I had a lens come out of my new glasses. I walked in without an appointment. They got me in but was told I needed an appointment for future. Thats fine. But then I was kept waiting for half hour for just a lens to be put in my glasses! My husband and I always have to wait when we go there. Unexceptable! Im not going back.
Dr. K. was an awesome Dr. and led us in the right direction.
Dr. Moorehouse fixed both of my cataracts without any pain to me and his follow up was excellent. Would definitely refer him to anyone!
I had an eye exam, and it was handled very professionally. Things were explained well and in terms I understood. Good experience. And the young fellow helping me with new glasses was very good.
Dr. Wilke is so welcoming & very easy to talk to. I particularly like the walker office as the wait is never long.
All of the people are very professional and wanting to accommodate your needs. The top of the heap is Dr. Gindzin, you couldnt ask for a better surgeon! He has done four of my procedures with great success. Also, he is very personable with great humor.
Dr. Morehouse has been truly professional in helping me arrive at the best solution for my eye issues, which have recently included removing a cataract, surgically placing a stent to reduce the eye pressure responsible for glaucoma, as well as inserting the lens implants that now allows me to see everything beyond the closeup reading zone without any need for corrective lenses. As his patient, I have now arrived at a point of having the best sight ever, since the time when my vision became blurry back in elementary school almost 60 years ago. But the best thing about this is the way Dr. Morehouse presents the options he can offer, while caring for and being aware of the large scale of each decision and how it would work for me. He is a complete professional both in the upbeat, but very caring manner that he has with me, as well as the skill that he has as an ophthalmologist and surgeon. I recommend him very highly. I would also be remiss if I did not include kudos to the various assistants that work with him at the surgical center, who made my recent surgery quite comfortable as I went through the various steps there. I was very impressed by all who worked with him that day and took wonderful care of me. Thank you to all of them.
Excellent care and service! Dr. Dix is an amazing doctor. Highly recommend anyone to check them out!
Dr. Cowden gave me lots of information about my eyes and what treatment would be best for me. I am very glad that I made the appointment with him.
Dr Gindzin is kind & knowledgeable. He always asks if you have any questions at the end of your eye session. I would recommend him to anyone who needs good eye care!
Amy, in optical, is simply amazing. Going out of her way to remedy a situation. Friendly, knowledgeable and upbeat. Highly recommend this facility. I was at the Walker office.
Very friendly atmosphere from check in to check out. Dr. Angela Huizenga was very personal and professional. She spent a lot of time describing what was going on with my vision and why. She answered all my questioned and offered viable solutions. Highly recommend her.
Dr Dix is awesome! She explained things well and was ver clear about my options. Thank you!!
Leslie Norris, DO was AWESOME! She was confident and knowledgeable, she put me totally at ease regarding my upcoming procedure. She left me feeling totally aware of my procedure without any questions to be asked. The staff was friendly and welcoming when I entered the building, as well as, throughout my stay and upon our departure. SHOUT OUT to GR Ophthalmology!!!😊
It has all facilities. Overall checkin to checkout experience was good. Dr Vanderlugt is a good doctor. He listens you, give more time and helps you too ease out.
This was the first time I’d gone to GRO and I am impressed with the friendly, efficient and professional people I met there!Dr Norris and her staff gave me a thorough eye exam and answered questions I had.I would recommend Dr Norris and Grand Rapids Opthalmology to anyone seeking professional eye care!
My glasses broke over Labor Day weekend and I was in need of getting an appointment as soon as possible. I ended up going to the Walker office on Tues as that was the first appointment available. My experience was very good. Not only was I able to get my appointment that same day but the customer service was wonderful. From the front desk, to the doctor and to the Optician that helped me picked out glasses. Jordan Trumpie went above and beyond helping me select my new glasses. And when I asked him if there was anything he could do to jerry rigg my old glasses (one of the arms had fallen off) so I would be able to use them until I get my new ones, he took them in the back and took time to find an old arm from some parts they had available and made my glasses useful to me. He was very knowledgeable on questions I asked him and followed safety measures the entire time. He marked my order urgent and was able to have them sent to the office that is closer to me in location for pick-up. I received my glasses in less than two weeks and am totally happy with them. Thank you Walker Grand Rapids Ophthalmology for all your help and especially the customer service.
She provides helpful, objective service to the patient. As a patient I felt confident and secure in her supervision.
Scheduled an appointment almost two months out and they called me late the Friday before to tell me they cancelled it. I called back first thing Monday morning and they told me the doctor could no longer make the appointment and they would have to cancel. The earliest they could reschedule was OVER a month later. Im sure theyre busy, but canceling with little notice and not moving things around to at least get me in a few days later is poor customer service.Cant actually comment on their office or vision service because I had to find somewhere else that could schedule me on shorter notice.
I didnt have to wait long to be seen the staff was very friendly my eye doctor was very knowledgeable when I ask questions about my eye exam and very courteous.
Eye problems....no one else can fix? See GRO and Dr. Gindzin....the BEST!
Every thing was great. Friendly professional staff. Great doctor
When you can trust the care of your vision to an organization and a doctor you have to have ultimate confidence in their ablilty and caring. This is the case with Dr. Josef Gindzin. He saved my wifes eye sight 5 years ago and also mine over the last 3 years. I have the ultimate confidence in his ability and concern for me and all his patients. Gene OConnor
Very helpful! I was super impressed with the service!
Dr Gindzin is so knowledgeable and just great! I was terrified when I lost my eyesight in one eye one morning. I saw a different Dr at 1st and he came in as a 2nd opinion. He knew exactly what was wrong with me and took the time to explain to me what the prognosis would be. He did not encourage me to take unnecessary treatments that would not help but his recommendations were just what was needed to help me through this situation. I saw him over a period of a few months and everything worked out exactly like he said it would. I felt cared for as a human being and was definitely in the best hands. I couldn’t have asked for a better experience at such a difficult time. The staff at GRO Walker are just the best, very polite, timely and caring. I am grateful for everything!
Dr. Gindzin is a wonderful ophthalmologist. He knows his stuff and how to answer questions in ways that are understandable. He gets things done quickly but thoroughly. Id give him 100 stars if I could.
Very professional yet with a sense of humor.
They want you to come in 15 minutes before your scheduled time, only to wait for 3 hrs. Absolutely horrible.
Gindzin is great retinal specialist. Great manner, knowledge, and care.
Dr.Gindzin is the best.Hes super at his job.Ron and I both love him and his staff.He helps you feel at ease,and he is an A1 Ophthalmologist.Grand Rapids Ophthalmology is the best choice.
I had a great professional, prompt, kind visit with G.R.O. with Dr. Gindzen, I would highly recommend him !!!
Best Retinal Specialist Ive ever been to. Gave me more information about my eye condition than anyone Ive seen. Im very grateful to him and all the staff.
Excellent care!
Your service was excellent, and you did a geat job of protecting us from covid. Thanks! I felt that I was in very competent hands.
Professional and efficient. A very friendly and kind staff.
I am very happy with the care, knowledge and concern shown me.
Dr. Huizenga is very efficient and very respectful of your time and knowledgeable.
GRO is clean, curtious and professional. My doctor was friendly and professional.
Minimal waiting with professional service!!
I was pleased with my appointment with Dr. Vanderlugt. He was courteous and thorough, and answered all my questions.
I already did.
Very pleasant and informative experience.
Dr. Gindzen is the best.
I waited over a hour to be seen for a surgery evaluation. My attendant seemed overworked and out of patients. Was short and seemed inconvenienced by my presents. Not the usual treatment receiver at GRO.
Excellent professional treatment. Very kind and friendly
Simply the best, better than all the rest !
I have never had a problem here. The staff is always fast and friendly! No complaints; I really do enjoy this place. Thank you :)
Highest quality care.
The nicest group of people to help me with my problems
Very happy with my first visit, which was somewhat of a second opinion since my doctor was unable to determine the issue. Dr. Phil found it right away and took care of me and my eye very painlessly! He, and his associates were all very kind and helpful! I was very happy! Moving forward, I have made my near future eye exam with Dr. Phil. Many thanks!!!
I would like coffee while I wait for 45 min before I see Dr for 5 min. Appointment was at 9 got right in at 8:55. Went to sit 9:30 in other waiting area I saw one of your gals offer her patients coffee Thank you.
Very professional. Gave me Referal for sunglasses for golfing too😊
This isn’t really a medical office. They don’t even use ophthalmologists except in rare circumstances. It’s basically a giant LensCrafters. I got about 10 minutes with an optician who didn’t prescribe or do any treatment. They couldn’t even tell me what they would charge after the appointment was over.
Dr.Boyle is truly outstanding! Takes his time explaining things to you before and after surgery. I would honestly recommend him to anyone. The staff is always friendly when you visit or call the Walker St location.
Dr. Dix is very professional, thorough, and caring. She made sure she answered all my questions. She was also very honest when I asked her opinion on different matters. I really appreciate that! All of the staff is very caring, courteous and helpful. I would highly recommend GR Opthomology to anyone.
I had an incredibly difficult time trying to get through to make an appointment which ended up being an issue with the phone company. Kari reached out to me to ensure that the situation had been corrected. I appreciated the effort as it was a lot more than I could say a lot of companies have put in to secure my patronage.
They discriminate against anybody who knows their right to not wear a mask.
I had an excellent experience at Grand Rapids Opthomology. Dr Leslie Norris DO was very professional, friendly and answered all my questions. The entire office is run very efficiently. Support staff were all friendly as well. I highly recommend Dr. Leslie Norris and her team.
Great first time experience. Dr. Huizenga answered all of my questions and the assistant was very personable. Lisa was fantastic at the glasses counter as well! Will definitely come back.
Doctor Boyle incised my 7 year old sons lower eye lid granuloma. When we were referred to GR Opthamology, we assumed there would be a series of appointments (as there sometimes are at specialists) before anything was done. Dr. Boyle incised it on the first visit. Swiftly and confidently he took care of it. My son’s eye healed wonderfully
Grand Rapids Ophthalmology at 3300 Walker Ave in Grand Rapids, MI: The staff (both medical and administrative) are professional, personable, and efficient in all regards. Dr. Gindzin is terrific - friendly, competent, and authoritative. My appointments are always pleasant experiences. I highly recommend Grand Rapids Ophthalmology.
I liked the fact that Dr. Gindzin took the time to summarize my current status and options after he examined my eyes. He also patiently responded to my questions about some recent stem cell research. All in all, I had a great appointment. I like the check in kiosks and rearranged waiting area. Having an attendant meet patients to guide us thru our introduction to the new check in process was appreciated. Thank you!
Im extremely pleased with my resent eye exam and consultation with Dr. Angela Huizenga, she answered all my questions and more, she gave great solution options for my vision issues. I think its the first time I left a vision appointment not feeling somewhat discouraged and hopeless. Also the young man Adam who fitted my new glasses was very pleasant and informative.
I just learned that I havent seen an ophthalmologist in years despite having been to Grand Rapids OPHTHALMOLOGY twice in the past 3 years.This practice is passing off optometrists as Opthalmologists. It is fraudulent and the public should know what they are doing.
Very professional, friendly, and clear
Dr. Dix would be an excellent choice for you. She is very thorough, professional and personable. Plus this is a very nice facility with a great staff.
Great experience. Dr. Norris was awesome.
You are treated as a patient, not a number here! I was impressed with how courteous and kind all the staff and Dr. Norris was. I would highly recommend this office.
I love taking my son here because everyone is very helpful and nice. Dr. VanderLugt is very professional and I would recommend him to anyone! Thank you!
GR Ophthalmology is a great place to get the very best eye Care. Awesome doctors and people. Ive been going there for at least twenty years. Exams, cataracts, diabetes eye Care specialists.
I was visiting from out of state with an eye injury and was fortunate enough to be able to get an appointment with Dr. VanderLugt. I was very impressed with how well trained and professional the team at the Walker office are. The staff all spoke very highly of Dr. VanderLugt. I feel fortunate to have been treated by him. He truly takes a personal interest in his patients well being and with his years of experience is someone you can trust. I highly recommend him!
Dr. Angela Huizenga seemed very knowledgeable but was able to explain things on my level of medical comprehension. She also took the time to make sure I understood the issue I had going on, why I keep having reoccurring issues, and how to correct it, also, future steps if the first treatment wasnt effective enough. Lastly, she didnt seem to glance me over, then shove me out the door like the previous Dr did. She also knew there was a likelihood that my insurance wouldnt cover the drops she prescribed, so she made the note to the pharmacy immediately that its ok to substitute with the given alternative...The pharmacy even complimented her process in that. So it made my experience even after the appointment hassle-free.
Both my husband and I have received excellent care at GRO. The wait can sometimes be a little longer than wed like, but, we have both had issues that required an unplanned visit and GRO graciously fit us in each time, on the same day of our call. One of those visits saved my husbands sight, for which we will always be thankful. The doctors weve met with are kind and ALWAYS willing to answer any questions we have-- we never feel rushed through a visit. Support staff are always friendly and helpful.
Dr Gindzin excellentHe explained what needed to be done and was able to quickly get me scheduled for urgent surgery. Total confidence in him and his support team
Dr. Boyle is a very thorough and honest doctor that is willing to discuss any concerns that you have with him in as much detail as you need. He is very responsive to his patients and he talks to you with care and respect. The staff at the front desk and the technicians are also very friendly and I would not hesitate to visit GRO in the future with my eye care needs.
The visit was quick and very informative. I really like Dr Huizenga. She is very thorough and takes the time to explain her findings even if there are minimal or no changes at all. I never feel rushed. The whole staff is very friendly and helpful. I highly recommend Grand Rapids Opthamology.
Dr. Gindzin is without a doubt one of the best if not the best Dr. I have ever visited. He is never too busy to answer your questions. I feel very confident being in his care.
Extremely knowledgeable team! The front desk moves you quickly in terms of insurance, etc. Easy location (the facility off Walker) to get to.
Dr. Dix is great. Very thorough, listens to you & answers all questions. All the staff is also great. Would recommend them to everyone.
Dr. Dix is an excellent eye doctor. She is thorough, professional, and friendly. Easy to talk to and listens to all concerns.
Great experience! Friendly, professional, answered questions, explained everything in great detailAwesome service!! Thank you
Dr. Phil VanderLugt is the best in all the land. He is professional, knowledgeable, thorough, kind, and caring. I totally trust him with my every detail of my eye health. I actually look forward to my annual eye appointments with him!
Professional yet very personal experience. I had an emergency retina tear and was seen and completely treated immediately. Even though there can sometimes be delays for a regular visit, I always remember how grateful I was that day I had my emergency.
Dr. Gindzin is the greatest! His expertise & caring attitude are unsurpassed. Great diagnostician.
Everyone’s really nice but the wait times seem unnecessarily high...
I am not at all happy with my glasses; they are to strong and give me bad headachs, but the doctor is insisting my script is correct and is making it out like Im crazy. For paying close to $400 out of pocket AFTER insurance I will NOT be going back there. I got TWO pairs of glasses for a 1/4 of that price at American Optical and was VERY happy with them!
I had a chalazion removed from my lower lid. They are busy, so it took a while for the entire process but they staff was very nice and it was fast and almost painless. They are very thorough.
The pla every friendly. And you feel at ease. I like how they tell what they doing before they do it. Dr Dix would take time and answer my questions and made sure I understood. I would tsend my family and friends to see her
Loved Dr Huizinga. She explained everything as it was happening! Thank so much for a fantastic Dr experience
I highly recommend Grand Rapids ophthalmology to anyone looking for eye care. I got excellent care in a timely fashion, could not be happier, they have a very caring staff that works with you yet very professional
Dr. Dix is the greatest. Always on time and very good at explaining any problems or issues. She is very talented.
I have been going to GRO since they started. Dr Genzin has done an outstanding job explaining things and truly cares about his patients. I tell anyone who needs and wants a great eye doctor to call and make a appointment.
Dr. Gindzin and his office staff are very accommodating. Wait time is minimal. Dr. Gindzin always goes out of his way to help his patients.
Excellent office staff and very personable nurse assistants, which allowed me to feel comfortable with my visit to follow.The Dr.was very very thorough and precise as well as knowledgeable and easy to talk to.
Google homeBest doctor you will ever go to. His staff are very well trained.
The crew at GRO are great. Dr. Huzienga has been my doc for years and she is very personable and very knowledgeable. Everyone is very friendly.
Great service provided by the staff at Grand Rapids Ophthalmology. If considering eye lift surgery, I highly recommend Dr. Boyle.
Dr. Gindzin is always straight forward, and thats why I trust him. The whole is always friendly and smiling.
Dr Huizenga and her team did a great job. Very impressed with GRO in every way. I know I am in good hands. Well run organization!!!! Thank you!!!