Great and wonderful manager Rhonda speaks in my opinion is very professional kind of courteous 2 customer service I will be happy to recommend all my friends and family to this facility that she is employed by she makes the business field for me comfortable
Good help but got rats
Very friendly and easy going woman. Great prices.
I highly recommend this storage to anyone that want a storage. They have a new lady work there. She can help answer any questions you have. I used them for almost a year now with no issues. She kept it clean and she on duties worker. They are cheaper than most of the storage in Arlington. Her name is Rhonda if you decided to call and ask for prices.
I was planning a move to Texas and was recommended to check out this storage facility. When i called and talked to Rhonda, she was so sweet and very professional! She went above and beyond to explain everything to me to make sure i understood everything clearly!
Come HERE for your storage needs. Rhoda is amazing. She is kind, knowledgeable, and compassionate. You will not find anybody better to entrust with your belongings. She came through when nobody else would. This is where your stuff belongs.
Very Professional Employee. Happy to choose that Place
Stopped by to get some prices and see the storage units for my daughter. I have to say the place is nice and clean. Staff was helpful and friendly. Definitely will recommend to friends and family.
Awesome customer service, very affordable prices and the units are very well maintained. The manager explained all the pricing as well as the lease terms. Offered to show me the unit that I had requested and sincerely urged me to look at the space to make sure. So after going to unit, I realized that I was making a mistake on the size and needed something bigger we looked at a few other sizes and was able to put me in the right size.
Rhonda at the front desk goes above and beyond the call of dutysuper nice and super friendly
The new management has really made a big difference since they started. I can already tell that they care about the customers which means a lot to me. Just want to say thanks for all the updates you guys have been doing, looks and feels great! Thanks.
They never answer the phone and dont care about the customers. They want to sell me stuff. They didnt wanted to work with me they have a scam going there theyll tell you that they only have one large one available the most expensive one and tell you that they dont have any little ones there to get you in a bite and agreed to pay it for 2 weeks until they have another one available they never have another one available and your end up paying for the large expensive one and never get a small one and then they just get you behind until you lose your stuff and they end up keeping it. I dont recommend this place at all. RUN!!! My friends lost their stuff too. They had their stuff there for two months and lost everything thats sad how this people work. They lost a lot of things..
Great place to store your stuff Good Prices
Bottom line: significant water damage in the storage unit due to their negligence, a hole in the ceiling. I moved out on 5 days notice. They are insisting I pay for the entire month.The nitty-gritty details:I showed up Sat. Dec. 5 in the afternoon to pay my bill, when a new employee I had never seen before tried to tell my unit was being foreclosed on. I had made payments every month and was current on my rent.Then she admits to me the previous staff was embezzling from them. They lost hundreds of thousands of dollars. Despite the fact she knew their former employee had seriously screwed up the books, it took 3 hours to get it partially straightened out. I have audio recordings.So I get into the unit and discover the water damage. I try to move out and get my money back. She says I need to be out by Dec. 8 or 9. I get my stuff moved out by scheduled close of business on the 9th.They are also raising the rent by about 25%, just because they can. The previous manager had sworn up and down they would never raise the rent. Definite bait and switch, after I invested the time, energy and money to move in.I spoke with the new manager who says they have no way of knowing if the water damage was preexisting. Essentially they are trying to say I my stuff was water damaged when I moved in and then I proceeded to leave it untreated in the unit for 5 months. I also have pictures showing the mold still on the walls nearly a month after I moved out.No return contacts from the manager, supervisor or owner despite the fact I was promised a return contact.
DONT GO THERE THEY DONT CARE ABOUT THE CUSTOMERS THEY ONLY CARE ABOUT SELLING YOUR STUFF. IF YOU OWN $20 DOLLARS THEY ARE GOING TO SELL YOUR STUFF FOR A THOUSANDS DOLLARS THAT PLACE IS NOT FOR YOU TO PUT TO YOUR STUFF IN A SAFE PLACE THAT PLACE IS FOR TO KEEP YOUR STUFF AND SELL IT AND MAKE A LOT OF THE MONEY WITH YOUR STUFF LIKE THEY DID WITH MY STUFF.. DONT GO THERE OR WILL LOSE EVERYTHING..
Great customer service and clean facility
DO NOT RENT HERE!!! They will screw you out of money and do not care about the property or the customer just the money. The property also has a lot of problems with theft and the units leak! They are also never there to make a payment.If you are looking for a cheap unit check public storage daily as their rates changed based on vacancy!
Clean,nice, secure facility.
Would recommend!