Very disrespectful and unwilling to help.He said his name was jerry and he was lead, made me call corporate and stay on the phone for a hour with no help, just needed a replacement sim because the one that came with my phone was a faulty one. Not only did I have to pay for a new sim but he was unable to help me and therefore left me calling and being on hold for a hour to get any help from corporate. Also, no name badges were worn so we could tell who was who. I highly don’t recommend this place unless you are a jackass like them.

Jerry was super nice to work with. He convinced me to move from an Apple phone to an Android. He hooked me up with extras and made sure my information was transferred correctly!

Ryne at the Yukon Oklahoma location was amazing and help me out tremendously! I’ve been dealing with an ongoing issue for quite some time and he fixed it no issue! Definitely would recommend dealing with Ryne when you head to this store!

Jerry was very helpful in giving us all the information we needed in considering switching from our current cellular carrier to you all. Thank you Jerry!

I worked with TJ last evening in Yukon. I have never had such great customer service from Verizon. He was very kind and helped me choose the best phone for me and got it ready. He was absolutely great!!!

Great service. Mike helped us after a shady Walmart guy set us up with verizon and left us screwed. Mike sorted us out and even held our dog and talked sweet to her and everything. Made us feel really welcome and genuinely cared for. I walked in passed about being hustled at Wal-Mart. After Mikes help and kind words I left much happier than when I walked. Jp was also a great help with just being kind. 5 stars guys great job and God bless.- Chad and Kaylee Jo

Brandon provided excellent customer service. He was professional, knowledgeable, and skilled in setting up new customer accounts. It took no time to complete all of the required paperwork and set-up of the phone. 5+

It was the fastest service that I have ever had in a phone store. The staff was very professional and helpful

Ryne Gosnell did awesome! It was an easy process and I’m so excited for my new plan from switching over! Thank you so much!

Verizon is the best service we’ve had in every way, and we’ve had a few! I highly recommend them!

Ryne Gosnell was a very good representative. Answered all of our questions. Helped tremendously.

Ryne did great job in and out in a timely fashion. Great service start to finish

I had a friendly salesman, Glen. I did have a few issues after upgrading my phone. After speaking with the manager, Stephen, he corrected everything to my complete satisfaction! He clearly wants happy customers! Thank you, Stephen & Glen!

We switched over to Verizon. I had wonderful customer service and the whole process was smooth with the help of Ryne Gosnell!

Ryne Gosnell was extremely helpful and knowledgeable! Great service!

Ryne was excellent, so helpful and knowledgeable!

I got exactly what I wanted for the price I wanted to pay. I recommend looking online at Verizon.com for what you want to get a price, then go to the store and tell them what you researched. This saved me time and money. My purchase was an Iphone 12 pro max and an Ipad pro. I put almost $600 down at time of purchase but it reduced my monthly bill. Thank you to Grant for helping me for almost 2 hours to get the price my wife said I could spend. Much appreciated!

Ryan gosnell was a wonderful help. thank you

Ryne was very helpful and got me set up with my new phone. Thanks

Good service but poor selection of phones. Nothing much on display because of the Corona I guess.

Great experience. Brandon explained everything clearly and helped us choose the right phone and plan for our family. Highly recommend.

Very nice employees

Ryne gave us exceptional service 10/10

Mike was very friendly he was very good at explaining what he was doing It seem like we covered a lot, we were together forever

Ryne did a good job making it through the process quickly

This location (Yukon) is the best they fixed the customer service disaster that is the north may location. Give Kevin a raise!!!

Tyler Sheldon took great care of us went above and beyond. Ordered my husband a new phone had it shipped and meet us back at Yukon after he work at a different location. We love our new phones. Helped my husband and I with our new phone explained in very good details. Thank you for all your help and hard work ❤️

The experience was extremely professional, our representative was very patient and easy to vidit with. He answered each and every question and his explanations were concise and informative. I would recommend him to anyone.

Me and my wife, went in to get our new phones today And to switch from AT&T, and let me tell you that was the best service I’ve ever had in a cell phone store! The staff was amazing! They were extremely professional and very friendly and inviting, one employee in particular was a freakin rock star. Tanner was outstanding and just straight up awesome, he was very helpful and extremely informative! He made sure that we got the best deal we could and man did it make our day, I’ve met friendly staff members before, but he knocked it right out of the park. Not only was he friendly, but very conversational and an all out awesome dude! The fact that he recognized my phone’s Bluetooth name made it that much better, it was definitely a memorable experience and full of laughs! Never have me and my wife actually enjoyed a visit to the cellular store.. but Tanner made it that much better, we’ve been with AT&T for quite some time, and have never been treated with such respect let alone professionalism. Thank you Tanner and Verizon, for a great experience and treating us so well! Keep rocking it brother!!

Extremely helpful and patient. Also found ways for r me to save money. An outstanding customer service experience, they should all be this good.

I really like Verizons service. I pay for 4 lines with AT&T. And one with Verizon. Whilst Verizon service is slightly more pricey. It far exceeds what AT&T is capable of. Dang near everywhere I go throughout Oklahoma. Verizon is always present with decent speeds. Wherein AT&T will fail you within city limits on occasion. Sales person wasnt to pushyHowever when you inquire to the finer details of your bill and future bill, they lack knowledge. Or attempt to skirt around the question. Not there fault. They are doing just as they are trained and giving you the info that satisfy the majority of people. For the best answers contact Verizons call center. But I would most highly recommend visiting this location.

Terrible place to get business

Lexi took very good care of me this morning. She was able To quickly port my old phone number to my new Verizon phone. I am very happy

Lexi was very helpful and informative! Great experience working with her. Issue resolved in minutes and out the door. Great experience!

Ryne was great and helped a lot

It was nice

Lexi provided excellent service!! She traveled to Edmond to pick up my phones! Listened to my needs and wants and had great customer service!! Highly recommend requesting her to assist you!

Yes I come in to have a screen protector put on that was sent to me by Verizon and the girl that put to screen protector on was Great Cant remember her name but she was very professional I would come back in a second .

This is honestly the BEST Verizon store in the state! Love them! Always friendly and awesome! They go out of their way to help their customers! Highly recommend!

If I could give this place a 0 star rating that’s too much. One of my friends went there today to get some help with a broken phone. Being 7 months pregnant they made her stand outside for an hour in 100 degree heat. And Nick the associate was rude and very unhelpful in any way. All because a pregnant woman didn’t have a mask on which is in the exclusions for the mask policy. I don’t understand how stores are allowed to operate violating people’s civil rights and federal hippa laws.

Initially, this would’ve been 5 stars. Service was quick and friendly and we were switched over in no time. HOWEVER. I have now spent hours on the phone with Verizon correcting their mistakes. Communication is poor and they are lacking in training. We were set up incorrectly, told the wrong information, and then not informed of rebates correctly. Please save yourself the headache and go to the corporate store.

Great store and the staff is always very helpful!

They wouldnt inspect my phone to see why all of a sudden my signal has became.shewas afraid to touch my phone. Im switching service.

We came in one morning looking to get a quote for a new phone plan, but unfortunately the young man who came to assist us was either new, or way to focused on hocking some Samsung phone that was on sale. We told him what we wanted but he kept going back to their deal of the month with this other phone we weren’t interested in. We politely took his quote after he stumbled through calculating out what our payment would look like.Instead we drove down the street to AT&T and completed our shopping there, with a very competent lady who assisted us throughout the process and answered all of our questions.Basically it seems like their staff is a little too focused on meeting some quota for how many of the sale phones they’ve sold, and it completely drives customers away.In any case, the staff was still courteous so they get stars for that.

Josh was very knowledgeable and told us of all the options. He set everything up for us and was very nice. Great staff.

I had a great time dealing with Ross W at the Yukon Verizon store. He took care of all my needs and had time for a joke or two. Set up my phone perfectly and left no bubbles on the screen protector. Let me vent and still had the best personality.

They tried to help me with my bill but corporate did not allow them to. Not their fault though. They gave great customer service!!

As a professional sales person, I am always hesitant to go into a commission driven environment because I dont want to deal with a shark. I have been putting off my phone upgrade because I was not looking forward to spending money. Luckily, Ethan was our low pressure salesperson, who was interested in gaining a long term customer and getting to know us individually first and foremost. Such a caring, knowledgeable, and easy going guy! He walked us through the upgrade process and even found a few ways to lower our monthly bill!! Awesome team at Yukon Verizon... Keep up the great work!

Devin is the best salesmen at the Yukon, Oklahoma office.. He made the whole process easy and made sure we got the very best deal without pressure. Highly recommend to work with Devin!

I came into the store due to my iPhone not working properly. The person that helped me showed me that the best and most cost efficient option was to add a line and I ended up walking out with a new phone and a tablet plus three accessories. It as the best experience that I have had a cell phone store and the staff were all so nice and helpful

Very helpful with my daughter replacing her phone. Went above and beyond

I went in to upgrade my phone and I got great service! The guy that helped me was very straight forward and tried to help me save money in the best way possible. Great staff overall!

Great

Made an appointment for 6:00 pm Tuesday, January 23rd after work, Jake, the salesperson, met me at the door and opened it for me. He made sure I understood the differences between the phones and asked enough questions to find out what I wanted and needed. It was a very pleasant experience and I walked out of there very much satisfied with my purchases.

Customer service was great. Went there bought a new pad he showed me all the features on it. Why I was in there paid my bill this places was great was no waiting time.

Ethan Southard was absolutely excellent with me and my spouse. We went in trying to get out of Verizon and walked out with better phones and a better monthly bill. He was extremely helpful and made sure we walked out of the store happy and satisfied with our entire visit. Great customer service.

In and out in 15 min.

I had to come for a warranty issue on my Google Pixel XL and they took care of me without any issues! James Lee, the associate that assisted me is a great guy and he genuinely cared that my issued was resolved to my 100% satisfaction! Success James! Im 100%satisfied!

Kristen was very wonderful I could not ask for a better salesperson, she has a lot of knowledge and very professional and I was pleased with really pleased with her work.

Respectful and personable associates. they always have your best interest at heart and dont make you feel like they are just trying to take your money. definitely need to check them out

Sterling was an amazing regional sales representative. Extremely helpful and patient helping me set up my tablet. Perfect gentleman.

Professional and knowledgeable staff. Helped set my new phone up completely. Great service.

Sam (?) helped us with a seamless transfer of financial responsibility. I was particularly pleased he addressed our past concerns with a phone purchase my girlfriend made last March. He disclosed all the details we had with the plan we had and the terms of the phone my girlfriend had. Being a Verizon customer for over 20 years, I appreciate his transparency. If it is any help, the representative was a military veteran, mentioned several times he had been to Weatherford to play football against SWOSU. If you can, I would love his name so I can see him when I come in for an upgrade soon. ☺

The manager is a good dude. But i feel Ive been swindled here a couple times. What they say you pay and what you actually pay after upgrading your phone or changing your plans... 2 different things, just wait for that first bill after a change.

Kristen Maib was super professional and got my upgrade quickly and efficiently. Couldn’t have asked for better.

Awesome store. Great service. Answered all my questions quickly and easily. Very impressed I will be back.

Verizon in Yukon is the best cell phone store that Ive dealt with in the past 25 years. Dallas and Oklahoma city. The agents are all profession and well received when you walk in the atoew. They were very personable. I highly recommend this store and staff. Especially my agent Gracie.

We swung in to potentially switch from at&t to Verizon. We sat with Cassie and hashed out all the details. Everyone was super friendly, honest, and helpful. Bonus: the in store music was on point. Overall it was smooth transition and we were sent on our way well cared for as new Verizon customers.

Very nice sales representatives in this store. Just ask for EXACTLY what you want and they can make it happen. Fast service, good prices, nice trade in value on old equipment.

Went in to upgrade my iPhone 6s to the 8+, as my mother needs a new one as well, I was giving her my old one. Brandon was quick to assist, professional as can be, and really helped me more than I thought I needed. Ended up saving myself and my mom $65 a month on extraneous phone bills and instated the military discount that I had never gotten even on active duty. He treated us like we were the only people in the world. Thanks for everything, Brandon!

James was wonderful with his friendliness, knowledge of my cell, ways to help with future service, willingness to fix my problem. He is also funny, and efficient. I enjoyed his working with me and highly recommend and applaude him.

Thomas and Devin were very helpful with getting me set up on my new Google Pixel 3XL! Very happy with this customer service!

I bought my phone elsewhere but James did a fantastic job setting up my phone and explaining how it worked. I liked the environment of the store and appreciate everything they all did.

Amazing service! Brandon helped us with everything. Personable, understanding, and genuinely gave us the best experience. Would recommend time and time again- 11/10.

Awesome service! Kristen was the absolute best!!! Highly recommend to everyone.

Went in to the Verison store just curious about what they offered. Im glad I did. The environment was very friendly and the service was way above par. The sales associate was patient and very knowledgeable. In brief...I walked out of the store feeling very confident about my purchase and happy that I chose Verizon as my new carrier.

Nice

Rep Dakota was super funny, he gave us knowledgeable info., quickly, and hassle free! Such a breeze! Thank you for your help and patience!

Service was GREAT. Devin was very knowledgeable and helped me learn new uses for my phone and delete what I didnt. Thanks!

Brandon was an incredible help. One of the best experiences Ive had at any verizon. Very informative & quick to help make your purchase experience easy. Highly recommend this store.

Great place! Very helpful, knowledgeable and friendly staff. They went above and beyond to take care of everything we needed. Go see them!

Sales person did a great job, took time and made me comfortable and explained everything I asked.

This store is great! Harry did a great job to help me get the right phone and the right promotions. Ill definitely be back to upgrade my daughters phone this month.

Only reason I gave the Verizon store on Garth Brooks, okc, was because of Marshall Mason. Went in the other day & he was very helpful. Told me to come back when my new phone was in to help me set it up. Unfortunately, this is twice Ive tried to go back on a different day to talk to someone that I already worked with and they werent available. So I got stuck with some girl that someone else referred to as Atlanta. I explained what had happened previously with Marshall. She said she could help me. She clicks a few things then hands me my phone to input a password. While Im putting in the password, shes starting to tell me about what am I going to do when my contract is up next month & starts giving me options. (Now mind you, she LITERALLY just took my new (replacement) phone out of the box 3 minutes before that). I immediately said I wasnt doing ANYTHING until the current phones were paid off. Immediately she attitude changed. She literally mumbled something about how I should be able to finish and walked off. When another gentleman (wearinge

Brandon was very helpful and interactive and descriptive letting us known exactly what we needed to do. Looking forward to our Verizon experienceIf it goes as well as our interaction with Brandon Bobe we will be satisfied! Thank you

Environment was very welcoming and friendly. Went in looking to get a new phone and the staff were very knowledgable and extremely helpful in guiding my wife and I through the process. Anyone interested in stopping by, I highly recommend this store!

Friendly, helpful service that wasnt pushy. Jackson provided us great service and answered all our questions.

Lin and Jake were so very helpful in assisting me with purchasing a new phone! Thanks to them and Verizon I am a very happy customer! Thanks again!

Im so so impressed with our rep, Ross W. He put up with me. He has went 120% over what I expected. Im so looking forward to doing business with him again...Ill also be telling everyone about this experience.

Had a great experience with going in and paying our bill. Customer Service was great as usual. Very pleased to have a location so close to my home and work.

Lin got me and my boyfriend hooked up with 2 Note 8 phones with the BOHO offer as well as with accessories. He was very friendly, helpful and professional. Was a joy to work with him!

Ethan Southard gave me the best service I have had in the 10 years we have had Verizon! He wasn’t just trying to make a sale. He made sure I understood the differences in the models of the Phone i was looking at so I could make an educated choice. I’m an indecisive person. Lol. He was very patient and had a since of humour! Wonderful Customer Service I will recommend Ethan to all my friends and family! Thank You again!

Customer service has always been a strong point of this store but recently I had a issue that was a little out of the norm. Cody went out of his way to make sure the issue was handled before I walked out. Verizon only secured me longer as a customer with the experience.

We are new customers and we signed up with Harry and Tim. These two men were very helpful and knowledgeable and certainly made the experience very enjoyable. Great customer service!

Excellent service. They know what they are talking about. Very kind and polite. They were the first people to be able to solve my problems.

First experience with Verizon. Very impressed with this location. Brandon met me as I walked in the door, knew what questions to ask, listened to my answers and questions, and understood my concerns about switching service carriers after 25+ years. I am now a Verizon customer!

Gracie was so helpful today. I recommend anyone to come to this store. I learned a lot of new features on my phone. She helped set up my new phone with all my pictures and contacts.

My experience with Verizon has always been awesome. Customer service is great! I recommend any and everyone I know to Verizon.

Excellent service. Very friendly. Harry Dao great customer service. Will return for sure very friendly very Dale great customer service for returned it for sure

Verizon Yukon was very helpful and informative! Highly recommended! Set us up quickly, great experience, happy customer!