Sorry to hear our store is closing. Got great deal on Craftman products. Great service & friendly. SALE SALE
This location is closing. They have some good sales going on with the products that are still in the store. Still have some great looking jewelry and clothes inside.
Never any of the items I wanted on the shelves, they have so few employees so when you need help its almost impossible to find someone. Prices are over the top seeing as how I can get the same items elsewhere for a lot less money. Doesnt surprise me that the company has downsized, they are so out of touch with the digital age.
I went to the optical department to get my eyes checked. Theyre very thorough. The ophthalmologist is very nice. And she does a wonderful job. Thank you.
Someone had told me that the Sears in Yuba city CA closed. I was delighted to find out that they were still open. I get my car serviced at the auto center and they are awesome!! Brian is an excellent employee and has great customer service. Also got great deals on the clothing. I am totally hooked on shop your way points!! I always get several of my items for free. I am always happy to shop at Sears!!
It used to be a nice store but not nowPlus their going out of business.
After getting a runaround on a product purchased in march that stopped working. Then the store being closed for covid thus couldnt return the product. Now they are open but still unable to help. The product has a 1 year warranty that states to bring it back to the store of purchase with valid proof, receipt which I have. Went to the store but they cant do anything because they cant find it in their system🤔. Called sears online no help either. The product is going in the trash, Ill take this loss & theyll receive this rating!
I am so pleased my Family can still shop at Yuba City, California Sears Mall Store.Four Generations of My Family shop here.The savings and quality of items keep us shopping here. There is NO other store to go to in my book. Parking is close to the outside doors. The kind service is exceptional. Find out for yourself. Please SUPPORT this Awesome store. You will enjoy being there.
My sister just purchased a home and needed a fridge and laundry room appliances. Purchased all 3 at Sears. Beautiful appliances and good prices! Loved the helpful and knowledgeableble experience the clerk. Nancy knew the answers to all questions. Very helpful and very nice!
Last week I checked my tires and decided I should rotate them. I drove by Walmart (closest to my house) they said for rotation they dont take appointments and it would be a 3 hour wait. I searched online and saw that Elite tire received 5 stars, I called and they said $50 for a rotation. I made an appointment with Sears, they brought my car in and rotated my tires I went to pay the 15 bucks and he said dont worry about it...no reason, just a dont worry about it. Perhaps its the holidays, perhaps it my Veteran hat; it doesnt matter, Wes the manager just captured a loyal customer who will be back. ...also they spent about an hour checking all the tire pressure sensors, again no charge. Awesome people.
What can I say about Sears my father-in-law shop there for like a hundred years lol but their store small its trashed theres clothing and junk just thrown everywhere their customer service is very lacking their prices are really high for generic stuff you could get anywhere else. Theyre supposed to sell kids toys but theres nothing but a small tiny wall of toys they dont have hardly any plus-size clothes at all and what they do have they charge an arm and a leg for more than they do the regular clothes.they need a total overhaul in there and they actually need to get products that people want to buy...the only person I really liked was a lady named Blue at the front door she was the best person I think Ive met in a long time
THE CLEARANCE SALES ARE THE BEST GREAT DEALS ON CLOTHING THAT FITS MY BUDGET THANK YOU.
Very thing on sale and Very helpful and friendly people to bad thay are going out of business
Helpful employees, but the store is small and kind of took over the aesthetic of Kmart.
I am amazed when I go into Sears. The store in yuba city has very up to date stylish clothes and shoes. I buy things and people compliment me on it and when I say its from Sears they are surprised. The prices cant be beat. Sales are amazing and quality is good. Check it out sometime...
I highly recommend the orthopedic center. They were on top of everything and the lady that works the front desk was awesome. I will be coming back, thanks!-the cakepop lady
Thank you for make my holidays more easy cheaper price and the items and thank you for the points
Good way to save money shopping here online with the app. Recently got a shop vac here that was on sale would have been $95, I paid $57 and got $25 in points that I combined with $5 free in points for using the app. Used the $30 in points to pay for my dewalt impact bit set for my new impact driver. The points paid for it fully and the taxes were covered too. Thats $125 worth of stuff for $57 out of pocket. Not bad at all says I.
Went to seats to get my oil changed and it was great got in and out in just a few minutes. Next oil change Im going back to sears
The Customer Service Associate in the tool department was extremely friendly and very helpful. The store is always clean and organized which I love because I found everything I needed and more!
We purchased our washer and dryer....LG brand at Sears. Also our Refrigerator, our exercise bike, our tools- table saw, drill, turn handle tools and dishwasher. Lots of clothing, shoes and just a lot of things. Sears is a favorite place to purchase things. They have good quality EVERYTHING.
Out of all the employees i have met here i gotta say one employee has AMAZING! customer service skills. Employee (Erika)Hope i spelled her name correctly really made me feel like a valued customer rather than just some client/customer give this woman a raise please she does go the extra mile to take care of her customers and thats something we dont see everyday
This place takes to long on the drive thru.employees need to work fast
Very quiet at the time i went in. Santa was relaxing and so were his helpers.
Im so sad their closing!!! They have been around for years...since i was a kid.
Customer service was good but ultimately unhelpful. I purchased a washer/dryer combo at what I thought was an excellent price but the product never came. Long story short I went to Lowes and was satisfied with more for less.
Went to there going out of business sale so overall good experience
I was surprised at the variety of goods. Great sale prices. I could have stayed longer and shopped, but ran out of time.
Parking spots way too narrow even for compact cars. Stores are average, nothing spectacular. F.Y.E. store is pretty cool and Sears has some pretty decent deals.
Awesome store. Great prices. Amazing service.
Good service and items I bought were reasonably priced
Went in to get oil change an hour before closing because I just recovered my car after it was stolen. They said they couldnt because they had a couple before me and the guy wasnt back from lunch yet. Ugh So I had to find somewhere else to take it on a Sunday. Not an easy task. But they werent rude. So I guess thats a plus.
Great customer service, I was surprised to see it still open considering they closed them all
Nr.1 The best Christmas Sales in Yuba-Marysville area.Sears takes the 🎂, in every department.
Got a pair of die hard boots for Xmas, took them and exchanged them for different style die hard boots. Fell apart took them back under warranty period for boot but because they were paid for before Xmas they wouldn’t warranty them . Closed my sears acct . Will never go back to a Sears.specially because I spent a lot of money there
Kind of disappointed!! I was looking for a XXX jacket for my husband. But unfortunately they only carry XX. There are guys whom are big & tall. The whole mall needs a big & tall store.
My first Craftsman 4cycle weed eater lasted 15 years, so I bought the new model and love it=5stars
I WISH I COULD RATE THIS A HALF STAR IF I COULD!!!!! When I bought 15 pillows, it said on the box they were in, IT SAID THEY WERE $3.96!!! I ENDED UP PAYING OVER $100!!!! The pillows were $12.00 EACH!!! I HAD TO BUY THEM FOR A FRIEND AND HER FAMILY!!! The cashier said they were $12.00! Cashier name is Micheal. Sorry but not sorry
The order pick up is really quick. I hate that there is no personal interaction when you arrive. Its just an empty hallway with a check in computer. What happened to customer service? Weve all been replaced by computers!
Went to the first time. I never ever seen this kinda mall before. This mall dont have any good stores to shop. Its a shity mall thats all i can say. No offence to anyone. My experience
This Sears had 1 of the 3 gifts we were looking for. Clean store. Ample free parking. Traditional array of products.
The auto section has great service, the store is a deserted ghost Town.
Absolute worst shopping experience ever.I bought both a dishwasher and elliptical from this store and had problems with both. The store basically gave me the middle finger.The dishwasher is making a loud squealing noise that makes it impossible to even be in the house when its running. The technician said its normal and theres nothing they can do, even though it was fine the first two months I had it. On top of that, the manager of the store refused to even talk to me. A rep said they would send a senior technician but never did. So I made another appointment myself. He said the same thing but I lost my respect for him whet he said the dishwasher should be on the same hot water line as the sink, even though both spigots are on the same riser 6 apart the way it is. What will that accomplish? 10th grade level staff is what they have. I fully intend to eat the money and get a new one, disassemble this one and just dump it on the store floor and tell them to deal with it.The elliptical was also making a squeal/grinding noise. I looked through the manual and realized they didnt lubricate it before assembly. Again technicians came and said that was normal. The floor model didnt do this so why is a brand new one? Anyways since I was still in the return period I got an exchange. Guess what? They lubricated it and it doesnt make noise. Normal my behind...They wouldve basically stole $3,000 from me if they could have. Worthless.
Great bargains big sale going on
Sears is a great store. They send me freecash all the time to use at their stores or online site
Was surprised that theyre open still here in Yuba City . Prices are reasonable.
Clean friendly staff great prices and deals especially on the dickies shorts and pants.
Great place, awesome service✌Very good sales for jewelry👍
Nice clean small mall with a lot to offer to its community
Nice clean store. Smaller selection than most, But adequate.
Very helpful automotive team and they know everything about any vehicle I have ever taken in.
So happy to find out they are not closing.
Lvu them, The whole family shop there, Clothing are reasonable and lasting😁😁😍
Just bought a H E dishwasher. Less than 4 gallons per load.
The store was clean however the appliance department is sparce in their availability. They do not offer same day delivery, nor do they offer military discount
Easy to find, courteous staff, quality products.
Terrible! Hear theyre under new management now... So im not sure how it is now...
I have had a repair man out for the 5th time today.. They cannot seem to fix my ice maker on a fridge I purchased from sear.. They say when the tech says it can no longer be repaired than the will offer me a discount coupon for another fridage.. Sorry but not only have I waited on your tech for the 5 the time for the Same issue but purchasing another product from you is out of the question. Horrible customer service!!
Great service from Francisco as always. Main reason I always go back.
Its a nice place to shop ! People are friendly that work there. The mall has a lot of stores inside.
They have some good sales most of the time but check out is a bit slow.
We had a good expedience at Sears they treated us fairly, I love the layaway program
Great people. Helpful..clean store.
It needs to be more organized. Its like being in ross
Too hot temperature
Just go to lowes for appliances. Free delivery and awesome warranty plans.
Great really enjoyed my shopping.
Good place if you are looking for a fridge, dryer, washer, shoes, or clothes. But the staff is lacking a bit.
Customer service, uneducated in product information . Public relations could really use some work. But overall, happy with my purchase...
Has had a musty smell for years that bothers my nose, so I avoid shopping yuba city sears
Had to return a falty weedeater..no problems in doing so.
Picked up refrigerator for a friend. Good service
Worst customer relations ever! Pass the buck, solve nothing, dump responsibility back onto customer. Wont do business with this corporation anymore.
Manager was unprofessional and unfriendly. Employees are friendly and helpful. I would have cancelled my order if not for the salesman. I was disgusted with the attitude of the manager.
This Sears has mycotoxin and water damage so severe I cant believe its up to code. So gross.
Thomas in the appliance depth was great thank you.
Not all items are there. The people are nice
Manager is a total jerk. Staff is rude, lazy, apathetic. Store is a mess, falling apart. But I could deal with the old store aspect if the management werent a bunch of jerks, plenty of horror stories around but my personal one is this: they literally tried to steal from me. The store marked a ship to store item as already being picked up, but I never did. They then refused to even talk to me or give names/numbers of management staff. The only way it was fixed was by having the social media team look into (where they noted there was a comment that the item had never been picked up, incredibly fishy). Im willing to bet staff or management took the item home for themselves in hopes I just forgot about the item. Sears really needs to clean house, starting with the horrible management staff.
Pretty decent, family oriented!! Luv the people, it made the business!!!
They are closing, almost out of everything!
Real nice place
Nice store selection of yard products, clothing, restrooms, washers, dryers, refrigerators, TVs, shoes, optometrist and more. Lots of parking and auto section.
Sears & Kmarts need to come out of 70sPeople spend money else where due to your appearance.People treat your stores badly because they have impression your staff doesnt care.
Clearance, clearance, clearance need I say more. Be prepared to wait, few clerks, deals worth it.
Going out of business sale!
Friendly staff and pleased with auto service
Great service. Thanks Francisco in appliances!
Fast easy return
Store is closed as of 9/4/2020.
We have had our HVAC for only 3 years...Sears Charged us $279.00 for labor on a $40 part...I would not recommend buying a central air system through Sears
The store is always hot... The restroom dirty
Small but not bad.
The employe who helped me, i have the worst serviced ever have. She works at the electronics department.
Could not find what I wanted
I have to come form chico and they dont have my stuff back
Good customer service.
I enjoyed it a lot.
LOVE THE SALES HERE