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Lambert Buick GMC
2409 Front St, Cuyahoga Falls, OH 44221, United States
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Lambert Buick GMC
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Ch
Review №1

Ive purchased/leased 14 cars over the years and my buying experience at Lambert GMC was by far the best one. My salesman, John Sdono, was awesome. Not once was I led astray or did I feel like I was being lied to during the whole process, which includes a great experience with Gabe in Finance. I really thought a good experience at a dealership didnt exist till now. I will definitely be a return customer. Thank you!

Ke
Review №2

We were helped by car salesman, Nathaniel, after finding a preowned car on-line listed at this dealership. We called to verify the car was there and he helped me by phone. He stayed late as we were an hour away so that we could test driving 2 different vehicles - each was in great shape and clean. Nathaniel was positive, knowledgeable and professional. He had great follow-up with no pressure.We would definitely come back here again to look for cars and would ask for Nathaniel.

Gr
Review №3

Our experience with this dealership was awesome. Our salesman was great and so were the other associates. And we love our new to us gmc terrain. Thanks again. Will definitely be back for our next purchase

St
Review №4

I dont leave reviews very often. I dont ever leave bad reviews. This place can pound sand. I was their last priority as a used car purchaser. Salesmen that was supposed to help me, Nathaniel, never actually talked to me when I was there. Was pushed off to some old dude who just wanted to reach retirement. Not interested in anything I had to say. Nathaniel was busy selling new cars. Glad they have their priorities, but would have loved to actually have a conversation with the salesman that reached out. Then, after talking to them for two weeks, they sold the car two days before I had agreed I would buy it. I had no deposit down, so fair enough, but still. You would think theyd at least wait till the agreed upon date. Like I said. They can pound sand. Just not a good way to sell cars, let alone run a business.

Ta
Review №5

I was super pleased with my buying experience the sales staff and and finance were helpful and easy to talk too would definitely go back again! as for the kids that cleaned my truck before I left I was not extremely impressed with how clean the truck was before I left none of the jambs were cleaned and the roof of my truck was brown and I bought a white truck and none of my windows were cleaned at. Not impressed.

Ba
Review №6

AMAZING!! I live an hr away. John Sdono knows how to get you all ready to go before you even arrive. It was the smoothest car buying experience ever. John and the whole team were amazing.

Mr
Review №7

So, I seldom post a review. I think I’ve done this twice before. I bought 2 brand new Buick Regals from Lambert and felt somewhat loyal to them because I like the brand and my salesman (who has recently quit). But recently, their service department ripped me off. They told me I had a nail in my tire and when I declined to have it repaired for $24 and declined another service, suddenly they found a 2nd nail in the tire. This resulted in the tire needing to be replaced. It could no longer be repaired. I believe I was cheated and this dealership is full of thieves. Shop here at your own risk!!

Mi
Review №8

John Sdono is a great salesman! No high pressure and a down to earth guy. Great experience buying my new 2021 Loaded Envision. I would recommend them to anyone.

Ro
Review №9

This will be the second vehicle that I leased from Lambert. As always they did not disappoint and were incredible with their service. While most dealerships are marking their vehicles up insanely Lambert is very reasonable and fair. I would rate Lambert as number one in their region.

Pa
Review №10

Great experience! Would definitely purchase here again. We have already told numerous people what a good experience we had. Car shopping is NOT our favorite thing to do but you made the process easy and even enjoyable. Our salesman, John Sdono, was awesome. He went out of his way to get what we wanted at the price we wanted. Thank You!

De
Review №11

I bought a used car from Lambert Buick GMC yesterday and had a very positive experience all around. Garett Schneider was a pleasure to deal with. We emailed back and forth and pretty much got the deal done before I even went to look at the vehicle. I live 2 hours away so he made sure the paperwork was mostly done before I even got there. Once the test drive was done it took no time at all to finish up the deal and head home. Two thumbs up to Garett and the rest of the friendly staff at Lambert Buick GMC.

Ke
Review №12

Bought my last 7 vehicles here, if I live long enough, I may buy an eighth. Jesse Mlotkowski hes my sales person of choice. I ran the guy ragged. We drove 3 different cars before deciding on the one we wanted. He spent over 3 hours with us. His demeanor never changed. He was as pleasant at the finish as he was from the beginning. Thanks Lambert 😊

Sa
Review №13

ABSOLUTELY TERRIBLE. I had three different people try to reach out at the same time because the lack of communication between the sales reps and who was going to take me as a customer. The plan was trade in my truck and order a BRAND NEW one! You’d think they’d work with you but after offering $15,000 under market value. ABSURD. And then ignoring me to try to work some kind of deal out I just threw in the towel and went to Ganley GMC for an amazing experience. Sometimes you need to see the bad to recognize the good! Maybe next time Lambert… maybe.

So
Review №14

Great service department. Love my Buick Encore!! The salesman Nathaniel always greets me and asks how I like my car.Highly recommend this Buick dealer.

Mi
Review №15

I bought a 2017 Chevrolet Equinox for my son this past week and I am very happy with the experience. Will Spencer, our Salesman, was great. We had wanted to look at all five 2017’s and Will got the keys for all five cars for us to check out. Will was very professional and personable and not your typical pushy car salesman. I would highly recommend him. Pick up was seamless and fairly quick. My only negative with the experience was some of the salesman and service people were wearing masks around their necks not on their face. When we passed by some would put them on properly and others did not. Will wore his mask the entire time as did the finance person Caleb which was much appreciated.

vi
Review №16

Brian and Pat made the whole purchase experience quick, easy and painless!! They exceeded my expectations in every way as well in the finance office. Gm financial made leasing the car very good and I rate the whole process first class!!

Be
Review №17

As always Lambert fixed my vehicle without overcharging me. What I had assumed was a bad transfer case and would have cost a significant amount turned out to be a loose torque converter. Thanks for the honest and good service. Will always recommend and use Lambert for my GM auto needs.

S
Review №18

Great suv buying and leasing experience very friendly staff, happy to answer any questions I had about the vehicles I was looking into. Will S and his team members are awesome!! I highly recommend this location!! Thanks Will! I am soo happy with my new ride. Check out this red beauty still in the show room!! Go check them out.

Ja
Review №19

My wife Jackie and I were interested in purchasing a new GMC Acadia and worked with Pat Kassinger. It was probably the best experience we have ever had. He listened to us, and treated us great, and didnt push. Gabe in finance is excellent as well. Will definitely come back to deal with Pat again!

Ki
Review №20

I had a very positive experience buying my latest car from Lambert, a used low-mileage 2017 Chevrolet Volt that was in superb condition. I found it online and went right to the dealership. The price on the vehicle was excellent, but beyond the pricing, my customer experience with Lambert was very positive. John Sdono from the sales staff was fantastic and is not a shark. I never once felt pressure to buy and never got an upsell. My car had a recall for software update that was performed hassle-free. Im so pleased that I highly recommend John and Lambert Buick!

Ki
Review №21

I leased a vehicle that I wanted, at a price that was very fair. My salesman was Nathan. Im going in for my first oil change soon. You get a couple of free oil changes with your lease.

Ge
Review №22

Fantastic place! Nathaniel was a pleasure to do business with.Tons of used cars to choose from. Would definitely recommend this dealership! Worth the trip to buy a used car or new.Gene S.Erie Pa

Jo
Review №23

From our salesperson, Nathaniel,to the management representative,Gabe,the service was first class.Gabe was a breath of fresh air . Professional, courteous and knowledgeable.Would and will recommend to all my past clients.Thank you

Ju
Review №24

The sales staff were very professional and knowledgeable. Will definitely recommend to others.

Ma
Review №25

I had a great experience! All of the people I interacted with were helpful and friendly, especially my salesman, Will Spencer! I highly recommend if youre looking to purchase a vehicle.

Am
Review №26

I came here, as I like to stay local. In the past I have gone to a different dealer, but the car i wanted was at this location. After the politeness from everyone there, we decided to test drive a vehicle. I was unsure if I was going to buy that day, as I was in a car accident, and didnt know the bank/insurance timeline for resolution. I mentioned this to the salesman, and less than 30 minutes walked out with my car I wanted. It was quick, easy and so simple. I cant believe I put myself through worse situations in the past of purchasing a car. When I say it was easy, IT WAS EASY. Two thumbs up for easiness, and most importantly kindness.

Jo
Review №27

Great staff especially Jesse. Purchased GMC Sierra Denali. Great vehicles. Great prices. GREAT GUYS....THANKYOU SO MUCH.

Bo
Review №28

Our experience at Lambert GMC could not have been better! Will Spencer, our sales rep, was professional, knowledgeable, pleasant, and accommodating - going out of his way to find us the SUV of our choice that would ensure our complete satisfaction! We would highly recommend Will at Lambert Buick GMC when looking to purchase or lease!

Ka
Review №29

Thank you Will Spencer for making our recent purchase of the 2018 Buick Envision such an easy process. You were professional & kind & we felt no sales pressure at all. We will recommend you & Lambert to all our friends & family!

Bi
Review №30

My salesman John Sdono and the entire staff and management went out of their way to get me the deal I wanted. First vehicle I purchased at Lambert, and will definitely be a repeat customer.

Ch
Review №31

Always a pleasure doing business with this dealership.

Ro
Review №32

Purchased a used 2017 Mini Cooper S w/20k miles from Lambert Buick/GMC. Worked with Pat Kassinger who was great. They couldn’t quite match the private financing I procured before travelling 3hrs to test drive the vehicle. But, they did bring the monthly payments down to within $9 of where I wanted to be and for the convenience factor I took it. The sale was no pressure and one of the easiest buying experiences I have ever had. After getting the vehicle home and giving it a thorough detailing I did find some damage that I didn’t initially see. It’s nothing major and it’s definitely something I plan to remedy in the next few weeks. The damage is to exterior plastics which I can replace relatively inexpensively. I will replace the front black bumper cover that was cracked all the way though and the front bumper aero mouldings which look like they were damaged by driving the front of the bumper over a parking block. Just about $200 in parts and my own labor. Not really a huge deal because the car is almost 4 years old (manufactured in July of 16) and the vehicle is mechanically sound in every way. So now it’s just time to fix the minor things and get the vehicle back to showroom perfect. Thanks to Pat and the whole crew at Lambert for one of my best car buying experiences.

Ha
Review №33

What a nice place to get your vehicle fixed. Fast and friendly people. Had air bag replaced in my truck and they even washed it. What a surprise.Thanks guys

Me
Review №34

A month ago I purchased my second vehicle from Lambert Buick GMC. When I began looking to trade in my car, I was hopefully Lambert would have something in stock that would match my needs. Luckily, they had the perfect car for me and my husband! Garett was quick to help us, and made each step easy and convenient. It was especially nice that he has checked in with us to make sure that we received paperwork in the mail and to make sure we were still thrilled with our purchase. I will always recommend Lambert Buick GMC, and Garett, to anyone looking to purchase a car.

Je
Review №35

Dave was very helpful and made the process very easy! We love the Terrain! Thank you!

Sc
Review №36

Recently purchase a used car from Lambert Buick. Aside from being completely satisfied with the purchase price of the car. And the reason that i am posting a review. Upon picking up the car. The car was washed, had a full tank of gas. And best of all. The dealer provided me with a second spare key at their cost, and since the keys were only made on Mondays provided me with a courtesy car for the day. Thats huge!! I mean who does that? Ill tell you who. Lambert . Fantastic.

Aa
Review №37

I had a very good experience, Pat was helpful and professional. Would definitely recommend Lambert if youre looking for a nice used vehicle.

gi
Review №38

Buyer beware!!!! I Purchased a 2018 Cadilliac Escalade online. The salesman ( Dave) assured me it was in great conditions, yeah right!I explained my situation to him I’m detail. I was car less and almost 8 months pregnant and needed a reliable vehicle to transport my kids to and from school/daycare. I specifically asked him if this was an SUV he would put his daughter/wife in. His response was yes without a doubt it’s a great car.After only driving it 4,000 miles, I had to pay $6000 worth for repairs because it came with a crack on the engine head. Shortly after that repair I was informed I needed to replace my engine long block. This work alone was going to cost 11k. Lambert basically said this was my problem now and they weren’t willing to fix it. Spend your money elsewhere. This is a large dealership that doesn’t value customers. They just want to make a quick dollar. I feel I was taken advantage of because I purchased online. I trusted Dave but he just wanted to make his commission and didn’t really care about my situation.

Ra
Review №39

The salesmen were very friendly and helpful! This is our 2nd vehicle we have purchased from Lambert! They are not pushy and let us take our time to make decisions!

Jo
Review №40

Are sales representative Ken was great, and helped us get to where we needed to be! Great selection of new and used vehicles!

Ma
Review №41

I love your service dept!! I have never purchased a car there but have been taking my last three there for service. I recently got a new Cadillac but had nothing but horrible experiences at the two local dealerships service dept, and was so happy to return to your dealership and just have my car taken care of there. They always get me in quickly, I’m never left waiting long. All the employees are welcoming. I enjoy my visits to this dealership and will continue to come for any service appointments that I can.

Ja
Review №42

Just got home from buying a new Terrain from Lambert. Our sales guy, John Sdono, was amazing. No haste, answered all my questions (I had a few) and got us everything we wanted. I’d recommend contacting him if you need a new car, he’ll go out of his way to make it the best choice you made.

Re
Review №43

Good shopping for two seater sports car 🚗 working with Jesse is a pleasant experience ☺️

Br
Review №44

Came back and had the pleasure of dealing with Pat Kassinger again. Just like last time he went above and beyond to get us a great deal and in and out quick. We will be back!

Ba
Review №45

We had the pleasure of working with Will Spencer last evening to purchase acar. After test driving 3 different vehicles, he pulled all 3 next to each other so we could visually compare them side by side and let us take our time deciding. No pressure, no hard sales pitch - instead he was helpful, courteous, and patient with us. I recommend Lambert Buick and Will to anyone looking for a new or used car.

Sh
Review №46

I came in to test drive a vehicle. After listening to my concerns about this vehicle, Nathaniel Wisor, honestly told me that he did not feel that this was the right vehicle for me. He took me directly to the GMC Terrain Denali and after describing it to me and a test drive, I knew it was the vehicle for me. I really appreciate the personal touch, his ability to read me and find the right vehicle, and the time he took to stay over closing and getting the vehicle to me that evening. Ive definitely put a some miles on it since the keys were put in my hands. I also really like the streamlined and professional closing process. Lambert definitely stands out as an A+ dealer to me.

Ro
Review №47

Communication was great from Chase. He had the used car I wanted to see waiting outside for me. Car was clean and had enough gas for a test drive. He was not pushy and gave me my space to drive it and mull it over. Finance was quick as well, when I asked for a better rate, they made it happen. I was probably in and out within 1.5 hours.

Th
Review №48

Expert staff, professional Staff John Sdono was very knowledgeable, Understanding my needs . I would recommend to any one that is looking for a vehicle!

Bi
Review №49

Great selection and service. I was looking for a very specific vehicle and they were the only place in ohio that had it. My salesman Ken Curtis was fantastic, he answered all my questions and made the trade-in and purchasing process fast and easy. I highly recommend Lambert Buick GMC in general and Ken Curtis in particular.

ra
Review №50

Finding the car was great! My financing I thought was good an fast till I review the paper work an seen the price was not what we talked about before buying!!! I said 60 months he told he has a better deal for 72 months. Well that’s was not true at all!! It’s about 5000-6,000 more!! I also told him I wanted to add on the clear coat to protect the leather and the paint job for 599. I told him I don’t want him to put that on the paper work. I wanted to pay cash he didn’t listen an put that in my financing Paper! I asked when I got home (in a text) to the man who help me fine the car how much it was an what he said was different then the paper. I said I wanted to talk to the financial officer the man who helped me an he told me hes not in! Now I’ve been working an going to school with no time to go back in to deal with this!! I should be able to go in tomorrow after school an I will because I’m really upset! I didn’t see any papers till after I had my car! He never showed me the new better price. So no I’m not happy!!!

Br
Review №51

Worked with Garett and Gerald, they were excellent and the service was exceptional. Drove 3 hours from Michigan and was in and out in 30 minutes with my new Malibu. Thanks guys! 👍

TC
Review №52

Recent leased with Nathaniel Wisor... what a wonderful experience! I have had terrible car buying experiences with other dealerships. Nathaniel found exactly what I wanted at the perfect price. The car is pretty sweet, too (and Im normally a Toyota person). I highly recommend working with Nathaniel!

Ga
Review №53

Good price. Smooth process. Bought a nice used car.

Di
Review №54

Honest and available. We kept them past closing time without a problem. No haggle.

Th
Review №55

My mother and I drove 30 minutes to the Lambert facility to view a Fiat 500X. We were not sold by the vehicle and Will Spencer helped us to find the perfect SUV for my mom. She has cancer and needed to sit up high so that she could easily get in and out of her vehicle. We found a GMC that we absolutely loved for the perfect price but it was sold to a young man as his first vehicle. We congratulated him and as my mom began to change her mind Will and I helped her look at other options. We considered alternative options and finally found the vehicle that had more than she asked for. It was only missing one feature she required, heated seats. It was a perfect compromise and Will Spencer made this experience more than worth while. We both love her new 2017 Buick Encore!

Ju
Review №56

Fastest process of buying a car, loved not being there for hours. Your staff was very pleasant and friendly. My salesman was very knowledgeable, not at all pushy and had a great personality. His name is John, go see him to buy your next car!

Jo
Review №57

Timothy Deemer is a great asset to the service department. Customer service is a big deal and it is appreciated. Thanks!

Th
Review №58

Only care about the making their money, would not recommend .

Ni
Review №59

Drove in with a check engine light and pulled out with a new 2020 Encore GX! Staff at Lambert Buick in Cuyahoga Falls was very polite and accommodating- NO high pressure. Sales rep Will Spencer was friendly & knowledgeable, giving us the opportunity to test drive vehicles to our hearts content, as well as work the deal that worked for us ($). We highly recommend Will & Lambert Buick for your driving needs:)

le
Review №60

Everyone was super professional and helped me find my perfect first car. Much love

Dn
Review №61

Nathaniel and the rest of the sales team made us feel welcomed and appreciated. I got the best trade in price I could find in the area plus a great deal on my new car. Thanks again!!

Na
Review №62

I went there to pick up a truck for the company i worked for they were very helpful and all the workers were nice

aa
Review №63

Garrett....not sure if Im spelling his name correctly but very cool quick knowledgeable guy go see him, my dad loves his regal he bought from him

Ke
Review №64

I am not exactly sure how many vehicles I have purchased with lambert, maybe 10 in the last 10 or 12 years. No reason to go anyplace else. Process is stress free and easy. Selection is always great. John I truly believes in doing what is best for the customer and thats why I keep coming back.

Jo
Review №65

My wife and I had the privilege of working with Zack Graham, and he was truly outstanding. He was communicative, attentive, and exceptionally kind. In short, he was the consummate professional. We’d buy from him any day. If you’re in the market for a new or used car, look him up. I’m sure he’ll treat you as well as he treated us.

Jo
Review №66

The folks at Lambert are truly exceptional. They demonstrated the highest level of integrity and commitment to excellence that I have ever observed in the car business. I live five hours away and am checking their website for my next vehicle because I want to do business with them for my next vehicle. You can trust that they will take excellent care of you.

Da
Review №67

Great people and service. Repairs are made fast and right!

Vi
Review №68

We purchased a 2019 Equinox on Feb. 6th. We worked with Will Spencer again. We purchased an Avenger a few years ago. He is kind, non stop and gives great customer service. I highly recommend him for any car sales!!

Ch
Review №69

Everyone are so glad to see you

Ta
Review №70

Will was wonderful to work with! The best experience I’ve had buying a car. What a pleasant experience!

To
Review №71

John was great to work with. I enjoyed the Tech review that I got explaining all the features of the vehicle.

V
Review №72

Went in for my last oil change on the house.Service was quick and car was readyin an hour.PSI miss the complimentary cookies.

Mi
Review №73

1) Ken Curtis was rude and never answers calls or emails. The only reply I got was a video. When his face jumped out, I was sort of scared because I thought the video was about cars information. Its creepy to send a video instead of reply in writing to tell me to call the service center . 2) I thought they should do an inspection when handing over the car to me to confirm that all functions as well. Actually they only did the inspection when they bought the car 3 months ago, because they dont really care if everything is working well when they sell it to you. 3) I have received many quotations, but this is the only one that charges 8% tax on document fees. In fact, I dont have any loans and they dont even really have documents to process except the signature.I can not say its a good experience, so what I can do is changed my mind and look for the car for my son from other dealers.

Sh
Review №74

Everyone at the dealership, especially John Sdono,were accommodating, friendly and professional. The whole experience was very pleasant. We are happy with our new car and will definitely be back when we are in need of a new car.

De
Review №75

Josh in the service department is outstanding with communication and overall customer service.He and the mechanics are very thorough and solve any vehicle issues quicklyWhen Lambert fixes anything on your car, you can drive away safely, knowing that nothing has been overlooked and no short cut has been taken.

Ma
Review №76

Great experience with Garrett Schneider (sales) and the rest of the Lambert staff. It was totally comfortable and easy--never once did we feel pressure to buy and we were able to test drive the vehicle extensively. All of our questions were answered thoroughly; our sales person was extremely knowledgeable about the vehicle.

Ni
Review №77

I have nothing but great things to say about Lambert. From the salesman to the service department. Thry are so helpful, polite and thry genuinely care about their customers.

Jo
Review №78

Perhaps Im old fashioned but I like to haggle for a deal. This dealer would not haggle. The salesman had all sorts of pie charts telling me that the list price was a good deal even though it was $8k over the trade-in value. He had another story about how they buy from factory lease programs that cost more and swore up and down that the dealer was only making $300 on the car. My wife and I walked. A few days later the salesman contacted my wife to try again. She directed him back to me as I had done all the previous negotiation. He ignored her request and tried twice more with her. Unprofessional to say the least. Two weeks later the car had dropped $600 and he tried to contact my wife again. Unvarnished lies and unprofessional behavior. I wont recommend or be going back again!

Li
Review №79

I was impressed with Lambert from the moment I connected with them on the internet. Very efficient, honest and professional. Our salesman Will Spencer was Exceptional! We drove from Wisconsin to Ohio to purchase the car I was hoping for. Will was GREAT to deal with.... Very friendly, professional and fun! I would highly recommend this dealership to everyone!

Ch
Review №80

Excellent customer service experience. Tim Deemer was wonderful to work with.

Ka
Review №81

The best experience we ever had buying a car. Very customer oriented. Nathan (MARTIN) was ourSales agent. His knowledge was very helpful in making our decision easy. We would buy another car there again in the future. Thanks to all of you to making our experience a success.

Do
Review №82

Our salesman PAT KASSINGER has always been outstanding and thats why we always come to him when in need of another new vehicle purchase. We typically like to do research on the vehicles were thinking about buying so we have control of the many options and offers presented to us before hitting a lot. This is our third purchase at Lambert Buick and who knows a 4th might be coming shortly. In the past the Buick LaCrosse and GMC Acadia Pat K sold us worked out great thanks to this guys honesty and integrity. If you havent sat in a Buick I suggest you try it. They are fairly priced and the quality is far superior than Toyota, Kia, Ford, or Nissan etc. My wife noted how she walked back and forth in the small lot and even in front of the front doors of Lamberts competitor and yet no one bothered to get up from their desks and come out and offer to help her? What is that all about? I said dont waste any more time but it was a good test No less. This recent visit to Lambert we went for a brand new SUV and Pat went above and beyond in his search to find us the color and model we were specifically looking for. We settled on a new Buick Envision SUV. This SUV has so many bells and whistles we have still yet to find them all. Incidentally it was nice seeing Mr Lambert there and speaking with him one-on-one. Id like to thank the service department for their well-organized operation and dealing with minor adjustments in the past. If youre looking for a car, truck or SUV just come to Lambert and just ask for Pat.

Ja
Review №83

Go see John he is awesome! Unfortunately I didnt buy the truck. I had a concrete pour to get to, but he moved me in and out quickly and efficiently.

Mi
Review №84

Best experience! Of all the shopping around from Hartville to Cuyahoga falls, this place was our choice to buy from! We even waited a few weeks until they finally had the Buick (used) we decided to buy. I highly recommend this place! The people act like family!

Sh
Review №85

I would absolutely recommend Lambert Buick GMC. I had the opportunity to work with Pat who was very helpful and flexible. He made sure I had his direct contact info so I could go home and sleep on my choices, without losing the vehicle I wanted. He even made himself available on Sunday evening to go over purchase options so my financial institution and I could get things going first thing Monday morning. I ended up in a BEAUTIFUL Alfa Romeo. My only cons: I expected a nice detailed cleaning and full tank of gas and didnt get either. To be transparent, I did not request those two things, I just assumed it would occur before purchasing. Other than that, no issues at all!

He
Review №86

I just purchased my vehicle this past Friday and was extremely satisfied with the salesman, Gerald and the whole team at Lambert! Everyone there was very friendly. I walked in the door and was greeted by Gerald, I told him exactly what I wanted and thats exactly what I purchased and my vehicle even has things that Ive never had before. Gerald was very helpful throughout the whole process and Lambert was very accommodating to my financial needs and great as a company in whole! I am very happy with my new GMC!! Thank you Gerald and Lambert Buick!!

Da
Review №87

I had a great experience all around. I’m in sales myself, real estate, so I definitely respect a great sales experience. Nathaniel was very open to listening to what I actually wanted in a car and provided exactly what was perfect for me. I never thought I could get the car I want at the payment that I wanted, so glad he took the time to explain that it was possible compared to other dealerships I had been working with. I fully stopped by on Saturday to see a used car, and walked out with a brand new 2021 model. This dealership was the first of 4 that I’ve been to that have actually approached me and offered guidance. It’s sad to see that most dealerships are not doing this anymore, makes me sad for sales & customer service. Thanks to lambert for everything. Nathaniel was great, I actually told him to come work for me, but he declined haha, loyalty is a great thing. I also loved that Joaquin came out and walked me through all tech with the car. I previously bought a car with Mazda and the sales person had no clue about anything with the car, if they had someone trained to do this, that would help. Caleb in finance was great as well, moved quick so that I could be on my way.

St
Review №88

Mike Wozniak was a great salesman from beginning to end!Very transparent and honest. I purchased a vehicle from Indiana and it was a very smooth experience. The finance manager Caleb was very nice and easy to deal with as well. Great team!

Jo
Review №89

John Sdono was phenomenal! Usually I hate car shopping but he made the process so seamless! I couldnt imagine going anywhere else to buy a vehicle. He treats you like family as well.

Mi
Review №90

I purchased a used vehicle from Lambert about 2 weeks ago and could not be more pleased. Mike Wozniak was great to deal with as he took the time to review everything with me during the buying process without the usual pressure tactics. I would highly recommend this dealership to anyone who is looking for a knowledgeable and courtesy sales staff and good pricing.

Ra
Review №91

I have nothing but very nice things to say about Lambert Buick! I searched for a specific truck for 6 months, or more. I live in the Detroit area, tons of dealerships, by far, the best vehicles were from Lambert. My wife and I drove 3+ hours from home and it was beyond worth it! Their low prices are not a trick of any sort, its their business model and it works perfect! Im suggesting to all my friends and family to look at Lambert, Im definitely going to be a customer, for life! Thank you so much Michael Wozniak, Matt(with the cool computer pad) and everyone at Lambert Buick!

Ri
Review №92

Excellent service from the service department. They took care of business in a timely fashion.

Ty
Review №93

I drove from Richmond, VA to purchase a car from Will Spencer, and I have to say this was the easiest, most stress free, and painless car shopping experience Ive had thus far. I am extremely pleased with my new purchase and highly suggest that if you are looking for a new or used car to please see Will Spencer, you will not be disappointed!

J
Review №94

Very pleased with our sales person. The process was very efficient. Excellent car buying experience. The paperwork process with the finance manager was exceptional as well. Thank You Lambert Buick.

Te
Review №95

Loved buying my car through them! They did everything to make the process nice and fast and still made sure everything was perfect for us! Mike W. Helped us and he was AMAZING!!! The manager that also finished the process was amazing!!! We have two kids and they did everything they could to make it easy for us! Couldnt say enough positive things about here!

el
Review №96

A loaner vehicle was provided and information was shared after the diagnosis. Parts were ordered from Chicago on Thursday and vehicle was completed on Monday morning. Tim kept me informed on the entire job and was a pleasure to deal with.

Me
Review №97

Love the service and very happy with my purchase

Li
Review №98

BOB JOHNSON, THE SERVICE MANAGER, IS THE BEST AND I WONT TAKE MY VEHICLES ANYWHERE ELSE. AND ILL CONTINUE TO BUY/LEASE VEHICLES FROM THIS DEALERSHIP BECAUSE OF BOB. HE RUNS AN HONEST SERVICE DEPARTMENT THAT ACTUALLY CARES ABOUT THE CLIENT!

Cr
Review №99

As always 5 stars! Down to earth people with a solid education in their field. Customer service is always amazing.

Da
Review №100

Ive never been to Lambert Buick before or even Cuyahoga falls for that matter. But when I saw the price of a car online that caught my attention I literally got in my car the next morning and drove the 40 miles I would not normally drive to check out a car. In fact I really wasnt even looking to trade my car in but the price of the car was anywhere between $1500.00 - $3500.00 less than same exact make/model/year car on other dealer sites I looked at. It even had the lowest miles of all the other same exact make/model/year cars I checked out online. It was even cheaper than a lot of the same cars that had less features!The service was great! I was immediately greeted by Gerald A. who right away got the keys, pulled the car around, and let me take it for a spin all by myself. While I was out test driving the car Gerald took a look at my trade-in and already had an offer for me when I returned from my test drive. The offer was a little bit more than what I was expecting and exactly 100% of what I was hoping for to make the deal work for me! Gerald answered all of my questions without hesitation and not once did I think or feel like he was out to rip me off or play games with me. Overall this was the best trade-in experience I have ever had! I seriously got 100% of everything I wanted from this deal and the best part was that I was in and out in less than 2 hours! definitely a record shattering time for me.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2409 Front St, Cuyahoga Falls, OH 44221, United States
  • Site:http://lambertgm.com/
  • Phone:+1 330-923-9771
Categories
  • Car dealer
  • Buick dealer
  • GMC dealer
  • Pontiac dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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