Ricky from Autobarn Direct made my purchase very seemless. Ive been on the hunt for a new car for the better part of this summer, specifically an Audi SQ5. During my hunt I did find some that were cheaper, but those were older, not the color is was looking, didnt have the packages I wanted/needed, and amount of miles I didnt want to take a risk on. So I kept coming back to this one. I kept telling myself which car would I TRULY love within 2-4+ years, and I knew that this 2017 model had all the packages I was looking for and the color way that I liked. The Black Optics on Dark Gray sure makes it look good! So I knew that this car will bring me much happiness is the future, of course with a few mods Id like to do :]Ricky was helpful right from the beginning, we both got comfortable talking to each other just by owning Audis, my first car was a older 01 S4 Avant and he owns a S5. He continued to reach out weekly to stay in touch and I didnt ever feel forgotten like other dealerships in my opinion. 5/5 would come back here for next car, but that my not be for a loooong time considering what I got.
I had an amazing experience shopping for my car at the Autobarn Direct. I was greeted by Ricky Espinoza who was extremely helpful when choosing the right car. He was very polite and went above and beyond when helping me understand my options. Overall I can honestly say he made my time at the Autobarn phenomenal. I also had a great experience meeting with Claudio who financed my car and made things very understandable while being fair on pricing. Definitely recommend using Autobarn Direct and asking for Ricky and Claudio.
In my years I have purchased a lot of new and preowned vehicles. The shopping experience with The Autobarn Cars Direct was truly the best I ever had. As locating the perfect car for me meant that this purchase had to be out of state I had initial doubts about making such a large investment not with an Audi dealership. After speaking with multiple dealerships around the nation and with Aleks Keric from the Autobarn I have made up my mind to make the purchase there. Aleks has done an amazing job in providing me all of the information I have requested regardless of day or time of the week. High resolution videos, images, service records, all were provided to make the purchase decision very easy. Price negotiate, financing, and final arrangements were made on the phone. Final vehicle pick up took only minutes. Thank you Aleks for making our 2018 SQ5 Audi purchase the best experience imaginable.
I was recently in a tight spot needing to quickly sell my car before moving. Cristian made the process a breeze! He was incredibly responsive over email until the day we were able to take the car in for him to have a look. He offered an exceptionally fair price on the car and has us out the door in under 25 minutes (so much better than my previous experiences with other dealerships). Cant recommend this place highly enough!
I purchased my 2017 Audi A6 from The Autobarn Direct and it was one of the best car purchasing experiences I ever had.They brought the car to me to test drive which was a nice touch and made it super convenient for me and my busy schedule.Aleks was great to deal with, was very fair and transparent when we negotiated a great price.I also appreciated the very real and relaxed environment. It was refreshing and made for a great buying experience!I highly recommend!!!
My husband and I had looked at several cars and when we stumbled across Autobarn we were amazed! We both thought, “we should’ve came here first!” Ricky was great throughout the whole process! He made us feel very comfortable with our purchase and didn’t pressure us into anything. Claudio the finance manager was great as well! We are very satisfied with our purchase with them and will definitely refer to family and friends!
My wife and I had the pleasure of working with Jackie from the initial inquiry she was responsive and diligent throughout the process unlike most sales associates she did not pester us with any annoying calls nor fill my inbox with hourly emails as majority of sales associates do. She was patient and compassionate. All in all the process was honest and easy. I definitely recommend this place to anyone looking for a vehicle, moreover ask for Jackie. In the future if looking for a vehicle I will initiate my search here.
Searched for months at several cars and different dealerships and when we came across Autobarn and we are so happy we did! Ricky was amazing from the start ! He made us feel very comfortable with our purchase and didn’t pressure us into anything he was very thorough with the process and everything Claudio.. We are very well satisfied with our purchase with them and we will for sure refer friends and family !!!
I highly recommend the Autobarn Direct. It was a pleasurable no pressure experience. Ricky Espino was fantastic. I contacted him through text and email and he was very responsive and considerate of my time and schedule. He came in on his day off to let me look at the car and give it a test drive. Two attributes I hold high are honesty and integrity. Ricky has both. He made the experience a nice one. I highly recommend seeing him and Autobarn Direct.
Fantastic dealership! We came from a 5 hour drive away to pick up a beautiful ‘98 Jag and ended up having issues with the bank and having to switch the type of loan on the spot. They were patient, did as much as they could for us and held the vehicle throughout the process so that we could drive off the lot with it the next day.Wonderful service, ask for Jackie.
My wife and I were extremely pleased with the shopping experience at autobarn direct. The car had a few issues, which they agreed to repair. They were easy to deal with and professional. We were very satisfied with our deal. Thank you Claudio and Adrian!
Go see Aleks and Claudio for a great deal and excellent customer service. I had an issue with my car after purchase, and the guys just said “no problem, bring it in” and they took care of it. Really appreciate all the hard work these guys put in, and am very happy with my purchase.
My experience here has been nothing less than a five star experience. Ricky Espino and Claudio definitely helped make my purchase possible and I am beyond grateful to you guys for everything you did for me. I LOVE my car and I appreciate you both making sure that I got the best price and deal for my new car, even if it meant staying open past closing. You guys went above and beyond!
The Keric Brothers and team are the best! They treated us with nothing but respect and they really know what they’re doing and how to treat their clients. (Unlike most used car dealers who are stuck in the past.) I would definitely recommend anyone to do business with these guys and I will personally be buying my cars from them for the rest of my life. A+ from me!
Adrain was great to work with. I actually live 6 hours away. They sent detailed pictures and gave me everything I asked for. Everything thing was what they said it was online. Thanks guys!
Best buying experience ever! A big thank you to the whole autobarn direct team, I will definitely be back again in the near future. Thanks guys!!!
I just purchased a preowned vehicle here yesterday and I would have to give high marks to The Autobarn Direct and their staff. They have a beautiful, spotless indoor showroom that is head and shoulders above any other dealer we visited. They have a large inventory of amazingly clean vehicles from which to choose. Ricky was very helpful, and polite, and best of all, not pushy. He helped us into a beautiful auto at a great price. We couldnt be happier. Autobarn will definitely be my first stop next time I am in the market for a car.
Ricky and Claudio did an amazing job helping me pick out my new car. They were very professional and courteous the whole time! It was a pleasure to buy a car from autobarn direct!
Super sketchy place. They purchase cars and fix them up so they look immaculate, then a week later when the filler compounds from their buff job goes away, you see the car riddled with scratches and imperfections. Because the car was in “good condition” they wouldn’t budge on the price, but ended up giving me what I wanted on my trade in. Where they get you, is after being 4 hours into the process, they stuck me in an over inflated loan when I have over 800+ credit score. Stay away from these scammers. Looks like the Direct Warehouse might have closed? If so, I’m glad they did.
Hi my name is Michelle Graves. I purchased a car from Auto barn direct. I worked with Ricky Espino. Ricky was very professional and very helpful. I had a wonderful experience. Go see Ricky hes the man!!
Adrian is THE friendliest car salesmen Ive encountered in my search for a used Mini. The entire staff of Autobarn Direct worked to provide us with a great deal and world class service. Will be coming back for my future car purchases! And shout out to Adrian!
Very straight forward and simple approach for anyone needing to sell their car. Auto barn did everything they said they would in purchasing my car. I got the KBB estimate of value and looked at other data sources and feel Autobarn paid a fair price.
Jackie was awesome. She made the process simple. Be sure to ask for her if you come to this place.
Very knowledgeable and treat their clients with respect. The entire process was quick and easy and done to my expectations, actually exceeding. Highly recommend.
Ricky Espino was a very helpful sales rep. He made my used Audi purchase easy. Car was priced very well and had a driver pick me up near the freeway to help me out on delivery day.
Expirence was amazing!!! Was in and out bought my Porsche with no issues. Staff was very professional and nice. Would highly recommend Autobarn to anyone . Thank you guys !!!
Absolutely stunned by how classy and efficient this place was run. Im no car expert, but Ive been around the block a few times....So I think I know when someones messing with me and my money. I never felt that once here...I actually felt the exact opposite, to tell the total and 100 percent truth. Dan and his staff answered every question I had with enthusiasm and respect, while even answering some questions I didnt even know I had to begin with! We went through some of my financial details to make sure everything was all set. They were thorough and patient with me, as I was with them. Great experience. Ill be back
I encountered issue with Cook County Department of Revenue from a purchase I made at the Autobarn back in 2015. Claudio Timoftica from the finance department assisted me in getting it resolved. It took quite abit of time but he stayed in contact, keeping me informed. I found him easy to talk to and very professional. I would highly recommend him. It was very nice to find that once you are a Autobarn customer, you are always a Autobarn customer
I purchased a vehicle here yesterday and would Thank!!! Ricky Espino and Claudio for there great service. They were very professional and courteous the whole time. My experience from beginning to end was excellent. Would highly recommend The AutoBarn Direct.....
Ricky Espino was fantastic! Our experience from beginning to end was excellent. So excited and happy with our new car and service.
I dealt with Aleks at Autobarn and I was extremely happy with his professionalism and customer service. I purchased a car from him that had some minor issue that we did not know about. It came to my attention after the purchase. He could have easily said “not our problem”, but Aleks and the Autobarn were very understanding and accommodating. They fixed my car, no questions asked.
Go see Adrian Starmach and the rest of the team at Autobarn direct. Adrian was very knowledgeable and professional. It was a low pressure atmosphere because the products speak for themselves.
About a month ago I purchased a vehicle from Jacqueline, she was the best! Extremely helpful, very detailed and extremely laid back. At first visit i wasn’t able to find the car i wanted. However, in a few days i got a call from Moh and Jacqueline who were able to find the exact vehicle i was looking for and had it ready for me in a couple days( ask Moh any car related questions as he knows everything there is to know about cars, super knowledgeable and answered all of my questions.) Once i got to the dealership I dealt with Jacqueline for the car buying process which she made super easy and enjoyable. Overall the process was painless due to the awesome staff at auto barn direct! Dan one of the managers was also very helpful during the entire process. And the last person I met was the finance manager Claudio, and again super informative, transparent and helpful, also doesn’t hurt that he gave me a great rate! If you want a great car buying experience I would look no further, as this dealership is filled with a wonderful staff and overall great vehicles and at a great price! And if the car you are looking for isn’t there Moh will find it! Overall, I enjoyed my time here as it was super laid back and painless! Ask for Jacqueline, she’s awesome!
I want to give a shout out to Ricky Espino, who gave me the kind of courtesy and attention you would expect when buying one of The Autobarn Directs beautiful high end cars, even though my purchase was just a (lowly but beautifully presented) Corolla. Exactly what I was looking for. I appreciated how he handled the whole transaction with care and professionalism. Thanks Ricky... for a very satisfying car buying experience.
I just purchased a vehicle from here yesterday, and I must say from start to finish the process was easy and straight forward thanks to Moh and Claudio! I flew from Ga to Illinois and upon arrival they had a driver waiting to pick me up!! From there we went on a test drive and completed the required paperwork which was a breeze! Different than any other car dealership I have been to, as most hassel you to try and buy something but not here. I was accompanied by my wife who was free to look at their inventory without be hassled while we completed the deal. I would give 10 stars if I could, I would highly recommend this place!
The Autobarn is setup for your modern day, no hassle free, not trying to sell you something you know is not right. I had a great experience with the luxury feeling facility and down to earth accommodating staff. You know how you get that I need a new vehicle for whatever need you have In your life? Well i was in that mode just looking around, going to different dealers, and when I got to the autobarn, I left out the same day with a purchase because of the professional, keep it real customers relationship they have to offer. Seriously this is the place people, ask for Ricky Espino who took care of me personally. Bonus, they have a maintenance and detail shop. And did I mention they can deliver your vehicle to you like a pizza. So much more!!!! Look no further!!!!
Had a great experience working with Moh and Christiane ! Sold our Honda Accord as easy as could be after trying to dealing with a number of other nasty dealerships. These guys did not nickel and dime us on some very minor nicks and scratches. They even fixed an error on the Carfax report that no one else even offered to do and tried dinging us for it on top of that. They also went out of their way to show my 9 year old daughter all the Fancy cars on the showroom.Will go back to these guys again and would strongly recommend them to my friends and family. Class Act!
I’m actually amazed and blessed that I found this dealer. Must’ve been meant to be, since I rarely ever experience a good time at a dealership. These guys were professional, quick, and not full of BS. I was able to get all of the numbers and whatnot done over the phone (I live about 4+ hours away) so that there were no surprises when I arrived. Aleks was more than helpful, as was Claudio over at finance. The car was purchased in the condition I expected based on some high quality photos and even some videos of a walk-around that we’re sent to me by Aleks. To top it all off, I got a free ceramic coating!Thanks again guys, I’ll definitely be recommending you guys to my buddies and will definitely come back in the future when it comes time for another car.To anyone searching for a great deal on a car and zero high-pressure tactics, check this place out! Bonus points if you’re a car enthusiast and want to find some clean cars and talk cars for a bit with the guys!
The Autobarn Direct was great to deal with, I highly recommend them and will definitely purchase from them in the future if they have what I am looking for.Long story short, I was in the market for a very particular vehicle and reached out to the Autobarn a few weeks prior to my purchase. I spoke with Aleks at the time, who was easy to talk to and walked me through their purchase process. I was not quite ready to make the plunge, but told him I would keep them in mind when the time was right. He gave me his personal cell phone number, mentioned that they would have another similar model in stock soon as well, and that he looked forward to doing business.Fast forward a few weeks and the car I was initially interested in was gone, but a nearly identical model was now on the lot. The A/C in my current car blew on a Friday afternoon and once I received the repair estimate, I made a call to Aleks on Saturday afternoon of Memorial Day weekend. He answered right away and we discussed pricing as well as trade-in pricing with the broken air conditioning. I drove to the dealership on Monday and dealt with Ricky for the actual purchase. Like Aleks, he was very easy to deal with and after zero haggling over price or trade-in, I was all set in my new car.We had to drive to the local Autobarn Fiat office to work through the financing/contract paperwork, but they were easy to deal with as well. I guess my only complaint would be that the financing/contract paperwork had to be done elsewhere, but that was not the end of the world.All in all, I had a great experience and would not hesitate to do business again. I am not a fan of the typical car dealer runaround and was happy to have 90% of the deal done over the phone before even stepping foot in the showroom.
Ricky Espino the sales Consultant was excellent with his service and expertise. My friend purchased a Jeep today. Ricky made him feel comfortable and eager to buy the car. Ricky talked about the car and its previous owner. And showed my friend every step in purchasing the car. It was a great experience. I am recommending Mr. Espino and Autibarn as the place to buy a great car. Thank you
Well I must start off by saying kudos to Ricky Espino sales consultant! He was VERY PROFESSIONAL AND HELFUL . I wasnt pressured into buying my 2013 Honda Civic at all. Ricky walked me through the process explaining every detail so that i was clear. Now im a happy customer enjoying my new baby . This place is very clean and the cars really sell them selves because they are nice and clean. Please see Ricky Espino hes the man !!!!! Thanks and God Bless You . If there was more stars i would click more. LOL.
Ricky Espino was very hrlpfu and cheerful. A pleasurd doing business with him!
I want to thank Ricky Espino for the sale truly thankful and appreciative. I must buy car place, gret customer service.
Car buying is usually a hassle and not a pleasant experience...not here!! Aleks Keric was extremely helpful, professional and not pushy. You can tell they care about the brand and customer satisfaction, no high starting numbers in negotiating only to be dropped to half of that. They dont push BS offers your way. I was able to do majority of negotiating via phone since I don’t live close by. I was in an out when I got to Autobarn, the whole process was a breeze. Aleks definitely built a relationship and has a guaranteed “return customer” in me. I would recommend this dealership if you are looking for a great deal that just feels right!Thanks Autobarn Team
*** ONE OF A KIND*** I bought my Lexus from Sam Jody and Moh Kodaimati. Original vehicle I was interested in, was not right for me. Sam Jody immediately went to work to find the perfect vehicle. He found it with in days. Sam called me Saturday afternoon. I was not expecting a call so soon and on Saturday, I was impressed and pleasantly surprised with that. Great communication skills. I came in to see the car on Monday and after test driving I was introduced to Moh. I was prepared for a hard sell by the dealer. However, I was pleasantly surprised yet again. On contrary process was smooth, easy, no pressure. Moh knows a lot about cars, no BS. Refreshing to have experienced stress free dealer experience. Car was offered at a great price. There was no need for back and worth. Carfax was and is available. No games. Moh and Sam have followed through on everything that they promised. Additional work was completed in timely manner and with great satisfaction to me.They also bought my car. I got a fair price. I will recommend them to my friends and family.
The worst experience ever . To this day wish I would have never stop in there. To many lies.