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Public Storage
14525 NE North Woodinville Way, Woodinville, WA 98072, United States
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Public Storage
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An
Review №1

Anji is the BEST site manager and she is the reason I would use Public Storage again. She is always friendly and helpful. When I locked my keys and phone in the car, she helped me get assistance! Thanks Anji!

Da
Review №2

I love renting at this facility! Anji the property manager really knows her stuff. I came by to get a TV box and we started talking about storage. The next thing I know, I have a shiny new unit for my in-laws to store their stuff while we renovate. I highly recommend you storing here!

Fi
Review №3

I think I am a crow because I love shiny things. As a result, I needed a place to hide them from my family. The site manager, Anji has always been great to me. She set me up with a storage locker, a very shiny lock! Plus some not so shiny goodies like moisture absorbent so my stuff doesnt get ruins. So thoughtful! Thank you Anji for your helpfulness and time, it hasnt gone unnoticed. - Ed

Re
Review №4

They were very helpful. Very quick. We were able to quickly and easily downsize to a unit that better fit our needs and budget. Anji and Patrick walked us through the whole process, showed us how the new lock worked, explained prices, etc.

Sp
Review №5

I am so glad that I have a storage unit here—this location is so secure and the staff is helpful and friendly. Anji is great! Highly recommend.

Su
Review №6

I was so pleased with Angie’s personal interest and friendliness. I needed assistance and she went all out to assist me. My problem solved. Thanks to her. I highly recommend Public Storage.

Sa
Review №7

Anji that manages this location is a real gem. I called to inquire about car storage and she was super helpful over the phone, I drove down within the hour and she got us set up right away. Highly recommended this location because of how fantastic she is!

Pe
Review №8

Anji at the Woodinville store was amazing! I love it when someone is so good at their job that you just feel like youre chatting to a friend.

Bo
Review №9

Super friendly, fast and thorough. She was also training a new person….all good.

Ja
Review №10

Anji is great. She makes renting easy. She is polite and easy going and ask all the right question to help you get the correct unit size for your needs.

Gr
Review №11

I stopped in at 4:32 . I didnt want to be that customer so I asked if there was an appointment available for tomorrow. Anji asked what I was needing to store and before you know it I have my storage unit. She was so kind and accommodating, and I was he before 5! . I have always used public storage and she will be another reason why I choose them in the future.Thank you!

Da
Review №12

Anji was a huge help during my rental. Highly recommend.

Ra
Review №13

Anji is the difference between this and any other facility. She always smiles and asks how were doing. The re model is looking nice also.

Ve
Review №14

We got there earlier than we said wed be, but the property mgr, Anji was awesome and got us in right away. Easy and fast. Great service and smiles.

La
Review №15

Everytime I come here, the property manager, Anji, always stops and says hi. She always want to know if everything is fine and how were doing.

Al
Review №16

Super easy to rent and close the account when needed. Pricing was upfront, no hidden fees. And when we forgot our gate code, Anji was SO helpful!

Mi
Review №17

Can you say Anji? Anji is short for Awesome. My parking spot was challenging to get my trailer into. I talked to Anji at the front desk and she offer to move me to a spot that gave me enough room to park my trailer with ease. She made my day. Thank you Anji.

Sh
Review №18

Reserved a unit and decide to go into the office to finish the process. I guess a lot of folks do everything online these days. Anji was super helpful and even showed me around the lot, including a good route for bringing around large trucks or trailers. Great customer service and a delight to talk with 😊 The unit is clean and had no signs of water leaking in, even on an actively rainy day.

Ge
Review №19

*tap tap* Is this thing on? My name is Gem and I have to say that this is a top notch facility here. The Manager Anji, and her team have been a godsend! They set me up with a huge unit for me to store my belongings. They already had the right size locks too! I brought a combo lock and I was shown how easily they can be broken into and who wants that? I love that they take care of you, like you are family.

Wa
Review №20

Often there are no clerks on the premises if you should need them...which is not so bad if they would answer the phone call. The calls only go to a central office and it takes forever to answer..if they do. I mean why bother with business hours??I also suspect they change rates unilaterally..how much choice do you have once you already stored your items??

Ja
Review №21

Anji is wonderful. She got us moved in with ease. Wonderful customer service!

Ma
Review №22

Awesome service. Talk to Anji. Shes the best.

Da
Review №23

The on site property manager, Anji is easy to work with. I have been rent from here for the past few months after my house caught on fire. I was able to salvage a few things that I hold dear. Anji was very compassionate and professional about my situation. Recently her office has been closed Monday, Tuesday and in the mornings on Wednesday. I am an old fashioned kinda person and like to pay my rent in person. I am not happy that I cant just go in on my one day off (Monday) to pay my rent. I am sure I am not the only one who is frustrated by these changes. I was told by another gal at the storage place that its because they are short staffed. During this pandemic and so many people being out of work, you cant tell me you dont have any employable prospects. Get on it Public Storage!! If I was a shareholder, I would be furious that my stocks could be doing better but arent because of the limited employees throughout the company. Shame on you!!!

CF
Review №24

This a well managed and well maintained self storage place. The manager, Anji, demonstrates her commitment to customer service by how she treats people. She is thoughtful and friendly.

Br
Review №25

Needed a small storage for 3 months, checked online and signed up thru the website, met with Anji and effortlessly setup my account and received access to the property. Once I was done needing the storage cancelling my membership was just as easy. Anji made this process simple and stress free. Thanks.

Pa
Review №26

Got the rental online but when I got there I had problems with the door. The property mgr, Anji, was coming by and introduced herself and showed me how to use the barrel locks. She was off work and had just come back from the grocery store and stopped to help. Off the clock! Thats service!

St
Review №27

So after a long business trip I got home and found out that I needed to move out asap. All my items had to go to storage so off I went to Public Storage. Its as if they were expecting me. The agent told me that shed just moved here from Texas and she was amazing. Very personable, very professional and she seemed to love her job. One month later after I found a new apartment and finally gotten on with my life, I had to go back to get my stuff out and the other agent there was just as personable, friendly and professional. I do not use Public Storage much but if or when I do need them, Ill be back! Thanks gals!

Lo
Review №28

THE Lady that helped me was so very good and very nice,she walked me throw everything..Patti i hope everyone feels like i do about the way you took the time for me.thank you very much....i wish other places were the same....

Ma
Review №29

From moving in, to leaving, Anji has been helpful and courteous, going above and beyond to make our stay here a pleasure. She even helped roundup wayward puppies with a smile.

Ke
Review №30

The best most helpful manager around!

Al
Review №31

Anji was awesome!!! She was So helpful & explained everything in detail all my expectations were met & exceeded!!Thank you so much Anji

Ke
Review №32

Wow want a great team with Anjie managing the helm. Had a great experience for the short time I needed storage. They regularly drive around the property and inspect that things are secure. My unit was clean and in a great location. Easy to get in and out. I had to deal with shorter COVID-19 hours but it was still convenient, plus they opened up the hours toward the end of my temporary stay. Would highly recommend.

Mo
Review №33

Anji is very helpful, answering questions about how to pack boxes, a d whats needed to move. Shes always a dear.

Jo
Review №34

Yes, Its exactly what the name means.

Br
Review №35

Nice facility, a little older but very clean. The people made the difference. Anji is very polite, very accommodating to any requests, and watches the place like a mother hen. You can tell she likes what shes doing and cares about her tenants.

Za
Review №36

Anji is extremely nice and very personable! Made my day. The prices seem competitive with whats in the area. Be aware that there are a few small move-in fees on top of the prices advertised online, but not exorbitant. Property feels well-maintained and secure.

Ju
Review №37

Angie is a fantastic employee. Very helpful knowledgeable and patient with me as I wasn’t sure what supplies I needed to purchase for an upcoming move. I would recommend this business and Angie in the office very highly.

Di
Review №38

Anji is wonderful. She answers every question with a smile.

Co
Review №39

This is a very clean and organized storage facility, fair price and good discount/specials. Anji & Marina were very helpful and had great communication whenever we had questions. Best storage in Woodinville!

ch
Review №40

So all I have to say is your manager anji is amazing, and I give her 5 stars BUT ur new hours are ridiculous! She goes above and beyond for me as a retail contract yet the days and hours she would normally be able help me out she no longer is available due to your new scheduling.... Just saying.

Ma
Review №41

Absolutely wonderful. My partner got a unit on line and when we got there we had a problem locking the door. The property manager, Anji, saw us looking befuddled and asked if she could help. Lucj split, she showed us what we needed to do. She said to call or stop by the office if we ever needed any help. Sure enough, we had to call her to help us get the gate open so we could leave. So kind and helpful.

N
Review №42

Betty is awesome! She spent the time needed explaining the different options available, showed us the different units, pricing, insurance, etc. We really appreciated her time and knowledge. She is the best! We also had questions regarding another issue for the District Manager, Jason who was so professional and got right back to me, answered all questions. Public Storage is awesome! Dont go anywhere else! Julie

Al
Review №43

Great manager! Anji was able to answer all the questions I had about moving my stuff into storage. She helped me get all the supplies I would need, and she even helped me get my boxes out to the car.

Ja
Review №44

Anji was amazing! This place was quick and efficient with checking and checking out! Thank you for making this process easy Anji!

Co
Review №45

Ive been a customer at this Woodinville location for 7 1/2 years. I live all the way across the country in NY state, but my Mom lived in Seattle and unfortunately passed away. She left me some things from her home. They are all very precious to me, and irreplaceable since they are personal. The folks at Public Storage/Woodinville were wonderful from day one. If you need some place to store anything, call Allison and you will be very happy to work with her. It was/is very emotional to store these items and trust them to someone else. I dont feel at all like this is some anonymous storage facility, I feel like my things are in good hands, with good people. Im grateful for Allison, who is ALWAYS pleasant to deal with, VERY knowledgeable and very kind. It feels really good, more than good, to deal with her and to know that as long as I need to store these things, I have such good people to deal with. Thank you Allison, very much. And thanks to the Woodinville Public Storage.

He
Review №46

DO NOT RENT HERE. We started renting a unit here 1 year ago for our business. They raised the rent from $304 to $387 four months later. Now 8 months later they are raising the rent to $448. That is a 50% increase. Ridiculous. We will be moving out ASAP. Absolute price gouging. They offer a low price to move in and then they have you in a vice to move out. Dirty business.

Ke
Review №47

I needed to grab some extra blankets from my storage room today. When I got to the facility, I saw Anji outside shoveling the snow down to the cement so that her customers like me, wouldnt be sliding all over the place. She also threw down some salt or maybe it was sand, to make the ice melt down faster. I rented at one other storage business like this one but different brand and they didnt shovel or salt. I am happy to have an amazing Property Manager like Anji making sure we, the customers are safe!

Dy
Review №48

The process is simple, easy and fast. The property mgr, Anji is awesome and friendly. She really knows her stuff and got us a good price. I will definitely recommend this place to evertone.

Co
Review №49

This is only the second time I have had experience with a storage facility, but this was a very good experience. Upon walking in, I was greeted with a very professional and warm welcome. We spoke for a few minutes about what would be going into storage and for the amount of time needed. From that, we were able to pick the right unit for my needs. Upon showing me the unit, we went into more details about proper moving and storage of my belongings. Everything was very well presented and well explained. I would suggest this facility to anyone who needs a little extra space for the things they love.

Ma
Review №50

We had a great move in experience. Anji and Alias were thorough and friendly. Anji explained all the details about the unit and took the time to make sure we were getting what we needed. Thanks!

Iz
Review №51

Clean and well priced. Anji is charming, go see her.

Da
Review №52

Friendly and efficient. What a great neighbor. Anji was amazing, and super professional. Her expertise helped me immensely.

Ra
Review №53

I am so pleased with the people here at the Eagle Storage in Woodinville Wa. JUDY IS AN AMAZING LADY! she was very helpful and caring lady. When I decided to go with the company because I had only had rented one other time in my life I was leery because I didnt have a good experience before.. she was understanding and didnt push me. I have been there now going into 3 months and there is no pressures.Thank you Judy and staff. My stuff does like it there

Ma
Review №54

Is this place closing?I came by today to get some boxes and the place was closed. Its now going to be opened on a part time basis. Im going to find another storage place.

Ki
Review №55

Excellent Customer Service! Allie is the BEST! Always helpful and accommodating and goes out of her way to make sure that you are happy and satisfied! Ive been a customer for many years and Allie was gone for awhile. Now shes back and Im very glad! Thanks for all you do, Allie!

Ro
Review №56

Betty was very nice and extremely helpful! Highly recommend this location! It is easily accessible and love the location.

St
Review №57

Anji is absolutely amazing. I literally cannot put into words how lucky they are to have her as an employee. Every single interaction I have had with her has been amazing, she has bent over backwards to help me, going far and beyond any expectations I possibly could have had. I know this sounds like cliche brown-nosing, but Im not even doing her justice. It is so refreshing to know that there are still people out there in customer service positions like her.

Ki
Review №58

Anji at the Woodinville WA location was absolutely FABULOUS to work with. She gave us excellent recommendations regarding materials for our move and finding the size of unit that would serve us best. The facility was clean and the unit is great. And your prices were better than any of the nearby competitors. Extremely satisfied!

Ma
Review №59

Straight forward service.The area is close and accessible.The price is decent compared with others.The room we rent is in good condition.Customer service is great. They know how to take care of their customers.I would recommend Public Storage any day.SincerelyYour Satisfied Customer

Ma
Review №60

I came in with a friend to get a unit. From 1st to last Anji was fantastic. She was able to match a unit to our price range and give us packing advice as well.

Br
Review №61

I wanted to tell you all about this young lady at public storage that helped me sooo much it was unbelievable. Her name is Angi, she went above and beyond to help me figure out what I was going to to. So much information and was just a Pleasant person. You never felt like you were a idiot, and she never rushed you. I definitely recommend calling her if you have any questions or going to the store to talk to her. Such a helpful person thank you very much Angi

To
Review №62

I have had a wonderful experience at public storage with Allie. She was incredibly knowledgeable about my storage needs and helped me to protect the belongings I am storing. She was very personable and easy to talk to also. The location is large and laid out with lots of drive in spots which I find very convenient. I am happy with my storage choice and Ill come back to Allie again!

ru
Review №63

Our family has had storage units rented throughout the years from this public storage, they are always very helpful & routinely tour around the property. PS Employee Alicia was especially helpful in providing us with specific paperwork and explaining what was required after a family member became ill. Would definitely recommend this public storage. Thank you Alicia for your help!

Ca
Review №64

Natalie was awesome. Quick, transparent, and friendly - what more can you ask for?From a price perspective, public storage came in cheaper than just about everyone else for the small-medium unit range.

Ll
Review №65

Always a pleasant experience at this location. The office people have been very friendly. Jason the district manager is a real plus when called upon!

Gb
Review №66

Great Facility. Easy sign up Process. Deborah was awesome to work with!

Na
Review №67

Needed to find some storage quickly. We filled out an application the night before and Anji called us the next morning to get us all set up. Anji made it super easy when we came in. We saw the unit and signed paperwork, we were out the door in 10 minutes. Highly recommend!

Da
Review №68

Angie worked day in and day out to protect the Woodinville Public Storage while the gate was being repaired. I never witnessed her stressing out rather, Angies professionalism, Hard working ethic and sensitivity shined bright. I will recommend the Woodinville location to anyone who asks me. I would like to mention that a person named Jason, apparently from upper management has proven to me that the Public Storage Corp. Cares about every facet of customer service. Thanks again Angie and thank you to Jason! The man who is behind the sometimes frustrating phone system.😎

Lu
Review №69

I forgot my gate code and went to the office. Anji at the desk smiled and said no problem. Asked for my ID and gave me a new card. She was really nice about it.

An
Review №70

So disappointed in this storage business. They’re increasing my storage rate by 33%.....They got me in there with a low price, that they told me wouldn’t change as long as I wasn’t ever past due on paying for it (which the office person denied that piece of information) ...I’ve been there about 5 months, never paid late.I’m on a fixed income, a disabled senior, & dont recommend this place.I will also be trying to find my original contract.** If you’re promised a rate, be sure you keep track of your contract & that the rate is on it **

Ly
Review №71

I went in to make a payment and the manager on duty, Anji, remembered me by name! I dont know how she does it but she gives the best customer service Ive ever had.

Tr
Review №72

I made a reservation last week with Allie she was very pleasant and helpful. At the last minute my plans changed and Allie was again understanding and kind when I called to cancel. She wished me luck with my new plans and if I need storage in the future Ill be sure to call this place up. 5 star customer service.

Ev
Review №73

Renting the unit, getting boxes, paying the bill, I dont think Anji and company have ever been less than friendly and professional. Always a smile and an offer of help.

Mi
Review №74

Very clean and very helpful staff. Nathan is great and knows how to connect with his customers and is willing to go the extra mile for them. Allie is a hard worker and a problem solver. Overall great team at this Woodinville location! The company is lucky to have them.

ro
Review №75

Once again Anji came through for me. I needed an odd size box and she showed me how to rack two together into one that will work. Plus she gave me tips on how to pack it so it gets to where its going safely.

St
Review №76

I have been a customer at this location since July 2009. This is a very well kept facility and the office staff has always been very knowledgeable and helpful. Recently, Sarah has taken over as the new office Manager. Sarah has been just a great person to work with. She knows the business and is able to answer the tough questions and navigate to good solutions which I really appreciate. This is top-notch customer service! Thanks Sarah for all of your help.

To
Review №77

I was extremely impressed by my recent experience at the Woodinville Public Storage location. Allie went above and beyond to provide a quality and economical storage solution. Sarah and Brian have also been really helpful whenever Ive stopped in. The location was perfect, and with drive-up units loading and unloading is quick and easy. The site is clean too - even their restroom! Great job!

Ja
Review №78

This location is in the middle of an industrial area. Kind of hard to find, but its definitely a diamond in the ruff! The manager here takes great care of the property and it shows! When I am ready to rent, I will be heading here!

Da
Review №79

The place is great, the staff is amazing and was able to help me out within a day of me needing help! Deb, Betty and Angi were amazing to work with!

An
Review №80

Anji was awesome! She was incredibly helpful, nice and funny! The price is definitely the best in town, and a great location! I highly recommend stopping here, excellent customer service and great units!

Ch
Review №81

We have been using this Public Storage facility in Woodinville for about 4 months now and we have had a very positive experience. We started by getting a smaller unit that Anji, the facility operator, gladly gave me a tour of before signing anything. Anji was very helpful, kind as well as funny! About a month later we realized we needed a larger unit and she made the whole process very quick and easy to get one. The units are clean and well maintained. Definitely would recommend this storage facility to anyone looking for one!

Ga
Review №82

I am new to public storage and was reluctant to store mine and my girlfriend stuff in a place not on my property. I am really glad I chose public storage because it seems like they are a very reliable storage facility. When I spoke to Sarah she was awesome at breaking down the process of storing my stuff. She kept my mind at ease so I wouldnt have to worry about anything. Go see Sarah! She is super charming and helpful!

Ok
Review №83

Great place, family run business. They take extra precautions to keep everything clean.

Me
Review №84

Anji was awesome! Great customer service and she made it such an easy process to get the right storage unit for me. Thanks again!

W.
Review №85

Wesley (Wes) was very good. I was in and out in 5 days. Just kidding. 30 mins tops. Paperwork took most of the time. He just started working and did a great job. Very impressive. Thank you Wes.

Ro
Review №86

The supervisor or desk attentive (female) was extremely rude, short with every answer to my questions, and it seemed that she hated her job so she was going to give anyone and everyone the same negative attitude and hardly no Information....on top of it all she was extremely rude to my girlfriend and told her to wait outside, what the hell!!! I sent my girlfriend in there to wait for me in the storage area where I rented. My girlfriend was crying to me that the storage attendant woman had asked her if she had unit she rented here and she said no Im to meet my boyfriend at his unit. And she told my girlfriend that she had to wait outside the gate for me.....that is crappy business edicate....they need to hire some one with a more positive attitude and helpful demeanor....they need to hire a lady who likes her job and likes serving others....

C
Review №87

Anji is amazing! Service, professionalism, and just an over all joy to work with!

Ca
Review №88

Angie was fabulous. Showed me just what I wanted and made moving my stuff in a snap. Thank you for all of your hard work ❤.

Do
Review №89

Update II: Update II - Well I was contacted personally by the District Manger today, and as it usually turns out there is more to the story going on in the background. I think they are doing the best they can and it was great to get the updates. We both agreed that the onsite staff is some of the finest, and their focus is on maintaining a clean and well upgraded facility. I appreciated the conversation. And Im excited for the improvements coming soon.

Pa
Review №90

I have been a Public Storage customer for many years at this location and have always found the facility and service to be good. Today, however, I needed some assistance and was helped by a lady named Lori. She is the one who get you 5 stars today. She was personable and highly efficient. I commented that Id not received a bill on my e-mail. She checked the computer and noted I was not fully entered. She promptly initiated the change orders to rectify the problem...and she did all of this efficiently all the while making me feel like a valued customer. You are fortunate to have her working for you. Regards, Paul Chrysler

Ca
Review №91

Angie is the best ever. Shes kind funny and understanding and upjeept the place nicely.

Ab
Review №92

Great customer service! Anji was really kind and she got everything set up for us quickly to our convenience. Anji was very outgoing and kind, we really appreciated her :)

ak
Review №93

Anji was a big help when I came to rent my storage unit. It was a very nice experience and we had a couple laughs. Glad to be renting from Public Storage again

St
Review №94

Alias was very professional and provided an easy, conscientious, and smooth process for our storage

Si
Review №95

I needed another unit in a pinch and Natalie was happy to help! Thank you for making getting another unit, super easy! Highly Recommended!

Gl
Review №96

This PS facility was excellent in their dependability and communication. Anji was superb in her knowledge and the operational function of this facility. I would highly recommend this facility to others.

Ca
Review №97

We needed storage in a pinch and got exactly what we needed here. Anji was helpful getting us the exact size unit we needed and made the sign up easy. We just finished with the unit and check out process was really simple, too.

Ji
Review №98

Manager Deborah was prompt, courtious, friendly, informative, and professional, she made me feel at ease. Property was well kept, clean, with great security features, reasonable rent cost, great location i highly recommend this place

Mi
Review №99

Great place with great property managers! Thanks for always helping in bind! Thanks Anji for everything!!!!

Sa
Review №100

Anji was absolutely awesome. Great customer service. Helped me out of a bind. Can’t thank her enough! :)

Information
14 Photos
100 Comments
4.8 Rating
  • Address:14525 NE North Woodinville Way, Woodinville, WA 98072, United States
  • Site:https://publicstorage.com/self-storage-wa-woodinville/1834?pid=pslocalsearch
  • Phone:+1 425-354-3388
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:6AM–9PM
  • Wednesday:2–6PM
  • Thursday:2–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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