Excellent service from start to finish! We had engineered hardwood floors installed in 3 rooms on our main floor and received 4 different quotes. K&M came in at the lowest price. Based on the reviews I was confident that the quality of work would be on par with the quote and thankfully we were not disappointed. Jason gave us a detailed quote on the spot, and Brittany followed up shortly after to schedule a time for the team to come out and get the project started. I was so pleased when they showed up on time and ready to work. They were fast and completed everything in 4-5 hours. This company offers great communication and quality work. I highly recommend!
After getting several quotes for installation of LVP flooring, K & M was the best we found! When they came to get measurements and provide us with a quote, we were e-mailed a report within minutes. From start to finish they were very professional and responsive. They quoted us 2 days to get the work done, but they were able to finish the work in 1 day. We had them to come back to touch-up up on a few things that we noticed with our door frames and they did it without a problem. I would highly recommend anyone getting floors installed, to give them a call. My family and I are pleased.
Absolutely blown away with how seamless of a process this was from start to finish! Had amazing help in the showroom looking at samples and picking a color and the installation team was courteous, efficient, careful and paid such attention to detail. Couldn’t be more satisfied with my new flooring and it’s Weimaraner approved!!!
Dec 2020 we started the process of updating our floors in our home of 12 years. I could not be happier with the results KM Floors was able to provide. Jason and his team from start to finished listened to our requests and didnt quick until the job was perfect.What did we have done. Well, we had a combo of hardwood and carpet we needed to update or replace. So they refinished the hardwoods we already have and matched it perfectly with the new hardwoods that brought in. We now have beautiful hardwood floors the main floor and second floor and stairs. They are a gorgeous espresso brown and the finish is the perfect shine (not to shiny). Jason and his team also updated the look of our home by replacing the hand railings and landings with newel posts. Best of all they pricing was reasonable and fair.We heard about our Jason at KM Floors from our neighbors that had their floors done and they are also extremely happy with their floors and finishes. Thank you so much KM. Our house is transformed.
My Husband and I recently moved into a new home and we decided to refinish our hardwood floors and update our stairs to match. We got multiple quotes but decided to go with K|M for multiple reasons. Jeremy came out to give us our quote and was very conscientious of our budget. They weren’t the cheapest quote, but they itemized and customized our job to perfectly fit our needs and wants without pushing any add-ons that we didnt want. Jeremy worked with us to layout the full scope of the project before we even signed the contract so that there werent any surprises. Stephanie in the office helped schedule everything and made sure the crews worked around our schedule. The floor work only took 3 days and the stair carpet installed was done in a day the next week. The carpet had to be ordered so it took a little longer to arrive in, but Stephanie made sure we knew that in advance and keep us up to date on how it was coming along. Both crews were super quick and easy to communicate with. I would suggest if you are doing stairs get the painter. We had our balusters stained. Some of the stain got on the trim work. If we had paid for the painting then all of that would have been taken care of but as I was going to be repainting the main room anyway I just decided to do it myself. Other than that absolutely loved working with everyone and super happy with the outcome.
K&M Floors has been amazing to work with!! Everyone we talked to there is really friendly and professional. John was super helpful in getting us the right flooring and later making sure everything was finished perfectly. Paulo and his crew went above and beyond in getting everything finished quickly but also very well done. Its been a week & Im still constantly admiring our new floors! :D
The tile installed in my kitchen was done professionally and it looks great! K&M will be my go to whenever Im in need of flooring! Quality work 👏
Weve used K&M twice and will again in the future. They are very responsive and always on time. They have installed LVP flooring and carpet and both look great.
The team at K&M Floors was outstanding! I was referred to them by my brother who had hardwoods installed that look amazing. I went into the showroom with no idea, but Brittany and Stephanie were so helpful and friendly. After Chase came out and gave me a measurement of the total square footage for my project, he helped me determine the right flooring for my budget. Once I had a price range in mind, I went back to the showroom and Chase and Stephanie helped me finalize my selection. Jason was always so nice to offer a water or anything when I came by even if he was running off to another appointment!On the day of installation, the team was amazing! They completed the project in one day! Those installers were fast, professional, and accommodating. I never had to disconnect the wifi!!I have already recommended K&M Floors to several of my friends. The quotes are extremely detailed and you know exactly what you are paying for when youre making a decision. Trust me, its worth every dollar!
Jason and his team are amazing, they did a professional job installing my hardwood flooring.When my carpet was pulled up the lead person over the installers brought to my attention the particleboard was bad in areas that may eventually cause a problem with the board s and need future repairs. He left it up to me rather I wanted to replace or not. Iam so glad he pointed this out to me instead of just installing the floor without mentioning. The whole company is for the customers 100% satisfaction. I highly recommend K&M flooring.
I was very well pleased with K&M Floors. They are an excellent company who really cares about their customers. They did a wonderful job installing my new floors and made my hardwood floors look like new. They are reasonably priced and do everything in a timely manner. They go the extra mile to make sure the job is done right. I highly recommend this company.
My girlfriend worked with Chase who came out and checked out the job and got all the dimensions and was extremely helpful.. He was honest with what we needed and how much everything would cost.. Our job was ripping up the old laminate planks in the living and dining room and installing vinyl to match the kitchen.. The install team of Herman and Aaron and there was a 3rd guy I did not catch his name and there were extremely efficient and did a great job.. They had a few suggestions which were great.. Overall a great experience from start to finish
I hired K&M to install kitchen wall tile for a kitchen renovation. Their tile selection was extensive and great pricing. The installers were very professional and knowledgeable. I’m very happy with the outcome. I would definitely recommend them.
Jason, Brittany, & Stephanie were incredible to work with! They got back with me fast & helped me to pick the best fit flooring for our home! They beat other quotes we received & were able to give us a better product for a good price. The installers were respectful & very good workers! The process was seamless & easy on our part! We are in love with our new floors!!
K & M Floors were professional throughout the entire process. From measuring, helping us make choices, to completing the installation, everything went extremely smoothly. They were very patient with us as we weighed our options, and it was easy to break down the estimates so we could make decisions based on our budget. I completely recommend this company!
The K&M team did a great job. Initial consultation/estimate with Jason was very in depth and and he was very easy to work with. Stephanie was always a pleasure anytime the team needed to reach out and provide me with updates on timing etc. Finally the Install team was professional, quick and did an amazing job. I recommend this company and their services with great pleasure.
Very pleased with the entire process. Britney was very responsive and communicated every step of the way. The 3 gentlemen that came to perform the install were courteous, efficient, cleaned up everything along the way, and were very quick. Totally pleased and have already recommended them to friends - great job!
I really loved that the workers were on time.The job seems like it was done great but time will tell. The workers at the office were very pleasant, knowledgeable and very willing to work with me. Thanks K AND M.
We decided to replace all of the flooring in our house. When looking for a flooring company we ask for recommendations from our neighbors. They recommended K&M flooring. We were very pleased from start to finish. From the quote process all the way through to the completed process everything went great. I would highly recommend K&M, friendly, knowledgeable, honest and a great job!
I just had all of the floors replaced on the first level of my home in Lithia Springs and they are absolutely beautiful! Jason and his team are awesome to work with! He is an honest guy with a great spirit and no pressure tactics, and he represents his business well! He helped us pick out great flooring, managed our expectations and kept in touch with updates on the delivery of our materials. He came by to check out the work before it was done and the professionalism exhibited by he and his team is greatly appreciated! I will definitely use him again when its time to update my second level!
Had carpet replaced for entire house which included 5 bedrooms, hallway, closets, and family room. Very prompt service from ordering of material and installation. Installers were professional and did a great job paying attention to detail. This is my 2nd time using K&M and will continue to be a repeat customer.
We came across K&M by a good referral. We were looking to have our current hardwood floors refinished and extending into the living room with new hardwoods. They were quick to respond for an estimate, they arrived when scheduled, explained the process and what we should expect. K&M was accomidating to meet our schedule and worked with us during the installation. We are very pleased and impressed with the quality of work that was provided. Upon completion of the installation, they made certain that we happy and nothing further needed to be done. I would highly recommend them. Matter of fact, I already have recommended them to friends that needed new carpet on a quick deadline. Not only is K&M able to meet the deadline for our friends, they also came in less expensive than the other 2 estimates that our friends had received with a better quality carpet and padding.We plan to have them back out to install new carpet also.
We had KM Floors come out to replace old carpet in our bedrooms, flood damaged carpeting in the basement, and replace old pink tile in our basement with new, modern, LVT. They had done previous work on our home, and we knew they were the people to turn to for more updates!Jeremy was a great partner in scoping out the project and keeping us well informed. He even remembers our pups from the last work they did! The team made sure we had the best quality flooring, and the installers were great. They communicated unbelievably well with us.If you’re looking for a trusted company that will give you a good price, with professionalism and quality of work, KM is the place to go!
We had a wonderful experience with K&M. Jason was great to work with and gave us some great options to consider. He didnt rush us and took his time answering our questions and offering different ideas. Brittany was also super professional and kept us posted on schedule, ETAs for the crews, etc. And the installation crews worked fast and did excellent work while staying on schedule. Replacing all your flooring is never a joyful experience. Its always disruptive, especially when you have two people working from home. But these guys made it as great as it could be. And were super-happy with the end product! I highly recommend them.
We recently decided to update the interior of our house & knew we wanted to have our hardwood floors refinished. We had the orange oak stain that was popular in the early 2000s when our house was built. We have 2 staircases that were carpeted. We wanted the carpet removed & replaced with wood. Our banisters also needed to be updated to match the darker floors we wanted. We had several flooring companies come out to give us quotes. They all told us that they could not do the banisters because it was very tedious & time consuming work & that we would need to hire a painter to complete this part of our project. NOT what we wanted to hear! The thought of having to interview painters & try to coordinate the floor job with the banister job seemed time consuming & overwhelming. Then I heard about K&M Floors from one of my coworkers & decided to give them a call. From the moment Jason entered our home, my husband & I were impressed with his knowledge & confidence that he could get our project done from start to finish & coordinate it ALL. Jason answered all of our questions, was professional, courteous, & his quote was fair & within our budget. Jason & his team coordinated the moving out (& back in) of our furniture with a local moving company, the floor project itself, & the painting of our handrails. We were extremely pleased with each of the companies that worked on this project for us! Kristy @ K&M was always very helpful anytime I called with questions. Manuel & his crew worked long hours & even came back on a Saturday to ensure the project stayed on schedule. They did a FABULOUS job refinishing our floors! Manny painted our handrails to complement our new floors & did all of the touch up painting. His attention to detail was impeccable! We absolutely LOVE our new floors & banisters! We highly recommend K&M Floors. Thank you to Jason & everyone involved in making this project a success!
The K&M Team was exactly what we were looking for when we decided to replace our downstairs carpet with hardwood. One of their experts came out and showed us a plethora of options we could pick from. We were very satisfied with the final results!
I recently used K&M floors to install new hardwoods in my town home. The original flooring was in dire need of replacement after 20 years and I wanted the upstairs carpet completely removed and hardwood as well. K&M was very responsive to all my questions that arose before and during the process. They were also very quick to get started on the job and have it completed to my satisfaction. Id definitely recommend them to anyone wanting to update or replace the flooring in their home!
I absolutely love my new hardwood floors. My flooring look so amazing. Jason came to my home to give me a quote for my hardwood floors. He was very helpful and nice. He quoted me a price that was within reason and affordable. The main office staff was wonderful and kept me informed about the installation date and time. The installation crew was professional and very friendly. They were organized and finished in a timely manner. They took every precaution needed to get the job done right. The quality of the hardwood is great and the crew’s workmanship is awesome. They matched my current hardwood floors perfectly. Jason knew I wanted to have my floors installed before Christmas and he came through for me 100%. I have my new beautiful floors! It’s the best Christmas gift I could ever give myself :-) I am a happy customer and I highly recommend K&M floors. Thanks K&M Floors.
The new flooring in my three bedrooms transformed the whole space! In under a week from initial contact to getting an estimate, picking out materials, and having them installed well, I am quite pleased at how effortless the process was. I already know who’s doing my next major flooring project!
Wonderful experience with K & M Flooring! It was beyond time to replace our 18 year old builder-grade carpet. They were one of several quotes. We chose K & M because of the professional, patient and honest nature of the owner and staff. They worked to explore various flooring options that best suited our needs and budget. Their install crew arrived as scheduled, and was very pleasant to work with.We are pleased with the whole experience, and look forward to working with them again in the future.
Great customer service, along with quality products and professional install. So happy with my new Shaw Endura LVP flooring. K & M flooring, really listen, answer questions and provide consultation about your flooring needs. I highly recommend them and will be using K&M in the near future again.
I am totally impressed by K&M Floors and highly recommend this company. My hardwood floors and some wall areas were damaged due to a flooding incident which required some of the wood to be replaced and the hardwood throughout the home to be resurfaced/restored. From day one the staff and workers were professional, friendly and they did an awesome job in a very timely manner.
We are 100% satisfied with the services we received from K&M Flooring! From the beginning when we first went into the showroom to look at floor samples till the end when our flooring project which also included stairs was completed. When we walked in we met Stephanie and she was so very professional and friendly and showed us several samples of flooring and provided us with very detailed explanations regarding the quality of different flooring and stair treads. Then we requested an estimate and met Jeremy. Jeremy was also very professional and friendly and he provided us with a very detailed and itemized quote that we could understand for the project we wanted to have completed. He answered any and all questions we had! Our new floors and stairs look amazing and we are very pleased with the services we received from K&M. I highly recommend K&M Flooring Douglasville for your next flooring project! They get a 5 Star review from us!!
My experience with K&M was very good. The office staff was very friendly, helpful and knowledgeable. The owner ensured that I was satisfied with their services.I would do business with them again
We contracted with K&M to refinish the hardwood floors in a new house. Their customer service was exceptional and flexible when we ran into delays for closing. They also were able to easily extend the job for carpet replacement when we got into the house and decided we needed that done as well.
Everyone at K&M are very professional. We had a house fire and had to have flooring replaced throughout our home. Jeremy came out to give us a quote and was very knowledgeable about the different types of flooring and made it very easy to decide on the flooring for our home. The office staff were very friendly as well. I really liked that they have a showroom for you to visit so that you can get the true feel and visualization of the flooring. The installers showed up at the scheduled time. The projected time frame for the installation was for 2 days but they worked hard and got it done within a day. The customer service, professionalism, quality of work and materials you won’t find any where else other than at K&M. We will be using them again when we purchase another home.
I am a three time repeat customer of K&M Floors. Their work is top notch and their service is amazing. They are very personable and professional. Jason is great to work with, he really listens to what you want as a customer and will offer the best recommendations that fit your needs. Stephanie is the sweetest, she is very responsive and definitely wants to make sure that you are satisfied from start to finish. Of course I would recommend K&M Floors! Job well done!
K&M Floors has been great to work with. Jeremy was awesome. He came out and did the initial quote, but we had just moved and it took us awhile before we had everything in order and wanted to have carpet installed. He followed up with me, but did not overwhelm me with emails which I really appreciated. Overall, we are very happy!
From the beginning to the end, K&M Floors proved to be professional, courteous and consummate of their craft. Mr. Jason Drum, co-owner of K&M Floors, is extremely knowledgably, professional and courteous. He provided sound advice and recommendations for refinishing our master bedroom floors, that saw their fair share of abuse and wear. The K&M Floors refinishing team were on time, professional, courteous and did an outstanding job.We look forward to having K&M Floors refinish the rest of the floors in our home. We highly recommend them to anyone considering having their floors professionally refinished, at a fair and reasonable price.Extremely pleased customers,Andre & Ramona C
We are very very pleased with the services that we have gotten from K & M flooring. From the time I walked into your showroom and met Stephanie and Jason I knew they were our best choice for our flooring needs even thou they happen to be the last company that we located via online. Jeremy came and gave a detailed estimate and the day of install everything went as planned. The installers German and his assistant were on time( matter of fact early) and they completed everything as planned including clean up. The flooring we chose was a great quality Luxury Vinyl Planking and the estimate that was given from K & M was not least expensive that we had gotten but we knew from the start that they would do a great job and they did just that. I will definitely recommend K & M to our family and friends. Thank you all so so much for the great customer service from beginning to end.
If youre looking for an honest, down to earth, top notch and reliable flooring company with fair prices, Jason and K&M are it! I just had the entire first floor of my home redone. Did the job go off without any hitches? Of course not! Renovation projects rarely do. But did they quickly resolve the minor issues that did arise? Yep! And they did it while still being genuine and friendly and reassuring. So, would I call them again? Absolutely!! Would I recommend them to family and friends? You better believe it!!
Great customer service along with a professional installation team. This was our second project done by K & M Flooring, we have been highly satisfied with their products/service and will use them again.
Update 10/22: We love our new floors! The installer was professional, informative, and efficient! Management took my previous comments seriously and assured customer satisfaction! Thank you K&M! If I were to do anything different, I would try to reach the office again to voice my concern, the receptionist was prompt, courteous, and communicated effectively. We recommend K&M!Update 10/7: Pleased with a prompt response from K&M! Looking forward to installation day!We really liked how simple the measuring process was but not happy with the follow through. It took a week to receive a written quote via email and now Im 2 weekdays in to waiting for another quote with a different flooring option. Now were shopping around sadly.
We had our bedrooms and bathrooms and kitchen flooring replaced, with carpeting and LVP flooring, this team of people from Brittany to all of the people in the office are very professional and kind, and work hard at getting it right, the installers were very good and on time, very efficient and moved all of our furniture with out any problems, they took great care in making sure everything went right, we love the flooring and would recommend them..., we would use them again..
K&M replaced the first floor carpet & wood in our 15 year old house with LVP. The flooring I chose was on backorder, but Brittany kept me up to date and made sure that we didnt lose the best available install date when it arrived. The install team was courteous and professional. I dont know if theres any hope against concrete dust, but the crew definitely did a great job of tarping up kitchen surfaces. Furniture was moved carefully, even the heavy pieces! I appreciate the small touch of bringing new shoe molding to match my newel posts vs the old shoe that matched old floors or even using white.Comparing quotes, K&M was the best value and Im really happy with my decision to have them replace our flooring and would recommend them to others!
I worked with Jason and his team and they did a fabulous and very professional job on our hardwood floors. They kept me in the loop continuously as the project had to get delayed due to a water leak we had before they started. They stayed on top of it and informed me that every step of it. Great guys and service and a fair price. Will definitely use again for carpet work we may have in the near future.
K & M is the place to go for quality flooring, quick turnaround, and professional installation. This team beats out any big box place or Mom n Pop shop because they have the right price, quick turnaround on ordering, and installation that leaves no detail unaddressed. From the owner to the office team to the installers, the whole team is top notch! Jason and Stephanie have coordinated multiple projects for us from tile, to hardwood to carpet. We wont go anywhere else.
We bought a house and did a renovation, and Jason and his team came up with the best solutions, which wasnt easy. They matched our current white pine hardwood, built up the flooring in 2 rooms that had a 1/2 inch step down, sanded, installed quarter-round and stained the entire house. They also installed some awesome stamped tile for us in the laundry room. It was competitively priced, and they were able provide a great payment plan. Kept a clean job site, great communication, and fast work. Definitely recommend!
Jasons crew did a fantastic job on our basement playroom floor. We had to replace our old floor due to water damage. Jason helped me select a new flooring type without having to look at samples all over town. He sent me links to online options and made it really easy. The crew tore out the old floor (glued down carbonized bamboo) and prepped in one day and had all the tile down the next day. Other estimates we got were 50% more expensive and told us it would take 4-5 days! K&M was a better price and theres something to be said for getting the job done quickly so we could use the space again. It looks amazing and they didnt cut any corners. I highly recommend K&M.
Jason at K&M was very responsive to my needs. Even with the short deadline I had, he sent his sales rep - great guy, great job - got me an estimate that was an excellent value and installed my flooring on time. The crew worked hard, moved and replaced furniture and cleaned up after themselves. If I had known it would be this easy I would have replaced the carpets long ago.
K&M was the last estimate I was waiting on before making a decision.I’m happy I waited, Jason the owner was very professional and helpful with my decision of the color and type of flooring to go with.The Price was right and the finished product I love.I recommend if you are looking to get your floors done, K&M is the way to go.I like it so much, I’m having them come out to give me a price on having my kitchen done. This would complete my entire home with flooring. Thanks Again K&M Great customer service and quality work is hard to find.
The team at K&M Floors were very professional from showing the carpet samples, setting up installation and completing installation with a final follow-up to ensure all was satisfactory. Definitely recommended!
We have used K&M Floors twice:-To refinish original hardwoods-Install new hardwoods during our kitchen renovationBoth times K&M has done an excellent job and the floors are beautiful. Additionally, they were able to seamlessly match the existing with the newly installed wood flooring in our kitchen. 10/10 recommend.
Used k&m flooring to install flooring in 2 room fast estimates and quick and professional installation.. definitely the right choice
K&M Floors was always responsive, professional, and dependable. Jason and his team did a great job with our flooring installation and would definitely recommend!
K&M redid the floors in my office and did an incredible job! They were prompt in getting to me quickly when I requested an estimate. Their price was over 20% less than the other bids I had received. The work was done timely and in a way that did not interfere with office flow and patients. Highly recommend K&M for any flooring need!
From start to finish our experience with K & M floors was outstanding. Customer service is top notch. Jason and Stephanies guidance was appreciated during all phases of our project. Installation crew was professional and skilled. We love our new flooring!
Professional service from beginning to end. Floors were installed beautifully and they made sure we were satisfied with their work throughout the project. Their price was fair & there were no hidden or last minute fees added. We would gladly use them again
I highly recommend K&M Floors to anyone looking to have floors installed or refinished. We purchased our house in June and knew immediately that we wanted to have the floors redone prior to moving into the home. On closing day we had Jason and a few other flooring companies out to the house for estimates. While K&M was not the cheapest estimate we received it was clear their slightly higher price would be worth the knowledge and experience his team was bringing to the table. We were not disappointed in our choice because the team was professional, responsive and helpful at every stage of this process! Our floors were installed and refinished in 4 days (we paid for the water based finish to get back into the house sooner) and they look AMAZING! Thanks K&M!
Just had 3 bedrooms, hallway, closets, stairs, and a bathroom floor installed. Very happy with the results. Installers are quick and efficient, very reasonable pricing, friendly folks. Looks really great, family is really happy with the outcome. Thumbs up here!
K&M Flooring team was exceptional!! This is the second time I have worked with them for flooring repair after water damage. They are incredibly prompt and professional. They do EXCEPTIONAL work at an EXCEPTIONAL value. Couldnt recommend them enough!
Our experience with K&M was exemplary from the initial consult to the very end. Jason is very personable and so knowledgeable about floors that taking his suggestion on the white oak was the best decision ever. Everyday Raphael and his team arrived before the start time and they exceeded our expectations on the outcome. Stephanie is fantastic with her awesome customer service skills and we can’t wait to have them handle our floor Reno upstairs.
Excellent customer service, great pricing, friendly staff. Our new carpet looks fantastic! Installers were on time, and very careful as they moved furniture around to install the carpet. This is our 2nd time using K&M and I would recommend them to anyone looking for quality flooring in the area.
I reached out to K&M after a poor experience with another local flooring company. The other company had removed our old hardwoods, but we couldnt coordinate a time for them to install our new LVP. After a month of living on a damaged and dusty concrete foundation, I gave up and started looking into other options. I called K&M on a Monday and told them our story. That Thursday their team came to patch our foundation and Saturday they installed our LVP! Did I mention they quoted me less than the original company?! Couldnt be more satisfied with their work and I am so happy to have finished floors before Christmas! Thanks K&M!
First class service!! Installed commercial carpet tile in our 3000 sq. ft office.crew was courteous...professional...and always on time.
So pleased with the service!! From the sales guy, Brittany the receptionist ( who I think is the boss), to the two guys putting in the carpet. Would recommend to anyone!!
I really appreciate how thorough and detailed they were. Hubby and I were able to see several options of flooring and how it would look in our kitchen with their computer program and also we received several options via mail. Thanks again for the beautiful flooring.
This is the 2nd time K&M Floors has installed new flooring for us. Jason is always very professional and insightful when reviewing/discussing the project, and Stephanie does an outstanding job supporting prior to, during and after the project...German and Yerlin were a great team and did a fantastic job! Both were very friendly and German helped guide and educate us throughout the install. Once again, we are very pleased with the result and would highly recommend Jason and his team! Great Work all around...
Professional service. After you receive your quote and square footage K&M will set up a date for install. Im pleased with my hardwood floor install.
K&M is awesome! They helped us design our ideal bathroom, and then they installed it. We are so happy with the outcome. Our bathroom is beautiful!
Jason and his staff are fantastic. We had all carpet replaced, a runner added to our stairs, hardwoods added to one room and LVP in another. They handled it all and everything looks beautiful. I highly recommend K&M!!!!!
Absolutely top notch organization! Quality work, super responsive, and amazing prices! Need scratches to disappear- youve found the right company for the job!
Superior customer service. The company worked with us on an extremely tight timeline and were very accommodating. Our floors are beautiful!
K&M did a good job replacing our engineered hardwood floors with luxury vinyl planks. John was our contractor and fought hard to get the insurance to approve quote needed to complete the job . Paulo was great with the floor work, and Javier was great as well painting all areas that were needed. Would highly recommend.
K&M Installed our floors ahead of schedule and they look great. The work was done as described in the detailed estimate they provided before the project began, and the final result looks really nice.
Just had flooring installed. Excellent customer service and the crew that performed the work was courteous and hard working. Very happy withour experience.
Excellent work. would gladly recommend
If you have a flooring job, we highly recommend K&M! We had new carpet installed, our hardwood floors refinished & two bathrooms tiled & everything came out gorgeous! Jason came & gave us a quote & the job was done for that amount! It was a big job, so of course there were some issues, but everything was handled perfectly & we couldn’t be happier with our home! Jason & his crew were such a pleasure to work with & I never had an issue leaving while they did their work. Our little dog even liked everyone!
Seriously the best! First off, if you have an insurance claim call K&M. Long story short my toilets water line came loose and the entire first-floor flooring needed to be replaced. I contacted K&M and John (the consultant) was out in less than an hour, John was fantastic!John went over the whole process with me - he went over different flooring options, cost, timing, installation, and what to expect. Johns communication was second to none, he was constantly updating me on my project.Next came install day - Crew chief Paulo and his crew rocked! Super nice guys, were obviously very experienced and fast! Once Paulo and his crew get started they dont stop, they knocked out my floors in a day, no joke, one day... And the floors look great!! I chose the Aruba color, I love it. Super durable and they look exactly like hardwoods.Best of all, John and his crew helped me deal with my insurance adjuster. Before I chose K&M my insurance adjuster was a complete nightmare; Im lost when it comes to insurance claims. K&M took over my project and made my process 100 times easier and stress free. John and crew took care of everything; they fought with my insurance adjuster to upgrade my old carpeted floors to new LVP floors for next to nothing out of pocket.The whole process was stress free and I could not be happier. I dont normally leave reviews but I felt I needed to since this experience was so amazing. I will be recommending K&M, John, and Paulo to everyone; if youre looking to get new floors K&M needs to be at the top of your list.
K&M Floors installed LVP and Carpet throughout our new home. They did an excellent job and and were very prompt. Their price beat the other estimates we received, also! Stephanie was very helpful with the whole process!!!
K&M Floors was great. They worked around our schedule and refinished our wood floor in a day!
Jason and his crew, led by Rafael, were top-notch. Unlike many contractors, they did not spike work somewhere else, avoid our calls, or cut corners as is so often the case. We were going to have LVP put into the house for budgetary reasons, but he convinced us otherwise. He was right. Our hardwood floors have added value to our house, and are top quality. We will surely regain our investment while enjoying the beauty of hardword. The owner and the crew are the type of people you would enjoy hanging out with, but that is just an extra bonus. Thank you, K&M.
We worked with Jeremy initially for sales and we were really happy with his knowledge and professionalism (& patience with my many questions). Service on install was good and the minor few issues we had were addressed quickly and taken care of with tact. We recommend their services on great work and efficiency to communicate, providing great service and streamline billing without any issues.
Did fantastic!!!!!! I picked my carpet and they were out there the next week. Sales guy Jeremy was awesome and knew his stuff! People who answered the phones were helpful and kind! Guys that laid the carpet did an amazing job! Great carpet selection to choose from! Great job! Awesome sales team and customer service! Highly recommend!
Jeremy kindly worked us in on our tight schedule & his suggestions for carpeting was perfect for our needs. The installers were very professional. There were no noticable seams in the carpet, no damage and they cleaned up after the job. I would highly recommend K&M.
Team did a great job with the floors. They were fast and worked around our crazy schedules. We are super pleased with the results and will recommend KM floors to all of our friends.
Talking about caring for your customers! We had emergency situation where bathroom wood floors got flooded and soaked with water. Jason showed up to estimate the work the very next day after my call (mind you it was a week before Thanksgiving and day outside the appointment schedule). He offered 3 different approaches with various price range and recommendations of the best solution. Upon our decision he booked us for morning appointment. Before the week was over the whole ordeal was behind us. With beautifully installed wooden panels we can wholeheartedly recommend this flooring company to anyone. Great workmanship and great customer care. We will definitely work with K&M Floors again.
Excellent customer service along with service and quality of material! Installers were very professional, experienced, knowledgeable and prompt, efficient and courteous! Jason and Kristy were very patience and courteous. I came in many of times with questions and changing my mind on the color of the hardwood. They never seemed bothered by me. Corey was also helpful and offered to come in after hours if need be because my fiance got off after they close! The whole staff was awesome!
Update :I received a call from the owner discussing my experience with K&M Flooring. I can say he was very attentive to what I was saying. He was also very professional and stated to me that he would make it right. I can say today I came home and what he said was done and completed for me and my family. I have alot of respect of a owner who went beyond to reach out to me and make it right. Thank you...We just had work done to our home due to a water leak that did damage in several rooms. I contact K & M Flooring and initially everything was great Jeremy was very nice and helpful and then the work began. The handy man that they sent out did not complete the work that was suppose to take a day. He left the first day and said he was coming back however he didnt know the work was not complete, he was coming to get a fan use to dry the sheet rock. He didnt come back until a couple of days later to complete a one day job. I took off work one day for him and he never showed up. The CONTRACTOR that did our floors in the laundry room was on time, very professional and worked very hard. Jeremy and Kristy did apologize however I never heard from Jason the owner about all that happened. The rest of the job that only took maybe an 1 hr was not complete for a week cause Jeremy had to finish it. I am disappointed in the customer service and the issue I had throughout this process...
K&M was referred to us by a family member who had a small half bath wood floor installed. They were happy with the outcome and after we saw the work, decided to use the services of K&M. The initial meeting with Jason went well; he was both knowledgeable and personable. We selected changes for our family room, master bedroom and bathroom and a sizable walk-in closet. The finished product was beautiful! Friends have already asked about the work and we will gladly refer K&M and their staffI want to mention that Renan was amazing. He has such a cooperative and uplifting spirit and went above and beyond to make sure that we were pleased with his services; he is certainly an asset to your team.Thank you K&M!
I appreciated the attention directed at the respect for my property and needs.
Very professional installation team floor looks great.
Great company, great service, great job, you can’t go wrong, you’ve got to use this company!!! In a half a day, they chance my house !!
Jason and his crew are Awesome. My husband and I would recommend anyone that needs any type of renovations to contact K& M. The level of work that was performed on our living room, kitchen, stairs and all of our bathrooms were amazing. The workers came in early to finish the job and very polite and understanding. We did have a few minor setbacks but it was ALL worth it.....
I cannot begin to say enough good things about our experience with K and M Floors. We had them replace our master bedroom carpet with hardwood to match the existing hardwood in our home. The job is FLAWLESS! The crew is obviously well experienced and needed absolutely no instruction or correction. We are amazed they were able to match our existing, 10-year-old floors to a T! We absolutely will be using them when the time comes to refinish our floors. Thanks to the K and M crew!!
Working with K&M Floors Inc was a great experience. We were treated like family and they worked to get the job done under our tight deadline. Jason and his team delivered on his promises and exceeded our expectations. He has an eye for what looks good and makes great recommendations based on style trends and natural flows in rooms and open spaces. I would not hesitate to recommend him, and to use him again for a future job.