I don’t even know where to begin! Kellen and his team went above and beyond to get me the vehicle I wanted at a rate which fits my budget. This is definitely the easiest and most pleasant experience I’ve ever had purchasing a car. Not to mention, car shopping with 2 kinds under 6 isn’t easy however, everyone at RightWay was so welcoming and kept my kids occupied so I can focus on the big things. Additionally, I’ve been to so many dealerships within the past year trying to get a vehicle and everyone refused to work with me and my budget. Kellen however, did everything he needed to ensure I got what I wanted. I HIGHLY recommend!!
My daughter and I were out car shopping for her. I bought a car from RightWay Auto in Illinois in 2013 (I am still driving it) it was the best experience ever, long story short my credit is amazing after working with them! So we stopped at Rightway here in Traverse city and we were greeted by Ignacio, he was very pleasant, he has a very calm energy about him and we were instantly at ease. Ignacio and Roby listened to my daughter (who wanted a car stylistically her) and they looked until they found exactly what she wanted, absolutely no high pressure sales. Roby explained everything and how it all works so that my daughter completely understood and was comfortable with getting a car loan to start building her credit. I was truly an amazing experience. Thank you both so much for everything!
Traverse city right way sales manager top notch.He was very understanding with my son and gave him a lot of advice on how the car buying system works thank you and keep up the good work
Huge shout out to Kellen and Roby!!They made the entire process so easy. It is not often you walk into a dealership and they really take the time to listen, find you exactly what you want, and work within your budget. This was my first time buying a vehicle on my own and it can be an intimidating process but Kellen took the time to sit down and really explain each step of the process and answer all of my questions. I love my vehicle, and it is exactly what I envisioned!!The entire Right Way staff was incredibly kind and accommodating and made me feel like family! I will definitely be back in the future and highly highly recommend them! Thank you right way!!
This is the second vehicle I have bought from this amazing crew!! Chase and Roby made it fast and easy for me. They were able to find a fantastic rate for me and the low payment I wanted. I would highly recommend Rightway Auto for anybody in any credit situation!
I had an appointment at RightWay Auto in TC and Kellen was the one who helped me get my 2016 Ford Escape! He was friendly, professional and understood my situation! He made it seem really easy as I was super nervous to be getting a car on my own. Kellen helped me every step of the way! Thank you Kellen!!
Thanks so much for everything Kellen did amazing job helping me out.. The whole team went above and beyond and I am extremely grateful Godbless you.. Here’s to looking out the front window ….
Kellen and Roby were amazing to work with. Both outstanding salesmen! They were very informative, generous, and very easy to talk with. We were told that our monthly payments would be $399 and our warranty was good for 2 years and 30,000 miles. A little while into the transaction Roby came in to tell my wife and I that he got us a better warranty and a lower monthly payment. He didn’t have to do that, but he went out of his way to do that. That really stood out! We purchased a 2020 Hyundai Kona. If I could give more than five stars based on our experience today I 100% would. If it’s not RighyWay, it’s wrong.
Kellen and Chase are the real deal. These guys went above and beyond to help me out during what seemed like an impossible time of my life. I am an extraordinarily busy, working mom. I 100% didnt have time, nor the patience required to go into a dealership and sit through all the run around. So while surfing the web, I found and purchased a Rav4 through an exclusive online dealership that claimed they deliver. After 2 weeks of failed deliveries and endless frustration, I decided it was time to move on. Back to the web I went, and thankfully this time, stumbling upon Rightway. The first thing that really stuck out to me was their customer reviews, they have loads of excellent reviews. Customers actually seemed satisfied with their (used) car dealer. Some comments posted by customers who end up staying loyal for years, even after repairing their credit. which surprised me. I personally have forked over thousands of dollars on used cars over the years(+repairs) and have never been satisfied enough to return OR refer anyone to them.Anyhow, after scrolling on the Rightway website a while, I decided to submit my contact info. Within minutes, a female representative reached out to me and proceeded to kindly link me with salesmen, Kellen and Chase. These guys really worked well together, equally contributing a generous amount of their time to helping me. They offered to stay/wait for me to arrive multiple times due to my hectic schedule. They were committed to getting me into a good, reliable vehicle. One that was capable of driving my family safely, a couple states away, to our vacation destination. After test driving the vehicle, I decided to talk it over with my family and sleep on it. They were respectful of me, my wishes, and even my opinions the entire time (which can be challenging). After deciding to proceed with the deal, I called the next day to try to find a time that I would even be able to come in and complete the paperwork. Kellen and Chase again offered to stay and wait for me to get out of work, which was very kind. Thank You, Kellen and Chase!Rightway got the deal done for me in minutes, not hours. Bravo!I drove away in a 2015 Ford Escape Titanium that managed getting us to our vacation destination on time,1000 miles away. These guys deserve an award. They really put in the effort to help people.
Very friendly and professional. Kellen went above and beyond for my wife and I even came in on his day off to finish up the deal. Roby also was amazing and made our dream vehicle become our Reality. Couldn’t be happier.
Thank you Chase for helping me find a quick easy way to get a reliable vehicle for my family. Much appreciated! I fully recommend this place if in need of a vehicle.
Kellen and his financial partner helped my sister and went above and beyond. Very friendly, honest, and helpful. We were in there for a little bit, but they were trying there hardest tofu dish my sister a car and working around other details that made it a little difficult, but they found a way. And made it happen. Very understanding, and able to feel comfortable around them while trying to buy a car. Answered all of our questions, overall it was one of the best experience I’ve had while looking for a car!
I had the best experience getting a new car, I was impressed with the professional service and integrity.
Kellen and Roby did such a fantastic job finding me my dream car! They were so helpful with my first time car buying experience. It was easy, fun, and they truly took time to explain and answer any questions I had. The customer service was absolutely amazing. I am truly impressed. I appreciate the Rightway team for helping me throughout every step of buying my car!
Amazing service Kellen! See you next year when it’s my turn to purchase a car! Thank you for going above and beyond for Hannah! RightWay has definitely topped the charts! What an awesome staff completely dedicated to customer satisfaction. I am so impressed.
I heard about Kellen at Rightway and saw his commercials and looked him up for our SUV purchase. Everything he says he’ll do he does! It was a pleasant experience and Kellen was awesome! 100% happy! Thanks Kellen!
What a pleasant and stress free experience working with Kellen Blackburn. I highly recommend coming to RightWay and working with him if you’re looking for a new vehicle and easy financing. Thanks Kellen!
This place is amazing. Thank you to all the amazing staff at Rightway Auto. You guys helped me out so much in a time of need. I specifically want to say yet another thank you to Roby and Kellen. The support was amazing. The food was amazing. I will definitely use and recommend Rightway Auto Sales.
Chase was very helpful and kind! I didn’t have any issues and felt very comfortable asking questions.
Keller and the crew at RightWay helped us find the perfect car for our son heading off to college. It was a very pleasant transaction and they were all very accommodating! Would 100% recommend this dealership and Kellen for your next used car! THANKS AGAIN!!
Kellen did an excellent job helping us find the perfect car for our daughter. He and Roby took the time to explain everything to us in detail. We couldn’t ask for a better experience on purchasing a car. We left the dealership feeling great about the car and the service we received! Thanks again!!! We will be back again! :)
Ignacio J. Nuno was a fantastic salesman and helped us buy our Ford Escape S E. He was very informative and professional. Thank you so much for you assistance in our purchase.
We had a great experience getting car for daughter. Everyone was helpful & patient we ended up getting a great deal, Kellen was a great saleman! Appreciated his help, answered our questions to our satisfaction & we are happy w our new vehicle. We didnt much appreciate the empty tank of gas & the fact we had to go out right away to get oil change. Yes I know oil change free but daughter just moved into town, I feel this should of been done ahead of time but in the end we have a great suv & daughter is happy
Great experience and pleasant communication. I appreciate all the work they did to help get me into a really nice vehicle even though my situation was not favorable at all.
My husband and I had a great experience with Rightway Auto in Traverse City. We went in not knowing what to expect where credit was concerned but Isaiah and Roby were great to work with. They found us a vehicle much better than we expected and worked all day finding us a creditor that would take care of us when our own bank wouldnt. Isaiah helped every step of the way. We highly recommend this dealership and will be returning customers.
Kellen and Roby were the literal BEST to work with in the entire town of traverse. Spent 6 hours at 3 different dealerships just to get denied and not helped. But as soon as we walked into right way Kellen greeted us and made us feel extremely welcome. We walked in there with 0 hope of getting a vehicle and came out with a better deal that we ever expected. They put so much work and effort into their sales and customers to make them feel welcomed and important and have such amazing attitudes throughout it all. Walked out happier than ever with the BEST deal. Thank you again Kellen and Roby!!!! WOULD ABSOLUTELY RECOMMEND!!!!
Wonderful place to do business. They covered financing completely and in easy terms. The sales team (Kellen) was friendly and thoughtful, I will be back for my next vehicle.
Kellen was the one who assisted us in getting into a newer vehicle. We had a great, pain free, welcoming experience. Thank you for all your help! We would recommend RightWay in Traverse City! We appreciate your help and honesty throughout the whole process.
Kellen was awesome! Got me in and out very fast! Very flexible with my situations! Would highly recommend to anyone!! Will be coming back here for my next car!!
Great service from chase work with me to get the best vehicle suited for me and my family I would definitely recommend going here and talking to him about about a new vehicle
I had a great experience today, thanks to Kellen. He found me the perfect car and is great with communication. He took his time to answer any questions I had and I would recommend him to anyone that was looking for a vehicle. Thanks again for finding me what I was looking for!
Awesome service. Very respectful and quick service. Awesome to avoid Secretary of State Happy with kellen and his boss and right way is the right way in my book. Thank you
The whole team there was so kind. Kellen worked with me till I found the car that work and was so helpful through every step. Will come back a d see him in the future definitely.
Bought a 4 year old vehicle from Chase. Had 60k miles. Just 27 days later, the car broke down and left me stranded. I DID end up purchasing the extended warranty, however, the dealership wasnt even willing to cover the $100 deductible on a vehicle they sold me, that I hadnt even made the first payment on. I would NEVER consider buying anything from this place unless you want to press your luck and put money into something you just bought. Find yourself a REPUTABLE dealership, who doesnt just show face while trying to sell, a place that would actually fell bothered they sold you a lemon. Run away from RightWay!
They did all that they can to get me approve even with not so good credits best experience I had buying a car so far.
One of the best places to get a car such good people!Thank you Ignacio for all your help and thank you to your staff
I found a way to build my credit. RightWay is giving me this opportunity. The staff are full of jokes, smiles, and looking to meet customers where they are (mentally, financially, and emotionally). It was not a quick process; but, I think that you should take some time, and consider their offers in hopes of you getting where we you want to be in life. I believe that I was sold a good vehicle; it drives nice, easy on gas, and it looks pretty. I can’t wait to own my dream car some day, and I would love to own it through RightWay. Thanks again for getting me on the road!
Thanks kellen & roby for helping us with our dream vehicle, you guys are awsome very friendly and professional. Highly recommend these two.
Kellen is a awesome sales person was very patient and helped and walked me through it and was fast about it very helpful
Amazing people that were extremely helpful! Really want to thank Roby for making it work and walking away with a new truck! Chase and Kellen were so patient, what a great experience.
Kellen was very knowledgeable, very customer oriented, he made sure the whole experience was amazing. Great person to deal with during car buying experience. Would recommend to everyone I know for sure.
I want to give a a shout out to Ignacio over at Rightway in Traverse City! I purchase a beautiful Nissan Pathfinder from him. The customer service was astonishing and made me nd my family feel like old friends. the process was fast and very professional. I would send anyone I know who is looking for a new car over to Rightway in TC! Thank you once again!Robyn M.
Chase and kellen where absolutely amazing and super fast at getting me into a vehicle with great financing .love our new 2017 Ford fusion.
I would highly recommend Rightway. They were super helpful, knowledgeable and professional throughout. We love our car and will definitely be using Rightway again for any and all future Auto purchases and needs.
Chase from RightWay helped out a ton! Ive been looking for a new vehicle for months and with the opportunity to build credit, yes please! Thank you!
Chase was such a helpful guy. Super personable and I would never go to anyone else. Helped with insurance issues and never had a question go unanswered.
Huge shout out to Chase and Roebie at Rightway! They did everything the right way. I needed a car immediately but it needed to be just the right car. The car I purchased within a couple hours was perfect. No flaws, super completed all the paperwork very quickly and deliver the car from Traverse City to Midland. Unbelievable! The car lot was extra clean the office is immaculate. A true test of professionalism! On top of that, I got a great price! Thanks guys! I’ll be back!
The team at RightWay is exceptional by definition. We operate a small tree service and rely heavily on the use of a working truck for all our services. Earlier in the week after working long hours my wife fell asleep at the wheel and rolled our truck completely totalling it. Thankfully we walked away without a scratch but in great need for a new truck in order to continue our livelihood. We are working people who were not taught about credit or provided opportunities to make those better choices when young. We found the team at RightWay and are thankful for it. Over a two day period Kellen, Roby, and Chase worked diligently to aid us in getting back to work and in style. When told no by everyone else, and days or searching, not only were they the best to deal with they never made any promises. At the end of the day I rolled out with a new truck.
What a wonderful experience! Kellen is a great person to buy from, great person and great personality. 10/10 I would recommend coming here if you need a reliable vehicle! Thanks RightWay and Kellen! 😁
Kellen was amazingly helpful and efficient! Everyone at Rightway helped to make my experience buying a new car great! The car Kellan helped me buy is fantastic and drives like a dream.Thank you so much.!
Kellen & Roby were absolutely fantastic!!! They were incredibly helpful & so kind. I am so happy with my new car. You can definitely trust rightway to get it done the right way :)
Kellen Blackburn helped us get into a new vehicle. They were honest, upfront, and helpful and made the transition easy. Friendly staff. Would definitely recommend coming here for a newer vehicle. Thank you all so very much for you assistance.
I went in there worried about what I heard, but after talking with Kellen it was a great experience. Kellen was friendly, talk to you like a human, made you feel comfortable. Definitely one of the best experience I have ever had at a dealership will be going there again soon when me and my girlfriend need our suv.
Kellen was awesome an very helpful and was able to get me approved for a vehicle when I did think I’d be able 100% recommend going to see kellen if you need a car
The team at RightWay is just that a true team; they make you an integral part of that team as they work for you. Ive crud credit and rolled my 08 f150 5x leaving me with little to no options to get to work and keep my business running. Without the efforts of Kellen, Chase, and Roby I would not be sitting in a new truck today. I was told again and again that I was not economically viable. They found a way. You will not meet a more compassionate, experienced, and informed team. These guys get it done. If youre not shopping here youre not shopping the RightWay.
Roby and Kellen did a great job we knew the car we wanted and the price range we could afford and they made it happen for us. Very happy with the service and great personalities.
Kellen was incredible and made the process super simple! I was pretty nervous going in and left feeling confident in our new car! Thanks right way!!
Kellen did a great job of helping a vehicle that fit me and a price that I can work with. Much appreciated!
Loved their service would strongly recommend this place helped me and my son get on the road with a new car quick and easy thank you guys so much and thank you to kellen!
Right way auto have been an amazing experience. Chase and Kellen B. Made everything SO easy and I wouldnt go anywhere else.
Kellen was amazing to work with! Made us feel so welcome and made the car buying process so easy! 5 stars any day for Kellen and the rest of the team at right way
Kellan did an awesome job getting me the car I wanted! Thank you again Kellan!
Kellen was amazing! Friendly. Fast, and very knowledgable to work with! Found an amazing suv at an affordable price! Awesome staff fantastic experience thank you. Shannon Kingsley. Michigan
Chase was very helpful. Let me take the car home to show my husban and had everything ready when I returned. Quick easy and painless.
Kellen did great finding a vehicle within my budget.
Kellen was our sales guy and he was very polite and cared to all of our needs in a quick efficient manner overall a great experience.
What a great car buying experience! After sending a message with our preferences for a vehicle, Roby found the perfect vehicle within a few days for us! Between Roby Isaac and Isaiah Nelson, the process couldnt have been easier. You can tell this dealership values you, your time and your priorities in a vehicle. We were treated with respect and personal attention, the paperwork and financing were prepared in advanced, everything was explained clearly, and all of our questions were answered. This was all accomplished in such short time, showcasing the efficiency in which this team operates. All of our requests from make and model, to low miles, to price range, and even down to color where honored! It couldnt have been easier if we had ordered off of Amazon! :) Incredibly happy with this team!
Kellen Blackburn is my guy.2018 Ford Escape is my car.Rightway Auto is my Dealer.The process was smooth.The car was fresh.The people are warm and inviting.When I was ready to get a new car I knew the right way to go and that was Rightway Auto.I know I sound like an infomercial. But Im legit human being with pleasant experience. 😌
Such a great experience today working with Chase and Kellen. Roby really did the work to make the right payment for us. Thank you guys so much!
Absolute best people out there when you’re planning to go car shopping! Not only are they friendly and can laugh and joke but they will go way outta there way to make sure you’re 100% satisfied. So thankful I went to right way! Kellen Blackburn was amazing and took care of us amazingly! Awesome group of guys there!
Kellen was super polite, quick and efficient. He got my wife into a new vehicle with ease. I will be returning asap.
All staff were friendly, Kellen made the buying experience fast, easy, and fun! I would recommend Right Way of Traverse City.
I came up from downstate to visit family and my transmission went out in my truck. The past three months have been hell. I lost my husband and life has changed so much. My daughter took me to these amazing people who listen to my story and got me taken care of so i could get back home. Thank you Roby and Kellen you both are truly amazing. I can never thank you for all you have done
Very helpful. Went out of their way to get me approved.
I like right way I worked with Kellen this time they, were very patient with me and found just what I was looking for I was able to trade my old car in and got my new car very quick, there very Professional and I will be back
Very polite knowledgeable no pressure. Courteous service
Kellen was INCREDIBLY helpful and did everything he could to get us into a vehicle and everyone was super friendly.
Kellen was amazing in helping me get into my new vehicle and even though I made the process longer he was still super nice. The team at Rightway did all they could to help me out
This is our 3rd vehicle through right way. They are all amazing. Isaiah was truly the best. They do all they can to make it happen for you. They were able to cut our interest rates in half. Thank you so much right way. You all are truly the best
Super easy and fast! Got a decent rate and the loan when others turned us down. Kellen was awesome. Thank you!
Kellen was friendly and funny! He helped us find a great vehicle and we were super impressed with how everyone went out of their way to not only make us comfortable but also very happy with our purchase! This is our second time going there and when the time is right we will go there again!
Terry was excellent. Super friendly and easy going service. Never thought it would be easier to finance a new car and drive away the same day. Roby, the manager was also extremely friendly. Great place!
I was thoroughly pleased with my experience at RightWay. Kellen and Roby were friendly, respectful, and patient with all of my questions. Highly recommend!
Excellent customer service! They took great care of me and my family, made it easy, with no pressure and no stress. Amazing experience!
Chase was very nice and very helpful and answered all my questions, along with the rest of the staff everyone is very friendly and nice
Kellen was great to work with. Love be my new truck, thanks again Kellen.
This was my second time getting a vehicle through Rightway. Kellen and Roby made this experience great and we are leaving with a vehicle that was beyond our original expectations. Will definitely be coming back years from now. Would definitely reccomend for anyone looking for a good vehicle.
Words dont even describe the amazing customer service I personally had with Right Way. I had the pleasure of working with Kellen Blackburn who is by far the best salesman Ive ever had period. He was extremely thorough with every detail and made me feel like I was apart of their family. Kellen was able to get me into a vehicle that I could only dream of having instead of buying some random car on Craigslist and hoping it lasts. I recommend Kellen and Robey for anyone looking to get into a solid ride. Kellen thank you so much for everything you did for me my kids are finally in a safe and reliable car so Thank you Right Way!
Great experience! Actually 3 rd car this family has purchased through Right Way. Terry and Roby are great. Worked hard to find the right vehicle for me. Not hesitant to reccomend Right Way to any one. Thanks guys.
Kellen and Chris help me with a great vehicle really made the best day ever showed a lot of respect and went out their way for us thank you so much for the life changing experience I love my new car! You all are very awesome !
Awesome experience, with awesome help! These guys will do everything they can to make sure you get a good deal and good car!
If I could rate higher than 5 stars I absolutely would! My SO and I have been looking for a vehicle for the past 3 months, and have been denied repeatedly. If only we had made Right Way our first stop it would saved us a lot of time and hassle! Anthony was our consultant and was extremely patient and flexible with my availability for an appointment. When I was finally able to make it in, he was able to sit down with my SO and I and explained everything in very understandable detail. We needed a vehicle desperately, and Anthony made sure we were taken care of and worked his magic and got us hooked up with a loan with a fantastically low interest rate, even despite our relatively poor credit. At the end of our appointment, his manager, Roby, who was extremely polite and helpful, even catered us to lunch! This place cares about their clients, and is right there to help you get the best deal and the best rates, without any of the hassle or strings attached. When we decide to purchase another vehicle in the future, well be coming back to Right Way. If you need a helpful,. friendly, considerate, and honest place to get your new vehicle Right Way is the best of the best! Thank you guys!
Ive purchased two vehicles from Roby and the great folks at RightWay! You will not find a dealer who will treat you better and work harder to find the right vehicle for you. Seriously its a great place.