I wish I could give a negative star, but not an option. If you are a hard core, experienced car buyer, then you MIGHT get a good deal at this dealership. But if you are new at buying a car or not real experienced, run as fast as you can AWAY from this dealership. There is no one at this dealership that cares even a little bit if you get a good deal or if the deal if right for you. Go on CARPROUSA.com and find a dealership that has a good rating with them, it is certainly NOT this dealership. Forget getting anyone in management to call you back if you have an issues you wish to discuss.....that WILL NOT happen. Find another dealership out there to buy your next vehicle from - there are lots to chose from and any of them will be better than this place.

James at service department, help us with every step in having our problem fix. Very helpful for us that we where able to drop off our car for services and just pick up the next day. Would definitely recommend him and service here. Everyone super nice.

Chris was a great person to work with. He was open and honest, and best of all he followed through on everything he said he would do. 5 star experience. Its easy to see why Tomball Dodge is one of the Top 10 dealerships worldwide.

This place is an amazing place to buy a vehicle from! Top notch service all around! Andy Lopez is an amazing sales person, not only did he get me in my first Jeep but got my daughter in her first Dodge Charger. The service department is amazing as well! They got me in and out with my oil change today! Thanks so much Tomball Dodge Chrysler Jeep Ram!!

I was referred to this dealership by a friend of mine and I was not disappointed. From the very beginning my salesperson Jeremy Sport was a great help ordering the exact car that I wanted. He assisted me through the entire process and made everything quick and easy. While we were there me and my wife felt very comfortable and welcome. We were offered food and drinks during our stay to make it more pleasant for us. From the moment I came in through the entire process it was just about or less than 2 hours which is pretty quick for buying a car. Would definitely recommend this dealership to anyone looking for a dodge. Especially if you can get Jeremy Sport he will get exactly what you need in a timely manner. Bought my first car here and I will definitely buy more in the future.

Our experience was great while buying our new Gladiator. The process was easy and they had our deal done very efficiently. Sunny was great in Sales and Claudia was too in the finance dept. Thank you to the whole Team @ Tomball Dodge Chrysler Jeep.

The staff is very professional, the shuttle driver is very nice and on time and the service on my car was completed quicker than expected. I would have rated five stars but it took a few minutes to get checked in upon arrival in the service lane.

Mr. Glass has been my go to guy for over 2 years now. He’s a great associate. Truly enjoy working with him

This place is beyond AMAZING! They worked diligently together to put me in the exact vehicle I wanted and didnt stop until I pulled off the lot! The financial department was awesome as well! But my Man Kinnie!!! Hes the sales representative you want on your team! Hes working for you and gets results! I love my car and thanks for everything!!!

I have went in there a couple of times but no car would convince me until yesterday!! I got my dream car thanks to Mr herbert brown and Jeremy ! Hands down the best salesman😊

After looking online, I was contacted immediately to set up an appointment. It was soooo easy! Plus, I had the best salesman EVER, Jeremy!

Yes! I had the pleasure of working with Chris in the used car sales him and the team did everything they could to make a blessing happen for my family. I will always be a big fan of Tomball Dodge and will always encourage people to go to tomball dodge for any vehicle purposes. The paperwork process was fast the numbers were good and everyone was so nice and great to work with. They were straight to the point and were honest about all the facts.

I’ve gone to other dealerships in the past but this is the first I would say I would definitely like come back to and recommend others to go and see Jeremy Sport! I really enjoyed how professional and very polite he is. Through out the process of purchasing our vehicle he did a wonderful job with great and friendly communication. At the end of the day we felt like friends rather than just a number like any other dealers I’ve gone to in the past. Rather then feeling pushed to buy something Jeremy made sure to make our experience wonderful and more confident in our first vehicle! Would definitely recommend for anyone!

Jeremy Sport is an awesome salesperson! Today I purchased my second from Mr. Storm and it was a fantastic experience just as the first one was. His knowledge and calm demeanor helped the process go smoothly with no blood pressure spike. I will definitely recommend Jeremy and Tomball Dodge

Excellent service to have oil change & check out a problem with the alarm going off unexpectedly & unable to turn it off (my daughter finally just disconnected it). The shuttle driver was very nice & accommodating too! We had some things in common so we could discuss those while in transit. I would highly recommend using Tomball Dodge from sales (Andy Lopez is great & follows up on his customers even after the sale) to the service Dept (James Glass).

Excellent management team. Very happy with our experience and would highly recommend to friends, family and complete strangers! Our sales rep Cody was very professional and easy to work with as well as our finance rep Claudia. She was very professional and we didn’t get the pushy upselling tactics on the warranty, gap, etc. that everyone gets when buying a new car. Just very informative and matter of fact.

Sunny is the best... Ordered my 1st in the city color Jeep ‼‼‼ Living My Best Life...Thank you Sunny

Cody and Jeremy made the experience excellent from start to finish. I was very specific with my needs from the truck to financing and both figured out a way to make it happen! Well done gentlemen.

I found a Jeep Grand Cherokee on their website that I was interested in purchasing. I was happy to pay the listed price on their website (either cash or financed), however when I attempted to purchase the actual price was $8,000 higher than listed online. This is bait and switch pricing and is completely unethical. I tried talking to several different managers and no one would budge on pricing.Side note - it will be funny if their social media person replies to this comment telling me to contact their customer relations manager to resolve the issue. I tried talking to several different managers about my experience already and no one was at all interested in helping me then.

Thanks to my Service guy. Vernon who quickly approached my vehicle upon arrival at the check in area. Very pleasant assured me he would get me taken care of. He kept me updated on the progress of my vehicle and when everything was done, he thanked me. Displayed great customer service skills. The mechanic did excellent. The lady at chech out was patient, thorough, and very kind. Today, I got top service. Thank you.

Well the time is effecting us all, cars are getting hard to find due to shipping issues . But we found the truck that Was traded in the day before and exactly what we needed in our search quest. Chris the salesman was a good individual not pushy but very knowledgeable - the process was simple and the other departments ie aftermarket and finance were helpful respectful and very professional with their work tasks . Will be working with Tomball Dodge on future vehicle needs for the family.Clark Jones

I have been through the service department in the specialty aftermarket department. I have been happy with the attention to detail, the professionalism, and the friendly attitude of the service managers. They continue to earn my business.

My sales person, Mr. Ron Thompson was one of the best sales person I have ever encountered. Very patient and courteous, and Respectful. No push to look and buy. I would encourage anyone I know to go to Tomball Dodge and ask for him specifically. Thank you Ron. Your the best..

Brandon and Herbert and the finance department made my purchase a pleasant experience. They gave me all the information that I needed to make an informed decision on purchasing my truck as I was having to fly in from Alabama to check it out and pick it up. I have bought and sold several cars and trucks and this was one of the better experiences that Ive had purchasing at a dealership with extremely low pressure. Thanks again.

Buying a truck from Tomball Dodge was one of the easiest purchases I’ve ever made. They took care of everything All I had to do was put my signature on it and write them a check and I was out the door and their sales guy Jeremy White amazing customer service the guy went above and beyond for me would definitely recommend Jeremy and the whole Tomball The Dodge dealership to all my family and friends thanks guys!Patrick Hamilton

Excellent Jeep Dodge service. I have had my Jeep serviced here since 2017. Going forward I will only own Dodge, Chrysler or Jeep brands so I can have the. Serviced at Tomball Dodge, Chrysler Jeep!!Great value and even better service !!

Went in for a oil change on my 6.7 diesel. Staff was friendly and very helpful. I was back on the road in less than 65 minutes.

If you need to service your vehicle this is the place to go. Ask for Alex hes always very helpful.

The entire team was very professional my wife and i left with a brand new 2021 Ram Truck and it only took us a pair of hours from start to driving out with our truck. The sales representative Blaise Kosmalski is a great asset to this team he helped us out and answered every question we had in a professional manner great guy .Thank You Tomball Dodge Team,

I came looking for a specific color Gladiator but it wasnt on the lot. My salesperson Chris Hatton happened to notice a Gecko Green Jeep Gladiator on the back of a delivery truck that had just pulled up and ran to catch me before I drove off. Im glad he did because its now sitting in my driveway. The whole buying experience was one on the best Ive ever had and Chris is the definition of great customer service. If I was given the opportunity I would not hesitate to purchase another vehicle from him. Thank you again!

Dont bring your vehicle here for service. They charge fees for items covered under warranty. I called in, and told them my battery is bad, I tested it at 9.5V with my own tools. Guy on the phone talks with another associate for a minute and comes to the conclusion that yes we will replace it just bring it in so we can swap it out.. So I jump start my truck and drive up there.. only to be told a simple battery swap that should have taken 10 minutes they wanted to charge me $170+tax for and it will be hours before its done. My battery, which they installed, is 23 months old, and has a 36 month replacement plan on it. Stay away. Buy somewhere else. Service department is sketchy.

Awesome experience all around and in love with my new truck. Thank you Chris for all the help!

James was great, he gave me updates on my car and guided me through the process.

I hate writing bad reviews, but I feel like this one is needed. I came here yesterday to look at possibly trading my car in for a 2021 Cherokee. After getting to test drive I wanted to talk numbers. Well after they looked at my trade they wanted to offer me a price well under trade in value according to KBB.... Almost 10k lower! Was not a fan of that! As this is all going on a family emergency happened, so I needed to get out of there quick! Instead of giving my keys back that I asked the salesperson to do 5 times, he kept pressuring me and pressuring me on what it was going to take to buy a new car. As I had lost interest due to the fact that I had to leave this was getting irritating and highly unprofessional! Salesperson kept asking me whats wrong? Whats the emergency? Which is none of his business to begin with. It finally took for the Sales manager to come talk to me for me to get my keys back so that I could leave the dealership! I would stay far away from this dealership and try another one!

Jeremy White is the real deal! An absolute sales pro that is TRUE to his word. Its very rare you find someone like that. Its a shame I had to drive all the way from San Antonio to get 5 star customer service but good to know Jeremy and Tomball CJDR is only a short drive away! Well worth it!

I went in and got a Chrysler 300 for my son. Everyone was nice and they worked with me. It didnt take us long with the process. We drove off with the car less then 2 hrs. This is the best place to get your next vehicle. Go to Jeremy White. He also gave my son some good advice on how to build his credit score since this was his 1st car. I also had to bring the car back to get the back-up camera fixed. They worked on it the same day I brought it in and it didnt take long. Plus I was able to go home with the car the same day. I didnt have to leave it. They are very good. Renaishia Brown and La-Taze McClain really appreciate you Jeremy White and Tomball Dodge Chrysler Jeep Ram Dealership.

I always go here for my service needs and also when Im ready to buy a new vehicle. Always had good experiences. My sales person Kevin is great and is always willing to help. Definitely would recommend to friends and family.

Our service guy Darell was great! My Jeep was in the shop for a week and a half, but he kept my husband and I informed of what was going on every step of the way. We appreciate great customer service!

2 Stars because my experience with this dealership is limited to their service department only and by no means am I impressed.The first part of this experience started at Northwest Dodge so I feel free to see part one of this review on their reviews page which covers visit 1 - 3 for repairs on a brand new 2021 Custom ordered Jeep JLUR Eco Diesel.After reporting Northwest Dodge service manger to FCA, my case manager offered to move my service to another dealer so we selected Tomball Dodge. Tomball Dodge is our 4th visit to the service thus far. Prior to this visit we had 29 days in the shop.Service Advisor Thomas - Service Manager GregForth Visit - FCA Intervention & New Dealership Service Department Tomball Dodge: Reason for service - DTC Code resolution, Sway Bar Error resolution & Front & Rear Locker failure to engage resolution8-16-2021 - Drop offCurrently still at dealer82 days and countingTomball Dodge contacted me on 8-18-2021 to advise due to tire size the programming would need to be updated before further diagnosis could continue. SA advised this would cost $250.00 to update and I agreed so that further diagnosis would continue. Was contacted a few days later indicating this was not the issue and that the FCA star engineer advised to change the TCM Valve body.After 2 1/2 weeks this was finally done to learn it was not the fix. At this point FCA star engineer stated a new transmission was needed and this was to be ordered and sent asap.I was then ghosted by not only the Tomball Dodge service department but also my FCA account manager as neither would take a call, return a call or respond to email.After 3 1/2 weeks I reached out to the CEO of Jeep Brand directly and he requested all the details I had sent to his email so that he could ensure this would be resolved in a more timely manner. He referred the Executive Referrals Manger to me for assistance in making sure the transmission would be ordered as all this time it still had not even been ordered by Tomball Dodge or even followed up with. So neither Tomball Dodge nor FCA themselves felt it was necessary to follow-up with a vehicle that should have some level of priority due to the length of time in the shop.As of 11/3/2021 we were informed the transmission has arrived but each day we are told since they Jeep has not made it to the bay as other vehicles are being serviced. Today marks 82 days in the shop with what feels like very little priority.Total shop time on this brand new 2021 Jeep JLUR 4 Door Eco Diesel since taking ownership on 2/24/2021 is 111 days. If you like to pay a premium note for a vehicle to sit idle in the shop buy a Jeep product.It is safe to say after experiencing the workings of 2 dealerships and FCA case managers with the expectation of Executive Referrals Manager who is getting things done finally, the rest is in need of serious review and modifications. You would think being in the technology age FCA and their Resellers would have better internal workings and support to allow better customer experiences.Fingers crossed I get the Jeep back in 2021

James was awesome ! I found your entire staff to be pleasant and helpful sorry I dont have the other names! Everyone asked if I was helped yet or if the could help me ! Very impressive! My mother insisted I go out to you guys (I live on Lake Conroe so youre not really close)to get he car inspected. I now understand why! Keep up the good work! I’ll be back!

Love my new Jeep! Ask for Andy Lopez because he won’t stop working until you’re happy. This place is awesome!!

I was treated with kindness and VALUED my time.

Thomas was great and did a great job keeping me informed!!I am still waiting to hear back from Greg or Paul about the dent in my rear bumper that happened while my truck was at the dealership for 20+ days between June & July. The lack of communication is annoying & I feel I shouldnt have to keep calling or come to the dealership to get answers. It would be nice if they would let me know what is going to be done about the situation...thanks

Matt in the service department was very helpful the entire process. First time bringing a vehicle to a dealership and was skeptical at first. Now I recommend Tomball Dodge to everyone that has a mopar.

GREAT experience. Walked in close to closing time and had 2 toddlers with me. They were so kind and helpful, gave me a great deal, helped entertain the kids. It was a quick and painless experience! Wont buy a car anywhere else from here on out. 10/10.

Jeremy Sport and Victor Cantu were amazing. They worked with us to get the best deal on our trade in and purchase. This is our second purchase from Tomball Dodge Chrysler Jeep Ram and we will come back again when we need another vehicle. Well worth the drive from Aggieland to Tomball.

I brought in my Jeep for a service recall. They were very nice and informative. Since I was there I decided to have the oil changed. The service person told me the price would be around $65. That seemed reasonable and asked if they change the oil while it was there. He said they could and the vehicle was off to the service bay. When I received the bill the actual amount was $121! Double the original cost. I asked to see the service manager. He asked if I had already paid the bill. I said that I had and he shrugged and said There is nothing I can do about since you already paid. Needless to say, I am not happy with what happened and will not ever return to this dealership. When I asked about the amount of the final bill, I was told they had to gauge the oiled that was the added cost... What does that even mean?

This dealership looks really good ! I came to pitch my services on photos and videos for their inventory and everyone was so nice. Jeff Nugent greeted me as well. 👌

I have had a airbag recall on my Jeep for a while and was not able to bring it in due to the pandemic. I called up Tomball dealership to verify airbag recall and if the parts were available for the recall. After getting verification that the parts were available, I brought the Jeep in for service. I was helped by Vernon who told me that the Jeep would be available the next day. I replied by saying that the person I talk to on the phone said there would be at least a two to three hour wait so I went ahead and came down. Informed me that it is a first come first serve basis and that he would see what he could do. He called the service manager and discussed it with him to squeeze the Jeep in for the recall. He said that it would be ready within a couple of hours and it was within three. I cannot tell you how much I appreciate the effort that was put in to get my Jeep serviced and the airbag replaced. Thank you again!

We drove a good ways to purchase a Limited Jeep from the Pink internet price. Our salesman Jimmy George was not at all good. He wouldn’t sell it to us at the pink price and never had a good reason why and kept changing the story. You have to finance with us. So we did and he changed it to we didn’t finance with the right company. He was pretty much trying to get one over on us and had no remorse for it, knowing that there was not another Jeep like this with inventory issues. Complained and inconvenienced that we went during lunch and his wife apparently being upset he was working late when we went back to pick up and sign papers. The finance lady was amazing and so kind. Make sure you do not get this guy when buying. We will never be going back.

Great place to do business with . I will definitely buy again from here . Took time to answer all questions and was great with returning calls as well

Typical car dealer tell you one thing you come in some completely different don’t waste your time doing anything prior It willStill have to be done thereThe salesman that help me no issues with him

Chris was very helpful and honest with our purchasing experience. He was very accommodating to our time constraints and was quick to follow up with our inquiries.

Matt and the entire team was awesome. After a horrendous experience with my nearest dealership, I drive to Tomball and will continue to do so! Thank you for a much needed positive experience with the Jeep service department

The wait was worth it . my vehicle is heard with less noise and smoother starting.

Camie and Blaze were amazing. I highly recommend Tomball Dodge for your car needs. Very good customer service.

Just bought a new Grand Cherokee from here. Our salesman (though he didnt act like a salesman in a good way) was Victor. Most down to earth, nice, non pushy salesman I think Ive ever had at a dealship. Completely transparent and honest with every question I had for him.If anyone goes to the dealership and wants a really nice not your typical car dealership experience, ask for Victor.If you read this Victor, THANK YOU!JS and MS

Service was great. William Brasfield was helpful and returned phone calls. He explained the problems and the breakdown of their solutions. Also, their parts department were very helpful and pleasant.

Completely terrible service. Sold me a lemon. 24 hours after purchasing lights starting popping like crazy! Called dealership and they have been nothing but terrible. Very unsatisfied with my purchase. Was told they would help me with anything that might come up. After waiting on hold today for over an hour they hung up on me after telling them the issues. Now they will not take my call. Anyone know what steps to take next??? Saved up for almost 3 years to buy myself a used truck for college. Any help or advise would be much appreciated.

Service Department: I called about needing the clock spring changed on my Jeep (extended Jeep warranty due to failing part), and I was told that based on the information I gave and what Jeep has put out, it was most likely the clock spring and covered by the warranty. After having to pay almost $200 for a diagnostic fee, I was told it was the steering wheel harness and the buttons on the steering wheel were the actual problem (that they’d fix for another $700). It was NOT those parts because my horn and steering wheel buttons DO NOT work STILL, and now a manager refuses to answer my call.

The experience was amazing and my advisor was in contact with me until my vehicle was serviced. I encourage anyone who needs service to stop by and experience their phenomenal customer service!

Very misleading advertising on their PAYOFF YOUR TRADE promotion. Was giving a online trade in value, but when arriving to the dealership they gave a completely different trade in value. Per Mr. Brown (preowned car sales man) he said one has to read the disclosure on their promo because it was based on newer cars.

One of the most pathetic dealerships on planet!Too many unprofessional under one roof.My story is little to long. So I had to call their head office and I was advised that if things don’t work out then please take your vehicle to another Dodge dealership. How sad.Left my vehicle on July 20th with the diagnosis from another dealership- but of course they wanted to do it again. A week after leaving my vehicle they needed authorization to open up the vehicle- never sent me an email for authorization as promised- I was told over the phone that if the find something else is wrong then they have to charge me $500 plus for opening it up and needed authorization.To start with it was under an extended warranty.And then why would they open and charge without the diagnosis- what a ripoff.Today on the August 3rd my vehicle is returned and they wanted me to sign for the release and their invoice states that customer will not authorize the request for diagnosis. Staff is rude and a complete environment of lies and unprofessional. They did not even return the copy of my previous diagnosis which is my property and I’m told to come back again because the guy that I was dealing with is gone for the day. Go figure.My apologies to all the readers because I wanted to keep it short but i couldn’t.God bless you all.

I took my Jeep Wrangler in for service and Alex took care of me and my Jeep needs. He was very attentive and caring. My first visit to Tomball Dodge was great. GO SEE ALEX!!!!

It was great and it worked out for the best.

Salesman was extremely professional, courteous, and friendly. The whole process took about 2.5 hours. Mainly because i knew what I wanted what i would pay. Dont settle for anything less

I put my wifes car in here for diagnostics of bas ( brake assist safety prgram), and esp (emergency safety program). They did absolutely nothing. Said because rodents had chewed at my injectors wires and alternator wire. Never had a problem with this car for a year. They were still going to charge me $159.00 for doing nothing. I decided to let them fix the leaking sunroof. Got car out at the tune of $386. They didnt fix the sunroof. It had broken tubes that connect to the hoses. They even left the car out in the rain all night during tropical storm in September. Picked car up. Water in console and cup holders and carpet in front. They are automotive stealers not dealers.

Awesome purchase experience without the pressure sale that is all too common at other dealersSunny Ahmed was informative and effective, and he personally expedited the process with my 5th.I will definitely be purchasing my 6th from Tomball.Job well done!

I had never been to Tomball DCJ, so I didn’t know what to expect. I purchased my car somewhere else. I called to get an appointment, but was told no appointment needed. So I went. Very easy to get service. Staff was friendly and professional. Dealership was clean. My Jeep needed 60k mile service, so I kind of knew what to expect. The technician inspected it and came back with concerns and recommendations. Nothing really out of the ordinary, but since it was used there were a couple things that required more care. I was told the car may have to stay overnight, which I wasn’t too excited about. It was probably around 2:30pm. They told me they would do everything they could to get me out before closing at 6:30. At 6:00pm, they had finished. It was a great experience. I mean, it wasn’t like a vacation, but it’s a dealership, so…Oh, and the car sounds and feels great. Well worth the wait.

We purchased my sons truck from Tomball Dodge. We had a great experience. They also have a team for aftermarket stuff. We went back a few weeks later and had rims and 33” toyo M/T put on. He is loving his truck. Thanks Tomball Dodge

Service guy, and driver were sincere, kind, and friendly. Repair was done quick.

Was there for a key fob and was taken care by service writer Thomas in a prompt and courteous manner!

Zach always provides excellent customer service and greets me with a smile, goes above and beyond to demonstrate his excellent service.

Ashley and Morgan are the number one reason I do business with viper exchange. The customer service is the best in the industry

Not so happy with this dealer after buying a used truck.Got a problem with the truck first day of driving. Check engine light, following week got problem with a brake oil leak.This is for a 2018 GMC Denali 3500hd DuallyIm glad the Parkway Chevrolet took care of this problems.Not coming back again to Tomball dodge dealer.

Overall good experience. There was no pressure to buy. When a decision was finalized the process was quick and easy.

Viper Exchange at Tomball Dodge is second to none. Morgan their srt tech is the best in the biz.

Easy to get in, friendly and courteous staff. Wait isn’t terrible and they have the best coffee!!

Bought new Ram, salesman Rey was great, with current low stock everywhere he was able to get me pretty close to exactly what I wanted.

When I arrived David was already waiting for me. He helped alot! He was detailed with everything and he didnt beat around the bush. He helped me get the car that I wanted. Didnt have a good experience the first time I came but David really made me feel comfortable.

The staff was amazing!! Sunny is the Man!!!! Goes above and beyond! Need a car he is the one to see! Claudia in finance is amazing in every way;) And Jeremy was very helpful!!

Ishmael is the sales person that helped me he did a very great job of helping me get into a ram 1500.

They were great as always.very friendly & helpful.very accommodating.I have bought 3 vehicles from this dealership & always got them serviced ther.I will never go anywhere else.they are very knowledgeable in any questions I ever have.5 stars from me.sincerely Marl Hartwick!!

My husband purchased a bumper to bumper protection plan on our jeepA lifetime warranty that was supposed to protect me when he diedHe diedI never changed my last name to Davis so the warranty company is setting the stage to dishonor their agreement with RobertToday i go to the tax office to fulfill their requirements.for registration proof and ill try to get every thing they asked for.If they choose not to honor this i may need to hire an attorney#update July 5 2021They have had my jeep for a month.Still no word on whether or not they will honor the warranty.I was looking to purchase another commuter car and like dodge journey a lot.This experience has made me bitter.Dodge makes a badass product and I have owned 5.I am at present Considering a different car brand.Maybe a focus or some mini van style.###July 25 2021It would appear that I sent the correct documentation.For jeep to honor Robs warranty this trip.Cost plus a towThank you guys for supporting the spirit of the law.It is good to not cry myself to sleep over this.Now back to missing my robert while driving the car.he hoped would keep me.

This review is for the parts department. I went in with a pictures of THE ACTUAL PART & Vin# and I was told I needed 2 parts. When we picked up the parts and examined them we realized that we were sold an extra part we did not need honest mistake but own up to it. Mr. Jeff Mades refused to refund $175.73 for the oversold part that even looked used when it was given to us! Bad business in my book when your made to pay for something you never need it! The way the picture looks is how this part was given to our driver!

Sales team was Real friendly.The building and offices could stand a cleaning.

Where to begin? We bought a 2021 Jeep Wrangler unlimited from a different dealer not Tomball Dodge. It had 4k miles on it. We put on maybe 2k. The jeep does, every warning light is on, every system has failed. Vernon takes us in and I show him what the car was doing in a video we took. He tells me its probably the module. 1 week goes by and its ready. It was the battery he says. We takeit and put only 160 miles on it this time and it does the same thing it did before. It has been 8 weeks! No communication, will not even return my phone calls when I leave a voicemail! Talked to the service directot, he is a joke. Tells you want you want to here but that is it. Talked to the customer relations manager, she was super nice, and told me that they think they know what it is. 2 weeks later not a word from anyone, no calls being returned, I called there 16 times before Vernon finally answered and told me that they are trying to fix the broken wiring harness them selves instead of getting a new one. This service department is a fricken joke. I still do not have my Jeep and I can not get ahold of anyone to give me an update. I have been in every office it is the same as talking I. The phone. Cluelessness from them. Do not recommend unless it is the last place on earth.

Excellent experience! Blaise, my Salesman, was amazing as was everine I interacted with at Tomball Dodge. Highly recommended!

Absolutely would not recommend taking your vehicle here for service. Took my vehicle here for service back in March. I told them every problem I had identified with the vehicle since it was under an extended warranty. This included a coolant issue, bad wheel bearing, and Evap light that was on. After a little over a week and dealing with terrible customer service, they told me the vehicle was ready to go. As soon as I drove it back off the lot, I could still hear the terrible wheel bearing sound and checked to find that the coolant levels were extremely low, even though they said they had flushed and refilled. I brought the vehicle back and they finally replaced the wheel bearing after a few more days but did nothing about the coolant issue. Now just 4 months later, I brought the vehicle in for service out of state and they are telling me that some of the things this dealer said they did, seem like they were never done. Avoid this service center.

Very helpful and friendly, made my buying experience easy and stress free,

Bought my second new RAM 1500 yesterday from Mr. Jeremy Sport and the experience was great! He was very helpful during the entire process. If you need a new vehicle, go see Jeremy at Tomball Dodge.

Fast financing, poor sales service. Ive had better experiences. It was clear all Armando cared about was selling that 2021 Hemi Durango to me. He didnt take the time to explain features it came with. First time buying at Tomball Dodge and it is definitely not a dealership where I will purchase from again.

Do not waste your time! Terrible experience here. Had an appointment with a salesman for 10 am he didn’t show until after 11. I came in to see what my trade in value was and possibly a new truck. I was torn between two trucks and asked the sales guy what the difference was with the two and he told me to just read the sticker. Not a good start, after I decided on one I was low balled on my trade in value. After I told them I wasn’t interested in their numbers and bout to walk out the door they quickly offered me almost double the first offer for my trade in. They were unwilling to honor the internet price and would only offer me the MSRP on the sticker.

BEWARE!!!!!! So I haven’t visited the dealership but texting with a salesman (Brandon Heeter) and either I was lied to, or the salesman doesn’t have the knowledge, or their website lies but after inquiring about a Ram 2500 the ram I inquired about was magically being sold as I was texting with the guy. Then I proceeded to tell him about my truck for trade and he said I would have to bring it in. Yet their website states differently. I hate high pressure sales, have cash in hand with a free and clear vehicle ready for purchase…. I guess they don’t want my business or money. Amazing you don’t even have to visit the dealership to get bad annoying service.

We are very appreciative of Jeremy Sport! Not only was he humble and honest, but a pleasure to work with and get to know. My husband has been in the market for a Ram for some time and he was able to make the deal happen along with finance of course 🤗. In today’s world you can tell by someone’s mannerisms who they are at the core! We had some great conversation about LIFE which made us even more comfortable in moving forward. Jeremy isn’t someone trying to haggle or get any deal. It was someone who genuinely wanted to know what we wanted and what would make us comfortable.Thank you Jeremy Sport we wish you well in all your endeavors and thank you Tomball Dodge

Came here to buy a new charger Scat Pack and my salesman Jeremy Sport took care of me. I left with a great car at a great price and if you are looking to buy a vehicle make sure you ask for Jeremy, he made the process easy. Next vehicle purchase I will definitely be back.

The best service from Chris and Claudia!

I bought a Dodge Ram from this dealership and it was like dealing with shady crocked salesman. They kept playing games kept me keys. . . .so I could not leave easily. . . keep saying let me go check with the sales manager. . . . .then would disappear for 20 minutes and come back with a slightly lower price. . . etc. When we bought our next vehicle (a Jeep Grand Cherokee) we instead went to Wischnewsky in Huntsville. It was a much better experience. . . I did it all on email with straight forward, honest communication. I still used Tomball Dodge for my service needs because their location is much closer. My last trip there I dealt with Howard Hunt in the service department. Horrible experience, I paid $700 and 2 days later had the same issue I paid just paid to get fixed. When I followed up the response was we fixed it, there is no telling if the same issue is causing the new problem. Tired of playing games with this dealership, I will drive further and deal with someone else.

Great service.Matt in the service department was awesome!!

They do NOT honor the advertised price! Advertised $37,895 got $38,895. 5 stars for our sales person! However, we did not get copies of our sales contract when we bought our vehicle. Trade in value below average as well!! Go in careful and ask lots of question when purchasing your vehicle there. Had I read the reviews before, I would have not purchased my vehicle there.