I cannot recommend this shop highly enough. The staff was super helpful, friendly and knowledgeable. I walked in on a Monday, picked out my shirts and design and had them the next day! Bry did an excellent job and my shirts came out exactly how I had envisioned them. There in house inventory is impressive and odds are you will find what you are looking for in the store.Thanks you so much Big Custom Frog!
Just ordered custom polo shirt’s for my husband and I from this business. The Employee’s were accommodating, patient, detailed regarding our order. Price’s for our order was very reasonable! Thanks!
So nice, helpful, and responsive! The whole team went out of their ways to get my order completed in time for my event. Lots of choice and design help much appreciated as well.
I ordered a custom T-shirt with my own slogan on it and they had it done in no time. The fabric was lightweight and perfect for the desert. This place is ACES and will get my next order for certain!
Great honest people. Great work. T shirt guy will do more of my custom shirts.
Great service but their t-shirt sizes were off. The “medium” I got didn’t match up with the same medium I have of other shirts, exact same brand and style. Not really their fault but a disappointment to spend 25 bucks and get something that doesn’t fit.
Right from the beginning it was a positive experience. I had no idea who to go to for what I wanted done. I looked on the internet and Big Frog was listed along with many other companies. I liked their web site as it appeared organized and clear so I gave them a call. The person that answered the phone listened to me, communicated clearly and was kind and welcoming. She answered my questions and was able to clearly give directions to the shop.The gal that helped me when I arrived at the shop treated me the same way. She helped me with my purchase and was patient with me as I made my decisions.I had purchased a Star Trek t-shirt and wanted it customized with a phrase above and below the picture. It turned out great and my Son-in-Law loved it.The shop was clean and displayed all sorts of pre-made t-shirts with great sayings on them and pictures. I will definitely go back to them for any other customized work and will recommend them to anybody that needs Big Frogs services. Good Job Big Frog - you got it right!!!Edie Lake
Came in yesterday and three staff were there. We were directed to the woman working. She told us that if we brought our own shirts in it would be $12/shirt for vinyl printing and 3-5 days for the order. We left to go get shirts and then called back and spoke to the same woman to ask if getting 3 different colors would cost more. She said the cost would not change.Today, my mom and sister brought the shirts in and the manager told them the cost was $18/shirt, that they could only do one color because otherwise it wouldnt get it done on time. The manager said the woman who we spoke to was new and didnt know what she was saying. They asked why the two other employees in the store didnt help her if she was new and the manager had no response.So basically, a new employee was allowed to tell us entirely wrong information and the manager was completely unresponsive and refused to honor what the employees said or even apologize that an untrained employee helped us while other employees just hung out.
Do not go here, if you want good customer service go to AZ House of Graphix ( nearby on Oracle much better service than Big Frog) We needed a job done in a little over a week. A woman working there said no problem and come back with the shirts. When I came back the manager was there and told me what the lady had promised wasnt possible and it would be much more expensive. He was extremely rude, arrogant and unsympathetic to what his employee had promised. He just kept repeating she wasnt trained for this. He never once apologized for the inconvenience or tried to find a compromise. I feel bad for his employee because he blamed her for everything never once saying they should have supported her. I would never go here again especially when theyre is a better company nearby.
Fabulous staff and product. Set up from my png files on USB was very quick and spontaneous drag, drop and scale. Quality and detail of direct Print on black t-shirts far exceeded my expectations. Ill be back.
What can I say but thank you x a million. You guys are amazing my designer did an amazing job. The shirts are exactly what we were looking for . Losing my father was hard and yiu guess gave us a little piece of mind .
Big Frog was efficient and professional. They did a great job with our custom design. Staff was knowledgeable and friendly. Our order was ready early and our company is very happy with our shorts and hoodies!
Came in with 6 golf shirts that I needed two logos embroidered on in a short notice and they delivered earlier than expected. Super smooth and easy process. Great work, would recommend.
Whatever youre thinking these guys can put it together quickly and quote you a price from book bags to aprons towels shirts hats you name it
Great business! They were accommodating and very helpful with our order.
I finally spoke to the boss Yolanda thank you for contacting me and making things right if it wasnt for her I would not recommend this place Crystal and her friend Justin... you dont want to deal with them .... because they r unprofessional and disrespectful thank you again thank you your yolanda for reaching out to me ... you made it better and if theres more people like you and businesses everything will be great
The staff was very helpful & the shirt came out perfect.
Cute little shop, so many options! Plus, the staff made it really easy for us to bring our vision to life even without design capabilities on our end!! Cant wait to see our finished product!
The staff was friendly and did a great job designing and mocking up my design. However, they indicated the product would be ready in 2 weeks, called after 2 weeks and 2 days and they stated it was in production and be available the next day. After 4 more days, called an they indicated it will be another week (already 3 weeks, now another week). Indicated I was in no rush, probably means my job keeps getting shuffled to the bottom.Update: Received a call on one day later stating the shirts were done, not sure why the staff was confused on timing or they just didnt like the previous poor rating. Regardless, the quality of the design, shirt, and workmanship were very good. Just need to establish more concrete delivery times in the future.
We have used Big Frog Custom T-Shirts & More for many years now; both personally and for our business. They are always kind and helpful and fulfill orders quickly! We always feel well taken care of at Big Frog and wont go anywhere else for our custom shirts, hats, sweatshirts and everything in between!
This place is affordable and they really take time and interest in customizing to ur needs
I put in a large order for my 4-H group ( 50 shirts). Overall, we are completely satisfied with our order. Only 2 shirts did not have the back printed on. I also ordered 3 different shirts that were vinyl printed. Triffanie helped me design the 2nd order. The kids loved the shirts. They were compatible to other companies in Tucson. I would order from them again
I appreciated the variety of style and printing options, the competitive prices, and the ability to see the products first hand in a brick-and-mortar building. The best thing about this company though, is the customer service which was always excellent. My emails and phone calls were returned promptly, my questions were thoroughly answered, and my concerns were met with options or assurances. The owner spent time with me making sure the products were going to be to my satisfaction, and the staff were knowledgeable with their technology and product line. Big Frog in Tucson made this ordering process smooth and professional and I would recommend them to anyone in the area looking for their type of services.
This was my third time coming to Big Frog and as always the quality of the product was amazing. And the turn around time quick. My experience with Allison was also very positive. However my interactions with Lynne were cold, rude and down right unfriendly. During the initial work up the art I had sent was the wrong type and as I sat in the store trying to send via email the correct image type Lynne had Allison help another customer (understandable) and then told me I should maybe come back when I had the art work and seemed to be trying to get me to leave. As I had driven 30 minutes to use their services again. I remained and Allison came back and we got it sorted out. When I came into pick up the item I asked about having 10 more made and the rep was not sure and had Lynne come out to assist, again I was treated coldly and the price I was given was the same i paid for 1 shirt $35 I understand 10 is a small order (I wanted to start with a small.order but would be doing bigger orders once I saw how well they sold) but I was hoping for some discount as I had been told by other reps that it was cheaper to order multiples. In the end the behavior of Lynne has lost my future business. Ill be ordering from someplace that treats repeat customers better. Go for the quality and the great attitude of the other employees. If you get Lynne well good luck
Excellent experience getting customized printing on some tees and caps of my photography logo! We got so many compliments we’ve decided to open a little store with Big Frog of Tucson because our friends kept saying, “I’d wear that!” Looking forward to working with Big Frog more and more. Wonderful customer service. Efficient and great quality of work. I recommend them highly!
Very nice and helpful. Good work on shirts and fast
Yasmine was very helpful.The two shirts that I ordered were well liked by the recipients.
Laurel was super helpful! We brought in a drawing and she scanned it and cleaned it up and made it look super professional. She took the time with us to find the right font and went over all the details. I’ve had several other shirts made by this company and am very happy with them. Would highly recommend them for any printing needs.
Great little shop! Laurel was great help in designing our shirts. Would have given 5 stars if they’d had more colors in stock of the shirt sizes we needed. Had to get our own shirts and bring in.
The staff are incredibly professional and very helpful in the creative process. When creating a gift for my father, the staff helped me every step of the way and did not proceed without my approval. I’ll be back for sure!Rohn
Process was easy and fast. I called another place before I called you and they were just short of laughing at me when I asked if I could get a custom shirt made in a few days. You had product in stock and had the shirt made for the next day. The design process was great. I will only call Big Frog from now on.
It was so easy to find the service I needed and most companies wont touch a one-off project but they took it in stride. The end product was perfect and the price was great! Lynne and Laurel were very friendly and flexible - theyve won me over!
Miranda @ Big Frog created two unique t-shirt designs for my group, Louisiana Veterans for Medical Cannabis a, everything from the design work and quick response to my order makes them my go to place for t-shirts in Tucson. I look forward to setting up a web store through Big Frog so my friends can order online.
Small and friendly. Lots of choices in store for T-shirts, hats, masks, aprons, etc. Designer in store to help. SAME DAY!!! Small fee for rush orders, but as usual I was in a rush and they got it done!
Great custom shirts and hats .great customer service
I went to Big Frog for the first time. The process is very easy, product is high quality. And the staff is very knowledgeable. They were able to make me a single shirt for a gift. I will never purchase from online shirt printing companies again, they always get ruined right away. But Big Frog is amazing quality, very professional and very reasonable. I will be making more purchases in the future!Thank you so much!
This place is awesome. They gave me so much of their time and attention. They really listened to me and explained what options they could offer me. They are honest and upfront. I will be doing business here again.
I placed an order for a Christmas gift for three printed shirts and my order was processed quickly and I was very pleased with the results.I will certainly continue to use them. Great job!!!
Working with Big Frog was such an easy, friendly process! As a small business owner myself, I try to shop locally as often as possible. For T-shirt printing - this hasnt always been easy - but for this order, I was determined to work with Big Frog. Come to find out, it was SO EASY! Their staff is friendly and helpful, they ordered samples for me so I could try the fit before ordering and they were always very accessible. I highly recommend them!
Big Frog is incredibly responsive and meets every customer need: graphic design, production schedule and price. My teams love their shirts and wear them constantly!
Everyone is so accommodating and easy to work with. Colin helped me with a design for a t-shirt that really stands out. He was so easy to work with and gave me suggestions as well. Whenever I go in the store I feel like Im part of their family. Lynne and Dan are very professional yet are so willing to work with whatever project Im working on. The turnaround time is so quick. This is the only place I go to.
I was looking for a unique gift to send my dad for fathers day. I walked in with a basic idea and they created a beautiful one-of-a-kind shirt for me. The tech was so patient and found just what i was looking for. I am so grateful.
I had a wonderful, seamless experience with BIG FROG. Lynne Brant is fantastic. Her customer service skills are second to none and make the entire process easy rather than overwhelming. Product is high quality and very reasonably priced. Not only have I been thrilled with the T-shirts, they were ready earlier than expected for my upcoming event. I would highly recommend BIG FROG for any T-shirt projects, big or small. Our band, After 7, will definitely be back for more merchandise!
Friendly staff and great prices. The shirts came out awesome! Danny was knowledgeable on the processes and products that Big Frog offered and walked me through the ins and outs of how everything worked. He did a great job and the ordered turned out perfect. Ill be calling back soon to place a larger order now that everything has turned out so well. Danny has helped make me a lifetime customer of Big Frog Tucson!
I had a wonderful experience there when I had a T-shirt done for my husband’s birthday. Miranda helped me and she was so good and friendly that I was very impressed. She listened to what I wanted and got right to work. The end result was perfect! Great quality of T-shirt too. I will definitely go back in the future!
Alison, the designer, was professional and talented and accommodating. The entire experience with our special anniversary tee shirts was great. The prices were competitive and the product and quality is exceptional. We would use this store for any similar needs in the future for sure!
This place is incredibly friendly and their service is over the top. They have always finished single item requests very quickly and their prices are more than reasonable for single and multiple items. Im having future purchases mailed to me in Iowa versus online services. Get your work done here!
This shop has knowledgeable, polite and helpful personal and is set up with all modern equipment that it takes to provide you with a great variety of printing options on any type of T-shirt you may be looking for. They are fast, their orders are on time and their range of printing ability is just great. I needed some T- and sweat shirts with a special message on them with a special background and it was all done in 15 minutes. They start you out to select type, size and color of T-shirt, than the person which handles the art work comes over shows you what they have in the line of what you looking for, set up the art work and type setting and its done. I was impressed what they have to offer in regard to selection of art work and off course you can specify any type of type setting you wantGreat experience
Local business competitively priced even compared to on-line. Get to consult in person with nice staff person to discuss design and see how its going to look. I occasionally ordered custom tees on line for non-personal uses, but this shirt had special meaning. It made me feel much better to work with local business and their turnaround time was fast. I am not good with hi-tech, but just brought in a thumb drive with pictures and we did the rest together. The people working were friendly and knowledgeable. You can get all kinds of custom gear. I highly recommend Big Frog of Tucson and am glad I found it. ( I never give five stars until Ive patronized a business more than once.)
Miranda was PHENOMENAL! She offered fantastic creative design suggestions for our order of t-shirts. She was incredibly responsive and professional and met a tight delivery timeline. I would recommend Miranda and Big Frog to anyone looking to design and purchase some great merchandise.
I am a new business owner who just wanted a couple tank tops with my logo to represent Healthier Made Simple as I did errands around town. It was challenging to find a company that did small orders with a three color logo, front and back at a low cost. Until I found Big Frog via Google. The customer service was impeccable, the cost was minimal, very quick turn around and the tanks turned out awesome! Couldnt be happier with the service I received!
I worked with Chris and he did a great job making sure that my artwork on the t-shirts would look good in the various sizes I was ordering. I also love that quick turnaround! I gave the files to him on a Friday morning and I had everything completed early Saturday morning. It was a great experience overall and Ill be coming back for sure and recommending you guys to friends and family in town. Thanks!
Big From is amazing and professional! They have a great team and listened to exactly what I was looking for and helped me achieve my vision! Thank you so much! Highly recommended!
I had a quick turn to get t-shirts for a BSA high adventure and the folks at Big Frog we awesome. I got it the next day and they turned out fantastic. I will come come back to them again.
The shirts Big Frog provided for my team turned out amazing. The team at the Campbell location treated us with utmost respect and care. They were very accommodating and intuitive. Justin informed us about everything we needed to know regarding design and Lynne was there with us every step of the way. Lynne ensured that we were getting the right product for the right purpose. It was clear that she cared for our shirts just as much as we did. This level of customer service was previously unknown to me. I was blown away with the people and atmosphere at this Big Frog location.Everyone my team and I meet is told that they would be crazy to do business with any other apparel customization business. They know that no other business will execute the job like Big Frog will. Thank you Big Frog! Thank you Dan, Lynne and Justin!
Big frog is the only place I go for our company shirts. Theyre price is competitive and the quality is outrageous. I would highly recommend them to my business acquaintances
Sales associates were extremely helpful, taking the time to answer all my questions and even printing out a copy of the logo I was having printed so I could see exactly how big it would be. They went out of their way to make sure they could print my order, have it ready quickly. Their prices are incredibly affordable and the finished product looked fabulous.
1 review5.0 star rating 3/27/2016I would definitely go with Big Frog---their quality of shirts and quality of service are exceptional. We ordered 42 polo shirts with a custom design, with a list of specific sizes. The staff were all very helpful in selecting colors, the type of shirt, the different options for the design (we finally selected embroidery). They even found some options for toddler sizes. As another example, I ordered t-shirts two years ago from Big Frog, and they were very helpful then too. The t-shirts were good quality and dint shrink, and had fast turn-around time in time for our event. Overall, I have heard from my wife and others that there are cheaper places in town, but the quality is poor. I will definitely go back to Big Frog when I need shirts for our group again.
We had them create two custom T-shirts for my chorus upcoming trip to Pearl Harbor. They did a great job working with our graphics to improve them, gave us great pricing on the shirts, and were very responsive to questions. The order, a total of 29 shirts, was ready ahead of the promised date. I recommend Big Frog for any custom printing.
They say Price, Service, Quality. Pick 2. Well, Big Frog is the exception to the rule. They offer the best products at a very fair price and do so with the highest level of customer service imaginable. From the very moment you walk into the door to the time you pick up your order, the experience at Big Frog is excellent. Their designers are creative and very talented and can bring any idea to fruition. In a world full of profit-driven business, its refreshing to find a company with a genuine passion for what they do and an unwavering dedication to customer service. I am proud to be a lifelong customer of Big Frog!
Great quality products and amazing staff. Ordered shirts for school staff and Big Frog created an image and accommodated multiple orders and requests.
Big frog is AWESOME! Everyone we have dealt with there has been stellar at their job and at skilled in customer service in general. Special shout outs to Miranda, Lyn and Danny who worked on our orders recently. Honestly, everyone is great! Superb product and fast turn around time. Thanks!!
Absolutely amazing! I had a last minute order and the ladies at the shop made me feel welcome and not rushed and were beyond helpful ! The design was just as prelim in my head but they helped really narrow down exactly what I wanted and my special shirt turned out better than I imagined !This place is great!
Miranda helped us find the exact garment we wanted and helped us get our design perfect. Lynne was excellent in making sure everything was complete in time for me to bring the sweatshirts on a trip. Great work guys!
Had 2 Custom Tee designs digitally printed on (WHITE) the order was suppose to be ready the same week I had a Ride-In.I received a call saying the printer messed up so it took a few days longer, no big deal.After seeing the sheer shock on my face and asking about the see-through cotton weight, I was told its because (white) is always see-through, No Mam, I said, there was a bit of abruptness, then I was told they would be redone on a better quality shirt of my choice that would be ordered, since the design was quite small also, I asked if I could make my design larger (for obvious reasons). Was informed it would take longer since they had to order the shirt.For the most part, the owner is very professional and tells me since they took so long and I was not happy, she suggested, she would redo both tees and I could take the sheer ones to show at the ride-in, wearing an undergarment, that was quite nice. Unfortunately when I rec the reprints, the placement on the new Tee was crooked and after being told its the shirt, I was done. Would like to show a photo of my Tee but dont see the option.
A+ Experience! They were so helpful and fast with my order. They support teachers and are very talented. The quality of the shirts is superb. The price is reasonable. Thank you!
This was my first order with Big Frog and had a great experience with Colin. He was very helpful in finding the best options for my design in a price range that fit my budget. I was impressed with the efficiency of your process and how quickly I got my proof and my order. Thank you!
First time working with Big Frog and they were great! Miranda was so fast and efficient. Had our shirts designed in no time! Super fast turn around time as well! Well definitely be back!
I found Big Frogs by chance and now have a place for that special gift. They have great quality shirts that they can put any saying or any other thing you want on them. They delivered on time exactly what I wanted.
We needed shirts turned around in 24 hours for an event, and they pulled it off with awesome customer service and great finished products. The staff at this location was awesome to work with, are true experts in their field, and make for a great experience. Thanks to Colin the designer who was so great at letting me work with him to get the artwork perfect!
Great service and quality product. Danny was also so helpful and patient with the design I wanted. I waited till the last minute to order my gift and needed to pick it up early to save my self a long drive across town. They were so helpful and got the order ready a bit early to save me the long drive :)
Have had Big Frog create several tshirts over the years and have always been very happy with every aspect of the process, from design to turn around time to the finished product. Great customer service! Thank you Big Frog!
I highly recommend Big Frog! We had two shirts made, one for myself and one for my husband. Hey were able to help us design what we were looking for, and the shirts turned out great! The customer service was great too!
I had a *great* experience here. The t-shirts are wonderful quality (with a BIG selection), and the team was able to get our shirts done before Christmas...amazing 24-hr turnaround and spectacular service. I cant wait to use them again. Highly recommended.
Outstanding and amazing customer service from start to finish and beyond. Great location. Great staff. Great service. Phenomenal turn-around of less than 24 hours...WOW. I will most definitely use them again.
I had two shirts I wanted custom made and was a bit disappointed by the fact that one of the designs I originally brought was not alligned with the company policies (the image has nudity / queer sex) and Big Frog wouldnt print it (I had that printed somewhere else). But was very satisfied with the one they agreed to print, mainly because the employees will go out of their way to help: Sandra took her time and helped me pick the right size and color shirt in their website. She explained how the digital printing process works and how the color of the shirt affects the design, then she resized the design to fit the shirt and worked on the color and some aesthetic details to make the image perfect. I am very satisfied with the level of competence and the outstanding treatment I got, not to mention that the shirt looks amazing. Thank you.
Went in after another local company failed to keep their promises. Everything from the customer service, to less than 24hr order completion (16 shirts), designing how i wanted it and being close to $100 cheaper. Thank you Bigfrog and your staff especially Danny was super patient and helpful. Highly recommend this store. 5+ stars all around.
Place is amazing staff super friendly t-shirt ink is amazing with no problems with fading or cracking would recommend bigfrog anybody
Very professional, friendly and very helpful. I was very happy with the finished product and how quick they completed my request. I will definitely return with my business and tell people about my positive experience.
The employee was very talented and easy to work with in getting the art to looked how I envisioned.
Fast and friendly service. Good quality t-shirt. Great design. Affordable price. And quick turn around. All in all a great experience.
If you Google Sports lettering in Tucson,AZ Big Frog comes up in the results. But let me WARN you that if you want to make any team jerseys. The whole team HAS to have the same number. Otherwise Big Frog will tell you to go somewhere else.For those of you reading this. Let me tell you about this company. FIRST, I call to see if the printing was possible. I gave every detail I could about what I wanted, including that the product was 100% polyester material. i was told that i would have to come in to show the design and go to alphabroder to see if the product was there. SECOND, I go to the store to get a quote only to be told yes, we can do it but because the numbers would add additional cost to the store i was then told I have to pass on your order, it is probably best to go somewhere else who has done this work before. NOW, they reply to my review with give me a call at the store.......I DID that first! and I will not be doing it again. I will be going elsewhere and I suggest those looking to get the same product do the same.It takes an honest review for companies to do things right the first time.
Great personalized service. My daughter wanted to put her artwork on a t-shirt. The designer helped us pick out the right color of shirt and gave us design tips. The resulting t-shirt is now my daughters favorite item of clothing!
Im so impressed with your customer service - your concern for my complete satisfaction. When we bought our last new car (ten years ago), we NEVER had the attention and concern that you showed me. Thank you! Ill be ordering additional shirts!
One thing is clear. The people at Big Frog want you to be happy with your T-Shirt. They want the logo just right and they want your T-Shirt to fit. They go the distance to make sure you are happy.
I have worked with Big Frog on two separate occasions. Colin/Danny were fantastic to work with! Super helpful and efficient! Very pleased and I will definitely come back for future orders.
So easy to work with, help design a logo and gave great input. I highly recommend!
Great product, fast service, and the manager made sure my order came in on time. I had never gone through the process of making T-shirts, and Taylor and Lynn helped me quite a bit. Got a good product and was able to use a teacher discount on top of it. Thanks Big Frog! Will definitely use you again when I need the next round of T-shirts made.
Big Frog did a phenomenal job for our Vacation Bible School. I have used them several times since, as have other friends and family. You cant get better service or quality anywhere that I have been. If you are gonna go and buy something unique, go custom with Big Frog. It is way easier than you think!
Customer Service was great! Colin and Taylor were awesome! They were in contact with me all the time and my items came out perfect! They also had a great Yelp! Deal $30 for $50 worth of items! Cant be beat that and the turn around time was on point! The owner is Awesome! Thats why, his business is great! Awesome owner, awesome staff, great product. What more can you ask for?? Go check out BIG Frog Custom T-Shirts!
As an avid community volunteer, I have used Big Frog for school shirts, team shirts, Rotary shirts, etc. Every experience has been exceptional, from design to finished product. I would highly recommend this business to anyone in need of promotional products!
Went in to get a shirt made and was working with Sandra. She was a new employee, but she gave me great service and Im very satisfied with her work and professionalism. Ive had a couple shirts made before and definitely will be back to order more, and also recommend Big Frog to my friends and co-workers.
Needed shirts for cruise at last minute. Sales rep helped me pick shirt and font quickly. He personally made the shirts so I could have them in time. Will definitely come back.
They always make me look good when I am in a bind and need a special gift. The designers work with you to make sure you get what you envisioned and the 24 hour turn around option saves us who wait to the last minute for gifts! Two thumbs up!
Friendly, helpful and provided an estimate of cost and delivery of the product in a timely manner. Open to suggestions and questions regarding the creation of the product.
Im a happy customer. I had a very pleasant experience working with the Big Frog team. The quality of the product was excellent and the turn-around time was quicker than quoted. I certainly plan to use their services again.
Their customer service was impeccable. Big Frog helped me design a custom logo for an order of polo shirts that I needed for a film shoot and not only did the shirts arrive three days ahead of schedule, they looked even better than I expected. I highly recommend this business for anyone whos in the market for custom T-shirts.