Incredible customer service! We love the quality of the printing work we get here to support our business. From yard signs to vinyl banners to business cards and more, there’s nothing that we’ve needed that they haven’t provided quickly and for a reasonable price. And, the staff is the best aroune!
I had an almost rush print order that I needed to have done on Sunday Sept 12. I called the store, and Amanda answered. She advised me that she would help and have my prints done for me the same day. She was very helpful and courteous, especially with my needing them done that same day, and with my calling an hour or so before they closed. I received great service for what I needed that day. I will use this UPS store again. In fact, I already have! Great service!
The UPS store associates @3688, they always take care of me in a kind and friendly manner. I like the fact they all work as a team . Sometimes I have over 20 packages to send out, thanks to there fast and accurate service it take no time. I really appreciate all they do for our company. Thank you so much!
Shade & Alex helped me with everything I needed fast, quick and efficient. I would highly recommend this location! Great customer services! Keep it up guys ☺️
Amanda was an angel with helping me today! I have never shipped anything before and she made the whole process so easy. The world needs more customer service women like her. Will definitely be returning! Thank you again Amanda!!
Walked in today and received excellent customer service from Alex she helped me process my package and give me information on mailbox solutions. I appreciate all her help keep up the good job !!! You guys have great staff. The atmosphere was calm cool and collective...
Nike is a consumate professional! I enjoy her service frequently as she helps with send birthday cards to my out of town family. She is very cordial, knowledgeable, and helpful.
I come to UPS everyday and either Nyoka, Alex or Kasime helps me out. They are very friendly. I look forward to seeing them daily. Each one goes above and beyond their job duties. I love the great atmosphere and customer service!! Will definitely continue to come here for shipping items with my business.
Nyoka was super helpful and friendly! I would recommend this location to anyone who wants exceptional customer service. I’ll definitely be back!
The people at this store are so friendly and helpful! Close and convenient. I use them for all of my shipping needs & Ive never had a problem!
Shade was patient with me although I was rushing and he went the extra mile to make sure I understood every part of the process, he remained calm and even made me calm, would give 10 stars if it was possible
Always a pleasure to visit and see Mrs. Debra and Amanda... They are so welcoming and willing to go above and beyond in providing the most exceptional service!
Beware owner of these local franchises is anti gun will not ship anything gun related! And has ordered his employees to run off all customers wanting to ship gun parts. Tried shipping two magazines and a grip module and was ran out of the store!! Communist!!! This includes 3 stores that I’m aware of Kathleen Warner Robbins, and Perry. Took them to FedEx and was shipped without issue. Will not use ups again.
The entire team was pleasant to work with and helpful. In particular, Debi was great to work with as she quickly assisted me in printing a unique individual letters.
Shipped a package while traveling though. Amanda was super helpful and knowledgeable. Also very quick as I was in a bit of a rush.
First I would like to say everyone greeted me when I came in which is very rare, love the great customer service!
This store has great customer service. Ms Debbie went above and beyond to help me. Thank you!!
So usually I send my mail and packages through FedEx but this particular day I was running late and came across the UPS store so I stopped in I had a package that had to be overnighted so I was serviced by Nyoka and I must say she has really changed my experience with mailing and shipping and I do believe that FedEx is no longer my go to. Nyoka has outstanding customer service and shows clear care and concern. With me being in a rush and already irritated by the time she was so quick and was able to get me in and out and I still had time for my routine coffee stop!!! Thanks again!!!
Thanks Nyoka and Alex for great customer service and great service
Amanda Cole is very kind, helpful, and knowledgeable. She is an asset to the business.
Thank you so much for your kindness!!! May God Bless you all!!!
Quick and friendly customer service. Thanks Raven.
Employees went above and beyond to help with mailing! Wonderful customer service.
Fast and Easy. Amanda was a great help!
Go to FedEx, only shop here if you want to be treated like a terrorist.I was forced to give a phone number, then the clerk said I couldnt mail my clothes without providing a photo ID as well. They he opened my package to verify what was in it. He said a photo ID is necessary for a return to sender which is BS. Thats already written on the package.I wont be shopping here again as I suggest you do likewise.
I dont know how much more unamerican this store can get. They refused to ship gun parts/lasers because it was against the owners beliefs but not against company policy. Told me no and to go elsewhere. Do not suggest this to anyone, especially in a military town.
Excellent customer service! The young man that assisted me was courteous and professional. I hopeHe receives the recognition that he deserves especially since I did not get his name. I was in your storeOn 11-21-20 at 10:04 am. Many thanks.
Casey was very rude and was charging extra for services not needed. I have done business with other UPS locations for years and never had any issues. I wouldnt recommend this location.
I don’t recommend this location. I went to drop off a package and the female worker in there was rude and threw my package behind her like it was nothing. Remember people, customer service is everything.
Fantastic customer service! We left town for my sons wedding in Louisiana, leaving my youngest daughters bridesmaid dress. We didnt discover this until Friday morning the day before my son was to be married. This store went above and beyond on customer service, which is so very hard to find these days. In particular a team member at this store named Xoici handled the shipping for us, keeping us informed of the transit location, and calling us when the package arrived just to make sure everything was in order. She took a personal interest in making sure it was handled and all I can say is WOW! Im so very impressed and so appreciative of this young ladys professionalism, attention to detail, initiative and customer service. This store really came through.
This store is a joke. Sadly, they accept Amazon returns, however, they do not provide the ease of returns as every other store (that accepts returns) does. I went in, not realizing that I had to pre-package my return and print off the label. So, I was told, with a lot of attitude, that it would be $4 to print ONE label in their store. They have lost their ever-loving minds. But, i shouldve figured seeing how they wanted $13 to pick it up. I literally walked next door to office depot and printed the same label for $0.21. Shame on you ups.
Went to send gun stock only to be camo in Augusta ga. and this store would not it was completely harmless...FedEx had no problem with it
Send stuff with them all the time! Awesome staff. Never had ANY problems! Last sent 800$ worth of stuff including golf clubs. Tried and true.
Don’t even mention anything about guns. The store owner doesn’t like them, and the staff will refuse service.
Second time Ive sent a package with them. First time they had a package circulating from FL to the recipients town for two months and gave us the runaround when we called while also making no effort to call us to resolve any of those issues. I managed to get access to it by literally stopping by on the morning while visiting my relative and catching the delivery van before they sent it to be taken to another state once more before returning it to FL in an endless loop. This time, they took my items at the store, put them into the system, but I left before they packaged it up in front of me. Now it is lost. The contents? 1000+ dollars worth of stuff, all meant for my husband while hes our for military training. I paid for two day shipping, too, so I put down a hundred dollars for delivery as well plus what we lost. Dont go here. Waste of time, money, and, apparently, full of incompetent people and thieves.
Recently visited this location the last two days and boy have they turned their customer care around! Donna was very efficient and helpful with shipping items for my local skincare business! Providing bubble wrap, and suggesting packaging that would fit my items perfectly. My items are fragile and she recommended the perfect products to support the items I am shipping.Her demeanor and professionally are an asset to the team. Thanks for turning my experience around.
I love this store. Ive always gotten great service here. They really know business and are completely professional and very high quality. This is my go-to store in the area for any business needs that I cant do at home.
In and out no no lines, cheerful and professional employees, very well organized during this corvid time. I feel safe and well taken care of.
I have experienced the highest level of professionalism and received the same in quality of work. I recommend this store as the premier source of postal and printing services.Frank; the owner, and his staff is knowledgeable and courteous at all times. You will not have a better experience than at this store.
I went into their store yesterday with a bulky exercise machine I was going to return to manufacturer. It weighed 80 or so pounds. I stepped in and asked for a dolly. I was greeted with a smile and she headed out the door to help me. I told her it was ok but she followed me out on a very cold day and helped load it. She and one other lady were helping me and did a lot of work coming up with the best way to ship it. Turns out the cost was prohibitive. I apologized for all the trouble. These ladies were so nice and told me it was ok. I asked for the dolly again. She got it and proceeded to help me load it back into my vehicle! I was stunned. Customer service was incredible. They couldn’t have been any more amazing! UPS should be very happy to have these two ladies working for them! I wish I had gotten their names so I could mention in review.
Had to make 3 total trips due to the notary making errors on signed and notarized documents. She didn’t charge us for the 2 come backs over her mistakes, but was time costly to my family.
Ive went into the store 2 months in a row, Ive had major jobs that had to be complete. From the big banners on vinyl, programs, letterheads, financial statements, all of these things were were designed, completed, at the time that was given, and not a lot of time to try to get it together. Shout-out to Mrs Debbie. You rock girl, I have never walked in the store and you didnt have a smile on your face, all the crazy calling you did it with grace i never knew what kind of day you were having because nothing never showed I know I was aggravating but you never let it show. Thank you, thank you, thank you youre amazing..
Every time I have done done business with the UPS store on Watson Blvd I have had nothing but exceptional service. My last transaction with them was a request to print a picture on a canvas. It turned out so well! The recipient was so pleased. We will continue to do business with Frank and all the store’s employees.
This is where I go for all my post office needs. I support business that support the local schools. This UPS store supports my daughter and her high school soccer team. Ive always had great service for anything I need from copying to mailing items.
The Warner Robins UPS consistently exceeds my expectations in their knowledge of how to enhance photos, graphics, etc. The shipping and other services are prompt and so far, accurate in handling. All staff members are professional yet friendly, efficient and respectful. Highly recommend this Warner Robins service location.
Donna was a wonderful help with my printing order. Even though they were Christmas busy. She made me feel like a priority customer. All the employees were so cheerful. Something you dont see often mid December. Highly recommend them!
I just want to drop off my package and they let me wait for 30 minutes. They are too stupid to work...Change back to 5 STARS:The issue is resolved. I do not have to wait for more than 5 minutes to drop off a package. The staffs are friendly, active, and fast.
I had a banner made for my Dad in December. And the workmanship was outstanding! I plan to contract more work with this story. Im waiting to finalize a logo. I was impressed.
We arrived at UPS with armloads of precious family heirlooms that we needed to ship, some not even in boxes. The staff simply checked them all in, and took care of everything, packaging and all. When the packages arrived at their destinations, we found they had been packed with great care and protection, so that not one of the items was ever lost or damaged in the least. Problem solved.
This store is my go to shipping headquarters. The team of professionals at this store always go over and beyond to ensure quality shipping. These guys and gals deserve 5 stars.
I needed some fliers to use in the Warner Robins area. I was traveling. I found a tool on the UPS store site that allowed me to build and upload the flier.After completing my order I was contacted by the store and told they would be happy to stay a little past closing and complete the job and hand it to my local associate.WOW! Great same evening service UPS. Thank you Frank Miller, Jr for having a responsive team available to support the business needs of your community.
The UPS Store in Warner Robins, GA is a lifesaver for me. Living and working abroad, they forward my mail regularly. They are excellent about keeping in touch so that it feels like family. They are very dependable and reliable!
The UPS store on Watson is awesome. The entire staff, they have quick service, and available to help you if needed with print jobs as well as computer use.
Warner Robins UPS store has always been highly responsive to my needs. I have required special handling provisions for packages sent to and from WR during professional travel. I rely on this particular UPS store every trip.
The employees at this store are always helpful. They always take care of my requests in a timely manner. I know I can depend of Frank and his group even when I send last minute requests to them.
My item had to go in a large bag with a self sealing strip (not a UPS product). The clerk did not want to listen to me in the slightest about how to seal the bag and insisted on doing it her way, and I figured shed know best since she works at UPS, so I obliged. I regret not standing up for myself. The seal ended up wrinkled, when it couldve been smooth, had she listened to me. As a customer, I did not feel heard or appreciated, and Im not inclined to choose to do business there again.
This store provides excellent customer service. Debi is creative and very helpful from the beginning of the project until it’s completion. I always have an awesome experience when working with this store!Thank you.
Staff members are very welcoming and helpful. I appreciate their services!
On a Thursday I pay for order next day service and my packages doesnt arrive on Friday. I dont worry too much because I figure I will get it on Saturday before I leave for my trip. Unfortunately, I find out that UPS does not deliver on the weekends! So I have just spent over $100 plus extra for shipping, for something I wont even be able to use. The post office is open on Saturdays, so that is who will get my business from now on.
These people are awesome!! I always come in there to use their print services or transmittal services and I have my 2 VERY BUSY kids with me and I always am having a mommy brain moment it seems. They are so helpful and so patient.
I always have a pleasant experience every time I go into this location! The staff is always helpful and friendly.
I can count on this store to get me in and out quickly and their service is exceptional.
I have enjoyed getting my UPS mail in my email for each day. It is great.
Kind of slow and I had to do a lot on my own but my flyers turned out great! Thank you for your help.
The employees at the UPS store in Warner Robins, Ga was very helpful, kind, and knowledgeable. They shipped my packages in the upmost timely fashion. They also helped me with a school book I was expecting for one of my classes. Thank you so very much UPS employees.
Everyone at this UPS store is helpful, friendly and efficient at their work.thank you everyone.
Staff is excellent. The store is clean and the always are prompt. I have had to send several packages and printing. It’s my office away from my office.
We have been working with this store for a long time and they have always gone to extra lengths to make sure we are satisfied with everything they have done. This is definitely the place in Warner Robins, GA for your business needs.
Good service. Fast shipping. We like doing business w them.
Great ups store. In and out in 60 seconds for a Amazon return.
Outstanding customer service. Store is clean and the staff is always helpful and friendly
Fast, quality work at good prices with no attitude - perfect
I am not Ming 😡And am getting tired of the emails from you asking about your services !
I have been there many times with every visit when I go to that ups. Store the employees are most helpful and understanding with my shipping or postal needs and they also sell stamps and also I like there business cards designing services and printing I was happy with the design
Order done monthly by email. Responds that order is received. Lets me know if any issues (none yet). Order is always ready & delivered on time.
Staff was very friendly and helpful.
These folks are very good at what they do. Theyre mine go to store for all things shipping, notary services, etc.
Every time i go to they have been courteous and very helpful
Great neighborhood place to ship packages and mail letters from - very convenient.
EXCELLENT CUSTOMER SERVICE, MS. DEBBIE AND TYHE REST OF THE STAFF WERE A TRUE CHARM TO WORK WITH.WILL RECOMMEND THIS LOCATION TO ANYONE.THANKS UPS STORE 3688
The great folks at the UPS Store in Warner Robins provide excellent service. Whether its packing, shipping or a mail box you need, these are the pros.
Helpful and handled all the packaging and shipping from a pickup site I was not at. worked great
Awesome customer service! Thanks so much!
The designer did a very good job on my business card very very pleased
The experience was great Im definitely doing more business the there!!!
Great service, nice folks, pleasant experience
Everyone in the store is so knowledgeable and helpful. I never hesitate to use the Warner Robins UPS Store for my shipping needs.
Fast and friendly ❤️
Very professional courteous I send and receive things there.
Great job all the time
I’ve used mail services here for over 3 years and have always received personal, professional services from the team here.
They say open till 6 doors open but no service available..
A fast and efficient store, friendly folks.
They do a wonderful job.
Customer Service is fast and friendly!
Very nice services very good
HORRIBLE SERVICE and I would never recommend this store or UPS to anyone.
I have a package that was supposed to be shipped from here on Monday and its Saturday and have yet to receive it so I called them and they said that they cant even find my package in the system I really would like what I ordered