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Gorges Volvo Cars
17665 Burt St, Omaha, NE 68118, United States
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Gorges Volvo Cars
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Ch
Review №1

I generally have enjoyed this place. Buying a car went well everyone was nice,but the service area is super slow. Ive been sitting 30 minutes after my car was done and pulled out because they havent gotten my paperwork done yet. Oil changes have taken 1-2 hours other days, and this makes me wonder how long did we wait for paperwork after our oil changes were actually done? So I got my car back at 42 minutes after it was done but again they are nice and he did Apologize because they got slammed this morning so I put my rating back to four again.

Go
Review №2

Five stars for the sales person that worked with me for sure. I went in today to trade in my Q3 and get a 2022 XC60 priced at 52,000 and the sales person is very polite and answered all my questions about the car. He even showed me a Pre-owned 2021 model as well which has 9k miles on that and priced at 51,000 and I asked him if I can get that for 47,000 as any other customer would bargain(and I told him if that can’t be done I will anyway buy the new one). *The manager came out and he is the rudest person that I have ever met, he told me “if you can’t buy for that price, then it’s not for you and you can look for something in your price range out there”*. Until I met him I don’t know that we shouldn’t ask for a better price in a car show room and we should have a stature to buy a car from him.

Br
Review №3

My husband and I purchased a vehicle from this dealer and after 2 months the brakes started making a noise. We took it in to a different dealership as we dont live in the Omaha area and they found that both rear brake pads were completely worn despite Gorges inspection saying they were in great condition. I called the dealer and spoke with Marcus and he was very nice and helpful and they paid to have the repairs done without question or arguments. I was very impressed with how they treated me and cant recommend this place enough. I just wish they were closer to home so we could continue service with them!

Je
Review №4

Worked with Charles and had a great experience. Came from out of town with our three kids along. Everything went very smooth and we will be back.

An
Review №5

Our salesperson was knowledgable and pleasant. We were able to reserve our perfect car.

Ch
Review №6

Asked about 3 different vehicles on the lot that were listed online. None of them were sold but they werent allowed to sell them because they were going to a different dealership. Wouldnt recommend this place to anyone.

J
Review №7

We looked at competitive vehicles prior to selecting the Volvo XC 90 (Lincoln, Mercedes, BMW) but our experience with Gorges Volvo over the past 8 years convinced us to remain in the Volvo family. Mike Percival (sales advisor) has been an outstanding resource for us since 2012 along with the great service department staff.

Jo
Review №8

Great experience with Aaron F. at Gorges. Incredibly knowledgeable salesman with zero pressure. Would definitely recommend the vehicle, the person, and the dealership.

Ad
Review №9

I have worked with a number of dealerships and my recent experience with Gorges Volvo was by far the best. Nick and Joel quickly answered all of my questions, were transparent about fees and pricing, and went the extra mile to make an out-of-state purchase as easy as possible. I highly recommend them!

Ja
Review №10

Friendly people. Take good care of you and your car! Love my Volvo.

su
Review №11

A great car-buying experience, from start to finish. Our salesperson Aaron listened to what we wanted and needed, and then presented options. He was knowledgeable, and offered us a pressure-free purchase. We would recommend Gorges Volvo with 5-stars and would absolutely purchase another vehicle from this dealership.

Ma
Review №12

Service staff was attentive to me and my vehicle. Open and honest communication was very much appreciated. Will be bringing my vehicle back for ongoing maintenance.

Ti
Review №13

Had a really great experience with Cedric and Marcus of Georges Volvo. Honestly, everyone we interacted with there was pleasant. Bought a great pre-owned car that fit our budget. Low pressure, professional customer service. One of the best car buying experiences I’ve had. Highly recommend this dealer.

Fr
Review №14

Everything went so smoothly that the car buying experience was actually pleasant.

Ca
Review №15

Everyone was very friendly and Charles did an excellent job. He is very knowledgeable about the vehicle and explained everything to us before we left the lot. The car was immaculate and looked brand new.

Mi
Review №16

Sales consultant Aaron was top notch!! We had a great buying experience with our 13 Yukon. Shipper was great! It arrived Quick coming all the way to Michigan. It was nice to do business this far away and everything check out! Great negotiation! Appreciated the great follow up and keeping us posted along the way! Highly recommend!

Ol
Review №17

First of all your store is beautiful!Secondly when you go in they are so attentive to serve you as efficiently as they canThirdly sales associates are very nice and friendly. I have dealted with Aaron for sometime and because of his service and expert knowledge I have decided to go back to him and purchase another car. He is such a professional and kind hearted person.Fourthly the service personnel are so attentive to what I need check or repair on the auto. I ve dealt with Cory, Josh and Kevin for many years. In my eyes they are the best.Ive been a Volvo customer since 1984.

Pe
Review №18

Gorges Volvo has the best sales people and give absolutely outstanding service. Work with Charles or Mike and they will ensure you get the car that fits your needs the best. We have bought four new Volvos from them and newer had an ounce of pressure. They are honest and they listen. The service department likewise.

Lo
Review №19

They ate my food, can’t trust people that steal food

Ma
Review №20

Update to previous review below:This place is still the best! Mike once again came through with a new lease deal for me on a new S60 that I couldnt resist. That makes 3 Volvos in a row for my wife and I. Yeah, Id say we like working with them. Cheers to Mike, Marcus, Joel and Chad for another great experience. Oh and the S60...its badass!Mike Percival and the Gorges Volvo team are living proof that you CAN have a positive car buying experience. Mike was a pleasure to work with and got me into my new vehicle with relative ease. He was very conscious of my needs and of my time. I legitimately feel like I walked away with a good deal. I could never say that about any of my previous car buying experiences.5 stars to Mike and Gorges Volvo!

K
Review №21

Kevin on the service team is MVP! Our family went on vacation and when we arrived back home at the airport, I realized I’d lost the key to our car (literally left it in Hawaii) and had no backup at home. With all of our kids and our luggage we were in a serious bind. I was trying to find an Uber for them and a tow truck to come into the airport parking garage - when I got ahold of Kevin at Gorges Volvo. He walked me through using the sensor on the valet key (which had a dead battery and I thought was worthless but still kept for some reason) to start the car. I can’t believe that worked! It saved us so much stress. And he helped me quickly get a real replacement key. He’s a life saver! Before this, I’ve always been impressed with the service at Gorges - one of the reasons I’d definitely buy from them again - except my XC90 works great and I’ve been very happy with it so that might be a while. I always appreciate having a loaner while my car is getting standard service too. Thanks Gorges!

He
Review №22

We have been Gorges customers for many years now and are always impressed with both sales and service. We just bought an XC90 from Haley and she was fantastic, responsive and accommodating. Previously, we have worked with Chad who is also amazing and is now the manager. The service center always goes above and beyond. Their financing is terrific, too. I can’t say enough about how happy we have been with them and our four Volvos.

Ch
Review №23

Outstanding experience from start to finish! It was an absolute pleasure working with Haley and the rest of the team. She was very professional, knowledgeable, and easy to work with. She was instrumental in helping us arrive at a fair price. Her candid no-pressure style made navigating the exploration, decision making, and buying process a breeze. We’re very pleased with our new vehicle and will definitely look to Gorges Volvo Cars for our next vehicle purchase. I would definitely recommend Gorges Volvo Cars if you’re in the market for a vehicle.

st
Review №24

Mike Percival is always very personable and helpful

Be
Review №25

I will say in just the search/research process of buying a new vehicle this has been our best experience so far. The sales rep Mike that we have met with has been so honest and upfront about everything that I wish everyone was like that. I never had to play games or go in some room and wait to find out about pricing or payments. I never felt hustled or pressured for anything. When we finished up I gave him my info and asked him to follow up on a few things and he did exactly that and still I never felt pressured. At the end of the day of our first day for looking at all of the different vehicles brands/options of SUV’s that are out there, Mike was by far the best sales and educational experience we had worked with. This is the type of experience that I think everyone is looking for and deserves. Honesty, Transparency, relaxed and comfortable to want to be there at a car lot to be able to just look and learn so you can make a decision on an investment.Thank you Mike and Gorges Auto.

Ni
Review №26

Amazing place with an excellent staff!!

To
Review №27

Our experience at Gorges Volvo was above and beyond our expectations. We didnt feel like the Volvo team pressured us when we walked into the door. And our sales person Aaron was outstanding, and professional. Very knowledgeable about the vehicle.

Co
Review №28

I made my first vehicle purchase from here a few years ago and I cannot say enough about the experience. It was a very low pressure experience and they made everything so easy. Over the last 2+ years I have gotten all maintenance and repairs through the service department and again nothing but the best. I never feel like they are trying to up-sell me or pressuring me into doing something that can wait. Cory and Kevin are the best! 12/10 recommend

Br
Review №29

The service department accommodated my last minute request for an appointment. The work was completed sooner than promised, and everyone at the store is so friendly. The remodeled facility has great amenities. I just ordered another new car for Gorges after doing business with them for over 15 years...it’s a great brand and a great place to do business with.

Sh
Review №30

Our sales professional, Mike, was terrific as was Jay in finance. A terrific experience all around...

Ma
Review №31

Got the small recalls fixed within 4 hours like promised 👍

Ma
Review №32

Gorges Volvo personnel have always gone the extra mile for me. Their willingness to be of help is very much appreciated.

Lo
Review №33

Gorges is as good as any place I have ever gone to. They do what they say and in a friendly way. I have never felt pressured,but informed. On the one repair I had done I felt they went beyond what I expected to get it done and done right.

RO
Review №34

Staff was absolutly the best professionally that you could hope to find. The only possible shortcoming in an otherwise excellent experience is that before the corporate remodeling, the customer waiting area was well designed for real people . Now after the remodel the area was designed for more,corporate, style customers who dont have time to wait in the waiting area. Therefore there are no snacks or variety of coffees or flavors as there was before. All gone because of corporate and accounting priorities over customer expectations.Gorges has had a long and very high reputation for product and service reliability and untill recently customer support in all areas..ROBERT R. MILLER

St
Review №35

Josh in the Service Department was fantastic to work with when I brought my vehicle in for service. It is not a Volvo and Josh worked with another dealer to make sure my vehicle was fixed in a timely manner. I will continue to take my car there to be serviced as long as I own it.

Br
Review №36

Ive bought lots of cars, but this was my best buying experience ever. Mike Percival worked with me on warranty, add-ons and really went the extra mile, he even picked me up at the airport. Bought a Pre-owned Volvo S80, it was better than advertised, perfectly detailed and maintained. Oh and got a great deal, no one else could touch their pricing. Ill be back.....

To
Review №37

Gorges Volvo has been my service provider for over 5 years and two Volvos. I have always trusted their insight and suggested service. Great service techs!

Ky
Review №38

We had a great experience at Gorges Volvo- Mike Percival was absolutely wonderful to work with, and he got us exactly the deal we wanted on our Crosstrek. The whole process was the fastest and most hassle free car buying experience weve ever had. 10/10, would recommend!

Ni
Review №39

Josh is always super helpful and the service department is always friendly. Good service very educated and very customer oriented. Always been an excellent experience there. Won’t go anywhere else!

Ma
Review №40

I usually dont post things however..... This is by far the best experience I have ever had in the car industry, business, etc. I have so many family members is the car business from brothers to uncles to cousins and Grandpas.. all in sales, ownership, finance management, you name it, I have family in it. There is absolutely no family relationship with this dealership. It was quick, easy, no haggle. An absolute amazing experience.I purchased a vehicle from this dealership and a month later found out we were having another baby girl and the car I purchased just was not going to be big enough... They did try to find me what I was looking for but unfortunately could not find one. However, even with me purchasing through a different dealership, they helped me every step of the way, from talking me through interest rates, extended warranties, the car in general and offered me options through them that no other dealership could even touch. Keep in mind... This is me buying a car from another dealership...If you want blunt, honesty, and the smoothest best experience you could ask for.... LOOK NO FURTHER!

Ro
Review №41

Kevin and the Service Technician he assigned to repair the S60 did an outstanding job in all regards. Highly recommend Kevin and the Gorgeous team. Job well did be.

Ti
Review №42

I contacted so many dealers in the US for a fiat 500 and Mike is the ONLY one that didn’t make me want to punch myself. I ordered this car all the way from texas because of how Mike treated me. He’s honest, professional, speedy, friendly, and literally the entire opposite of how you think buying a car is going to go. Mike and Joel, I’m telling all my friends about you and this place. Thank you so so much from the bottom of my heart. You know how to sell—with trust and truth. 100% happy.

Ja
Review №43

Aaron great to work with! No surprises and all was very fair and competitive. Gave name and cell number and did not hassle me or pester me for a sale.

Da
Review №44

I feel like the advisor clearly understood my needs and communicated throughout the process. I have been to Volvo several times, obviously, but this was the best service experience yet

Da
Review №45

What can I say.... bought a couple cars here. Great crew. Sales and service. Never once felt like they were trying to get over on me. Honest people, care about repeat business. Been going here for like 9 years now.... best car buying experiences Ive ever had hands down. No pressure from sales people or service people.

Ro
Review №46

The ‘BEST’ car purchase experience we’ve ever had. Very smooth process. Aaron was a great sales person, very personable and met our needs. Joel in finance did a wonderful job giving us a no pressure feeling. Chad the sales manager was easy to work with. We will definitely go back to Gorges in the future and recommend them to our friends. Thanks Gorges for a Wonderful experience.

Da
Review №47

From the receptionist when you walk in, to working with Haley Frost and then being passed along to financing and Joel... just an absolute BREATH OF FRESH AIR to work with. Gorges is far from your cookie cutter dealership and although I wasn’t buying a Volvo I don’t think I’ll ever go to anyone else in the Metro Omaha area now.. If you want to get treated like a number, go somewhere else.. if you want a one of a kind car buying experience then call Haley and get to Gorges!

Ja
Review №48

The service and sales staff are all top class. It’s hard for me to consider another brand simply because the experience of owning a Volvo and working with their service team is so pleasant and fair, all things considered. In the fifteen years of owning Volvo’s they have been amazing to me and my family.

Me
Review №49

We had a great experience trading in our vehicle for something with more room. We never felt pressure to buy, were given the time we needed to talk things over, and Charles was extremely patient as we test drove a couple of vehicles the night before. I highly recommend going to Gorges if looking for a new or pre-owned vehicle!

Te
Review №50

Charles was great, answered all my questions and took all the time in the world to do it. He worked with me on options and helped to get me into the vehicle I really wanted with the features I desired. Great experience

Da
Review №51

Great service and able to communicate through the Volvo Cars app

Br
Review №52

I had priced a particular branded vehicle at many locations and even new models, so I knew the range of price. Gorges was at the low end! I went and test drove the vehicle, worked out a trade price and pretty much the first offer was awesome! No pushy sales, no high balling, the salesperson and manager did what they could to hit my price I wanted and it literally took 20 minutes to workout a deal and they hit my price! I would highly recommend Gorges Volvo for any car purchase! Even if youre not looking for a Volvo, they have a great selection and high quality of other manufacturers!

Sh
Review №53

We bought a XC90 from Aaron - great service! Would definitely recommend 😁 I love our vehicle & appreciated the helpfulness of the service department when weve come for regular maintenance. If I have an option I will certainly be getting more vehicles here!

Ca
Review №54

I called looking into some vehicles and spoke with Brenda! She was very informative and welcoming. She had the car that I wanted to drive ready for me and warming up already when I got there. She answered all of my questions and beyond. I also spoke with Marcus the sales manager and he wasn’t pushy at all. What a great experience I had with the 2 of them! Beyond satisfied and pleased with their service! Highly recommended.

Io
Review №55

The sales people I dealt with were awesome but when I called back to check on my title I was told they had to wait for the check to clear and when I pointed out that it was a cashiers check which is the same as cash I was told they would send it and then was hung up on. Very rude office person.

br
Review №56

Gorges Volvo’s has been nothing but good to me since I purchased my vehicle from them. Wish there was a closer location but nonetheless I make the drive.

Ro
Review №57

Corey was professional and forthcoming in regards to the repairs needed on my vehicle. He patiently communicated needed repairs in a way that I was able to understand which in turn helped me determine next steps for visit as well as future repair plans.I contacted Corey soon after previous repairs explaining yet another panel service requirement (break lamp). He said it was just a break bulb and to bring her in mad hed take care of it and he did as well as replacing my back wiper blade. The service was quick and Ive had no other issues with my car.This is the first vehicle I own and totally responsible for taking care of... I have no clue what to do or when. This is why its necessary for me to be able to trust my mechanic and I trust Corey to help me make the best decisions to keep her on the road.

Li
Review №58

They made the process super easy and fast.

Br
Review №59

Great experience with this first class dealership! The salesmen are all nice, low pressure, and considerate of what youre looking for. And the finance department was by far the best Ive ever worked with! He took his time to explain everything to me and showed me all the different options I had with total transparency. Overall, a very peaceful and easy place to work with!

St
Review №60

I worked with Josh in service on my last visit. Not sure why his name or that of Kevin and Corey are not listed on this form. The three of them are the face of your service department. I dont think I have ever met the person you have listed and I have been using your service department since before you moved to this location.Anyway, Josh went above and beyond to get the work done on my car and kept me informed every step of the way.My wife and I no longer own Volvos but we continue to have our cars serviced at your place because of Josh, Kevin, and Corey.Stu

Jo
Review №61

If you admire passion, personality and wit you will enjoy your experience with Sales Consultant Aaron Flanagan. Customer Service is paramount to Aaron and he demonstrates that by backing up his words with action. I even found the Finance (my least favorite part) guy (Joel) to be good at what he does. He, too, is personable and professional. If you prefer a classy Mom-and-Pop feel to a Walmart-style car-buying experience - you will enjoy your time spent at Gorges!

Gr
Review №62

Found a Ram 1500 via CarGurus at this Volvo dealership in Omaha, 5 hours from my home. Mike Percival, our sales person, answered any and all questions - day, night and Sunday. Vehicle was just as Mike described. Mike was super helpful and made the trip and transaction as easy as could be. Thanks Mike!

Je
Review №63

Ive been a Gorges customer for over 8 years and recently purchased my second Volvo from the same salesman as my first Volvo; Mike Percival! From their service department to the incredible sales and support staff, Ive never had a poor experience. I appreciate the fact that their staff has remained consistent over the years. I highly recommend Gorges Volvo.

Ke
Review №64

I would highly recommend going to see Mike Percival. We met and purchased our first car from Mike while living in Omaha. I transferred to Chicago and after getting frustrated looking for a car, we commuted back to Omaha to buy our last 2 cars from him as well. Thats three cars in a row, obviously theyre doing something right! Mike actually listened to what our needs were and found the best vehicle and best value for us. That is not a trait you always find in a car salesman as they typically have their own agenda. I love his no pressure approach. He made us feel comfortable and welcome like we were family. My wife absolutely loves her XC60 and I love my Ford Fusion.Go and see Mike at Gorges. Whether its only a couple of miles across town, or a couple of states away as in my case. Hes definitely worth the trip, and its a great dealership as well. Youll be glad you did!

Mi
Review №65

Great experience with Charles and the team. I got a very fair deal and the entire process was very friendly and quick. Would definitely work with Gorges again. Thanks!

Ja
Review №66

Great service! Great after the deal service. Trustworthy dealership if that is even possible! Will get future vehicles here and i took my mother there for her vehicle.

Ra
Review №67

This was a very pleasant experience. Charlies was pleasant, helpful and knowledgeable. The cars on the lot were very nice. Glad I stopped by and got some information on these really nice cars.

Je
Review №68

Truly one of the easiest auto purchasing experiences Ive had. Going in to the dealership, we had done our research and knew what we wanted and just wanted to review our options. Aaron (Sales) and subsequently Joel (Finance) both were very easy to deal with and it was truly a low pressure sales experience. Would highly recommend and plan to shop there again in the future.

Ly
Review №69

I partnered with Haley to find an awesome vehicle at a great price. She was very personable and quick to respond to my questions. Haley went above and beyond in numerous ways, including setting up the Volvo account and app for me and moving stuff from my trade-in to my new car. I will go to her for future considerations.Joel was incredibly considerate of time constraints and got me out of there very quickly. The pre-arrival work I did with Joel through Haley expedited the process, and I am very appreciative. Excellent customer service!

Jo
Review №70

Smoothest car buying process Ive ever gone through. Haley was amazing. Not pushy, very fair. When I need another car Ill probably head there first.

rh
Review №71

Very pleasant and comfortable

Ch
Review №72

I bought my first car through Gorges with Mike (fantastic guy) and my second one with Dan Bond (super fantastic. pity he has retired), my sister too and would never think of going anywhere else. Always a great experience

St
Review №73

Very friendly, knowledgeable, and helpful staff. This is our first Vehicle bought and we are already considering buying again when our second car is ready to be traded.

Gr
Review №74

I always get great service at Gorges Volvo. The service techs are friendly and dont mind explaining what they did to fix your car. Ive been asking for the Service Tech Scott S on my last couple visits. Scott is a Volvo expert. He seems super knowledgeable and he always explains the options in a way I can understand.

Er
Review №75

My experience with Gorges Volvo Cars and Haley was great! They spent time with me and shared everything they could about the car I was interested in. I had a great experience with my first car purchase with them, they werent anything like your usual car dealership!

Co
Review №76

We have not purchased a car in over 10 years. I was actually dreading the process!However, I found a car online and Charles immediately had communicated the details to me. He was not pushy at all. His follow up and help with many questions was very professional.We felt that he was fair in our trade in and the purchase of the car so there was no negotiating which was nice.He had ordered us car mats without us even asking for them. Above and beyond.I would definitely recommend Charles and Volvo for their service!

Ka
Review №77

We had a great experience purchasing our Jeep! It was hassle free and came with many pleasant surprises. Trust me they are good surprises! Having Marcus Gorges personally go over our paperwork was pretty neat. He took the time to tell us about the company and the generations of family that have run this business. He takes great pride in that and it shows. Gary, our sales person, was very friendly, not pushy, and took the time to find out what we were looking for.Most people dread having to buy a car for fear of working with the dealer. People tend to walk away from these experiences feeling like a number. That is not the case here at all! We were so impressed that we chose to enter into a service comtract with them. Which we didnt have to do! We still would have continued our relationship with them do to some of those extras I mentioned.This experience made me feel like we are now part of the Gorges family and honestly we are! I will definitely be working with them when we purchase our next vehicle!

Ry
Review №78

We visited Gorges dealership a few times as we were shopping vehicles and searching for a great car to suit our family needs. The customer service and expertise on the various Volvo models was extremely helpful in determining which of the Volvos, if any, would be best for our family. All of the employees we worked with were extremely friendly, didnt push or pressure for the sale, and worked hard to ensure all of our requirements were met. Expectations exceeded!

At
Review №79

Love this place. I love the no-frills and no strings attitude. Love the Volvos, and they hire American versions of the Swedish attitude, and attention to detail. Sales staff very nice, family people. My four year old toddler stomped around the joint, very family friendly, real, Swedish trained Americans! Love the cars! And this dealer is pretty top notch. Check their rates before your banks, I have a very good credit score, and got a better loan rate AND lower payment. Plus the finance people here are just as awesome as the rest of the staff. Update: came in today and got some follow-up stuff taken care of with our Volvo. They were in the process of filming a commercial, when I knocked over a lamp prop that was going to be used. No biggie. Real sports about klutzy and anxious people like me. Free coffee is always good! Warning: Pay attention to the direction on the screen of the coffee maker. Feels awkward, but keep your hands in check during the using of the coffee machine! Its actually easy. Dont mess it up.

Ju
Review №80

But of $500 part from them they called me Friday told me it was in Got off work early To go pick it up and they said they cant find it Then they said they can get me one Saturday Called them Saturday the guy didnt know what I was talking about Told me I can come back Monday to figure it out

An
Review №81

I purchased one of their used cars from out of state, and everything went great! They picked me up from the airport, their staff was very accommodating and easy to work with, their pricing was very reasonable, their maintenance team had gone over the car and took care of some of the upcoming maintenance in advance, I got a great rate through their finance team, and I was through the buying process & on the road driving home very quickly. I highly recommend this dealership and will likely fly in to buy again the next time I need a car.

Sh
Review №82

Very satisfied picked up my car today after another shop messed it up and it is perfect. There service is friendly and nice. They even vacuum and wash your car when it is finished being repaired. Will always be bringing my Volvo here from now on for any services needed. Thanks guys for showing and keeping such an Outstanding customer service routine. Blown away!

Ra
Review №83

My husband and I purchased a vehicle from Gorges in 2016. The attention to customer service was unmatched. In 2017 when our son needed a vehicle, we returned and were treated with the same friendly, professional service. Fast forward to January 2018, we found ourselves in the market for a vehicle once more due to an accident. Our first call was to Dan Birge at Gorges. We explained what we were looking for and Dan was able to accommodate our request in no time!Our experience with Gorges Volvo has been nothing but positive! From the sales department to finance to service-they are focused on assuring the best experience possible for their clients. We would not go anywhere else.

Ma
Review №84

Found the Wrangler of my dreams at Gorges Volvo that was the right price as well.We worked with Mike Percival in sales and Awesome Austin in finance and they made it very easy!They showed me the GOOD side of car buying!Spent a lot of time at some of the big dealers to no avail but was in and out of there in an hour with no hassle.Almost three years after the sale they continue to take great care of me.

Jo
Review №85

I got the right guy, Mike, when I called. He personally had purchased and knew everything there was to know about the used, all-electric vehicle I purchased. Hes followed up and shared great information since the purchase. Easiest visit ever with the finance/closing manager. He told me 20 minutes and he was right! Unbelievable. Service department already had the vehicle registered for a small recall service, got me up to date and lined me up with warranty shop to get it handled. Met the owner while test-driving. Very impressed with the entire team and experience!

An
Review №86

The service department is great! I was in in early December with my twin boys and they helped get me in and out quickly. Very friendly and professionalAddendum:These guys are total pros. Due to my work schedule, I was only able to bring my vehicle up on a Saturday. I dropped of the car and took a loaner (same make and model) back to Lincoln. They drove my vehicle back to me in Lincoln and dropped it off when finished . Very professional, and I can’t recommend Gorges strongly enough. I wouldn’t take my vehicle anywhere else

Jo
Review №87

We travel 3 hours to Omaha for Gorges Volvo service since we have had numerous issues with the local Kansas City Area Volvo Dealer. We receive much better service at Gorges and better prices. We bought our first Volvo at Gorges in 2004. We have tried to purchase new and used Volvos at local Kansas City dealer but they could not satisfy us.

Ch
Review №88

I could not be happier with the level of professionalism as well as the courtesy and respect given by the members of the service team are Gorges Volvo ESPECIALLY Josh. Its evokes a special feeling of recognition when your service advisor not only remembers you but the prior work that has been performed on your vehicle. as a consumer I have many choices to which I can bring my vehicle for routine service but choose to bring my vehicle to gorges Volvo for their professionalism as well as there commitment to ensuring that all necessary repairs are done correctly the first time and will always stand behind the work for which they have performed. on numerous occasions I have been approached by friends and family members regarding my opinion as to what type of vehicle they should consider purchasing I have always assured them that Volvo being a prestige brand, you get what you pay for in regard to quality, longevity, and overall pride of ownership. In regard to service all technicians employed by gorges Volvo work diligently to ensure that work is completed properly the first time and on schedule without any problems. on my most recent visit to the service department a visit for which I was extremely grateful, I arrived at the service departments approximately 15 minutes prior to them closing. I was informed by the service advisor that they did not have any service loaners for me to utilize while my car would be in their facility. After acknowledging my loyalty to the service department, the service manager arranged for me to have a loaner vehicle. it is this example as well as many other examples that will assure when the time comes for me to purchase my Volvo v90 R, I will be doing so through Gorges Volvo. Thank You-Christopher Mannino

Na
Review №89

I have been going to Georges Volvo for years. This was my first time working with Charels. I couldnt have asked for a better person to work with. He made me feel completely comfortable in my decision to purchase a car. He was extremely professional and was able to answer all questions I had. Great overall experience!

Sh
Review №90

I have purchased 4 volvos from Dan Bond who is no longer with Gorges. All of the sales people arent pushy or aggressive with teething to make a sale. Such a relief.The service team is outstanding, courteous, considerate of your time. All the shop guys are so please if you have questions.Way to go Gorges

Jo
Review №91

Best Car Buying Experience Ever!!Mike Percival was a great guy to work with. I have never felt more comfortable buying a car in my life. Mike was personal and professional. I love my new Volvo and will drive it for years to come. If you are looking for a car, give Gorges a try. Mike helped me set up my car with my phone and explained everything. I also loved that he knew so much about the car. I will buy all my cars from this time forward from Gorges. Thank you so much Mike!Joshua

Su
Review №92

Ellen was friendly and knowledgeable about automobiles. She wasn’t forceful and pushy about selling a car, she just informed me about prices and particular features about the different autos. I found good prices according to KBB and Car Gurus. Their service center is friendly and knowlegable. This was not the first car that I bought from them. I enjoyed not being pressed for an immediate decision I particularly liked working with a female sales consultant

Cl
Review №93

Outstanding Sales Support and Honesty for our CPO XC90! Mike at Gorges gave us the best used / CPO car experience Ive ever heard of or had. I bought it from 1500 miles away and it came detailed to perfection.I never saw the car until a truck dropped it off at my doorstep just a few days after I purchased it. The car was gorgeous - detailed thoroughly and came to me better than I expected. Mike sent me photos pre-detail and post detail, did a facetime walkthrough showing me everything I had questions about and noted every minor scratch anyone could ever find. He even setup our volvo on call account and followed up to make sure everything was perfect. I highly recommend working with Mike at Gorges for any used car.

Ja
Review №94

It was a very enjoyable experience. My family and I went to several dealers and Gorges was the friendliest and most personable. Brenda was our sales woman and she stayed late to help us always with a smile. I would recommend this dealership and Brenda to any one looking to purchase a new or used vehicle.

Ma
Review №95

I have never had a bad experience here, they are just awesome.

Ka
Review №96

Gorges Volvo is a no pressure dealership that simplified our buying experience. Once we decided on which car we were getting we had the whole deal wrapped up within about an hour. This included a trade in and financing. Chad told us theyd make us a deal that would be very difficult to refuse and they were right. We were going to sell our car on our own but why bother when they gave us a very fair trade in. Dan spent the whole day with us driving cars and never did we feel any pressure. He was patient and always happy to answer all of our MANY questions. Joel got us decent financing that beat our bank. This is our second car weve purchased at Gorges and we will probably always purchase our cars here.

Te
Review №97

We came in to look at a car we had seen on Carfax. Heidi was extremely professional, friendly and knowledgeable. We didnt feel any pressure like you do at other dealerships. Everything was done in a timely manner and it didnt take very long at all to complete the purchase process. I highly recommend Gorges Volvo.

Ja
Review №98

Mike P was very knowledgeable of all the bells and whistles of the used Ford vehicle I purchased recently. Professional, trustworthy and down to earth kind of guy who made the total experience enjoyable. Definitely will return to Gorges.

Su
Review №99

I drive 3 and half hours one way to have my car looked at it. I am very please with the service and very satisfied with the technician experience and the service advisors. Very well done worth my hours of driving to Gorges Volvo.

Mi
Review №100

My wife and I are admitted automobile junkies. Weve owned many different vehicles from new to classic. Along the way we have learned a few things about dealerships, sales people, and what makes for a strong customer/dealership relationship.Gorges Volvo is a dealership that we come back to time and again. The same reps have been there multiple years, they do not over staff with sales staff that seemingly stumble over each other trying to get to you first in hopes of making a buck; and they represent their core product with knowledge and confidence. The Volvo brand is one of consistent high quality, yet understated. Every visit to Gorges Volvo is of that same high quality, yet understated experience.My wife and I have met several of the sales team, but have enjoyed a multi-year relationship with Mike Percival. We know he has a comprehensive knowledge of all Volvo products as well as many cars (we have lots of conversations about classic cars), he has the commitment of the dealership, and he isnt dealership hoping like so many do. Gorges Volvo values their relationships with their employees, and most certainly values their relationships with the clients those employees develop.We happily put our own reputation and name on our endorsement of Mike Percival and Gorges Volvo!

Information
81 Photos
100 Comments
4.7 Rating
  • Address:17665 Burt St, Omaha, NE 68118, United States
  • Site:https://gorgesvolvocars.com/?ddcref=YEXTGMB
  • Phone:+1 402-359-1500
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Credit cards:Yes
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