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Bed Bath & Beyond
4900 Monticello Ave, Williamsburg, VA 23188, United States
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Bed Bath & Beyond
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We
Review №1

They closed the location in our area and visiting Bed Bath & Beyond reminds me of what were missing.I really enjoy shopping here.

Pa
Review №2

If you havent been what are you really doing with your life

Ch
Review №3

Clean and neat. I didnt purchase anything but it appeared to be short staffed.

Da
Review №4

We did find what we needed but not much else. There was no one on the floor when we had a question, so that made this visit very frustrating.

av
Review №5

Staff worked quickly and everything was really organized. Was able to get what I needed and get out swiftly.

Be
Review №6

Shopping experience was ok. I would give more stars but there was an older couple in there. Dressed in Sunday best. They had no mask, no appearance of a mask.No one told them the werent allowed without masks. Thanks, Beth

E
Review №7

Its very attractive store. I went looking for sheets but found them to be a bit expensive and couldnt get the color or pattern I wanted in queen size. I ended up only buying one item in kitchen wares and I probably wont return.

Fl
Review №8

Very Nice Bed Bath & Beyond! Helpful associates, great selection of merchandise! Purchased 2 bar stools for sons apartment plus a Cup-holder Cell Phone holder for our car.

Do
Review №9

Found some pretty killer deals. Store was clean

Ca
Review №10

Stopped in to buy a new toaster. We were able to use a 20% coupon, even though it had expired. Good deal.

Li
Review №11

They had some new EarBuds so hopefully they work better than my last pair I got by Sharper

Ph
Review №12

This store is always putting something on special. With the pandemic they have reached out to make shipping even easier. Curbside pickup is a snap. Shop online or in store, you dont know what you will find.

Jo
Review №13

Shelves half empty. Prices are high.

Bu
Review №14

First time in this store. Well stocked. Clean and friendly employees.

SA
Review №15

Lives up to the standards of the chain. Convenient, clean, good prices, friendly staff.

Ch
Review №16

To be an outlet store, very pricey.

To
Review №17

There were a number of folks there but distancing was being practiced. Employees wore masks, many customers did not. It is a lovely store full of things Id like to have but was on a mission to find a heating pad. They were out. Recommend it but please wear a mask.

Ch
Review №18

We went all the way up to Williamsburg to get a Ninja Foodi Indoor Grill which we ordered online. It was already paid for we just had to pick up, it was fast and easy. Love this store. They were the only place around here where we could purchase one. I love it, we have used it 4 nights now and the food is cooked perfectly. I totally recommend this grill.

Ma
Review №19

Love this store. Never crowded, great experience with a return. Manager was kind and swift. I spent more than i planned on but got items i have wanted for months

An
Review №20

Found exactly what i was looking for. They even helped me sign up for coupons. Friendly staff.

Ce
Review №21

Did not have what I was looking for

Bo
Review №22

Nice clean and organized store. Went looking for a back heating pad and found it pretty quickly

Mi
Review №23

They had everything I was looking for. The people there were helpful and friendly.

St
Review №24

Placed curbside pick up. Prompt and courteous

Co
Review №25

Went here hoping to get an Instant Pot, but they only had one type on the shelf that wasnt the one I wanted. When I found an employee on the sales floor I had to say excuse me? in order for him to give me the time of day despite me standing right next to him. After he grunted at me, I asked if that Instant Pot is the only one they carry. He said yes, there may be more online and went back to what he was doing. I walked away feeling pretty dumbfounded. BB&B employees are usually eager to help, and I know that they can order an item for you that they dont have to pick up in store so you can still use your coupons, because its been done for me before. Id rather not return to this location. The one in Newport News is bigger and seems to have nicer employees.

Ti
Review №26

Lots of great shopping where I almost always have a 20% off of most expensive item. I get them by email and regular mail.

Ch
Review №27

Very helpful. Asked at the register if they had a certain product, the cashier called an associate to check and had them bring it to the register. I was very appreciative being i was walking with a cane. The store associates are always helpful, willing, and ready to assist.

Jo
Review №28

Great selection and 25% off today

Ja
Review №29

First visit was perfect! Made my selection after spending quite a while in this store. Excellent service and very courteous and helpful employees!

ap
Review №30

Friendly staff, nice selection, happy to take coupon anytime, great savings on select items. Sale bin is great! 75% off older stuff!

Li
Review №31

Love this store,ppl are so nice & friendly

Ma
Review №32

Found all the things we were looking for without difficulty.

Sh
Review №33

They have any kitchen gadget you could possibly want

Sa
Review №34

Great store! Theres always some interesting items on clearance.The store is so clean and the staff is VERY helpful!!I always enjoy perusing around and seeing what I can find.Great location to play hide-and-seek with the husband.

L
Review №35

Cute vase on sale. Price on tag says 19.99 and it has been crossed out with a sharp and they say nope 24.99. KEEP IT. Kirkland here I come. This place should honor what the tag says!!

L.
Review №36

Store is packed with stuff....and then some...only problem I had was physically moving around in the store because the store is overstocked and leaves little room to maneuver or walk in the aisles. Prices are a little high because I suppose they anticipate customers using their coupons! Overall, always a good shopping experience and I found what I went looking for!

Sa
Review №37

I worked here. The store manager Mike Wilson didnt follow policies. When it was brought to his attention that another employee was constantly drunk on the job, I was told that I just had to deal with it. He told me that I was Never to come to him with any problems or questions. When it came to helping customers, I was told anything that they needed needed to take less than a minute to solve. That resulted in bad customer service. Another employee spent her entire time just standing around talking and never working. When that was brought to the store managers attention he said that was not his problem. Daily meetings were supposed to be held but never were resulting in employees not knowing what they were supposed to be doing. I worked at an Ohio location 1182 where I was in charge of shrink and safety and held meetings daily about those topics. There was a clear understanding of what everyones responsibility of the day were. Unfortunately, store 1027 fell flat when it came to taking care of their employees.

Er
Review №38

Fun place to shop. This is where I go to get someone a gift if j have no clue what to get them. They accept expired coupons and you can bring one coupon per item purchased. Very convenient.

An
Review №39

Very clean and employees helpful.

Wa
Review №40

Great selection of items. Ive never had a problem using coupons. Love this place!

Pe
Review №41

Always a great place to shop. If you have your bed bath & beyond coupons. 🤣

He
Review №42

I get A 20% off coupon sent to my phone every month and I buy the cube panels for making C&C cages. Ive never been asked if I need help so I guess they expect you to be an adult and ask if you need anything (horrifying, I know) Especially in a town where privilege seems to be in the water. What was I saying? Oh! Its Bed and Bath, nothing unusual and basic af

Gr
Review №43

A great store but dont buy their cookbooks. I just purchased the cookbook featured in displays this month: Crock-pot, Best-Loved Slow Cooker Recipes sold for just under $10. The pictures are great but there are problems with the ingredients and flavors in the recipes Ive tried. This cookbook was produced in China and Im just guessing that thats where the recipes were also produced.

Ma
Review №44

Always have what we need and more. Customer Service is excellent, if theres something you would like, just ask. Friendly staff.

Ar
Review №45

They have pretty much every item you could ever convince for your home at a reasonable price. The amount of items are stacked floor to ceiling, so I dont know how anyone would not be able to find at least something similar to what theyre looking for.

Jo
Review №46

Always have what I need. Friendly cashier

Ch
Review №47

They had a few things that I liked. Nice place to shop if you want to buy something different.

To
Review №48

Great store and the employees are knowledgeable and helpful.

La
Review №49

Love it! They have a huge variety of items and the staff is great.

Ju
Review №50

The store has such a variety of items to pick from. Something for everyone.

An
Review №51

Staff was exrremely helpful. I had people go out of there way to order the item after looking in the back for it. Awesome. Clean, friendly and very helpful.

De
Review №52

Nobody on the floor to help and cashier wasnt having a good day apparently

Ch
Review №53

Yeah... Corporate has been e-mailed regarding your snarky employee(s) and lack of customer service. Have fun with that one. Details arent worth going through right now in a review, but depending on the response we receive, I may update this.

R.
Review №54

I need a coupon!! App doesnt have one for some reason

Ka
Review №55

Overpriced in my opinion. The coupon they send out make their products normally priced. They do have some cool stuff tho

ja
Review №56

Happy with service and product

Do
Review №57

Black Friday madness but the staff are great all stayed calm. Bought a new set of Caphalon cook ware. And prelit Xmas garlands.Discounts and coupons abound. Really like this store in Newtown Williamsburg.

Re
Review №58

Its a small store but I can find what im looking for here when I can not find it anywhere else.

As
Review №59

One of my favorite places

ha
Review №60

Good prices

Bi
Review №61

Love the manager and staff. Great prices

Ro
Review №62

Like any Bed Bath & Beyond store, its jam packed with all the bed linens, bath towels, kitchen gadgets, small appliances and home accessories that one could ever need. Seems I always manage to leave with something I didnt know I needed. Be sure to bring your coupon for the current discount savings.Also, like any Bed Bath & Beyond store, the lack of managed checkout and return lanes often leaves me wondering whos going to get served next, especially at busy times. A two star mark down for that.

Gl
Review №63

Always find item or items l am looking for

Mi
Review №64

Great store! The customer service rep Kate was wonderful! She listen and assisted with all my questions!

Fi
Review №65

Unique items. Good service. Great sales offset high prices.

Ro
Review №66

Great place. Sure hope they dont close it.

Sh
Review №67

They always have an interesting gaget for the kitchen. Love using their coupons too.

An
Review №68

Always a pleasure shopping here. And save your coupons from them. They never expire!

Ge
Review №69

Nestled near the back corner, this BB&B is stocked about the same as any larger city store. I actually forgot how many made-for-TV type products are here haha. They dont have as many luggage-sized, giftable things as we were hoping for like bath & body scrub liquids surprisingly, but still found a few other things. Got a frame for photos too.

An
Review №70

Busy place needs more help to service people on the floor.

Av
Review №71

Generally speaking Im usually happy with the service I receive but on today Tuesday May 14, 2019, I didnt have any coupons. So I went to retail me not and asked the cashier if she could recommend which coupon to use. She told me she had no idea and then gave me the impression she didnt want to help me. So she didnt.I only learned of this website via another associate who assisted me me in the past. Not everyone is made to give good customer service because obviously this young lady wasnt. Thanks for making me feel as though I interrupted your day.

Co
Review №72

Nice experience and so much stock like always. Love this place

Sp
Review №73

Very nice and clean store. Enjoyed the great deals.

Ch
Review №74

I love shopping in this store. Easy to flow through and employees were very helpful and pleasant

Na
Review №75

Very nice store but dont know why Im not getting my coupons in the mail from the store although I change my address

2
Review №76

Interesting stuff but I never find what Im looking for when I go there. Whatever it is that I need has to be ordered and isnt carried in the store.

Da
Review №77

In and out quick with all we needed, or just spend and hour browsing

Ja
Review №78

My wife calls it my home away from home. Managers and aii other personnel. Are ALWAYS friendly and professional !!!!

Ka
Review №79

Employees are helpful and very nice

ca
Review №80

They can be a bit pricey but you bring your discount card or coupon and you will find pretty much whatever you need and the people are very nice.

Mi
Review №81

Staff are friendly and helpful. Lots of great household items to choose from and awesome for Christmas shopping.

Da
Review №82

This is store where you can find a variety of things for your home that other stores may not carry.

Lo
Review №83

This is one of my favorite stores. They have everything I need for gifts and home.

Ju
Review №84

Mark very helpful with the pick and ship to BBB in our college town. Thank you for your excellent customer service!

He
Review №85

The 20 percent discount is a great deal

En
Review №86

Today I went to this store and brought my two children with me, my four year old boy and my little girl in my arms, my child suffered an accident in the store the floor was slipping and my baby fell down and he hit his head and faint, my friend went for help and a young girl came very kindly and gave us water, but it turns out that the store manager arrived well offensive and saying many things, the girl gave us a water but the attendant turns out to be placed as a hungry dog ​​he does not know how to help is a bad old man I just said an accident to anyone who happens to him and he said to me he does not pass me those accidents he became like a rabid dog. Lets think about an accident if you had an accident in that store and it was serious there, they would not give you any help. I will never set foot in that store.

Be
Review №87

Always find what you want if you dont their store manager is more than willing to do so.

Vi
Review №88

There is never anyone on the floor to ask any questions or to get help from. I would assume this is why there stock is plummeting.

La
Review №89

Great inexpensive but soft Twin XL sheets and a pillow with coupons they were a great deal.

Je
Review №90

Get your household items at this well stocked store. You can also order online and pickup in the store. If the store doesnt have an item, they will order it and have it sent to your home.

Ch
Review №91

Need to expand they have some things but Ive been other stores that have a lot more

la
Review №92

The employees are very helpful and the company delivers as promised

Te
Review №93

Helpful employees, store well stocked and clean.

Ro
Review №94

Always helpful. They will walk you to what youre looking for.

Da
Review №95

Selection not as good as once was.

Ja
Review №96

All the employees are always so helpful and their return/exchange/warranty policy is fantastic.

Br
Review №97

Enjoy going shopping there but the aisles are tooooo crowded, very hard to get around...The staff is always helpful and friendly...The prices can be a little high sometimes depending on the item..but overall a good place to shop.

Ni
Review №98

Bed Bath and Beyond is a home goods store with many locations. We visited one in Williamsburg. It carries small appliances, bedding, dishes, kitchen gadgets etc. Be sure to bring coupons. They do not expire.

Ja
Review №99

Their system was down all day & couldnt take coupons. Everything in the store is over priced! Turned around & walked out!

To
Review №100

Find one of their coupons and their prices are very competitive.

Information
32 Photos
100 Comments
4.2 Rating
  • Address:4900 Monticello Ave, Williamsburg, VA 23188, United States
  • Site:https://stores.bedbathandbeyond.com/Williamsburg-VA-23188-1027?MCID=YT_YEXT
  • Phone:+1 757-564-1776
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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