Yesterday I discovered my battery was dead at 8:00 AM. I got a jump and made it to the store by 8:30. The store manager (John) got me a great deal on a new battery and installed it himself. He was the only employee working there that morning so I had to wait for a little bit but once his colleague showed up, John sprung into action. Upon opening the hood we discovered that the corrosion was so bad at the battery terminal that the connectors were beyond saving and the screws were basically one with the terminal connectors. John bought out a pair of gloves, cleaning fluid and got to work. Removing the rust on the screws, attaching new connectors and installing the battery took a good thirty minutes and John did it all with a smile on his face. He also got a full body workout in the process because the screws would NOT budge from their place, but ultimately they were no match for his will. He talked to me through the whole process, explaining why the corrosion happened and showed me things I could do to care for my battery in order to prevent things like that happening in the future. He had me back on the road by 9:15. I drove around 90 miles since then and I can tell the battery has definitely recharged my car with a new spark of life. John saved my day! Give that man a raise!

On Wednesday Sept 22nd, I walked in to purchase a battery. Mr John Swan was super helpful and caring to my needs. He went above and beyond to make sure I was all set.

Checks auto indicator lights for free. Very professional and informative.

Love it here!! A little pricy for the shape of it. The pool is green and I never see anyone swimming. As long as you dont NEED to swim, youre good. At took a two month vacation in the summer. Air conditioning is to die for in these parts.

Love this alternative, thank you guys for the great customer service and being patient and really helping me out.

Great place good people good help and they give you information on what you need and find a better solution on the things you need they totally rocks

We strive to make it a great place to stop and shop for all your vehicle needs and wants

Went in to buy a new battery and rearview mirror adhesive repair kit from Autozone. Dale checked me out and offered with no hesitation to install the battery in the parking lot. I have never received this type of stellar customer service or satisfaction from any Autozone location...mind you Ive been buying all auto parts only from Autozone for the last 25+ years!! Needless to say I will continue to shop at this particular Autozone location just because of Dale!

Nice friendly and attentive over all I count on them to get me a fair free read out of my car.

I have recently had surgery on my leg and developed a blood clot, so Im supposed to stay off my feet. My gfs battery needed replaced, OReilly Auto Parts refused to install my battery cause they said it was difficult!! Go to Auto Zone on Stateline an met Bryan a parts manager not only did he help me make the correct decision on which battery I needed. He gave me my Veterans discount an installed the battery in less than 5 minutes. This is what customer service is all about.

Had several customers. Employees were friendly and helpful.

I visited the Auto zone in Texarkana today before traveling home and was helped by Heather. She went above and beyond to help me with my car trouble. She not only helped me find what I needed, in the most cost effective manner, but also assisted me with what I needed to do. I greatly appreciated Heathers help.

People a very helpful. Almost always have what I need if do t have they get next day or two.

The staff were friendly and the store is well stocked, but the staff arent enforcing the wearing of masks for their customers, which is unfortunate. I would give them 5 stars if they would actually enforce the mask mandate they have posted on the front door.

Love 💘 it.

The manager Heather is a very friendly person. I appreciated her help.

Helpful and knowledgeable staff

Always a good shopping experience

The employee didnt register my parts for warranty. They lost me as a customer here I come OReillys!

The employees helped a lot and the prices were good

Got my battery charged for free when I needed it the most thank you

GREAT SERVICE! I went to get a new battery for my vehicle. When I went to leave, my car would not start even after they hooked up the Jump Starter to it. Although he was not supposed to, due to the COVID-19 and my battery being in the floor of my vehicle, Clarence changed my battery for me. Thank you so much for all of your help!

Helpful stuff

My experience here on Stateline with Ms Anna & the rest of the crew was more than amazing.The crew @ this location is very helpful.I have been in automotive for 36 years & learned one major key to success... it takes great people to run A successful business.That was the perfect experience & I will come back soon.

Good service has the right parts

Not helpful and employees are high on drugs. Got a cheap filter, they said it was the wrong one after thomas looked it up. Said I needed a more expensive one. Come to find out that my vehicle doesnt have a cabin air filter, thanks auto zone for the scam.

Heather B. had exceptional customer service and knowledge of the autoparts, her associate was also very friendly and helpful but didnt catch her name

Great experience. Helpful and knowledgeable for someone that knows very little about cars.

Called and asked questions about my car part I needed. Chris was extremely helpful. When I get to the store to purchase the part, he was the one who helped me and he remembered me calling. He was even more helpful and very, very polite!!! My experience was extraordinary because he was there!!! He deserves recognition!!!

Nice selection of accessories.

Painful. Very little motivation, moving speed of a snail. I even looked it up myself and verified they have it first. I dont want to ever come back. Their expert gray shirt is painful to listen to on the phone. I feel for whomever they are talking to.PS:I had called over the phone and the manager said they had the part. The counter guy said he couldnt find the part.My husband went back and the manager found the part

They came right out and help me

Was looking for simple brass fitting to splice air hose. None of the employees there had a clue what it was. Or where to find it. In Fact they didnt even know if they had any brass fittings. Went to advance and found what I need right away.

Great service, but wrong part, light for my 2007 Escalade. Had to return to store and exchange.

Great customer service with what I needed. Also gives military and veteran discount.

Great place to shop for car part & items

Always helpful. 95% of the time they have what Im looking for. Sometimes there very busy and could use another employee.

Very courtous help.

Had to get a battery. The girl said they had the battery I requested in stock. When it came time to get it and pay for it, they didnt have it. Wound up getting one that was 35. more. Then it wasnt put on right...now my car has to go into the shop....

I purchased a battery and had to replace it 3 times from Auto Zone, it was under warranty for two years, the battery that was replaced for the third time is now bad. It would be 2 years Jan 9 2019. But the are telling me that the warranty only covers the original battery I purchased!! What type of sense does that make when Im not using that battery any longer because it was bad!!! Never made it 2 years with neither of the batteries!! That really sucks. I will never purchase Another battery at Auto Zone.

Very awesome

They are very rude my husband spent alot of money with them and a employee had went off on him because he didnt know what kind of hose he needed

Gteat service

12/27/2017 Temp. is 32 degrees and dropping to the 20’s. Blower fuse went out due to a Nissan issue. I have a scheduled repair in a few days. At this time I needed a replacement - need heater working. I walked into the store at 8:30 PM, closing time is 9:00 PM. All I’ve ever heard from my family is how helpful AutoZone employees are with help. Tonight, not a fact for me.! No other customers are at the store, there are 2 employees stocking and cleaning trash. I get their attention with a hello and show them my fuse panel and my phone picture of the diagram. I asked for help putting in the fuse, they both tell me they can not and not at night time. One tells me to come back in the morning, I tell him the temp will be in the low 20’s. I bought fuses and a flash light to do myself at their front door... My vision is not good so I could not see to change out fuse. At this location I’ve seen AutoZone employees install windshield wipers, carry out batteries and install, etc... I’m very disappointed. If I’m wrong and there’s a policy in place on no fuse installation - I redo this review.

Good about helping you find out the problem, and assist you

Very helpful! 👏🏻 Put my battery on for me in the rain! I wouldn’t go anywhere else. Wouldn’t even take a tip.

Great very helpful

Nice place

I do like AutoZone very much with their services and prices!!! The Staff is so very helpful, caring, and kind. They really help you out!!!

Snobby employees

Great service from people who really know cars and trucks. The best parts and the best price.

Sucks now days they have very few people that know anything and cant be bothered to help you

Cashier was friendly however he wasnt very knowledgeable about the store products. Perhaps he was new to the front registers and hadnt worked the floor. But at least he was willing to make an attempt to help.

Very helpful staff. She Printed out extra info about my engine light to help me out. And then explained in full detail what was wrong when I had no clue.

Always have my parts in stock. Clarence is the best and most knowledgeable of the employees.

Best experience by far! The managers customer service and mechanical knowledge was most impressive.. I didnt catch her name but, thank you maam !))

I forget the name of the guy who helped us but he was friendly & helpful.

I was getting a strange message on my dash about hill start unavailable. I googled it and it said a weak battery could be causing it. So I went to AutoZone and had my battery tested for free. This was on Labor Day. Very happy with the service.

Your place is nice and clean and people were very respectful and helpful

Employees here will help u and they dont give u the dumbest answer u may get from the other guys ( i dont no ) is definitely the wrong answer.

Arkansass side is great..Texas side not so

Better than OReilly Parts. The couple women that are very rude. The guys are pretty helpful

A very good team of people kevin was a life saver.helped me get my van running.

Great place for parts. But let me tell you. Everytime I walk in theres only one person cashiering and trying to help all the 10 or so customers in line. Heard someone on their phone in the back, playing music, which is apparently more importantl than the customers. For quick and quality service I recommend Orieleys. Never have I had to wait 15-20 minutes in line to buy some damn screws That they didnt have in stock and had to order them. Nope. I wasted my time

The service! Always happy to help; they tested my car battery AND changed it for me for no extra cost. Alex P is the man at Auto Zone!!

Did not have what I was looking for, always sells wrong parts

I love Anna she will.get you the right part

What can I say

Always helpful staff and i always find what i need.

Warm employees. Lots of help

Helpfull and allways have the part i need for cheep.

Friendly staff able to give good advice on repairs

If I get mechanical parts they always need something else or something removed. NAPA is better.

The staff here are always extremely helpful and have even been nice enough to show me how to do things.

Great staff. Quick and accurate.

Great services almost all of the parts u could need

Huge parts selection at the best prices. Friendly staff helps diagnose your issues for free.

Great prices. Usually have what you need in stock.

Busy place, but quality service

The guys at the AutoZone here were very helpful and they even gave me a discount on an expensive piece that I was needing. Im very thankful that they were there whenever I needed them.

Now is not a good time for me to fill this out

Its cool they are usually stocked

Good customer service and very friendly employee

Good prices & helpful employees.

Awesome ppl and great customer service

Love this place

Awesome service for a car newbie like myself

Had the parts I needed at a good price.

Prefer the one closer to my place.

Good place to get parts for your car

They were helpful and polite.

They had what I needed.

Saved $$100 on a strutt for my 2005 Chevy Equinox.

Has Just About Any Part You Need For Your Vehicle

Helpful friendly service, well priced, clean.

Helpful staff. Had what I needed.

Where i go to get the best prices

Great service and polite workers..

I usually use OReillys but I did get a couple wrenches I needed and some new caps.

Love this place the employees are awesome