I just recently moved to Asheville for work and am in my waiting period before my insurance kicks in. I got an eye infection a couple weeks ago and went to see Dr. Lear. She prescribed me oral antibiotics. I did mention that my body doesnt react well to antibiotics and they often make me very ill with many side effects. She suggested this was the best and most effective route so I took her advice. I completed my 10 days of antibiotics and my infection got a bit smaller but never really went away, and I still had terrible side effects. Last week my eye infection started getting big again on Friday and I wasnt able to call before they closed for a follow up so I had to wait until after the holiday weekend. I called this morning and they were able to fit me in but told me Id have to pay again. I already paid $180 for a 15 minute eye appointment for her to look at my eye and write me a script for antibiotics that completely wiped out my immune system but didnt treat my eye infection. The staff was nice enough however, their prices are not fair. Ive had various appointments where follow up care is included as a service when the main goal is to actually help the client, not just get money from them and not treat their pain or injury. Would not recommend for self pay and definitely wont be going here even when my insurance does kick in. I picked this office for their great reviews but after my experience i am just disappointed with their quality of care and follow through treatment. Looks like another fun day of a giant stye in my eye after waiting several days for them to open back up.
Dr. Lear and her staff are phenomenal! I was nervous about switching to a new eye doctor since my former eye doctors office stopped accepting my vision insurance. Dr. Lear and her staff made me feel very comfortable! They all have the most welcoming and friendly attitudes. Dr. Lear was very thorough with her exam. She took time to explain my eye health, and gave me a chance to ask questions. I did not feel rushed at all. I appreciate the fact that Dr. Lear took her time with me! Shout out to Lindsey for being a super sweet receptionist, and to Kelly for her patience while I picked out a new pair of frames! I will be recommending Dr. Lear’s practice to my family and friends!
Had a fantastic experience here with Dr. Lear and the rest of the team! Best eye exam I’ve ever had, and also best prescription I’ve ever had. Will be coming back 100%.
The staff here are a TREAT!Dr. Lear let me ask all of my eyesight-related and eyesight-adjacent questions; I really appreciated her patience in making sure I understood each part of the eye exam process and what went into finding my prescription.Kelly, Peyton, and Corbyn are the DREAM TEAM! I take glasses shopping very seriously as I wear glasses at every waking moment, and this team was so helpful in letting me try on frames. It was so nice to get their opinions and help with my decision-making process. Kelly was especially helpful in the lens shopping area, making sure I understood the difference between the different lenses and add-ons and even let me try out the different sunglasses lens options in the frame to make sure I was truly happy.Yall are a gift and a treasure, thank you so much!
Incredible visit and experience every time I’ve been there....the staff are always super friendly and helpful! The doctors are very knowledgeable who have greatly improved my eye health over the years!Thanks to all of you...keep being the best practice in Asheville!
I had a fantastic experience. From booking my appointment to checking out at the end.Dr. Haley, Lindsey, Lisa and Carrie. I cannot say enough. The atmosphere was clean and very nice. They have the most updated equipment. The doctor and staff are just wonderful. Sweet, accommodating, polite, funny and very experienced and knowledgeable.I don’t live Asheville year round but I would almost say that I’m willing to fly here every year just to have my appointment.
Everyone here is a ray of sunshine! Excellent customer service and eye care, couldnt be happier.
I just went to see Dr. Alviola Haley and wow she is amazing best eye exam I ever had, friendly, smart super happy person, I recommend her the best of the best.
Dr. Lear and her staff are amazing... So nice and very professional.. Lisa is great at knowing what frames will work for you and getting the lens measurements perfect. Rest of staff good too...All state of the art equipment here as well... We followed Dr. Lear here when she opened even though the location is way out of our way... Definitely has been worth the trip...
Dr Lear and her staff are excellent! Great customer service and she is very thorough! They went through a lot of trouble to serve us well! Thank you for excellent service!!!
Worst experience and customer service ever. Went for contacts and it never happened after multiple weeks. Absolutely no feedback during the process. Was only refunded half of my bill (which is double what i paid for the same service elsewhere) because I received a glasses prescription. Even though I was told I didn’t need new glasses and didn’t ask for that service. If you want charged double and treated poorly call today!!
Foriegn body in my eye on job site - googled eye doctor near me- so lucky it was Vision Source! Dr. Lear was able to see me right away and remove the foriegn body and take care of me!
Gave me a +0.50 prescription when the issue was I couldn’t see the board in school or the tv from far back... I couldn’t see anything at all with the glasses and about a year later I went to a Walmart vision center and she revealed I was actually -0.50 and now I’m not blind. Not even including that, they never gave me a prescription paper (which you need to get glasses elsewhere) and ended up charging hundreds out of pocket. I now have glasses perfectly suited to my eyes no thanks to this place. They didn’t even tell me I had any astigmatism, and turns out I do.
I will have to agree that all the people at this place are so kind. They are so knowledgeable at what they do. The receptionist was very kind and welcoming. Dr. Lear did a great job at helping me understand my eyes. She has great communication and was very professional and kind from the beginning to the end of my eye exam. Lisa did great at helping me find the frame that I wanted. Lisa respected what I wanted and did a great job at finding frames that I liked. I highly recommend their service!
I had such a great experience at this office! Very professional and all the staff was so sweet and friendly. I had avoided the eye doctor for five years because I was so terrified of getting my eyes dilated and all that, but I talked to them about it on the phone and they assured me that they would touch my eyes as little as possible and the only uncomfortable part of the exam was the pressure test which was over very quickly. They did everything they could to put my mind at ease and have great deals and packages and will work with you on prices! Definitely recommend :)
Dr. Lear is THE best eye doctor I’ve ever been to! I say that without hesitation! You can tell she truly cares for her patients and their health. She’s very intelligent, professional and so friendly! She explains everything to you and shows you your eyes so you can understand what she’s looking at! I’ve been coming to her for 3 years now! Highly recommend!
Dr. Lear and her staff at Twenty 20 are very professional, attentive and just simply wonderful. Their office is pristine and well-maintained. It was the best optometric experience Ive ever had. I will highly recommend her to everyone I know.
I found Dr Aundria Lear by searching for best eye doctor (or something like that). After cataract surgery I could not get new progressive glasses to work. Other offices said I had to get used to them.I paid for an extra eye exam with dr Lear who gave me a correct prescription and I finally had perfect glasses. Now I will go back to Dr Lear for my checkups!
I had been looking for an eye doctor since we moved here and I am thrilled to find Twenty20. What a wonderful place. Easy to make arrangements for an appointment and once I was there I was very impressed. High-tech equipment which makes the eye exam thorough and easy. Dr. Lear and Ashley spent a good amount of time with me - they are both so professional and friendly. I would highly recommend Dr. Lear and Twenty20.
This was by far the best experience I have ever had with an eye exam and buying glasses! The doctor and staff are very welcoming and make you at ease through the whole process which is incredible with the state of the art equipment! No eye dilation unless she sees something she needs to take a closer look at and no puff of air in the eye! The in depth look into your eyes is incredible! Its amazing what you can learn just from your eyes! My son and I both had exams done and purchased glasses and contacts. We highly recommend Twenty 20. We have found our home eye place!
Dr. Lear and her staff are outstanding. She answered all my questions and explained in great detail. I would recommend friends and family to this practice. They have state of the art equipment as well.
I loved my experience at Twenty20. The staff were super friendly and accommodating and Dr. Lear is extremely patient and thorough. Every single other reviewer has it right. This place is the best!
Aundria is the best optometrist Ive ever had see me. She really cares about her patients and has a great way of making you feel at ease, comfortable, and more relaxed then when you got there! The establishment is Grade A, equipment was most sophisticated Ive seen, and the ambiance is very clean yet relaxed.
This was an excellent and professional experience. Dr. Lear took the time to thoroughly discuss my eye issues and helped pick out frames. Everyone in the office was most helpful and very professional. There is an impressive and versatile frame selection to choose from. Overall a great experience! Thank you, Dr. Lear.
Dr. Leer and her staff are absolutely phenomenal and very professional. I encourage anyone to choose this place as their eye care provider. Thank you for your service!
My expierence with Twenty 20 Vision was wonderful! Ashley was very welcoming and also very knowledgeable. Dr. Lear was kind and explained everything thoroughly. I never felt rushed or like I was just another patient. They have a very impressive assortment of frames. I would highly recommend Dr. Lear and the Twenty 20 staff members if youre looking for quality and kindness. Also theyre locally owned and operated, support local!!!
Dr. Lear is excellent and the office staff is helpful. Lisa is very nice. The office is clean and modern and they have great eye screening equipment. They have a great selection of frames for sale.
The people that work here are SO incredibly nice and overall just amazing. The doctors are very invested in doing what is best for the patient and they take time thinking about all of the benefits you’ll be getting and what will fit with your daily life. 10/10 will definitely recommend to anyone. They are very fast and effective as well.
I had a great experience at this office. I was welcomed by Dr. Lear and treated with the upmost care and respect. I was encouraged at every stage of the examination and afterward I was also helped by Lisa with the choice of glasses. I was very pleased with my appointment.
Hands down the best experience I have had in regards to eye care. I took my 5-year-old in for her annual checkup and Dr. Lear was very patient with her and took her time with us while we were there. The staff is just as courteous and professional as Dr. Lear. I am moving my whole family to this office.
Dr. Lear is always very pleasant and thorough with my exam. Lisa also is extremely helpful with ordering glasses and lenses. Thanks to you all!
I really enjoyed my exam with Dr. Lear at Twenty 20. She was committed to making my experience quick and simple, but also extremely informative--answering all my questions and even explaining some of the technology she was using. Her passion for her work and expertise as a professional truly shines.
Im so happy that Dr. Lear started her own practice! She hired a top notch staff, got some great facilities and state of the art equipment, and it shows. Ive never had to wait, the turn-around is fantastic, and the quality of service is unparalleled. I love the place!
My glasses were slipping off of my face so much at work I called to see if they could help. They told me to stop by when I could (even though I didn’t even purchase them at 20 20) and they could try. 5 minutes inside and they realigned my glasses with no charge (I would still call to make sure, before assuming they will do free services). The inside was beautiful and it looks like they have a great selection of eyewear. A+ to the staff, the shop, and the service!
Dr. Lear and Staff have an exceptional level of service and bedside manner. I called in needing same day help and they were very accommodating, professional and most of all compassionate to my need. I highly recommend this group for your eye care.
Dr Lear and her whole staff is so sweet and kind. She had a great choice of frames too! I got prescription reading and sunglasses. (The grand opening sale definitely swayed my decision to buy two pairs).
Dr. Lear has been my optometrist for several years now, and I want others to know how amazing she is. My eye exam was thorough, and because she has the newest equipment in the field, I was spared having to have my eyes dilated (ugh, eyedrops!) and the dreaded puff of air glaucoma test. Those things have always caused me some stress, and I am glad theyre no longer part of the process (unless the initial other tests indicate a need for a closer look, which, thankfully, mine did not).Dr. Lear always takes time to explain to me what she is doing and seeing, and I always feel confident in my results. She is friendly and approachable, and she cares about me as a person...today, when I went for my exam, she even asked about my dog, who was sick last week, which meant I had to reschedule my appointment at the last minute.Her office is lovely...spotlessly clean, tastefully decorated, and very comfortable. She has a large selection of high-quality frames, and her optician, Leslie, took a lot of time with me, helping me choose a pair that I would like and find comfortable.I will not go to another optometrist...I love Dr. Lear, and I recommend her highly!
Best glasses buying experience I have had in 50 years of wearing glasses. Thanks staff, your all the best.
Dr. Lear and her staff are amazing! They are very knowledgeable and take their time with each patient to ensure that you understand, from each procedure they are performing to any condition you may have. They were fantastic with my young daughter (six years old), taking their time and making her feel comfortable. I highly recommend Dr. Lear and her team at Twenty 20 Eyecare.
Best Optometrist EVER! Staff and Doctor was so nice and pleasant. Have seen a lot of optometrist in the last 20 years that I have had contacts, glasses and eye surgery. Dr. Lear is definitely the best I have ever seen. Appointment was for the full work up, every test for the eye you can think of and I was in and out in less than 40 mins.
I was needing to look for a new eye doctor since Im originally from the Midwest and just moved to Asheville less than a year ago.Emma at the front desk was super nice! She made everything (including costs of exams) very clear and easy to understand.Dr. Leer was very knowledgeable about the health of my eyes and as friendly as can be!The new technology they have is so fast and easy to use.Needless to say, Ill be going back there for my regular eye appointments from now on. Thanks!!
Highly recommended and extremely trustworthy
I called in at 8:01 Monday morning with a problem with my eye. I am not a patient and was visiting from Charlotte, not an ideal start to my trip. However, Dr. Lear and staff got me in literally right away and took great care of me. A potentially horrible situation was resolved and allowed me to carry on and enjoy my time in Asheville. Would highly highly recommend these ladies to anybody living in that area.
Excellent experience. Very professional and thorough. The most comfortable and friendly eye care environment Ive ever been in. I would definitely recommend Twenty 20 over any eye care establishment in the asheville area.
Dr. Lear is very knowledgeable and has the state-of-the-art equipment the go with it. The best.
Great experience!!! The staff was extremely friendly and knowledgeable! Great selection of frames, lots of designer choices! Would definitely recommend Twenty20 to anyone needing an eye doctor!
I went in today and was really pleased with the service I recieved. They had a great selection of eye wear and Dr. Lear was really friendly. I would recommend anyone and everyone to 20 20!!!
THE VERY BEST EXPERIENCE IVE EVER HAD WHEN GETTING MY VISION EXAMINED!! My favorite part, besides being treated like family, of course, was not having to have my eyes dilated ever again!!!
By far the best experience I have ever had at an eye doctor! The whole team at Twenty 20 are just amazing!
Bought a great pair of Smith sunglasses with chromopop lenses. Terrific service, very helpful and knowledgable. Plus I got a great deal. Definitely recommend Twenty 20.
AWEsome exam. Great staff and really helpful. Their equipment is state of the art. They rock.
Great selection. Honest advice and great service.
Dr. Lear is very thorough and kind. I am very pleased with the service and care provided by her and the staff at Twenty 20.
Dr. Aundria Lear is very professional and truly cares about each and every one of her patients. She and the staff of Twenty 20 gives exceptional customer service and the selection of eyewear is great! Add all this to a convenient location and beautiful facility and youve got the very best optometrist and eye care services in the Asheville area! I highly recommend!
Dr. Lear and Lisa really listened to my problems with eyewear in the past and worked with me in finding a solution. These girls are on fire! 🔥🙏🔥🙏🔥
Dr. Aundria Lear is nothing short of a miracle-worker. I went in blind, and I came out with sight. I went in with a glass of water, and I came out with a glass of wine. I went in lame, and I came out running laps around Usain Bolt. Seriously though, Dr. Lear is amazing. My prescription changes from year to year because Im a full time student and read a lot (or I just burn my eyes out watching Netflix...the world may never know), but she is able to handle whatever optical challenges I throw at her. She hooked me up with some bomb contacts, and I still have some amazing glasses frames from last year. The service is explosively great. If you need an eyeball miracle, shell hook you up.
Latest technology in eye exams! Great selection of frames. Changing to Twenty 20 for my eye care needs.
What started out to be just a normal shopping day and lunch with my daughter, turned into me desperately needing an optometrist QQQUICK !!! Since I have never had any eye problems or issues with my eyes, my sudden RED eye totally alarmed me & I knew I needed someone to see me soon. My daughter & her husband see Dr. Lear so since we were in the Asheville area, she suggested I call her and see if she could check me out to see what my problem was. I was amazed when she said I could come right in . . . . . no waiting & she would examine my eye to see what the problem was. I was so very impressed with Dr. Lear and her professionalism & all the modern technology offered at Twenty20, and the fact that she just took me in with no appointment. She took care of my eye issue and I told her before leaving, that if she would have me as a new patient, I SSSOOO wanted to stay with her for all my future vision needs. So, this week I went in for my first eye exam with Dr. Lear and I must say, I was so very impressed with her professionalism, her kind and compassionate personality, her very friendly and professional staff, the newness of the office, and her vast selection of eyeware to choose from. I highly recommend anyone seeking an optometrist, to please give Dr. Lear and her fine staff a call. Whatever your vision needs are, I feel sure Dr. Lear & her staff will take the finest care of you.
Awesome from start to finish.
Extremely friendly and helpful.
Majestic. Just plain magical.
Great service, makes you feel like family! Always smiling faces and great customer care.