Total 5 Star Experience from salesman, Charlie Murphy and finance manager, Richie Caicedo at Empire Toyota. My Sienna Hybrid is beyond my wildest expectations and I really appreciate Charlie getting it all cleaned up and filling the tank - it looks AMAZING and I wonder how long I can go without a visit to the gas station? I went to Empire because of their great reputation but these guys really sealed the deal.

Best dealer I have ever had to deal with. From the moment I stepped foot into this clean & beautiful building, it was nothing but great hospitality. Cesar Sandoval was an amazing sales person, had everything ready for me to go. I did not have to wait a whole day for the process. The finance manager Javier Munoz made everything even smoother. I didn’t feel rushed to sign any documents, he worked me through the signing process and explained every single detail. If I can give this dealer a 10 star, I would . Thank you for helping me find my beautiful suv .

Due to an unfortunate, but non-serious, car accident, I had to purchase a second car within the span of just 7 mo. I was lucky to be assisted with my purchase by Cesar Sandoval who displayed phenomenal customer service both times! Cesar was so kind and attentive to my specific needs. I highly recommend anyone in the market for a new or used car to seek out his services!

Dealt with Edwin Cruz when I went to Empire Toyota, he was very professional as was the rest of the staff that I dealt with. Treated me with respect and was willing to work with me and what I was looking for. The Tacoma SR5 is everything I was looking for and more. Highly recommended for anyone looking to get a car, you will not be disappointed with your experience.

Highly recommend Huntington Toyota. Just obtain a new lease for a Rave4 XLE. Upgraded me for free to a Hybrid that significantly reduced my gas consumption. All members of the sale team, worked seamlessly to get me approved, obtain my new plates, insurance.I want to give a strong recommendation to Jaime Coppiano whom I strongly recommend as a sales agent. He was fantastic to work with and truly went beyond the call of duty to get my wife the SUV of her dream. Recommend Empire Huntington strongly.

Excellent service. Justin Khan in Sales is knowledgeable and patient. He helped me navigate the buyout of my leased 2019 Camry, a car I love. He took care of all those details I thought I would dread- even contacting my insurance carrier over the change to my policy. Thank you Justin. And thanks to Rich in Finance as well.I highly recommend Empire Toyota. Everyone ( and I include their Service Dept) is pleasant and helpful. Very satisfying.

Very personable and knowledgeable salesperson and finance rep.Excellent price on the new car and great price for my trade. Overall, 10/10.

Went to this dealership today and definitely received 5 star treatment from Charlie Murphy. He was extremely patient and was with us from the moment we arrived at the dealership, to the moment we drove off the lot with our new 2021 Toyota Highlander. Thank you to Charlie and Empire Toyota for making this an easy purchase, and I highly recommend paying Empire a visit and asking for Charlie if you are looking to purchase a car.

I had no problems with the advisor when I had the appointment for my cars NYS inspection. I was informed that I had to wait for an hour or so. When the hour passed, the advisor came to me that my car was ready. I was so relieved.

We were treated like family by Anthony Cruz and Larry Velasquez! I highly recommend them to get your next car at. Their friendly, knowledgeable, courteous and professional manner made them the dream team of salesperson and financial director. I have been a Honda person for years but between CH-R and Anthony I have been converted.

Justin Khan of Empire Toyota of Huntington provide superb service when I bought my RAV4 Prime. I purchased this hard-to-find vehicle remotely, and Justin was the reason it all went smoothly, from the financing to the registration, to the paperwork, to the shipping coordination. Justin was simply great --he proactively updated me, answered the phone, followed up as promised on questions, and went the extra mile on multiple fronts to ensure I got my car as soon as possible. It arrived safe, clean, and with all the relevant paperwork and keys. Highly recommend working with him.

Leased a 2021 Prius Prime Limited through Empire Toyota about a month ago. I called/emailed every dealership in NJ, NY, CT, and parts of PA but could not find the car in the color that I wanted at the price point that I could afford until I came across Empire Toyota. They worked with me and were able to give me an excellent price! (I literally cried with joy over the phone). I completed my credit application and insurance prior to arrival so everything went smoothly (there was a little hiccup because the clean air laws in NJ -where I live- are different than in NY but that wasnt their fault). The sales team was really nice... Kristen offered to buy me dinner since we might be there for a while. Overall, I had a very pleasant experience and I would recommend this dealership to anyone looking to buy/lease a car!

Cesar Sandoval was one of the best sales people I have ever worked with. He is a man of integrity and very knowledgeable about the car we were interested in. We got out of the dealership quickly as he pushed our paperwork through knowing we were pressed for time. When I picked up the car the next day he had patience in showing me the interior mechanics of the car even though he already made the sale.

With helps from Cesar Sandoval, the best salesman, we just got the brand new rav4 hybrid. We all love it.For the price, we still believe Toyato is the best choice.The people who work here, spent a lot of time to help me and my wife to make the right decision for the car. They are very patience and friendly. They have more cars available than other car dealerships. So you get to pick what you like. Glad we came here.

Service Rep. William Bontlla was excellent! Most importantly, he had outstanding interacting skills with me--attitude, knowledge and interest all exceptional. Thanks to the mechanic for completing the needed work on my 2008 Tacoma truck. Keep up the good work.

Easiest car buying experience ever! From my initial visit, to picking up my new Rav4 Prime shortly thereafter, my needs were consistently met and even far exceeded!Kristin, an extremely attentive and detail oriented salesperson made sure that I got exactly what I wanted, then applied her same zeal to making sure the car and paperwork were ready for me. The delivery of my new car took mere minutes because of the overwhelming diligence shown by Kristin in advance. Everything was perfectly arranged to get me on the road in my new car in the mere blink of an eye!Javier, the finance manager who completed the finance paperwork with me was equally organized, efficient and kind. Everything in the paperwork was abundantly clear, and it was all ready for me to sign immediately upon my arrival.Overall, due to experience with other dealerships, Ive come to dread the car buying experience. My flawless experience with this dealership has completely changed my mind. Instead of dreading my next car buying experience, I will look forward to it as it has been made into something that is not only quick and easy, but even fun and exciting!

The worst Dealer ever!!! They lied people. I went there today wanna buy the used car Mercedes 2010 the price on the web was 14.600$ they give me test drive then we go to desk and the price changed up to 18.900$‘!!! On the website they have info about “dealer fee” 695$ It’s no true! It’s ridiculous! Also when they give me financing options for 60 mounts (with down payment) car will cost me a lot over 20k after paying off!!!!Don’t go there! Save money! 0 stars!!!!👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

My brother-in-law went here to purchase a used car. My husband and I accompanied him to make sure he was getting a good deal. He was looking to buy a 2016 Jeep Renegade that clearly someone traded in and now needed to be off the lot. He was also willing to pay in full without financing. Right off the bat games were being played. Before we even test drove the car we were told about a $3,000 mystery charge that needed to be added to our final cost. We were all wearing masks and the dealer didn’t wear one during the test drive which I thought was inconsiderate. When we got back from the test drive they offered a price that was outrageous for a used car that was 5 years old. For a little more he could have bought a 2021 model. The dealer also got snippy with us when we caught on to her game and started calling her out on it. When we decided to get up and leave my husband was accosted by another manager at the dealership who chased us into the parking lot screaming “You just gonna get up and leave like that?!?” Then he proceeded to get up in his face and made verbal threats which is why I’m not naming names. It was absolutely insane. Never have we ever experienced this in all the times we have gone car shopping. Never returning here again and I wouldn’t recommend them. They are a rip off.

I cannot stop talking how impressed I was through this whole process!! The customer service was absolutely impeccable from the moment I walked in the door, until I drove off with my new RAV4 today! Thank you, thank you, thank you for the wonderful experience from every single person there! I was at every dealership before and not one of them can EVER stand up to Toyotas quality of service and vehicles! I cannot recommend this place enough! Trust me, you wont be disappointed!

Drove 2 hours from New Jersey AGAIN, and bought my Second Car from Huntington toyota. another great, 5 star experience. Best Prices, best customer experience.Justin Khan is the greatest salesperson to deal with. Thanks again, I could not be happier !

Yoelis Fernandez was extremely thoughtful and gave me the time and space to make my purchase decision without the usual pressure from salespeople. Very happy to have travelled to this dealership to find the vehicle of my dreams.

Just bought a car from Jada & Larry. One of the most seamless easy experiences! First time buyer here. If you are looking for a car these two are the ones to talk to! Drove the car off the lot in 24 hours!

As always, excellent service at Empire Toyota of Huntington. My service writer, Jose Torres, was very helpful and informative throughout the procedure. The service was done well and in a timely manner. However, the company has a lot of freakin nerve adding a 3% surcharge to customers who dare to use a credit card instead of a debit card to pay their bill, passing along the charges credit card companies charge to them for doing business. Empire brags about being customer-oriented, but this policy is outrageous. They should re-think this policy. It is not consumer-friendly.

If you are buying a car, deal with RAY NAZARIO. I have been buying cars for many years and Ray is the most honest salesperson that I have come across. You will be treated with honesty and respect and given a good deal.

Cesar is the best ever! He is so nice and kind . If you will buy a car in this dealershop please with him. He is more than a salesman. Excellent.

Some of the most humble Sales/Service people happen to work at Empire Huntington Toyota. And that includes Manager Justin, Manager Richard C., Service Manager Juan and of course the most attractive Sales lady on LI, Leslie S.I thank all of you for your help on purchasing a new Toyota. You made it quite easy to drive away into the sunset happy !Regards, Paul M.Whitestone, NY.

Needed a new truck and stopped into the dealership just to see what they had. Met with Ceasar and Larry and the found me exactly what I wanted. Could not be happier. HelpMe the whole way. Made the process so easy and never felt pressured in any way. Helped me set everything up and just made sure I was 100% satisfied. Can’t say enough. Highly recommend empire Toyota Huntington. Will use for any future vehicle needs.

Very efficient dealer. Cesar, Larry and Javier are all very helpful and professional. Ended up buying 2 new cars in one week period. Highly recommend.

Absolutely outstanding service from Steven, Justin, and Larry. I couldn’t have had a better experience anywhere else. They weren’t your average pushy salesman, as people tend to run into. They cared about my budget and and listened to what I wanted. They did above and beyond to make sure I left with the vehicle I wanted. I would refer anyone to purchase their vehicle from here and receive excellent customer service from these guys.

Sunny and Kelly are the best service managers. They are knowledgeable and always put the customer first. I always wait for my service at the shop and they are prompt and thorough with their service.

Cesar and Keith made a usually painful process Painless. My daughter is in her first new car and is extremely happy. Everything went smoothly from picking the car out to the financials to signing paperwork to showing my daughter the workings of the car. Couldn’t be happier

I requested to see a used car that Empire Toyota of Huntington they was selling outside on the lot and was approached by a (Product Specialist/salesman) Anthony Edwin Cruz who informed me in order to see the car it was there policy for me to give him my name and phone number before showing me a car on the lot outside. After I provided them with my information it took them about 15 min to get the key and I was then escorted to the car with TWO salesmen and Anthony opened the car sat inside and started it up... I was then told if I was interested in test driving the car I would have to leave a deposit 1st b/c it was such a rare car furthermore they told me there was a 10% mark up on the price b/c of a shortage. Keep in mind this was a used car that smelled like cigarette smoke had burn holes on the pillar and door panel, the front bumper was curbed and cracked and the rims where scrapped too. Thats just what i noticed at 1st hand... He then proceeded to tell me the car would cost me about $98,000.00 and after checking there website they had the car listed for almost $10,000 less.... My advice dont buy here...

My experience with Empire Toyota of Huntington was the best ! Thank you Charles Murphy for your expertise and professionalism. I brought a C-HR Limited two days ago, when we entered the dealership, he were received very well and took us directly to the car we wanted and explained all the features available for that particular model. def recommend him if you are trying to get a car . He will help you with everything ! No matter how many questions you have he will kindly answer. And I know getting a car can be a stressful situation but he makes it easy. Thank you!

My wife and I had a great experience with Empire. We came in looking for a Sienna and Charles Murphy was able to help us every step of the way. Within 5 hours, we were off the lot with our brand new Sienna. We couldn’t have been happier and more at ease during the process. Charles was not pushy at all, listened to us and provided step by step help. I would highly recommend Empire Toyota of Huntington.

Ivan Rosa was my salesman and he was phenomenal! He was fair, honest and listened to what I was looking. I got the exact highlander I was looking for within my price range. The deal was closed within 24 hours and I already took home my new truck. My experience was a pleasure. Thank you Ivan and team!!! I would recommend Empire Toyota to all my family and friends.

I had such a great experience buying my beautiful Highlander at Empire. They put a lot of effort into getting me just what I was looking for and a lot of patience. We’ll be back for sure.

First time purchasing a new vehicle. Keith, Kenneth, and the finance department made the process very easy and convenient. They did not hesitate to jump through any hoops for me and get me the best deal possible. Priced the vehicle I was looking for at 3 others dealers and none came close to what they were offering. Definitely would recommend giving them a shot!

Have been going to Empire Toyota of Huntington for service for more than a year now, and they always do a very detailed, reliable job. This time my service person was Sunny Dalavai. I had appointment for only 1 car, but needed service on both cars, and Sunny was nice enough to accommodate me with service of both cars. Also, my Yaris had an unexpected oil leak that Sunny showed me by taking me to the service bay. He got it fixed without any extra charges as it was covered under warranty. Thats transparency that I appreciate a lot. The service team is well trained to look after their customers.Empire Toyota of Huntington also sends discount coupons on oil changes, tires deals, alignments etc from time to time that saves me money. I highly recommend them for service on all your Toyotas.

After experiencing poor service at our original Toyota dealer, a coworker recommended Empire Toyota of Huntiontion. We experienced great service from Keith. He was very knowledgeable, honest and helpful when assisting us with our new lease.

This was by far the best car leasing experience I have ever had. Yoelis was my salesperson and Javier was my finance manager. They were both extremely professional, helpful, trustworthy and knowledgeable. The entire staff was very friendly and made what is usually a stressful experience very simple. There even came a part in the process where the manager, Keith’s expertise was required (not due to anything negative or wrong) to move some things around to get the deal done, and he took care of it immediately and with a smile. 5 Stars all around! I’ll be back there in 3 years !

Had a great experience here! The Edwin in sales made my wife and I feel comfortable and helped us get into the truck she wanted. Larry in finance was upfront and personable. They both worked with us to get the best deal possible. I wish more car dealerships had folks like these! Highly recommended!!

My recent experience in other dealerships doesn’t compare to the service I received at Empire Toyota. They are friendly, they listened to what I wanted which made the entire process really smooth. Ask for Yoelis “Jojo” Fernandez, he is amazing and simply put, THE BEST!! He goes above and beyond to meet your needs with his professionalism, product knowledge and ability to address every minor detail. Empire Toyota was the best experience I have ever encountered at a car dealership!!!

My wife and I had been looking for a mini van to replace a car that was just totaled out threw insurance, we where introduced to Ivan, a very knowledgeable, personable yet professional sales rep who helped us find the right vehicle for our family’s need. Once we decided on the right one, Ivan quickly put the deal together with out the typical “ back and forth “. Once that was settled Larry, from finance introduced himself promptly and professionally and went over all the details of the transaction. He explained every document I was signing and even offered some other services, he was not pushy nor did he try to get any additional money then what had been originally agreed upon. Once completed Ivan took me out to my new vehicle and went over everything with me . One of the best car buying experiences I’ve ever had. Cheers to Ivan, Larry and the rest of the team for making it quick, painless and easy!

We recently purchased a new car from Empire Toyota. Without a doubt, it was the BEST car purchasing experience we have ever had. From the moment we walked in, our salesman, Cesar, walked us through everything we needed to know. He was extremely knowledgeable about the car we were interested in purchasing, even mentioning that he had recently taken a training on all of the specifics of the car. The general manager, Keith, was professional and not pushy at all. He made us feel comfortable and not pressured to buy something we didnt want. On the day of the purchase, the car was in pristine condition and the transaction was smooth!! Even in the days after, we were checked in with to make sure all was well with our car. We will most definitely shop here for any future car needs.

Purchased a Toyota 4 Runner, and the buying process was great. Worked with Yoelis Fernandez to find the right vehicle, and while inventory was tight, we found the right one! No pressure, easy conversation, enjoyable experience, Yoelis was fantastic. Picked up the following day. Larry in Finance also a real good guy.

Amazing experience buying a car. Cesar Sandoval was extremely helpful throughout the entire process. Cesar was incredibly patient with my mom and I and we 100% recommend anyone looking for a car to go to Empire Toyota of Huntington. Cesar explained all of the aspects of our Toyota Rav4 XLE Premium and helped us get the car my mom really wanted!

I was in touch with Justin the mgr regarding a used Prius.After reading some reviews of this dealership i asked about a reconditioning fee The prices they quote are low then they add almost 3k to the price. Absolutely stay clear of this dealership

Dropped off my 4Runner for new f/r brakes and nys inspection. Check in was easy and quick, and a new loaner car was readily available. This dealership also took care of a fuel pump recall at the same time. My 4Runner was ready on time, I’ve had no issues with the work, and the people who work there were friendly, knowledgeable and professional. Ricardo and William in the service department especially made sure everything was done properly and on time. About a week later I noticed a piece of metal in a tire. They removed it, checked the tire for leaks, and I was able to get on my way. That was a big help to me.

Outstanding service! from the moment I enter Empire Toyota of Huntington to the moment I leave every experience was great... I will tell you the honest truth I went to a car but same time wasnt sure if I could I was very nervous because I have never taking out a car before but Jaime Coppiano wow just wow....Larry wow!!! they help me from the start to the finish and they make sure I drive out with my RAV4....absolutely no complaints whatsoever.....everything just great...Great customer service...very attentive...I was more then pleased....Thank you so much Jaime words cant explain how much your help means to me...dont worry coming with my mom soon and Larry I got you on the Jerk chicken🤣🤣🤣

I had a great experience here at Empire Toyota. My salesperson was Chelsie and she was very knowledgeable and patient with me. She listened to all my needs and was fair. I got exactly what I wanted! The Finance manager Javier was great as well! I also met Keith, Stephen, Kasim and Yoelis who made me feel very welcome and apart of the family. They treated me as if theyve known me for several years. All around every person I came across in this dealership was very kind and sweet. I definitely will be referring my friends and family to this dealership.

Just purchased a highlander 2021Very happy with itSale person was very helpful and explained everything yo meI recomend This place for your next purchasedJose gonzalez ....AKA Martin G

I love this place. The salesman JOJO Fernandez, his nickname is Yoelis, is a great man. We loved his service. He gave us a very great deal. He was very friendly. Everyone should go to this guy Jojo.

We were looking for a new car and Edwin was very helpful on that. He was funny and professional at the same time. My family and I appreciated the time and effort he put into making sure we got the best deal possible on our new RAV4. Definitely recommend working with him!

Excellent sales man Charles Murphy did everything possible and send me home with my car. Thanks

We were extremely pleased with the professionalism, friendliness and competence of Justin Khan. It was a pleasure to do business with him and we would highly recommend Empire Toyota and Justin to others. Larry Velasquez, Finance Director, was also extremely helpful and knowledgeable. He made the process of purchasing our car smooth and seamless. They made a great team. We look forward to dealing with them in the future.

ZERO StarsThe worst dealer ever. Save your money and never go there. AVOID THIS DEALER1- They Added $3000 on top of the MSRP2- Miscalculating the taxes and fees by adding about $250 more3- Refused to discount only $2504- Very arrogant with the customer telling me we are a billionaire dealer we dont need your $2505- Keith Drago the General Manager is the worst sale person I have ever dealt with he sold me a Toyota camry 2021 for over than $37,200While I bought the same car from Crystal Toyota in route 22 NJ 5 months earlier for only $30,000 evenso my total loss because of him is almost $7,500He abused the flood situation New Jersey was going through after IDA tornadoHe is nasty aggressive and arrogant.I warn everyone against that dealerEmpire Toyota of Huntington1030 East Jericho Turnpike Huntington Station NYI already emailed Mr Stephen Torrens waiting for response

After a prior poor experience at another dealership, the last thing I wanted to do was go to another. But I’m sure glad we did! As soon as we walked into Empire Toyota of Huntington, we were immediately greeted by Cesar. Right away, he got the vehicle that we wanted to check out and we took it for a test drive. He walked us through the process step by step and got us paired with a Highlander. He kept checking in on us throughout the entire process, offered us water (and even pizza since we brought our young kids with us!). Cesar made the car leasing process so easy! We were so happy with the experience there that we’d recommend Empire Toyota (and Cesar!) to anyone. Thank you to Cesar and Empire Toyota for making this process a walk in the park!

I just got a 4Runner from Empire Toyota of Huntington! Firstly, Im loving the truck and the experience overall was great. Cesar Sandoval, was our salesperson and he was very friendly. The dealership was clean, airy, spread out and very safe, in these challenging times. From the ease of the financial application and exchanges with their finance director, Larry Velasquez, the follow through of their staff, and the hospitality the day of purchase, I would highly recommend this location.

My son and I had a terrific experience at Empire Toyota of Huntington. Our Brand Specialist, Ken Berini, was professional, courteous and incredibly responsive. Ken helped us quickly get into the exact car we wanted and made clear right from the get-go that he was willing to work with us to get us what we needed. He took calls and texts from me well into the evening to deal with my insurance and set up our pickup immediately upon my request, and also changed the time to accommodate our schedule, twice. He also took the time to introduce my son to all of the features of the car, which is attention you don’t always get anymore. It was much appreciated. We couldn’t have asked for better service from Ken.I also want to note that the finance manager, Richard Caicedo, was terrific as well. Rich was also incredibly professional and courteous, and he notably didn’t “hard-sell” me on anything that I wasn’t interested in. He treated me incredibly respectfully, and I really appreciated it.Ken and Rich really helped ensure this was a smooth and enjoyable transaction. Thanks so much guys. Best of luck in the future!

Absolutely AMAZING! Everyone here is so friendly and welcoming. My sales person Caesar was EXCELLENT! And the GM Keith went above and beyond for me to put me in the car I wanted. Extremely clean & everyone was wearing masks the entire time, no test driving with the sales person just you and the person you came with. I would highly recommend this dealership to anyone looking for a new or used car!! THANK YOU!!!

I went into dealership on July 31, 2021 to look at the new Highlanders, was greeted by Kristin Digesaro who after expressing my concerns about the power output of the 4 cylinder engine in the Hybrid version, she said to take it for a test drive. I got in the car along with my sister-in-law (Who has owned MANY Toyotas) and Kristin, drove North on Oakwood Road, then turned left onto Pulaski Road, put my foot down hard (but not full throttle) and was pleasantly surprised as to how much power and acceleration it had!! The combination of gas engine plus the 3 electric motors (I chose the All Wheel Drive model), was quite impressive!I have driven it over a week now and have been getting 37+ MPG with it, plus it is a Blast to drive! I also love all the cool options it has.Kristin was quite knowledgeable about the product and made the buying process so much easier. If you go to this dealership, ask for her!

I had an AMAZING experience at this location. Was able to negotiate over the phone and got my new car within a half hour. They know have a life long customer. I highly recommend coming here.

We had a great experience leasing our Highlander at Empire Toyota. Beyond the price, (which was the best deal we found) we appreciated Charlie Meusers patience with us as we went through our decision making process. We built trust through our conversations which was helpful when we noticed an issue on our lease. We connected with Charlie and he helped us get it resolved that day. Thanks as well to Richie and the rest of team at Empire. We would happily and confidently recommend Empire to anyone looking for a Toyota.

Hands down the best car shopping experience of my life. They were ready for me when I arrived and had me set up in a new vehicle faster than I would ever have thought possible. Ive had enough bad experiences elsewhere to know Ill be sticking with Drago from here out.

I had such a wonderful experience at Empire Toyota of Huntington! Keith Drago found me my dream car in less then 24 hours. He was clear and helpful every step of the way. When I arrived at the dealership to pick up the car I was immediately impressed. The space was immaculate and every staff member was wearing a mask. Salesperson, Cesar Sandoval, walked me through everything I needed to know about my new 4Runner. He patiently taught me all the electronics and functions of the car. Cesar answered all my questions and was a delight to be with! When it was time to sign the papers, finance manager Javier Munoz was incredibly helpful. He thoroughly walked me through my finances and found the best deal for me. Javier was patient with me and answered all my questions, and as a first time car buyer I had plenty! I would 100% recommend Empire Toyota of Huntington for all of your Toyota needs!

I Had a very good experience at Huntington Toyota.Not only was our salesman Edwin Cruz amazing, getting us top dollar for my trade in. He also gave me a very good deal on my 2021 Highlander Hybrid lease. Mr Cruz made the experience very pleasant with the financing and delivery of my Highlander.Edwin went over all the features the SUV had to offer and there are a lots of them.I felt very safe at the dealership with distancing and everyone was very attentive.GoodTeam work at this dealership!!!!

I had a nice experience getting the deal I wanted after multiple visits to various Toyota dealerships. Ivan was great and Rich in finance got me the terms and the rate I was comfortable with. Thank you Rich and Ivan and everyone at Empire Toyota.

The guys at Empire Toyota of Huntington are the best! Just purchased our second car through Empire and they have exceeded our expectations once again. Everyone from the manager Keith Drago to our knowledgeable salesman Cesar Sandoval as well as the finance manager Rich Caicedo, managed to make the whole experience quick and pleasurable. Would never consider buying a car from anywhere else. Thanks you all!

The service department is totally irresponsible and outright disrespectful. My wife’s Hylander hybrid had warning lights coming up on screen saying hybrid malfunction pull car over to safe place on way back from Connecticut. She called the service department and woman who answered phone told her the car was fine to drive as long as she was comfortable driving it . 3 blocks away from getting back on highway the car completely died including power steering and brakes . We had the car towed to the dealership. When the car was ready I let the service advisor Rodrico know that I was extremely angry that the women who answers the phone told my wife the car was fine to drive and that how lucky everyone was that she had not gotten in highway before the car died . Rodrico responded with “ I didn’t tell her that “ then he gave me a “ go f myself “ when I called the main dealership to complain I was given run around . I have 2 Toyota’s from this dealership. Will be getting rid of the one that’s purchased and will be counting the days until the lease is up on the other . If any company will tolerate an employee cursing out a customer they don’t deserve to have a customer.

Very much pleased with my visit and purchase. Look forward to working with the team gong forward.

My wife and I had visited several dealerships over the span of 3 weeks, with a very tight budget and high expectations for a new vehicle with modern technologies and comforts. We also were visiting dealerships at 6-7PM at night (even on weekends) since this was our only free-time after work. All of the other dealership representatives from these previous stores either stayed away so that we would leave and not disrupt their closing hours or they provided us with responses like “I’m not test driving vehicles now” or “You should go to so-and-so company if you want a car for that price.” Well, we visited Toyota two times, both times after 6PM and the whole dealership was welcoming to us. Justin Khan (our brand specialist) was excellent. He was knowledgeable, flexible with our budget and expectations, and made himself available by cellphone/email over the span of a week to make sure we were comfortable with the vehicle purchase. We were able to sign a deal for a new RAV4 in our budget, with additional perks to the vehicle, and without making enemies with the dealership.

I have been a customer of Toyota of Huntington for over 10 years and wanted to post about the best service and salespeople that work there. Kristin and Gracie just sold me my latest Highlander and went above and beyond my expectations! I can’t state the level of customer service they provide. Stellar! They both made my car buying experience the best yet. They take care of everything and make the process seamless and so convenient. I never write reviews but wanted to make people aware that if you need to get a car, go see them. You won’t be sorry. The nicest and most professional service experience in my over 30 years of car buying experience!!

Got my 21 Nitro Yellow Supra 💛 from them .Justin Khan was my salesman . Very patient and understanding guy.Overall great experience and efficient professional process. Nice work!

I leased a 2021 Toyota Highlander at Empire Toyota of Huntington from Charlie Murphy. He was a wonderful salesman who explained everything to me and after the deal was made he took the time to show me everything. I had a wonderful experience with the dealership.

Wonderful experience! Definitely recommend visiting this dealership. Charlie Meuser helped me get exactly what I was looking for. Everyone I had the pleasure of meeting at this dealership was friendly and helpful, from reception to management. Im very happy with my Highlander and will buy here again.

I had a great experience buying a car. It was a bit of a process to find what I was looking for, but Charles Murphy was very helpful, did most of the leg work, and kept in touch with me to bring me through the process. Richard Caicedo got me a good rate to finance. Both representatives were personable and presented the complany well.

Justin is a very rude manager I went on 6/10/21 he under estimate his customers, has no sales manners, raises his voice at the customers has no respect whatsoever. I might be wearing scrubs because Im a health care professional but I deserve respect. Will definitely not recommend this dealer to my hospital community, did tell him how rude he was, negotiating comes with patience which he didnt have. Remember google exist you cant fool us anymore. Go to Smithtown Toyota, they are professional. Lost my business and all my coworkers too.

Had such a great experience at Empire Toyota. Needed a new truck. I was referred here by a friend who was happy with the service. Saw a gorgeous army green Tundra. Dealt with Caesar and Larry. You always walk into a car dealership wondering if you are going to be taken advantage of. Sold something you don’t need for more than you should or want to pay for it. Not here ! Not with Caesar or Larry. The time, care and effort these guys put in! Making sure I was happy with the truck, my payments and my commitment I was about to make. I can’t say enough about the staff and customer experience and Empire Toyota. I know for any future car needs for myself &/or referrals for friends and family, Empire Toyota is the place!

These people are complete grifters. They force you to put down a deposit, swearing the deposit is 100% refundable. After which they never return ur money and keep giving you the run around

Had a great experience buying my CHR!! Great dealing with Rich in Finance and Ken in sales. I would definitely recommend Empire Toyota

After going to another local dealership that tried ripping me off to the max I was very discouraged to continue my car search, but after going to Empire Toyota I was very happy with the quality of work and efficiency this group provided. Emily, Cesar, Keith and Larry were all sooo helpful purchasing my first car. They all went above and beyond through your the process and I’m so very grateful for them! I would highly recommend purchasing your vehicle from them! A car you can buy ANYWHERE but you will not receive the same hospitality and commitment at any other dealership around. Highly recommend empire auto group to help you with your vehicle needs! Thank you guys so much.

Best experience I’ve ever had at a dealership. I came in to get details on a 2020 RAV4 and was helped by Charles/Charlie M; as a 20 year old coming in with my father and girlfriend, he made everyone feel incredibly comfortable and at ease. Not once were we pressured or approached with a “dealership-salesman pitch”. My girlfriend works at a dealership and was astonished by how friendly and well mannered the whole experience with the staff was. Will 100% recommend this to ANYONE looking for a car regardless of make/model. Quality dealership with fantastic staff and friendly manager.

Edwin Cruz my sales rep was very helpful. He was able to get me the car I wanted the day I needed it. The processing took a very long time however. I spent over three hours sitting around after I had agreed to all terms, just waiting for the contract to be drawn up (given I needed a new plate from the DMV). Otherwise a nice facility. The manager Keith has also been very helpful and attentive post-vehicle purchase.

Super poor experience, do not buy a car from anyone who does not know what he is doing. I bought a car from them, not only did not give me my bonus discount but also give me a wrong plate which is not on my registration. not recommend, use with cation. And this dealer should train their salesman, do not let someone does not know anything about toyota to sell cars. and train their salesman learn how to check inventory.

Special thanks to Gracie, Carmen and Javier for taking the time and effort to make our most recent purchase/lease experience as painless as possible!

Good experience with this dealership. Justin is a man of his word. I highly recommend checking them out for your car needs!!

3/31/2021 I went to the dealership at 5:30 pm. After the sales guy Edwin showed me everything inside and outside the car including the price written on the Windows $33.326, Edwin told me there will be no other fee added. I was waiting for the finance guy to go over the details.After waiting for a long time (over 4 hours), when finance person Rich sat with me, I was very tired. They take extra time to wear you out. I signed the paper and after I left with the car, I found the total price was way more than what was said. These guys dont give you clear information on who to negotiate with. Next day when I called their office for the difference in numbers (almost $1000), Liz asked me the reason for the call, and she said the manger will call me back but I never received a call back.I tried to contact other from the dealership, but no one called me back.VERY DISHONEST DEALER!!!

I went to this dealership to lease a Prius Prime. The dealership is very nice and so were the people. It looked clean, there are dividers and distance between each desk and everyone was wearing masks. Being a woman I get especially nervous with dealerships taking advantage (had a very bad experience before) but Justin is definitely the person you want to go to. He worked with my budget, didnt try to push anything, I felt very comfortable, and he was patient and helpful with answering all of my questions. I did not feel rushed thought the entire process and he made sure I was comfortable with the deal. The dealership is great and I would highly recommend Justin.

This is mine and my husband 2nd purchase with Huntington on Toyota! Each time our purchase has been great! My husband and I walked in knowing we were going to be looking at the 2021 RAV4 and right away Yoelis greeted us at the door with a great and positive personality and we got right to work! I test drove a base model but knew I needed more in the vehicle and Yoelis recommended two options for me and when he mentions the Red RAV4 in my heart I knew it was going to mine! The finance manager Javier helped us not only with my husbands truck but with mine as well and everyone helping us went above and beyond for us! Everyone was extremely friendly and pleasant to work with! I get so many compliments on my vehicle plus the color is to die for!!!! Thank you so much Huntington Toyota and all the employees who helped with my purchase!

I had a great experience at the Empire Toyota on Saturday. Ray Nazario was my sales consultant. When I called, he got me an appointment the very next day. He was waiting for me and was very helpful with his knowledgeable advice. Toyota offed me a great deal on lease exchange, and Ray made sure that the whole process was enjoyable every step of the way. The new building they have is very spacious and social distancing compliant. The entire process was much easier than I expected. I highly recommend the Empire Toyota of Huntington.

This past weekend I had the pleasure of being assisted by Mr. Justin Khan. He was very helpful answered all my questions and went above and beyond to make sure my mother and I were ok the whole time. He helped me get set up on the Toyota app and walked us through everything that was being done. I walked out of there highly satisfied and drove off in my car. Thank you so much Justin. If you are planning on visiting empire Toyota of Huntington ask for Justin!

We recently purchased a Tacoma from here and the customer service was outstanding. Usually my experience with car salesmen are intimidating and pushy. This visit totally changed that. We were helped by Yoelis (Jo Jo) who was friendly, patient, and extremely knowledgeable. I couldnt have asked for a better salesman. We also dealt with Larry in finance who was amazingly HONEST and knowledgeable. He answered all of our questions and concerns without making us feel silly or overwhelmed. The entire experience made the process of getting a new vehicle more enjoyable and stress free!

I discussed with sales rep Ivan Rosa who I negotiated a final price with as they claimed they would price match another offer. The process was a constant nickel and dime. I received an emailed vehicle purchase agreement which listed the total amount due on delivery. When I arrived they had me wait about 3 hours for their paper work, then I spoke to Javier who claimed the DMV fees were not included which was $73 which I was required to pay. Its a small amount, but this was a very unsatisfactory experience and I felt I was locked in as they knew I travelled quite a distance and I didnt have an alternative to return home without the vehicle.Strongly recommend a different dealership.

I had a wonderful experience purchasing my new RAV4. Yoelis Fernandez was so helpful and walked me through the entire process. With the assistance of Richard Caicedo in the final paperwork, the process was seamless. I drove my new car home the same day. Thank you!!!

Everyone was very professional and the facility is brand new. Waiting are is huge and comfortable.

Kenneth Berini was my sales person for a lease on a Prius Prime. We did the entire process on the phone and only met when I came to pick up the car. Hes a good guy and someone I would deal with again for another Toyota.

After attempting another dealership, I tried Empire Toyota of Huntington and the service was just great. Cesar Sandoval was the salesperson who approached me when I arrived and helped me through the process. We were able to have a discussion about what I needed and I walked away with the car I wanted. I suggest going here for your new car and asking for Cesar to assist you. They also following all COVID-19 guidelines.

Absolutely incredible customer service. Edwin is a true professional and the entire financial department worked everything out for me to be able to drive away in my new car. Fantastic dealership.

Just had an amazing experience with these guys. They found me a car that was VERY hard to find and provided a smooth buying experience from start to finish. Everyone wore masks and the space was open and clean - zero Covid 19 concerns. Thanks to Cesar on sales side and Javier in finance!! Great dealership!

Everyone was very accommodating, william was excellent and professional in the way he took care of me. car was serviced and i was done in alittle over an hour.