Miss Nichole has always been so helpful. She’s polite courteous and has amazing customer service skills! She always made sure we were ok while we were on the property and would check on us before leaving if we were still there! I would recommend this storage facility to anyone, you almost feel at home! So if you need a storage unit definitely go see Nicole and she will fix you up with what ya need and fair pricing too!
Exactly what I needed at an affordable price the BEST price by far!!!!!!!!The property agent was very friendly and very informative! She gave me really helpful tips when it came to packing and storing my things.My first visit to the facility I was having trouble getting into the gate. (Absolutely nothing wrong with the gate just a customers error)Instead of explaining to me what I was doing wrong she personally led me to the gate and showed me how to properly enter my code, she also took me over to my storage unit and showed me how to lock and unlock the unit.Im so grateful I found this place. I would highly recommend it. I wish I could give it an extra star for the excellent/extra services and tips I received.
Nicole was absolutely fantastic! She is a very out going and friendly person. Taking care of the rental process was seamless. She was very professional and through. I would recommend this site to everyone. The prices are very reasonable as well. The grounds themselves were very clean as were the storage stalls.
The storage units are really clean and well managed. The pricing was the best in the area for what I needed at the time. Climate controlled units can get pricey in Villa Rica but they were fair and the sign on discount helped tremendously.As far as what would make them a more viable threat to the competition.. They should consider 24hr access to your unit.I also want to give a big shout out to Alden Henson, who was able to resolve an account issue that I previously had with the facility. I really did appreciate him reaching out to me.
Been at this facility for almost two years! Nicole has been absolutely phenomenal! Super clean and gated facility. Called several weeks before move out to ask for explanation of protocol for move out and Nicole was very detailed and super helpful in explaining how it all works! She also explained dates to be out by before new billing occurred. Throughout my entire renting of this storage I always asked for her as she was not only professional and kind but proficient in all my dealings with her! Love this storage facility! Many times I had to call for various reasons and they always met and exceeded my expectations!
My experience with Nicole at Storage Xxtra was awesome! She makes you feel welcome from the moment you enter the door. Very friendly and has all the answers to you questions regarding your rental space or unit. She even helped me search on Amazon for some things I needed to enhance my space, she simply rocks! Ask for Nicole!
Mrs Nicole was so awesome helping me move in and out. Very informative and sincere. She really understands the needs of her customers
We had a great experience leasing our storage unit. Nicole was super helpful and friendly. The facility is impressively clean and secure. I would definitely highly recommend them!
Great place to use never any issues. Nicole is very pleasant to deal with. If I ever need to use a storage facility again I will most definitely go back here. Thanks Nicole!
Very professional, Nichole answered all of my questions, and I was able to get a unit quickly. I look forward to using Storage Xxtra, the courtesy, efficiency and organization are what I appreciate the most!
Very clean and friendly, professional customer service! Received a first month discount on my storage unit which was an added bonus. I highly recommend this establishment!!!
I had a wonderful experience!!! Nichole Moore is exceptional!! She is very helpful and personal.. facility is very clean!! Thank you Nichole for all of your help and meeting my needs!
Very nice ! It took less than 15 minutes to get the keys and the unit is just the perfect size for what you pay for !
Ms. Nicole was super helpful! Awesome demeanor, we are very pleased.
The lady at front desk. Was so amazing.Very helpful
Process was easy all questions addressed professionally. Highly recommend.
Fast customer service the manager on duty was very helpful I definitely recommend this place
Friendly very helpful . I would recommend them.
Nicole is great to work with and set me up with a second unit is a matter of minutes. I was disappointed that the unit was not swept out and had oil stains on the floor which I had to clean up. Great location and security!
Great place and manager Nicole she will take care of all your needs so COME ON DOWN!!!!
Very welcoming, even got a discount, very clean, and right across from state patrol, so not much stealing going on around there...couldnt ask for better....thanks storage extra!!!!
Nicole was great. I rented a 10x25 climate controlled. The facility is very secure and clean. Nicole helped me with boxes and packing supplies as well. It
I was very pleased with the customer service I received.
Clean and nice storage units. One of the best prices for climate controlled units in Carrollton.
Super friendly staff and clean facility!
We have used these people twice before and have never had anything but top notch service. Highly recommend!
Nicole was very professional and helpful! The office space was immaculate and affordable for the area!
Nichole was extremely helpful and kind. We made a reservation Sunday night and first thing Monday morning she was reaching out to us. She went over everything in detail and made sure I knew how to work everything. Definitely a pleasant experience so far, highly recommend.Update: I needed to switch my unit from a drive up to a climate control. Nichole helped me so much through the whole process and answered all of my questions. She is so kind and extremely knowledgeable about what she does. Still highly recommend them.
Nichole was great. Very patient and attentive while she showed me a few different units and we found the right size for my needs.The grounds are clean, secure and the prices are competitive.
Nicole was awesome! She walked us through the process, communicated all necessary information, and made sure no detail was left out. She answered all of our questions and helped us get set up with great professionalism! Thanks Nicole!
Very nice and clean.The service was amazing
Great Place, Great Location and Very Helpful. I recommend it to anybody looking for a storage or an office suite for your business.Thanks Nichole
Easy access, always clean, no bugs
Nicole has been so kind in helping us. She is a wonderful person. And Josh was a big help. Too but I tell you renting here has been so much better than any place I’ve ever rented. Cause of Nicole and Josh . I will always refer this place because of them. Nicole is so amazing and helpful
Upgraded to larger unit today quick, easy, and professional.. Unit was clean and ready to us..Thanks Nicole⭐️⭐️⭐️⭐️⭐️
Nicole was very professional and thorough while processing our rental application. She walked us through everything while socially distancing (we were in our car and she was in the office). We all wore masks and she also wore gloves. The process was that much easier because of her experience and knowledge of the rental application. I definitely would recommend Storage Xtra.
Nicole was great!
Nice and convenient to 61. Manager is super nice and very helpful.
The leasing agent Nichole was so amazing. Thank you so much for a great experience and big, clean Units.
Great sales and service. Nicole did a great job and we wrapped this up in record time. I would recommend the business and nicole to anyone.it is hard to get this kind of service in these covid times.
Great customer service and a clean facility. Not much more you can ask for.
Great experience!! I enjoyed working with Nichole to get our new unit. She was extremely helpful and honest in pricing and discounts that were better than when we reserved our unit. Would highly recommend Xxtra Storage on Hwy 61 in Villa Rica if you need a storage unit.
I have rented several times over the years and am extremely pleased with the experience, no bug or rodent issues, no mechanical failures with my climate controlled units. Recommend them highly
Very secure I like the fact that it was cameras everywhere. And I really felt safe. I wouldnt mind my daughter having to go there by herself thats how comfortable I actually felt thank you yall doing a great job
Great experience! I enjoyed working with Nichole to get my storage unit. She was extremely helpful and honest. I would highly recommend Xxtra Storage on Hwy 61 in Villa Rica if you need a storage unit.
Great customer service! Clean and secure storage in a very convenient location.
Nicole was very helpful and she was really attentive to my needs. I got storage for a really good price and really good service!
This facility is easy located south of I-20 with ease of access to and from. Lite up well. Secured access easy to enter. Plenty of room for large rental trucks. Staff has been friendly every time I stop in. Cannot go wrong with this place to store your stuff.
I greatly appreciated Nicole’s assistance during the quarantine time. The facility is easy to get to and is clean!!! The process going online to reserve and then do the contract in person went very well!!!
Staff is super helpful. Made my bad situation go so much more smoothly. Thank you for the fantastic service!
Very nice storage.
The people are really nice and help you any way they can. My company has a storage unit here it is always clean and smells good. The lady behind the desk is always cleaning in some way. I am looking into getting a personal unit here.
I have been a customer for years, very professional and knowledgeable about there job. Ada, Nicole and Josh have excellent customer service. We need more people like them.
Ada was very friendly and knowledgeable. We got a great deal on our first office and was made to feel right at home. I would recommend this place to anyone looking for office space!
I have been using this storage for about 6 months now. I have had the best experience so far with this storage, it is kept clean and the employees are amazing. The employee Nicole is hilarious and nice. This place is also cost efficient and affordable and iyou are in need of a storage this place is where you should go.
We have had an office for a few years and we always receive great customer service. Every thing is always clean. We really appreciate it well lit at night.
We work weekly with the people in the office. They are really nice. The grounds are clean love its well lit at night which is when i am usually there.
Excellent process to rent the unit. The unit and property around the unit was very clan. The manager Nichole was very helpful in explaning the rental agreement, passcodes, and locking process for the unit.
This place is awesome! Staff was very friendly and units are clean.
It kept my belongings safe
I have been a customer with Storage Xxtra for about 5 years now. Ada, Nichole and Josh have always been very professional and helpful. This is truly an al-star location.
I came in the rain but lady inside was still helpful and curtious.
The Manager Nichole is an absolute pleasure to deal with. Property and Units are very well maintained and clean. Highly recommend.
Nichole and Josh, are always the best! They treat our employees(USIC) the absolute best and are very helpful. Keep doing a great job!
Nichole is awesome, I told her what I was storing and she showed me a few units and let me determine the size for me. I am very pleased with the service I received.
Nichole is awesome! I received great customer service here at Storage Xxtra. I highly recommend them.
Very professional! I will recommend this place to everyone I know! Very satisfied.
Meet with Ms. Moore was very informative about her location. She was very welcoming and personable for this area.
Nicole was very pleasant to talk to and very helpful. She answered all of our questions and personally took us to our unit and showed how to install the lock. I would recommend storage Xxtar to anyone.
Nicole and Josh has been life savers. We are going though a lot and they made this easy for us.
Great customer service. They are super patient with and very understanding
This was a wonderful experience. The person in charge is so nice, efficient, and great personality.
Awesome place and friendly staff! Nicole is awesome!! Highly recommend renting from here.
I have been treated wonderfully at Storage Xxtra! They are very professional and helpful!
She did real Good, she went though everything and showed me my space.
The agent was do friendly and professional, I really enjoyed the service.
The landscaping is very well kept and the people are super nice I think ones name is josh he’s always so nice
Nicole and Ada have been awesome I have been renting from them for about two years and have never had an issue would definitely recommend them
My company has a office and Nichole and Josh are always so helpful.
Good prices on climate controlled units. The staff is also very helpful.
Great staff. Clean facility. good rates
Its a nice little area with a kind staff.
We have one of the larger units. Were very happy to have all our stuff in one spot. Everything is spotless and well maintained.
The ppl here are always respectful to us and our company they do a great job when we show up to our unit if their onsite they immeditly come back to help us
I just think they need a little more security
I love this location, never have had any issue.
Great costumer service. Nicole was so professional with a great sense of humor.
The past year had been easy and convienent! Thanks a bunch!
Wish you guys had a bigger office space!Thanks for the time!Very helpful!
Nichole and Josh have always helped me with access to my company unit. They are always so nice
Outstanding Customer Service. Josh, was understanding
Ada us a Great manager on site, friendly, helpful, understanding. All areas are well lit, clean and easy to access. Great rates, secure.
Really helpful. Nice place
Nicole really took care of me quickly..Super easy!!!!!!
Lovely staff and excellent service definitely recommend this place!!
Only great experiences! Ada goes above and beyond! Clean facility and awesome customer service. Highly recommend.
Excellent service! Good location.
Storage spaces were affordable but probably because you bring roaches to your brand new home. Called and told them we saw roaches in our things and they didnt even offer any money back or apologies. Just said they would look into it.
Great place to store our things, dont call though you are lucky to get them on the first ring as they are always showing units.
Very friendly and helpful highly recommend!!!