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Knox Eyecare
1030 Alabar Ave, Waterloo, IA 50701, United States
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Knox Eyecare
Comments
Sa
Review №1

My daughters and I have been going here for a long time. Love the dr. And staff. I’ve never had a bad experience.

Al
Review №2

Awesome doctor and super sweet office staff. He gets you in and out! I highly recommend this place. They take eyemed insurance. Thank you for your wonderful service!

La
Review №3

Very professional dr and staff, thorough exam, always treated in a friendly manner and timely fashion. Highly recommend!!

Sh
Review №4

OMG super nice folks. Very understanding. Dr. Brad Is very knowledgeable and so is Jeanne. She helped my husband pick out his glasses. I was indecisive but she helped him out immensely. Also, she was super receptive to all my questions. I would recommend them to anyone in IOWA.

Je
Review №5

Last week was my first time at Knox Eyecare and I went based on a referral from a coworker. I’m glad I went because everyone that worked there was friendly and helpful. Every process was explained and I was very comfortable which is important because it had been 5 years since anyone had checked my vision. Even though the office is in an older building you can tell they keep everything very clean and organized. They even explained before I made any purchases what my insurance would and wouldn’t cover and what everything would cost so I could make the best choice for me. I highly recommend Knox Eyecare.

He
Review №6

Dr. Knox is great with my son and I. He offers free glasses adjustments, if I come in with a question or concern, he answers it no matter what, and he is very kind. His staff is very helpful and accommodating as well. Their prices are affordable, and insurance filing is done in a timely fashion. I wouldnt go anywhere else!

Re
Review №7

I love them. Everyone is very friendly and helpful. Dr. Knox is wonderful with my kiddos.

Li
Review №8

I always look forward to coming to Dr. Knox. He and his staff are very knowledgeable, friendly, and extremely helpful. They helped me pick out a stylish pair of glasses for my face shape and answer all of my questions.

J
Review №9

Dr. Knox was very, very thorough and ensured he answered all my questions. Highly recommended!! A++++

Ch
Review №10

If I could put zero starts I would.I’m a college student taking 20 Credit hours at UNI and Hawkeye this semester. I left a class early from hawkeye to make it to my appointment as early as I could. It was a new patient consultation and I even let them know ahead of time I’m paying out of pocket so money isn’t an issue, for I have no “eye insurance” but am able to pay for everything upfront. Anyway, I showed up 8 min late because of traffic, the doctor has “stepped out” and they asked me to reschedule. ABSOLUTELY UNEXCEPTIONABLE. I understand I shouldn’t have been late but I drove 30 min to get there because I was referred by a patient. But when I was asked to I rescue I said no. If he didn’t have the time to wait 10 MINUTES, I would have been a new patient and willing to purchase contacts and two pairs of glasses up front. Not to mention they have a confirmation system that you have to confirm your appointments and I did so. Outrageous.You lost a potentially great customer.Handle it better next time, it’s bad for business and I will never refer you to anyone.

Ma
Review №11

Dr Knox always takes the time to thoroughly test and review results with me. He’s also very affordable!

To
Review №12

Once again it was the best eye experience . The staff and Dr. KNOX ARE THE MOST FRIENDLYEST PEOPLE TO DEAL WITH.

Jo
Review №13

I have had nothing but great experiences with Dr. Knox and his staff. They are always willing to help and go out of their way to make sure I understand my insurance and what benefits I am paying for.

Ro
Review №14

Brad Knox and his staff are very professional and friendly. Brad is very knowledgeable about different options to help improve your vision.

Ke
Review №15

As always great service from great people.

br
Review №16

Was a regular customer for about a decade. Called me out of my name while also refusing to give me my script. Was the first time being late on a payment, while I was out of work, right after a death in the family. RUDE

Information
6 Photos
16 Comments
4.7 Rating
  • Address:1030 Alabar Ave, Waterloo, IA 50701, United States
  • Site:http://knoxeyecare.org/
  • Phone:+1 319-233-5096
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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