Took my mom here to transfer phone companies. Ron went above and beyond. Very impressed!
The sales associate Kimberly V was very knowledgeable and courteous. Helped me with what I needed and has great sales experience
I came in and was super frustrated with all these phone stores. I spoke with Jessyka she was very nice and was able to answer all of my questions. Lets just say I didnt leave frustrated! Thanks Jessyka will be visiting again.
I like this store and the ppl are always nice and informed.
Excellent service they really knew their stuff!!
Very knowledgeable employee / manager. I got everything I needed and always happy with cricket
My phone broke and I needed a new one quick. Candy assisted me she was very knowledgeable and friendly.
Above & beyond exceptional customer service. Kim V
Benjamin was amazing!Dealt with him at the Schererville and Michigan City location.Great customer service!Got a amazing deal on the iPhone 8+ from Cricket Wirelessfor my daughter and more GB then we originally thought!
Im giving this review based solely on the rep named Ben! He saved me from leaving Cricket as a company. I have never had someone work so hard to help me when the company kept running us in circles to access MY OWN account!Even though it is a 30 minute drive out of my way I will only be going to him for any thing I might need regarding my service or even as simple as a cover for my phone. He is the kind of employee this company should make sure to keep as long as possible!
Went to this location on Tuesday(Nov. 24), only to find the staff and a customer blatantly NOT wearing mask; while EVERY posted sign states otherwise. With those attitudes, no wonder LaPorte Co. is Orange, possibly going Red. Nice going Michigan City Cricket.
I wanted to leave a review about my experience today and i am very pleased with my experience Vernon and Don get a 5 star customer service rating they answered all my questions that i had and ported my number to my new device smoothly I definitely will be referring family and friends to Cricket in Michigan City!
I had my phone checked for backup so that I could get a replacement phone and not lose my information.
The sweet girl named Amber was so pleasant and helped an old man like myself figure out how to use one of them new technology phones. she even walked me to the door and held the door for me. What a sweet young lady she deserves a raise for all her hard work!
Their service used to be better...
Had an issue with my security question. the customer service representative had the issues squashed quicker than when I actually had realized there was an issue so I recommend it.
Do they have iphones? Ive heard this is a very good place to fix, repair, and buy. Cant wait to come here!!
The cricket employee who helped us was great! She fixed our issue and we were on our way. Much quicker and friendlier than their competitors, would recommend to others.
Josh did a great job. After loosing a phone while on vacation we stopped in the Michigan City Cricket store on the way back from the airport in an emergency to get reconnected. Josh took care of us quickly. He was knowledgeable, friendly and understanding.
Great manager and workers
They were AMAZING!! Fixed my very cracked front And back glass on my Samsung Note 9. Dropped it two days after receiving it!!😤 Also, replaced my broken stylus pen! My advice...go with the liquid glass deal ppl FRONT AND BACK!! Its worth the money! Plus a new case! All for less than $150. Thanks so much guys for doing all this and having my phone back to me in 2hours!
I cant say enough good things about Ben. He helped us in Schererville and also in Michigan City. Ill definitely return thanks to him.
Ben is an exemplary employee who goes above and beyond.
No line and in and out in minutes
One of the best salesman here in Michigan city 💯
Got another great phone from here, been a customer for ten years now
The young last inside is really nice
The young guy there is nice and straight forward. Its his last day though.
Im so disappointed in this company. Phone repair was virtually impossible and they left town without notice. Thats bad business.
The customer service representative was very rude.
Awesome service
They have service everywhere.
I had a job interview here very clean store. No wait time I was greeted walking in the store. Lets just pray I get the job lol
Did not go was next door
Crickets...