I bought my first ever car here at Landers Nissan and felt very comfortable in doing so! I came in knowing what car I wanted and what financing I desired which definitely helped speed up the process. Gene showed me the car I wanted, allowed me to test drive it, and even got it so that I wouldn’t need a co-signer even though I’m young and have none/minimal credit. He really helped guide me through the process as I didn’t know what to expect and was doing it all on my own. I went home with a 2021 Nissan Versa that’s super nice but affordable!

Jerry, in the Service Dept, is absolutely wonderful!!! I stopped by Landers Nissan around 12:30 because I desperately needed a new battery and everyone had gone to lunch except for sweet Jerry. He basically offered to postpone his lunch to change my battery so I wouldn’t have to wait. Best guy around! Go see Jerry!!

Maintenance time for our Murano. Coach helped guide us through what was needed & what could wait till next visit. He was very helpful & explaining why things were needed. I’ll definitely come back to the Coach!

Great experience! if you are in the market for a new or used car go see the folks at Landers. April stone went above my expectations! Very pleasurable process. Thanks again.

Everyone there is SO nice and friendly! Couldn’t ask for a better experience and they got my service done very quickly!

It was great as usual. I drive about 16 miles to come here. I’m 2 miles from AutoNation Nissan so that tells that!

The overall customer services was great and the salesman provided information in reference to my purchase of a new vehicle.

Our sales rep David Bauer was great, hes the only one that has helped get us in with the service team and took the time to look into it. Even agreed that wasnt normal. Hes a 5 star rep.The service department however has been disappointing. While I sympathize with staffing issues, the lack of communication is bad. Obviously disappointing to still be having the same issue with our new car as before. Makes one question the integrity of the work being done. Dreading having to peruse getting my vehicle looked at again.

I had a horrible time the tow truck took my car to the wrong place starting at 700am. Have been on phone half a day just new I wouldnt get my car back to day it wasnt landers tow truck car was finally picked up and taken to the rite place at 330 pm at 330 recieved a call from landers it was a recall item no charge and car was ready thanks a bunch they were cPolite and very professional with just two people in tha shop did a great job thanks again for ending the day on a happy note.

Great job, Ill seeya next serviceKeep up the great work

I love taking my car for an oil change to this location.The staff is courteous and does not mind that I arrive early for my appointment. I can’t say that it will happen each time, but when I do, they service my vehicle immediately. The waiting area is huge and provides enough space for you to sit alone and work if needed. Thank you!

Service was great. Got to my car on schedule. Wait time was just a little over one hour. Nice waiting area with TV and water to drink. A good experience.

Gene was a great salesman. Did everything and definitely fulfilled my wants! Thank you so much!

The service advisor was awesome. He was very informative and friendly. We need more like him. Great job Jerry Patterson. Go Spartans!

I’ve had my Nissan’s serviced here for the past 7 years and always received great service until this year. This most recent visit I requested an oil change and tire rotation. I was told it would be 2 1/2 hours. I had a ride so I went home. I didn’t receive a call so I called and got caught in a loop between the receptionist and the service dept; finally was able to leave a msg. Still no return call. So 5 hours later I went back only to find out that my car had been done in about an hour but no tire rotation had been done. When I addressed it with the service advisor Larry Poe he stated my car didn’t need the tire rotation and that he had called the number on the invoice. He most certainly had not since it was my cell number that I had been staring at for 5 hours. The visit prior to this I had specifically requested that my battery be checked because my car had been acting a little funny. They said it was fine. The very next morning it was dead. I’ll be looking for a new service/repair shop.

David Woods was very helpful, friendly, and knowledgeable about my car. He wasnt a typical pushy salesmen but treated my husband and I like people. He was honest and upfront with us. Even after purchasing my car he didnt turn us away when we came back with multiple questions. Instead he continued to help us, eventhough he wasnt obligated to until we were satisfied. Mr. Woods is someone I would definitely recommend to anyone who is looking for a car.

After doing an online search of vehicles, I was excited to find and apply for a vehicle that was a good fit for me. The saleslady reached out and provided more information that made me want to purchase the vehicle. The process went smoothly and in a short time I was walking out the door with my 2021 Nissan Sentra. This is our fourth purchase from a Landers dealership and I highly recommend them to everyone. Landers have great salesmen, a variety of vehicles, and makes the experience a joyful one.

Gene Wright helped me out and took care of everything. All around great experience!

Mr. Freddie Christopher was amazing. I was a first time buyer and young but he made me feel confident in my decisions and worked with me.

I have been going here to get my car serviced for a year now. I appreciate the quick and thorough service here. Mr. Jerry Patterson is a wonderful help and was really willing to explain what was going on with my car.

I had a great experience at Landers Nissan. My sales person, David Wood was awesome! Patient and funny, he rode with me in many cars until I was happy and found the right one. He even got out there and washed it himself because the clean up crew was already gone! I highly recommend Landers NIssan!

Service Advisor Coach Russ always greets me at the time of arrival. All advisor are nice but Coach Russ goes that extra mile. He recommend services that the car need or will need the next time. If there is something I don’t understand on the customer copy receipt he willing to explain. Kudos to Coach Russ. Thanks for all your help Coach Russ

The Sales Consultan Freddie Christopher was very professional and made sure we got everything we asked for and more.Being my daughter first car,Freddie asked my daughter to come the next morningso that he could go over all the instruments and controls to make sure she understood how everything works.Service after sale. OUTSTANDING!!!Oh I forgot to mention, We got a GREAT DEAL also!!!Thank you Mr. Freddie Christipher

David Bauer was such a good salesman, easily the best car salesman I ran into while searching for a car. I would definitely recommend David to all of my friends, and I would recommend Landers Nissan in general to everyone.

Horrible!!! I Purchase a vehicle and May today is August 17 and I still haven’t received Tag’s. I call every day just to get the runaround from the employees here.They refuse to give me a direct answer and keep saying they will check tomorrow And see was going on and I never receive a call back. I have even talk to the manager Several times and explain to him that I am a CDL truck driver and cannot lose my license for driving with expired tags and they still refuse to give me another drive out or even locate my tag’s. When I first got the car home I found a large Wasp nest in the trunk and animal hair.They charge me to get a oil change two weeks after purchasing the truck and I have had to come back and redo paperwork twice.I have never purchased a car from a place so unprofessional when it comes to handling business.

Initially had my car serviced at the beginning of June. Began to have the exact same problem 2 weeks later. After calling multiple times to not have my calls returned, I scheduled online to have it look at the the earliest appointment of 1.5 weeks out. Dropped it off at the beginning of the month with no one calling or answering my calls to follow up. At this point, I’m looking into legal options since I have had no response from service or general manager. PLEASE DON’T BRING YOUR CAR TO HERE TO GET SERVICED! THEY ARE VERY DISMISSIVE AND UNPROFESSIONAL!

My salesman Mr. Woods was very helpful. He had excellent customer service. He was very polite and courteous. Very knowledgeable about my car (2021 Nissan Maxima)….It was his customer service for me.

Great service from David Bailey and Manager Mike. They are both nice and very helpful people. Car purchase was fast. David explained every detail with patience. Highly recommended dealership.

The service department is horrible when it comes to communicating with and updating customer on their vehicle. They had my car for 14 days and only gave me the run around and false answers. My car was being fixed for something that was under warranty m, but they never provided me a rental or helped me with their discounted rental rate. I ended up with a $1,000 rental bill and countless Uber/Lyft fees trying to get to work and travel to Landers to get answers about my car; which I never received! Also, they NEVER answer the phone in their service department; NEVER! They suck!

This a terrible place to buy and get your car serviced. My wife got 2020 maxima from here and she cant get her fixed...its making a popping sound when she turn the steering wheel. She has taken it in several times, they keep saying we cant figure out whats wrong. If you value your money please Do not spend it here you will regret it!!!!!

I went to about 5 car lots before I arrived here and I told them the same thing with the amount willing to spend and details in the vehicle that I was looking for. Finally this lot pulled it off with no problem. Must say I had a good experience and would send family to them.

I love taking my car to this location and customer service awesome.

I had my car serviced for brake switch issue on my Armada 2019 and I knew it may take a day or so to get my car back. I dropped it off late afternoon. They were really busy but I was amazed when they called the very next morning and had it ready. I was extremely pleased with the service. I will be continuing any future work there. Mitch and Larry in the Service Dept. were great to work with. A extra note, everyone there I spoke to was pleasant.

Our buying experience at Lander’s Nissan was exceptional! The sales consultant, Kevin Mayer, that assisted in showing us vehicles and ultimately in the purchase of the vehicle we chose was extremely knowledgeable and answered all of our questions. Keith Youd made the financing piece easy to understand and expedient. This is my third vehicle to buy at Landers in the last two years and I couldn’t be happier. If you are in the market to buy or lease a new or used car, I recommend Jeff Fields and his team at Landers. They are truly the best automobile dealer in the mid-south.

Mr Fred Christopher was very helpful really went out of his way for us

The service advisor was excellenThe service was done very quickly. I would recommend this dealership for service. Fair honest and knowledgeable.

The sales agent was very friendly! I didn’t feel like I was being rushed to buy a car. He was very knowledgeable about the car I chose; told me how to use all the new tech features during the test drive. Very pleased with the service and I love my new car! Go see Mr Ricky Allen!!

I rarely post negative comments but yesterdays experience was beyond unacceptable.I had made an appointment online five days before for 7:30 am.I was on time told them exactly what I needed...an oil change and tire rotation. The gentleman asked if this was my first time there??dude, I bought my car here and Ive been coming only here. Cant your records show that?yes, I replied. Great will get you fixed up right away.Went inside knowing it would take awhile and brought some work to do. At 10:32, I get a phone call asking if anyone had called me to tell me my car was ready.No sir, Im sitting here in the waiting room no one has said anything.OK meet me at the service desk so I didHeres your keys and come again. paid my bill walked to my car no one told me where it was but I found it.Got in. They pulled the old window sticker off left it in my cup holder.Im so aggravated.Surely you can do better

We received excellent service from the time we pulled up on the lot. We were met by salesman and he was Friendly, knowledgeable and provided excellent customer service. Our loan officer was excellent as well, We had previously visited Nissan at the Wolf-Chase, no one came to assist us after we looked for over 30 minutes. We left and came to Southaven and we are so happy we did. The Team went over and above to help us. I recommend them highly.

It was such a pleasure to purchase our new vehicle from Landers Nissan. There was a great selection of vehicles to pick from. Once we selected our vehicle of choice our salesman, Ricky, along with the rest of the crew at Landers, walked us through the perfect deal. We drove away in our 2021 Nissan Rogue with smiles on our faces! Thank you, Landers Nissan, and God bless you all!

April was wonderful to work with. She was able to locate me the Platinum Edition Aramda, just like I wanted it. The process was smooth and didnt take long at all.

Easiest car purchase I’ve ever had. Very knowledgeable and friendly staff as well. If your thinking about getting a car I highly recommend Landers Nissan and Ricky Allen

Our Nisson Rougue broke down while we were on a roag trip from Wisconsin to Mississippi....Our vehicl had to be towed appx 25 miles to Landers Southhaven...vehicle could not be repaired in a reasonable amount of time,after talking with salesman Ricky we decded to trade old vehicle for a new on so we could continue on our trip..the experience was stressful but Landers helped ease the stress

Was given a date to have my abs actuator applied in which my vehicle was brought in told it may take a day to apply. Called to check on vehicle the next day after no updates. Later around 3pm was called saying you can pick up vehicle its ready. Only to get to check out and typed on print out was I had refused to leave vehicle for service (what) so your covering yourself. Long story short nothing had been done other than an oil change. After questioning the imaginary refusal was told part will not in until Thursday and it takes 2 days to apply mind you appointment was Tuesday, so you want me to leave my car a week. Made no sense whatsoever. Why schedule an appointment with no part. My time was undervalued with no regard. Very disappointing.

I did not like the way Coach spoke with me, he first stated, “ you don’t have no warranty with that many miles,” you paid for your last.I said no I didn’t and I do have a warranty. He stated well you need to tell me, I write to many tickets a day.I bought my car brand new from here and all services has been done here. I informed him that I have never had to say anything because the other guys always pull my information up in the system!! He should know how to treat and talk to loyal customers and they usually check my liquids, brakes were squeaking and they never said I needed fluid

3 Nissan frontier 2021 models are photo illustrated as having the midnight edition package but when you read the specifications it does not match regular allot rims when instead of 18alloy black chrome grille and rear bumper again should be matte black and no mention of fog lights rhino liner tail gate extender or running boards. The 3 vehicles one being arctic white with midnight edition shown and 2 magnetic black pearl also with midnight edition shown. It is scary to think a person can make a 5 or 7 year contract over the internet and end up with something completely different from what they expect. The reason I know this is because I personally have been searching and comparing prices on this particular model for the last three weeks Ive visited multiple websites and dealerships I found this website through nissanusa.com

No problems at all. It took exactly the time they said it would. Everyone was very helpful, friendly and answered any questions I had. This is my 2nd vehicle from Landers. Customer service is one of the reasons I returned to Landers for my new vehicle.

I REALLY APPRECIATE MY SALES REP. RICKY ALLEN IN HIS ASSISTANCE WITH THE PUCHASE OF MY NEW VEHICLE. HE WAS VERY INFORMATIVE, PATIENT AND MOST OF ALL HELPFUL....AND I ABSOLUTELY LOVED HOW HE DIDNT TRY TO RUSH ME TO MAKE A PUCHASE . THANKS RICK ALLEN WITH LANDERS NISSAN ON GOODMAN ROAD...IM LOVING MY NEW CAR!..

I was greeted by Will...I explained to him my issue. This was 2 days before Christmas. Will assured me that he would have my issue looked into and get back with me. True to his word Will called me at every step of the way. He was very polite. Will called me with the diagnosis and the reason for my issue. Will called me after my issue was resolved and told me to pickup my vehicle. He was the consummate professional.

It took 3 hours to get my oil changed which had me late for work. No one stated that they were running behind nor addressed the delays. Nissan has quality work but the timeliness has to get better if Im going to continue to give that location my business.

I was in town doing some shopping and called them without having an appointment to get my oil changed. They were very accommodating and had it done in less the amount of time that they originally told me it would take. The staff is always very friendly and inviting. The service rep even told me about the oil change and tire rotation special that they always have. I was very grateful to them for being able to take care of my needs. Will definitely be going back! :)

Excellent service and I drove away with 2 new cars! Customer service was awesome!

We were told they couldnt get to my car for over a week to even look at it. The service engine light was on so we didnt want to drive it back to our house. We left it and they did look at it and called us the next day.The service department here has always done a poor job. This is one of the reasons we will not be purchasing another Nissan. We will be purchasing another brand of vehicle.

Service Manager Diane is absolutely amazing! Has always provided me with excellent customer service care and professionalism!

Initially I was discouraged after being assured that service for that day as a new customer wasnt going to be an issue. I was told it would take a few hours and may not be seen. I told a young man I was encouraged and assured to come but this young man discouraged me. He claimed to be a supervisor and after my persistence I found that not to be true. An older man named Coach came and then reassured me I could be seen that day. Coach was a gentleman.

The check in process was fine, but the person worked on my vehicle did not reset my oil light when he changed the oil. The mechanic did not check tires after I had a written request, and once I took it back he found nail n fixed it and left tire stem off tire. This cause me to wait more time after they informed me my vehicle was ready. My fluids he said was ok but he didn’t too them off. I will just go back to AutoNation for my services going forward.

I was very pleased with the time and patience that Mr. Fred showed me. It made my car buying experience a very pleasurable one. I will be using him for all of my future vehicle purchases at Landers Nissan from now on.

I waited in my car for 10 minutes inside the service building and no one approached me and asked can I help you. When I pulled up the service men were taking someone information, they saw me, but no one ever approached me. Finally, I had to get out of the car and asked someone who do I need to talk for service. The gentleman replied, I will take your order as soon as I am done with this paper. So, I walked back to my car and he came out in about three minutes. After that everything went smooth.

David Brooks was extremely helpful from the moment we drove into the lot! He was knowledgeable, understanding & patient! Made my car shopping experience a breeze!!! Thank you so much!!

I went for an alignment. Got to the service area and within three minutes someone was writing down my information and directed me to the waiting lobby. I was there less than an hour. I appreciate the courtesy and promptness that I received and would recommend Landers Nissan to all my friends.

Car was brought in because I needed an oil change and the service engine light was on. Oil change was performed and service engine light was still on and no one told me what was wrong with the the vehicle. When I finally asked, I was given a solution but was told no one had time to fix it on that day and to bring it back next week.

Thinking I was on time for my scheduled appointment only to find out that it was their lunch time and I had an hour before my scheduled appointment. I decided to wait in your guest area. Russ and your team had my car ready before my scheduled appointment time! I was so surprised since I assumed that they would start on my car at the scheduled appointment time! Thanks to Russ Patterson and teammates for going beyond what was expected!!

I had the best experience ever. I am a first time owner. I am very pleased with the car and my experience. My Salesman was Amazing and very helpful. Landers is the Best Dealership ever

No service was performed on my car while it was in their service department for 4 hours. Objects were stolen from my glove box which should have never been opened considering I brought the car in for tire work. They never returned any phone calls regarding service. All of my trip settings were erased, which I use for keeping up with work commute. Stay away from the service department, rude and thieves.

Awesome!!!wonderful staff, high-quality and fast car service! Many thanks to a member of staff named Coach who helped to get to the right place! We really appreciate it and if you are reading this review, thanks again! I highly recommend this dealership for purchase and service! Good luck, guys!

Awesome people to work with. David was awesome and very personable. He has followed up with us on our purchase to assess our needs.

Mr. Jerry was the Technician that helped me during my service appointment. He was courteous, professional,and very helpful (I had some additional questions).

My experience at Lander’s was awesome. The salesman that helped was F. Christopher and he did and exceptional and all my needs were met

Larry my service advisor was ready and waiting when I arrived for my appointment. He promptly took my car to the service area and my car was serviced without a hitch. I had an issue with my dashboard and I showed it to Larry and he took care of it and it looks amazing. Thank you Larry for the great service.

I taken my vehicle @7.30 appt.time to see why my air conditioner werent cooling like it should. It was cooling some before I taken it, and now its hotter than ever before. They made the problem worse, and said that it really needs a compressor that would cost 1,500.00. They were supposed to check tire pressure light that stays on it is still on.check hoses for any leaks they said were alright. They said they flush radiator, after the service mechanic quote me a price for air conditioning repair, I truly believe they did something to it to make matters worse. When I said I would get another opinion with someone else. It shouldnt have taken all day long for minor maintenance repairs, when I asked for an earliest time appt. So I would be able to pickup child from day care by 3PM. I am very disappointed not satisfied @all. My opinion is maybe its a trick to have you to purchase a new car. Thanks but no Thank you!!!

They took care of me and made sure I had a fast and easy process of getting what I wanted

Once arrived told to pull in front. Pulled in front told I was in wrong spot. By time I arrived at corect spot 2 customers were ahead of me that arrived after me. Waited patiently for slow service. Once checked in told I would be called. Dropped of catvon Saturday picked up on Monday. Wasnt told it would take more than a day. Has to miss work Monday with no car. Bad communication with customer. I will not be returning foe any services at this location.

Everyone was very helpful. It was a great experience.

Great experience!! Everyone was so polite and helpful, as well as professional, informative and patient with me the entire time.

This was a great car shopping experience for me, I will definitely recommend Landers Nissan to anyone interested in getting treated fairly by great people.

It usually nice gesture when a representative will let you know when your vehicle is finished being serviced. This was not the case yesterday and who knows how long my car had been sitting there ready.

Service was fast and the assistance that Angela provided keeping me informed and explaining the work completed made the experience great.

My appointment was on time, and the service is always a great experience . I will only allow LANDERS NISSAN to service my truck .

We brought our car in for an oil change. I told the service manager I had a coupon, feeling he fairly dismissed me. But left it in the car, thinking I’d be able to use it when I checked out. When we came back to pick our car up, the ticket did not have the coupon applied. I discussed it with the manager he said he was sorry about that but it was to late. I argued with him and he finally agreed but said it’s only $4 and by then I was disgusted and said forget it! In addition our car was filthy from the attendant that changed the oil. We purchased our car from this dealership and have NEVER been treated well. I’M DONE THEM! I’ve placed several calls and complained, as this is the same service we received EVERY time we’ve returned since we first purchase our vehicle! GOOD BYE LANDERS NISSAN!

Went in on 5/19 /21 for oil change & tire rotation. Staff was professional and courteous, was out at a decent time .Will continue service relationship. Thanks Mr.Mallory Southaven Nissan !!!

Wonderful experience! April by far the best sales rep I have ever worked with at Landers Nissan Southaven!

After waiting for 2.5 hrs for my oil change.......when I asked about the progress of my vehicle, they had no idea where my vehicle was. No need to schedule an appointment here, they cant even find your car. Myself and two other customers waited over 3 hrs for a oil change. Completely unacceptable. You have lost three customers for sure. I had to click one star to post this online.

I did go in there without an appointment, so let me say that first. They did change my oil as requested, but I also asked them to check a tire that was leaking air. They said they checked and there was nothing found wrong with it. If so, why did I have to put air in it again within a day?

Quick and easy sales process. David was friendly and took care of all our needs

My representative was friendly and informative about my request and needs. He gave excellent service and expertise. My day was made with his professionalism!

Have not had a good experience with the service department. Normally I go to Wolfchase, but I decided to try Southaven. I hit a pothole and blew out a tire. Thought this would be an easy fix. Went in and waited two hours only to find out it had to be ordered. Paid for it and was told it would be in three days. I waited five days and called Larry, only to find he forgot to order it. Told at that time it would be in the next day. I drove in and waited again to find out they ordered it wrong. Then was told it would be in the next morning. I told Larry if it didnt come in to call me. No call, so I drove in again. Now Ive been told he will get with the parts department next week about My tire since they dont have it in yet.Not a happy customer.

The worst experience. I had an appointment, but I still had to wait almost three hours for an oil change. When I inquired about the lengthy wait, I was told that it was just a busy day. I just found it odd that I had a 7am appointment, and I watched people pull up after me and leave before me. I even sat and chatted with one of lady and she was getting an oil change as well. She waited only 30 minutes. I dont not understand the purpose of making an appointment, if the wait is just as long as the estimated time they give when you do not have an appointment.

They was excellent! They provided GREAT customer service. S/O to Matthew Emery!! He helped me with everything. You all should as for him every time you all go to Nissan Mechanic Shop. - Dewayne

My experience with this dealership was awesome but not only the dealership but Mr. Fred Christopher was awesome he was very nice, and informational I will definitely be returning to this dealership and dealing with Mr. Christopher.

Contacted the Svc DEPT and spoke with Larry, Asst Mgr. Turns out that he is Reliable, Professional, Understanding and he takes Pride in his job. I really appreciate the service and wonderful Customer Service that I was given.

We what I mean about we is my husband and myself had a horrible experience with Landers Nissan I cant remember the salesman name but the experience did not go well the service was horrible I personally dont recommend them for you car shopping but if you have done business with them and your service was good thats good for you we did get our 2021 from Jim Keras nice people who cared

Mr.Freddie Christopher helped assist me with my car purchase and let me just say this man helped put me in a better newer position; my new car, and I just want to brag on the customer service he gave if I could send everybody that walks through Nissan to him I would this guy went ABOVE AND BEYOND and Nissan should thank him profusely.

Never take your vehicle here to be serviced.

The most unprofessional experience I’ve ever experienced with a dealership. I will not even get my oil changed there anymore.

I was in and out excellent service! Mr.Matt was such a big help!! Great customer service from the time I got there until I left!

My husband and I have had two of the best experiences purchasing vehicles at Landers Nissan Southaven. We purchased his 2018 Nissan Pathfinder in June of 2019. We most recently purchased a 2020 Nissan Kicks on September 10, 2020. Our salesperson, April Stone, was an absolute sweetheart. Our finance guys, Michael Sweat and Joe Chambers, sealed the deal for us. We are so happy with our experiences at Landers Nissan Southaven. We will recommend this dealership to everyone we know.

PLEASE DON’T BRING YOUR CAR TO HERE TO GET SERVICED! RUDE CUSTOMER SERVICE AT THIS LOCATION!

Kevin Mayer was my salesman, he did an awesome job. Very friendly & patience. I will refer customers to him.

I scheduled an appointment 2 weeks in advance for an oil change . My appointment was scheduled for 9am, I didn’t leave the building until 1130am ! None of the floor associates checked in on me to see if I needed water or anything . On top of me waiting there for 2 1/2 hrs, when it was time for check out ; the receptionist just took my paper, didn’t greet me or anything . Although my car was parked out front, no one gave me thorough instructions as to where my car would be or anything . This isn’t the first time this has happened, it’s just the first time I’ve cared enough to write a review .

The service guy by the name of Coach was very professional and had personality out of the book.He was very knowledgeable when it came to getting my vehicle serviced.