Literally have had nothing but the best experience with Hill Nissan. Zach Wilson was my salesmen and he was so nice! Gave me all the information I needed, didn’t complain about my driving when we were test driving the car I bought lol, and was overall just extremely genuine. I got really lucky with him being the guy that walked up to me asking if I needed help! Couldn’t be happier with him and all of his knowledge. And then there’s Norm Leblanc in the finance department. Literally the sweetest soul. He called me today, after already signing the paperwork with me yesterday, saying that he thought I deserved more and got me an even better deal than I could have ever imagined. They both don’t know how much they made my year. I’m beyond happy and Hill Nissan, Zach, and Norm will always have my business. I’ve always been afraid of car dealerships but those two made this the best car buying experience I’ve ever had. Good job, Hill Nissan, for landing the best there is! I hope they know how much I appreciate them.

Love our new Suv! 2021 Nissan Rogue, drives amazing and Jeff car sales man is great, knows his stuff, didn’t pressure us, & made the experience pleasant and didn’t have to spend hours negotiating a fair price/payment… and Rob from finance was quick, to the point, clear and concise. Pretty straightforward & to the point.

Service Rep Patrick is very courteous and professional. Work I originally asked to be done was Oil Change; Tire rotation and Transmission flush service. He called me about some additional work recommended (repair tire that had picked up a nail; change out A/C filter; flush power steering and differential fluids) which I found all to be reasonable considering age of vehicle and appreciated thoroughness of inspection and his advice.

UPDATE:Christian called and apologized for not putting gas into the car before giving it to me and sent me a gift card to Racetrac. I appreciate Hill Nissan for reaching out and making things right. Great customer service!ORIGINAL:We called them about a used car to make sure that it was in good condition since we were making an hour drive out to the dealership and they stated it was in pristine condition. Once we pulled up, they were also pulling the car up and it was ready to be taken on the road for a test drive. Christian was very helpful and efficient, highly recommend him. I like they had the car up and ready to go.We did end up purchasing it after the numbers looked within our budget. They detailed it very nicely but only left us with enough gas to the next gas station so thats the only reason I knocked off a star. Other than that, it was a good experience.

Bernie and JP were so great! They listened to what I wanted and delivered! Very knowledgeable and friendly staff.

Have bought two Nissan Frontiers from Hill Nissan this year for my business. Great experience both times. Easy to do business with. Better to work with than many other dealers I’ve had lesser experiences with. Very honest and transparent. Thanks Bernie and team!

I scheduled my service appointment online which was very easy and received reminder emails and texts as well. I was pleasantly greeted upon my arrival and shown to clean, comfortable waiting area and offered water or coffee while I waited. The work was done quickly and efficiently. I am a repeat customer and this has been my experience every time!

Thank you Hill Nissan! We appreciate the entire team and are very happy with our purchase. Thank you for giving us a call due to our interest a few weeks back on the Nissan Pathfinder. Weve been to many dealerships and truly loved the atmosphere and customer service you carry. Shout out to JP - we highly recommend requesting him should you have interest in purchasing a vehicle. JP took the time to listen to our wants and needs and sell us the vehicle we wanted. He is also very quick to respond to his customers and thorough when reviewing features available to us in the vehicle.

This was my best car buying experience ever! From the time my salesman Daniel Reynolds introduced himself, until the end of the deal, Daniel was nothing but friendly, courteous and professional. He didnt rush me through the car buying process nor promise anything he could not deliver. He told me what he could offer me, and he made it happen and even exceeded my expectations. He was thorough with explaining what the initial paperwork was and assisted walking me through the features of my new vehicle. He made sure I had all of the tools Nissan provides its customers before they leave the lot. Plus the deal was completed & I was driving off the lot in my new 2021 Nissan Rogue SV off of the showroom floor within 4 hours! Im used to spending all day in a car dealership (literally).Robert Alier, the Finance Manager was also amazing. Unlike other car buying experiences Ive had in the past, Robert did not fast talk me. He explained every document I was going to sign and Daniel and Robert both thoroughly explained my options and answered any questions I had. This is my first time buying a Nissan vehicle, but due to the fact that I absolutely love my new 2021 Nissan Rogue SV and I had a favorable car buying experience with Daniel Reynolds & Robert Alier, I will definitely be buying Nissan again and from Hill Nissan!

This dealership has been the best one Ive been to yet! Bernie was the most amazing seller I have experienced. Im not the type to leave a review but for this guy and all the staff I have too. No one pressured me and most of all Bernie really cared about his customer! BEST dealship experience ever.

Bernie was our salesman. From the get go there was no pressure. He explained everything, was honest and upfront. There are 3 dealerships in a row on CGB, glad Hill was our first stop and Bernie asked if he could help us. Will definitely return for service and have spoken very highly to others looking for a vehicle. Thank you!

Zach Wilson made it such a great experience ! From the vehicle I was looking for (he showed it to me) right away and did not pressure me to look at other vehicles because he listened to what I wanted. He did explain all the other options and models quickly. He got me a fair trade, got my new vehicle ready, got the finance work done and had me out the door on my way a loyal customer. He even helped me get my things from the old car into the new car. Be sure to thank Zack.

I will not buy another vehicle from anyone but RICK SILLS. he went above and beyond at every level. He was very informative yet not bias toward the Nissan brand. He as well went made sure my experience was the best it possibly could be. This is the second vehicle purchased from him in the last 3 months. Im sending friends and family even from out of state to deal with him directly.

Really appreciate this dealership, from my salesman, to the service manager and service mechanics! I have purchased 2 cars from them and I will continue to purchase and maintain my vehicles with them. Hill Nissan makes every attempt to build a great relationship with the car owner. I definitely recommend them.

My experience was awesome. The employees were nice, friendly, and welcoming. Also, did an amazing job on making sure that everything on my car was fixed properly, informed me about other things that was wrong with my car as well.

Went there for a recall. Wanted the air conditioner checked for recharge. Was quoted 146 twice …. But when picked up the vehicle the bill changed to $1,456 because they replaced the compressor !!!!! Complaining didn’t help. Talked to the big manager too. Nothing! Would have never agreed to them touching the air conditioner if they said one thousand somewhere in the quote… scammers. Not to mention the rudeness of the service personal taking care of us

Love the fact I didnt have to wait all day just for a oil change and tires rotated. And i love they protected my seat, stearing wheel and floor from getting oil on it. Definitely a plus with that . Thanks guys for caring for my baby I will definitely be back next oil change.

Cory was amazing. Kept me informed

Mr. Jithin Joseph was extremely helpful. He understood my hesitation on getting on the road with possibly a faulty battery and had the battery and alternator thoroughly checked. Ill be in soon for routine maintenance.

Previous appointments have been completed in a timely manner, but this last service left us unhappy, and no one followed up.We scheduled a service online for 10:30 am, allowing for plenty of time to reach our 1 pm appointment. We arrived a few minutes early and the technician got our keys, and we walked into the waiting area, same as any previous service.About an hour later the technician comes in and shows us the list of the suggested services, based on mileage. (Filter, Coolant and transmission flush) By this time it is about 11:30. He says, I will let you discuss, and left.We looked at the time and knew we would need to go soon, and would have to schedule it for a later date. He did not return for 25 minutes. (11:50) We told him We have an appointment at 1, and do not have time for it today. He said okay and left. About 15 minutes later (12:10 pm) he walked past again, and said I just need to get the sign-off on thisTwenty minutes later we STILL did not have a response. (12:30 (appointment is 20 minutes away)) I got up, and saw him entering the drop-off bay. I waited a moment and saw him shuffle the papers (and keys), and ours got placed at the bottom. I asked what was going on.We are still waiting on the filter for the service, was the response. What? The oil filter? No. The air filter. was the response. We told you we didnt have time for that.Oh. Another few minutes later and the papers were done and we paid and left.We ended up almost missing the appointment due to an almost TWO AND A HALF hour oil change. No word of apology was offered, and no communication from the dealership afterwards.Jenkins Nissan and Clermont Nissan have both followed up to make sure the service/interaction went well. Hill leaves a bit to be desired in the communications department.

Never in my life have I ever waited so long for an oil change. My car sat for an hour where I originally left it. I understand the short staffed issue but give people a heads up before they stay and wait with their car. I also told the girl I didn’t want my tires rotated and she told me that because it was a free oil change and that Nissan was lying for it it included it and they HAD to do it. I have a warranty on my tires with someone else and they do it for me. I don’t think it was right that something that is not wanted is forced upon people

It’s been going downhill. Been going there for 6 years now, each service has something wrong. Pushy salesmen without the customer service to justify it. Recently went to get work done via appointment, was told appointments don’t exist on Saturdays. Had email confirmation from the site but oh well. Inevitably I had work done, but they forgot to do my oil change. Probably cause the guy missed it when entering. If only there was an automated way to set up the exact work needed with a scheduled time.

Thank you Bernie and Robin for helping me with getting my Nissan Rouge in for a routine service. Mariana and the service team did a excellent job as always. I appreciate you and your team excellent work not just during the sales but after wards too. This is my third Nissan from Hills and I am grateful to be part of the Hills family. If our are looking for a new or used vehicle see Bernie Pruitt at Hills Nissan on Cypress Garden Blvd in Winter Haven.

Great and fast service the staff are extremely friendly.

I absolutely love my Nissan Kicks. (I just purchased my second one.) My salesman, Bernie, is the best. Bernie has always gone above and beyond to make my buying experience pleasant and stress free.

Ed was amazing. He has a great sense of humor and customer service. The process was shaky at first but only due to our situation and he still was able to get us a phenomenal deal on a brand new car.

My experience was great very friendly sservice. Mr Dorby Etienne is a great sales person. He didnt push me into buying he explained my car features he went over everything. He is great.

All service was finally complete your service manager perfect great job 👍😫Was not to happy work performance.Was not all the time complete ( I was there for battery problem & oil changeHad tire rotation done picked and light on tire pressure ? After setting 4hr Show gabby she fix immediately 👍then went to work after picking up truck} had too work late after I got done with project went to leave for home van was dead battery again had to jump off after 9:00pm😡 next day ready to start my day the truck wont start battery was dead again not happy After just have the service done the day before setting for 5hr I called to talk to service manager about the problem was happy he send someone to pickup the van a repair the problem they replace the battery was bad after saying it was good thanks for manager he got me back to work very happy with his prompt attention really appreciate easy to work with !

I just got a jeep from here yesterday, I originally spoke with Alex through email since I didnt want to make the 2 and a half hour trip for the car I wanted if it wasnt there. He was very helpful. I then worked with Ed when I got to the dealership and he sold me the car. Everyone there was incredibly nice and worked with me on what I needed. I also loved that Ed was not pushy like a typical car sales person and he wanted me to be happy. Highly recommend this dealership, it was absolutely worth the 5 hours of driving!*edited*My reason for dropping a star is because I am disgusted with the way Ed has been inappropriate since. Yesterday I called the dealership to see if there was any chance I left my old car registration but didnt get an answer (no biggie) so I texted Ed to ask if he knew if it might be there. (He had texted a few hours after getting the car and again the following day checking in, Ive never had a dealership text me like that but I thought he was just being genuine.) Ed replies saying they dont have it (completely understandable) then 3 minutes later he calls me and was trying to get me to meet him for dinner. Absolutely inappropriate of him, especially since I had come in with my fiance so he knew I was not single. At first I thought he was just being nice because he knew my fiance was on orders out of state for the marines and that Im new to FL so dont know anybody, until he started getting pushy with me and then literally looking up places for a halfway point. At the end of the awkward phone call he asks how many miles Ive put on my jeep and I said not much - Ive only had it 3 weeks. He says oh I was seeing if you needed maintenance on it and looking for an excuse for you to come here. After getting off the phone he texts me saying he found a sushi place we should go to, so I replied letting him know his behavior was inappropriate, to which he flipped it around and acted as if I took it the wrong way by saying its in the eye of the beholder ...ridiculous.I know its not the dealerships fault, so I dont want to bash them, everyone else there was great, but I just felt I needed to update with my recent experience.

The services rep Gabby was very polite, friendly, calm, and professional. I came early to have my car serviced with my kids. I didn’t think it would be that busy but it was. She very accommodating even with all the lines of cars. She got someone shuttle us home. She called me with info of my tires and brakes. Overall it was great experience. It seems like the whole team had everything under control and everyone was organized.

My experience was that of a scholar Salesman. His expertise and knowledge was beyond measure. The team knew just what I needed as well as what my vision of the car was. I was so satisfied with my purchase at Hills

Tony and his mechanics in the service department and William in customer relations were great. Honest approach! they are clear in time that will take for the repairs to be completed, very respectful with your time and your$$. A+ service!

My car buying experience was quick and painless! Zach was super attentive and answered any questions I had before I signed my contract. I certainly appreciated it.

I’ve purchased at 3 other Nissan store on Orlando area and had by far my best experience at Hill Nissan. Christian in sales took the time to go over every single concern I had about my new vehicle. George in finance also heard my concerns and is a straight shooter which I can appreciate. They found me the best deal and were able to get the numbers where I needed them to be. Awesome guys and a great Nissan location. Highly recommended!!! Thanks!

While. I love Hill Nissan and have bought several vehicles. I had a app. For routine oil change, tire rotation. This was for 9am, alot of people a head of me, was told it would be up to 2 hours for them to start. I drove 45 min. To get there. I just left. Not the way service should be run. If they are so short staffed then dont make the appointments so close

The staff were friendly, and this Nissan location is upholding the reputation that Nissan has created. I cannot say the same for other Nissan dealerships or Nissan Corporate as a whole. I like the dealership, but it’s not enough to keep me in a Nissan, for fear of issues that may happen away from this dealership.

I went to have a sales person help me pair my phone to the Bluetooth on my 2019 Nissan Rogue Sport and it was done in less than a minute but the sales person Jomar Martinez asked if Id be willing to trade my Rogue Sport being that they were in need of used vehicles, he promised to give me a better rate and get me into a 2021crossover like my Rogue, well I tried it to see what he can do and long story short 2 hours later i was driving home in a 2021 Nissan Kicks S, it has better features than the Rogue Sport and more comfort and same amount of space in the back as the Rogue which i needed, I love my new 2021 Nissan Kicks S, sporty and smooth ride.

Took two and a half hours for a battery change!.. ..ridiculous. After any repairs I always like to look under the hood before I leave and noticed the battery was improperly attached and the clamp bolt only finger tight, which I showed the Service Advisor. The battery was sliding front to back easily and I did not want to drive off like so; had the SA fix it. Incompetent work

I called the night before about coming in for tire warranty (screw driver in tire) I was told there was no need to make an appointment and to come in as early as possible. I arrived in the morning first in line before the doors opened. It then took 3 hours for someone to look at my tire, only then to determine that the tire could not be patched and that it would need to be replaced. The tire was not in stock, so I was told it would be 3 o o’clock before the tire would arrive, then that was changed to 5. I wasted so much time and eventually had to take a $30 Uber home. The tire was fixed shortly after 5 that day, but I had no ride so I had to wait until the next day to have someone take me down there. I asked for a loaner, and was told I would need to pay for that myself. I have had very similar experiences at other Nissan dealerships, which is why in the future I likely will not consider Nissan for my vehicles (we have 2) or recommend them to anyone.

Recently purchased a car from here and had some questions about my contract. I reached out and the GM contacted me over the phone to answer any questions I had. This meant a lot as it was weighing heavily on my mind. Thank you for providing exceptional service!!

TERRIBLE LYING DEALER STAY AWAY DONT WASTE YOUR TIME. Called ahead of time about a used car told them i will be driving two hours to get there asked if price was negotiable before i drive that far so i didnt waste my time.. they said it was, and said to come and see it... so After driving two hours and looking at the car the sales man then says price isn’t negotiable. Why lie to get people in the door? The place was empty i was serious about the car and even after being told it was negotiable and driving two hours they wouldnt BUDGE on price. Also was lied to about my credit. They said they would only do a “soft credit check” the salesman said it WOULDNT affect my credit score yet when i got back home after having my time wasted and driving two hours for no reason i see my credit report showed it had a hard inquiry and my score had dropped already. They will lie and give empty promises just to get you in there and make a sale and then turn around and not live up to anything they said. STAY AWAY WASTE OF TIME.

JP and and Andrea were amazing! Looking forward to my future car transactions so I can work with them. A real pleasure :)

Just purchased a beautiful 2015 Nissan Quest with JP at Hill Nissan. I enjoyed the upfront honestly and the realistic expectations. I told them what I could do and they worked with. Great place

I have purchased three new vehicles from Hill Nissan and have never been so disappointed with your company. I contacted you on a Thursday to let you know my vehicle was being towed in and was told someone would contact me before end of day. No one contacted me, so I waited until Friday afternoon to call and still I was told nothing and no one returned my call. On Saturday morning I was told it was being looked at and I would receive a call. I even left a message for the service manager to contact me and I received no return call. I had my boyfriend contact Saturday afternoon around 2:30pm and he was told to come pick it up and nothing was wrong with it. I am still having problems with it and am very unhappy. I have purchased my last three vehicles from your company and have sent many friends to Hill Nissan over the years. I will not refer anyone to Hill Nissan because the service center was so messed up. My boyfriend just had his Nissan truck there and he had the same terrible service that I did.

Upon arrival we met with Jeff. He was very attentive, knowledgeable and helpful. Not only with the purchase but also giving info to us on our new Murano. One of the best experience a we have had with a car purchase! Thank you Jeff! 👍

Staff and sale representative where wonderful definitely I will go back and recommend to everyone I know.

I went to Hill Nissan for an oil change without an appointment (the lady I talked to on the phone said I didnt need one). They said it would be about 1 hr 30 mins before they would be able to get to me. The service person said if I made an appointment I would get right in. I said ok and set up an appointment. I was there a few minutes before the appointment. After 30 mins (the time I thought it would take to perform an oil change) and looked out and my car never moved. I talked to the service person and he said he would get my car in now. So with an appointment it took 1hr and 30 mins till my car was ready. Then the invoice was wrong. So it took more time till I finally left.

I went for a oil change the person who checked me in was outstanding I told I had an appointment and when he check some how there wasnt any and he assu me they will take care of me even during the process he was back and forth giving me up dates he was wonderful he is an amazing person]

Very pleasant and professional experience. Our service advisor Gabriela Rodriguez kept us informed throughout the process. Work was performed in an acceptable amount of time at a reasonable cost. Clean and socially distanced environment.

Always do a good Job never had a problem with hills Nissan

Never got a call from them telling me the work was done, I had to call them to find out my car was done. Then when I got there to pick up my vehicle they tried to charge me even more than the number I approved for the work to be done.Cashier lady was extremely rude, but I told her to get the tech supervisor and told him exactly what I told the cashier and he took care of it.

Completely disappointed and irritated. How can you be two hours behind this early in the morning? Apparently appts mean nothing, I had an 8:30am appt for a routine oil change, waited 15 min in the service line to speak to someone. And an employee is on the phone with another customer telling them itll be about a 20 min wait to get them in. Meanwhile the lady who spoke with me said they are 2 hours behind. I wont recommend this location to anyone. No respect for the customers time.

Best one yet to help me to get in a new Jeep Wrangler 2020 when nobody else would help

The service advisor that helped us was very pleasant and helpful.. The whole team that we encountered was very friendly and accommodating.

Absolutely the best customer service and car buying experience I have ever had!

This dealer is honest and have the customers wishes at heart. I highly recommend Hill Nissan for all of your automotive needs Bought my used car here and will be bringing it back for future service needs. Especially recommend Rick or JP for your next vehical purchase.

I love Nissan vehicles and I only deal with Bernard Pruitt. So as long as Nissan keeps making good cars and Bernie is still employed at Hill, I will be back.

Was a smooth and pleasant experience. Was highly satisfied with the sales department. Since I live 120 miles away, will probably not return to the dealer for normal service work.

My service technician was very friendly and the process went quickly smoothly. Worth the drive to Winter Haven.

New tires. orfer online.great job

One hour wait for oil change and tire rotation. After service started service tech was working on three vehicles at once. my service took about 20 minutes . great job performed by one person, they need more staff.

Excellent service, Gabriela Rodriguez has been awesome, very polite and respectful. Pays attention to detail and always kept me informed.Thanks to her service I’ll be coming here to get my car serviced, strongly recommend!!

I have visited this dealer twice for service and Gabby has helped me both times. Everyone at the dealer is super friendly and helpful but Gabby always goes the extra mile for her clients. She follow ups with you during the service and if you are not there she will call you and follow up with you. She is also friendly and extremely helpful

Honestly I was a little apprehensive at first since I usually get my car serviced at nissan in clermont and get amazing service. However, The service I recieved from my initial service guy to the friendliest smile from Robin Williams changed my mind. I WILL BE RETURNING

I expected a dealership quality vechicle but received a buy here pay here deal. Ive only made two car payments and now my 2013 Rogue has transmission problems. I sent a text to my sales person the same week I bought it to tell him that my car was having the issues that is notorious for this vehicle and they didnt do anything. He said that he would contact the master mechanic five days after I bought the vehicle. Dont buy a used vehicle here because obviously they do not do a full service check.

Worst car lot in Florida Horrible customer service! Dropping Your vehicle off for service at this location is risky as they do not communicate very well and kept my vehicle for over 3 weeks before servicing and even after leaving voice mails you cannot get anyone to return your call and the management is nonexistent. The service department is the worst and they will lie say someone tried to call and leave a voicemail but couldnt is one of the top excuses you will hear when dealing with that location. Worst dealership experience I have ever experienced not do they work and get things done in a timely manner which tells a lot about that location

Very easy to work with. They were very knowledgeable and helpful guiding me in this purchase and working with my schedule

My fiancé and I drove up from Jacksonville to purchase a Nissan Altima. Our salesman Christian was absolutely amazing from beginning to end. Both him and our finance manager, John, were so helpful and were very patient with us the entire time. The service was great and I really couldn’t make up anything negative about this dealership if I tried! Thanks so much guys! Highly highly recommend Hill Nissan to everyone!

Was bad the service division needs better communication amd customer service I bought a brand new vehicle and was treated horrible

Customer Service was a complete disgrace! The lack of communication and the miscommunication was appalling. I will NEVER EVER bring my car back to Hill Nissan not even for a simple oil change.

New female in service in amazing, super friendly and helpful. The only change I think Nissan should make is doing a quick wash on outside of car. I really miss that from Nissan, not sure if this dealership has every dont that. But I know Nissan in Bradenton does, its a nice perk.Other than that will definitely keep coming back to get my service done here.Thank you-April Hewitt

In the past 4 weeks, our family has purchased 3 cars from Dan at Hill Nissan. They truly make magic happen! Dan was able to find the perfect vehicles for us individually and the finance department made it quick and painless to get us in the road. Thank you so much for making our car buying experience so pleasant — three times over!

Accidentally went here to get an oil change thinking it was Honda (completely missed the big Nissan sign lol) I was greeted by Gabby and she was great, Very helpful and attentive. She definitely saved me money and advised me my vehicle had a recall. The next day I went to Honda and let me just say the customer service was definitely not the same. I will definitely be taking my non Nissan vehicles here in the future.

We dont know if the work was performed right the first time. We were told that our 2008 Maxima with less than 73,000 miles needed a timing chain and that the cost would be approximately $4,300. When I indicated that we would just sell it, the sales team called back about trading it on a new Nissan. When we asked how much we could get for our Maxima in trade for another Nissan vehicle, they indicated $500 to $600. We paid the bill and left. We bought the Maxima in 2009 and since then no wrench not owned by Hill Nissan has touch the car (we loved that car). It has been well maintained at Hill Nissan. The following weekend we took the Maxima to the local Dodge dealership and traded it in for an new Jeep Cherokee and got $3,000 for the Maxima as a trade in. I dont know if the performed Hill Nissan performed work was accurate or not. My trust level of Hill is very low at the moment. Your TV Advertising says others wont, but Hill will . That was not my experience.

I brought my vehicle in for servicing.It was done in a timely manner and other concerns were brought to my attention.Thank you!

The wait was 3hours after I was told it would be an hour. When my car was ready the paperwork and keys was just sitting on the advisor desk until I had to get the service manager involved.

This was my first visit here excellent customer service with gabby she was very attentive and came couple of times back to me to give me updates on my car status, while it was having a oil change and tire rotation. I wasnt there waiting for a long time like I usually do in other places. Everything was done in a timely manner. I will see you soon gabby. Thanks for your great service. Happy holidays

As always it was a good overall experience. Always greeted by a friendly salesperson, they listen to your needs and do their best to meet them. My wife and I have bought 3 vehicles their now, and have no complaints at all. I like most of Nissan vehicles, but we really love the Nissan Rogue, the gas mileage is incredible.We had a Nissan Frontier truck, I liked the truck for the most part, but the interior lacked style at all, looked really cheaply made and designed. The seating was acceptable, the ride and handling were great, But the fuel mileage was terrible, it was very thirsty! The V-6 had plenty of torque and power to get up and go, but with gas prices not getting any better, it used alot more than I liked.The salesperson that helped us, ( Jeff ) was great in helping us, I had to have a co-signer and he extremely respectful to this person and us. Thanks Jeff.

Friendly, quick with no pressure and JP even remembered my name when I returned days later to purchase. I was impressed..

I was on a search for a specific used vehicle. Hill Nissan contacted me when they received a car that matched my age and mileage, and budget requirements. I was out of state and they made the transaction quick and seamless. I received the vehicle within a few days of them initially contacting me. The car had arrived on the lot the day before calling me so there was not a lot of photos on the dealership site, but their verbal description matched the vehicle condition perfectly. I’m very happy buying this car sight unseen. I 100 percent trust this dealership!

It was a fairly quick process Bernie Pruitt is a great sales representative I got my last car through him and thats why I went back to him for this car

Service rep Alyssa was super friendly and helpful as well as attentive!

Went great. I dropped it off and I really liked getting the texts telling me what I might need and the option of approving each suggested service via the text link

Gabriela “Gabby” Rodríguez at the service department was awesome! Very attentive and kept me in the loop on my vehicle status without me having to ask. Definitely do see her if you need your car serviced, she provides customer service the way it should be everywhere.

Sold us a bad car (determined by a class action lawsuit) that nearly killed us when the transmission failed, conveniently just past its extended warranty. Management has been completely dismissive and expects us to pay $3000 to fix the issue they have known about for years but never brought to my attention, even though I am at the dealership regularly for maintenance. Their staff literally avoided discussing the issue with me by washing cars or never called me back, and corporate is just as apathetic. I will never own a Nissan again and would not recommend this dealership to anyone.

Service department definitely needs work !!!!!! Waiting hours with a scheduled appointment. Is insane! First time I figured maybe bad day came back for another appointment and was told it would be a couple hours again.

Parts needed to be ordered and it did take awhile, but that isn’t a reflection on the dealership, Gabby my point person did a phenomenal job of follow up and keeping me informed.And looked after me day of my appointment, made sure I had a bottle of water and kept me informed during the repair.

I want to give kudos to Gabriella Rodriguez at Hill Nissan, Winter Haven, Fl she is very delightful to deal with, she is very friendly, polite, courteous, and informative. Always keeps you informed about the work that is being serviced. It was a pleasure meeting her and talking with her.

Daniel Reynolds was fantastic with helping us buy our first car. We explained what we were looking for and our price range and he found us the perfect car. He explained all the features the car came with and informed us of any optional features. As it was our first time buying a car we had a lot of questions and Dan took his time explaining to make sure we fully understood everything. Jason in finance was also wonderful explaining the loan and bank information to us.They made the process so smooth and easy and we will definitely recommend them to anyone purchasing a vehicle and we will come to them in the future.

Took my truck in for oil change and it took then 20 minutes after they brought the truck up to the front to check me out and hand me my keys and when i went to get into my truck i saw a oily arm print on my center console I should it to them and they got it so what clean all this took about 2 1/2 hours and when i got home i had to clean my truck again because i found oily hand prints on hood and doors of my truck so i have thought about it and i am going to cancel what is left of my service contract with them.

Excellent experience! Jeff was very helpful, transparent, and honest. I felt no pressure and enjoyed my experience buying a car here. I bought a beautiful pre-owned car that’s in mint condition for a very reasonable price. I had shopped around many dealerships and encountered aggressive sales people and constant hassling. This place does not do that! They respect the customers and aren’t pushy. They were direct about everything on my purchase. No hidden fees or surprises. I highly recommend them! Ask for Jeff! Thank you for making my car shopping experience a pleasant one!

My sales representative was very knowledgeable and polite. The fastest time I been out of the dealership when buying a car. The process was flawless.

Our salesman Christian Stowers met us at the door and asked if we were there to see someone so he wasnt being pushy like so many are. He showed us the SUV that we were interested in and a couple others. He is so polite and knowledgeable. We have never had such a great experience as we did with him and the price was just right. Every employee in the showroom was very nice. We have already recommended Hill Nissan to friends. Kathy & Clay Montgomery

The people at Hill Nissan are awesome and work hard to get you the best car and deal for you. They sold me my car then my dad his and just this past week got my husband in a brand new truck. I will never buy from another car lot.Thank you Hill Nissan

I went into Nissan after being a loyal customer of theirs to buy a vehicle. I not only purchased a car for myself, but when my daughter was old enough to drive I got her a car and I’ve recommended other family members and they’ve purchased cars under my recommendation. Due to Covid my daughter fell behind on payments so it effected my credit since it is under my name. Well I dealt with Jeffery Kehler and he assured me that they could get me into a car. I found a car but had to wait until the next day to get it to bring my trade into Nissan, well before I could get there they sold the car I had already been approved to purchase right out from under me and then refused to get me into another vehicle that was very close in price without me coming up with a higher amount of money down. After this experience I will never recommend Hill Nissan to anyone nor will I ever purchase another car from them. Buyer beware they have no issues with doing this to me.

THOROUGH EXAMINATION, QUICK SERVICE, GOOD PRICE ON OIL CHANGE AND TIRE ROTATIONS, REALLY RESPECTFUL PEOPLE BUT1. I ASKED THAT SOMEONE LOOK AT THE FUSE BOX FOR A BLOWN FUSE BECAUSE ONE OF THE DASHBOARD PLUG-INS WAS NOT WORKING. RESULT--NO WE WOULD HAVE TO DO A FULL ANALYSIS FOR $129! LAST YEAR I HAD A SIMILAR PROBLEM WITH MY ROGUE AND A NEW FUSE WAS INSTALLED FOR $1.2.THE EXAMINATION RECOMMENDED NUMEROUS SERVICES TO THE TUNE OF ABOUT $1400. I DONT DOUBT THAT THEY NEED TO BE DONE BUT MY CONCERN WAS PUTTING THEM IN ORDER OF PRIORITY AND INCREMENTAL COSTS. YOUR SERVICE REP, DELIGHTFUL AS SHE WAS, DID NOT SEEM CAPABLE OF THAT DISCUSSION. EX. CAN ONLY THE BACK BRAKES BE DONE ALONE RATHER THAN ALL FOUR? WHAT SERVICES COULD REASONABLE BE PUT OFF? ETC.KFC

I was greeted by Gabby when I pulled in. Excellent service provider. She promptly pulled up my information on my car and checked me in. While waiting she offered me coffee or something else to drink. When my car was done she let me know promptly. I had forgot a 5 dollar coupon at home and she was still able to give me the discount. Always awesome service at hill nissan ty.

I might be a bit biased due to being an employee but I have been a customer for much longer than I’ve worked there. From moment one, the staff at Hill Nissan has always had their customer’s interests top priority.

This is one of the best dealerships to work with. Just bought my 4th vehicle from them. Customer service was excellent as always. Sales rep Benard made the entire process easy and was there to answer any questions I had along the way. We had some service done to the front end of my wifes quest and they did A+ quality of work. Will be a life long member to this dealership.

THEY DELETED MY ORIGINAL REVIEW. If I could give a -5 star I would.