Great vibes, friendly staff, great outdoor seating on a beautiful day. Was able to enjoy it with a bagel and coffee. They also have vegan options which is a major plus. Highly recommend for a good mellow start to the day.

It was pretty early and the guy was super helpful and made a great cup of coffee

The owner is so nice and really gets to know everyone. If I dont know what I want, staff will always chef up something spectacular for me. Love this place.

Amazing as always. That Brad guy is so helpful.

The cup is an actual adult coffee shop for Ball State students and the community of Muncie. Its usually never too crowded, and the service is usually quick. The drinks and food are definitely quality. Its nice to be in an adult atmosphere after being in some freshman classes. If youre tired of all the noise at the student center Starbucks, try the cup.

Great place 2 grab a cup of Joe & get some work done if you feel the need.

Absolute worst experience in a coffee shop. My two friends went in today and one of the had a cup of coffee from another establishment that she tried to throw away before entering but couldnt because it wouldnt fit in the trash can. They chose to still attempt to purchase a drink from the establishment, and after the one with coffee was asked to leave (and did), the friend that was ordering a coffee was met with unrelenting harassment about the outside beverage. The drink wasnt even inside the restaurant anymore but they couldnt just let it go and make the coffee. After constant reiterations about policy and whatnot, the parting message for my friend (a paying customer who was merely associated with the person who committed the heinous policy violation) was thanks for playing. And the prize for the game? The worst, most burnt cup of coffee she has ever had. Overall the drinks and food are overpriced and mediocre at best, and none of us will ever go back.

Awesome place for a coffee, good people very friendly will definitely be back

Not too much has changed at this tried-and-true Ball State meeting spot. Called The Empty Cup when I was a local resident years ago, this cafe has maintained its small town feel with its big city taste! I had a frozen blended drink on my visit that put all others to shame.The service was top-shelf and I was more impressed that despite a line of at least 6-deep, with people ordering food AND drinks, there was only one guy on duty. But, he handled like a pro and his attitude was second to none as he served quickly, safely, and with a smile. Since they got rid of Dill Street, this all thats left from back in the day, and thats alright.

I love the table seating for homework and catching up with friends. I am a repeat customer. They continually improve the experience here and really care about the coffee house experience

Really cool place

Enjoyed my stop here for breakfast and a couple of on the go coffees. Very inventive menus on the boards! Great location across the road from the Airbnb we were staying at!

My hot chocolate was super watery and I could get higher quality, more flavorful hot chocolate at McDonalds. The vibe is cool and its a great place to study but their drinks arent anything special. Also, the owner has a stick up his butt so I would advise not going when he is there; totally rude and obviously a Scrooge.

Very quaint. I had a blueberry tea that was bursting with flavor.

The Cup is one of the best places to grab a coffee and some bagels. I got married here as well. Kind of awesome.

A comfortable little corner of campus. Drinks are pretty good. The food is pricy for the quality. I enjoy the atmosphere, but miss the upstairs.Staff come and go, but the owner is friendly and helpful.

Great experience!Good coffee, they can actually create a nice thick foam on top of the lattés, and the ambiance was perfect.Beautiful day to enjoy good coffee on their outdoor patio area.

A dirty hippie (cold or iced) with a toasted everything bagel and jalapeño cream cheese is a recipe for a good day. Great service and atmosphere.

I used to go here for coffee and studying. However, the service just gets worse and worse. The few times I’ve seen the owner he’s been rude and off-putting. The employees never seem to want customers there, and have a bad attitude when they do interact with customers. The coffee itself is sub-par at best and very overpriced for such mediocre coffee. Their food is underwhelming and bland- bagels are tough and dry. Would not recommend if you value nice people and decent coffee- there are much better places to get coffee in Muncie, like perhaps a dumpster:)

One of the best coffee shop atmospheres I’ve been in!

Trendy college coffee shop with a very lax and cozy vibe. Maybe a bit pricey

Went in with a friend, went to the restroom and was told I have to buy something if I wanted to go to the restroom. Even though I was with someone who bought something and my friends had been eating there.... sorry I didn’t want anything to eat or drink???? I’ve gone in before and used the restroom by myself. It’s because it’s a Saturday and the owner (or whoever the bald man was) only cares about profit. If I could give negative stars I would. This is absurd.

The coffee is really good but if you want a sandwich give yourself some extra time. Also credit cards are $4 minimum.

Quaint lil coffee shoppe with a hippie vibe. Breakfast is very good.

Always excellent coffee and their moonrise breakfast sandwiches are filling. They also offer non dairy milk options.

I loved this little place; it even had a sign in the window saying that they except people of all gender identities and sexual orientations.

Service is good, coffee is good. Food was not good and to be honest $30 is extremely over priced for 2 coffees, a breakfast meal and a sandwich. Not recommended.

This is the IDEAL coffee shop in my opinion. Great tasting fresh food, reasonably priced premium coffee drinks, a friendly and welcoming atmosphere, plus plenty of indoor AND outdoor seating. I am working nearby and fully intend on making daily visits to The Cup.

Cute blonde zoe deschanel look alike who is cool down to earth serving me coffee and great bagels if they had bagels with locks the place would in a word be perfect loved the old angtiues decor everywhere as well

Coffee is 4 stars, prices are 3.5-4, owner is a -10, employees are 4.5-5 stars usually. Don’t even know why he shows up if he is just going to chain smoke outside and generally make the store seem uninviting.

Great coffee shop with scenic outdoor seating and wonderful breakfasts, including a nice vegan selection.

Such a cute place! Very kind and friendly staff and I absolutely loved their menu boards! So colorful and creative! Theyre coffee was delicious as well!

Ive been coming to the Cup since 2003, back when it was the MT Cup and I lived in Muncie. Now I love stopping by whenever Im in town; it takes me right back to college and some of my favorite memories. Thus, I was really disappointed by my experience this past Friday, Oct. 16, around 10:00 a.m. Dont get me wrong: the food and coffee were fantastic. My problem was with the customer service. I was so upset by the quality of service that I waited several days to post this, so I could be calm about it. The attitude of the barista was beyond bad; it was hostile. I hadnt ordered breakfast there in years, so I had some questions about ordering a breakfast sandwich. Each question was met with impatience and a flatly rude directive that Its on the board. She said, Its on the board, three times during our visit: once about the sandwich itself, once about the vegetable options, and once when my friend asked about coffee syrups. I should clarify that only 4 other customers were in the entire restaurant, and no one else was waiting to order. While we still enjoyed ourselves, and the food was hot and fresh, I still regret that I tipped anything at all. I love this place and plan to keep coming back when Im in town, but I hope the service is friendlier next time.

I usually get the child brew nitro... I tend to drink it is fast there is no photographic evidence of it. Staff is friendly and for a drive through sandwich you can not best this place.The eggs have to be from a local small farm. The yellow is often orange... so damn good!

Gave it 3 stars for having outdoor seating and being dog friendly. I got the vegan head which was an everything bagel, spicy hummus and veggies. I wasnt impressed...the bagel was dry and tough.

Good place to chill and study! Great coffee and tea!

The workers are SO RUDE here. If you go through the drive thru you are expected to know the menu like the back of your hand. They don’t have a menu for you to see.The food is good but if you get a bagel and cream cheese expect the bagel to cream cheese ratio to be 1:2You scrape off over half of the cream cheese. It’s very wasteful.

Love the energy at this place

Try the dirty hippie!

I really enjoy the coffee at The Cup! It has great flavor, but the past couple of times I’ve gone, the service has not been good. There was one staff who was not welcoming and a little rude. I waited for quite a while wondering if they had seen me walk in because they did not acknowledge me. When they were ready to take my order, I was asking simple questions about flavors and coffee sizes and she was not kind about answering them and made me feel like an inconvenience for asking. There was no one in line behind me, so I wasn’t being inconsiderate. This is not the first time it has happened and I find that very discouraging and disappointing. It’s going to be a while before I go back there again.

Been here a couple times and it was amazing both times! My first visit I had a frozen dirty hippie(dirty chai) and a bagel with jalapeno cream cheese. The food was good and the chai even better!My second visit I grabbed dinner. They have lots to offer for people who dont eat meat which I appreciated but their non vegetarian or vegan friendly food sounds great too. Their Veggie Luv panini was FANTASTIC and I think anyone would enjoy it. It was huge too! Worth every penny.Service both visits was also stellar. Friendly staff that chatted and provided quick service. The atmosphere is also very cute with lots of plates on the wall and plenty of indoor and outdoor seating.Definitely recommend and will definitely be back!

A Ball State staple. Great coffee drinks - one the best caps Ive had!

Classic Coffee CoolDespite having to ask a few different ways if I could have a to stay mug rather than a paper landfiller, and having to return it for being chipped and cracked, once I finally got my lips on the joe I was impressed.Ambience is fine, a little dirtier than the average coffee shop, overall a fun hang. Strange constituency of folks frequent here.Good coffee good name humans are decidedly unmannered in this era.

Got the raspberry chai and it was decent, but it was not very hot when I got it. The atmosphere of the place is good - until you get into the room where the seating is; then its just kind of dark and empty. Overall not very impressed and probably will not go back unless I hear that changes have been made.

Great coffee, great service! I pulled up at the drive thru and it worked out great!

Go-to date location. Perfect vibes and pretty outdoor seating

Nice and fast service. Good wifi. Great food!

This is my favorite place to get a cup of coffee and I am going to miss it when I have to move. If you come here dont forget to try a dirty hippie. Their flavor combinations like thin mint are pretty good too.

The best coffee I ever tried!!! Cappuccino with almond milk is amazing!!!

Good atmosphere, good coffee, and great location! Its a very good spot for students on campus to hang or do homework. They have a poetry night at least once a month and its entirely free to go to. Havent had a chance to try the food other than the bagels, but from what Ive tried, it was delicious! Definitely recommend this place.

Awesome environment, good coffee too!

Delicious coffee, and great tea too. Nice and centralized in The Village.

I have been to this coffee shop a few times before to study and do homework because it’s right in front of my apartment and I like the atmosphere of it. I don’t usually buy anything, first because I’m a broke college student and second because I am gluten free and I’m very picky about the things I eat. Today I was sitting there writing a paper with my headphones in and I brought my own yeti of sweet tea to drink while I sat there. This man that has never bothered me in my prior visits comes to me and asks if he can get me anything, like I thought he was being nice. I said “no thank you I’m just doing my homework”. He proceeds to tell me that it defeats the purpose of coming to a coffee shop with you’re own beverage and that if I’m not going to buy anything I need to pack up my bag and leave. Didn’t know a poor girl with an allergy wasn’t allowed on your property, but I will be back to sit and do my homework.

Well I did like the place but now Im kinda worried about going back. I was getting a gift card for my friends birthday (not knowing if they had any or not) and a coffee. The guy working there at the time was friendly and patient with me when I was ordering everything but as soon as he got to making the gift card (yes, MAKING, not just putting money on it. Getting a piece of paper, write the amount and the shop name on there with fancy-ish lettering, and putting tape around it. He couldve just said that they dont have gift cards.), he was cursing under his breath and slamming things down as soon as he was done with them. I asked if everything was alright and he just kinda gave me a rude response under his breath like Sure, why wouldnt I be?, then slammed the gift card down on the pick up counter like There, gift card.. I said thank you and I left. The kicker here was that I wasnt the only one there. There was another guy there that was waiting to order and saw the whole thing. I was close to crying because I kept thinking that it was something that I done. That kind of attitude about making a gift card when you could just say that you dont have any is not good to have around people with anxiety. Kinda hesitant to go here now.

Really fun atmosphere. Very college town with a bit of an urban feel. Lots of art to look at. The coffee is decent. Service is kind of weird if youre not getting it to go though, and the food is pretty hit or miss.

Workers are always rude every time I come in. Love the food but the workers are just not pleasant and always have a bad attitude.

This place has good coffee and its a great location. The prices are good. There are very good unique drink options. The crowd is very hipster if thats your thing. If its not, you should still try them out.

As a college student, the village is convenient. This place seemed like a great place, so I had assumed. I made the mistake of having outside food at the table I was sitting at in front of this establishment. There was no sign indicating this was wrong, therefore, it was an honest mistake on my behalf.After almost finishing my food, the owner, Mark, approached me and informs me of the rule of no outside food. I thanked him and apologized for my mistake. In my head, I thought I would just throw away my food and go inside and order a drink so I could continue my Sunday afternoon outside at a table.30 seconds hadnt passed by and Mark resurfaces, telling me, verbatim, when I said that, that meant you needed to leave, right now. Totally rude and unnecessary as I was on my way to the trash can.I would like to point out - customer service is the most important factor a business can have. It is what brings people back to the establishment. As Maya Angelou once said, People wont remember what you said or did, they will remember how you made them feel. I thought that could be a useful tip to the owner and the woman working behind the desk today.I will not be returning and I will be letting all of my allies know about my experience there.

I got an iced white/dark chocolate mocha which was pretty good. The inside of the building is also nice. Ill definitely be back.

Inclusive & shun ATTitude

Amazing begals, and paninis. Smoothies are a little pricy but worth every penny.

All of the other ratings listed are for previous ownership. The newly opened Cup has a vastly expanded lunch menu, much expanded breakfast hours (pancakes until 6pm!), and quite good coffee- not the best Ive ever had, but certainly good enough for a sunny afternoon on the patio.

I went here for the first time recently and it was pretty good! The staff was friendly and I got my drink quickly. The cups are adorable and the London Fog I got was good!The atmosphere is very cute and artsy--its a nice little place to hang out if you want to chat with a friend or just want to read a book by yourself while enjoying a delicious drink.

Friendly staff and very inviting atmosphere. If you get a chance you need to meet Martin. Hes the owners and one of the nicest, genuine people Ive ever met

Very cool, mellow place. Top notch coffee and great prices. Costs way less than you expect for a premium coffee house. Knowledgeable friendly staff to help you with your purchases. Also, they sell cbd products, if thats what youre in to. Very knowledgeable on that as well.

Super rude, male cashier at about 11:45 on 11/11. I will say I think the menu design is creative, but when your menu is just a list of basic drinks without any recommended combinations of flavors, its really important to have someone prepared to help you understand the menu and flavors and what you can put in what drinks. The cashier refused to engage with me even when I indicated I could use some help, however.On top of that, the coffee was about $5 for their smallest size with no flavor shots, and the brew was really not great compared to coffee places of similar/lower price points.The restaurant is split into two halves, one with seating and one where you order. The ordering half is very crowded once you get more than a few people into it, and theres only one three-person bench for seating, so it gets really challenging to tell whos in line to order and whos just waiting for their drinks.Overall, I found it unwelcoming and overpriced and would recommend taking your service elsewhere.

I had never been here before and was clueless about the menu. I asked the staff (wish I got his name ) that I wanted something sweet and cold and he made me something he thought Id love and it was amazing! The staff is super friendly and knowledgeable and the inside is so cute. I havent tried anything other than that drink (which I still dont know what it is) but I will definitely be back to try more!

Cozy cafe, friendly staff and great coffee!

Good coffee. A bit pricey, but thats par for the course as far as coffee shops go. The staff is nice and fun to talk to, and the environment is great with one room being dedicated to an ever-rotating art exhibition. If you like biscuits and gravy, show up on a Saturday for their biscuits and bacon gravy with eggs, you wont be disappointed.

Excellent staff. Good coffee (pretty impressed) iced milky way is amazing. Nice selection of food. Prices are reasonable. Much better under new ownership.

I used to love this place until me and a friend (who had a coffee from on campus) decided we were going to sit outside their cafe and do homework. A man that worked here came outside before we even sat down and said you cant have outside product on this patio. We sell coffee. You have to go. And he was extremely rude about it. We thought he was joking around with us but clearly he wasnt. So my friend THREW HER COFFEE AWAY that she had just bought so that we could sit there. So we go inside to ask if we could please sit outside their cafe now that her coffee is gone.... and they still wouldnt let us. I get that we didnt buy anything there but they were as rude as they possibly could have been. Its a shame because I love their coffee but they ruined it for me and we will not be coming back.

Great service, friendly staff and A++ coffee. Martin is awesome too.

Best coffee in Muncie!

The coffee is excellent and the service is friendly and wonderful. Great is youre looking for an underground-y coffee shop. The dining area has both an indoor outdoor space, but you cant be there if you havent bought something or if youre not joining someone who has bought something.

Delicious coffee and amazing atmosphere.

Coffee and food is okay but way overpriced. Costs around $5 for most decent drinks. Its a nice place to sit outside, but be warned they will ask you to leave if someone has any product from another establishment. Dont seem too caring about their customers either.

One of the best coffee shops in Muncie. The miel and dirty chai/hippie drinks are very good

Ok food and atmosphere, not a lot of variety for breakfast. If your a breakfast person, this is not the place.

Such a cool place to grab a coffee or bite to eat. They are vegan and vegetarian friendly with a great selection of plates, bagels, and sandwiches, and also a good coffee menu. Try the Dirty Hippie!

Love the dirty hippie and Alaskan jewel. Very homey atmosphere as well.

Asked me to leave for having a Starbucks cup when i was about to buy a 20 dollar breakfast. Very poor customer experience.

Great service and good coffee! Perfect place to have a meeting, date, or just to nurse your caffeine addiction. They sell more than just coffee, have lots of seating, and are in a great location for BSU students. Worth a visit atleast once while you’re here. Bring all your friends!

Terrible. I sat in the coffee shop as a customer for 3+ hours studying. When I came out, my car had been towed. I will never go back to this place. When I asked them about it they shrugged their shoulders and said they could not do anything about it. Now I am out $110 instead having a relaxing experience.

Super hip little coffe spot. the staff were extremely friendly and welcoming. they have cute decor inside and a nice shaded patio. latte was 10/10.

Ive been here three times and have always had a great experience. The bagels never disappoint and they have some interesting cream cheese flavors (most notably the maple bacon). Lattes are good, but too much cinnamon for me in the iced Cafe miel and CBD shot not worth the extra money. Will continue to come here!

The cup is a cute college coffee house. It has wonderful coffee and is a really good place to quietly study.

Fun food and coffee joint. Great service fantastic food!

Fun coffee place near campus. An interesting menu and nice good coffee selections make this a nice hip coffee joint, or whatever. They also have good muffins.

I never made it to the older version of The Cup, but I heard about it through friends. So when it reopened after the new ownership took over we decided to give it a try. The food is good, not a great variety beyond bagels, but that is to be expected at a coffee shop. The coffee itself it pretty good, I generally just get normal cup of black coffee and have yet to be unsatisfied. Now my wife and I try to have breakfast here at least every Saturday, because we really enjoy the original atmosphere. Plus they sell coffee beans at a great price and can grind them free of charge! I am glad to see that this is yet another quality business in the Village.

Didnt go there. Went to the lash boutique

Not a huge fan of their coffee. Food is good, staff is usually good. Friends have had a few encounters with the staff being very rude. I personally prefer the atmosphere, staff, food, and coffee of Two Cats Cafe down the street.

I had been to The Cup a couple times before my last experience, but I will NEVER go again. The service was horrible, the workers and manager at the time was incredibly rude. After they messed up my order and I kindly asked them to remake it, I was told that I would have to repurchase the drink entirely (even though I would only get one). The whole experience was uncomfortable and a disappointment. I also asked if I could put my drink in a reusable cup (because I care about the environment) and they said no because it had a small logo from Starbucks on it. I get that branding is important so I respected that, but I did not respect the way that they handled it. They literally said, “we really don’t even want you bringing that in the cafe, it looks horrible like you can’t stomach our product...it gives us a bad look”. If I was advertising for a different company then I could see why they thought that, but 1) I wasn’t and 2) there were maybe 4 other people in the whole cafe.

This place is awesome, I had a sausage, egg, and cheddar cheese croissant. I will change yo life. #notthesame

This is by far one of my favorite establishments. They have a great coffee menu. Yes, they are a bit pricey, but I personally would much rather pay for quality than corporate crap. Their bagel sandwiches are expensive, but so very filling. Ive not run into any parking problems, but everyone is generally very nice and courteous. Ive actually had conversations with the owner, and I felt as if he genuinely cared about his customers.

Ive been to The Cup since moving here last year and Ive had a great experience. Its a real retreat with a wonderful owner, great drinks and baristas that know their stuff when it comes to crazy coffee people.[Warning] This is not Starbucks, their drinks come in respectable sizes with real ingredients. You pay a little more for this-- thats how business works.Pros:1. Original drink menu, few places serve Nitrogen Infused Coffee.2. Great environment to get some work done.3. High quality bagel sandwiches.Cons:1. It can sometimes get cold inside during the winter.2. WiFi will periodically (every 1-2 hours) crash if its very busy (20 customers).3. Parking lot confusion, Ive never been towed but a 90-minute rule is enforced.

Dirty Hippie is great hot or iced. BST is really good too, on any type of bagel!

Love the coffee! Food is great and the portions are big; just wish the prices were a little bit lower, but it is worth the splurge

They ignored us at the drive thru for a while so we just left.

Amazing, friendly staff! Love the environment and music. Great work!

Slow service pretty expensive