Great furniture and amazing staff. Owner was real helpful and worked with us. Ive purchased a bed and couch from them and I have nothing but good things to say about them. Amazing local store and great service!
I walked in the store looking for a firm mattress! They asked me how I slept and I told them on my side. They showed me several mattresses and said to try them out. 10 minutes later the mattress was loaded and tied down in my truck. The employees were so nice and I didn’t have to lift a finger! Great customer service!! 😊
The customer service at the shop was great. They showed me exactly what I ask for. The young man who assisted us was extremely knowledgeable and gave us the pros & cons of each item we were choosing from. The delivery team was outstanding! Professional, socialable, respectful and worked together like a very well oiled machine
I tried to ask about a listing he had on a sectional and he wouldn’t answer how much the sectional was. He kept repeating “our prices start at $399” and not answering how much a specific sectional was worth. I don’t care how cheap your prices are starting at, just tell me what I’m gonna pay for the sectional before I drive 2 hours! All communications seemed shady. Probably a bait and switch style of selling. Don’t recommend go with Costco furniture for better quality furniture.
It was the first time we tried a local furniture store and had a terrible experience. He told us that no delivery charges for local delivery, but we got charged for that. When called, they said it would deliver next week, which they said the truck broke down. So basically, we got our order stuff after 30 days, and when we received it, it was the wrong product delivered. Luckily I took pictures of what we had ordered and called them again. My daughter was very excited to get her new room set up for her birthday, which never happened due to horrible service. Then this guy, I do not like to mention the name promised that sorry we messed up, We will make it up, which never happened. As of my experience, I would say highly overpriced, wrong product, terrible delivery service, cannot keep their words.
If I could give zero stars I would. The place is overly priced especially for the service they provide. They say they will deliver on a specific day and then on that day call and say that they received the wrong size bed so they will not be able to deliver until the following week and dont even offer a discount for the trouble. After explaining that I would rather cancel my order and have found somewhere that can deliver on time, they charge a ridiculous amount for restocking fee for a bed that they still have not even had shipped. Never buying from that place and would never recommend to no one!!
Great place people are friendly and they always have good deals
Extremely wonderful. They were not pushy and so much more than helpful. They listened to what I wanted and didnt try to sell me something they wanted. I got exactly what I wanted and am so beyond thrilled.
Such a good experience. Friendly staff helped with all my questions. Very happy with my choice to go there for a new mattress!
I wish I could give zero star but google will not let me give below one. I believe most of the reviews are fake as they look similar. My woes started when we visited the store on April 11, 2021 to buy bunkbed for my kids. My kids loved the bed and we told well come back later. Next day when my wife called and asked about the same bed, we were told that the price has gone up by 20% due to low inventory. On April 16, 2021 when we went to the store to buy the bed we were quoted another price and when asked about the price quoted on April 11; we were told that due to low inventory the price has gone up. I didnt want to buy, but my kids and wife really love the bed and so end up buying at a higher price. We were told that well get the bed on the following Monday i.e. April 19. We never received anything on Monday and when called them on Tuesday i.e. April 20, we were told their truck had a flat tire and delivery will be on Thursday i.e. April 22, 2021. Finally they arrived on April 22, 2021 and only brought just a few parts as they told they havent received rest of the shipment from the merchandiser. My kids who were excited until then got dis-appointed. They promised me to deliver the rest in a few days. Its been almost 3 weeks since I paid and as of today they did not deliver the rest of the furniture. Me and my wife made multiple calls to the store, we were told multiple times that theyll bring the following day but we never received anything. To make things worse the store owner stopped answering my calls. So, if you want to deal with a rude owner who changes the price everyday, charge you money and refuse to deliver the good, love drama and hassle in life then go to this store. I filed a complaint with the CA Dept. of consumers affairs and also disputed the charge with my credit card company. For anyone who doubt any of the above statement, please contact me and Ill provide your proof of payment, copy of my complaint with CA Dept. of consumers affairs.
I didnt end up buying anything (they didnt have what I wanted) but the staff was extremely friendly and helpful.
Good quality, good prices, and Staff is very helpful.
I called them right at closing time and received a call back from Manny after hours. He texted me photos of what I was looking for. Customer service is fantastic and the quality of the furniture I purchased is also very good. I would shop here again and recommend them to others.
My wife that is in the medical field and works long hours to serve all people from covid and any other medical needs has purchased a bed from this store and was due to be delivered today when it showed up it had feet prints stains on it and tears on the corners the customer service was not appropriate when I asked for the new mattress we looked at and purchased they claimed we are wrong thats the one and claimed to give us a deal cause its worth way more but when u go inn they try to say that to everyone wich understandable considering most local businesses has tooking a loss but to refuse to make it right and try to give us this is unexceptional and to give us our mattress back that was tossed in truck not covered and no telling what it has touched we just want a new mattress we payed for
Super great service. Extremely willing to work with me. Peaches matched. Will definitely come here again.
Good selection. Very good prices. The owner is wonderful. Best place to shop for ur home needs.
I dont understand how businesses like this continue to exist. They advertise products they dont carry, they tell you a price over the phone but when you come in to purchase, the price is higher and youre told it was an error. Delivery prices should include a month worth of free groceries! Simply outrageous. What ever happened to honesty and integrity? They own several stores in the area, I found out. Would it be so much harder to be honest about what you sell?
Walked into this place looking for something last minute, and they were very quick and helpful. Found exactly what I needed for a price I liked. Took 10 mins total!
We have bought 2 things from this store. Both times great experiences. We will definitely go back they are very helpful in getting you what you want. If its not in store they have many books to order from. Only bad thing I guess Id say is I wish it was a bigger store but its good they have many books you can order from come and look at it and if you dont like it your not required to buy.
Pretty good customer service
This guy was amazing! No pressure just great information about the beds! Sincere and honest! If that wasnt great enough, the prices are amazing!!! And I am a shopper! I went into 6 different mattress and furniture places and no one could touch their prices! Add in the great service and Im a customer for life! Loving my adjustable hybrid bed!
Great customer service and pricing!
I recently bought a bed from there and I most say I am really impressed on how the quality of the bed is and the prices are really really low I recommend everyone shopping here
Came in and got helped quickly. Manny was extremely helpful and helped me locate what I was looking for at the right price. Prices were very reasonable and Manny was willing to work with me to make sure I could leave the store with what I was looking for. Would recommend to friends and family and I will absolutely be back next time I need furniture.
Nice furniture, and they pre-qualified me so I know how much I could spend. They didnt have exactly what I was looking for but they had a catalog and online to look and find exactly what I was looking for. Good friendly staff and they deliver.
These guys are AWESOME! We bought their wonderful super soft queen Beauty Rest set, plus it was so nice, we went back and bought a twin, too! Both times, the guys there went over and beyond kindness, helpfulness and professionalism. HIGHLY RECOMMEND!Sincerely, Paradise Fire Survivors.
We have purchased 2 bed sets with expert advice and assistance from Manny. We will not hesitate to buy more from you. We left feeling that we got great deals and appreciated as customers.
If youre in the market for a new mattress, I highly recommend this place. Family business with integrity, which unfortunately, can be hard to come by these days. We shopped around a LOT, and did a lot of research before returning here to make our purchase; so glad we did! Friendly and knowledgeable, never pushy, and gave us a great deal! You wont be disappointed! :)
By far the best mattress store around. Mattress Express has so many mattress selections and awesome prices. Outstanding customer service. We dealt with Manny. He is friendly, extremely professional, informative and we got the right bed for us.
Mattress & Furniture Express really looks out for the military! Their employee directed us to a mattress that was high quality and could stand the stress of mutiple moves. I would definitely shop here again and recommend fellow service members to check them out.
I went with my daughter to but a bed and the employees were nice and friendly. They helped her find a new price on a great bed and delivered the same day. Thank you so much for all your help!
Great prices and great quality. Got an adjustable base with same day delivery. Manny is professional and super nice. No more snoring. I will also be back for furniture. They have so much furniture to choose from as well. I will finance that with them.
Great prices and service. Would recommend! Store is expanding. Found the best price on a good mattress compared to all the other places we went.
Vast selection of mattresses and very friendly staff. All workers greeted my family and provided us with details about the different types of mattresses they carry. Much better prices than other nearby locations. Definitely recommend this location!
Purchased an 1100$ mattress and its miserable. I have never had a memory foam mattress and totally regret such a large purchase. I remember when I purchased it, I was told no refunds. I will call to confirm, but the mattress really sucks. If they will not switch us out, I will only ever buy from large Box stares again.
Hey this is the best place in the world. Very high end mattrees brand new made one day ago. Very pleased with my adjustable base that massages. Bless these guys they are so polite and proper
My family was able to get there sofas and furniture here as well. Very friendly and honest service. My family also bought at their yuba city store. They carry everything and are not pushy at all. I financed my bed and they really took care of us. My aunt bought an adjustable bed that goes up and down with massage
Thanks Karm for helping us out and referring us to Mattress Express. Manny help us out and answered all our question. We purchased one mattress and one mattress set at a great deal. I recommend this place to anyone in need of a good mattress.
After trying several mattresses and locations we found Mattress Express and met Manny. Not only was he a genuinely nice guy, he far exceeded our expectations! He knew exactly what he was talking about and answered any and all questions we had. Even though it took us a few days to make a decision- we eneded up back at Mattress express and purchased one of their amazing natures sleep mattresses. Definitely recommend this family owned and operated business hands down!
Nice furniture at great prices. Very nice staff. Got a great deal on a mattress and boxspring. Very responsive and friendly.
Super friendly and helpful! Got a great deal and am so excited to get my new sectional!! Thank you, Manny!!
Love this place, if your looking for comfortable beds and furniture and want reasonable prices, must come here! We bought adjustable beds and recliners chairs and ottoman! Must buy there! Thank you mattresses express
I had a great experience here. Great service.
Amazing knowledgeable staff way cheaper than the competition. Super informative with no upse. I was able to get my brother a full size adjustable very cheap brand new with massage
Very poor service. Paid to have bed delivered and sat up. Also to have our old bed hauled off. There was just one guy that showed up 4 hours late. At 8 oclock at night. I had to do half the work. Plus he didnt haul off my old bed.been sitting in my driv for 5 days so far. Very frustrating trying to get them to pick up my old bed. They suck.
Extremely friendly and helpful! Would highly recommend to anyone I know!!! Got exactly what I wanted for the price I wanted. Love love Love!
This place was awesome! The guy that helped us, Manny was incredible in helping us get the perfect bed for our family and at such a great price! So glad I went here and Ill be coming back for a couch!
Great customer service, great quality material, and affordable pricing !!
We just got a brand new mattress the customer service was great. There was a lot of people buying and they had the bed we wanted in stock. We got a nice hybrid mattress Im incredibly satisfied!
Awesome Awesome Awesome! Friendly Service and very patient! I like to know what Im getting and so I ask a lot of questions.. With that, they provided me with the details and best priceThank you!
Good prices and nice for mattresses
Last minute need, they squared me away with a good mattress at a good price and delivered it within a few hours. Definitely recommend.
I am so pleased with the customer service I received. Chuck was so friendly and helpful. Im sleeping so well.
Great customer service gave me a great deal will be back soon for another bed
Our experience here was awesome! Manny helped us find exactly what we were looking for! Will definitely be coming back here in the future and would reccomend going here to anyone and everyone!
Didnt really believe the other great reviews but I was wrong. Great customer service. No pressure sales and low prices. Thanks
This place went above and beyond my expectations. Wonderful customer service and unbeatable prices! Thanks again Manny for all your help!
They have the best prices & great service! Went in there found what I needed & they made sure I was taken care of as far as delivery & customer service
What amazing beds. Huge selection and split adjustable bases are amazing got a queen for myself. Lowest price by a long shot
Outstanding service! Great people and amazing prices.
The quality is terrible . The worst bed I have ever owned. Its been a little over a year and the bed is wore out, the mattress sags. It is very uncomfortable after a few months of use. Save a little more money up and get a better mattress from a reputable store.
Need a good Mattress, Matress Express in Yuba City at 1529 Colusa. Manny the sales rep was awesome, helped us find the perfect mattress at a great price.
Alright! But Im waiting for them to call me for furniture avalability.
The service i received was amazing, the guy was very curtious and answered all the questions i had. The mattesses had great prices. Definitely recommend coming here
Manpreet was professional and helped me out on swapping out my grandfathers mattress which he did not like because it was too soft. Manpreet helped my grandfather with testing out some mattresses on the floor and special ordered the one he preferred. Awesome customer service and I would say I would always buy my future mattress and furnitures local from here.
Not pushy, excellent prices, lead me to the bed I now love!
Just bought a new mattress from Manny at Mattress Express. Great experience, no pressure into buying & amaing customer service!
Good selection with unbeatable price! We bought a king size gel infused memory foam mattress!
The best mattress store I have ever been to since I started looking for a new mattress! They take the time to ask you about your sleep and if you have any medical issues! I said yes, 60+, broken body and pain I places I didnt know could hurt!
Best place to go... got good deal on mattress
Got great price i was amazed by their service and same day delivery sucb good ppl
We had wanted originally a trundle daybed. We gave them a hundred to hold it for us. Two days later we went to pay the rest of the total which was 541.00 everything together was $641.00 they didnt have it. We gave them a chance the owner said itll be there the week after we waited. I called the owner said look I sold them again wait for my next shipment. Ok we waited he gave us an exact estimated date. I called he says well my driver had some trouble so now its out of my hands. Ok said I went to get a refund may 9th still to this day have not gotten our money back horrible place dont ever go there we even asked if we could just get a bed in place of our money we gave him a number of chances to work with us and he didnt he wanted more money from us. Horrible place dont go here I am not an angry person and I do give people the benefit of the doubt but this is just to much.
Great customer service and affordable prices to match!
Ok
Love the service and great deals!! Thanks so much you guys!! 😃
The lifetime warranty on these mattresses is a worthless scam. Not recommended.
This place is small but has good beds and great prices and the people are very helpful.
Staff was very friendly, very honest, and worked with us until we found a very nice mattress and a very god price! Large variety in stock!
Great price great customer service!
The service here is amazing, we brought a mattress in desperate need and they shipped it to us for free as they were closing and gave us free delivery!!! Would recommend this to everyone out there.
Quick and easy. Very hospitable.
Shopped around everywhere before deciding.. lowest price by a long shot! highly recommend them
Greatest deal in history he was so nice and had besy quality and cheapest price better. Shop local
Great service cheap prices good quality
Manny was very helpful made shopping for a new mattress very easy
They advertised mattress with box springs and told me what I was purchasing was a box spring. When it was delivered It what is called a foundation with no springs in it. I was told a warrantee is inside the plastic around the mattress but it was just a tag saying what model of mattress it was. The corner of the so called box spring to put the mattress on was torn and had a triangle staple protruding out that is what cut the material. Basically we got what will work but no guarantee on the mattress, no box spring and just a seriously bad experience.
Awesome place to get new sofa and mattress!
Wonderful service!!!! Best place in town!!!!! Amazing prices!!!! Friendly staff!! Defiantly coming back for more beds!!!!
Nice people great prices
Amazing customer service and great prices!!!
Very good store, with great service 👍
Great service, no pressure, very friendly staff and great quality mattresses!
They had the mattress that I want in stock
High Quality for a low price
Great deals and good furniture
Great prices!
They help me sleep.
Way too expensive...