Our salesman is Kevin Moore (k2) not your typical salesman. This gentleman is so enjoyable, knowledgeable and goes the extra step to care for his customers. Thank You again Kevin for your help your patience and expertise.

The team worked very hard to make sure I was able to get the Jeep I wanted at the payment I wanted. Thanks Greg!

Truck shopping brought me to this dealership. Had a very positive experience. No pressure, easy to deal with and very helpful/attentive. Entire staff was friendly. Enjoyed my experience there and ended up buying a truck. Great deals too. Best I could find for our area. Thanks Brandon for all your help. Pleasure doing business with you.

Kevin was really helpful and friendly. Great experience through an through. Would definitely return again an again.

Their service prices online do not match what they charge. They are dramatically different. If you dont know about vehicle maintenance they will have you replace expensive parts unnessarilly. I walked out today after waiting two weeks for an appt to replace my brake pads, because they wanted to replace my rotors too, apparently my rotors wore out in under 30,000 miles according to these folks at the service desk. The service manager didnt help me when I called.

They do good work . Fast and have loaner vehicles for people to use which makes it very easy to get your vehicle fixed without the hassle of renting a car. Which is a pain.Also My service service advisor Betsy was very helpful with getting me the loaner vehicle that I needed.

Service prices are very reasonable here, and they are extremely thorough. Will be getting my Jeep worked on here from now on.

I recently purchased a used 2017 Dodge minivan from here and I did not have the best experience when I picked up my car. First, the car was shipped from Florida to the dealership here and I was told I would get a free inspection before I would take it home. Jeremy was the one who worked with me. When I finally got the keys, I noticed that the gas was almost empty and I let Jeremey know and he told me that only new cars will come with full gas and the used cars will not. So I went down the street to Circle K and then I noticed there was no gas cap. So I went back to the dealership and said they shouldve let me know since they completed the free inspection. Then he told me that the van doesnt need a gas cap but I insisted that it was needed. The service manager came out and said that it does need the gas cap so then Jeremy proceeded to tell me that I would need to pay $33 for one. I should have been told once they completed the inspection that there was no gas cap and I would have simply went and bought one myself but they did not let me know. Also, a gas cap can be found for about $6 elsewhere but I was charged $33 here. Please be careful of any hidden things and make sure everything is okay with the vehicle if you purchase one from here.

Very professional, and seem more concerned about keeping the customer than trying to get every dollar they can out of them.

Buyer be warned, I bought my first Jeep years ago never had any issues service was always fast and great but I bought my second car in 2018 without knowing managment had changed. Once Joe retired from service its been nothing but problems they wont even look at the car without asking for money up front. I had a transmission issue and had to fight to get it covered even though it was clearly stated in my warrenty that it was covered. I reached out to Chrysler and found out they NEVER even submitted to see if it would be covered before telling me it wasnt. Once I brought that up all of a sudden they used my warrenty and all I had to pay was my deductible. Will not be returning to the dealership even for an oil change. My warrenty is still effective qnd ill have my car serviced by another Chrysler dealer!

Now bought 3 vehicles here. Will come back again!

Props to my boy Scott Foster. He always hooks us up with the best deals.

Took almost 2 hours for a oil change with no one in front me. Everyone that works there is nice but no one seems to move too quickly.

Good service 👍ok deal

I drove 3 hours to this dealership because they had exactly the Wrangler I wanted in stock! Dave Custer was an EXCELLENT salesman - great communication before, during, and even after purchase. All questions answered and more. Highly recommend this dealership as well as Dave!

Plenty of better dealerships in the area, but they are consistent with ripping you off. Working a deal on a new car or service department, both are sure to disappoint

All the people who work there are great. Scott Mancabelli was a great Sales person to work with. Tony made the Finance part the quickest and easiest I have ever had. David and Dom in the Service Department are absolutely 💯 percent great. And the guys in Parts Department and the Cashiers are the best to work with, because they are always friendly and helpful.

Fantastic dealership! Always well taken care of when I bring my car for service or purchase a new car.

Very happy to report about my car buying experience with this dealership. Travis was the salesman that I dealt with. From get go till delivery of my vehicle, everything was great, clear & transparent. If youre in market to buy new or used car, give Travis a call. Hes solid guy to deal with.

I bought my first certified pre owned vehicle here and I couldnt have asked for a better experience! Everyone was extremely friendly and helpful. Very clean and modern dealership. I will be buying my next car with them, and look forward to doing more business with them! 🙂

A small glitch was taken care of with swift & more than expected response! Dominique James showed real professionalism when he listened & took this glitch seriously! He is an asset to Falls Motor City! Thank You!

I am reviewing the quick service lane. Guys are great and got me in and out for Oil change and tire rotation. Not only was that done quick they also fixed 2 recalls that I was about the schedule. These rocked it!

They had all the parts I needed to put a wrecked car back together

I bought a Dodge Ram hemi 8 years ago good service

Good place and very nice salesmans

I purchased a 2020 Chrysler Pacifica on Monday and had the best experience with salesman, Sam Mayti. After feeling defeated from a poor experience at Klaben Chrysler in Kent, I said a prayer asking the Lord to help me find a safe, reliable vehicle for my family within budget. I walked into Falls Motor City and was greeted by Sam, wearing a covid-19 face covering with “Psalm 23” written on it. If that wasn’t a sign, I don’t know what is. I made conversation with Sam about the passage on his face covering and learned that Sam has a lot of wisdom to share from his experience of being saved. I felt this was the Lord answering my prayer but also using the situation to teach me his word further. Not only was I extremely humbled by this experience, but I felt that Sam was very fair and offered us a great deal for my family vehicle. So far I am very happy with my purchase!

Got my new 2020 Ram Big Horn 1500 4x4 there a week ago. Friendly, great prices, and they work to move inventory.

The hardest part about buying a car is finding a dealership you can trust. From a 20 year car gal, look no more! Cole runs a sales department with integrity and class!! Best experience I could ask for since I couldn’t sell to myself!!

Honest with you! Great service and move quick to get it done!

1st time there. Maybe keep coming back for oil change.

Excellent out of state experience here!I was looking for a good deal on a new 2014 Ram 1500 Laramie Crew Cab. Saw an add from an Ohio dealership on e-bay for a great price for this vehicle, not too far from home - 2 hours away. Called the dealership and spoke to Ron Hall, an excellent and forthright salesman. I told him that I was inquiring about the ad on eBay. He took the VIN and pulled up al the information and answered all my questions. We then covered my trade and agreed on a value. We agreed that all things being equal I would drive out and do this deal. I drove from Pittsburgh PA, with my trade, to Cuyahoga Falls OH, about two hours away. I liked the truck and they liked my trade and the entire deal went through exactly as agreed upon and there were no surprises. The finance manager, Cole Morgan, was very thorough and explained all the forms that we were executing. No pressure to buy warranties or rust proofing, although add on products were brought up. Both people I interacted with at this dealership were professional in every way and a pleasure to deal with. I would highly recommend this dealership and would not hesitate to buy another vehicle here and would not hesitate to refer a friend or family member!

Love this place! Talk to Dave Custer if you need a car! He has sold us two! Nice people all around....even if your having a bad day and yell at them they stay professor and understand. They are cool. A few people I dont care for but mostly great people!

Kevin Davis was great in helping get the van I wanted. He did an excellent job of getting thing done. He made my first time shopping at a Dealership an enjoyable one. I really felt at home and at ease working with him. He was very professional in working with me. I would highly recommend Falls Motor city AND Kevin Davis to my friends and family for their car needs. I was able to find a nice 2005 Dodge Grand Caravan with low mileage that was in decent shape. It will be my forever van.

Went in to have a code reset on my new factory radio kept being transferred back and forth between parts and service decided to visit location due to me being asked to come up got brushed off and ignored was told to ask one of the guys in the back had no idea where the back was so I just left no one seemed to really want to help.

I had lost the key to my Nissan Liberty Jeep and called Falls ahead of time to see if they could get me a key. The parts department said they had one and it would be $220 for it but I would need to get it towed to have it programmed. Needing a key, I decided to take it in. They looked it up and made a new key and hat did not work in the locks or ignition. They were convinced that the locks were redone and that the only solution was new lock cylinders. I was told it would cost $500 for new lock cylinders and they would have to order them and do the work on Saturday. I wanted 2 keys do that I wouldn’t have this issue again. I got a ride home and they did the work and it was complete on Monday when I picked it up. A day late but wasn’t expecting them to get the parts and get it done on Saturday like they said. It cost just over $900 and left with the Jeep. A few days later I found that only 1 of the keys worked in the locks or ignition worked. Went back to get it rekeyed again feeling that there was nothing wrong with the locks in the first place. They said they would make it right and on the second try this time the key worked. At the very least their quality control is lacking. I will just leave it at that.

We love this dealership; our family has made our past 2 car purchases here and weve been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasnt sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :)

I have never been to a dealership that didnt want my business. Terry is the rudest sale person I have ever met. I went to test drive as I had some idea what I was looking for. I was told to go online and look and that all the pricing was listed there. I was told that I wouldnt get anything for my trade in, which is a jeep, when others offered 8k-9k. I would not recommend if you are looking for someone who is knowledgeable in their products and is willing to take time to actually sell you a vehicle.

We drove nearly 300 miles to purchase a new vehicle from this dealership. I was skeptical because the price was so low compared to everywhere else we looked, but it was definitely legitimate. I worked with Ron and had most of the paperwork done via text/email/phone so it went incredibly quickly once we arrived at the dealership. Ron even followed up after to see if we had any questions. I would highly recommend. Thanks for a great experience!

I emailed Kevin Davis about a Mazda they had and he allowed me to negotiate without any trouble. I never felt pressured by him over the net or even in person. After I test drove the car and discussed my thoughts about it with him, he asked, so what would you like to do next? He has great tact in handling his sales with customers. He is what you want in a car salesman. Call in and ask for him!

Was in for service for an airbag recall. Was my first time here and service staff was very attentive and helpful. I was looking around the lot while my Jeep was in for service, and one of their salesmen approached me and asked if I was looking for anything in particular. I let him know I was just looking around and that I was not looking to buy or lease at the moment. He was very understanding and let me know he was available if I had questions. He then gave me his card and let me be. No pressure, no hassling, so if you want to look around in peace, do it at Falls.Service was quick and resolved the problem just fine. All the interior panels fit tightly just as they did before the repair. No problems!

Service Dept SUCKS! POOR COMMUNICATION! We brought our van in on Wednesday for service, its now Saturday 4:40 pm and still no call or vehicle!! Theyre closed!

I was looking for a used car to replace my old one at the time. The staff was very helpful and nice. The salesman, Josh, was not pushy and did not try to sell something I couldnt afford and didnt need. He worked with me on the price of the car so I could walk out with as close as possible to my preferred price range. They even did go out of their way to make sure I was satisfied and replaced two parts for me for free, even though it was not part of the limited warranty. If you are looking for a new place to buy your car - this is it.

This is our second purchase from Falls and Andy Howard. I have never had a car buying experience that I would use the words painless or pleasant with until I started dealing with Falls. From the moment you enter the dealership you notice a difference. They let you look without the stereotypical pounce on you that I was used to at other dealerships. Our salesperson, Andy Howard, is knowledgeable and is always looking for whats best for YOU. He is truly a class act. He is a great salesperson and person. Id like to also thank Cole Morgan who has the tough job of being the finance person. He makes all the signing easy and organized. He never pushes the extras but gives you the pros and cons and lets you decide. It is a refreshing way to do business and the RIGHT WAY. We will continue to purchase vehicles here with confidence

Kevin Davis is a very professional salesman. Kevin is a very kind person, with knowledge of the different products we were looking for,The building is clean and user friendly yet makes a statement for the character that the staff has, while waiting to sign papers for the van we bought i noticed that everyone was doing a job to help the next person without hesitation. I think that we need more companies in the world that put the consumer first in most every situation. Thanks For all the kindness, me and my family will be back to buy more from this company.

Experience ratingKevin made the experience enjoyable. I felt like we were working together toward the same goal. Very friendly and customer focused. He made my son feel comfortable and entertained, not bored.

Great customer service

This was a no-hassle deal. I purchased online without seeing the truck. Andy was great and didnt play games. I have purchased many vehicles in the past and know that if you buy from a Dealership you will get a quality vehicle. You may pay a bit more but in the end it is better than gambling with Sal on the corner lot. The truck I got was as advertised and in great shape. The service department did a detailed inspection of the truck and replaced several items that most places would have just ignored.My only gripe was that they didnt deliver it with a full tank of gas? Disney would have spent the $30 to make the experience perfect.

I have been looking for a minivan to carry my Great Pyreness. He is way too big to ride in my Hyundai any more. I looked online and found Falls Motor City had just what I was looking for. When we arrived; we were greeted by Jerome Gordon. He patiently answered all my questions and was very knowledgeable. My husband told him to direct his comments to me since it would be my car. Jerome did just that. I felt very comfortable in Falls Motor City. There was no pressure to purchase. I am so very happy with my new minivan and cant wait to take Benny on his first ride. Now my big dog can ride in comfort.

Great service and friendly staff. They scheduled me quickly and handled everything with ease.

We never felt pressured into buying a vehicle we werent comfortable with. Andy knew we were shopping around and he was very upfront with the price and went the extra mile to look for ways to save us money. In the end, no one could beat the price Falls Motor City offered, or the experience we had with Andy. We also had an excellent experience with their finance department. With two small children in tow, Bobby was very efficient and got us in and out in no time.

Our salesman Keith Hamilton spent several hours showing us several vehicles and patiently waiting while I compared them all in amenities, pricing, and new versus used. He spent a lot of time explaining trim options, but I never felt pressured to make a hasty choice or feel like I was being pushed to buy a certain vehicle. I like the fact that the sticker price is the price and theres no haggling needed. Keith demonstrated integrity and professionalism and I would definitely recommend anyone wanting to purchase a vehicle to call him.

Great experience. No pressure. I told Franco while we were on the test drive my expectations and where I needed to be. Knowing its not a perfect world and expecting some negotiating, Cole did a wonderful job getting us where we were comfortable making a deal. The bottom line is these guys did a great job without the back and fourth pressure. Franco brought us out cold bottle water and asked if we needed anything, also told us how long each step was taking ie "Should only be another 15 minutes"....Highly recommend!

Worst dealer Ive ever been to. I bought a certified preowned 2015 Ram 1500 Laramie. Whoever does their inspections is terrible. Sunroof leaked, battery was bad (wouldnt even replace is even though I bought the truck UNDER a month ago), leaked oil, exhaust manifold leaked, brake light was out, engine still sounds like its ticking, and a few other things. Ill never go back nor would I ever recommend anyone to go there.

Kevin got the van I wanted within the work day and we left with it that night. The price was right and exactly what we wanted. Kevin and Bobby were both very professional and friendly. Everything was very fast and explained very thoroughly. No extras pushed on us and the paperwork was clear and ready very fast. By far, the best experience for a large purchase of anything. I will definitely buy my next car from them and probably all after that too.Thank you so much, we are very excited.

Stopped in on a Sunday not even knowing the dealership was open on Sundays. Was looking at trading a car in and buying new. They had the vehicle I had researched and wanted on the lot. Took a test drive, agreed upon a price, agreed upon a trade in value, put a deposit down before I left, and took delivery of the car the next day. There is absolutely zero chance I could have gotten a better deal anywhere else in the state, and for that matter, I am not even sure if I could have done better anywhere on the east coast. Numerous times I have left dealerships after buying a car with a sinking feeling that they got me somehow. I did not have that feeling leaving Falls motor city. I have never felt better about buying a new car in my life. Low pressure, fair, patient, all the things that other dealerships have reputations for not being, Falls motor city is. I already know that when we are ready for the next new car, there is no point in going anywhere else.

Scott Jacobs was very helpful to us when purchasing our new Dodge Avenger R/T. He did not try to sell us the car, he answered our questions directly. We knew what we wanted and he made the process smooth and simple. We drove 1 1/2 hours from PA to get the car and everything was ready as promised. We would definitely recommend Falls Motor City to our friends and family and would tell them to deal with Scott. Also a big thank you to Travis Hudson for taking his time when going through all the paperwork & not rushing us even though the dealership was very busy.

Kevin Davis was hands down very personable and met all of our needs. He treated us as good friends and went out of his way to make our car buying experience a great one. His expertise was well appreciated by both myself and my wife. We will definitely recommend family and friends to buy from Kevin at Falls Motorcity! Thanks AgainTony & Sarah

I purchased a used 2011 Ford Fiesta from this dealer a few days ago, and thus far I am very satisfied. The car drives well, and Lou was very helpful in getting my paperwork underway as quickly as possible so I could be out with the car the same day. Travis handled my financing and was very polite, friendly, and helped me to understand the process overall.I did forget to check the levels on fluids before driving off, and Lou told me they normally change/fill them but I guess there was a mix up because I checked the levels on a whim the next day and both my oil and coolant were pretty low. However, all it took was a call to Lou letting him know the issue. I brought it back in today and they changed my oil and topped off my coolant, all for free. I know they could have easily told me I was on my own, so I appreciate that this dealer took the time to help me out. I will definitely recommend them to any of my friends and family who would be looking for a car.Thank you Lou and Travis, and thank you Falls Motor City for helping me get my very first car!

Kevin Davis at Falls Motor City makes car buying easy and way less stressful. Drove 2 hours and 20 minutes to get my car and I would do it all over again. Chris was great helping with paperwork and it felt like I was in and out in no time!! Prices cant be beat!

Fords bumper bumper didnt fall off as the car left the shop

I’ve been there numerous times and have always had good experience until the last time I went. The salesman was rude and looked down on me just because I was young and he believed I couldn’t afford a car prior to even asking me anything like where I worked. They will not be receiving my money

Deceptive online pricing leads to upset customers in person! I wouldnt buy a candy bar there! Much better Jeep dealers around. Try Brunswick Jeep I have had good luck there....also Fred Martin....both MUCH better choices!

If I could give zero stars I would! A two hour max job was milked out to be 5 1/2 hours!!!! Ive spoken with other Chrysler certified techs and theyve all said it should take 1 1/2 hours 2 at max. As I go back to look at the underneath of my car, the technician isnt even working on it, him and other techs were standing around talking and joking around, playing on their phones and as soon as they saw me walk back they all dispersed because the owner (me) comes back and they realized they werent doing anything on any of the cars including mine. They knew it was going to take 2 hours, they knew what time I was going to be there, and it still took that long. Not to mention they also rip me off for the price. I am never taking another one of my Chryslers there nor am I sending anybody to them. Very very unhappy!

My wife and I have been long time Jeep supporters and when it comes to vehicles, we know what we want before we ever take a step into our local dealership. After we had been given the run around by our local, and now previous auto dealer, my wife and I made our way up to Falls Motor City in Cuyahoga Falls. Andy Howard was able to fulfil our request, get us into the vehicle we wanted, and even saved us a lot of time and money in the process. Cole Morgan finished the process and was extremely competent, helpful, and reassuring. I would recommend this dealership, Andy and Cole to anyone of my friends or family!

Kevin is an all around awesome dude, he took very good care of me during my visit. We discovered that we live in the same area, and know some of the same people, which makes it that much personal. I found a 2012 honda civic ex for a reasonable price and he really worked hard for me to get me the payment that I needed. He made me feel like family. THANKS KEVIN!

Im at a salesman named Scott very nice salesmanseem like hes a very honest con I like that about him if I was to buy a car I buy a car from him

This is the 5th vehicle that I have either leased from this location, over the past 15 years. I went in to look at a few Ram 1500 trucks, and just ask some questions. I have to say, there is one aspect that at least I really appreciate. I walked from my truck, inside the dealership, and then looked at a few cars in the show room, before anyone approached me. I find that refreshing. I have been to other dealerships and did not even have my feet on the ground before a sales person was asking me how they could help. The dealership never lied, pressured, bait and switched, or made this experience unpleasant in any way. It was very, very nice to not be pressured from the start, or for that matter at all. I feel I received a great deal and was treated fairly and without much in the way of pressure or conflict. I will be recommending this dealership to anyone looking to enjoy buying a vehicle.

I was totally impressed with Andys hard work and expertise. He went above and beyond to make me feel comfortable in this big decision, even if it meant taking phone calls from my family way beyond regular business hours. I never felt like I was being backed into a corner, it was a great experience. And to top it all off, he had all the paperwork ready for me when I was ready to take the plunge. Through clear communication, patience, and expertise I would definitely recommend Andy for anyones next purchase!

Andy was great! I called him the night before to let him know I was coming in the morning and when I got there he had the car up front ready for me! He was willing to come down on price so I could fix a few repairs that my mechanic noticed! Andy ended up staying an hour past closing time to wait for the credit union I was getting my loan from to fax the information over because it would have been a hassle to make the hour drive back the next day to get the car! He was very friendly and made my first car buying experience great!! Highly recommended!

I picked up my 2013 Dodge Charger Daytona today and was thrilled with the entire process. Ron did a great job getting all the paperwork done in advance to make my visit smooth and Bobby followed that up with making the financing easy. The car is better looking than the pictures and the price was unbeatable! Thank you Ron and Bobby for a great car buying experience!

Worst online sales experience ever. Very arrogant and cocky online sales, the entire event was bad but I figured maybe they get a lot of ppl trying bend the truth so... benefit of the doubt I gave him the competing dealers info as I wanted the color they have, he still failed to do homework and tried to be smart about it. Screenshot 2 dealers pricing back to him and his reply is Thats the winner! Congrats! If this is new sales I could only imagine having an issue with a vehicle! Look around and you will find better pricing and better service!!! For $4000 Metallic Gray is close enough to Sting Gray other dealer it is.

I do like my Jeep Grand Cherokee, it’s a 2015 bought it in 2014. Chris was my sales guy who is no longer with the business. The sales part I have no problems with. Service is a joke! They have express oil change only. Express means fast, in and out. Not waiting a hour until your car is even serviced because there are two cars in front of you for a oil change. I am busy, I have a life and I don’t want to spend it waiting for my oil to get changed. So you don’t take appts but you expect your customers to wait a hour or more to get a oil change. Something needs to change, there is no express in your service department when it comes to a oil change. Very Frustrating!!!!!!!!!!

Extremely happy with everything!...i leased a great truck for a great rate...made my first lease a breeze...well worth the hour drive for me!

My son was looking to purchase his first car. We went to view the Dodge Dart because of its excellent rating. After test driving the auto, Jerome listened carefully so my son and myself, he shared details on other makes and models, even searching the inventory while we were test driving. He was able to offer a spectacular deal on the Chrysler 200 for just about the same price but it was a much better buy for the value. Falls Motor City was even able to pull it all together and drive it home the same day. We would highly recommend Falls Motor City to anyone looking to purchase a new vehicle and will definitely be back in the future. THANK YOU Jerome! :):)

Love my jeep & get very good service there

Great experience! Really nice staff, would definitely go here again for a vehicle purchase

Supper as always cant be better service number one

I really despise shopping for a vehicle and dealing with pushy salespeople. I worked with Jon Gorny. Jon was not pushy. He was very friendly and helpful. I was in a hurry and Jon was running around the dealership like a madman trying to help me. I prefer crazy people over boring robot salespeople. Jon and I actually formed a relationship outside of the dealership. We are both into technology and enjoy swapping ideas. I stop by the dealership once a week, get a car wash and chat. Best experience ever when buying a car. Highly recommend

I bought one dodge ram Laramie and leased another for my wife, no high pressure sales. After two months of shopping around I found you cant beat the deals at falls, they gave me a fair trade on my truck and a good interest rate. I was told by another dealer that they cant compete with falls pricing and in fact no one in the country could. I highly recommend my sales person Amanda she literally ran around the dealership to get the job done!

Great prices, great service and they post only rebates that most people qualify for. Highly recommend!

Great dealership, bought two vehicles there friendly service and they treat you right... If youre looking for a vehicle ask for Kevin Davis great guy you wont regret it..

Im not one to write reviews, however I was compelled after my experience at Falls Motor. Chris is a fantastic sales rep for Falls Motor. He was extremely knowledgeable about the 2013 Jeep Grand Cherokee we just purchased. His general demeanor and approach toward selling a car was like nothing weve ever experienced. Not once did my wife or I feel pressured into a Sales Pitch mentality. Its rare that you kind find that kind of balance and he truly exemplifies the ideal sales rep. We will gladly do business with FMC again and highly recommend their services.-Mark

Excellent service, great staff I was able to come in on a sunday and leave with a brand new car within 2 hrs

The Dealer was very professional and understanding. It was a very pleasant,smooth, stress-free sale and not at all pushy or forceful.Nothing was pushed to sell beyond what i needed or wanted. The salesman,manager, and finance manager all worked with me very well.The perks and incentives were a nice bonus.

Definitely consider buying a car here. Nice staff. Large selection. Needs to have a cleaner bathroom.

Easy to find and professional parts staff.

Iv bought 4 units here in less than 2 years. Best deals anywere on new Chrysler dodge and rams. See Andy Howard

Nice dealership. Take good care in prepping their cars for sale. Seemed to be honest. Would go back. Giving them 4 stars because they sold us a car with known problems without mentioning it. Then again I should have done more research...dont always count on KBB and Carfax.

See Kevin awesome salesman (hard to say about car salesman but hes great) listened to what we wamted, made suggestions, not pushy, gave us time to decide on our new Jeep.Thanks Kevin

Sales guys were amazing

Thank you Scott Mancabelli for helping me buying my car. :-)

If looking for a new ram, see Dave Custer. This is my second Ram from Dave. The deal was what I wanted and the process was quick and painless.

Didnt get a chance to shop around GREAT DEAL on a great car. Thank you Jerome.

Scott was extremely helpful - starting with some initial texts, all the way through the process. Would highly recommend Scott Mancabelli. He provided options in a non-salesy way, understanding my situation completely. Great experience!

Standing behind my newly purchased used car.Purchased used vehicle, as is. A week later the brakes were making noise. Took the vehicle in. To my surprise they put on new front pads and rotors, FREE. Drove off only to find the noise was still there, they fixed the front but it was the back that was making all the noise. Called them and they apologized, and told me to bring it right back. Im going to replace my truck soon and I surely know where Im going to buy the replacement. Kevin Davis gets all my car sales from here on out!Earl

Wasnt impressed when I pulled in to the parking lot. There was no customer parking. Was there 5 minutes and left.

I bought a car 45 days ago. I gave them a check for 15,250 and I have no title! A dealership has 30 days to get me a title. This is wrong! I have called 5 times and have left messages for Pam Brown the lady who handles it and she has never called back. I also have talked to Jim and Andy. This is not a unprofessional dealership. I will drive the car back and expect a check for 15,250!!

They are helpful. Listen to my concerns and double checked to make sure me and my family are safe in our Jeep.

Great selection and very nice sales folks.

This is my second purchase at Falls Motor City Jeep. I have never had better service from anyone than I have had this time with Franco and Cole. I plan on passing my Jeep Wrangler Unlimited to my son in 3 years when he starts driving and I will be back again. I love my new Jeep. Thanks guys!!