Drove 40 mins in the rain to come to a closed store. It says 8pm closing. I’m not sure what the correlation is between google and T-Mobile and the listed hours, but please accommodate to accurate hours. Technology shouldn’t be difficult, right?

My husband and I went into the T-Mobile Warsaw Store. Arthur was the Representative that assisted us. He was very patient and knowledgeable with the devices we purchased. It was time for his shift to end and he stayed until our devices were operational. Two thumbs up Arthur!! Great Service

They have cost me hundreds of dollars and have no accountability for it whatsoever. Every time I call and talk to someone they tell me something different. Theyve cost me multiple overdraft fees for charges I didnt ok. Dont waste your time or money.

After a few more dealings with the workers, while nice, they are very inexperienced and give out wrong info consistently. Push there job off on you by answering we cant do that here.Nice people, clean store, but big minus for not having chairs. Walking and standing hurt, in a store waiting for 40 mins, not cool.

They hooked us up today switching us over from sprint with 2 phones and ordered home internet through them. Andy & AJ were very helpful and professional and we had a good time talking to them. We look forward to working with them again!

Not good they keep sending us text messages about changing out our Sprint sim cards to T Mobile so we go and they ask us where we live and they tell us that the tower where we live is still a Sprint tower and if we exchange the sim cards that our phones wont work what a waste of time

Employees are friendly and try hard to help. I honestly feel bad for them. Go in there to pay your bill and they have to jump through a bunch of hoops and multiple devices just to process a payment. Sprint should pay me for all my time I lose in there because corporate can’t get some software in there that works smoothly. And they have to image your ID to process a payment. Invasion of my privacy, and I don’t care if anyone wants to pay my bill let them!!! I’m switching

Great service 👏 someone needs to bring back the chairs 💺ASAP..

Kaylee helped move a line to a different account. She could have had us call the 800# but instead she walked us through everything. She was very helpful.

Was there twice first time to figure out why the cell phone wasnt working right talk to the tech found, no problem.the second time we were there to change the number and the person that was helping us shes only going to be in the Warsaw store two more weeks and then she goes to fort Wayne she was right on I mean perfect in every way customer service knowledgeable get her a manageable position Sprint that would be my recommendation and thats the first time seeing her and talk in and working with her the tech there is up-to-date on everything straight As Im very impressed and I dont get impressionable.

Nice store very helpful and knowledgeable staff.

The worst I would never ever go here again. The girl sold me a sim card that I cant use.

They have always taken good care of me.

The people were great. Excellent customer service. Which is way more than I can say about Sprints call center and how awful they were to me when I had them from 2007 - to 2013. Now Ive been with them again since 2016... (they were the better of 2 evils)(choose the devil you know I guess). This store had the best Sprint employees Ive ever encountered. Usually the people you meet at a Sprint store suck (just want commission off you). These two angels were super fun and super helpful.... AND got my mom a great deal!!

Everyone at this store was EXTREMELY helpful. Helping me with the phone issues I was having. They ended up helping me save some money on my plan. They are a great bunch of people. Thanks guys for everything !!!

Y visit was very good. Kaylee was.very helpful.

For the life of my I cannot remember her name, but the girl who closed the store by herself on March 3rd, 2015 was one of the most personable people Ive ever met! She helped us transfer our stuff over from our old phones to our new iPhones, and she never once complained that I had upwards of 2,000 photos!! We really appreciated her taking the time to get to know us and converse with us to make sure she was doing all she could to help us out. We spent almost two hours in the Sprint store that night, and it was actually an enjoyable experience!! I can tell she is a hard worker, and and asset to the team there. Thanks so much for all you did for us, I hope next time we come in youre working!

Great service and they actually care about the customers. Josh was really funny and helped us get new phones without being pushy or trying to get a sale. Recommend this store over any other sprint around.

This Sprint store is lead by one of the best in the business. She is a seasoned manager that can provide the best solution for any issue. She has created a team in this location that has the energy to do whatever it takes to get the job done and done right!

Very nice and very helpful. Took care of me and my upgrade quickly and were very knowledgeable. Thank you very much for your help

Nice people. Clean store. Great for accessories but limited on what they can do. Prefer to deal with corporate store.

Stephanie the manager was really smart and helped me get the big GB iphone 6s plus! She also gave me a discount on a case and screen protector. Store is kind of small, but they make up for the space with great customer service and awesome pricing!

Havent went in yet. but Im very satisfied with sprint.

Great service. They were able to transfer more information then I thought they could considering the phone was in bad shape. Happy with their help!

Tisha and her staff are awesome! Thet do a great job of explaining products and services and their customer service is excellent!

The folks at this store are like my own family. Its always a pleasure doing business with them.

Store employees were very helpful and knowledgeable. Prices were cheaper than other local phone carriers. Store and bathroom clean.

The staff at the Warsaw store is always friendly, knowledgeable of the products, helpful if there are questions or any problems to address. Great teamwork! Now they just need a bigger store! :-)

Fast and thorough. Friendly too.

Had great service from Chris. Absolutely hilarious! Will do all my Sprint service there from now on.

This location has a phenomenal Store Manager. Her business cards says her name is Stephanie. Shes very knowledgeable, personable and resourceful. She was able to resolve several complicated issues in a short timeframe as well as make some useful tweeks to my phone. I would highly endorse this location because of her professionalism.

Not a company owned location so limited on what you can achieve there closet from here is elkhart or fort wayne for a company owned store.

EVERY TIME we have gone to this Sprint Store we leave feeling we have accomplished all we needed to and more. TYLER ALWAYS has helped above what we expected. Main reason we have stayed with Sprint is him and others who have helped us at this store!!! Otherwise we would have been long gone!

I had a wonderful experience at this store. The salesman was very helpful and made everything very easy to understand. I would definately reccommend this store to anyone who is shopping for a new phone/plan.

The Store manager Stephanie was very knowledgeable and helpfull. Excelling beyond our expectations of customer service.

The absolute worst experience!!! Mitchell didnt care about helping us at all. He was on his phone the whole time, very short, drinking his energy drink. He should be fired!! We walked out and told them we were going all the way to Dunlap for a better experience and he didnt care. All the reviews said this was the best store so we went there instead of our normal location. A big waist of time and gas!

Thoughtful employees and willing to help you get what you want. Very happy with them.

The employees are extremely helpful! Great pricing, and excellent customer care! 😉

Dont know why they even call this a storeThey cant even sell you a phone. Cant pay your bill there nothing and the ppl just tell you to call sprint. Ill go to the Plymouth Indiana store.

Better service than Verizon. Didnt switch plans yet as i dont see much difference in cost.

Did a wonderful job. Very quick and got what i needed.

Great service and always pleasant professional technicians and sales reps.

Customer service was great at the store. Had issues porting my phone number, the remote customer service reps that we had to call werent very helpful, though.

Uh! Best Sprint store around. Enough said.

Amazing service im originally from indiana now live in atlanta georgia and i still come up to there location for any issues definitely a great team

Was ok

Was great Chris has a great personality.

Great service great phones awesome people

Awesome, outstanding people to work to satisfy your cellular needs.

Mitchell is awesome at the Warsaw In sprint store!

Busy, but helpful and friendly.

Everyone in there is so helpful! Especially the manager!

Amazing store & very helpful!

Love these girls in the store

Very helpful and pleasant people

Over priced service

Love the energy in the store!

Great store and staff!

With the exception of two that work here for sprint, These people are verry rude an disrespectful and treat customers poorly

I bought an iPhone from here. Phone n deals is great but never buy any accessories from here, it’s expensive n bad

Mitchel helped my dad and I a lot with our phone set up!!

Not very helpful on locked phones!!

Quite possibly the worst cell phone establishment on the planet.

Very helpful!

Love this place

Fast service

Horrible coverage

No staff to help

Good service

Not a fan go to boost

Not good.

There rude and disrespectful

Excellent

Good luck

Good deal