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Tunnel Vision
4 S Tunnel Rd Suite 800, Asheville, NC 28805, United States
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Tunnel Vision
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Pa
Review №1

Dr. Newton is personable, knowledgeable, and highly trained. You can talk to him, and he will patiently answer all of your questions. He is tops. The staff is friendly, helpful, and will take the time to help you with your order. I like this office, and I have been a patient here for a long time.

Ma
Review №2

I have a fairly complicated prescription which changes with some regularity. Having visited several area optical shops over the past few years, my experience shows me that the folks at Tunnel Vision know their stuff. They have a great selection of frames accompanied by a competent staff who have gone the extra mile for me on more than one occasion.

Li
Review №3

Dr. Newton is one of the most caring and professional doctors I’ve ever seen. He treats you individually instead of like a number. We moved an hour and a half away but still go back to him. He’s been our family eye doctor for over 15 years.

Ja
Review №4

Very thorough exam. Up-to-date technology/equipment. Dr. Newton answered all my questions and gave good examples. I highly recommend.

li
Review №5

I had a last minute medical issue with my eye. I walked in to see if they could see me on a Saturday. They were very accommodating, and they squeezed me in for the last appointment of the day. I loved the doc, and everyone there was great! This place is going to be my new eye care place!

An
Review №6

Tunnel Vision got my eyeglass progressive prescription right the first time, after my previous eye doctor could not get them right after a very frustrating 4 attempts. I am very happy and extremely relieved. Staff are friendly and professional. Dr. William Teague was great and was able to determine what the other doctors were getting wrong with my other glasses. Highly recommended.

ed
Review №7

Dr Newton is the best. He takes the time to really do a thorough job. I won’t go to anyone else.

St
Review №8

Overall just ok experience. The people were nice, but my glasses came in with a different finish and really didn’t fit right. They bent the frames and told me there was no refund option. I was told I could pick something else but if I picked something less expensive they wouldn’t refund any of the balance. I wouldn’t recommend.

Ja
Review №9

Great doctor, great services, easy scheduling. Eye exam prices are fair; glasses and optical services on the high end side. And great service and more interesting frames that the usual mall stores.

Ji
Review №10

Everyone is Great ! You Feel Right At Home ! Ive Never Been To A Eye Dr Who Is as Throu as Him ! Very Kind, Very Professional, And Really Has Your Eye Health at Heart !

Am
Review №11

This had been my first experience at Tunnel Vision (in the past I had strictly gone through Walmart), and let me tell you, there is no comparison!!! Every staff member I came in contact with was so sweet and helpful. Dr. Newton was very nice, and professional!! I was able to feel comfortable through the whole process! It is on the higher end when it comes to pricing, but it is so worth it!!! A beautiful selection of high quality glasses and after picking and ordering the frames I liked, it was only a two week wait to receive them!! (Considering the back log caused by the pandemic, I found this to be fairly fast). I highly recommend to those in search of a new optometrist or eye wear!!! Thank you Tunnel Vision ❤️

Mi
Review №12

Best in town. Dr Newton is wonderful. Great staff also! A+ for the last 15yrs. Thank you!

Ga
Review №13

The whole experience was great! I was taken in to see the doctor right on time. The doctor was great, and he explained everything to me. Everyone in the office was pleasant. I will be back!

Te
Review №14

Great experience at Tunnel Vision. Staff was very friendly. Dr. Newton was great. Thoroughly examined my eyes, explained everything, answered my questions. I highly recommend Tunnel Vision.

Jo
Review №15

1st time at the eye doctor. They do a very good job making you comfortable. Appointment was super quick, especially for the 1st visit to an eye doctor ever.

Ch
Review №16

Dr Newton has been my eye doctor going on 20 years. I won’t trust anyone else. From day 1 he has always been personable and takes care of my eyes beyond your yearly checkup. Great office!

Ma
Review №17

I appreciate the professional, top notch service as well as the knowledgeable doctors. I was in and out in less than 45 minutes at a reasonable price for my eye exam.

Bo
Review №18

Dr Newton is extremely thorough. And he has been my doctor there for nearly 20 years. I appreciate the consistency. The staff is very friendly, helpful and knowledgeable. The glasses are more expensive than some of the bargain places but very good quality. Lots of frame choices and replacement lens warranty. To me it’s worth the extra to get good quality and good help.

Pr
Review №19

My recent experience with Tunnel Vision was truly customer service oriented. The staff were extremely professional. They provided honest feedback on the frames I chose and assisted me in narrowing down the best frame that fit my face and personality. I have been a patient for over 5 years and have found Tunnel Vision to be my best choice. I highly recommend you trying them out and seeing for yourself.

KI
Review №20

I am new to the area. The office staff listened to my request to be seen ASAP. These docs are busy, but they got me in. Very pleasant experience. Dr. Teague was helpful in answering my concerns. I will return for fitting of hardware. I would recommend this office.

Ta
Review №21

Had a great experience with Tunnel Vision, would recommend them to anybody in AVL or the surrounding area. Much more experienced and better than other places Ive been.

Wa
Review №22

I am a visitor to Asheville and had trouble with something in my eye. A friend recommended Tunnel Vision and he was so right. The facility was immaculately clean. Even though I did not have an appointment they were able to see me quickly and just as quickly solve my problem.

je
Review №23

I appreciate the care and time Dr. Newton and Dr. Teague take to answer my questions about my eye care! The staff is also friendly and helpful when choosing glasses!

Da
Review №24

Tunnel Vision is a great place to go.I was impressed with my whole experience.Friendly and knowledgeable staff.

La
Review №25

Always professional but everyone maintains a personal approach.

Cr
Review №26

Always friendly and helpful staff. Clean and elegant space. Short waits and quick turnaround times. Since Dr. Lear left, I have seen Dr. Teague and am happy to have seen a consummate optometrist such as he for several years now. I have been going here for about 10 years, since I moved to Asheville, and wouldnt think of going anywhere else.

Jo
Review №27

First visit. Had been way too long since I had an exam. Dr. newton was great, easy to understand and quite thorough. All staff were pleasant and considerate, great COVID protocol. The young man who helped me pick out frames was great, unfortunately I dont remember his name but props to him!

Pa
Review №28

Needed a quick check because of eye irritation. They were able to fit me in right away and diagnosed the problem immediately. Friendly and knowledgable staff.

Ga
Review №29

Staff are kind and friendly and make you feel that your visit is important. Highly recommend Dr. Newton!

Ea
Review №30

Very nice, friendly staff. Felt well taken care of.

Jo
Review №31

I have gone to Tunnel Vision and Dr Victor for the last 11 years. He is excellent at his craft and the team of employees he hires are all spot on. I cannot say enough good things about each and everyone there. They are all polite, courteous, helpful, and extremely knowledgeable in frames, lenses, add ons and most importantly, navigating the web of insurances and traps. You never feel rushed when working with them, and they will take as much time as needed too ensure you are completely satisfied and understand everything.. Great Job as always Victor !! I would highly recommend, if nothing else, everyone just walked in the door and experienced this team of professionals. You will make this your one and only stop for glasses, lenses, and eye exams .

Br
Review №32

Great staff and easy experience! Would recommend to anyone.

Br
Review №33

Doctors were great and it was a clean facility. Other than that, I think the glasses selection are terrible. Overall I am unhappy with my purchase and wished I had gone with my gut instead of listen to the technician telling me they look good. I was validated when everyone in my family told me how I felt the day I walked out. I feel like a jabroni and am already looking at another pair elsewhere. This is my fault and I take accountability for how much of a clown I look like. I should have gone with my gut when the technician had me try on a pair of glasses that were pretty much straight from the set of Harry Potter and looked at me serious. I swear I thought it was a joke at first. NOPE.

Ge
Review №34

Tunnel Vision went the extra mile to assist my 85 year old parents in selecting frames for their new prescriptions. My parents had previously gotten overwhelmed in the eye glass frame department following their eye exam and left without ordering anything. I called the office and explained what had happened and asked to schedule an appointment when I could accompany them back to the office. The gentleman that assisted us was very nice and it appeared he had been informed that my parents might require a little different attention given their prior experience. We succeeded in ordering frames for both parents! It seems like everything gets harder as we all get older. Its nice that Tunnel Vision understands this and helped make one task a little easier for my parents.

Ka
Review №35

Tunnel Visions staff have always been so friendly and go out of their way to tell me what to expect cost-wise as well as honesty regarding which frames look best vs not. Dr, Newton has helped my vision (just slightly needed) with contacts and glasses. He knows what to ask/how to test my vision to find the exact strength.Tunnel Vision has more of a small town/friendly atmosphere compared to other larger eye offices in Asheville while still maintaining a large array of frames, care, equipment and flexibility with appointments.

Ga
Review №36

Dr Newton is the kindest+caring doctor I have ever been to....Staff is super nice and helpful

Ji
Review №37

Excellent service and high quality care. Dr Newton and staff are very professional & caring! Highly reccommend!

Ka
Review №38

Great staff and of course Dr Newton is just the best! Explained everything to my understanding. I would recommend absolutely!

Ca
Review №39

Tunnel Vision staff and Dr. Newton are always professional, friendly, and polite. They always answer my questions thoroughly and I feel I am getting the best of care.

Co
Review №40

Very professional & thorough. Dr. Newman was very easygoing and complete in his examination. I will recommend to all. Will certainly be returning for any future care.

Lo
Review №41

Had some severe Eye Pain CVS Clinic couldnt help with. Even on a day they werent accepting walk ins they got me in immediately due to sheer luck and helped out!

Ki
Review №42

Extremely professional and attentive doctors and staff. I have never had anything but a great experience every visit.

Ra
Review №43

Very organized, beautifully clean environment. Dr. Newton was great.Had to return for Rx adjustment. Dr. Newton was very thorough and made every effort to get my issues resolved. Would recommend highly.

Va
Review №44

Friendly staff, and Dr. Newton got me a very comfortable fit of contact lenses in no time. He seemed to really understand my eye weakness. Where other doctors have either struggled to find the right Rx or just gotten close enough, Dr. Newton knew what I needed right away. Seeing clear and sharp! Also, Dr. Newton was easy to chat with and had a really nice disposition. Good experience at Tunnel Vision, definitely recommend.

Ga
Review №45

Lovely facility. all office staff were super friendly and informative. I was having an emergency eye issue and they fit me into an appointment .Dr. Teague was absolutely fantastic

Jo
Review №46

Good quality of care and I appreciate that they’re still taking precautions around COVID.Opticians are skilled and they have a nice selection of frames.

Ka
Review №47

I love Tunnel Vision. Dr. Victor Newton is great, very kind and professional. The staff is helpful. My glasses are always correct and I feel that my vision is being protected.

Ma
Review №48

The Doctors and staff are always friendly and helpful!

Mi
Review №49

The Doctors and staff at Tunnel Vision will go out of there way to make your experience as easy as possible, and they stand by there work and products.I have been going to them for the last 15 yrs or so. I have nothing but good things to say about Tunnel Vison!

Ri
Review №50

Ive been going here for a few years now. They have great doctors and staff. Current protocols are pleasingly Covid-safe. I recommend them highly.

Au
Review №51

Very clean and professional environment. Dr Newton was very knowledgeable and thorough with my exam. Very friendly and helpful staff. Would recommend Tunnel vision to everyone!

Ro
Review №52

Waited for my appointment for a month. Made sure they were in our insurance network when I made the appointment. Staff was rude immediately upon arrival. Watched them turn away an elderly woman who was just there to pick up her glasses because, We are really busy. We dont have time. When I went up, they asked if there was any insurance to file and when I handed them my insurance card - they said I would just have to pay cash because they recently stopped taking our insurance. Drove an hour to get to this place. Just awful.

Ed
Review №53

Empathetic and professional service. My vision is perfect with my glasses. I love my lenses and frames. I can see again. I’m a first time customer. There was a small hiccup which the manager resolved promptly. I admire their COVID-19 compliance and safety standards. I’ve since moved an hour hour away but will travel for quality care. Worth every penny. Thank you!

So
Review №54

Professional and efficient services provided by a friendly, knowledgeable and helpful staff. Ive never had anything other than a top-notch experience, whether I was there for a basic eye exam or an emergency medical visit.

Ri
Review №55

They did a very complete examination and gave me a list of supplements to help preserve my vision .

Bl
Review №56

I have never been so frustrated with a business in my life. I’ve been waiting for over a month to get in for a contact lense fitting, I’m on my last pair of contacts and have an appointment tomorrow to get fitted and get all of my new contacts. This morning I received a call from Elizabeth who told me that my Medicaid ID number was coming up invalid and that due to this I would have to pay out of pocket. Having just used my Medicaid recently for other dr appointments this seemed strange so I immediately called Medicaid and got my ID number, and while on the phone, the agent made sure she was able to pull up my information with no problem, and said there was no reason they shouldn’t be able to see it on their end. Assuming it was a mistake, and having verified this information, I called back in to Tunnel Vision with my ID number. It was a different woman who answered who would not tell me her name (I asked her name after this next part transpired). She put in the number and again said I could not be located and immediately said that I would have to pay out of pocket. She put me on hold and said she was going to try one more time. She came back and again said I couldn’t be found and would have to pay out of pocket. No apologies, no “let me look into this further” (even though the Medicaid agent said to have the employee call if there were any issues because again I DO have Medicaid). I said ok well what can I do since I have it, they’re telling me I have it, I have my ID number, I use it regularly so I know it’s active. (So many questions) I asked her if she was able to call them and told her the agent told me to have them call if there were any issues. She told me if a person doesn’t pull up in their system they use then they have to pay out of pocket. Again no willingness to help, or even show consideration or the slightest empathy as she could tell I was trying to get this taken care of any way I could on my end. I asked to speak to a manager and was told they weren’t in today, I asked the managers name which was Stephanie but was told she couldn’t give out a last name. I asked this woman’s name and she told me she wasn’t the one I spoke with earlier (not relevant, I wanted her name because she showed zero compassion and should not be in any type of customer service job). I get it, trust me, I worked front desk in hospitality for years, offices get busy, you don’t want to take the time to take an extra 5 minutes to call and verify the information, but this is someone who has been waiting for over a month to get in, desperately needs these contacts as I don’t currently have a backup pair of glasses (my own issue perhaps, but makes the appointment a little more pressing), has a one year old so it’s difficult to get to appointments sometimes anyway, and definitely doesn’t have the extra money to pay for something that should be covered but because of a glitch and some inconsiderate, unhelpful, honestly truly disappointing employees, I now have to wait even longer, find a different eye dr apparently, and have had to spend the extra time, energy, and possibly money to figure it all out. I’m extremely frustrated and disappointed and I took the time to write all of this because it is wrong how I was treated and to be honest, everyone deserves better than that.I would hope a manager would contact me. It might restore some of my faith in humanity.Thanks,Brittney West

Ni
Review №57

Dr. Teague is first rate! Knowledgeable, willing to educate patients and has an excellent demeanor. I would absolutely recommend. My experience with the practice in general has been positive.

Ja
Review №58

Dr. Newton and the staff were very helpful. Eyesight is very important, and the staff there ensure you get the highest quality care. Ive tried other providers and was very unhappy. Wouldnt trust my eyes to anyone else!

Au
Review №59

Dr. Newton was very friendly and professional. I was impressed with his expertise and his ability to explain his findings. Highly recommend him and Tunnel Vision!

Sy
Review №60

They are very kind people who are excellent at their jobs!

Ju
Review №61

DR. Newton is very caring and professional. I have gone to him over 10 years and he is a great clinician.

Vi
Review №62

Great experience with my 1st pair of glasses.

Je
Review №63

Great experience. Dr. Newton and staff are friendly and professional. Only complaint is glasses are slightly more expensive even with insurance. However, service and warranties make the additional cost worth it.

Ka
Review №64

Dr. Newton was very thorough with my exam, took the time to explain tests/procedures, and answered all of my questions. All of the staff at Tunnel Vision was exceptional! They were patient, understanding, and had wonderful personalities.

Ta
Review №65

Very friendly workers. Super fun frames and frame shopping experience.Highly recommend!

Da
Review №66

The absolute best eye care in Western North Carolina. The entire tunnel vision staff makes you feel like family. Excellent, professional cafe all while making you feel extremely comfortable.

Cr
Review №67

Great experience and the staff and Drs are very nice. In the past it has been difficult to find glasses that fit me, but they worked their magic and I came away with a great pair of stylish, comfortable glasses at a great price.

Be
Review №68

Love Tunnel Vision. They do a great job with my son. They made him feel very comfortable, and answered the many questions of a 7yr old.

CJ
Review №69

Tunnel Vision is great! Dr. Newton and his staff are professional, kind and accommodating. I recently had an eye infection and needed to be seen as soon as possible. They were able to get me on the schedule the same day I called and I was prescribed antibiotics! What a relief! They are the best in town! The office is clean and neat. Highly recommend for all of your eye healthcare!

Er
Review №70

Very clean facility and many COVID protocols in place - felt very safe during my appointment. The entire staff was highly professional and very engaging. Highly recommend!

Ch
Review №71

I love Tunnel Vision! The staff is incredibly friendly and bubbly yet professional. They are patient and focused on the patients needs. They move you through the process quickly! Special thanks to Haley for being so personable and incredibly patient! Dr. Newton is very nice as well. I just became a patient last year and now I wouldnt go anywhere else!

An
Review №72

Friendly & thorough eye exam. Great selection for glasses.

Do
Review №73

Dr Victor Newton is great, but I dont like the review system. Unless you click on a 9 or 10 it wont allow you to leave a review. The only reason I didnt give 5 start is the attitude of the front desk.

La
Review №74

I have been a patient of Dr. Newton for many years and always appreciate how he does his work, and his accessibility if needed between regular appointments.

Je
Review №75

Tunnel Vision was recommended to me by many friends and coworkers after I expressed displeasure at the way I was treated elsewhere, and I absolutely see why. The staff was very kind and helpful, and their COVID-related safety measures made me feel well protected. Dr. Teague was thorough, friendly, and personable, and it was really nice to have a doctor with a similarly strong prescription who could empathize with my struggles. I will definitely be a lifelong patient, and I highly recommend this practice!

Na
Review №76

Dr. Newton and the staff are great! All very helpful and friendly.

Re
Review №77

Have used this practice for years. Very caring and professional.

be
Review №78

Everyone there was very polite and friendly, also knowledgeable. They had really nice COVID protections in place and everything was super organized. The Dr was also really helpful and easy to talk to.

Je
Review №79

Dr. Newton is great! Staff is friendly and attentive, very quick in and out at scheduled time. The staff was very helpful picking our glasses.

Do
Review №80

The doctor was really nice, I really enjoyed picking out frames. Everything was super easy. Everything also felt really clean and organized in terms of how they handled the covid regulations. I would definitely recommend going here!

Be
Review №81

The staff at Tunnel Vision are always friendly, courteous and quick to respond.

Ge
Review №82

Your eyes are very important. Dr. Newton is professional and thorough. I would not trust anyone else with my eye sight. I highly recommend Tunnel Vision.

Da
Review №83

Dr. Newton is very relaxed and does the exam quickly but thoroughly. The rest of the staff was very kind and light hearted as we picked out glasses and filled out paperwork. My daughter and I had a good experience.

Li
Review №84

Been going to Tunnel Vision many years since they were at the other location. Dr. Newton is kind and patient and a good communicator. Love the extended hours and helpful staff.

sh
Review №85

We have been patients of Dr. Newton for many many years. We would not trust our vision needs to Anyone else. We love this practice. From the office staff to the doctors... they are all Kind, compassionate, professional and so helpful.Highly recommend.S. Barger

Bi
Review №86

Another great experience at Tunnel Vision with Dr. Teague and staff. Always professional, friendly, and punctual. A++

Ka
Review №87

Kaitlyn was awesome- listened well, gave honest opinions, and helped my hubby finally pick a pair after visiting 4 places.

Ke
Review №88

I’ve been coming to Tunnel Vision for twenty years. The place has changed some, of course, but it’s always been a pleasant experience. The staff and doctors have always been personable and professional.

Me
Review №89

Dr. Newton and Dr. Teague are wonderful, efficient and kind. The other staff are very kind and know how to communicate well! Always feeling welcomed and friendly when I go to my appointments.

hi
Review №90

Great experience at Tunnel Vision. I really liked and felt confident about my exam from Dr Newton. Office practices felt safe and clean, staff were on-time and so pleasant. Added bonus: reconnecting with Hailey.

pa
Review №91

I have never had a bad experience with Tunnel Vision. The girls at the front desk are so sweet! Dr Newton is wonderful! I wear contacts and Im practically blind! They work with you until you find the best contacts for your eyes and make sure youre comfortable and you can see!! I wouldnt go anywhere else!! I would definitely recommend them.

Sh
Review №92

I had an eye emergency after my puppy stepped on my eye. It was the weekend. I got a call back from on call doc and was seen that same afternoon for what was a scratched cornea. The appointment took no time and saved me going to the ER. Dr. T was incredible, kind, compassionate and super helpful. I love this practice for routine care and for my emergency!

Ka
Review №93

Dr. Teague was an awesome doctor! He thoroughly answered every question I had, and he was super nice. The facility was immaculate and all staff were super nice also! I highly recommend this business.

Lo
Review №94

I absolutely love these guys.Been seeing Dr Teague for a couple years now and I have never been happier with an optometrist.Thanks!

Ka
Review №95

The staff is always so sweet and helpful-especially Deborah at the front desk, shes a sweetie. I have gone here for years and see Dr. Teague every time, hes a great eye-doctor and Ive never had any trouble.

Da
Review №96

Exceeded my expectations for service, quality and price, great selection of frame styles. Helped me find what I was specifically looking for in new frames. Definitely recommend Tunnel Vision for eyeglasses.

De
Review №97

Punctual and very professional been going there for years

Je
Review №98

Professional and thorough and kind Doctor. Plus the staff is incredible and friendly! Great place! Highly recommend.

Ka
Review №99

Staff and docs are great. Take the time to explain all testing done. Very cautious during this pandemic and practice safety 1st. Much appreciated.Would like to purchase glasses from them but prices are too high for me as a self employed person.

St
Review №100

Dr. Newton and his staff are friendly,helpful and know their business.

Information
32 Photos
100 Comments
4.8 Rating
  • Address:4 S Tunnel Rd Suite 800, Asheville, NC 28805, United States
  • Site:http://tunnelvisionasheville.com/
  • Phone:+1 828-298-6500
Categories
  • Contact lenses supplier
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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