π Really some of the nicest knowledgeable people youll know! Id never been in to a Batteries Plus and didnt know they fixed phones. Theyre the absolute best with repairs and knowing about devices and hardware. He was super fast and really courteous. You can make an appointment online but I didnt have to because of the time and they still offered the online rates and discounts. Just lots of integrity and honest; its interesting to experience something like that going somewhere for a first time π
I normally donβt review stores like this. I witnessed two of the nicest employees this morning. Of course they had my battery ready to go. I watched as the interaction happened with other customers. If you want to be treated great, have employees who really know their product and be in and out fast, this is your place. Top of the line customer service
The staff was very friendly and quick to help find an item.
Staff was quick to serve, professional, friendly. Got me back on the road in minutes!
The manager Sean was exceptionally friendly, helpful and knowledgeable with fixing our complicated broken car key. Will totally recommend everyone this place for a key replacement and or battery. Friendly staff excellent customer service π
Excellent service. Very friendly and had me out the door with a new key fob battery in under five minutes. They swap it out for you for a small fee (less than $2 if I recall correctly)
The workers (two men) seemed very uninterested in providing service. No worries - my hard earned spend does not spend for those not worth it.
Happy they were open on Sunday. They quickly got me the batteries I needed off the rack. Fast and friendly service.
They stuck to the estimate and my phone battery replacement was ready when they said it would be. Would definitely go there again.
Overall a great experience. well done!
Cool people.Had exactly what I needed.
Had what I wanted in stock. Bought it in Woodbridge. The counter peoples name was Rihanna & Kevin answered all my questions. And was very helpful in polite. Would definitely recommend this place.
I ordered online, and pickup took about 30 seconds. The associate was friendly and efficient. I would recommend Batteries Plus Bulbs.
Very helpful people there. Will take the Batteries out to make sure it fits in your electronics. Very courteous staff.
Good store. Good location. Good service. So far, they have stocked all of the batteries I am looking for. I went to 7 different stores looking for a battery for my camera. Most only have standard AAA, AA, C, D and 9 volt. Most do not carry any speciality batteries. Batteries Plus has just what I needed. I have been a walk in customer for many different types of batteries, So far I have been satisfied with them
Not only were Aaron and Quincy very accommodating to me as a customer, but Aaron was quick to resolve the issue I was having with my iPhone. Aaron is knowledgeable, quick to resolve the issue, and friendly to work with. Quincy was conversational while still balancing his work responsibilities, while I waited on Aaron to replace my iPhone battery. I would recommend BatteriesPlus to anyone with the same issues I had with my iPhone.
The rep today was very helpful and kind and also recognized I was a return customer and awarded that with a discount on the price of my new battery. Very appreciated by this single mother on a budget!
Helpful staff, good place especially when you dont want to wait for delivery for a battery/bulb. Unfortunately it is not like radio shack with all the different connectors and wires and stuff, so dont waste your time if you need something specific like that. IMO its a market they could expand to since you often need to physically check those items, but yeah for batteries and bulbs same day - this beats the heck out of Walmart.
Though Ive never stepped foot into this place, I have to currently rate it on its website performance, which I give a ZERO. Im looking for a specific battery and every time I request something I get error messages. Not a great way to start a business relationship π€. Im really hoping things change when I get a chance to physically go into the store. If so, Ill definitely change my rating.
I have bought this battery 3 times and it goes dead with in 2 months. The battery doesnt last as long. Its in a speaker. And I dont use it all the time. Not a good product.
What can I say...all the batteries in stock if not theyll get it for you.
Very friendly staff, always have what I need in stock
Service and items in stock in store. But be sure to check prices because some items can be obtained at a big box store or other store for a lower price. But for service, and installing batteries for you and being courteous to a customer, you get 5 Stars!
Excellent customer service, my battery was drained because my lights came on and where on all night, I was so scared and I didnt know what to do. I called the store and I spoke to a representative name paco, he was incredible. Very kind and polite. He listened to my sobbing story and was so professional when he informed me that they would be able to help me with my problem. I wouldnt have went to Batteries Plus if my son had not told me about it but after I received the outstanding outstanding service from that young man, I will definitely be going back there from now on.
Ordered car battery online and the local store responded that it was available for pickup in under 5 minutes from placing the order. Upon arrival at store, staff was very friendly and assisted me in completing my order and getting me on my way.
At Batteries + the shopping experience is always trouble free. The staff is always ready to help and identify the correct replacement battery.
My experience was very pleasant and easy, the salesman even changed my battery for me, I will be returning for future service
The young man that assisted me on July 27, 2019 was engaging, efficient and very helpful. I managed a group of 17 people for 10 plus years and would have loved to have had this type of individual on my staff. Bravo to him and you for employing people with such strong initiative .Batteries Plus Bulbs is now my go to company for services you provide.
Friendly, helpful staff. Good selection of batteries.
Great place, I placed order online around 9:30 AM for a new phone battery, was available for pickup by 10:15. Once I got there they were very helpful. I would recommend this store.
We have never had a bad experience with these guys. Always seems to be willing to help.
Helpful and knowledgeable staff.
Easy online shopping, great price & excellent customer service.
While Batteries and Bulbs has an impressive inventory of items, they tend to be a little overpriced. If youre looking for something obscure, Id recommend them. If youre looking for something thats common, in my experience youre better off going to a regular store.
Good Customer Service, l just have ask one question. My new battery should last more than one hour unplugged from an electrical Outlet, shouldnt it?
It was very easy to find what I needed for this purchase. The staff at the location were quick and friendly and gave advice for what I should do after picking up my order.
I ordered online and picked up my Note Four Cell battery the next day. It was probably ready that day but I could not find the confirmation email. When I arrived they greeted me immediately. I was out the door in minutes. I did not give five stars yet because the battery is acting funky but I will see if I have too many apps in the background running. According to the sign they are moving near Minnieville. Hope it is more accessible.
Always a good experience. 10% discount if you place the order and pay, with in-store pickup. No cost for shipping, either. Great selection of items and fun to browse the gadgets in the store as well. I was particularly pleased with the purchase of a battery for my light truck, with credit upon return of the deleted core.
Always a great experience here. A few months back I needed a new phone battery and they shipped it out and back in a timely manner and it was cheaper than the price estimate they gave me! Today I needed a new car battery. They had one for cheaper than all the car places in town and I was able to order online and receive 10% off. They called me when the battery was ready and installed it quickly and correctly for free. Very nice staff. I am sad they will be moving as my house is right across the street but I will still make the drive to Minnieville. Thank you Batteries Plus Bulbs!!
My GS 350 battery was dead this morning. I was going to jump it but since my carβs battery was 5 years old I decided to replace it. Getting it from the dealer was out of the question. After looking up prices I settled on Batteries Plus. I got a good battery, good price and with more cranking amps and cold cranking amps then my original battery. While I was there I also bought a battery for my garage door opener.I received stellar service promptly. This wasnβt the first time Iβve visited this Batteries Plus but it was a very pleasant experience. I highly recommend this establishment!
No comment at this time
Aaron was rude and very disrespectful. He was not helpful and told me not to come back.
Is a contractor this is the first place I go to find weird batteries they have them in stock
Staff was extremely helpful and made sure I was taken care of.
Super quick and friendly service!
They had in stocks what I needed
Ordered a battery online.Got an email 20 minutes later saying it was ready.They installed it right away.Excellent!!Fast and easy.
The new location is much better. Last time I was there, they didnt carry the bulb I needed, but I can usually find what I need here.
Very friendly fast. Quick order fulfillment.
Very nice sales clerk who helped me! very down to earth and knowledgeable!!!
Convenient, Prompt, courteous, good value!
Item in stock, price, locality, friendly service, promptness of order.
This store is so great. Love that atmosphere. Tons of dweebs. Honestly, whoever that employee Kevin is is one hell of a guy. You need more people like him in your store.
I am very pleased! I have been to the store numerous times before, and was always treated with not so great customer service, but the past two times have been remarkable. We lost power during the wind storms, and Allie knew exactly what we needed. I have not received such great customer service in this area in a long time. She was so patient and knowledgeable with me about the different products. I needed to go back a few days later for household batteries, and luckily for me, she was working. Allie, if youβre reading this, you are awesome and I look forward to seeing you again!
This place is terrific. We ordered a new car battery online saving money, then they installed at the store. Fantastic and quick too!
Staff not knowledgeable. Didnt gave what I needed.
Batteries + is my go-to store for special purpose and custom batteries. I rely on them for replacement batteries for my numerous battery-backup systems (UPS) as well as custom ni-cad battery packs for electrical tools.
Terrific customer service! Great price with coupon; replacement of iPhone 6 battery.
Got my car battery checked and changed within 15 mins. Fast, professional, customer service. Less expensive than other batteries in the area.
Great customer service. I had my phone screen fixed here and it came loose a few days later. I took it back and they replaced the screen again for me while I waited. Looks great now.
Good selection, good quality, good pricing, friendly service......
Customer service was fast and extremely helpful.
Good advice and good service.
Came in for a car battery change for my car. The gentlemen up front helped me out well and it was quick and easy.
Very helpful staff
Very friendly and knowledgeable staff. Thank you Mort.
Yes I always have a Great Experience at Batterys Plus they know Batterys !!
Love this place for my watches and key fobs. Large and small batteries too.
I purchased an adapter for my laptop; the price on the wall stated 49.99 but to the person who waited on me charged 59.99. When I told the diff in the price he told me the system changed it. I was in a hurry and really needed the adapter. I acquiesced and purchased it. I looked up the price the adapter and online was 49.99. I will return it tomorrow unopened. I will never return to that location again.
Very courteous and quick service. Check online for discounts before you buy in store.
You need a battery? They have it. Incredible selection.
I will say if you find yourself needing a weird ocult battery for your baby monitor, go here. For some reason as if diapers, wipes, and the other myriads of things you need for the little ones isnt enough - the fine people making monitors just can not engineer a device using normal rechargeable batteries.But with awesome service and know how it took the representatives at BPB to find and actually make me a battery. Yes! They had to solder me up replacement, but they did so super quick. Folks overall were super nice and knowledgable. I will be back.
Found the special battery I needed in under a minute ar a good price. LAST DAY AT THIS LOCATION! Opens Monday at new location on Minnieville Dr. near Papa Johns Pizza.
Fast service great batteries.
On the door it says close at 8 pm online it says close at 8pm. I almost got a ticket speeding just to make it here before they close, got here 10 min before 8 pm just to find them closed this is a joke.
Best place to buy batteries.,. Have many
Great store. Lots of battery options. Helpful staff. Had exactly what I needed for replacement in UPS.
I recently had to purchase a battery for my key fob for my 2010 Acura ZDX. After the dealership told me it would be $8.00 to replace and install I called Battery Plus on Jefferson Davis Highway in Woodbridge, VA and talked with Ivy who told me Battery Plus would charge $3.18 to replace and install the battery. Upon arrival I met Sarah (the manager) who quickly replaced and installed the battery. I found both Sarah & Ivy to be more than knowledgeable regarding the myriad of batteries and bulbs available to the consumer. At a time when so much of the marketplace is automated and self-serve, it was refreshing to deal with (2) knowledgeable, competent and friendly women in the market-place.Good hire on Sarah & Ivy Battery Plus Corporate!
I was told my car was experiencing issues, my mechanic claimed it was some bizarre problem that would cost me over 1k in repairs. Something told me to stop by BPB, they check my car battery which was extremely worn out and old. i received phenomenal service and purchase a new battery for a reasonable price. Austin did a great job in diagnosing and replacing my battery in less than 30 minutes. would highly recommend BPB to anyone experiencing battery issues with their vehicles, lights or anything as minuscule as a watch.Austin and the BPB staff in the Woodbridge location are really good at what they do!!
I made an appointment days in advance for a Sunday afternoon. I get there and the technician is rude and they dont have my screen. She told me it would be in the next day. Or I could go to their Fredericksburg store. Awful experience. I found another chain that fixed my phone in 30 minutes just a few miles away.
These guys have everything. The one in Springfield even has an Electronics Tech who fixes radio receivers. Lightning blew out my HD Stereo AM/FM no-one would fix it, BPB did!
Good pricing, quick service.
Fast and easy at a great price! Iβll be back!
The best customer services. Very friendly and helpful.
Over price
The people are very helpful
I walk in the store and my Battery was ready, l order it online.
Way over priced tried to get 2 battery packs rebuilt interstate gave me a quote of $25- a battery figured I would give battrry plus a try all they wanted was to sell me a new one claimed its the same price as rebuilt $50 twice the price I guess interstate has my business for sure
Helpful and lots of options.
Helpful employees, they knew what they were talking about.
They had a lot of batteries, phones, watches, and they will fix it for you and help you, is like a electrical store. I took my watches to there, which I couldnt open it by myself for batteries and was done perfectly.
Had exactly what I needed.
Im giving them 4 stars though I was not completely satisfied
Every thing you need
Terrible batteries and service - Argue after recharging old batteries for new !
All things battery, friendly staff, want to earn your business, visit them.