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Bellevue Vision Clinic: Charles J Clayton OD, Nermeen Hamza OD, Irish Dela Rea OD, Laura Olsen OD
13401 Bel-Red Rd Suite A4, Bellevue, WA 98005, United States
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Bellevue Vision Clinic: Charles J Clayton OD, Nermeen Hamza OD, Irish Dela Rea OD, Laura Olsen OD
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Pa
Review №1

Love these guys. Always professional, smart, and competent. During the year I was with Group Health (now subsumed into Kaiser), the GH people made such a mess of my glasses prescription that I actually dropped by Bellevue Vision Clinic in despair. They kindly took a look and actually marked where the GH people should have made the graduated lenses, which I took back and had changed. No charge, no fuss, and as soon as open enrollment, I was more than pleased to get back to Bellevue Vision Clinics.

GJ
Review №2

Great experience! Dr Olsen was professional and answered all of my questions regarding eye care. Lorenzo did an excellent job of picking out a pair of frames for me that I love! They are going to great lengths to protect patients from the spread of Covid. I would highly recommend their services.

Gr
Review №3

Dr. Dela Rea tested my vision after she had given me possibly the BEST referral I think Ive ever had. I had cataracts that needed taken care of, and she recommended a specific surgeon for the procedure. It went shockingly good. Ive worn glasses all my life until now, now I have 20-20 vision near and far.She is a trusted advisor!

sh
Review №4

The doctor was empathetic and explained the diagnosis very well giving options. I was made to feel comfortable and not rushed for additional questions. The glasswear area had nice options and I bought one.

Ra
Review №5

Thank you Dr Rea! She is so kind and patience in answering all my questions. You can feel that she truly care whats best for you, my dry eyes symptoms had improved so much after taking her recommended.

ha
Review №6

Ive been a patient with Bellevue Vision Clinic for quite a few years and always pleased with my experience with my doctor(Dr. Clayton) and the staff. Always professional, helpful and wanting to give me my best options for my optical needs.

Mo
Review №7

I’ve been seeing Dr. Clayton for over 20 years and can’t say enough good things. He truly cares for his patients and is very thorough. Everyone that works in the office is lovely - you feel welcomed from the moment you walk in the door. If you’re looking for an optometrist this is the place.

Aj
Review №8

Our entire family has been using Bellevue Vision Clinic since 2011 for our vision needs. The staff is super friendly and Dr. Hamza is amazing. Highly recommended!!

Ja
Review №9

I have been a patient for the past ~6 years and really enjoy the professionalism this center provides. I see Dr. Dela Rea and she is excellent! Knowledgeable, kind, and recommend to see her!

La
Review №10

Dr. Olsen is great! Great staff overall.

Na
Review №11

Dr. Dela Rea was awesome with my 11 year old who has progressive Myopia. She did a full comprehensive exam, explained our options and gave us all the time we needed. when it was time to introduce the multi-focal contacts, my son was very apprehensive as he thought it would hurt . She took time to talk to him, demo and show him the lenses. also helped him overcome his fear and eventually getting training to wear them and taking them off.as a parent she understand all my worries and have answered every single question with patience and care.I really appreciate the great care we received at the clinic also from all the staff around us

St
Review №12

Loved my experience here. Everything seemed state-of-the-art equipment wise for my eye exam; the staff was friendly and efficient, and they were able to get me in right away. I would definitely recommend them to my friends.

Ma
Review №13

Great job working with me as my vision changes. Long time patient!

Ma
Review №14

Everyone at Bellevue Vision has always been thorough and has communicated with me well and has been polite and friendly. Been going there for years for regular eye exams and eyeglasses. Recommended.

Ka
Review №15

Dr. Hamza is wonderful! The whole team is so thoughtful, warm, and thorough. We moved to Seattle but always make the trip to Bellevue for her care. Easy booking and text reminders, and terrific Covid safety protocols in the office made me feel safe taking care of my eyes. Highly highly recommend, Kate

Ja
Review №16

Everyone there was super friendly and just all around amazing. Definitely will be going back there for all future eye appointments. Only bummer is they dont take VSP.

An
Review №17

Dr. Clayton and Bellevue Vision Clinic have provided expert and professional care for my vision for many years without exception.

Tr
Review №18

Fantastic eye clinic! Super knowledgeable and would highly recommend to anyone!

Pa
Review №19

I have been a patient of Bellevue Vision for over 35 years. They are all excellent professionals who care about my vision. They are continually improving their equipment to provide the best possible diagnoses and also have a great optical department. I would absolutely recommend them to others, and in fact have done so.

MJ
Review №20

Ive been going here since I was about 5 years old, alway lovely doctors, assistants, office staff, everyone is wonderful. Service is quick and helpful, prices are completely reasonable.

Ch
Review №21

Visited Dr.Clayton yesterday for routine eye checkup. Everything is so smooth and seamless. Doctor has good knowledge and he knows what he is doing.

Ru
Review №22

I have been a customer Bellevue Vision for over 35 years. They have never failed to provide the very best care and to stand behind their products. On this most recent visit Alonso upheld their long tradition by making good on my broken frames out of warranty.Thanks,Russ

Yu
Review №23

Dr. Dela Rea is very nice and professional. She answered all my questions very patiently and gave me clear instructions on how to handle my dry eye symptoms.

Je
Review №24

Strongly recommend; Ive been going to Bellevue Vision Clinic for annual check-ups and contact lenses for over 15 years now. Several years ago they increased the number of opticians on staff and so its even easier to get in now. Friendly staff.

Je
Review №25

I had a great experience at Bellevue Vision Clinic with Dr. Hamza! Everything was efficient, I felt safe in the office with their Covid protocols, and I loved that they offer extra imaging to better understand the health of your eyes.All in all an excellent experience.

N
Review №26

Last week I had my first eye exam at Bellevue Vision Clinic. The staff were very friendly and welcoming. Dr. Clayton was very thorough in the exam and I appreciated all of the care and education. Thanks again!

Li
Review №27

Bellevue Vision and Dr Clayton get 5 stars. Always thorough and caring with my complex eye history. Ive been a happy patient for over 25 years.

Ja
Review №28

Dr. Clayton is an outstanding optometrist. Comprehensive assessments with advanced equipment - extremely up-to-date with relevant scientific and medical advancements with practical application. Highly recommend.

we
Review №29

Excellent service! Dr. Clayton is a very patient doctor and really takes time to answer questions. I feel so fortunate to find a great optometrist on the east side. As time progresses, the contact lenses I had been feeling comfortable to wear started to annoy me when I read on my computers, iPad, iPhone or even sometimes during driving. Dr. Clayton showed me several options to deal with the issue and asked me to try a pair of multifocal contacts. The moment I put them on I knew the pair is the right fit for my eyes in terms of comfort level, eyesight balance, far sight and near sight focus. I could not ask for more. It is not easy to find a balanced solution to my eyesight problem which combines high-powered nearsightedness, a bit of astigmatism and presbyopia. The power and brand selected by Dr. Clayton solved all of the problems. Thanks!

Pr
Review №30

I had my comprehensive eye exam with Dr. Clayton a week back and am very satisfied with his detailed testing and explaining me all the details of my eye health. Since, I have high myopia, Dr Clayton made sure to check in details for retinal detachment and other age related eye disease like glaucoma, macular degeneration, etc. He did the fully dilated pupil exam, 2D retinal imaging, 3D OCT scan to see the details of my retina and also checked the health of my cornea. All the staff at Bellevue Vision Clinic were very friendly & courteous and I look forward do my regular eye exams at Bellevue Vision Clinic in future.

Be
Review №31

Friendly staff, and worked with my 7 year old really well. Our wait time to see the doctor was a little long, but otherwise had a great experience.

Tr
Review №32

If you want to feel like youre working with extended family, be professionally and well taken care of, and to trust the people taking care of you and your vision? This is your place!

Br
Review №33

I returned to BVC after 9 years and was very impressed at the professional service, friendliness and that they had maintained my previous records. Dr Clayton and staff were excellent, I should never have tried someone else!

Ke
Review №34

Ive been a Bellevue Vision Clinic patient for close to 30 years, originally with Dr Glaze (retired) and now with Dr Clayton. I wouldnt trust my eye health to anyone else.

Ma
Review №35

I’ve been seeing Dr. Clayton for many years now. He is always kind, cares about my well-being and always gives me all the time I need. Bellevue Vision is a long way to drive but is well worth it.

Be
Review №36

I suffered from serious dry eye syndrome for most of my life.. Of course, this condition tends to get worse with age. I had a number of eye doctors prescribing many remedies, such as Restasis...very expensive and totally ineffective.But since Ive been a patient at Bellevue Vision Clinic under the care of Dr. Nermeen Hamza, my symptoms have been about 80% relived thanks to common sense practices, such as wearing a sleep mask, daily eye cleaning practices, the use of hot pads, special eye drops and useful vitamin therapy.My dry eyes used to be debilitating, but now the condition is under control and I feel that I can live a normal life. I highly recommend this Clinic to the many patients who suffer from dry eye syndrome, or for regular eye care needsBeryl Knauth

Ki
Review №37

I love coming to this office and everyone is very helpful and professional. Dr Hamza always goes beyond just the scope of eyes to help her patients. Lorenzo is great with lenses too! Great team overall.

Ve
Review №38

Great service. Polite. Follows COVID guidelines strictly. Answers the questions patiently.

Ti
Review №39

I have had my eyes checked here for over 20 years. Great staff and friendly service. Dr. Clayton has kept my eyes working well the entire time. I recommend them.

Ka
Review №40

As a patient for many years Ive been disappointed after my experiences at BVC this year. I would recommend visiting Dr. Irish Dela Rea but do not recommend Dr. Nermeen Hamza.

Se
Review №41

The staff is very profesional, they are very strict with their process to keep the place clean but still comfortable.Charles J Clayton, never stops amazing me... his passion and explanations are always fresh like if he were hearing for the first time the question and answering in a very detail form.Congratulations to all the staff for such an amazing job!

Ev
Review №42

As always, every effort is made to accommodate patients even under difficult circumstances like a handicap of some sort. Work is thorough, explanations are clear.

Ti
Review №43

Dr. clayton took the time to talk about my eyes in full detail and gave great care. Staff was also professional and friendly. I high recommend this Dr. to anyone.

He
Review №44

Ive been going to Bellevue Vision Clinic since the mid-90s, and even though it is a bit of a commute now to get to their office, its worth it for me due to the care I receive at Bellevue Vision Clinic. I went in for my annual visit last week, and though things are a little different due to COVID-19 restrictions and precautions, I experienced the same high-level, friendly and professional services. I appreciate the care Bellevue Vision Clinic is taking to ensure patient safety, and Im glad to see the level of service has remained top notch. Thank you!

Ma
Review №45

Very friendly staff. Dr. Hamza is great! Highly recommend.

Do
Review №46

These doctors are the best. professional and friendly service. I highly recommend!

We
Review №47

All the personnel in office are nice and friendly. They put everybodys health at first place and have very thorough precaution against covid-19. Dr. Clayton gave eye examination to me, he is very professional and we also had a very good chat about life in Washington during the check, it appears we both love fishing a lot :)

Sh
Review №48

First time to BVC and loved it. Dr. Hamza was fantastic- knowledgeable, caring and made me feel safe during my visit. I have since referred my son to her who also had a positive experience. We look forward to having her manage our eye health.

S
Review №49

We have been seeing Dr. Clayton for years. He is knowledgable, patient, and very very kids-friendly. His staffs are courteous and super helpful.

Br
Review №50

Hands down the best optometrist I have been to. I have moved slightly out of the area, but will travel back for these appointments.

Gr
Review №51

Excellent service, great selection of glasses. Very technically knowledgeable. I have been going here for over 10 years and my experience has always been good.

Di
Review №52

Detailed attention — I am finally able to wear contacts after many tries with other clinics

De
Review №53

I LOVE this place. Dr. De La Rhea is amazing! shes patient, joyful, understanding. I feel comfortable discussing my needs with her. They also have process for COVID in place where i feel comfortable going in. Ive recommended her to my friends and co-worker.

Na
Review №54

I’ve been going here for all my life and they are true professionals with a personal touch. When I lived away from the area, I went through several optometrists because I was used to the quality of care here. Thanks for everything!

Fi
Review №55

Called Monday to have our eyeglasses nose pads fixed, and receptionist had me come in the following morning. Prior to my appointment the receptionist had enquired if they were purchased from them. I had mentioned that my wifes was not but my eyeglasses were purchased/made at their clinic. After talking to the optician the receptionist said to bring them so they can take a look. I showed up for my appointment the next day and was greeted by the optician. I showed her the two eyeglasses, and she said that my wifes eyeglasses were not from them. And I said it was not but she took both eyeglasses. I waited for awhile and finally both where fixed. However before I left she commented that normally they dont repair/fix eyeglasses. Obviously she meant not purchased from them and was referring to my wifes eyeglasses but I was thankful that they were able to fix both. I did find her side comment rude and was extremely disappointed since I had mentioned over the phone prior to booking an appointment that one of the glasses was not from them. She should have provided other options like charging for repair on the other eyeglasses or not accept them if it was a policy or pay extra for a nose pad and fix it myself. Also checked BVs website but did not find anything on not doing repairs for eyeglasses purchased from other vendors. Its disappointing since their staff used to be so warm and friendly. We were actually planning to go back for a much needed annual eye exam and maybe purchase eyeglasses which we used to in our last visit. As I was about to leave, the optician greeted me a Happy New Year and I greeted her back too but my morning was not good anymore. Im hoping they would bring back the genuine customer care they used to have!

Da
Review №56

My glasses had broken and I needed an updated prescription. They were able to get me in quickly . They had effective health screening before at the facility. They sanitized throughout the vision screening process. I felt safe being there. I also appreciated the care and efficiency with which they completed my eye exam even with Covid protocols in place.

La
Review №57

Wonderfull serviceVery professionnalEasy to joinVery kind with kids

Va
Review №58

I have been going to Bellevue Vision Clinic for years. They were the ones that caught my glaucoma, and they spent extra time helping me with some dryness in my eye (as well as going a fine job on my eyeglasses. I recommend them.

Ch
Review №59

Always very professional service! They responded very well to the changes necessary for Covid. I felt extremely safe at my appointment

Da
Review №60

Took me 6 attempts at contacting them to get an appointment scheduled, despite being a returning customer. After my appointment, the glasses I chose were backordered, and I had to exchange 14 e-mails with their opticians before being forced to come in and talk to them in person about the glasses. Then the managing optician told me to forget everything everyone else has already told me, they are not going to order the glasses theyve been keeping me waiting for, for 3 months.Go somewhere else.EDIT: In reply to the business comment, they are not being truthful. This was not a case of the frames I was looking for no longer being available, the managing optician told me that they do not order from that supplier at all, and theyve just been roping me along in e-mail. He directly told this to me in person.

Do
Review №61

All three members of our family are patients of Dr. Clayton and have gone to the Bellevue Vision Clinic for many years. We highly recommend it as having the highest professional standards and a caring staff.

Ca
Review №62

I can`t say enough about Bellevue vision clinic. I recommend all the doctors but especially Dr Clayton. He`s simply Fantastic. I`ve been his patient for 10 years now.

Pe
Review №63

Great service I had an emergency and they fit me in Dr Olsen was great. They are meticulous about disinfecting.

Le
Review №64

My favorite eye doctors and staff! Ive been coming here for eye care for 23 years. Starting in 2019, my WA Exchange health insurance stopped including Bellevue Vision Clinic. :-( I wont switch providers so I pay out-of-pocket now. For me, its well worth it.

Jo
Review №65

Fixed and adjusted glasses. Great Service!

Er
Review №66

I really like Dr. Dela Rea. She us caring, attentive and really continues to work with me on my eye issues with the latest and greatest treatments.

Do
Review №67

Dr. Hamza is awesome. She really cares about her patients and takes great care in explaining everything. I totally trust her with my eyesight.

Al
Review №68

The receptionist was friendly and helpful. The remainder of the professional staff was polite, competent, efficient and fairly formal.

St
Review №69

Went in with eye issues and walked out feeling so much better! Thanks Dr. C.

Au
Review №70

Been a client for over 30 years - everyone there is awesome!

Ho
Review №71

Thanks you Bellevue Vision Clinic for getting me in so fast on a Saturday. I was very happy with Dr Olsen and her staff. She did a great job going over my eye issue and explained everything to me. I would recommend this clinic.

de
Review №72

Excellent service. They were through professionals and explained everything nicely.

Je
Review №73

BVC patient for about 30yrs and always enjoyed meeting with Dr. Glaze and now happy seeing Dr. Clayton each year. They have always taken good care of my vision, explained things clearly and were patient with questions. A couple issues have come up over the years and they got me back in immediately and addressed things right away.

In
Review №74

Amazing experience. Dr Hamza introduced specific type of lens for my ocular needs and results were instantly visible. thank you doc. staff is very professional.

Le
Review №75

Always a positive experience at Bellevue Vision Clinic. Dr. De La Rea is very helpful, informative, and super pleasant!

Ga
Review №76

Dr Hamza and the staff are just terrific. Professional and detailed.

Ev
Review №77

On time, professional and informative. Dr. Dela Rea is committed to getting my sight optimized for my lifestyle and work. I would strongly recommend her for anyone wanting a top notch optometrist.

Sa
Review №78

I have been going to Bellevue Vision Clinic for 40 years (first to Dr Glaze and later Dr Clayton) and have always been served well. They take advantage of the latest technology for detecting and analyzing eye condition. Their detection of dry macular degeneration symptoms allowed me to catch and stabilize it early.

Da
Review №79

My eye appointment went easier than I thought it would.My glasses were broke but Lorenzo was able to fix them. I really appreciate his work.

La
Review №80

Ive been going to Bellevue Vision Clinic for more than 20 years with one brief break when I had employer-provided vision care that BVC didnt accept. During that time I was able to really appreciate the cutting edge technology BVC uses to evaluate my eyes. Exams are quite thorough. The staff is terrific. The new COVID adaptations are well thought out and I felt completely safe throughout my visit to the clinic.

L
Review №81

Dr. Hamza and the staff at Bellevue Vision are wonderful. Their COVID19 office safety protocols make me feel very comfortable to be seen. I highly recommend this office.

Bi
Review №82

Dr. Clayton has taken good care of my vision needs for several years.

Je
Review №83

Went back to BVC for the first time since COVID-19. I am very glad to see them opening again and Dr. Clayton himself. Of course each visitor will have to put the mask or mouth covering on throughout the appointment. BVC is well organized and they have a lady staffer greet you at the door if you arrive at the scheduled time precisely. She guided me to the waiting room until someone from Dr. office started checking on me. The clinic rooms are super clean. I didnt see any other visitors except doctors and staffers. The overall experience was excellent though the online check-in process seems complex and too long.

Pe
Review №84

The staff at the clinic is super nice, friendly, and professional. Ive been a patient there for 15 years or so and I always like to come back. Ive seen Dr. Clayton and Dr. De la Rea and I would recommend them both. They are very thorough and explain things in great detail. A word of caution though - they get really busy towards the end of the year, so schedule your appointment in advance!Covid19 update: The clinic seems like the most protected place in the whole world - you have to have an appointment to even come in (door is locked), everybody wears masks and gloves, everything (including the restroom) is thoroughly cleaned after each patient. I felt completely safe and protected - thank you!!!

Ma
Review №85

Dr. Clayton is the best! I pay out of pocket to see him. Great customer service.

Da
Review №86

Took my mom to see Dr. Irish Dela Rea in Aug 2018 and July 2019 and both times we were very happy with our experience. Dr. Dela Rea is very friendly, professional, knowledgeable, takes as much time as necessary to do an exam and explain everything in greatest detail with additional pertinent info, and is a pleasure to talk to. Highly recommend!

An
Review №87

Love the staff and Dr. Clayton! I felt very safe with all of their cleaning protocol and distancing.

An
Review №88

Smooth appointment setup and checkin. Thorough exam. Courteous staff.

De
Review №89

Great customer service from everyone I came in contact with, and knowledgeable. Highly recommend Bellevue Vision Clinic.

Pa
Review №90

Dr. Clayton does through eye exam and do every attempt to address your queries.

Ch
Review №91

Very friendly and professional staff. I saw Dr. Clayton and Dr. Dela Rea in the past and both were excellent. Highly recommend this clinic!

Ha
Review №92

Dr Clayton has been my only eye doctor going on 15-20 years. He’s outstanding

Da
Review №93

Everyone was very friendly and helpful throughout my time at BVC. The worst thing I had to deal with was waiting for the doctor to come see me, but it wasn’t so bad. She was very knowledgeable and caring. Then when I went to pick out new frames, they had someone help find the perfect frames for me, and I couldn’t be happier with them :) They had my lenses on sight, and were able to get me my new glasses within 20 minutes of finishing my eye exam.

kr
Review №94

The Bellevue Vision Clinic was a great experience! From ease of getting an appointment, to the front desk, to the person doing the tests, to Dr. Clayton, I couldn’t have asked for a better experience. I will highly recommend!! A very upbeat professional place and Dr. Clayton was amazing!!!!

Ji
Review №95

I have been seeing Dr. Clayton for over 10 years. He is the most knowledgable and helpful eye doctor whom I have seen. He was very patient to learn my thoughts and fine tune my prescription to make it work the best for me. He treats patients like family and I have been very grateful to find such a doctor in my neighborhood.

Za
Review №96

Front desk is friendly and efficient. I was almost 15 mins late to my appointment due to commute hour traffic, but they accommodated me. Doctors are thorough in checkups and follow-ups, and take time to answer questions.

Ma
Review №97

The eye appointment was clean, thorough, efficient and friendly!

Ga
Review №98

Ive been a patient of Bellevue Vision Clinic for nearly 30 years and always highly recommend them to others. They dont just check vision, they do a thorough, deep health check of the eyes. And theyre all very nice people as well.

ch
Review №99

Great service!

Ne
Review №100

Well organized appointment with all safety procedures and conducted by very professional people.

Information
2 Photos
100 Comments
4.9 Rating
  • Address:13401 Bel-Red Rd Suite A4, Bellevue, WA 98005, United States
  • Site:http://bellevuevisionclinic.com/
  • Phone:+1 425-747-2020
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:Closed
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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