Bart is great to work with - Love the Yukon. He really cares about giving the best value vehicles to us customers. At a time when most dealers are just flipping average condition cars with some makeup, Bart at Grace Auto is only selling genuinely clean higher level cars and trucks at great prices. Do yourself a favor and shop here. You will immediately see the difference - No pressure - higher quality. Thanks Much!Alan Belville
We spotted a car we were interested in on a Sunday when the office was closed. We left a message and Bart called us the next day. He did his best to find out some information for us about the vehicle we were looking at. We live about an hour and a half away and he made the process super easy and kept in contact with us. He didnt pressure us and made the experience easy and fun. He has quite a few vehicles but they offer a nice small town feel instead of just being a number at a big dealership. We left happy and will return to Grace Motor Mall for vehicles in the future. We appreciate the honesty and fairness offered by Bart and his family. Great family run place that deserves your business!
I absolutely love this family owned business! They were upfront with pricing and there was no salesmen BS. They were very professional and treated us fantastic. We bought a beautiful Jeep Wrangler that in my opinion was just perfect for us. They turned a tragic event into a joyful one. What a blessing to have found these guys. I highly recommend purchasing a vehicle from this family. You won’t be disappointed!❤️
WOW! Nothing but respect for Grace Motor Mall! I’ve visited GMM once before, I met with Bart and he explain my options to me. I left without a truck but knew very well I’d be back. About a month or so later my girlfriend and I stopped in last minute on a Friday evening with a trade in. We sat with Bart and his son Kade, who were very accommodating and rode out my options once again. Bart is very knowledgeable, super honest, and upfront about anything and everything he covers with you. Kade is very welcoming, very humble, and answered any questions we had about the inventory. I left in a wicked a** Chevy knowing very well, I bought a quality vehicle. You can tell this family has built a business off of honesty, authenticity, customer service, and just straight up quality vehicles. I know for sure I will be back, and I cannot recommend anyone enough to go check these guys out.. I couldn’t of made a better decision!
If I could give 6 stars, I definitely would! The Grace Motor Mall family is exceptional! We flew from PA to pick up our 2015 Jeep Wrangler last week. The Jeep is gorgeous, drives really smooth (we drove it 650+ miles home) and is extremely clean inside. We were super impressed with it’s condition based on the age of the Jeep. You can tell Grace Motor Mall takes pride in the vehicles they sell. The buying process was just as exceptional. I can’t say enough about the service I received from Bart starting from our very first phone conversation. His honesty, kindness and thoroughness spoke volumes! I am a huge fan of reviews, be it good or bad. I believe it helps others, so they are a great thing. The reviews I read prior to doing business with Grace Motor Mall were spot on. I am so appreciative to others who took the time to share their experiences. It helped lead us to Grace Motor Mall and our new Jeep and we couldn’t be happier! Thanks, Bart, Kade and family! We can’t wait to see you in a few years when we are in the market for a truck! I never imagined we would buy a vehicle that was located 12 hours from our home but we did and we’d do it again in a heartbeat!!
It was very nice and relaxing doing business with everyone at Grace Motor Mall. Michelle and I saw a car that caught our eye. We pulled in and checked it out. Ask if we could test drive it and without hesitation they said of course and politely handed us the keys. They made the experience simple and hassle free. Thank you Grace Motors!
It was a pleasure to buy from Grace motor mall. They didn’t try to sell me a truck, they let me buy one. Awesome inventory and a great family to do business with.
As a first time customer I have to admit that this experience was the best I have ever had with a car dealership. Owner and son were more than accommodating when I explained my reasoning for wanting to trade down. (which most buyers don’t). They listened and answered all of my inquiries with full and honest answers.They were very understanding of my financial needs and were able to put me into a vehicle that would not only lower my monthly payments but also the total amount that I was in debt.The vehicle I purchased from them has more than met my expectations.They made the financial end of financing the vehicle so easy and were able to get a better percentage rate than I currently had on a brand new vehicle which lowered my monthly payments even more.I will certainly be using there services in the future as the need arises and highly recommend that if you are in the market for sure give these folks a shot.J Gamble
Grace Motor Mall was recommended to me by sister as she and her husband. They had bought a truck from them for their business. I was very glad I found them! Kade and his father were both very helpful and nice. They took my questions seriously and treated me with respect, unlike other dealers in the area. They went out their way to make sure I was satisfied and got the truck I needed and wanted! Thank you so much Grace Motors!!
First time buyer!! We drove 2.5 hours to look at a truck and we drove home with it. Bart was amazing- no sales pressure, super honest and nice. He made the buying process super easy. We would highly recommend!!
Great buying experience! My husband had been looking for the “right” truck for quite a while. He saw this truck online and called the next day. He talked to Bart who answered any questions he had and it did indeed have everything my husband was looking for. We are over 5 hours away so when Bart knew that he let us put a down payment down over the phone and took all our info. He said he would keep it in the shop until the weekend when we could head that way. We made the trip and we were very impressed! As soon as we walked through the door and told Bart and Kade who we were they got out our paperwork (that was ready for signatures) and pulled the truck around. We took a quick test drive and the truck did not disappoint! Since they had everything ready before we got there everything went so fast! The guys were super friendly and made us feel like family, even giving advice of a great place to stop along Lake Michigan on the way home! I would recommend them to anyone and would buy from them again, even if we have to drive over 5 hours!
Kade and his father were straight to the point, told me all the info on the truck they had. Took my application and strategically sent it to a couple credit unions, not using the shotgun method with my credit was very respected! They communicated as I expect sales professionals to do, not pushy but quick responses! They sold me my first clean lifted truck and I don’t see myself going anywhere else any time soon! Thanks men!
The Gentleman that work at Grace Motor Mall are amazing! All around the best Truck/Vehicle buying process i have ever gone through. I Deffently will recommend them to anyone looking for a Vehicle.
Love this place, they were all so helpful and nice. Truck was on my bucket list, I’m so happy with my purchase, they are my new best friends with all my auto needs in the future. I would recommend Grace Motor Mall to anyone looking to keep your money in our local area to keep local businesses thriving! Please come and talk to them if your looking to upgrade your old tired vehicle..Another happy customer for them of many I’m sure!
They were extremely cooperative with my schedule and time to come and sign and pickup the vehicle. made me feel more comfortable and confident about my purchase, love how it’s family owned and operated. Definitely would buy from them again!
Made a 500 mile trip for the truck i wanted. The entire buying process was hassle free and the family here went out of their way for me to have my cake and eat it too. Im beyond grateful. Nice people. Great family owned and operated business.
First and last place you’ll need to look for an amazing truck and even better service. First time buyer. Was a little nervous to say the least.Bart and kade changed that as soon as I walked in. No pressure shopping, very helpful, and felt like family. Will be recommending to anyone looking for a the best deal. Couldn’t find a better price.
Great people to work with when buying a vehicle. They got me in a new upgraded family friendly vehicle the same day. Easiest car buying process I’ve ever experienced!
Bart & Kade where Great. First time ever trading a car in for another one. It was painless and Easy. They where honest and upfront. And got it done quickly. I would recommend them!! I love my jeep wrangler I got from there. Would do it again with them. Please check them out. You wont regret it.
Purchased a used F-150 for my business From Grace back in June. This was my first purchase from them. One of the very best purchasing experiences I’ve had. Fast and easy. They were very upfront with known issues of my make and model. Even gave me some info to research before I bought. The extended warranty they offer is top notch. ( thankfully it’s still unused) I plan on purchasing all my work trucks from them in the future. All and all a wonderful family owned business! Keep up the good work guys!!
Typical car salesman feeding you the works. Felt like I was seen as a dollar sign not a customer. Trucks are definitely over priced for basic packages. Don’t waste your time.
Grace Motor Mall has gained another family as customers. Bart and Kade were awesome to work with!! Their honest, upfront, no pressure sales approach, greatly helped us make our decision to purchase a vehicle from them. After purchasing a few vehicles in the past from other dealerships, these guys definitely made the purchase of our “new to us” RAM 1500 the smoothest experience possible. We definitely recommend Grace Motor Mall to family, friends and anybody looking for a vehicle. We look forward to working with this small family owned and operated business in the future! Thanks again!!
My experience goes way back. I’ve know Bart for many years. He’s always worked with the customers to make sure they get into the car they chose, at a price and payment they can afford. He’s learned this quality from some of the best! I can only imagine the joy of having his son to work with. Great job Guys!
Anyone looking to purchase a vehicle needs to come to Grace Motor Mall. I was looking for a truck on their website and a day later I was financed and picking up my new truck from them. They made it so simple for me! All of the staff there were very professional and friendly. I highly recommend dealing with Grace Motor Mall!
These guys here at GMM are absolutely awesome! They helped me and my family out when we were in need of a vehicle. They got us in a car quickly and professionally. Family owned business is definitely the way to go! Ill always send people your way!!
Bart stands behind his customers, Bart and wade will and do what they stand behind! Just bought a truck from them! And I had a little hiccup but Bart pulled through to get me back on the road! I praise grace, grace motormall! Legit as it gets! Love these guys!
My wife and I were very impressed with Bart and Kade. We were given a very fair trade in for our old truck. We got our new truck for a great price. Our options were laid out for us and never felt pressured into anything. We said what we were comfortable with for a payment and Bart delivered. If and when we decide to purchase again would not hesitate to stop in to Grace Motor Mall first.
Grace motor mall is awesome and easy to to business with. I wanted a new truck and saw a 2017 f150 driving by and spoke to Kade, he put a tag on it for me and I drove it for about 10 minutes. I went back into the offices and wrote it up. The whole process was so easy and no pressure. It took about 10 minutes and I was out the door.Definitely would go back there again!
The smoothest car sale!! Very friendly staff and went the second mile and sold me an awesome vehicle - VERY pleased— VERY honest and up front salesman- Thank you Bart! He stayed a little after closing, so I could get there to close on my vehicle and drive it home!!! Would recommend closest family, friends or anyone, to purchase a vehicle from them — you won’t be disappointed!! TOP NOTCH!!
Vehicle number 3 from these folks. I said it once and I’ll say it again, this is the only dealership I will buy from. Completely hassle free, quick, easy and friendly service. They pulled a rabbit out of a hat for me on this most recent purchase and it truly impressed me. I will be forever grateful for what they were able to do for me and my family. To be able to say that about a business should speak volumes about how they treat their customers!
I was directed to check out GMM by my son and it was the best decision I made. Family Friendly business, no pressure at all and their services are above and beyond. The personal service that you receive as soon as you walk thru the door is excellentI would recommend GMM to anyone.
These guys are awesome completely in love with our new vehicle. Kade was so helpful! We looked at our Jeep on a snowy Christmas Eve day and they had pulled it into the garage so we could check it out away from the weather. We bank with Frankfort credit union and Kade had all their information so we didn’t have to do anything. They were extremely knowledgeable and efficient with the paperwork. They actually took time to get to know us, that’s refreshing! We highly recommend Grace Motor Mall to anyone looking for a vehicle. They only thing we love more is that we got to support a local business when we bought our Jeep. Seriously go to Grace Motor Mall!!
Bart and his son Kade run a first class car lot. These guys are down to earth, honest, and take the customers happiness seriously.
While I have never been to Grace Motor Mall, I have had wonderful experiences when Terry had his lot in Lapeer. Always honest, fair and pleasant to work with. He even found the perfect car for my elderly mother! I would highly recommend them to anyone.
Great deal! Honesty is appreciated and very rare to find. I was shown several small issues on a vehicle and was quite surprised by the honesty. I shopped other used car dealers and they attempted to cover up or hide the minor (and major) issues with their offerings. I chose to buy here on 8/15/2020 and have been driving the vehicle for more than a month. I am very happy with the purchase and would highly recommend this business to anyone looking for a used vehicle.
Thank you for the help and advice towards our purchase.
GREAT EXPERIENCE!!!Just bought my first vehicle from Grace Motor Mall and it will definitely not be my last!I greatly appreciate their candid, no-pressure style!The guys at Grace Motor Mall were nothing short of professional, proactive, and honest, with integrity.I will recommend anyone looking for a new vehicle, to definitely stop by Grace Motor Mall!Thanks Guys! I absolutely LOVE my truck!Amanda
Bought my lifted 2013 Ford F150 back in July. This was without a doubt the best car buying experience I have ever had. Grace was honest, professional and very easy to deal with with absolutely no pressure the truck I got has been awesome with absolutely no problems. I brought my truck in for its first service and Grace service department was absolutely amazing. They also did a favor for that was above and beyond expectations. I cannot say enough about this business, the staff or management. Great group.of people, its been an absolute pleasure.
The crew at Grace Motor Mall were fantastic, easiest and best car buying experience I’ve ever had.
Great experience and excellent service. I highly recommend Grace Motor Mall!
I recently purchased a truck from Grace Motor Mall. I have never had such an easy and stress-free experience purchasing a vehicle! IT WAS AMAZING! No haggling and no high pressure sales tactics!!! They even gave me more for my trade-in than I expected to get! Im thankful Ive found my dealership for life, it makes everything so much easier...one less thing to worry about! Other reviewers have said it as well: you truly feel like family here.
I have to say that if you want a no hassle no gimmicks place to shop for your next vehicle you definitely want to shop at Grace Motor Mall. It is a family owned and operated business that knows how to make a customer feel at home. My wife and I went there looking for a solid and reliable truck, Bart says no problem, not only did he get us the truck we admired at the best deal but he and his family ensured that it met our quality standards. You can count on my next vehicle will come from Grace Motor Mall! Thank you for the best buying experience of my life.
I purchased my vehicle from Grace Motor Mall a little over a week ago now. It was my first time going through a dealership, and Kade made everything so easy and stress-free. I highly recommend Grace Motor Mall to anyone looking to purchase their next vehicle.
I have known Bart and his family for the better part of 25 years. From down state. I gotta tell ya. That this is one great family. They are just a hard working family. The honesty and hard work is something that lacking in the world today. I for one appreciate who Bart, Kade, for running their business the way they do. This past weekend a very good friend of mine needed a truck. It was just to easy and smooth the way it all transpired. They treated her like family and I know that they will stand by her purchase. A High 5 my brother. And Kade you was awesome making her feel at home. Thank You so much guys Kudos to ya
Absolutely changed my mind about car buying 100%. Bart and Kade were super nice and super helpful throughout the whole thing. It felt like I was buying a car from a friend!
We have had a great experience each time we have bought (four family vehicles) from Grace. Bart and Kade make it hassle free and always go the extra mile to make sure we will love the vehicle we choose. Thank you guys!
I have been looking for a truck for months. Kind of gave up hope as lots of overpriced junk and untruthful people out there. Well I sent a message on a truck to Grace motor mall very early one morning and Kade texted me back instantly. I made arrangements to do a test drive. One look at the truck and I knew I was buying it. This father and son team run an outstanding business. It was obvious that they really care about their customers and take great pride in the vehicles they sell. They even put a brand new battery in before I left just because they were concerned that the other one was drained during detailing. Wow!! The whole process took such a short time I couldn’t believe it. I drove the truck home smiling the whole way. I am a very skeptical person and not easily impressed. Well these guys showed me there are still very good honest people out there. Yep, I am IMPRESSED!Mike
Terry, Bart, and Kade were so easy to work with. We went to the lot after seeing one car, and ended up test driving two. The second was the winner. They were heated up for us, ready to drive, and when we moved forward with the financing, it was a breeze. Low-stress, super quick, and no pushy BS. The 2016 Infiniti Q50 was not what we were expecting to purchase, but the price and comfort, luxurious interior and features, and great reviews were exactly what we needed for the many, many miles of home care driving my husband does. Simple and friendly, and there for us after the fact with a minor issue the next day, which was resolved within 24 hours. Thank you!!!
Came from New York to pick up a sick Tacoma. Very easy people to work with. Great customer service, and even better trucks. Highly recommended 👍
Our family has been going thru grace motor mall since they opened! Kade an his father always make it a easy way to buy a vehicle whenever we go there, never any pressure it’s like buying it from family. Thanks Again guys for the the great truck!Sincerely, Logan K
Friendly, honest and easy to work with, no high pressure and vehicles are in great condition with very competitive pricing. Thanks for the great new truck!
You located a manual for me, which I appreciate and are working on getting the other key. I appreciate the effort. I do love the Escape.
Even though they are only able to do remote sales, the crew at Grace made it very easy and hassle-free for me to purchase my new truck. They even helped me out and delivered it to my work. They are more than willing to help you out with your vehicle after you purchase it too, which is awesome of them to do. Highly recommended, thanks again guys!
Finding Grace Motor Mall is the best experience buying a vehicle Ive ever had. The owners ( Mark & Kade ) run their family business with respect, honesty, and with a No Pressure attitude. I found Grace Motor Mall on the web after searching many different web sites for a Jeep Wrangler 2 Dr. I checked out their inventory and their it was, my 2015 Jeep. I called and talked with Mark about how clean the Jeep looked. Mark mentioned that he acquired the Jeep from someone who had recently moved to Michigan from Arizona so the Jeep had never seen snow. I mentioned that I wanted to see it and test drive it. I set up an appointment and when I got to Traverse City Mark had it outside ready for me to check it out. No Pressure just take the Jeep for a ride if you still want to. I took it for a ride and everything Mark described it to be was true. The color was right, the mileage was low, the condition was near perfect, no rust. The Jeep is great overall. The Jeep was only half the deal though.What I have to mention here is that Mark & Kade run a honest family business with a No Pressure Attitude. What a relief. They were both so kind, thoughtful to me and my wife (the customers). They took care of us and made it possible with a great Jeep, financing, warranty etc. The entire time we were there I felt as though I had met friends I didnt know I had. We talked about lots of things like family, health, mountain biking etc. When the deal was done I drove away back to Lansing, Michigan a proud new Jeep owner that had met a couple great guys who spoke from the heart, real people who put their customers first. Im so thankful I found Grace Motor Mall. I had an overall 100% experience and would recommend anyone looking for a used vehicle in excellent condition to start with Grace Motor Mall.
Grace Motor Mall has been mine and my families “go to” for car and truck purchases. This is a company that cares for its customers. They go above and beyond to ensure their customers are well taken care of. I would recommend this business to anyone looking into the purchase or service of a vehicle.
After searching and discussing our options for buying a car that would accommodate our fur babies, my husband and I went to the local Ford dealership to buy new. Long story short, it wasn’t a good experience. Feeling defeated and in need of a positive experience to lift our spirits, we stopped by Grace Motor Mall because we had interest in a couple vehicles we saw on their awesome website. It was a COMPLETELY different experience in the best way possible. Kade and his family were easy to work with and super down to earth. Exactly the kind of people we like to associate ourselves with! They weren’t pushy and accommodated all of our needs due to our chaotic schedule. I don’t mean to get political, but as the woman in this circumstance I was very pleased by the fact that my voice was valued and appreciated (not always the case when dealing with sales and being accompanied by my husband). Eddie and I will most decently return to Grace Motor Mall for future purchases and we would highly recommend them to anyone looking for a quality car and positive buying experience! Thank you Grace Motor Mall for all of your help and support in our purchase! We love our Jeep!
Great selection of vehicles, good prices too, love the no pressure sales. Definitely worth a look.
Dont know how they are in person but their website needs serious attention. Nobody needs call for the mileage or price or months without pics. You guys trying to sell cars or collect emails. What people are supposed to email 10 times in order to compare YOUR inventory...Response to response. So youre telling me while youre putting in most the info on the vehicle up you cant put all the info up....that makes no fuggin sense. How abput this if ypu cant put the whole listing up dont put one up art all. Wow problem solved.
The owners are wonderful people. Down to earth and very nice. When shopping for vehicles with these people, you dont get that feeling of are these people trying to screw me over like you might get at other big name dealerships. I came in with just the intent of finding a new truck for me and sure enough I did. Everything went very smooth and felt good. I would highly recommend checking out this dealership if youre vehicle shopping. Great selection and great people to do business with.
I have had nothing but great experiences with Grace Motor Mall when purchasing my 4Runner 2 years ago and through all of the services I have used on my vehicles since. Including, oil changes, swapping of winter tires, and even redoing the brakes in my wifes van. Bart and Kade are extraordinary people who have always treated me like family! Referrals I have sent to them have always had good things to say as well.
After searching around for about 6 months, I saw the perfect truck at Grace Motor Mall at a great price. My interaction with the salesman (Kade and Bart) was pleasant unlike other dealerships. I would highly recommend Grace Motor Mall to anyone looking for a new truck!
My experience with Grace was great. Family owned and honest place to buy a vehicle. I would recommend this place to anyone, and Ill continue to buy my trucks from here!
Family friendly, and willing to make ends meet for the customers satisfaction!
I have purchased 3 trucks from Grace motors and they have always provided great customer service. Thanks again
I want to thank Grace Motor Mall for such an easy buying experience. It was such a relief to deal with normal people. Never felt pressure from them. I love the atmosphere in the dealership. Very well done guys. Grace Motor Mall will always have my business!
What a great place to buy a truck. Great people there. Told the the truck I bought was pulling to 1 side and they took it in the next day and had an alignment done on it
I don’t even know where to begin. This is the 2nd vehicle I’ve purchased from Grace Motor Mall and honestly I will never buy from anyone else. They have the absolute best customer service and provided me, once again, with the best overall experience. No pressure sales. They are extremely knowledgeable and helpful, funny but professional... But wait, that’s not all, they treat you like one of their own. Bart and Kade-the entire team at Grace will treat you like family. They have an awesome selection of hard to find gems. Mostly 4x4s and “fun rides”. It’s worth checking out - Especially if you’ve been through the ringer somewhere else or you’ve been searching for that perfectly priced vehicle. This level of service, value and quality is hard to find now a days. Take it from me, Grace Motor Mall is hands down the best dealership in TC!
I am very pleased with the customer service of Grace Motor Mall. I saw a Tacoma they listed on line and check out a few at the lot after hours but didnt see what I wanted. So I emailed them and ask them to let me know if they ever had a manual transmission Tacoma in to let me know. They promptly got back to me in a few days and said it just so happen they had just traded a in Tacoma 5 speed manual single cab base model. I jumped on it right away! And bought it a few days later. They were super helpful getting the credit union give me a loan. I was happy they let me test drive it and take it to my mechanic to have it inspected and replaced all the the breaks at my mechanics recemendation. I was not pleased that they tried to cover up rust that was starting on the tailgate with a plastic strip! And when I asked for a discount because of the rust (they were asking top dollar) they said they would fix it with high quality paint and do it right but they only sprayed a little black paint on the edge and kept the plastic cover up strip on. And also they said they would clean it up and detail the inside but they never did, it seemed like as soon as they knew I was going to buy it they stoped cleaning it up. And also the previous owner had cut large holes in the truck bed to make a over sized tool box fit and they did not tell me about that either and I didnt see it till after Id bought it. Given the price I paid for it I would have been more satisfied if they had been open about the rust (which was normal for its age and being in the rust belt) and didnt try to hide it. And if they had detailed it like they do with all the others on their lot.I would recommend Grace Motor Mall but would say really make sure you check for rust and hacks to make the truck seem not so used.
Grace Motors is outstanding. They are by far the best dealership that we have ever worked with. They were awesome during the purchase process and even better when it came to service after we purchased our vehicle. We highly recommend Grace Motors to all of our family and friends! If you are looking for a vehicle, do yourself a favor and talk to Bart or Kade and Grace Motors! They WILL take care of you!
I have bought 2 vehicles from Grace and have been treated awesome with great prices on my trade ins. They treat you like family.
Great people - friendly, helpful, honest, patient. They worked with us, to get what we were looking for at a price we could afford. Would recommend them to anyone. They definitely have my business going forward.
Had a excellent experience, good family and friendly atmosphere would highly recommend to anyone. If your ever in traverse city this is the place to buy a vehicle!
Family owned, great people willing to help you find that great vehicle,
They have the best customer service with the best overall experience. No pressure sales. We won’t be buying our trucks from anywhere else but Grace motor Mall in Traverse City
Great place to buy a truck..friendly staff and easy to work with. Highly recommend them for your next vehicle! Shout out to Brad and Kade!
Kade and Bart were great. They worked with me to make a good deal on a great truck. Go check them out.
After shopping around at ALL the other dealerships in town, my wife and I were told that we were in search of a “unicorn” and it sure seemed that way....until we stopped by Grace and met with Jenna. She didn’t make us feel that way at all and got the ball rolling for us. She contacted us no more than 4 days later saying that our unicorn may have been found.Sure enough, it was the vehicle we were looking for and the baton was then passed to Bart and Kade who finalized everything, keeping the vehicle in the price range previously discussed, while throwing in a few extras to boot. A shout out to the gentlemen in the back who did an excellent job detailing and preparing our sweet ride for years of family enjoyment ahead. Great job to all. Thanks for keeping everything on the level, your quality workmanship, attention to detail, ease of business, fair pricing and finding us our Sequoia! Will be seeing you guys soon 👍~The LaFleur Family
Looking for a car and saw a car, that fit my needs, on Grace Motor Malls web site. Grace Motor Mall was extremely clean and filled with excellent vehicles on their lot. I was able to completely examine the car I was interested in, uninterrupted and Grace Motor Mall provided the floor jack and jack stands for me to inspect the undercarriage of the car. After inspection, began the wheeling and dealing for the price for me to pay. Negotiations when smooth and to both partys satisfaction. Yeah, I got a great car for a great price. Thank you Grace Motor Mall for a wonderful experience buying my car.
Could not have been happier with our buying experience at Grace. We bought our 2013 Tacoma Limited back in June. Good people committed to providing top notch customer service.Never any pressure to buy – thank you for that Kade! The inventory sells itself. They purchase quality vehicles with clean carfax-es, plus their inventory has been thoroughly inspected and any repairs completed before it hits the lot. Bart helped us with our financing through a credit union; and we also purchased some accessories (running boards, grill guard, visors, bed mat,etc).Was a bummer but not the end of the world, the supplier we ordered our accessories through, goofed up our order and we had to wait a little longer. Even though it was not Grace’s mistake, Bart went above & beyond to make sure we were 150% happy. Also needing mention, Brandon in the Service dept was pretty great sharing his expertise to make sure we were getting what we wanted and also did our install.Anyone we know who are truck shopping we tell to check out Grace Motor Mall. We will definitely be back!
My son bought a beautiful used truck and they made everything go so smooth. Honesty and willingness to actually help the customer. 100% will be a repeat customer
My whole family got vehicles here and I understand why, great customer service and quality product. I was happy with my decision to buy from here.
Working with these guys was one of the most amazing experiences ever. Super friendly, I felt like part of the family and they went above and beyond to help me out . Super knowledgeable and when I found out about their full service department in the back and they told me their rates I was amazed . These guys truly care about their people, definitely the good guys!!!! Will be back and send everyone I know in their direction!!! Wish I could give them 10 stars, they’re sincerely amazing!!!!
Great place and great family to purchase a vehicle from.
Very pleased with the service all the way around! Bart and his team are very knowledgeable about vehicles as well as financing them and want to help you find the best fit for you! We will definitely be repeat customers and will continue to refer our friends and family to Grace Motor Mall!
I was a Grace Motor Mall loyalist before my latest repair by them, but now theyve really won my heart
Hit a piece of wood with nails and pulled into this business because it was the closest stop. Gentleman came right outside and saw what we had done. Told us to pull it around back and their team patched it in 20 minutes and we were our way. Very great experience
This is an awesome place to do business! They were right up front, honest, and above board in all our dealings!! We got free oil changes too!
Working with Cade and Bart at Grace Motor Mall was a breathe of fresh air. Easy to work with, polite, accommodating, respectful and I never felt pushed into buying a car or felt like they were just trying to make a sale. Will certainly do business with them in the future. Thank you for the great experience.
I got a great truck at a good price the people are great to work with. And they stand by what they sell. If you need a good vehicle go see them tell them Ron Bolt sent you
I answered a question incorrectly...they do sell new car accessories but the vehicles are all used or certified.Bart, the owner is top-notch and I would recommend this place to anyone in the market for a vehicle.What he did for me was nothing short of miraculous and I will be eternally grateful and always return and refer him in the future. Free oil changes for life with any vehicle you buy and they will jump through hoops for you ... not a typical used car salesman at all!!!!!
Within a weekend I got financed and drove off with my new truck! Very friendly group of people, and I would very easily buy another vehicle from them.
Grace Motor Mall sold me an unsafe vehicle!!!The vehicle in question was sold with mismatched brake caliper and rotor sizes, this work was done by their in house “mechanic” and could of caused me, and my family great harm. After communicating this to the business it took the owner multiple days to return my call.Anyone considering buying a vehicle from Grace should also be aware that most of the vehicles on the lot are imported from Canada, and have lots of undercarriage rust. Also in our experience the title arrived without any mileage noted.
Fair pricing and great customer service - thanks!
I was looking for a specific car, which they had. I do not live nearby, I actually live downstate but when I called Grace they offered to deliver the car! I ended up doing a walk around of the car over the iPhone, and took delivery of it a few days later. Love the car and accommodating me (Im the first to admit Ive never been called low maintenance) haha. Definitely recommended. The car has been great and was exactly as described.
My son bought a 2003 Nissan xTerra from here and drove it across country to Portland, to Seattle, to LA, to Phoenix, then to Austin. He says its one of the most reliable vehicles hes ever owned, which I should agree considering how far hes driven! He still owns it till this day with no major problems.
Amazing. Kade was awesome. Definitely worth the stop. Super friendly and first-buy friendly!
Sold 16yr old a car of doom. After seeing the car on cargurus website I called Grace Motor Mall and talked to Cade. I explained to him Im a single mom the car is for my daughter 16th birthday. I asked not to waste my time or his time and be honest what shape the car was in because I live an hour and half away. He said car looks good. I said well I have been told that many times and get to dealership and its not. He assures me hes being honest because its his dads business and his name means everything would never ruin his name. My daughter drove her new car home when we got home she told me about the issues she had driving home. I called a very reputable certified dealership that was local to me. The car needs over $6,000 of repairs. Its not worth fixing. I called Cade regarding the issue and he was not available nor did he return my call. I then text message him and he replied if you want to discuss anything call Bart Lewis tomorrow after 9am. I called and of course he wasnt available nor did I get a call back so I called again in the afternoon someone did put me thru to Bart he called me by a differ name I said no he said oh thought you were someone else ( no wonder I got thru) he said he had to pull my file and look at my driver license because he didnt remember me or my daughter. He proceeds to yell calling me a liar and that his son never promised anything. I apologize saying I misspoke he assured me not promised. He called me a liar again stating his son never guaranteed a car. I said I never claimed he did. He continues to yell at me that the place I took the vehicle (which he had no idea where) was trying to rip me off and that he can get parts at cost. The cars not worth the cost of repairs and that should tell me the place I took the car is trying to rip me off. I explained not at all they told me flat out the cars not worth fixing. He proceeded to belittle me stating numerous times that I signed 4 different docs stating as is and $5,000 is nothing. I said maybe to you but not a single mom. He says Ok it is alot of money I have a $7,000 golf cart that needs work. I said no matter what the bottom line the vehicle should have never been on your lot for sale and just because I signed as is doesnt change the fact you ripped me off. He said they dont check there vehicles. I said well the prior owner definitely knew. He argued stating no they didnt and if you ever met them you wouldnt be saying this. I said its dripping oil and the fact that when you lift the hood the entire top side was cleaned spotless someone knew. More back and forth he final says if he decides to look at it that doesnt mean hes fixing anything and to call him back Mon or Tues, it was Thursday. Hes never available nor do I get a call back. He claimed his bad reviews were from people that he calls liars and Im going to be so happy with Grace Motor Mall Im going to say nothing but good stuff.After the above posted review I received a response from Bart Lewis (he posted it below mine you can read it) seemed so nice like he was really willing to fix the car. I called and to my surprise Bart answered ( I couldnt even get him to return any of my phone calls before posting my review) He said I told you to call service and schedule an appointment. I apologized and said ok what is services phone # I just assumed it was this one. He said it is, let me remind you of what you seem to not be able to remember from our last conversation (prior to my review).He proceeded to tell me something completely different. I told him thats not what he said at all and I told him what he said to me. He claimed I was yelling at him. I asked if he was really going to be decent and fix the car or just wasting my time again. He told me I obviously cant hear correctly and then I went ahead and wrote a bogus review. I said i can hear prefect and I can speak fluent English and not to belittle any further. He told me he had alot of people around him last time we talked. In no way was he willing to schedule service, he only belittled me and told me my review was bogus
Worst vehicle Ive ever owned .. services are probably one of the worst. Lets start I bought my truck less that a year ago apon purchase truck looked good and drove even better. One week later both front calipers locked up almost causing a accident took it in . They found nothing wrong took it back did the same thing 2 days later also battery kept dyeing. .. took it in once again grace said no problems sent me on my way.. breaks locked up on my way home and had it towed home.. had to take off both callipers myself and take them in to show them they were locked up to get new ones also put them back on myself ...still under warranty buy the way ... also still had the battery problem and found out the brand new clutch with less than 5k miles leaked ... to which they say is my driving style. Ha.. sure .. take it in again for the battery turns out my headlight switch is causing the lights to come on when the truck is off ... they rig it so it doesnt do the flashing and tell me to come back in a week when they have the part in... one week later and only 50 miles out of my worranty.. they then tell my they cant fix my truck without $220 .. cause my truck is no longer under warranty. . Even though they knew of the problem when it was ..... so thats still red neck rig by them .. since then basically everything on the truck has started to leak .. fast forward to today I was loading some tools in the back and noticed the bed looked a little funny low and behold both front bed supports are rusted through and so I go to grace and state that with all these problems they should give a guy a break who bought this truck to get to work and its been nothing but problems its the least they could do he starts raising his voice I start raising mine they ask me to come into the office so the other customers dont here I refuse stating maybe they should here thats when I was told to leave the cops were being called and also the wonderful boy even walked me to my truck and got in my face once I was seated and started threatened me.... dont waste your time go elsewhere
The owner and staff are very friendly and helpful will go out of there way to make sure you leave happy.
Friendly staff, however went to pay for the vehicle I was looking at and was told it was miss priced and that the real price was almost double the price it was listed as originally. Seemed a bit weird to me the company would not know the price of there own vehicles.