Everyone was super friendly from check in to the overall visit. Stephanie was very good and answered a lot of questions I had. Ken doesnt remember who did the first part of his exam, but he was pleased as well. Andi was great as usual and Dr. Assay was really nice and friendly.
Great experience. Everyone is always so friendly and welcoming. I came away feeling like my new glasses will be great with my new prescription.
Have been seeing Dr Kirk for four years now. He always gives practical advice and never pushes products off on clients simply to sell something. His employees are polite and helpful every step of the way.
Wonderful reception by Stevie who even laughed at my little joke. Excellent evaluation by Stephanie with whom I felt very comfortable. I appreciated the quick and thorough examination by Dr. Asay. My only complaint is the robo-voiced reminder I received a day or two before my appointment. Id much prefer a less mechanical way of verifying a scheduled appointment.
Everything about my visit was first class, including the friendly, competent staff, the very short wait to see the doctor, and the spacious, impressive facility, and Dr. Kirk won my trust at once and took the time to fully answer my questions. If I could give more than five stars I would.
I have been coming here since 1995 and have never had a bad experience
I truly do not know how they have an almost 5 star rating?! I guess if you don’t mind waiting anywhere from 30 minutes to and HOUR AND A HALF then you wouldn’t mind this place. Every, single time I have been here, which is many of times in the last year due to a neurologist requests, I have never EVER made it out of here in a timely manner. One time I was here for 3 and a half hours. The team here is great, but not worth the wait. Sorry guys, Im just being honest. Not everyone wants to wait all day, neither do we have the time in this day and age. If you can’t handle the amount of clients you have, then don’t overbook yourselves!
Over many, many years Dr. Kirk and staff have provided a very caring expertise in eye care for which I am most thankful. I look forward to these annual check ups and have a deep trust and appreciation for this team of healthcare professionals.
Everyone at Kirk is great! They really care about you and your eyes. They are so nice and informative.
I am always treated with respect and courtesy. The staff is friendly and knowledgeable. I know I can count on the Drs diagnosis. I trust the people here.
The staff is very friendly and competent. Great place to have your eyes cared for.
The eye technicians were very helpful and professional. I didn’t like being put in that small uncomfortable examination room. Not what my former experiences have been. My new doctor seemed rushed and impersonal. He quickly tested my eyes. Said that I might not be be able to wear contacts. Didn’t offer a contact solution. Seemed unfamiliar with contact options. Rushed out and left me to have my questions and concerns answered by the technician. Also when I made my appointment, no one advised me that my insurance for contacts or glasses wasn’t effective until April 1. Overall, not the total care I am accustomed to. I miss Dr. Colvin.
Loved this place. Kimberly, the tech was very helpful and made the process easier. The areas are very clean and I would recommend this Eye Center to everyone.
I had to wait 20 minutes past my appointment time. The lady who checked me out, thought I has to pay a specialist co-pay of $45, when I called United Healthcare, and the man there said for a routine eye exam, they paid 100%. The lady who checked me out, needs to be trained better.
Everyone here is wonderful and they take extra care to minimize risk of covid transmission. I had my yearly eye exam, was given my new prescription and had my existing glasses adjusted. Very efficient and very friendly.
I arrived on time and didn’t have to wait long. Adele guided me back to the examination room and completed the initial exam. She was personable and efficient. Dr Asay was personable and efficient. I have remained a long time patient at Kirk eyecare because of the care they provide!
Great staff - friendly and helpful. Very efficient use of time - quick in and out. Lovelands BEST!
Just had a wonderful experience at Kirk Eye Center. Appointment was right on time... no waiting!!! Staff was professional, friendly, helpful and made me feel safe at all times.
Thanks Kirie!! Made a fairly uncomfortable eye SA test easy! Your kindness and encouragement was well appreciated. You are the best!!!
Early this year I finally broke denial habit of wearing cheater glasses and went to KEC. Everyone was helpful and very patient with all my sceptical ideas about wearing full time glasses.My first pair I had doubts about. Being my first pair at 60 yr old I asked others. I was told go back to voice concerns.I did with understanding and willingness to help me and was refitted and given a updated exam to confirm correct vision.I admit the second pair is better and I love wearing my new glasses daily.Everything looks so much better..😎KEC IS GREAT AND PROFESSIONAL.Helped me with cooperation and kindness every step of my issues. Thank you ladies ☺️
The people were very friendly. I didnt wait more than a couple of minutes. The nurses and doctor explained everything that was happening, which made me feel very comfortable.
Prompt, pleasant and professional is how I would sum up the service.
Kirt Eye Center has wonderful prompt customer service, answers all my questions and concerns and never try to add extra procedures to my bill.
Staff and Dr were very knowledgable, pleasant and courteous. There was very little wait time. Im glad chose this eye clinic!Thank you!
The staff is professional and congenial.Stephanie gave me a thorough and comprehensive exam and gave me great confidence that my eyeglass prescription will be perfect for me.Dr. Kirk checked for all conditions that I might have, glaucoma, macular degeneration etc. I definitely will stick with the Kirk Eye Center.
I’ve been going to Kirk Eye Center since I was in 4th grade and they’ve been nothing but great to me! I always have a great experience and the staff is usually very kind and has answers to all my questions! Everyone is helpful and very good at what they do. Stephanie assisted me in my most recent visit and she was just great! I will continue to come to Kirk Eye Center and recommend them very highly!
This was my first time at Kirk Center and everyone I came in contact with was super friendly, professional and everyone had a smile on their face. Andi is who roomed me and she was very personable and bubbly. She answered every question I asked to the best of her ability. Dr. Asay put my mind at answered every remaining question I had. Definitely would recommend!
The eye exam was very thorough and I like the ladys attentiveness to detail.Excellent service from the staff all the way around. Eye exam was very thorough and the front desk personnel are always very friendly.Eye glass ordering was taken care of for glasses and contacts. Great service and follow up.
I was made aware by my wife that her 88 yr old mother had to wait outside under a shade tree to wait wait for her husbands appt to be completed. She waited outside 3 hrs...in 90+ degree heat! They (staff) could have given her a mask and have her sit in the waiting room! Are there any sensible people out there anymore?
All the staff was so kind and explained everything so clearly. Very positive experience
I was treated with courtesy. I was given a follow-up appointment before I left.My only complaint is the very high cost of anything in the optical department.
Kirk Eye Center is really amazing. This is the second patient I have taken there, and both felt extremely cared for and relaxed because they felt all the staff was so professional. Costs are amazing, both for service and prescriptions. My grandson had been to two other medical docs (not ophthalmologists) who gave him antibiotics, but neither visit produced any results. Its been just a few days, and his eye problem is already improving greatly. I would recommend this facility, its doctors and its staff to everyone.
Dr. Kirk has been our family eye doctor for the past 25+ years. We have been thankful for his professionalism and expertise. He has always been interested in what we had to say and answered every question we had. Because of my faith in his work, I recently went in for cataract surgery bravely and calmly. Everything went exactly as planned. Thanks Dr. Kirk!
This was a wonderful visit. The staff and doctor were so friendly and helpful.
Beautiful facility, extremely skilled practitioners, great customer service. My family will be repeat customers for years to come. I will also add Dr. Kirk is one of the most caring physicians I have worked with. He treats you like a real human being, which is rare in our current state of health care.
Very clean with social distancing; the appt went very quickly because there was only 2 of us there; very professional
I have been going here for many years. The front office staff is amazing(and always has been), but I had the worst yearly eye appointment I have ever had today. Not only was I seeing a doctor I had never met (after I was NOT informed my doctor had left until the appointment reminder), but he was also not nice. AT ALL. He did not introduce himself(thank goodness I could read his name tag, so I know which doctor to avoid in the future), he did not ask my name or who I was, and he did not even make simple conversation with me. All he did was come in, ask What are you in for today, take some measurements, and leave. He acted absolutely standoffish and seemed to only care about getting the job done quickly instead of the fact that I was paying (out-of-pocket, no less) to have my eyes checked. I loved Kirk Eye Center, but I am never going back after today.
I came for a checkup but had a few questions about eye related issues I have had in the past. Andi took the time to explain and educate me. She truly knows her stuff and has a passion for her job. Knowledge is power and I left my appointment empowered, relieved and very appreciative. The entire office is very friendly and welcoming.
Very pleased with the service we received. Didnt have to wait a long time, took us in promptly and explained so all was clear. Would happily recomend Kirk Eye Center
My first visit and I was late!! They were very gracious when I arrived. I enjoyed meeting those I did this morning and Dr. Kirk is quite the nice guy. Thank you Dr. Kirk, Adele, Jaime, Ronda and Judy!
Customer service does not get better than in this office! All staff is friendly and personable. Very clean environment, amazing doctors and the front office is a pleasure every time I come in. I would recommend them to everyone I know!! Thank you for excellent service
Great experience. Very professional and efficient. No waiting around. Did a great exam on my eyes. Loved the staff.
Every staff member is so kind, caring and gentle. The doctors chair-side manner and care are superb. Care here is much more cost-conscious than at other places. You wont find a better place.
I have been to many eye clinics and seen many doctors over the past 5 decades. Yes it’s been that many years! So I can say with confidence that the office staff is knowledgeable, considerate, and professional.Dr. Assay is so approachable and the results from his examine are terrific!The selection of eye frames is far better than other places I’ve seen. I got exactly what I wanted!
Nice place, and great people who know their stuff
Fantastic facility, great staff, and wonderful doctor. Dr. Kirk is a wonderful physician who is kind, helpful, and clear in his direction. Hes willing to go out of his way to spend time with patients even during his busy days. The front desk staff is polite and helpful
As usual, my experience at my annual eye appointment was wonderful! The staff, from front desk reception to Dr. Kirk are professional, kind, knowledgeable and efficient. It is always a positive experience for me to attend my annual eye exam. Thanks to the entire staff and Dr. Kirk for being the best medical staff I know!
I love the Kirk Eye Center! I have been greeted kindly upon entering. I have had the opportunity of being examined by very skilled doctors and technicians who are very kind and knowledgeable. I have felt that my worries and concerns have been addressed in a very timely manner and with sincere and expertise care. I feel very confident in knowing that I have received the best care and know that I am in good hands. Thank you to all at the Kirk Eye Center! My experience with each of you as been nothing but positive!
I really appreciate the doctors and staff at Kirk Eye Center. From the moment I’m greeted by the front desk I feel cared for by everyone I come into contact with. I really love that they now have a Dry Eye clinic that has a holistic approach in addition to the medical approach. For the first time in years I have found relief for my dry eyes. Hands down they are the best in all of Northern Colorado!
All personnel, from greeting receptionist to checkout, billing and rescheduling people are incredibly friendly and professional. The doctors nurses, and assistants are, just top notch. My wife and I have been going here for as long as I can remember. We highly recommend them to everyone.
Highest degree of professionalism of ALL people with whom I came in contact. Cleanliness of facility. Friendliness and true concern exhibited by all. A rewarding experience.
Dr. Colvin is a great doctor with great sense of humor. Highly recommended!!!! Great location and great atmosphere. All of the staff here are amazing. Always purchase eye wear from these guys. Great selections and great warranty. Thank you guys!!
Highly recommend. Dr. Asay was especially kind, thorough and professional helping me with a serious eye problem. We enjoyed being welcomed by Stephanie who made my wife and I feel relaxed and at home. A very positive experience.
Rhonda greeted me right away as I entered the door. She was pleasant and very helpful. Shelby was respectful and kind as she asked questions about my eyes. Heading to checkout Robbin assisted me. She was kind and professional. Dr. Asay was very helpful in resolving my eye injury. Im back to normal. He was also very kind and personable and he seemed very relaxed and not in a hurry which is important to me. The entire team was fantastic and I will definitely be visiting again with other eye care needs.
At the Kirk Eye Center I always feel that I’m getting professional, caring, friendly service. It’s like going to Cheers. They’re always glad to see you and everybody knows your name. I’m very pleased with the results of my surgeries and the follow up care.
Headed for another cataract surgery on my other eye. I trust Dr Kirk will fix me right up. I know I’m in good hands. The staff is always so helpful and friendly. Thank you Kirk Eye Center. ♥️
As expected my visit was a pleasant one. The very long wait to see the doctor after I was seated in the examining chair was a surprise, but it didnt disrupt my day. Once the doctor arrived and explained the delay things went fine.
I didn’t start wearing glasses until I got to college so I’m pretty particular about the frames I choose. I also am a poor student 😂 Kirk’s optical was able to help me find frames in my budget and the prescription is great! Now I can see everything I need to see at school and look great at the same time!
I went to Dr. Kirk a month ago and saw him for allergies with my Eyes. He recommended I get my kids eyes checked. I Made appointments for my kids the following month. And I’m so happy I did. My sons vision was perfect, but my daughter needed glasses. He answered, all my questions, and explained everything, to my kids. We were able,to get set up, at a reasonable cost. So grateful we went to him. Will be recommending him.
Dr. Kirks team is very professional and helpful. Steph explained everything so clearly.
I called Kirk Eye Care with symptoms of a (possible) retinal detachment. They made room for me in their schedule within an hour, even as a new patient. The staff-front desk, physician’s assistant, and doctor were excellent: professional and thorough. I left following a full exam with instructions and a follow-up appointment to monitor my progress. They have earned my patronage and respect.
My mom has had nothing but great help & has had everything explained so she can understand everything that is going to happen with every appointment! The staff is amazing! Mari & Shelby helped her on the last visit. They & Dr Kirk did everything to make her feel comfortable.
Great visit.
Check details about cataract Bill.Today was my third visit to Kirk Eye Center since we moved to Northern Colorado. Initial visits were fine and I have purchased glasses and sunglasses before. Today was my routine check up -which the previous 2 visits had been covered by United Healthcare eye plan. With the same coverage plan - Today at check out - $141.00 up charge for medically checking cataracts. I was told there was no change in my eye in regards to cataracts.Not pleased with extra bill and weak explanation. Inform patients before upcharging.
It was a very wonderful experience going to Kirk Eye Center for my eye exam. Mari took care of me the whole way through and took the time to explain everything and answer all of my questions. Dr Asay was very thorough and kind. I will recommend Kirk Eye Center to everyone.
Was my first experience at Kirk Eye Center and it was a very positive one. The technician and Doctor were both very professinal and friendly. My annual check-up was very thorough and efficient and I was in and out in about 40 minutes.Very pleased.
Always a pleasant experience. Dr. Colvin always has a great story to tell. They have been taking good care of my eye health for years. Thank you.
Amazing place to go to get your eyes checked. Real easy to set up an appointment and everyone there was sweet and nice and worked with my needs! Andi in particular was so nice and caring!
As always...staff is friendly, engaging and very informative . I recommend Kirk eye center to everyone!
Very thorough, polite and competent.
Lots of parking. Everyone was very professional and helpful. Technician and professional and kind, she explained things to me about my eyes and the procedure.Office is very nice.
Renee is amazing! I came in for my pre-OP for cataracts and glaucoma surgery appointment, a bit nervous of course. But after our meeting Im comfortable and confident to move forward. Not only did she help with all my medical questions, but also the financial concerns! Exactly the help I needed! Thank you again!
Was able to schedule same day for an emergency, get in immediately, and staff was very helpful and friendly! Really appreciate this place, Id be happy to be a returning customer!
This is a wonderful location. The staff is friendly and knowledgeable.. I especially liked my experience with Kyrie who was sweet and very helpful. I would highly recommend going to Dr Kirk .
It has been an amazing experience. Everyone is so caring and helpful. Dr. John Kirk did cateract surgery on both of my eyes. I had forgotten what it was to see clearly. Now I am able to see distance and detail that I have missed for many years. I am truely grateful for all they have done for me. It has given me a new outlook on life. His staff is amazing. My husband and I have lots of faith in their office. Thanks for giving me back my vision!
Have not had a real eye exam in ages. Will use again. On time and polite both for my exam and to pick out new glasses. They cared which can be very hard to find now a days.
Love this place. The staff is friendly, helpful and knowledgeable from the front desk to the surgery center to optical and everyone in between. I would recommend an appointment here whether its for an exam, dry eyes or getting glasses or contacts!
The exam process was done quickly and efficiently, and everyone involved answered my questions along the way. Job well-done!
The staff is very nice and friendly and very helpful.
Very nice staff. Dr. John always concerned about my eye care and gives recommendations for proper care for me.
I took my mom in today for her eye exam. Mari Mireles was amazing with my mom. She took her time and made sure she understood what was being done in her native language. (Spanish). Thanks kirk eye center for always taking such good care of my mom Alice.
Dr Colvin has taken care of my eyes for years! Of course my vision is very important to me & he has always been there to help me with glasses to contacts & back to glasses! The complete staff at Kirk Eye Center is awesome, professional & caring!
I have some eye care issues that require frequent visits. I can say that over the 20 years that I have been seen by Dr. Kirk and his staff, I have been always felt that my care has been top notch. I do recommend Kirk Eye Center highly.
Once you get to the service it’s fine. You may have to wait some before being processed,. Personnel are very competent and friendly..
Very friendly and professional! They made sure I understood everything they were testing during my appointment.
I have worked here since 2008, and I am proud to say I work at Kirk Eye Center. We have added a new doctor on in the two last years, new cutting edge procedures being done in the office for dry eye, and constantly improving every aspect of the practice for our patients and staff. I encourage you to drop in and look at our changes in the optical and set up an appointment!
I was well received and everybody was very congenial! Stephanie was extremely informative, and I very much enjoyedvisiting with Dr. C. In and out with no problems!
The staff is friendly and knowledgeable. Dr. Colvin is great. I have great confidence in the eye care team at Kirk Eye Center.
I trust my eyes to the best! Modern eye care but old-fashioned values and caring. What an amazing team!
All doctors and staff are very professional and friendly! I really enjoy being at Kirk Eye Center. I feel like my vision and eye health are in the best possible hands. I would never go anywhere else.
Quality care! The staff and doctors are amazing! Really made me feel like my health and eyes matter! Great job!
I was having concerns with a vision problem. I called and they got me in right away. Everyone was great. Very friendly and caring. They relieved my worries and made me feel like they cared. Would recommend them highly
Stephanie was incredibly knowledgeable and kind throughout my entire exam. She showed so much compassion and love towards me and you can really tell that she loves her job.
Professional and friendly staff. Very pleased with Kirk Eye Center for my vision health and needs. I highly recommend.
Bri was absolutely wonderful with full knowledge and care in the optical department for prescription sunglasses. She took extra time and met my needs with great customer service. I also appreciate the caring and friendly staff at the Center. Dr. Colvin has cared for our familys eyes for over 25+ years. So good to have a staff one can trust!
I had been experiencing dry eyes for quite a while and was tired of being asked if I was alright or if anything was wrong. I went in to see Dr. Asey and I now call him a miracle worker as the dry eyes are long gone! With a couple of simple steps each morning I feel great the rest of the day. Thanks!
Dr. Colvin is always so nice, informative and very personable. I highly recommend Kirk Eye Center
Was super nervous to go for my eye exam here, but the atmosphere and people really helped me feel comfortable. A huge shout out to one particular employee, Shay Jackson, who helped me feel the upmost comfortable throughout the process!!
Very friendly staff. I felt very well cared for. Dr Colvin was fantastic with his assessment.
I came in for an exam was a great place to go to. The service from Kyrie was amazing. I will be back in the future.Thanks again !!!!