Shop was orderly and quiet. Service was prompt, friendly and efficient and not rushed. It was definitely a good shopping experience. Lance was knowledgeable and helpful.

Lance did a great job getting everything switched over for me.

I walked in on a whim to ask about a promotion. Dean explained the promotion and helped me order a new phone, which arrived early the next day. He was also very accommodating when I called and asked him to order a second color of the phone. Daniel set up my new phone the next day and transferred everything over in just 40 minutes! Daniel also gave me more information on the Verizon wireless plan and helped us save $10 per month! Both Dean and Daniel were knowledgeable, professional, and very nice. I will be returning to this store to upgrade my parents’ phones and if I ever have anything else to take care of with Verizon.

Daniel went over and beyond to assist me with my iPhone and iPad. His knowledge of technology is superb. He is sweet and smart!! I’m so appreciative of his efforts and patience.

Daniel was excellent in the way of helping to setup my phone. Much different from other Verizon locations.

Daniel is hands down one of the best, most knowledgeable Verizon employees I’ve ever met. He spent as much time as was needed to help set my devises up and showed me how they all work. I’m only shopping for anything Verizon related at this location when Daniel is in. He made what was looking like an impossibly confusing mess of a situation, and made it all so easy to understandable.

Daniel at Verizon in Livingston, NJ made the AT&T to Verizon switch as easy as possible. Pro tip - settle balances and unlock your owned AT&T phone via the app before inserting new SIM cards.

Very helpful, and I got the last fold 3 in stock, easy activation and boom was In and out.

Daniel was so helpful and courteous. Would recommend him.

Today I made an appointment with Daniel in the Livingston location in Towne Center. The service was impeccable. He took care of us promptly explaining everything. I can’t say enough good things. It was a pleasure visiting this location.

I am not April. She is my daughter. I was the one who bought the screen protector lol.

Daniel provided an AMAZING service. Very knowledgeable and friendly!

I was very satisfied with the service I received. Daniel was very knowledgeable, friendly & helpful. The purchase of my new iPhone 12 Pro was stress free, convenient and quick.

The man working was extremely nice, helpful, and good at explaining everything and helped us accomplish exactly what we came for

I am a new customer switching from at&t to verizon and was fortunate to have Wins assisting me. He is excellent, friendly, wonderful, and helpful. Verizon is very lucky to have a great team player as part of their company! He is very patient, answered all my questions, and stayed way beyond closing hours to make sure I completed the transfer to my new phone. He went above and beyond my expectations! I also was fortunate enough to come across him in the West Caldwell location when I needed to purchase accessories for the phone that was sold out in the Livingston store. Again, he was assisting me with the utmost care and attention. I cannot give Wins enough praise for the best experience I have had as a wireless customer. Thank you so much Wins!!

I came in with a lot on my plate: transferring ownership of an account, adding new lines, and upgrading from a shared plan to an unlimited plan. Daniel patiently walked me through each step of the process and made sure everything was in place before I walked out the door. Great service!

Alyssa was absolutely terrific in my total upgrade. She was extremely thorough in making sure everything was completed, and she is a very pleasant individual to deal with. All questions answered satisfactorily. Great experience!

Daniel was terrific. Knowledgable and VERY helpful.

Alyssa was supper friendly and helpful. She was able to open the new phone line quickly, put in the Verizon SIM card and sent me on my way. She was knowledgeable, patient and efficient. All that despite me walking in 2 min before the close. She made my day!

I just want to thank Wins from the Verizon store in Florham Park/Livingston NJ. He was so helpful and patient and professional! Truly an expert! Thank you Wins and Verizon!

Professional, friendly, knowledgeable and helpful

Having 3, watch, eyephone, eye pad, Daniel has been a delight and huge help and assistance

Salespeople are knowledgeable, helpful and very pleasant to work with. An excellent shopping experience.

Daniel did an amazing job getting me set up with my phone at the Livingston Town Center location.

Good experience.

Wins was very helpful and I would recommend seeing him for all of your Verizon needs!

Friendly service, fast and easy. Would definitely go back there.

Alyssa was very patient and helpful with me on the phone and then again when I came in. She answered all of my questions about my new phone purchase.

It was a pleasure to get our iPhone upgrade at the new Livingston Town Center store. Alyssa set up our phone for us and was super pleasant. Very happy with excellent level of service.

Alyssa was completely attentive, extremely courteous and very helpful in answering any and all of my questions.

Shannon was absolutely supportive and caring! She took her time to explains how the phone works and made sure all my info was on the new phone. She also gave me TWO free jet packs! Ill always go to her!! Thank You Shannon! See you soon!

Alyssa was very honest and gave us the best possible deal she could. How do I know this? Because going to her saved us 200 dollars verses East Hanover Rt10. So glad I caught on to their lies and went to her.

Worked with Alyssa. She couldn’t have been more patient or helpful. Great experience!

The service was good, Wins is very professional, friendly and polite. Thank you

Mike is the best! Hes so nice and friendly~ hes really knowledgeable about the different plans and phones. Something I really liked is that he carefully went over everything that would appear on the bill so we were all informed on what was happening. The store in general is really spacious and I really enjoyed my time with Mike in the store.

Great service. Louise spent a great deal of time helping my 89 year old mom buy an iPhone. Downloaded apps. Fixed screen for better visibility. Everything. Incredibly patient and helpful. Thanks verizon Livingston and Louise.

Christian Larmony was very helpful in insisting me and my son fill out an insurance claim. I would highly recommend this store to any of my friends and family. They are always friendly and helpful. wonderful Staff

Coming over from AT&t was made easy at this store. They made it simple and made sure I left happy!! We got brand new iPhone 7 and still cheaper than At&t. Shannon was nothing short of amazing, I will never go anywhere else! Thank You Shannon

Christian was very helpful in transitioning me from AT&T to Verizon. I was aware of all of my potential options. He put my interests first and I left with a good plan for me and my family

Marylyn was so so so very helpful today. We came in to buy a phone and transfer two other phones to two numbers. She patiently worked with us for over 90 minutes, setting up the new phone and transferring all the data from the two other phones. Couldnt have asked for better service. Wouldnt hesitate at all to come back again. Thanks so much.

Shannon was absolutely amazing! She helped me move from a basic phone to smartphone with ease! Thank you so so much! I will tell everyone about your outstanding service! Sending family and friends

Never really had good service with Verizon employees until Mike stepped up and helped me with my phone. Very knowledgeable and willing to help, he listened well and gave the right advice. Thanks Mike!

I had a wonderful experience with Shannon she is excellent with customers and has a great amount of knowledge and patience. I would I highly recommend her to friends and family. Thank you Shannon!

Great experience, Shannon was a pleasure to work with. She was knowledgeable, patient and friendly. I already sent my parents who had a wonderful experience also.

Absolutely amazing experience. Staff are top knotch, they made the process that is getting a new phone quick and easy. Would highly recommend to family and friends in the area

Pleasant, answered all my questions to my satisfaction, prompt with delivery of the phone I wanted and overall, were true professionals. Most certainly will return to this location for future service needs. Thanks for all your help.

The best service I have received in all my years of being with Verizon.Wasim has been a great help honestly the best experience. The company should do something special for him or at least take him out for lunch! He deserves it!

Great service, reliable, and awesome customer service.

Outstanding service by Shannon and her team. Upgraded phone, reviewed accounts, maximized discounts. I highly recommend.

Cant believe how fast I was in and out of the store, mike did an amazing job setting up my new phone. Thanks guys!

Shannon is absolutely amazing, knowledgeable and patient!! Very helpful taking me from Apple to samsung! Ill never go back! Thank you so much!!

I had a great time at Verizon. After a poor experience in East Hanover, I will always come to this store for all my phone needs. Sonny was a dream to work with.

Sheya was very helpful. Her level of service was better than good. An all around Wonderful experience

Terrific service and knowledge of devices. HELPFUL staff. Comprehensive explanation. Thanks!

I had a great experience at this store! They helped me upgrade my phone, and listened me my needs when I told them exactly what I was looking for. I had a great experience and am going back if I ever have any problems

Andy was fantastic hands down the best sales rep Ive ever encountered, he took his time with me and taught me how to use my new phone I will recommend any and everyone to go see him

I had such a wonderful experience today at the Verizon store Shannon was such a pleasure she was so knowledgeable and so helpful and so patient she is a wonderful asset She is a credit to your store She made me feel so comfortable I will always always ask for her

Basically all around great help. Marino guided me through getting the phone I wanted without any issues. Coming back to this Verizon every time for now on.

Shannon was extremely helpful and friendly. So happy with my new phone & service !!

Very good service, the employee Christian Larmony was very helpful and courteous I would highly recommend this store to everyone I know.Thank you.John M Kraft

My experience was absolutely wonderful, Shannon has patience and is very knowledgeable. Im tEllington all my family and friends! Thank You Shannob

Shannon was amazing!! Sending family and friends! She made upgrading easy, plus I got a free tablet!! Thank You!!

Andy was super helpful, friendly and efficient today at this location. Very pleased!

Cruise was awesome! He is knowledgeable, friendly, professional, and has a good sense of humor to boot. Keep him and he will help build your business. Thank you signed happy Verizon customerADDENDUM: We received an email that my husbandd new phone had arrived. When we went to get it, they apparently gave it to someone else because theyre saying its on backorder. No, its not, it was shipped and arrived at your store last week. i call BS. Wheres the phone? Not ok.

I recently picked up a pre ordered iphone X from this location. The current manager assisted me and offered to help set up my phone (backing up my phone to icloud, emailing my UPS label for trade-in device, etc.). However, he never informed me of a set up fee and charged me. I asked politely for a refund and informed him of the situation, but quickly became a “he said, he said” conversation. I am currently disputing the charge with my bank, but chose to go through the idealprogressions and have a conversation with the store first. Sadly, it was not resolved so here I am writing this review. Not only was the issue not resolved, said manager seemed to convey stupidity on my part with his tone when asked to spell his higher up’s/boss’ name. In all honesty, maybe you should always ask a retail store about service charges when offered a service, but there has to be some integrity and ethical standard when informing customers of such standard service fees. I never write reviews, but felt I had to write one so others know to ask about fees and protect themselves from possible unethical sales tactics, especially from the leading telecommunications company that is Verizon. Once again, very sad this happened...I did not disclose the name of the manager to give him a chance this sales tactic, scam, personally I just call it dishonesty, etc. is not ok and to provide full disclosure/honesty moving forward. Good luck to him, the store, the company and the customers. I really hope something positive comes out of this.

I cant BELIEVE what a wonderful experience I had with Shannon! I have been a Verizon customer for many years and I have never been so satisfied. I had no idea what phone I wanted to buy. Shannon was SO patient! She showed me so many models. I cant say enough positive things. I hope Shannon stays employed here for a long, long, long time.

Talked to Mike over the phone last week and he was able to point me in the right direction in terms of changing my plan. Super knowledgeable/friendly and was able to get me a good deal

Walked expecting to spend more money because I needed to add more data to my plan, left with a new phone and a Tablet, and im saving monthly on my phone bill lol. These guys are incredible. Go see Christian.

Louise and Jason were extremely friendly and helpful. I would highly recommend this Livingston verizon for those interested in fast and friendly help.

This store has the most amazing cs in phone world shannon and Andy are keepers

Very helpful with the problems I was having with my phone & helping with my new one!

Excellent service to upgrade and change plans. Marino was outstanding!

Very helpful staff both Marino and Oxa helped me get a new phone

Service @lovingstin location was amazing highly reccomended.... Ask for marino

The store was very neat and tidy. The sales woman Shannon was extremely helpful and made the annoying process of getting a new phone goes as fast as possible.

Marylyn was terrific to work with, her service was above and beyond the norm, and we greatly appreciate it!

Great service at the store please the employees where great in Livingston Oxa and Marino

This place is the best! Great staff, and very helpful!

Excellent very knowlegeble and helpful representative.

Very professional and helpful

They were very nice, and helpful.

Best store in town ... love those guys!

Best customer service and the team is amazing.

Mike was very helpful and knowledgeable!

Great reset my pasword

Excellent informative patient thank you Louise

Great customer service ask for nasreen

I went to this store today to ask for help with my new Verizon phone and they were rude and did not help at all. They told me that they are not a Verizon Corporate store despite the fact that it has a big Verizon Wireless sign on the front of the store. They should add a sign below it saying We are not a corporate store and we will not help you unless you buy your phone right here.

Wonderful and expert service!!

Overpriced service.

Was so helpful with everything!

Great store