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Spa Doctors
132 A S Electric Rd, Salem, VA 24153, United States
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Spa Doctors
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St
Review №1

We recently bought our hot tub from Spa Doctors. They were fabulous to work with! Professional and great with answering questions. On the day of installation, they showed up on time and did great job setting it up and explaining the functions of the tub. Great business to deal with from beginning to end. Highly recommend them!!!

je
Review №2

Knowledgeable. Caring. Everything they promised us the entire time was exactly what happened. They were clear and honest. Not pushy at all. Gave us our options and helped us along the way. Stayed and set up everything and have answered questions since. Highly recommend them.

Cy
Review №3

Very professional and affordable. I never thought we could afford a hot tub, much less maintain it. Spa Doctors explained every aspect thoroughly. Delivered and setup in no time. Maintenance is so much easier than I ever thought. Thank you Spa Doctors for everything.

Ho
Review №4

Best spa dealer period. Best prices, service, and a knowledgeable staff. David knows these tubs inside and out and makes the process of purchasing a tub very easy. They even fully install the tub. 10 out of 10!!

Jo
Review №5

Quality and professionalism at its finest! David and his staff and above and beyond helping me determine what spa was best for my family. Calspas have great consumer reports and I was very impressed with how beautiful they are. David and his team brought the tub to me, filled it up, prepared all the chemicals and gave me an in-depth lesson on how to properly care for my spa. I could not be happier! I also like knowing that David started out this in hot tub repairs and should I ever have any issues he is who I will call for maintenance.

Ad
Review №6

Great service! Great product! Great delivery! Great set up! Awesome experience. Everyone at the shop is always so polite and helpful.

Mi
Review №7

Great place, Bought a spa two years ago works like a dream.They had it set up quickly and had me soaking the same night, great customer service .Would definitely recommend

Sh
Review №8

Thank you to David for diagnosing the problem with my Jacuzzi jet tub over the phone. He then called the parts supplier to get the part numbers and gave me the numbers so I could purchase the parts and have them shipped to me. When the parts arrived he came out and installed them in less than an hour and my jets were back in action! Our house was under contact and the buyer really wanted this tub in working order so David was prompt with scheduling the repair and even arrived early. I highly recommend Spa Doctors. Friendly, helpful staff and great service.

Ni
Review №9

I have had two experiences with Spa Doctors, both a stellar example of how to treat customers. They delivered and set up my hot tub and did an excellent job. I have a very difficult drive way. The second experience, David walked me through the analysis of what was wrong with my tub over the phone saving me a lot of money. Thanks guys! Highly recommended!

Ke
Review №10

Very welcoming environment and hospitable. Took the time to hear my issue and do all they could to assist me. Very nice gentleman who really wanted to help and did all they could.

To
Review №11

Best Hot Tub company in the valley hands down. David knows his stuff and definitely values his customers. If you want to be treated fairly and get the most for your money buy your hot tubs here!!!!

La
Review №12

Everything has gone great so far. Enjoying the new spa!

Kr
Review №13

My husband and I bought our hot tub from Spa Doctors and our experience was absolutely fantastic! David and his team are so knowledgeable, friendly and made the process absolutely effortless for us. They made sure we had everything we needed to get in asap and we havent looked back, other than to wonder why we waited as long as we did. I HIGHLY recommend this company!!

Ti
Review №14

David and his crew did a perfect job of installing the tub and showing us how to manage the chemicals needed to keep it in optimum shape. As it turned out, the tub had a defective pump, a fact that didnt show up until the day after installation. Going above and beyond reasonable expectations, David came out that same afternoon and replaced the faulty part and stuck around well into the evening to be sure the system was working right. Truly exemplary service!!!Addendum (May 2021): I want to add another example of super follow-up service. We had an issue involving specific chemicals for the hot tub, and David was on it **instantly**! He dealt with the problem perfectly and with no questions asked. Other businesses could well use Spa Doctors as a model for customer service.

Fe
Review №15

We have had an amazing experience with Spa Doctors. We definitely did our fair share of research and shopping around, but our first conversation with David made the decision a whole lot easier. We’ve had our hot tub for a little over 3 months now and couldn’t be happier. They seem to truly care that what they’re selling you will meet your needs, versus others who are just focused on the sale. Any questions or concerns that arise, Davis is quick to correct and/or explain. I’d highly recommend checking them out, if you’re in the market for a hot tub. Thank you so much Spa Doctors!

Kr
Review №16

We started looking at Hot Tubs in June, we decided with all this COVID stuff to purchase one since wed be staying home alot. Spa Doctors was the first actual store we went into. I had done some research online before going and had an idea of what I was looking for. I actually hate shopping, I would much rather order stuff, so I was ready to have a bad experience, but I cant say that happened. Our experience was anything but bad!!! There wasnt a lot on the showroom floor, because everyone is like me, and decided they needed hot tubs. However, a two person tub, just like I had been looking at online was there. It was meant to be. David was amazing at answering all of our questions, and were hot tub newbies, so we had a lot. The tub was installed less than a week later, and again David and his staff were excellent. He walked me threw the whole process and the men helping him were extremely polite and professional. They had the tub installed and filled, ready to go in less than an hour. Any messages Ive had to send to ask more questions have been answered within minutes. Ive recommend several people that have been looking for tubs to go here. One of these days, when we upgrade, well go back to David and Spa Doctors, there will be no shopping around for us. We love, love, love our tub. I feel like its improved our lives, and I tell everybody that they need a hot tub.

RO
Review №17

Good information and helpful. Trump 2020.!! Never give up.

Ja
Review №18

Dave is great at giving the customers the right information and great pricing options. He is serious about it the level of respect and courtesy he gives to all that enters his store.. James is very attentive and courteous as well.. Thank you guys.. if your want a hot tub or above ground pool, this is the place you should go to...

Sc
Review №19

A great experience from start to finish! Love my hot tub and would recommend Spa Doctors to everyone!!

Ru
Review №20

David has been very helpful with our requests in finding a proper spa or repairing ours.He is knowledgeable and ready to assist with questions, ordering, and all that I expected from a retailer.

To
Review №21

These are good people and a good company. Fair, honest. Direct. All the things I admire and want in a company.

Da
Review №22

Great group of guys will educate on everything on a hot tub highly recommend

Ri
Review №23

Outstanding support and technical expertise. I highly suggest David and Gary if you need hot tub expertise. They were prompt, courteous and most importantly knew what they were doing. They serviced our tub that was affected by a lightning strike and brought it back to life. Will definitely use Spa Doctors going forward.Rick

Ri
Review №24

Good service and prices

Me
Review №25

David is extremely knowledgeable, prompt in responding and courteous! Always excellent service!

Me
Review №26

Excellent customer service! Could not have asked for a better buying or delivery experience. Thank you so much for setting up our new hot tub so fast!

Ma
Review №27

These guys are great. I got an awesome hot tub and a great deal. The installation was the most entertaining part of the process. Thanks so much!

Bi
Review №28

Having a local dealer is critical to owning a hot tub! All the chemicals, accessories, AND professional guidance all under one roof. Spa Doctors is the way to go for a new hot tub - great prices and a professional installation!

Br
Review №29

Beautiful Tubs at reasonable prices.Great deals.

Ka
Review №30

Great place to do business. Prices are better than anywhere else. Very professional installation.

Jo
Review №31

We had a great experience with Spa Doctors. Highly recommended!

Da
Review №32

To you Jada Sanders,Ive been working on hot tubs for 20 years.Sorry your experience with spa doctors was not good. You give no reasons for your bad experience.Whoever you had ther at your house messing with the wiring, splicing wires together to make it work and not even installing the correct breaker so that you could possibly electrocuted. You should be a little smarter.And no nothing about our company.You are just mad cause we wont come out and fix your spa any more and that is due to your attitude and the way were treated by you when we came.There is no one in this town that knows more about hot tubs than we do.

Do
Review №33

These guys just installed my moms spa so courteous and professional great prices i dont know why you would go anywhere else unless you like spending money you dont have to THANK YOU SO MUCH GUYS

Ja
Review №34

I worked with spa doctors to earn extra money over the summer, and while working with the staff, found them to not only be professional in their job, but highly knowledgable in the field of hot tubs, and the repair of systems relating to all makes of hot tubs from Jacuzzi on down to no names bought over the internet. What impressed me most was that these technitions were people of integrity and honesty; you just cant find that much in the world anymore. I have learned a lot by working for spa doctors, and when I am able to, plan on purchasing my new hot tub through them, for the lowest price, and best service.

Information
100 Photos
34 Comments
4.9 Rating
  • Address:132 A S Electric Rd, Salem, VA 24153, United States
  • Site:http://spadocsinc.com/
  • Phone:+1 540-387-3335
Categories
  • Hot tub store
  • Contractor
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:11AM–4PM
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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