WOW: I didnt think honest car dealers existed anymore. Pascarellas proved me wrong. They let me take the car to my mechanic without any questioning or hesitation. Danielle provided me with copies of the maintenance work that Pascarellas performed on the car prior to my purchase. This is the first dealership Ive ever been to that made me feel 100 percent comfortable and confident in my purchase. Danielle had such a positive personality. I really enjoyed working with her. She can easily put a smile on your face. After spending time with the Pascarella family you can tell these people really take pride in what they do and they will bend over backwards for you. I recommend Pascarellas auto sales to everyone. I know I will be a lifelong customer of Pascarellas.P.S. Danielle if youre interested Id love to take you out :)
Such a great place, great people and awesome service. They really made me feel like a priority and not just another sale! Definitely recommend pascarellas! You wont be disappointed!!
EXCELLENT, SUPERIOR service and staff. My family was in the Lincoln Dealership business for 40 years in the Northshore Community of Chicago IL., where service is paramount. The owner of Pascarellas, and his staff are reliable, honest, knowledgeable and kind. I have purchased 2 vehicles, each of which were in excellent condition and serviced promptly upon request. I am grateful to have found such a reputable dealer. Laurie Lee - Community Resource Specialist, CEO-CFO Northshore Financial Group.
5 star experience.. Outstanding customer service.. Danielle offered to come in late Saturday evening for me since I was traveling from out of state to purchase.. I was impressed with the communication from start to finish.. Really appreciated her flexibility to give up her Saturday night.. I am very pleased with my purchase and the entire experience here.. Thank you Pascarellas.
Incredible Family Run Establishment. Friendly Honest Hard-Working Folks. Very Laid Back Sales Approach. Highly Recommend To Everyone Looking To Purchase. Ask For Danielle She Is Extraordinary.
Friendly service, great atmosphere! Nice cars!
This place has a nice selection of work trucks and cargo vans. I spoke with Daniela and it was such a pleasure to speak to her. She is so personable. Her knowledge of their inventory for sale was quite remarkable.
Hands down...... Pascarella Auto is the place to buy a used car........ i check Pascarella website often....... they have a very nice variety and clean selection of reconditioned used vehicles and sometimes find ones with really low miles...... personally I have purchased my family 7 cars from Pascarella over the years and will continue coming back to them. i love they only sell clean titled autos and they never charge extra bs fees........ I will support this fine family run enterprise as long as they are around.
RECOMMEND to everybody in the marketEXCEPTIONAL staffNO PRESSURE to purchaseNO DEALER SERVICE FEES to purchaseFAR EXCEEDED all my expectations
Rolled in at 730am with a flat tire. They gave me exceptional service. Very grateful, thank you!
This family run establishment is the most honest used car dealership Ive ever had the pleasure of doing business with. They care about what they sell to their customers and stand behind it 100%. I had the honor of working with Danielle. She really knows her inventory. She answered any questions I had. She had all the specs and mechanical history memorized for each vehicle. She does not make you feel pressured into buying whatsoever! She is so friendly and easy to talk to. I will be a customer of this business for as long as they are in business. THANK YOU DANIELLE, DAVE, AND MIKE @ PASCARELLAS! YOU GUYS ARE THE BEST!
2 Great young guys there! Thanks!
Excellent family owned business! I recently purchased a used Trailblazer at a great price, and it was in excellent condition as they had already replaced several parts on the truck. The day after I drove it home all the power steering fluid leaked out onto my driveway. I called them and they said to bring it in and they replaced all the power steering lines the next day, at NO CHARGE! You will not get that kind of service from the bigger dealers. They were very professional, courteous, and genuinely cared about me as a customer. To put this into perspective, I purchased a 2013 Dodge Durango from Bergstrom and after signing the paperwork, I got into the truck to drive it home and it wouldnt start. I gave the paperwork back and asked for my down payment check and went home. The next day Bergstrom called me and said the fuel cell relay was bad, Dodge has a recall on it but there isnt a fix right now. So, they used a different GM fuel cell relay and TAPED it to the truck and said it will run fine unless that relay gets wet, or it just quits working. Their solution was to show me how to replace that relay and give me extra ones that I can use to fix the truck if it quits. They wanted me to fix it! Thats the difference between big dealerships and family owned dealerships like Pascarella Auto Sales. Thank you again Pascarellas, we will see you again!
I cannot say enough positive things about Pascarellas Auto and the 3 family members that run this place.. If you are looking for honesty and integrity in the car business I highly recommend purchasing from Pascarellas Auto.. They are a top notch used car dealership. By far the best dealership I have come across in my 30+ years buying cars. They actually care about the customer and their needs.. even after the sale has been completed.
Have driven a car for 40 years, and I have never run into any car dealer with the integrity that Pascarella Auto Sales has shown me. The highest praise I can give I learned from my sister. TWO THUMBS UP. Dave and his staff have gone above and beyond to make sure I got the car I wanted, at the price I needed, and have always been superior with customer service. I recommend them to EVERYONE I know who is looking for a car. I have never been disappointed, and will be a customer of this family business as long as they are around. I owe a major debt of gratitude for the help they have given me ever since I moved to Wisconsin. It means the world to me
My boyfriend find me a 2011 GMC Sierra. Beautiful truck but my advice to you is get the carfax report. Since I didnt buy it and he purchased it he never thought about it. 5 months later already had it in the shop twice. Had oil up in the spark plugs from crud in the oil. Had to have a whole oil change and tune up. And its not over with yet some of the rings are froze its been nothing but a nightmare with this thing for $18,000. my advice to you is get the Carfax the people there are nice but check out your vehicle or take it somewhere and get it checked out. Its way too much money to spend and then have it in the shop all the time
Best used car dealer around.
I am very pleased with this family service and sales. They are kind, concerned. And stand by there sales. I highly recommend pascrellas for your next car.. Thank you
Great people to deal with. Very helpful. I have had great success with cars from Dave.
I would recommend anyone to do business with these people. I am talking from experience and their deals are affordable plus a very good customer care services! My favorite auto sales so far in the Wisconsin.
Bought a 2008 Chevrolet Pickup Truck. Super Excellent friendly people to deal with. Family owned. Highly recommend. Ill go back in the future.
Purchased a coralla over 6months ago no problems, staff was friendly when purchasing.
Bought a 2014 Ford Fusion from them at a great price, but turning out it was not really worth it seeing as almost 9 months later not even a full year and 5,000 miles from when I bought it the windshield shattered without any impact marks. WEIRD!!!! The car is starting to fall apart. The water pump just broke and this coming from the guys that said they had everything checked there were tiny dinks and stuff they found while looking under the hood and if I were to do it all again this would not be the place to go seeing as I have put almost $1500 in reparations to a car that was more than SLIGHTLY used. No wonder they sold it so cheap. Too good too be true
A lady friend had purchased me a 2009 Chevy Impala Lt, We had Mike take care of the purchasing it drived nice and smoothly and still does and I enjoy driving it till this day and If I need any help with my Chevy Impala I can ask Mike or Dave they are very helpful, I plan to return again.
Dissatisfied. Bought a 2004 Dodge Ram from Pacarella Auto in May this year. At the time of purchase, one rear taillight was being held in with metal roofing screws, the radio had constant static (also in CD mode), there was a slight wine coming from the rear axle and I noticed fresh paint along the rockers and over the rear wheel wells. I brought these concerns up to the salesman and after multiple requests, he would only bring the price down $700. I purchased the vehicle assuming I would be able to address the issues at minimal cost and still feel like I was getting a deal. A month later, the vehicle developed a transmission leak, radiator leak and bubbles in the paint along the rocker and wheel wells. I brought the vehicle back to Pascarellas and they would only offer to buy me some parts for the radiator leak which I would need to install myself. They referred me to a nearby auto shop to address the rear end wine and the estimate repair cost is $600 (my expense). At the end of the day I saved $700 on the initial purchase but ended up spending $600 (rear pinion gear bearings) +$50 (rear taillight) + $100 (new radio amplifier). In addition, the transmission still leaks, I have to install radiator parts and I have growing paint bubbles. Shame on me for assuming I would get a dealership to stand behind a vehicle they sold. Next time I will take my chances and purchase a vehicle from a private seller.
Great place! Have bought several cars and buying another!
Wonderful family run auto dealer! Bought a used van from them and I couldnt be happier with their customer service and our new van I highly recommend pascarella for your next dealer 😁
Very friendly people working here. I highly recommend you check out Pascarellas if you’re looking for a vehicle
I called on a Saturday wanting to come buy an 08 dodge van they were already closing and they are closed on Sunday too I said Id be there Monday morning to get it. I even checked the website before leaving (it was still there) I drove 3 hours I got there and It was gone. Then the guy working stated there was nothing even written down.
Just picked up a Ford F150 and love it.
Super friendly and courteous. Would go back again.
Friendly, honest and fair. Awesome experience.
Friendly advice nice service pleasure to do business with
Awesome place, always by my cars from Dave!
Nice people and great cars!!
Got a nice car at a decent price, staff wasnt overzealous or pushy, got some free t-shirts too!
Its ok