Upon making an appointment for my tenant, they came and said there was nothing they could do because the problem with the stove wasnt happening at the time they showed up so literally left!!!! and ONE WEEK later, never saw a bill yet and got a call that it was going to collections if I didnt pay??? They never even left a bill and I was never even told it had to be paid that day. Then the customer service who was so rude said they didnt service it because it wasnt paid for. Total unprofessional and horrible customer service. Would NEVER recommend. Too bad for a local business these days to treat people that way.