Great experience overall. Have been here multiple times and folks have been very professional and provided an accurate estimate towards repair cost and timeline. Great place to get things done nearby.
I went in with a completely ruined digitizer, and they fixed my phone for $100. I had previously went to geek squad to get a quote and they were going to charge me $200 plus tax. The process only took 20 minutes and all staff was very friendly. After they fix your phone they give you a free 30 day warranty (as long as you don’t shatter the new screen) if there are any problems, and they’ll do it again for free. Highly recommend!
Needed help with recovering data off my phone that was broken and transferred to my new phone. They helped me through the whole process and set up my new phone. When I asked how much I owed they weren’t going to let me pay anything so I bought a screen protector. I would highly recommend this place for any phone repair needs.
My phones were dropped off today! I recieved a call 1hr later saying my phones were ready. Very good service and I highly recommend. My boys were happy.
Excellent service ony granddaughters IPhone. Recommend!!!
Really good customer service. Prices are good. They offer high quality screens and mid quality screens. Very fast, repairs while you wait as long as they are not busy!!!! I do recommend them
I took my phone in last week to get repaired. By that evening my phone screen went completely black, and didnt turn back on. I returned the next day to explain that I was just there 24 hours before and my phone didnt work. He verified the purchase and fixed it again. The graphics arent the same. It has been 7 days and my phone keyboard types on its own and continues to shift between apps, makes calls, and taps on things without me touching it. I will not be returning to this locationVery bad service 😢
My neice brought her phone here two weeks ago to get her screen fixed which was done. But someone messed her phone up at this store by spilling something in it and now its really messed up. She took the phone back up there and was told not to come back to the store. I definitely dont recommend this business if they tell my 15 year old neice not to come back when she called them out on messing her phone up. She didnt do it as this was found out shortly after she got her phone back from the store. Dont waste your time or money here!
So, walked in and was promptly greeted. Explained that I needed my screen replaced on my iPhone. I take it out to show the guy and he presses all over it, and while he is telling me my battery is swollen and causing the screen to bend, he turns it on and my screen was split in half! I couldnt use half my screen! I work 2 blocks away and have been very careful with my phone (have had a bent-ish screen for months!) so I really dont think this happened in my pocket. I called him out on it as soon as I saw the screen and he said Look, you cant even use the screen now. He proceeded to talk about other things with my phone and didnt address the problem of him breaking my screen. He priced a screen and battery for me, but I declined and walked out because he broke my screen and absolutely refused to acknowledge it. I went back to the office, called this place and asked to speak to the manager. He asked what was wrong and I told him about the staff breaking my screen. He reveals that the guy Im speaking with on the phone is the one who helped me in the store, and said that he is the manager and owned the store. I calmly explained to him what he did and how I watched him do it right in front of my face. He REFUSED to take responsibility and tried offering a $10 discount for both screen and battery instead. I said no thanks, and to have a nice day before hanging up. I am SO upset - I ended up just buying a new phone since it was about the same cost of what he would charge for a screen and battery. Find someone honest and who knows what they are doing to fix your cell phone - not here!
DO NOT COME HERE!!! They put a CHEAP screen on your phone and do it poorly. I came in and they put a LCD on my iPhone X even though its supposed to use an OLED. Then the screen keeps scrolling on its own. They tell me to bring it in, so I do. I cant replicate the problem (because Im not a glitch genie? What do they want?) and so they wont fix it without seeing the problem. WASTE OF MONEY AND POOR CUSTOMER SERVICE!!!! Youd be better off taking a hammer to your phone.
Very fast service. Very friendly and available when everybody else was closed. Will def be back.
Quick and easy service. Very affordable. I am satisfied
I have to say the iPhone clinic here on 15th st in Tuscaloosa has to be hands down the best place to take any iPhone or apple product & the service is quick and over the top, I won’t go anywhere else .
He works pretty fast and he is very good. It only takes 20 minutes and he isnt long at all.
Great service! We loved the phone cases and got a screen protector and the workers are very nice
I took my iPhone in today to have my cracked screen repaired (at the 15th Street location). The nice man that helped me told me the cost upfront ($130 + tax) and told me it would take about 30 minutes to repair. To me, this was acceptable, fair pricing and excellent timing. Imagine my surprise when he came back 10 minutes later and told me it would only be $10 and my phone was fixed!!! I couldn’t believe it! He informed me that my actual screen wasn’t cracked but that my screen protector sheet was just in bad shape. (It legit LOOKED like it had seeeeveral cracks and several shattered, busted corners.) I say that to say this... I would’ve never known the difference! He could’ve came back to the counter and still charged me the $130 and I would’ve never known the difference & would have HAPPILY paid it. The Phone Clinic Tuscaloosa COULD HAVE taken advantage of me and again, I would have NEVER KNOWN. I think this SPEAKS VOLUMES of the integrity & honesty of Phone Clinic Tuscaloosa!!! I caught a $120 break today which was much appreciated! I would do business here 100x’s again—even *IF* I ever do have a legit busted screen. My boss recommended me to Phone Clinic Tuscaloosa and I will HIGHLY RECOMMEND them to everyone I know as well! Good people you can TRUST!!! Thank you for the 5-star service today, Phone Clinic Tuscaloosa! I appreciate you more than you know! :-)
Old mad is good bro Highly recommend
Good service and great quality
Best place to take your phone they fixed two of my iPhones
Very friendly and great service! Good products and will help you anything you need!
Great service and very quick!
They helped me transfer my data to my new phone off my old phone no charge. Amazing and awesome guys to work with super friendly
Nice, they fixed my phone in a hour and were very professional.
I cannot express how amazing this place is! I had a hard time finding a place willing to replace my Apple Watch Series 4 screen for less than $400. They fixed my watch in 2 days, and it’s like it was when it was new. They are the nicest people there! Everyone I talked to or worked with was super courteous. I cannot recommend them enough and definitely will be going back if ever need another repair.
Phone clinic is the place to go if you need some good repairs. Most bad reveiws for this place are related to a different store and arent applicable to the quality service these guys do
I will NOT be doing any business with this company in the future, if I wasnt the type to question them on their sub par work, they would have easily ripped me off to amount of $200....unperfessional to say the least
They our good and fast and they was nice and respectful.
The service is very good timing & great quality .
Great service and fast and friendly.. I will be coming back
Phone Clinic was incredible to work with. They answered all of my questions patiently, stayed true to the quote they gave me, and replaced the back of my phone in a quick two hours. I absolutely recommend! My phone looks like new! :)
The owner is cool and was very helpful.
It’s a good place great customer service
The employees are very friendly and helpful
Fixed my phone in a manageable time. Great service!
Staff really helpful
Excellent service.
It was a good and fast process and very professional
They fixed my iPhone XR and they were very fast. The staff is very helpful and friendly!
Great business and very professional service!!
They have good quality..
Good Day Excellent
Mac was very helpful. Fast repair (10-20min) and friendly service! After researching prices within the Tuscaloosa area, this was by far the best choice. Will definitely be returning for future business.
Thanks for the great service.
Fast repair on iPhone XR screen. They warranty their work.
My iPhone was shattered and needed serious help, these guys went above and beyond to get me back up and running. Outstanding service! Quoted me a price and stuck by it too! Highly recommend
Place is amazing fixed my phone screen in 20 minutes!! Charged an affordable price and my phone screen looks better than before I broke it! Customer service is amazing very nice people! I will definitely use this place again!
These guys were super friendly and helpful. After I completely busted my phone they replaced my screen for cheaper than the two other places I asked. Then they determined that my phones logicboard was broken and switched my battery free of charge so I could use my phone again. Great customer service and genuinely good people!
Great job
Very kind customer service and Great price. Got my Iphone X fixed for 99$ and they gave me 90 days warranty. I recommend to all UA students and Locals.
Top notch all the way. They repaired my husbands phone in the time they said they would, and at a very reasonable price. Cant beat that! The phone works great. We are very pleased with the service. Would absolutely use these guys again. You should too! Thanks again!
Ive used these guy twice now and they are by far the best place to get your phone fixed!! They had my cracked screen and battery repaired in 30 minutes. Also hooked me up with some great deals on phone cases as well!! Definitely check them out!!!
Called about my iPhone X to get replaced. I called this store and they gave me a expensive price. Then I called the one at the other location and gave me different prices !!
This happened last February, but I just got around to writing a review now. I broke the LCD screen of my Samsung Galaxy 6 and brought it in to be repaired. They asked for my phone number (I clarified that they wanted the number of the phone I was leaving with them), and told me to come back in a few hours. A few hours later, I come back and they havent done anything yet. They said theyd have to replace the frame of my phone (because it would break when they removed it) as well but they didnt have a matching gold one in stock and needed my permission to use a white frame instead. The guy said we called you but couldnt get in touch...well yeah, you called the phone in your hand. So whatever, I come back a few hours later and its still not done and I have to wait another half hour. I finally get it back and the frame is extended a few millimeters from the front of my phone- hard to describe but made it more difficult to press the home button and felt very fragile. A few months later, the frame is starting to peel off and I hear a crackling noise every time I press the screen. I took it to a different phone repair place back home, where I was told the first repair was incredibly sloppy. The guy there told me the first repair hadnt even glued the frame back on and it was a miracle it hadnt fallen off yet. For less than $50 (and in under an hour), he glued it on correctly and my phone looks new (aside from the mismatched front). Im giving 2 stars because I understand things like the mismatched frame isnt their fault, and I knew it was going to be pricey, but overall it was not a good experience at all.
Good prices and I can find a item I may be looking for
Very inexpensive, and fast! Great customer service also! They found a dead battery in one of our iphones and replaced in about 5 minutes. They also checked a phone we had the battery replaced in about year ago. Phone suddenly died and would not reboot. It was not the battery. They showed us how to do a hard restart. Hold down on/off and round button until logo appears. That took about a minute and there was no charge.
Phone Clinic offered me affordable and fast service! I went in with a cracked iPhone 5s screen and they took care of me within 30 minutes. I will be recommending them to everyone who needs a phone repair.
Quick and very reasonably priced screen repair. I’ve used them multiple times and had great results and friendly service.
I have come to this location several times, each time gets better than the last. They were polite and very prompt with fixing my device, I even came back the next day to get my laptop fixed. Mac had awesome customer service.
I just had my phone screen replaced here and they were AMAZING! Gave me a great rate, and I will be back for ALL of my phone needs! They really stuck to the 20 minutes!
Took my IPhone 6 in today and thought it was going to be a hassle to get my cracked screen fixed. When I got there there service was excellent and the price wasn’t bad at all. Fast and easy service as well, definitely recommend.
Ive brought my phone here on countless occasions due to my usual clumsy shenanigans; however, I have never had to come back for any issues other than me breaking my screen. They are super quick and always do a great shop! I would highly recommend you go here before driving all the way to the summit to find out you have to have a set appointment at the genius bar!
They do a great job. Everyone is very friendly, they made me feel welcome while i was getting my phone fixed. They also are very helpful and were willing to work with me to get the best deal possible. Overall great experience and great job.
I could not be more pleased with the service I received. I went there with a damaged iPhone LCD and was happy to find a very helpful staff who promptly resolved my issue at a reasonable cost.My only criticism is that I would have liked to have seen the prices posted for the available services so that I would know that I am being charged the same as any other customer.
If you have a cracked screen or need a repair done to your phone, this is the number 1 place in greater atl! Very friendly and efficient service done by very knowledgeable professionals. Dont go anywhere else, I wont
Mac was extremely helpful and professional with the replacement of my iPhone. I came in with a cracked screen and he replaced it in 15 min. He also gave me a free screen protector.
Great experience here! Got my screen fixed in less than half an hour and it looks fantastic. Well priced for the quality!
I cracked my iphone 6 screen few days back. Checked prices with all shops and got the best deal from phone clinic.So far everything work great.Recommended!
They are the best!!
Took my iPhone 7 plus to get fixed and the screen cracked the next day. Plus you could see the ligh shining threw the white screen. Poor job was done. And after I went back they told me I had to pay $70 to get a new screen. They also give u free cases and protective screens to rate them 5 stars🤷🏽♀️
I have taken my phone in here two different occasions (Im clumsy) they are always very polite & quick wuth fixing the screen. Within 20 minutes I had a brand new phone! Mac is awesome & I would recommend any of my friends here.
Great job on fixing my screen for mii IPhone XR
Great spot and cheapest in town as far as I know!!! This is my second time coming here to get my iPhone screen fixed and they are EXCELLENT!! Very fast and professional!!! I highly recommend!!!
Don’t think abt it! You will not be disappointed Use them. Service is great. Thanks again
I had an amazing experience here, customer service representative was awesome, I had a cracked screen brought it in there prices were reasonable, they fixed my phone quickly and my phone just look so nice! Great friendly people I recommend anyone that needs any phone fix to come to them phone clinic!!!
Do not go here, they charged me almost as much as Apple would have to fix my phone then half-assed the repair leading to the screen breaking again within a week. Since I have taken my phone to them I have had nothing but problems with it: from the screen turning off/not responding, to my phone overheating and shutting down randomly. If I had been able to I would have driven to the Summit and had this job done right the first time.
I came to 15th street store. Guys helped me and they are very friendly. I bought from them a case.It looks great and they also did great job in fixing my phone before. I highly recommend them to everyone
In and out in a second.
Great, fast friendly service! In particular, was able to work on the phone at full speed and keep us entertained with great life stories!
THESE F0LKS REPLACED MY iPH0NE 5S SCREEN BUT T0LD ME 0NCE I PICKED IT UP THAT MY H0ME BUTT0N D0NT W0RK BUT MY FINGERPRINT (T0UCH) W0RKS...(WHICH B0TH CLEARLY W0RKED PRI0R T0 DR0P 0FF)...TAKE IT ELSEWHERE && THEY TELL ME THAT MY H0ME BUTT0N IS GLUED D0WN UNDERNEATH IS WHY ITS N0T W0RKIN...THIS THE 2ND TIMES I HAD PR0BLEMS WITH THEM...IM D0NE WITH THEM F0R G00D!!
I totally shattered my phone screen.. looked like it damaged a lot more than just the screen itself.. was able to get my phone repaired same day, and at a very fair price.. would recommend to anyone with a broken phone..
Quick service. Very helpful. Fixed my screen and battery within an hour.
Frequently visited and always good customer service. Great for non contract phones
They were awesomely me!! Where 3 different AT&T stores had given me difficulties all day they fixed my problem in minutes!! Thank you! 😀
Awesome business! Super quick with repairs and great customer service. :) Higkym recommended.
No rudeness or negativity. The specialist was engaged and was determined to fix my phone. I defined would give it a 5 star rating...
I brought my Nexus 6P in for a $50 power button repair. During the repair, Phone Clinic broke my LCD screen. They then demanded $200 to fix the screen that they broke, claiming that I was responsible for the cost although I never signed any liability release forms. Im incredibly disappointed with the service I have received here and will not be returning to Phone Clinic in the future. Any business that expects you to pay for the damage they did to your device is predatory at best and unlawful at worst.
Great service and prices are great.
I had them replace my iPhone 6S Plus LED screen and glass panel for $120. Noticed three nights later that I could see light coming from around the top corner of my phone (like it wasnt closed completely after the repair), so I gently pushed that portion of the panel down so my iPhone wasnt left open and exposed. That cracked the glass screen across the top of my phone and they want another $70 to replace the screen again! Even though its only cracked because it wasnt reassembled correctly after the initial repair!I will absolutely be finding another company to repair my iPhone. That is some extremely poor customer service. Im extremely disappointed...
They go above and beyond go do a great job. Amazing staff and great prices!
The staff here is so friendly and so professional, Mac especially!!! I will be recommending them to everyone I know!
Service is great and the person who is working there,Mustafa, is very helpful and nice . I took my iphone there two times and he gave my phone back like new. Also, price is reasonable and they make discount.
Great job! Very quick, took less than an hour and great quality.
Great service at a reasonable price! They fixed very fast and customer service was great!
Quick pick up
Love this place. Fixed my phone and it looks great...
This place is really great and they are always so helpful. They have great customer service and are super friendly.
Love it! Great prices...guy behind the counter hooked me up with a new case and glass protector for a cheap price ❤️
I had an awesome experience here, friendly people, they fixed my phone the same day less then 20 mins, and there prices are reasonable!
I highly recommend this place. My phone was fixed in a timely manor and the gentleman was really nice.