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Bransfield Motor Company
223 Main St, Reisterstown, MD 21136, United States
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Bransfield Motor Company
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De
Review №1

These were the most professional, efficient, and patient skilled mechanics I have ever met. They know their jobs and do them well. Brian was super, super good and deserves a national award. Five Stars!

le
Review №2

A Five Star Motor Shop! Bransfield works personally with you to ensure your vehicle receives only the repairs that it needs. I am grateful for their help with my Chevy Cobalt and look forward to working with them again!

Ju
Review №3

Great place to go if u want really good service plus they are willing to work with u on a personal note & try to help u like it was one of there own....def 5 stars...

Sh
Review №4

I have been a loyal customer of Bransfield Motors for years because they are very friendly and do excellent work. Recently I bought my car in for a water pump replacement and some other repair related to that service. After looking at my car, I was quoted a price of $2100 to do the work. I did not have them do the repair because that price was way out of my budget.I took my car down the road a bit to another car repair shop and they did the work for $627 and said that the second related repair was not needed.My car runs well again and I no longer have the noise that the damage water pump was making. Bransfield Motors prices are just too high now. I really cant afford them.

Do
Review №5

I had some substantial auto work completed here. A short time later the repair failed. I brought it back and they re-repaired it at no additional cost, no additional hassle. The following year the engine went up. Bransfield gave me options to consider (I did not repair and chose to sell). When I returned for an oil change I had so many loyalty points accumulated it was gratis. Pretty cool they keep track of the loyalty points for you and the NEVER expire. I recommend this neighborhood repair shop! Thanks

Fe
Review №6

Great service. I like the “points” program where I get discounts for every dollar I spend at Bransfield. Reduces my bill automatically next time I visit.

Ou
Review №7

Very high prices compared to other mechanics in the area. Customer Service otherwise was great 👍

Za
Review №8

Great group of mechanics that always get the job done right. Local and close to home right down on main street!

Fe
Review №9

I always take my car here because I trust these guys to fix my car! Friendly mechanics!

Jo
Review №10

Honest, knowledgeable car repairs. Loaner cars too.

La
Review №11

I Continue to be treated and trusted like a family member and will always respect the good work and dedication to repairing my vehicle. Each time I return for service, I am amazed at the kindness and making everyone in the waiting area feel comfortable about the repair process, as well as making a few laughs along the way . I wish there were more places like Bransfield motors .Lawrence Coleman

As
Review №12

I’ve had a terrible time with mechanics calling to keep me informed about how me vehicle is coming along. This was absolutely not the case at this location. The fellas were very polite and worked fast. I will absolutely use these guys again.

Jo
Review №13

Front desk is always friendly and knowledgeable Very customer friendlyService is always satisfactory

Ma
Review №14

My Mom had a screw in her tire and she just popped in scared as she was rapidly losing air pressure in her tire. The Bransfield crew took her immediately and found a screw in her tire, patched it and had her on the road in minutes. They treat us like family. They ar the best!

La
Review №15

Small shop but GREAT customer service!

Da
Review №16

Ive had my car serviced there once and I absolutely loved the service. The service was supreme and outstanding. The bonus was that they offer a loaner car. Animal (my car) deserves the best and Bransfield Motor is the best!Thanks guys!!! :0)

Lo
Review №17

Bransfield always goes the extra mile, providing high quality service with professionalism and courtesy. They keep you aprised of the repair timeline and have very flexible pickup/droppoff options.

Ma
Review №18

Great Job

Cr
Review №19

The mechanic experts at Bransfield have kept my 2007 vehicle (233K miles!!!) going and going and going, all at a very fair price. John, Brian and everyone At Bransfield are excellent and no BS. They keep cars on the road, period! They tell you exactly what needs fixing asap, and what can wait. Highly recommend Bransfield Motor Company!

El
Review №20

Extremely pleased with Bransfield Motors! We were new customers with a urgent car issue. I called and Emily told us to bring the car right in. They were very pleasant to deal with and got the issue fixed. They even offered us a loaner which was greatly appreciated. We will definitely be back! We also wanted to thank Brian as well. He is very understanding and compassionate.

Eu
Review №21

Mr. John, Bryan, and the mechanics are the best. Respectful courtesy and the best shop I ever been proud to take my cars to. Its been 3 years and counting. The only place my family use for auto repairs.

Ji
Review №22

Bransfield has serviced our cars for the past 2 years. The service is impeccable and the staff is professional. I look forward to years of service. Thanks.

Ph
Review №23

#1 Thank you The Best

St
Review №24

Have used this in the past to do service on Nissan cars and was completely satisfied. Knowledgeable technician at affordable pricesI have used Bransfield Motors for more than 15 yrs to service my cars. There knowledgeable, thorough and help customers to make the best decisions on service based on SAFETY first; and now offer loaners! Ive owned Toyota an Nissan type cars, including luxury brands, and have not experienced issues after having Bransfield team service. I believe in supporting local, small, family owned businesses vs. large chains when possible. Although old money families helped U.S. tremendously.

Ni
Review №25

My wife and I moved to Maryland a few years ago and bounced between big chain garages when we knew we were not getting the best deal. Wanted to finally have a place for our garage and saw the reviews - they arent exaggerating. Not only does Bransfield give you quality, and honesty, they do so with genuine care. They have taken care of us when we need it and will send out reminders letting you know what you should look to get taken care of based on past visits. Cannot recommend them more.

Fl
Review №26

Great people

Su
Review №27

I love this place. It has a traditional family feel, great customer service, HONESTY and value.

An
Review №28

Quick friendly service. Done in the time they said. Loaner vehicle available if needed. Dropped off and picked up from my home (close by).

Li
Review №29

Worked with Bruce when I took my car in after having a terrible time with another shop. They solved the mystery and had my car fixed quickly. He was absolutely lovely to work with.

We
Review №30

Never worry when an unexpected, issue arises with your car. Bransfield Motors takes care of repairs, quickly for your peace of mind! Thank

Ro
Review №31

This place is terrific! Of you live in the 21136 area, or even if you work nearby. Give this place your business. The sevice people (Brian) is such a pleasure to interact with. Youll be treated like a valuable customer here. There are complimentary beverages offered when youre waiting for your vehicle, the mechanics did such a great job on my van, I almost didnt want to sell it. It was driving more smoothly than ever before.

Ka
Review №32

Such caring and efficient customer service is rare these days.Bransfield was my lifesaver on Valentines Day! Had run errands all morning but then the car died in Giants parking lot. Bransfield came promptly, charged the battery, checked out the car in their shop and replaced the battery while I waited. I was given an extremely reasonable bill and was back on the road in no time. My daughter could not believe such great service. I will continue to use Bransfield and recommend them to my friends. In fact one friend was there the very next day.God bless you all for you wonderful service.

Cy
Review №33

If you want honesty, reliability, AND value? Go to Bransfield. In my lifetime, Ive lived in ten different states and DC. Ive owned more than 17 cars, and have experienced more than 25 repair shops and service centers. Bransfield is good! Better than Mercedes. Better than Audi. Better than the Liberty Road Auto Repair Shops in Baltimore County. Bransfield is the best! Try them, and youll experience what I mean.

Do
Review №34

Great service, friendly staff and very competitive pricing. Highly recommend them. Its the only place I get my car serviced. Best service Ive ever had for my car. Extremely customer oriented. They truly care.

Je
Review №35

Wow!! Really glad i found this gem! The people working at this establishment are professional, polite, helpful and honest. I recommend getting any and all services done here. They don’t make em like this anymore.

Ba
Review №36

We travel a lot...this year 14,763 miles on a 70 day road trip. Last year was only 12,000. We rely on those good fellas at Bransfields to get our 7 year old convertible ready for the trip and for a post-trip checkup when we get back. It is reassuring to know that the same guys are working on your vehicle and that you are not just a number passing through. Very reassuring.

Mo
Review №37

These guys are awesome. They don’t try to con you or overcharge. Just an honest assessment of your vehicle. Thanks guys!

Da
Review №38

Ive never been treated better!! They are honest and genuinely care about their customers. Brian and Mr. John will go out of their way to make sure that you have a rental, if available, and are so honest about the repairs needed on the vehicle. Bransfield Motors will not create problems for your car, to get you to return. Your safety is their number one priority!!!!

Ja
Review №39

Bransfield performed a great service on my vehicles recently and definitely recommend them for their professional customer service!

Ts
Review №40

Great shop. A gem for our area. Very professional staff. Perfect for MD Inspection

Lo
Review №41

As always, professional, honest, personalized service with a smile. They always go the extra mile!

Ro
Review №42

Ive been a customer for more years than I can recall. I keep coming back because the folks there care about customers, go out of their way to make a customers life easier, and are always available for questions. I can recall no case where anything glaring was wrong or undone, and in the one case (out of hundreds of visits) whatever it was was made right the same day - and it wasnt big enough for me to remember details.I do not hesitate to recommend Bransfield to anyone with any sort of a car or car problem - they have always helped me, always been careful and thoughtful.

Sc
Review №43

Ive been a customer at Bransfield Motor Co. for over two years. They are safe, thorough, fair, and effective. They offer many services not found at other less personal shops. I highly recommend them, as they were recommended to us by their friend up the street; Jonathan Beck of Wheel Deal Racing where weve been buying tires for many years at great prices.

Wi
Review №44

Great service, friendly staff and very competitive pricing. Highly recommend them. Its the only place I get my cat serviced

Sh
Review №45

I have been a customer of theirs for at least five or six years now. They have been so professional, helpful and always happy! I have moved to the city and still will travel up there because they are the only people I trust and they will give me a loaner when needed! Now thats a game changer!John and Brian are definitely gems of Reisterstown...., not to mention they always have snacks for my kiddies :-)

Ca
Review №46

Ive moved enough my life and met enough mechanics where I can smell a shifty mechanic shop from 10 miles away. These guys are not it. They seem to have a great work ethic, are very down to earth and straight up with you. The loaner car they offer is a game changer for those of us who need to get to work. They also have a rewards program, when you spend X money you get X money off on your next visit, which is unique and awesome. I will continue to take my business to them. I need an engine change that they will be conducting for me shortly, Ill adjust this review if my opinion changes, otherwise assume it went well!

Ba
Review №47

I have a great looking car that was running so poorly that I almost preferred taking the 97 Blazer out. Took it in to the folks at Bransfields and now it is running like the proverbial top...especially with its top down. It is a pleasure to drive .Thanks guys.

FI
Review №48

When I made a mistake with my appointment they worked hard to get it done in time! They really take care of their customers.

Be
Review №49

Never again. Over charged for labor when my car wasnt put back together right.One part was completely missing... You would think a private business would be the best place to go.I never write reviews, but my experience was way below satisfactory.

ca
Review №50

Great service, they treat you like family make sure you are happy with their service. The loaner car is a game changer when you need a vehicle for work. Kudos to the Bransfield crew.

Er
Review №51

Overpriced Liars. Don’t go here. If you have a foreign car they will try to make more money off of you. Rip off. Bad vibes

Al
Review №52

Always a great experience

Ja
Review №53

Very friendly people and very thorough

Ja
Review №54

Very friendly and convenient. They provided a free loaner car. They have Keurig coffee!

ha
Review №55

Bransfield is good place to get your car fix they are honest and they let you use a car if you need it I went in to check my car for any engine issue and they say everything is good and good customer service

Sh
Review №56

It never changes with the amazing service. I have been going to Bransfield for several years now and the service is just as wonderful and complete as the first time I went.

Ra
Review №57

Thorough professional service.

Ro
Review №58

Very pleasant to work with! Highly recommend.

Ri
Review №59

Great work honest people have recommended to several neighbors.

Ke
Review №60

Friendly very thorough in their work care about their customers very Curtis but pricey

Vi
Review №61

I took our cars to Bransfield and was always happy with the work and the people who worked there. I miss them since we moved back to PA. It is really hard to find good quality car service at a fair price.

El
Review №62

Fast, professional service. Even came in under the estimate!Will be returning with the rest of the family vehicles.

Ji
Review №63

Bransfield Motor Company is my first choice when my vehicle needs servicing because I know the knowledge of the mechanics, the thorough analysis and excellent follow through of the technicians, and the courteous service is always something I can count on. THANK YOU GUYS!

ed
Review №64

Awesome service, done when promised, very clean, all employees are happy in a good mood and answer all of your guestions and there prices beat any bodies elses

Mi
Review №65

Incredibly nice and very efficient!

Gr
Review №66

Great service

Mi
Review №67

STILL highly recommended.

Me
Review №68

Outstanding company!

Information
15 Photos
68 Comments
4.8 Rating
  • Address:223 Main St, Reisterstown, MD 21136, United States
  • Site:http://bransfieldmotorco.com/
  • Phone:+1 410-833-7430
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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