My jeep was in the shop here at woodhouse, and they put me in a really nice loaner vehicle, a 2020 Ford Explorer. I fell in love with it and ended up trading in my jeep for a new 2020 Explorer! Nick was my salesman, he was not only super helpful but did most of the work before I even had to come in! He gave me some different options with financing, which ultimately worked great for me. Steve in finance explained the different warranties and made me feel confident in my purchase.
First off I will say my credit isnt perfect. However if I can get financing through a different dealership for 27k they could have gotten me approved for the 21k truck I was looking at. Not much effort put in to make the deal happen. They act like your not important enough to buy a car from them 😒 even though I am married and own my house and me and my wife both work full-time at a great paying job. If you want to be treated like you cant afford a car payment then by all means go here.
This is sincerely the best car buying experience I have ever had. From the initial call with Judd, to driving off the lot - the customer service was 2nd to none. Big kudos to Judd, Michaela, Jeremy and Paul for making a positive impact, its about the relationship for them, not a transaction. Thank you!
I called the place I bought my car and was told it would be 3 weeks before I could get it in. Woodhouse got me in the same day and I had my vehicle back the next day. So grateful to find people that care so much! THANK YOU WOODHOUSE FORD!!!
Great parts department. They are competent and go out of their way to find a solution for you.
I had the BEST car buying experience of my whole life here! I worked with Herman Shields as my car salesman. He is hands down the man to work with! He did so much with me over the phone so that when I went to the dealership, everything went quick! He text me a vehicle that was exactly what I was looking for. It was pulled up front when I arrived, but he also had 2 other options to show me. He allowed me to take the car I was interested in for a test drive and I was able to show my husband. Once we made a deal, it all went smoothly! Shoutout to Jeremy in the finance department as well for making the business end make sense to me and personalize what we needed. I was treated like a QUEEN here! I dont think I will ever go anywhere else to purchase a vehicle! THANK YOU SO MUCH Woodhouse, Herman, and Jeremy!
They were amazing. Everyone is so nice in service. Very well oiled machine in that department.
Had the best experience at Woodhouse Ford of Omaha! Wyatt was my salesman. He was very patient, tentative, helpful and caring. He was honest through the whole buying process, which made the process that much better/faster. He even helped me with arranging a loaner car when I got in a car accident 8 days after buying my new car. Super happy with the service I received. :)
Spent all day in Omaha getting ripped off until I came here. Mauricio was the salesperson that helped me get my dream car without being pushy! He let me pick and choose on my own accord until I found the vehicle I wanted, all within 45 minutes. Hes very knowledgeable even on small specifics about each car in their lot. If you need a quick and hassle free experience, Mauricio is the guy to help you!
Had a great experience working with Mauricio when I was ordering my new Ford Bronco! Mauricio took the time to explain to me the entire build/ordering process since I had never done it before. He kept in touch with me, giving me updates whenever he could. Very thankful for Mauricio and the entire Woodhouse team for getting me in a great vehicle and I cannot wait for it to arrive!
Let me start by saying the quick lane is great but the service department is not. Especially Steven. First they put a defective fly wheel in back in January. When I took it back in just recently to get it fixed, they had it for 2 weeks and claimed they inspected everything that is under warranty. No, they messed things up. While they had it, I was getting updates on the app about engine system fault and this and that and just a bunch of things. I got my car back finally but my transmission gears have been acting up. I just got an oil change but all of my oil just leaked and said I had 0% remaining then the next day it said 78% remaining. My fuel sensor or something is messed up now. It’ll say I have 86 miles until empty, and then the next day I get in it, it says I have 120 miles until empty. If I drive 10 miles, it says I drove 20 miles. My car will randomly shuts off for just half a second as well while I’m driving it. Just randomly. And then a random notification will pop up, that says “hill assist not available”. I called Woodhouse numerous times and they keep saying they’ll give me a call back but have not. It’s a 2019 Ford Escape. There is NO reason there should be this many problems already. And it never acted up until I got it back from them. I will be going somewhere else. If I go back to this Woodhouse, I expect someone different to work on it and I expect a loaner vehicle. Last time they didn’t give me one and I can not be out of a car for about 2 weeks again.
We have purchased two vehicles in the last year for our business. Our salesman, Nick Boettcher and the credit guy (sorry can’t remember his name) gave us awesome service. Honest, reliable and fast customer service! We are happy to drive six hours to do business with Nick at Woodhouse Ford in Omaha!
The people are great! They let me drive my dream car and werent high-pressure about selling it to me! I will definitely be back when Im ready to buy!!
Jeremy Sykes was awesome and took care of my refinancing needs after my lease expired on my 2018 Focus!! This is why I will always stick with Woodhouse Ford!!! Kudos to Jeremy and the entire service and sales staff!
Bought a used car from Herman Shields for my teenage son for Christmas last year. Customer service was impecable! Herman took the time to test drive the car with me, offered for me to take the car for a day or 2 (not necessary), also looked up all information related to the car so he could give me an honest assessment of any of the issues it had. He then had me meet with the head mechanic at Woodhouse to discuss issues that he felt would need to be addressed. Awesome job as a team at this Woodhouse location & much appreciated, would buy from here again any day of the week!!
Its with a heavy heart that I give them a 1 star. I have bought half my cars with them over the last 12 years which comes out to 13 vehicles. My father worked for corporate Ford for 32 years. As such we get employee pricing on vehicles. I have referred them to friends and family. So a lot of business given. I own a construction company and have ALWAYS done right by the customer. I am a family owned company and profits will never get in the way of doing whats right by the customer. Well I guess Woodhouse finally lost track of being a family owned company. James the sales manager refused to honor the employee discount and said I am doing you a favor by charging you MSRP and not over that. WOW. They have lost track of whats important, the customer. Got to say, this goes against how I run my business and how companies should be ran. I will be boycotting them and making sure all my friends and family know. I called Baxter ford as soon as I left Woodhouse and they will 100% honor employee pricing! By Woodhouse! Wrong way of doing business. Greedy corporate America for you!
I worked with Wil Ross. I was very pleased. There was no pressure, and he was very helpful. He understood what I was looking for and where I needed to be price-wise. I left with the vehicle I wanted for the price I wanted. It was a good experience all around from the moment I arrived until I left in my new vehicle.
My wife and I have purchased our last 4 vehicles from Woodhouse Ford of Omaha. Mauricio is the best to work with. Super helpful and honest about everything. I highly encourage anyone in the market for a vehicle to contact Mauricio!
Best place ro take the truck when need fixed for they moved so fast that we was only in there for less then a 1 hour known how busy person and my wife being blind they took care of her to make her happy and they communicate with me on where the progress is at and they asked if they can fix whatever even if it was in the middle of something else and they noticed it they would stop and let me know way to go 100% happy and satisfied
Got me right in on a Saturday afternoon for the first oil change in my new Bronco Sport. Great service... Super Quick... No BULL... and they even remembered to reset the oil meter which is a pet peeve of mine that other dealers have often forgotten. My first visit but Ill definitely be back.
Service department was very courteous. I really appreciated that they were up front and honest about a possible extended wait time. Despite the anticipated wait time, they were able to fix the issue I was having with my car simply, inexpensively, and in less than 45 minutes.
Purchased a new Ford Fusion about a year back from Herman Shields and this was the quickest least stressful car buying experience I’ve ever had. The woodhouse Ford team has made my car owning experience very memorable and I couldn’t ask for more . They are here to help every step of the way!!
I would highly recommend this location to anyone. Specifically Judd Gulizia who was fantastic in helping me achieve what I needed to get into my truck. Their entire office staff was quick and efficient on short notice as I had an issue with Baxter Ford (DO NOT GO THERE) but this location was ready and helped me out greatly. I will be recommending them to anyone looking for a new or used vehicle.
I have had my 150 for almost a year. I have had no issues regarding my truck. When I have needed regular service. It is so simple to get an appointment. Service is completed promptly. With all the technology I have had several questions regarding how to operate something. Herman my salesman or another have always been happy to answer my questions.Woodhouse is all about customer Service and Care.
Nick was the best dealer in the world!They went out of their way for me now I got an amazing car
Herman listened to our wants and needs, and then found the perfect vehicle for us! From the time we walked in the door to the time we walked out to our vehicle, he managed the entire process for professionalism and courtesy. We definitely recommend buying a vehicle from Herman Shields! Everyone involved from Makayla (aftermarket specialist) to Jeremy (Business Manager) all very professional.
Conducted my first lease here and it was flawless from beginning to end! Judd handled everything with professionalism, and I never once felt rushed or pressured. I would recommend Woodhouse Ford of Omaha to anyone looking for a great deal on any vehicle they have in stock! Ask for Judd, you wont regret it! 10/10 Would highly recommend
The worst place to buy an automobile from. My jeep patriot was in the shop 15 times in 1 year. The shop manager Jamie is the most insensitive, rude, arrogant person I have ever met. He wouldnt care if your car blew up as long as its not coming out of his pocket to fix. I will never ever ever buy a car from this company again. If Im lucky Ill be able to get out of this car before it kills me!!! Its most definitely a death trap. Do your research before doing business with Woodhouse Ford of Omaha.
Probably the easiest new car buying experiences I’ve had. Steve Church is an honest, down to Earth, knowledgeable, no BS salesman I’ve ever dealt with. Negotiating trade difference was a breeze and I got a deal better than expected. Highly recommend both Steve Church and Woodhouse Ford of Omaha! Many thanks!
I bought my car brand new from Woodhouse Ford, and have always had it serviced there....That being said I was surprised by the rude tone of the gentleman that helped us, I believe it was Steven, but not sure. My husband wanted me to take it somewhere else but I convinced him to follow through with our appointment. Maybe it was a bad day for the dude. I will try one more time otherwise Ill move on.
I just want to give a shout out to Jake Schwarck for helping me get into my new (well new to me!) 2018 Explorer! I now have a vehicle that can transport all of my family at once :-) There were some obstacles in getting financing but Jake really pushed for me and made it happen! Thanks Jake!!!!
Bought a used F150 from Herm Shields for a work truck. He was great to work with. He was polite and spent time going through all of the paperwork with me.
Great experience for start to finish! Would highly recommend all services done here.
I went to Woodhouse looking for a new, larger vehicle for my family and Mauricio helped me find the perfect car! Loving my new Ford Edge!!
Jesse and the crew did it again. 2nd vehicle from Woodhouse Ford Omaha and it won’t be our last. Great service
I was in the market for a larger vehicle. I came across a used SUV at the Woodhouse Ford of Omaha location. I immediately knew it was exactly what I was looking for! Robbie was my sales guy, this was my first time ever purchasing a vehicle, not to mention I know nothing about any type of car/truck or SUV. Robbie was very patient and kind. He answered all of my questions! I was nervous to take it on a test drive, so Robbie came along! Jeremy in finance was also extremely helpful!! He also was very kind and made the finance process very easy for me! My car was detailed before I left the dealership!! I would highly recommend Woodhouse Ford of Omaha to anyone who is in the market! They are kind, professional and it was such an easy process!! I am very pleased!!
Didnt get greeted. When I did approach what looked like a free salesman I got monotone, go away youre bothering me vibe. When I inquired about stock I got, I dont know Id have to look. Pause with no indication he wanted to go look. It actually made me miss the good ole hungry vulture days of car salesmen.
My situation was addressed and handled with professional care and speed great job Woodhouse
Really solid experience. Quick and easy. Walked in there and walked out with everything that I wanted. Thanks Woodhouse Team.
Herman at Woodhouse helped me find the perfect vehicle and made the buying process seamless for me from start to finish!
We had a great experience. We found the Santa Fe online and gave Woodhouse a call to make an appointment to go take a look at the vehicle. On arrival the Santa Fe was already waiting for us out front for viewing. My wife and I took the Santa Fe for a test drive and fell in love with it. We were always told buying a car can take several hours. We were in and out of Woodhouse within an hour and a half. The process went super smooth. We have owned the Santa Fe for almost a month now and have zero issues it is a great vehicle and I would recommend anyone choosing a vehicle to choose Woodhouse for your next purchase.
Herm was awesome at selling me my Acura. Best used car Ive bought, this would make number 3 from Herm. He tells me how to take care of it, I follow his guidance and his service departments recommendations and my car always takes care of me. They really make an effort at preventing car issues, rather than making up things just to get my car in to service. Paul and Mike are great managers as well.
Great sales and service after the sale experience. They take good care of their customers.
Mauricio did such an amazing job helping me decide on my new car! Ive never had a better car buying experience than with him. I came in looking for something new after my old car died and Mauricio helped me pick out my Kia Sportage which is exactly what I didnt know I needed! Thank you woodhouse Ford!!!!
I recently purchased a used car at Woodhouse and it was a great experience. I worked with Jesse and he made the process quick and smooth. He was pleasant the whole way through and I never felt pressured. Before I made the purchase, he made sure that it had a full tank of gas and that the car was washed. Thank you Jesse and the team for a great experience!
I had a fantastic experience with Chris Waters, he did a great job and represents your dealership very well. I bought 2 vehicles from him so far the Ford F-450 and a van. He went above and beyond to take care of our needs. When I buy another Ford it will be from Chris.
Service rep was helpful and informative. Master techs were quick with repairs needed to be made because the manufacturing plants no longer QA check their vehicles
Wood house Ford of Omaha. Is the only place I will buy or lease a vehicle. From the time you walk in the door you are treated wonderfully. They deal with you are courteous and efficient. I recommend them to everyone I talk to.
The worst buying experience ever!!I experienced a position of having to either give them my trade in and wait for my vehicle to come in (came in 4 months) or wait for my new vehicle to come in and take what they wanted to give me for trade value. I might as well have given them a blank check!When my vehicle came in and I went to pick it up, things were not installed that should have been and an item to not have been installed was. This involved a LONG wait until they did it right.A day after I took my vehicle home they called and told me I needed to pay another $105 for sales tax. They said they forgot to add it on.As a Woodhouse/Atchley customer of over 40 years I can say the buying experience with this dealer is done! In addition I will never recommend them again. This dealer is BAD BUSINESS to a fault.
I really enjoyed my first oil change at Woodhouse Ford. The man at the desk was polite and had a million dollar smile.
Appreciated the help of Jake Schwarck! He was a great salesman!
We recently purchased our vehicle with the help of Mauricio and we couldnt be more pleased with the service we received from him. We will definitely be back for our next purchase!
Took interest in what I had to say. Attempted to resolve issue. Will take in next week for more extensive analyzation. Happy with process.
Denton was a wonderful sales associate. Made the transaction easy as I was an out-of-state buyer (Oklahoma). Denton made sure to answer all my questions since I was unable to view the vehicle in-person. Even picked me up at the airport in my new vehicle so I wouldn’t have to go to the dealership. Overall, I was happy with the experience. I would not hesitate buying or referring others to Woodhouse Ford.
What a great experience. I arrived unannounced and was met at the door by a salesperson. I had done my research ahead of time and knew what I wanted. We got right down to brass tacks, and Judd made it happen. Michaela presented accessory options. Steve did a great job with the financing paperwork. I love that they explained all of the options and answered my questions, and then I could decide what additional things I wanted. They gave good advice about various items. You can tell when someone is an expert. It goes so smoothly and all of the right stuff happens. Woodhouse wasnt my first stop, but Im so happy I decided to make the trip.
I had a recall on my car. They were helpful and kind. Gave me a loaner to drive until my repair were done. Thank you for doing a great job.
Great! Very fast service and professional.
Stellar Experience. The Sales manager Brett Miller was a fantastic guy to work with.
Service was expensive but fast.
Oil change was done quickly. There was a pleasant place to sit and person in charge was quite congenial.
We always have a great experience at Woodhouse on North 72nd.
From walking in the door being greeted by Payton to put buying experience with Jake, things could not have been easier or more enjoyable. I would not call previous car buying experiences enjoyable but Jale was fun, nice, honest and very easy to work with. Plus getting a great deal really helps! Thanks Payton, Jake and Steve!
Jake was fantastic! No pressure sale!!He answered all questions and didnt pressure me into anything.
We recently purchased our 2020 Ford Explorer from Woodhouse Omaha and had top notch customer service! could not have asked for a better salesmen... Nick was GREAT! My husband even gave him alot of ribbing from the moment of stepping foot in the door and he took it like a champ! He was fun and laid back and we had a great experience. I am not normally a Ford fan however ... even if you are not a Ford fan...Check out their used cars as well! Or maybe do like I did and give them a chance! Great Experience Knowledgeable Staff and AMAZING CUSTOMER SERVICE!! Thanks again Nick!
Jake helped me out, got me the price I wanted and I was in and out in less than 30 min.
After trying to trade out of my truck for over 6 months and countless dealers, including other Woodhouse locations, Jeremy at Woodhouse Ford Omaha got it done! He is the only one to actually work to get the deal done! Everything was done over the phone until it was time to sign papers so no time wasted! I recommend Woodhouse Ford Omaha 100%!
This was an excellent experience..Dean Wimer was down to Earth and knowledgable..kept us comfortable,informed,and laughing. Jason Sykes in financing was incredible. They treat you like family. This dealership is the kitties titties😁😁😁. Highly recommend!! We walked away with 2 awesome vehicles.
Well I bought an used GMC Yukon on 4-25-2021 and guess what, my bank havent received a title yet. I cant plate my car and this is my family car. Ive been dropping kids off at school and bout to start summer school and Im riding on expired intransit tags. I havent been pulled over yet but any tickets I get and the late fee to plate my car will be taken care of by WOODHOUSE‼️
Everyone is so friendly here. I worked with Nick and he is so sweet and awesome to work with!
Nick did a fantastic job. Great follow up, courteous, and extremely accommodating.
I recently was having an electrical issue with My 2019 Ford F150. It had to do with trailer towing, which I hadnt done since purchasing this vehicle. When I took it in to the dealer, the guys in the service department were very friendly and professional. I could not believe how quick they took care of the problem and got Me back on the road. From driving in to driving out it took only 45 minutes. Now that is great service. Thanks Woodhouse Ford.
Good place to get a vehicle
Id give 0 stars if it were possible.😠 If youre looking for a shady, dishonest shop this is your place.Long story short...they are unwilling to replace some parts which their very shop and technicians installed. Tried to tell me that the very Ford issued parts carry 2 different warranties. 1 if warranty work is done. Another, if the IDENTICAL part is paid my the customer. ??? Unbelievable.STAY AWAY!!!
A driver of mine was 1600 miles from home and had an injector go bad. I called several dealers and diesel mechanics with no luck. the others were either too busy to work on it and others would not work on it because the truck is deleted. . I finally got in touch with Steven at Woodhouse Ford. He got my truck in diagnosed the problem and had a new injector in and back on the road within hours. Seriously could not ask for better service. I highly recommend this place. HIGHLY HIGHLY HIGHLY!!!!
Great truck Judd is the best salesman to work with. Wood house of omaha is a great place to work with all the staff are extremely helpful Number 1dealer around!!
I had a great experience with everyone at Woodhouse ford on 72nd St. We purchased a new Ford Explorer from Jesse - Everyone from the sales team, service and finance all went above and beyond. I highly recommend the woodhouse team for your next purchase.
The service department was very friendly In fact everyone was friendly have no complaints
Always a great experience bringing my F150 in for service. No matter if its QuickLane, or actual service work, theyre always friendly, and they always give me regular updates on the timeframe. Woodhouse Ford is the best Ford dealer in the area.
We purchased our truck here and unless you want to have a tire literally come out of the wheel well while driving, do not trust their mechanics on hand. We had a few scratches fixed before taking the truck home off the lot and their employee drove it to us and luckily this didn’t happen while he was on interstate but happened right outside our neighborhood en route. Good luck talking to a decent human who would consider this a horrible mistake on their end.
My Husbands F-350 was down and had lots of repairs that needed to be done. I am thankful that woodhouse had an opening to get us in and with as extensive of the kind of work we were back up in running in no time... thank you Austin for doing such a great Job we are very pleased with your work. We will definitely be back for any services that are needed... I recommend Woodhouse there customer service is great
Omg. Frankie at the front counter is so good. He keeps the customers informed as to what is going on with their car. He is a asset to this office. Good job Frankie! Keep up the good work.
I’m glad to see Woodhouse Ford truck division in Omaha. The drive to Blair was a little long to have any work done on my F 150. It was nice to see Travette one of the service advisor I’ve had dealing with him at the 60th and L store it’s good to see a familiar face when having your vehicle serviced. Hope trust can be as good as I had with the Woodhouse Blair service on the new location 72nd street.
Great service . Provided me with a truck so I could return my rental.My F 150 is the nicest, roomiest vehicle I have owned . Getting 18 miles a gallon in city.My Honda Ridgeline got 14 in the city.Only complaint would be a better lease option available a week after I leased mine.
Judd at Woodhouse Ford of Omaha was an excellent salesman. There was absolutely no pressure to purchase a vehicle. He worked hard to find the right vehicle for me, which took a couple months. He was patient and kind through through the whole process. I highly recommend Woodhouse Ford of Omaha if you are need of a vehicle.
Such a great place to buy a car! Friendly customer service from Quick Lane, Service, Parts and Sales.
I called to get a recall on my car fixed. The appointment was only a couple days out witch was awesome. Had a 7:30am I did arrive a few minutes late, not a problem they got me In regardless. Service was amazing! they said 4 hours it was done on time. They took me to work didn’t have to wait picked me up on time definitely happy with my experience. Had to buy a part did that when I picked up my car. The parts department was a little bit of a wait but nothing you could experience anywhere else. They had the part I needed didn’t have to go to another dealer or comeback. Overall amazing! Thank you everyone for the wonderful first experience with Ford!!!
Woodhouse Ford Omaha is by far the best place to get a vehicle. Ive bought all my vehicles from Mike Galvan, one of the sales managers, and he is a great guy. He takes a lot of pride in his work and it shows. Hell get you with one of his amazing sales people and follow everything in the process of buying a car, and if theres ever a problem hes there to correct it. I cant say enough nice things about this group and the way they handle business.
Came in to get oil change and tires rotated. Was greeted right away and asked how they could help. Was in and out in 30 minutes. Appreciate the great customer service I receive every time I come in. Keep up the great job!!!
Salesman Nick from Woodhouse on 72nd Street was amazing. He went out of his way to make sure the used Ford F-150 was in great shape before picking up. Nick exceeded my expectations on service & friendliness!
Very nice people. Good service.
Gave them a 1 because couldnt rate any lower, worst buyers remorse Ive ever had.
This is my go-to place for service. Everyone is friendly and theres usually not a long wait to get my car serviced. Its not slammed busy and impersonal like some of the West O Ford dealers. Ive always gotten good service and repair work done here.
Friendly quick service!
Very courteous in the quick lane and parts area.
I can not say enough great things about my buying experience at Woodhouse Ford of Omaha. I have been a part of several new and used car purchases throughout my lifetime and I can say, without hesitation, that this was by far the best and easiest experience. I purchased a 2019 Ford F350 Limited which I am absolutely thrilled about. I began my search for my dream truck with another dealer and they were unable to locate exactly what I was looking for. My only option would have been to order the truck directly from Ford which would have taken up to 12 weeks. I called Woodhouse of Omaha and gave them the exact details of what I was looking for and within a day I received a call from Kenny stating that they could get the truck I was looking for from another Ford dealer in Indiana. At that point, I knew that Woodhouse was who I needed to purchase from and who I should have contacted in the first place. They are one of the leading Ford dealers in the nation for a reason!! My truck purchase involved working with several very professional, kind and enthusiastic Woodhouse employees. Kenny (salesman), Brett (Manager), Herman aka Candyman (Financing) and Michaela (Accessories) are the team of professionals who made this all happen. We made the deal happen quickly and without any of those dreadful car buying experiences that so many people hear of and or experience. Kenny even surprised me with lunch from Arbys!! It is simple things like that, among so many others, that will keep me going back to Woodhouse Ford of Omaha for my future vehicle purchasing needs! I could go on and on in detail about several other things that made this experience awesome but last time I checked, reviews arent meant to be several pages long. I will let you experience it for yourself and I can assure you that you will not be let down. Thank you Woodhouse Ford of Omaha for getting me into the truck of my dreams!!!!
Look at the Bronco sport that they had up there and we were really disappointed on the looks of it we hope the other models are better
Friendly staff, helpful in every step of the purchase, and when there is a problem with your vehicle they see that it is fixed properly.
Went in to look at a vehicle for my son and met Jake Schwarck. He was awesome and honest. You dont see that in very many car salesmen. We found my son a great first vehicle that he loves. Because of Jake I am now wanting to buy my new vehicle through him! I highly recommend Jake if you are looking for your next vehicle!!
Every time I drive the vehicle I bought from them something else is wrong with it dont worry about calling me to try to get me to take this down the only way you can make it right is to buy it back for what I paid never have I been more disappointed in something that I purchasedJust got it back from the shop didnt even get through one tank of fuel this time and broke down again
Steve Church and his team at Woodhouse Ford are incredible! I am so appreciative for all of their help and kindness in acquiring a beautiful new Ford Fusion. I have leased cars with Ford for the last 3 years, and this experience reminded me of why I trust and rely on Ford. They are simply good people. I felt taken care of and appreciated when I visited Woodhouse Ford of Omaha. From the very beginning of my visit, I was greeted warmly by every staff member. Steve Church was my first contact, and he was accommodating, helpful and wonderful to work with every step of the way. He promptly set up a meeting with me after our initial contact and made more than enough time to discuss all of my options. This was the first time going through the lease process on my own, and Steve ensured that I felt comfortable and that my questions were answered. I can not speak highly enough of Steve and of his team. Absolutely incredible. From someone who has worked in customer service for almost a decade now, I can say with confidence that Steve and his team are always more than happy to put the customer first. I am so happy with my experience at Woodhouse Ford of Omaha.