I absolutely love my beautifully crafted bracelet my boyfriend gave me for Christmas! Goldsmith is a small boutique jewelry store in the quaint Old Market in Omaha and has been around for many years. They offer really traditional pieces and custom unique pieces. They had the designer craft a bracelet to fit my wrist, sent it to an engraver for a beautiful message inside, and shipped to me. A fantastic experience all the way around. This is a bracelet I will wear daily with two others in my collection. Thank you Goldsmith!
I highly recommend Goldsmith Silversmith for custom pieces. I wanted a necklace to commemorate two rafting trips down the Grand Canyon, but couldn’t find anything I liked anywhere on the web (I looked). Based on a photo I’d taken, Dwaine and Jim, the talented, experienced jewelers at Goldsmith Silversmith created a beautiful, custom silver pendant for me. The work is exquisite, multilayered and textured, with an open section for the river. Elizabeth followed up with me during every stage of the process, and the final price was WELL below her initial estimate. I’ll wear this piece every day with pleasure!
We needed new wedding bands and stopped in to see Elizabeth.She was patient and very helpful with us.Willing to RE-size and clean our new rings as needed in the future.Say Hi to the kitty too.Will be back!
This business is amazing. I worked with Elizabeth and Jim, and while Elizabeth is the one I actually spoke to, Jim is the one who worked on my 1950s era locket. Elizabeth is amazingly kind and gives tons of great information in store. She also readily and enthusiastically engaged my children. I went in to fix the inner lip of my locket and expected to pay $50-60, and it not only took Jim mere moments to fix, but was a fraction of that(quoted $30). He said no cost, but you dont just leave a place like that with nothing. We are definitely going there again and find their work to be top notch! Also noteworthy, they carry local artists work! Amazing space and definitely worth a visit or 10.
Dwayne worked closely with my fiancé and I to get his ring to fit perfectly. This jewelry shop is one of the only places I would trust with my jewelry. Right when you walk into the shop, you can tell you are going to be treated well. The jewelers really listened to us and gave us their undivided attention. We got a great deal for our jewelry; even though the price of gold had gone up considerably from when the item had been marked, they sold us the piece for the price listed. If you want someone who you can trust with your valuables, the Goldsmith is the place I’d recommend! Also, if you’re lucky, you’ll be greeted by Finn, the friendly cat, when you walk in.
Amazing customer service! Every time I need a jewelry repair or any jewelry needs, the owner and staff are super supportive and knowledgable. And, they have a gorgeous cat named Fin who adds even more friendliness to the atmosphere. 5 stars for sure!
My mom had a necklace with a twisted chain that she took to them. They fixed the chain in less than a minute and also cleaned both the necklace and ring! She said the necklace looked as new as the day she purchased it! They were so nice and it was a great experience. Definitely recommend!
This place is incredible. I came in for a special anniversary gift. Not only did I get exactly what I asked for, Dwaine even threw in a beautiful pair of pearl earrings for a future date. I’m impressed with the staff’s knowledge too. Danielle is practically an encyclopedia on what it takes to provide optimal customer service, Grace has a fantastic mystic niche when it comes to jewelry, and Elizabeth gave me creative suggestions I wouldn’t have imagined myself. Don’t change anything about your business guys. You’re my local jewelry store now!
Wonderful service, quality products! Worked with Elizabeth, and she was absolutely amazing! She was so kind and regularly kept me updated on the status of my piece!
Left a ring on a Saturday for a very minor repair. They promised it on Monday. Called on Wednesday since I hadnt heard from them. They said it wasnt done but she would get it done Wednesday night. Called Friday They said maybe Monday. I said Ill just come pick it up. I was told I couldnt just pick it up. I would have to schedule an appointment to pick it up. I wont go back!
Hidden treasures and many gems! Highest quality and custom unique beauty. This is the ONLY true jewelery store in Omaha. But bees dont waste theyre time explaining to flies that honey taste better than sh!t! So if you know you know. The right energy unlocks beauty and amazement in this world. Dwaine is the best around as well as the rest of the kind and helpful staff! Good things are worth waiting for so dont mind the bad reviewers...
Made my wedding rings and is working on a new Project for my daughter! DWAINE...you are man!!
Goldsmith Silversmith reworked my engagement ring and brought my vision to life! They work on your jewelry in house verses other jewelry stores that ship your items out - the work is amazing and I love how it turned out.
We have been going to see Dewayne since 1974 it has always been our go to place for jewelry. Every year for my wife’s birthday we go there to pick something out and also on our anniversary. The first piece of jewelry I bought for my wife before we got married was from here. They will make anything you can think of and have all different kind and sizes of jewels and pearls to pick from. They have always been friendly and helpful I would recommend this place to everyone.
I sold a ring the Goldsmith and I got an excellent price for it I also checked out the wedding rings which were beautiful
Great art, friendly people, and Fin the cat likes being pet
After getting the upsale Borsheim’s it was refreshing to deal with Dwaine who is knowledgeable, honest, and kind.
Special gifts make special occasions memorable. Recently, we visited Goldsmith Silversmith in Omaha’s Old Market. We wanted to create a unique memento to commemorate our daughter’s 18th birthday. After talking with Owner/Designer Dwaine Ferguson, we knew we came to the right place. Dwaine made us feel welcome and comfortable. We had fun collaborating with him on our necklace design. His vast experience and product knowledge helped us arrive at a final design that was not only beautiful, but very affordable.There’s nothing more special than a gift created “just for you.” That is the kind of experience that awaits you in this quaint shop. Before you buy from retail chain stores, experience the extraordinary customer service that comes from a family owned business that truly values your patronage. Special occasion...any occasion...Goldsmith Silversmith Inc. is at the top of my preferred list!
Dont know what happened, but it takes them a long time to size a ring. They used to be better than that.
Cant trust a company with posted hours as late as 10am and cant manage to open on time.
Dwaine was so friendly and helpful. Anytime I have a jewelry repair I take it to him. I love to look at all the sparkly items they have. Very cozy environment to shop in. I always feel like a VIP when I go in there. Prices are fantastic! And ladies...diamonds are a girls best friend. Do you need more friends 💍 😍
Everyone there is incredibly kind and genuinely wants to make sure you find the right jewelry for you! My engagement ring was a family heirloom and my husband wanted to have the stone reset. Goldsmith Silversmith was the only place he could find that would make the ring exactly how he envisioned and it turned out beautifully! We had such a great experience with my engagement ring that we asked them to help mold my wedding band to nest under the engagement ring. They were wonderful to work with and I am so so happy to have my jewelry from there!
Theres such a cool variety of beautiful handcrafted jewelry here. Everyone who works here is very kind and helpful as well.
The shop is charming and the owner and his family/staff cannot be friendlier. I saw a very unique ring in May but was not convinced to make a major purchase. After three months it is still on my mind. I emailed the shop and they honored the May discount. Furthermore, the owner himself spent time with me on the phone and worked out a deal. The ring arrived within 48 hours, as elegant and impeccable as how I remembered it. I cannot speak highly enough of this shop.
Being my first time purchasing jewelry, I had no idea a place like this exist. I had a very custom design for my wifes wedding ring and searched high and low to find a place to do it that wasnt your ordinary mass retailer. I found Goldsmith and left with exactly what I wanted. My wife gets complements all the time of its uniqueness. Thank you so much for your talent and giving us a future heirloom!
This place is very beautiful. The selection was amazing and everyone is very nice. The owner looked at my mothers ring and was kind enough to be honest and straight forward about it and I am thankful for it. I highly suggest this place over the other Jewelers in Omaha.
I recently had some jewelry repaired at Goldsmith Silversmith in the Old Market. I hadn’t known that a simple transaction would turn into a really enjoyable time: conversation, reminiscing about Omaha neighborhoods and quality work done. He did an outstanding job of redoing the bezel on a bracelet so the piece continues to be a work of art.Dwaine Ferguson and the lovely women who work there are my pick for the best of the best.
I bought a special ring while traveling in Ireland a year and a half ago. I had gotten a ring a good couple of sizes too big (I had just come off of 10 days of Cruise Ship eating).I stopped in to Goldsmith Silversmith to see if the ring could be resized. I expected to leave my ring, and pay for the service, and pick it up in a couple of weeks.Instead, he offered an alternative. He said he had a device that would round the edges in, resulting in a tighter fit. He went in the back with my ring, and in 60 seconds (seriously, it was that fast), he returned and it was tighter! 4 more trips to the back, and my ring is now tight enough to not slip carelessly off of my finger.When I asked how much I owed, he waived his hand as signal that there was no charge. I tried to pay, and he insisted that there was no charge. He even offered to adjust further if after a few days I wanted it a little tighter.Looking around the shop, I saw a lot of very beautiful jewelry on display.If youre in the market for some beautiful jewelry, I hope youll stop into Goldsmith Silversmith.
The jewelry designs of Dwaine Ferguson and his associates are classy and very original -- what you could call beautiful art-to-wear. I stopped in today to get a replacement watch battery (at a reasonable cost) -- something you wouldnt expect them to offer but Im very glad they do.
The owner of this quaint little shop is the definition of someone who loves his job. He is also pretty funny which adds to the charm. There is something for everyone here you will not be disappointed. Very pleasantly surprised.
Goldsmith Silversmith is one of those very rare places you find the perfect blend of artistry, craftsmanship, customer service and talent. It is a place to find truly unique and beautiful things that last a lifetime.
We took them my mother and father’s wedding set and had them melted down to make mine. It turned out perfect. The owner helped me make a one of a kind sentimental piece.We still go in to have it cleaned and inspected periodically and he always gives the best customer service. I strongly recommend going here if you’re looking for unique personalized jewelry.
The owner here is FANTASTIC. He did an incredible job creating my custom engagement ring; it looks beautiful and so delicate! He was available for our many questions, was helpful and knowledgeable. Service was also very reliable. We will 100% be coming back to design our wedding bands!
This place is so charming and the staff is so welcoming. Everyone is there to help, or just chat while youre waiting for a repair. So personal, yet so professional. Tops.
A pave diamond fell out of one of my favorite rings. I had it back within a week looking even better than before. Highly recommend! Quality work.
The artisans here are truly gifted, producing high quality pieces of custom jewelry. I found the Silversmith in the mid-80s and have numerous pieces from this shop. All are my favorites. When I find myself in the market for new jewelry, the Silversmith is where I go. Great quality, awesome customer service and one-of-a-kind pieces you wont find anywhere else.
Dwaine and his Team provide outstanding service both during and after the sale. Had them design/make 2 custom rings, both exceeded our wildest dreams. You will not be disappointed when using Goldsmith Silversmith as your custom jeweler.
Their customer service is top notch. Prices are extremely reasonable. They did a fantastic job fixing my grandmother’s 70 year old wedding set. I can’t say enough about their work!
Love this goldsmith! I have been given 3 sets of beautiful earrings over the last 30 years and they are still gorgeous. Most recently, I took in a custom ring that they designed. A ring that my husband bought for me on the birth of our daughter, 24 years ago. Gold band, with a brilliant diamond and a cornflower blue sapphire. It has been on my finger everyday for the last 24 years and it only needed a couple of prongs replaced after all that time.When that same daughter turned 18, she and Dwayne together, designed a very special silver ring with a loose blue sapphire we brought in. Beautifully crafted and a one of a kind family heirloom.Five stars from this family!
This Spring Danielle and Dwaine at the Goldsmith Silversmith helped me redesign my wedding set into a design that better fit my tastes today. They were wonderful to interact with through the design stage and very patient with me through the creative process. They were happy to make small adjustments to the finished product until I was completely satisfied. I love my new rings and give them the highest recommendation!
Went to Goldsmith for a custom engagement ring and was ecstatic with what I ended up buying. My future bride is absolutely in love with her new ring. Dwaine and his staff are true professionals. I will definitely be back to do business again.
I went in to the silversmith jewelry store to see if they could fix a problem with my wedding ring. Not only did they fix it on the spot, but he didnt even charge me. Now thats customer satisfaction.We will be back soon to purchase something that we saw when we came in.
Really disappointed to even make this review. Recently took a gold chain in to get repairs done for a Christmas gift. Had the chain in the family for 30 plus years so the sentimental value is just as much as the actual value. Got the chain back and its very obvious its not the same chain. Looks different and has major discoloring after a day of wear. Definetly not the same quality chain that was taken in for repair. Took it back and was told it could have been a mix up but the people inside did nothing to fix the problem. Very surprised with a business that has been around for years. Buyers please be aware, never thought this would happen to us! Check your things you get back after repairs!
I cannot express how impressed I am with the workmanship and talent of the staff. Speaking with Mr. Ferguson, he walked me through the design process for my wifes mothers ring. He helped me again on a silver bar necklace for our 25th anniversary. He was patient and listened to my concept and delivered yet again.
Quaint little shop that feels like your stepping back in time when actual craftsmen worked in the shop you walked into, instead of just reselling merchandise from across the globe. Wonderful customer service too. Brought in two watches to have batteries replaced and the gentleman working on my job wasnt able to get one of them open, despite his best effort. He was able to change the other watch battery and offered to not charge anything since he couldnt get both of them changed. I insisted on paying for the one, but thats just not the kind of down to earth, real people interactions you tend to experience in todays retail world. While I was only needing to have done batteries changed, the experience and feel of this shop would definitely make me come back if I were interested in purchasing jewelry!
Very knowledgeable and fair.
We went in with a few old rings that we wanted to reset and combine and Dwayne did an amazing job designing the new ring on the spot. The final product exceeded our expectations and was really fantastic. Timelines and communication definitely could have been better, but given that we werent in a hurry, the quality of the work far outshines the hiccups in service.
Took my wifes ring here to be resized and they did a brilliant job taking it in. We ended up going to Goldsmith Silversmith because another jeweler downtown didnt feel comfortable working on 18K rose gold for some reason. In the end, that worked out for us because the confidence and professionalism that the jeweler at Goldsmith and Silversmith offered was far and away worth the hassle. 5-stars.
Dwaine designed and expertly made beautiful, unique wedding bands for my husband and me nearly nine years ago - hammered silver & mine has a bezel set sapphire, lovely! Then a couple of years ago he made a diamond eternity ring to wear along side. Now his wonderful staff - Elizabeth specifically helped us- are making three bracelets with diamonds from my late husband for my two daughters and me. They do top quality work and work with you every step of the way to make certain you will be happy with the final result. I wouldnt hesitate to recommend this shop focused on personal expert service, served up with a warm smile and positive energy!
Amazing custom work! And a free cleaning for a peice I got 20+ years ago.
My family and I stopped by the shop recently to inquire about slightly resizing my wedding ring.The owner took the ring to the back, and returned with the ring resized and cleaned. He generously refused payment.We are very impressed by the quality, workmanship, and creativity of the Goldsmith Siversmith artists, and have always enjoyed-the beautiful merchandise and the excellent service.I highly recommend Goldsmith Silversmith for any jewelry purchase or repair.L. SobotaWashington County
Am having 2 custom pieces done. They were able to size a Ring no one else would do. And I love Copper the cat!
They designed our wedding rings and worked with us every step of the way. My husband recently lost his ring camping and they have been great working with us on a replacement
I have both purchased from Goldsmith Silversmith and had a ring designed. They do excellent work. You may have to wait a bit longer for a custom or repair piece but you wont be disappointed with the end product.
Dwine is amazing. He does such great work and their jewelry is unique and I always get so many compliments when I wear his jewelry. Staff is also very customer friendly.
I love the look of this shop. Never bought anything though. Just think its a master design.
Wanted a quote, they said they would call by certain day. They did not. I called them had to leave a message for the woman to call back. She never did.
I love the original jewelry and excellent service. So creative. Great kitty too.
Awesome service.
99.99 % of the time dwane is great, my last experience was sub optimal but that isnt standard. If it is the older lady who is working request someone else, Everytime I have had to work with her it ends with me walking out hours later with nothing accomplished, also she is super condescending. Everyone else is great!
We are very happy with Dwaine and all of the friendly staff at Goldsmith Silversmith. They helped with a custom design for our wedding rings and even another set of special rings, plus their prices and timelines are very reasonable. We cant wait to go visit them again!
Always excellent work and customer service. Highly recommend!!
Dwaine and Sam are absolutely BRILLIANT! My husband and I were set on designs for our wedding rings. We brought the ideas in and they surpassed our expectations and needs with a family like approach! Our rings have raised so many eyebrows and questions on who designed them. Thank you Dwaine and Sam! Your vision matched ours, and then some!! We are now clients for life!
I now understand why my father had their jewelry issues, whether custom pieces made, or more minor issues taken care by Dwaine for many years. I took in a favorite cross pendant I jad been unable to wear for years because one of the larger gemstones fell out and was lost. Dwaine put a beautiful stone in that he found that matched better than the original. When I was ready to pay for the work he had done, to my astonishment there was no charge! I was not expecting that. He does beautiful work! I have seen many custom pieces my dad had Dwaine make for my mother. They are all amazing and my mother still wears them after many years.Quality people, quality work!
Duane is the best!!! Resized my ring in 5mins!!! Support local!!!
Came in with an idea for a custom wedding ring. The final product was beautiful and exceeded expectations.
Dwaine Ferguson and his staff are experienced and creative custom jewelers. They have a wonderful selection of ready-made rings, bracelets, necklaces and pendants. Also, Dwaine can design any piece that you can describe. Highly recommend.
Thank you so much for awesome service my ring looks like a whole different ring beautiful!!!😍😁
When I took my mothers wedding ring in to have it re-set they took it to their jewelers home, without my permission. I found this out because 3 weeks later they hadnt even started it, I was calling on the day that it was due to be completed. I demanded it back, and got it back - in pieces. Save your valuables! Dont go here!
Dwaine worked with us to design and make my wifes wedding ring a couple of years ago. She is always getting compliments on it, and that makes her happy. My wife had some ideas about what she wanted, and Dwaine spent a lot of time with us working out the details of the design. He made a wax model so she could see it before they made the ring. I like knowing that there is not another one like it, just like my wife. Whenever we are in the area we stop in and visit the shop. Dwaine and his staff are always fun to chat with.
They have such beautiful things! Dont be surprised if copper the cat leans in for some extra Lovin!
Very nice jewelry store, feeling more at ease than Borscheims.
Great all the way plus fair pricing.
Unique, high quality jewelry - long established business in Old Market.
Pretty much in and out.
Very expensive and not with the money... I ask for earings to be modified at the gold level they were... Got a inferior product ... My stones are in a cheap looking setting .... Would not sent my biggest enemy...
Best jewler in town HANDS DOWN! had a problem with an heirloom ring and Dwaine was the ONLY jewler in town with the solution without trying to sell me something I didnt need. VERY GRATEFUL and VERY SUPRISED that such an honest businessperson resides within Omahas Old Market!
Friendly staff.. great custom jewelry.
Dwaine is quite possibly the best jeweler in the midwest. Ive worked with him a couple of times on designing rings for me. I bring in a few inspiration photos, and then Dwaine runs with it. Each time Ive worked with him, hes captured the spirit of what Im looking for while creating a unique, custom ring.The atmosphere at Goldsmith Silversmith is cozy, warm, and laid back. Youll feel right at home. The staff is friendly and efficient. The location is in the Old Market area, which is a great destination in Omaha.Dwaine is patient and kind, and he knows his stuff! He has almost 40 years of experience. Hes easy to work with and hes direct--hell be honest with you about what he can create for you within your budget, and hell work with you until youre satisfied.Goldsmith Silversmith prices are completely reasonable, especially given the fact that youll wind up with a custom piece of jewelry that youll feel great wearing. You can go to a big jeweler and get something that looks like what everyone else is wearing, or you can go see Dwaine and get something that reflects your personality and is truly your own.I cant recommend Dwaine and Goldsmith Silversmith enough!
Amazing jewelry and amazing staff!
Rude!
Consummate professional. Omaha institution.
Not very personable and very expensive
Holy moly, what a great place!!!!
Very Good
Nicest people!!!