Weve not had a real bookstore in quite a while so Im biased. $25/year for their club but 10% on purchases - so spend 250$ in a year and youve paid it off (thats 2, 20oz millionaire mochas for 25 Saturdays of sitting there reading books).More family friendly than a B&N, centrally located, plenty of stuff around for shipping - you can easily include this as part of a day out shopping in Warner robins

This is a nice location. After they close the one in Macon I didnt realize they left this location open. We visited yesterday and were thrilled to see a good variety of books as well as the convenience of a coffee shop. Anthony was very friendly and helped me sign up for an annual membership with discounts. Im sure we will visit again.

Great store friendly staff. Gentleman at checkout was extremely helpful helping me order the book I was looking for! Stop by grab yourself a good book.

As a local business owner I try to support our local stores, even chains like BAM, where I could easily shop online instead. So was quite surprised and disappointed when I found out 5 magazine subscriptions were places in my name without my knowledge from buying a membership. I remember they use to ask you if you wanted one but this was done sneakily and not appreciated at all. I hope this is resolved soon, and if you recently bought a membership here you might want to check your emails.

Its a nice bookstore, location is very convenient. A bit pricey, but overall good service.

I love BAM! Check out people are always friendly and they always have the book I am looking for, if not, they have a great recommendation. For the pop culture fanatic they have plenty of that kind of stuff. YA section is very lengthy and is quite entertaining. They will always have my business.

Always a pleasure to go here nice clean and comfortable !! Beautiful selection of books 📚

Always love this place. Had a great atmosphere that feels welcoming to anyone. Had a great selection of books and many other collectibles that are reasonably priced.

Always have what Im looking for and nice people also.

Great service and staff are always nice.

Great store very helpful employees!

Wide selection of books and so many other things! I always receive friendly and helpful service.

Very nice book store with a wide variety of choices.

I actually really love this place, the store is clean, selection is amazing, staff is friendly and top notch BUT, checking out is such a hassle that sometimes I wont even buy something because I dont want to go through the sales hassle of discount cards, magazines, etc just to purchase a book. I know they have a job to do so Im not complaining about the staff in general, but if Im going through it Im sure others are as well. I want to buy a book, not feel like Im being sold a used car

JOE MUGGS ( LOCATED IN BOOKS A MILLION )The barista was LOVELY.. SO KIND AND POLITEMY ORDER:Affaggato Frappe ( Ice Cream and Espresso )+ Mint SyrupIt was so good ☺️... The cashiers were pretty attentive... And really sweet

Great place for your book needs or wants

Always has friendly service and the coffee is amazing.

They always have a great selection of items and the staff is extremely friendly and helpful!

Very clean, good coffee, great service, good book selection

You get 1 star because 0 isnt an option! My Mom went shopping there for a few Christmas gifts last week. She found a cool reading light for my daughter. Upon checking out, she found a lot more reading lights in the knick-knack section. She decided to change the one she had for another one she found, which happened to be cheaper priced (ticketed on product) and seemed nicer. After checking out, she got to the car and thought the price seemed higher than what she anticipated. She double checked her receipt and realized the reading light rang up $13.99 instead of the ticketed price of $6.98. There were numerous lights hand ticketed at that price. She goes back into the store, lets the cashier know that she just bought this reading light but it rang up double what it was ticketed. The cashier responded with Well, I cant sell it to you for that price. My jaw dropped. I didnt ask you too, I was just letting you know that you have products ticketed wrong, you may want to fix it, replied my Mother. She still wanted the gifts, but the fact the cashier was so rude (my Mom didnt even ask to have the price matched, nor wanted to return the items), and the cashier didnt even offer any type of customer service or satisfaction, I will NEVER step foot into another BooksAMillion again!!! Customer service should be your #1 priority as a business and to be so rude and unaccommodating to a customer simply pointing out a mistake on your behalf, shame on you! It didnt even happen to me personally, but 1 negative experience from someone you know is all it takes!! Amazon and our local bookstore will get all of our book money now!

Everytime I go I always find what Im looking for

I was surprised to find an entire section dedicated to exactly was I was looking for, wonderful selections and very helpful staff, I will definetly be coming back

A GREAT PLACE TO BE WITH EXCELLENT CUSTOMER SERVICE I LOVE TO BE THERE MAY GOD ALWAY BLESS THEM AND KEEP THEM SAFE IN JESUS MIGHTY NAME AMEN

Always a great selection of books. The staff is friendly and the atmosphere is great!

Love their coffee!

Freindly place you can get books toys etc.

Had just the book my granddaughter wanted.

Do you need to social distance? Check! Do you prefer masks? Check! During this age of covid, you need something to just bring you peace of mind. For me, it is a good book or sketch pad... This was a nice break...

Thankful that BAM still has a magazine section with great variety. Had a hard time finding other stores with anything other than your basics.

Friendly workers, clean store, great selection of books and magazines.The cafe drinks are so yummy.I love this store.

Always a great experience.

Excellent customer service! Clean and very shopable

We dont go there often but the ladies on staff are always very helpful.

Well organized store....a tad pricey though.

Theyve started catering to well known authors and fandoms. Its all pop culture. The books are WAY over priced.Which sucks too because I would buy way more stuff if there was more to choose from. I know I can have them order what I want but why do that when I can just go online save $ and get faster

Super helpful staff. Managed to help me find a book that had only released a couple days before my visit. They even had it in stock. Great service all-around.

The store was well stocked. Employees were wearing facial coverings and they had plexiglas partitions between the cashier and customer. Seems a bit pricey as always, but the new cashier in training wasnt being pushy about joining club. Good place to shop for all kinds of books and games.

Extremely well put together bookstore with a knowledgeable staff.

Store is chill and you can relax with your new book at their cafe. Had to bring a 2 year old with me and he was very content looking around as well.

Bigger selection than any other store for books but still limited

The only bookstore in town and I pray it never goes away. Customer service is outstanding all the time.

Lots of books and novelties!I have no qualms with this store.

Extremely clean. Associates were extremely helpful and assisted me in my purchase. Overall, excellent customer service and pleasant environment. Definitely a place to shop

Of course a good book always helps every once in awhile, and yes I still do read some books in hand not on my reader. Books a million is always clean, the staff is always helpful. If you enjoy reading there of course they always have their coffee shop right inside. They do have good coffee and their baristas are fairly good at their job. A great book and some Joe and some peace and quiet always go great together. Enjoy

Hospitable as always.

I absolutely love BAM. Took my kids for the very first time and they fell in love

Love this place.... could spend hours there just looking at different books and things.

Its a nice bookstore, but Ive noticed a pattern...theres less actual books and more toys and such.. like that theres a coffee shop.

I love Books A Million! So many books and all for good prices! I also love the stuff there. Not only books but toys that look like amazing gift ideas. Good hangout place with the cafe there. I also love how you can just sit and read. My all time good day would be to just hangout at Books A Million for a while and get sushi. I LOVE BOOKS A MILLION!!

Employees were very helpful

Prices are a bit high. Cheaper to order on Amazon but other than that its a great store.. great to brows when u are not after a particular book. I unintentionally spend way too much time here every time I visit.

Very nice store. Parking is good. Store is clean and well stocked. Employees are helpful and very friendly.

Always helpful with a friendly staff

Went to check out and the cashier signed me up for a magazine subscription. When I read the fine print I found out they charge you automatically for the magazine without your permission. I immediately asked her to cancel the subscription and she told me that her manager had to cancel it and of course she wasnt available. Its not the fact that they sell the subscription its the fact that they basically subscribe for a magazine subscription without your permission. No wonder the company is operating in the red.

I love this place. Everyone is welcome. And the employees are very kind. I went here one and bought dear Even Hansen the book (which is also a Broadway musical) and the employee who was at the register talked about how she enjoyed the musical soundtrack. All in all, it was a very pleasant experience. She even helped my grandmother sign up for a discount card thing.

They were awesome, the clerk helped me find the book I wanted with just a little info on what I wanted.

Excellent and well known quality bookstore! Not only do they sell books but they have tons of gift items, toys, etc. related to well known books, movies, etc. I can personally spend hours there. So much cool stuff!

Everything you could want!

I only stopped in to pick up my daughter a new book for her trip to california. But when i walked in and saw all the cool stuff they have, like the horror collectibles made the little kid inside of me jump for joy. I will be going back again soon to see what gems i can find.

Great place to get the book you need.. the staff was very friendly and helpful also they have the APEX POPS!

Friendly staff. My dad loves to go there.

I went there and it had my favorite books

Best BAM Ive ever been to

I really want to give this 5 stars but my one caveat is that everytime I go through checkout the cashiers are required to try and pitch the membership to customers. The employees are very nice and professional but I wish management would put less stress on the cashiers to make this pitch with every purchase. Otherwise its a good selection of books at standard new release prices in a nice relaxing environment.

The staff was awesome and very helpful

I distinctly remember going in during some collection drive for a local charity involving giving books to kids in need. Great, can I bring the books I have at the house? No, these kids in need really only want brand new books straight from our store. Neither us or the charity group profit from this though!

I love books! So maybe Im a little biased in this review but here it goes...this place is awesome! Theyve got books, games, accessories, figurines, apparel, and coffee! Plenty of parking, helpful staff, surplus of reading material and a lot of cool fan based items to satisfy the inner nerd in everyone (thats me 24/7). At one time they even had a special for customers who could catch a Pokemon in the store when the Pokemon Go App first came out. How amazing is that! Public restrooms are available so dont fret. I love this place however the only downside, to which I had an awkward experience, is the coffee vendor in the store. The staff can get pretty chatty and all up in your bubble. I just wanted a drink and a snack and to be left alone with my fiance and the one employee that was working just wouldnt stop joking/talking to us before, during, and after taking our order, and then even after taking our seats she still came up to us to talk. Kind of weird. But all in all AWESOME AWESOME AWESOME!!!

The Management and staff are AWESOME!!!

Always find the book I need/want. Great staff.

Great selection of books

All kinds of books to choose from to read. Coffee bar here.clean restaurants. Cashier n clerks very helpful and super nice. I was able to get in buy my gift cards and out the door.

Im one of those people who Love books and this is a place you can go if you want the book now. Great selection and if you need help the front desk is there. I love the fact I am not bothered at every turn. I believe a bookstore should allow customers to browse with little interference but be there when you need them. If you are looking for a specific book, then go online and you can check to see if its in stock to reserve it before you go. I definitely would say if you want a book go here.

Ive been to this location a handful of times. The staff is always friendly and willing to lend a hand. The music is never loud either, so its a great place to grab a book and hide out among the shelves. They have an in-store cafe here as well, but the prices are high for low quality items. I love their selection of gift items. They have all sorts of cute stuffed animals and collectibles. Whatever is popular, they are likely to have some gift.

This store does not abide by federal exemptions for mask. They refuse entry to people with disabilities that are unable to wear mask. Looking through the window you can clearly see people in the store with masks hanging off their face and not covering their face as the mask are intended.The guy at the front was very rude and confirmed they do not abide by federal mandate exemptions. Will not be spending money at this store.

Very friendly staff...Easy to spot the New Releases and Best Sellers... And thankfully, the store was cool on a super hot day... Nice visit....

Great selection but somewhat pricey

We love to browse this store. The staff are helpful but also leave you alone to mill about. Lots of half price sales right now . Great finds!

Great customer service.

So great. they are very helpful. friendly. great customer service will go bk

Came in shortly before closing. Wasnt going to be long, but was not expecting the staff to not only be so polite, but so patient! No sense of trying to hurry me out! Incredible customer service!

Book stores are always a fun place to go but this Books-A-Million makes you feel very special every time you go there! Talk about incredible customer service!!

Its my favorite book store. I can spend hours in that place and not get bored. If Im late getting home from work, the Mrs. can find me there. However Google has put a huge dent into book publishing. But yet I love the place.

Very large book store. Improved customer service. I was helped and requested a book right away. They used a walkie talkie blue tooth to find out if they had it in the store on line. They did not so ordered it for me. I joined for 25.00 and got 10.00 off my order. I included two more books I wanted. I received free shipping and I am waiting on the books to arrive. You must join for 25.00 to get the free shipping. 10.00 coupon for books under 50.00, 20.00 coupon books totaling over 50.00 Its not as fast as Amazon but your not pressured to buy 25.00 or more worth of stuff. It took 6 days including a weekend for the books to come in. I accidently ordered a Spanish version. Im taking it back to see how their return policy works.

Lots of books for all kinds of readers!!

Their Joe Muggs coffee is terrific. Really a nice bookstore with a relaxed, easy atmosphere, help readily available, but not pushy. Until you get to the checkout, that is. I gave 4 stars because the cashiers always shove ads and offers at you when youre trying to pay for your purchase. Its quite annoying. Otherwise, Id give 5 stars.

You are in wonder land. I love to read everything I can get my hands on. After my stroke, cookbooks helped me focus and cooking was the best form of O.T. for me ever along with jewerly making.The husband and I love to travel and get off the beaten paths, maps work for us along with did you see books. I spend plenty of afternoons discovering books for and series for children also, books can be the best gifts ever.

Great variety. Good prices. Very helpful staff. Good place to browse.

Staff is very friendly. The whole place is clean including the restrooms. They have a area to lounge & drink beverages. The book selection is extensive. Whats not to like.

Huge selection of unique items besides just books. Shelves stocked, great prices and staff was very helpful.

I visit this store every couple of weeks. Staff are always helpful and friendly. They have a great selection of books, hence their name. They also carry collectibles, puzzles, legos, calendars, board and card games, and many other trinkets. I usually go for the graphic novels, as they go on sale often. I and ways go to the clearance section in the back to check what has been marked down, and most of the time its good stuff

Staff is friendly and helpful. Coffee is good. Great places for quirky finds, journals, and calendars, too. They also have a good educator discount (always a plus). You can find something for any age or style.

Love BOOKS-A-MILLION. Everyone has a mask on!!

A broad selection of books and some trendy collectibles. Bargains to be had as inventory rotates. There is a cozy cafe too where you can chat with friends or delve into the pages of your new book. If youre an avid reader or are encouraging your little ones to be, their membership card is well worth picking up.

Im not really sure what to even say...bookstores are not what they used to be. Still love that cafe area but there is so much more then just books and it seems like the books are more and more limited and overshadowed by the biggest toy/movie on the market. I want a bookstore to draw me in. To make me read a book I might not typically read or hear about. I want the selection to take me around the world any way and any where I want to go. Options should be limitless. In this sense I was disappointed by sheer commercialism and lackluster disappointments.

They have pretty much everything youd want in a bookstore! Just wish there was a bigger lounge area

I love bookstores in all shapes and forms, and this is no exception. They get the new books on time, they carry my favorite authors, and their sale area holds more than just things no one has ever heard of. Definitely recommend.

Awesome books and customer service

I agree with Steve, their return policy pretty much isnt a good one. They dont price match, but they will order pretty much anything that you want They have a lot of books. I think their employees are great though. Ive always gotten good service and info anytime Ive asked them about something. And the added bonus is, if they dont know it.they say they dont. I do recommend them if you like books over digital media.

Friendly staff and a ton of books. Popped in to get some books while in town for a school. The people were helpful recommending places to eat and stuff to do in the area. It may be the only book store, but they still go out of their way to be helpful.

Prices are high.