This is the third vehicle we purchased through Ron Marhofer. Each experience was pleasant, no pressure and a learning experience. Our latest purchase (2019 Hyundai Sante Fe) was priced right and we entered the transaction in a good position. Michael Baldwin was an absolute joy to work with. Besides being quite knowledgeable about the vehicle and the process, he was very polite, sincere and he made the purchase a relaxing and enjoyable experience. This is why we keep coming back!
I had a great experience at Ron Marhofer a couple of weeks ago! I had my eye on a particular car and got in touch to see if it was available. Lance W. was incredibly professional, helpful and quick to respond. He went above and beyond to find out information for me about the car and I was able to schedule an appointment to go see it. When I went in to look at the car, it was more beautiful than I expected and I thought that the price was fair. Lance made sure that the car was detailed perfectly and even took it upon himself to get a small imperfection taken care of. I was impressed with the professionalism, honesty, and overall great experience I had at Ron Marhofer- particularly with Lance W. Thank you so much. I love my new car and I couldnt be more thrilled!
Just purchased my second vehicle from this location (4th from their family of dealerships) and couldnt be happier with the experience! Michael was my go-to guy for the second time around and hes a total pro. Buying was easy and the service is always excellent. Thanks again, Michael! Love our Santa Fe Sport Ultimate!
Very easy car buying experience. No hassle, Michael had me out the door with a new car in less than 2 hrs. Highly recommended.
Michael Baldwin from Ron Marhofer is our go to sales rep! We have purchased a vehicle through this dealership on more than 3 occasions and will definitely be returning for any future car needs We appreciate the honesty and straightforward process. We have never felt pressured to buy which makes all the difference. Its always wonderful customer service and I would definitely recommend! Thanks again Michael!
I recently purchased a used vehicle from Marhofer and had a great experience. My sales associate Michael Baldwin was amazing. He was courteous, attentive, and great sense of humor. I felt the trade-in process was fair and straightforward. The sales team kept my goal in mind without added pressure.
Darryl Thompson, and all the team at Ron Marhofer awesome and super professional bought a Toyota Tacoma from them the same day I called. I’m from Michigan and they were able to accommodate all my needs. Went through all the process in just minutes. If you are having a hard time buying a car in this crazy market definitely give them a call.
Chad Leek and Amy Matheny were an absolute delight to work with in the purchase of our new vehicle. From the initial viewing of the car to working with our financing and helping us correct our registration (which was my error!), they made our experience extremely pleasurable! I would gladly recommend them both!Over the top customer service! Thank you!!!
Very kind and patient staff. Never any pressure and a smooth purchasing process. I worked with Chad, and he was incredibly helpful with all of the details. This was my second purchase here, and I intend to return for my next.
Really enjoyed the no pressure situation in working with Jason Bowman here. I walked in hoping to look at one truck, which unfortunately sold the night before. He worked with me to understand my needs, help me find something that fit them, and I felt very comfortable and relaxed during the entire process. Id highly suggest Jason for anyone looking to buy a used car.
Amy and Kyle were fantastic. My entire purchase experience from start to finish was GREAT. You could tell they actually care about their customers. Great environment as well. No surprises and very straight forward with everything. Im glad we came here today and I definitely recommend this dealership, especially Amy and Kyle. We appreciate you both. God Bless!!
Chad was wonderful, very kind and the process went so quickly with him and the finance guy! Thank you for my new vehicle ❤️
Jason Bowman was amazing to work with he took the time to listen to what I needed and we found the perfect vehicle for my needs. The rest of the staff were very friendly and helpful also. I would highly recommend Marhofer.
Best Car Buying Experience Ever! Jessica and Amy were stellar. The whole process was seamless. I will not go anywhere else. Great environment, great folks, everyone was happy! The feel of the dealership showed that a real team worked together there. Mr. Cerrezuela was exceptional. Give them a try. Fantastic.
Marcus, Kim, Sandy, and Steve were all fantastic to assist me in getting my Jeep Jeep as a fun second vehicle.! Process was easy and efficient.! I will return.!
Aramis Garrett helped me easily transition into my new car. He was awesome. Very professional and informative. I had a lot of questions and he definitely had all the answers. He was very patient and honest throughout the whole process. I came in knowing exactly what I wanted. He wasnt trying to force just anything on me. He took all of my must haves into consideration and got me right into the car Id been looking for. He put an end to my long & exhausting car search. I left happy and very pleased in my gently used GMC Acadia!!Highly recommend!!!
My fiancé and I came in to see about trading up both of our vehicles with Michael Baldwin. I can honestly say I don’t know what was better, the deal we got, the great customer service, or Michaels extremely impressive mullet. If you are looking for a great car buying experience, walk through the doors and look for the man with the mullet straight from an Allen Jackson music video from the 90’s, you will not be disappointed!
A refreshing experience to purchasing a car in these different times. It was not stressful at all. There seem to be an atmosphere of sensitivity to the customer and the expense of purchasing a vehicle in todays world! My sales person was Chris Pursley for this time and also for 7 times prior...a great experience everytime!! 👍
Marcus and everyone there was a lot of help. No BS straight to the point. Definitely recommend!
Was very excited to get our 2017 Kia Sorento this year. It had 32k miles and it had a good price on it. We test drove and loved it. After going back and forth with the sales team we decided to purchase it. During the paper work process we were asked about the extended car warranty. I asked how hard it was to make a claim because the Kia had a turbo in it. The lady working said that I could literally pull the bolt out of the oil pan, blow the motor and they would not bat an eye about replacing it. Now 30k miles later the turbo has went out due to oil being burnt. When we went to make a claim they asked for a paper receipt of last oil change and said the change could not be done myself, which in my case, it was. I asked why now all of a sudden when its time to make a claim that everything changes? They did not have a response and are refusing to cover the cost to replace the turbo. I then asked exactly what I was paying for with the warranty and still no anwser. The employee handling our claim was professional but overall I would highly recommend that if you do buy from this dealer please do NOT get the extended warranty as it will be a waste of your money.
My experience at Marhofer couldnt have been better thanks to Chad Leek. He found the Nissan Rogue with every option I wanted within the price I could afford and made every part of the transaction painless...It was an exciting process and I love my Rogue. TY Chad
Jason Bowman and Amy Matheny both wer6very professional no pressure no gimmicks full of information clean cut and very concerned that I was 100% sure of everything greatest dealerships Ive been to ever!! Bravo and I will be back to get my next car! Luv this place
Robert Rainey was the best he helped me in a tight spot customer service was excellent the whole marhofer team was great, i felt at home soon as i walked in the door. Very excited for my new purchase THANK YOU MARHOFER TEAM YOU GUYS ROCK.....
Jason Bowman is an outstanding Sales Consultant!!! He is so genuine and patient. His happiness is contagious!! Thank You so much Jason!!!!Liz W.
The money back guarantee at Ron Marhofer is true to form. I had an issue surface with my vehicle that I did not want to deal with long term so I returned it on day 7 and received my money back. The 5 stars is for the Finance Manager, Keaton. At a stressful time, Keaton kept me reassured and up to date every step of the way.
I just bought a car from Marhofer.It was a very pleasant experienceMy salesman Aramis was awesome.He gave us space to look aroundyet every question we asked he had an answer for us!!!Finance Manager Kim was great and everything on her end went very smooth.We had heard about Marhofer being a great dealership and we liveover 75 miles away but it was well worth the drive.We love our car and really enjoyed working with Aramis & KIm
Becky is Great!!! She cares about what you want, what vehicle will make you happy and she tries to get you exactly that!!
By far the worst experience I’ve ever had and will ever have buying any type of product. Not sure how they sell any car based on the absolute chaos that the place has 24/7. My first visit my “salesperson” was busy after he made an appointment with me two days before. I was handed off to another guy where he couldn’t even tell me if the car had apple carplay. I had to figure out how to bring that feature up along with literally every other feature my 2019 Jetta had to offer. Fast forward to me buying the car, I bought the car on a Saturday when they told me it’s be ready on Monday. I ended up waiting a whole another week to get the vehicle because the car had issues they were fixing. I received the car with a crack in the windshield and was told the car was fine leaving the lot and it was my issue and did not want to help me whatsoever. Another 3 weeks goes by and my car breaks down in the middle of the road. I ended up getting it towed to a VW dealership and saying that there is 2200$ worth of damage to the vehicle and the VW service shop telling me there is no possible way this is caused by driving and the car was assembled wrong. After I told Ron marhoffer about the damage they apparently did there best to try and find where it was assembled wrong. They didn’t end up paying for the damage, they didn’t want to help me at any point along the way. It’s easier to communicate with my puppy then trying to communicate with them (putting it nicely). This is my only review I have ever done on anything I’ve ever bought because this deserved to be shown to everyone thinking about going to Ron marhoffer. You better be 110% that the car you want has no problems and check it yourself multiple times because once you buy their cars, your no longer their customer.
I just purchased a preowned vehicle this evening and I have to say this is the first time ever that I have not felt pressured into buying a car...Everyone was so friendly and inviting and made me feel completely comfortable...I would highly recommend buying your vehicle from them...They go above and beyond with thier customer service 🖤
Michael Baldwin and Amy Matheny these are awesome people to get a car from I would go to them again for another vehicle
Just purchased a 2019 Prius from Aramis Garrett at Ron Marhofer in Cuyahoga Falls. Aramis was very helpful in letting me take my time in looking over the car in a unpressurized atmosphere. When I was ready to ask questions, he would answer or go get the answer. The vehicle was in new car shape. He was very patient as I had my wife come and go over the details again.Everybody there was friendly and helpful.Bill Henry.
I can’t thank Amy Matheny & Jason Bowman enough for making my sons first car purchase a great experience! There was no pressure, and they took their time and explained the process. I would definitely recommend if you are in the market to purchase a vehicle to stop by Ron MarhoferThanks again!!!
Really enjoying my car. Elias was great, 10/10 would recommend
Amy Matheny is an absolute angel. I have never recieved such great customer service. Deb also worked very hard to fulfill my car needs and I am grateful for such service.
We purchased a used car from Jason Bowman at Ron Marhofer. Jason was best salesman our family has ever dealt with; he was professional, courteous, and researched to answer all our questions; Jason is certainly an asset to the company.
The sales man are do friendly..good place to get a car.
Great experience and Aramis was an exceptional salesman! Would highly recommend!!
Very nice, on time, professionals.. Im glad that I started using this location as it is much closer to home.
I purchased my Buick there from Debbie. Amazing lady and helped me out with it being my first car purchase! Had all the paperwork ready to go for me when I walked in, explained everything to me. Hassle free. And even a month after I bought the car, when I had questions I could call Debbie and she would answer them for me quickly. Loved her and loved her service! She needs a raise! lol
Stay away they are liars. They will run your credit behind your back without asking you. I never was asked or signed anything. They gave me a trade in price before I went in and then claimed they couldnt find my guaranteed in the computer. Once I showed the screenshot they walked away like I wasnt speaking. I felt horriably uneasy the entire time. I would not recommend them at all completely a waste of time. Now I am having to file a dispute with the credit agencies that they fraudulently ran my credit
I recently finally gave in to my daughter begging me for a car. I have been doing business with Ron Marhofer in Green for years, so choosing them at their Used Car store in Cuyahoga Falls for a used car for my daughter was an easy decision. There was a great selection there, from cheap to something a bit newer. We gladly picked a very nice 2013 Kia Optima EX fully loaded. My daughter loves it and is making her older brothers jealous. Thank you Ron Marhofer for a car I feel that will help keep my daughter safe.
Enjoying my new vehicle. Amanda was great to work with. She was extremely knowledgeable about the vehicle and did everything she could to make sure I received a good deal. The dealership has many great amenities to make you comfortable if you have to wait. Id recommend asking for Amanda if youre in the market for a new vehicle.
Great car Dealership.Go back to get my oil changed to.
Five StarsIn this review, I will talk about (i) my sales experience; (ii) the price of the car; (iii) the practices of the dealer; and (iv) delivery of the vehicle.SALES EXPERIENCE. The salesperson who helped me purchase my car (a 2015 Mazda3 Touring) was named Jessica Justice, and I found her to be particularly helpful as a salesperson. She has an amiable personality and it was nice talking to her while she worked on some of the paperwork for the vehicle purchase. She also knew the vehicle history quite well, and when I was mistaken about one aspect of the vehicle history, she was able to helpfully point out the correct information about the car. She was also very responsive to emails and phone calls and she was proactive about notifying me about delivery updates, so I think you would do well to ask for her help on your next used car purchase. I brought along a letter of approval from the bank I used to finance the vehicle, and altogether it took me just 1 hour and 56 minutes to purchase a car on a Tuesday afternoon.PRICE. I had been researching third-generation Mazda3s for months before I actually bought this car from Ron Marhofer. Personally, I found their price to be competitive, given the context in which I bought the car (I decided, for whatever reason, to buy a car in April, a historically bad time to buy a used car given the number of people with IRS refunds, and an especially bad time this year in 2021 when people have stimulus checks burning holes in their pockets). Compared to similar cars on the market at the time of purchase (and the distance I would have needed to travel to purchase a different car), I am quite satisfied with the price I paid for my car.DEALER PRACTICES. For whatever reason, I had watched a lot of YouTube videos telling me about the kinds of fees that dealers would try to add to car sales, and so I had just unconsciously anticipated that this dealer would attempt to add a bunch of unnecessary fees that increased the price of the car. However, I was pleasantly surprised. Nothing strange (e.g. reconditioning fees, pinstripe fees, final destination fees on a used car) showed up on the final invoice, and so I would classify their practices as transparent. The financier did try to sell me an extended warranty (I cant remember whether it was a drivetrain warranty or just a warranty on the technology in the vehicle), but theres nothing wrong with this business practice in my opinion; I just wouldnt personally buy an extended warranty unless I had first compared multiple offers, and since I hadnt done this, I declined.DELIVERY. I live in Columbus, and since the car I purchased was a newer addition to the lot and was still being detailed, I elected to have the car delivered to me. I purchased the car on a Tuesday, and it was delivered a week later. I think the time between the delivery and the purchase would have been much shorter if it wasnt April (again with lots of people buying cars because of their tax refunds and stimulus checks). In this case, free delivery means that the dealership will drive the car to your address. In my case, the car was delivered with a quarter tank of gas, but that doesnt bother me. Unfortunately, Ive forgotten the name of the person who drove the car to my address from Columbus, but it was overall a good experience. I was mildly annoyed when the delivery estimates were pushed back from Friday to Monday, and then Monday to Tuesday, so I think that if youre able to pick up the car yourself, this would be a better option.I can update this review if anything extraordinary happens, but my conclusion at this point is that I had a good experience with Ron Marhofer, and so I can confidently say that I recommend this dealership!
Although I did not purchase a car from here, I really liked working with Kyle when he showed me cars. From the minute I walked in the door he was super helpful and fast. He was also very knowledgeable about the buying process and specs on cars. I was at other dealerships that day and the salesman I was working with couldnt answer half of my questions and tried over and over again to get me to buy OTD despite me telling them multiple times that I wouldnt. Kyle was very straight-forward and he didnt pressure me at all. Unfortunately the cars I saw were a bit out of my price range but I hope I can find more salesmen out there like him.
Just had a great and hassle-free purchasing experience here today! I worked with John Konich and he was friendly, answered every question I had, incredible customer service, and hes really funny. He made the whole process super easy and really made me feel like I wasnt just another sale! I love my 2012 Honda Pilot already! Thank you so much!! Highly recommend!!
My wife and I just purchased a 2019 Dodge Caravan GT. From the moment we called to find out if it was still on the lot, we were treated with respect and a level of service we have never seen. Johnny K. had the van waiting for us when we arrived and pulled up a second alongside it for us to compare. We liked the second one better and took it for a spin. Upon return we checked the car fax and found out it had been in an accident. We then shifted to a 3rd one that John said was coming in from California. He went and checked to see if it had arrived yet and informed us it just got there and was in detail now. He told us to go get dinner on him and when we get back it should be ready! Who does that?! When it came out of detail it needed a couple dings popped out and minor scratches buffed out, but otherwise it was what we wanted. Johnny went through some paperwork and made sure all the minor defects would get taken care of the next few days and they would drive it out for free. He called the next day and the day after with updates and it turns out they were able to deliver it 2 days early. It arrives tomorrow and he assured me if anything wasnt up to our liking or what we discussed, to call him and they would take care of it. All around, an incredible guy to work with and a top notch dealership. We were there for 6 hours and never once felt rushed or brushed aside. Side note: The van was below blue book value and they have unlimited Snapple to drink while youre there.
Great shopping experience. The best help and service in the business. Just bought our 1st vehicle from them, A great deal. And so far so great.
My husband and I purchased a pre-owned suv here last week, and we couldnt be happier! We received outstanding customer service from Jordan Beck,in sales, and Heath Lange,in finance. They were very knowledgeable and easy to work with, going above and beyond to get us in a great car. I highly recommend this business. Thanks!
Great place to buy a car from :) I got my Hyundai Tucson there in May and I love it :) Aramis went above and beyond to make sure that I was happy and informed throughout the whole process especially with all the covid regulations at the time :)
Chad was great to work with!
Great service..brought my vehicle in for recall repair. And they fixed my digital dashboard glitch at the same time
Staff is rude they could care less....try and get somebody on the phones like pulling teeth....our advisor mark was rude and unprofessional
As a returning customer I’m happy to say I will be back for a third time when the time comes again! Friendly staff, clean place and GREAT SELECTION! Thank you guys for taking care of us!!
Excellent Service! Amanda and team were wonderful to work with. They ensure I got the Santa Fe I wanted, with the features I wanted at the price point I needed. All around a great experience.
As someone that absolutely dreads big purchases, my experience with Ron Marhofer Hyundai of Cuyahoga Falls couldnt have been better. I would recommend Amanda Kuljko over and over again. She was helpful, knowledgeable, and made the experience fun! Will definitely return here when I need another vehicle and Ive been recommending her to everyone!
Great buying experience. I met Deb Stanzak there a few years ago when I was looking for a car for my daughter. We were not able to find a car to fit what I was looking for then. Now, I was looking for my son. I was in touch with another salesperson, she remember me and was able to help me find the car that fit what I was looking for. The no-haggle pricing is nice too if you know how to price a used car. I will check their inventory when my youngest is ready for a car.
Was able to schedule online. Got in within days. Was friendly, convenient. Texted me when my car was ready. Very happy!
The staff here were super friendly and helpful! They broke down my financing options very comprehensively and talked me through all of my car options. I was with Amanda, who was extremely professional and delightful through the whole process.
I worked with Amanda and she was great! She listened to what I wanted which is really important because how many times do we get a new car? The paperwork can be very overwhelming and confusing.. so for the sake of good word of mouth referrals and future business.. I appreciate that aspect of great customer service! My 2020 Palisade was looking beautiful with a bow on the showroom floor.. she followed up several times to make sure everything was fine!! Thank You Amanda!!
Absolutely wonderful staff. Fantastic body work done AND they went above and beyond to clean my car inside AND out. Couldnt be happier with the work they did and the professionalism they showed. Highly recommend 👌
Amanda was our sales woman. She was amazing!! We felt very welcomed and comfortable with her. We had been searching for about 2 weeks and she was the one who met our price and even was able to get a remote starter (in which we love living around here). THANKS Amanda we LOVE our Tuscon!! We will recommend you to anyone.
Great deals very friendly salespeople no pressure sales
I had the BEST experience with Deb Stanzak! at Ron Marhofer. She is more then qualifed to help you with getting a car, not only that but she goes above and beyond with absolutely no rush! In my opinion she deserves a raise!!! Please ask for her! -God bless!
Picked up new Tucson, great sales associate ! Very pleasant experience. Thanks to Brent & Marcus !
I would just like to say that the individuals working here are some of the friendliest and nicest people I have every had the privilege of working with and I would recommend this place to pretty much everyone if they are looking to buy a used car. This was my first time buying a car and they made me feel reassured and they did everything they could to get me into a new car and to do it while staying within reason of my budget. I specifically want to thank David who worked to help me find a car and stayed hours after they closed to do it, Tristan the manager who ultimately help me find the perfect car for me and Charles who helped me in signing the paperwork and who also stayed hours after close to help me. Everyone was great and I will defiantly be coming back when its time to get a new car. Keep up the good work! And thank you!
Purchasing a car at this dealership has been, by far, the best car purchasing experience I’ve encountered. For the first time, I felt like I was getting a fair price without the runaround. I dealt with Amanda, and I was so satisfied with the experience that when my daughter was ready to buy her first new car we went right back to Amanda. She did not disappoint! Safe to say, when I’m ready to buy the next car, it will be with Amanda. Thank you!
Seemed like a nice place. Didnt want to work with me to get me where I wanted to be payment wise. Told me to just buy a much cheaper vehicle instead. Took my business elsewhere at that moment and ended up with a much better deal. Wont recommend this place to anyone I know
I am an out of state resident. I found the car I wanted online and this dealership handled every detail with care. The legwork was done over the phone and online so the transaction was smooth. I could have gotten more for my trade somewhere else but I was very pleased with the attentiveness of the sales team - specifically Robert, who showed me how to operate my fancy new Palisade. Due to u foreseen circumstances, I was 2.5 hours late for my appointment. Chris, Robert and Mark? Stayed late to make sure I was taken care of late into the evening. I have also appreciated the follow up via text and email to ensure I am happy with and know how to use my new vehicle. Thanks guys! Robert you’re the best!
I was heading home after an inconvenient experience from a kia dealership and passed Ron Marhofer. So I figured I would just stop in and see what they had to offer. Little did I expect the outstanding and personal service I was about to receive. I ended up dealing with Amanda Kuljko. She was extremely helpful and focused on my personal needs and what worked for me financially rather than directing me towards something else. Amanda and Stacey Pinter teamed up and worked with me better than I could have imagined. I am very grateful for the service I was provided and would recommend Ron Marhofer to anyone looking for any vehicle. I couldnt be anymore happy with my 2020 Tucson and how well everything worked out for my budget. Ron Marhofer will be my very first stop next time I need a vehicle.
This was the BEST car buying experience! Kyle was amazing and never pushy or demanding. He stayed very personable and enjoyable to work with. From the moment I walked in the door, to driving off the lot in my new SUV, I never felt pressured or had a negative feeling. Great experience! This company has found some future repeat customers!
Johnny k is the man! He hooked me up with my dream truck! Quick responses and great communication. Highly recommend looking for a vehicle through him. Whole process was smooth and easy.
Couldnt have hoped for a better experience financing a car for the first time. Marilyn Carroll of the sale team kept in contact with me over the weekend until our appointment, letting me know the car was still available. The Carfax was free and by the end of it, they actually saved me a bit of money on the month to month payments. Absolutely stellar.
I just wanted to express my deepest appreciation for Aramis Garrett at this location. He was very active with getting me exactly what I wanted. I am currently working on getting my credit back up to wear it needs to be but I was having car troubles. If I must say he exceeded in every way possible. Down to the SUV, the payment I was willing to pay, and responded anytime I had questions throughout the day. This was a customer friendly facility. The finance guy I worked with was amazing as well I’m sorry I don’t remember his name but he was great as well. Definitely, will be back in the future and recommending d family and friends. ☺️☺️
My experience at Ron Marhofer Hyundai of Cuyahoga Falls was excellent from the moment I signed up to test drive online (where I promptly received a phone call to set up the appointment). At the dealership, Amanda Kuljko assisted us. She was fantastic and extremely helpful in showing us the vehicles and very informative during the test drive. She made us very comfortable with what is generally thought to be a painful process of purchasing a vehicle. She has also been helpful in answering questions after my purchase and has always responded promptly which I appreciate. I love my new car and highly recommend Amanda and the Ron Marhofer dealerships. Marcus in the Finance department was great to work with as well. A huge thank you to the team!
Got a great deal on a 2020 Sonata lease! I did almost everything online and over the phone. When I showed up to get the car it was inside, all cleaned and ready to go! Thanks to Chrissy, Marcus and Brent who all made this an unbelievable experience!
Amanda K. is a wonderful saleswoman. She spent a lot of time with me picking out a new SUV and never rushed me. She went over every detail and could answer any question I had. Shes very personable and knowledgeable. I will ask for her with my next purchase. Shes simply the best!
Made an online appointment for a recall. Arrived. Checked in. Then was told I had to come back next week, they didnt have time to do the work that day. Came back in a week, they said they didnt have the required parts. Didnt tell me u appointments and after I took time off work and arrived at there dealership. Came back the following week and they told me they didnt have the parts AGAIN, they had committed then to someone coming in later. I insisted that after three visits they had to perform the recall. Finally they did. Totally clueless staff.
Mindy was very sweet & easy to work with. She listened to what my wants, needs & concerns were & helped me find the car I needed. We spent a lot of time together during the process & had a great time. Thanks again Mindy!
Amanda was the one who helped me pick out my first brand new car and she did a great job. She knew a lot about the car and all it’s specifications and she can really make you a deal. I highly recommend going to her if you are interested in buying a new car!
Came in looking for my first car. The staff attended to us quickly. No pressure on the sale until signing final paperwork. They push an extended warranty at that point. Good price on the car with no problems so far. Title arrived on time. Very happy with the experience.
Inquired about a vehicle online and was directed to Mindy. From that point on she was EXCELLENT! Great communication, answered all my questions, great about getting back with me and most of all not pushy. Very up front and honest. Other than her finance Dan was great too. He did everything to get me lowest rate available and was very up front, honest and not pushy. Thank you again.
Jordan was excellent as my sales pro. I got the car and payment exactly as I wanted. Everyone there is so helpful and friendly! Customer for life.
I just recently purchased a new 2020 Tucsan and I love it! Amanda was my sales person and she was a dream to work with, she was very knowledgeable about my car and was able to answer all the questions I had. This is my 4th car I have purchased from Ron Marhofer and I have been completely satisfied every single time.
Loved working with Marhaofer Hyundai the buying process was easy and no pressure. The car was allowed to sell itself. the price they offered me was a great incentive also. Amanda Kuljko was super easy to work with and never pressure me or my wife.
Just bought a 2018 Hyundai Kona and had a great experience here. Low pressure and quick turn around.MINDY was GREAT. If you read this Mindy, thanks from Ben and Ralph. Those sausage balls were damn good.Catch ya later.
It seemed like an honest interaction. They told me what was wrong with the car even at one point and I drove it, checked it out. They told me the price. Take it or leave it. No haggling. I bought it.
I purchased my car Feb 2019 from Amanda, from the time I walked in the door until the time I drove off with my new Elantra was a great car buying experience. She was so helpful in answering all my questions and there was no sales pressure. I’ve purchased many cars in my lifetime, and this was far the best experience I’ve ever had. Thanks Amanda. Cathy Norris
Wow - great experience here! I worked with David who was incredibly helpful and responsive throughout the car buying experience. Got my used Jeep Cherokee here for a great price and David and Dan were a pleasure to work with. Highly recommend Ron Marhofer for others out there looking for a used car!
This is by far the best dealership Ive ever been to. They are very responsive and do not play any sales tactics with you. They have an excellent business model. They dont pay their sales rep to spend hours going back and forth with you about the best price of the car. They just start off by putting their best price on their cars (which are on average much lower than other dealerships) and if you dont like the price, theyll just show you another car.They follow up to make sure that after the purchase everything is fine with the car. The car I purchased from them unfortunately had some issues with the front suspension. I gave them a call and they took it in to take a look at it. 2 days later, they called me and told me that the car is all fixed and ready to go. They stand 100% behind the cars they sell.My sales rep was a really nice and helpful guy. If you visit, ask for Richard. I would definitely recommend him and this dealership to anyone wanting to buy a used car without the fear of getting scammed.
I made the mistake of impulsively buying a Mercedes. Fast forward a few years, some debt, and a credit score plummet, I found myself at this dealership looking for a nice and reliable car for my new family. Mindy and Angelina worked tirelessly to put us in the car of my dreams at a price I could work with. The dealership is incredibly nice and we felt welcomed and safe as soon as we walked through those doors. I never once felt like I was trying to be bamboozled. I can’t recommend or praise them enough!!
In July we took my 2011 Elantra in to have the snow tires belatedly (thanks to COVID) taken off, as well as other work needed. Dan Bajc was our exceptional guide through it all. He showed us, on the car, each item of work they recommended, then helped us prioritize the work as regards to safety and our budget. He answered our questions thoroughly and made sure we were comfortable with the work they would do. Once completed, all work done was meticulously documented, with photos, and summarized on the bill. In the future, we will ask for Dan, who was knowledgeable, courteous and... had a great sense of humor!
My husband and I went into Ron Marhofer Hyundai with an idea of what sort of vehicle we were looking for but still willing to have an open mind. We were instantly greeted upon entering the store and matched up with Steven McGee. Steven took the time to ask a few questions about our needs and wants to help him get to know us. Right from the start, Steven made us feel comfortable. He made us feel like we could be honest and ask questions throughout the entire process without him trying to pressure us into a sale...something we truly appreciated. After getting to know us and our budget needs, Steven was able to help us find a car that was in our budget (for much less than we anticipated). Though it wasnt the vehicle we original came in thinking about, Steven never once made us feel like we didnt have an option. He laid out the price and details for both vehicles and let us make a decision that we were comfortable with. After deciding to purchase, Steven was great about going over all the details of the car and making sure we had any and all questions answered while still respecting our time. We only have wonderful things to say about Steven, his sales manager, and Mark (finance). They made our experience fantastic from start to finish and weve already started telling family and friends about the experience. We will continue to utilize Ron Marhofer with all our vehicle needs!
I drove 40 minutes out of my way to purchase my car here. They saved me about $2000 over the dealer that’s 10 minutes from my house. My salesperson Amanda was awesome to deal with and made the purchase process easy and fun. Have recommended her and this dealership to others.
Ron Marhofer was my wife and Is first stop looking for a new/used vehicle, and it ended up being our only stop. I didnt know buying a car could be so easy! Deb Stanzak was absolutely amazing helping us find the best vehicle within our budget to suit our needs, and Dan made financing a breeze. Very happy with our selection and will definitely be back when in the market for another vehicle as well as to get free car washes! We have told our family and friends about our wonderful experience! Thank you so much!
First of all I love this place!! They are kind, fun and honest! Mindy Currier was a blast and offered a great recommendation for me!! Mike was outstanding also with my trade in process! Dan Fetherolf Jr. Went over everything with me beautifully and tried hard getting me a good rate!!! This team is amazing!