Would give them no stars if I could. Buyer beware! All they care about is your money. I foolishly gave them a deposit over the phone without being told they have a non-refundable policy. I called back the very next morning and canceled the sale, less than 24 hours. Now I have to use my bank to fight for my $500 back which I might not get. I never signed anything acknowledging that I was giving a non-refundable deposit. Of course, after I canceled the sale every time I tried to call back to get my money they would not answer the phone. I called using a different phone and they answer right away. This is a terrible business practice, I would never ever consider them for buying a car again and I advise all of my fellow veterans and consumers not to go here.
I just purchased a new Ram pickup from Rocky Mountain Yeti Evanston and the overall experience was exceptional. The entire team was very customer focused and made sure that all of the details, from purchase to delivery, were attended to. The truck was beautifully detailed when I came to pick it up. A big shout out to Monica, Ken, Dave and Dennis! I highly recommend this dealership.
We came in on a whim, and ended up finding the truck of our dreams. Don and the whole team were incredible to work with! Don was kind and patient and I never felt pressured. Every single detail of our experience was top notch - the paperwork was quick and seamless, they got us right in for a detail and new windshield. Their service center was clean, thorough, quiet and well organized. Sammy the office manager is kind and helpful. We will definitely be lifetime customers. Couldnt be happier with our entire experience! Thank you!
Colt Hamilton and Matt Neilson made my buying easy and enjoyable! Ill definitely be back!! Highly Recommend!!
Matt was AMAZING!! We have bought numerous cars from Yeti and will continue to go back each time. Highly recommend this dealership to anyone needing a new or used car!!
This has been the best staff I have ever worked with while purchasing a vehicle. My wife just bought her Jeep Grand Cherokee and I bought my first Ram ever. Vehicles were in absolutely mint condition. Couldn’t recommend this dealership more highly!
Matt was awesome to work with. Gave us great trade in value. Atmosphere was comfortable. Thanks for the great experience.
Big thank you to Dennis and the service department. I have a 2012 Dodge Ram the ignition module was going bad and needed a new key fob. They tried to fix it the first time and the module would not program. Dennis kept trying he ordered a new part a few days later and the new one worked. He did a great job getting my truck fixed and kept at it!
This is my second time coming to Rocky Mountain Yeti in Evanston, the deals they give are amazing and hard to walk away from. Will continue on coming back. They help with easy financing!!Jeremy Finn has been our sales man since day one!
I love Rocky Mountain Yeti in Evanston. I’ve brought 2 cars from them and all my family members have also, we will always come back!!Great customer service, and great deals!!
We just purchased a 2018 F250 platinum with the help of Jeremy! This was by far the best buying experience! Very accommodating and upfront business.
Matt and the whole crew at Rocky Mountain Yeti are the best! I am on my 3rd vehicle from these guys and I am always more than happy with my vehicles and the whole experience working with them! It’s totally worth the drive 👍
Kuddos to the entire service department. They always take great care of our vehicles. They are always friendly and provide timely service.
Very good service. They kept me informed of the progress of my vehicle, and completed the job a day ahead of schedule.
I wanna thank all the people at yeti they are great people they were able to get us in a new van with no time thanks you guys rock
Dave in parts was so helpful I was calling for service and got parts by accident but Dave was able to answer my question without transferring my call
Im not sure which store Don Morgan is at but I wanted to let everyone know what a great guy he is. My husband and I came across a Durango that we were interested in, we live in Southeast Idaho and Don made our purchase seamless and to top it off he had our vehicle delivered to us. Rocky Mountain Yeti will always have our business, Thank you very much!
Monica was super helpful, professional and an absolute delight to work with. Thank you Rocky Mountain Yeti.
Had a great experience buying a new truck from Brett Martin
Was really nice to work with and get a deal done
Monica was fantastic! Great service and quick!
Immaculate showroom and clean vehiclesVery friendly staff.
Whenever I need assistance with my vehicle I can rely on Dennis at Rocky Mountain Yeti to take care of me!
Amber and Dennis took great care of us!
I live in Utah and buying something in another state on blind faith was a bit sketchy at first. Monica, took that away and eased my concerns by allowing me to contact her as much as I needed to and answered any questions Id had. It was great experience buying a truck from here, and Id recommend it to all. Ill be returning when the time comes. Thanks again for the great service!! JMR
If youre looking for a low pressure, down to earth experience THIS IS THE PLACE TO GO. We drove from Salt Lake to look at a specific truck we seen online but when we got there it had just sold that morning. Colt and Jeremy quickly started looking for other options and within a few minutes, found a truck that was even better. They were up front about prices and gave us a fair amount for our trade. I wish I could remember his name over in detailing because he was so helpful and did an immaculate job cleaning the truck before we drove it home. For a 2014, it looks brand new!Weve been burned by other dealerships in the past and Im so grateful we found Rocky Mountain Yeti! Thank you, guys!
Great service easy to work with.
Rocky Mountain Yeti takes great care of their customers! Three years after my vehicle purchase, their dedication and service are still like day one!
Best service in Evanston. Thanks Dennis.
Best parts guy and most knowledgeable in all of Wyoming!!!
Dave has helped us out of so many binds whom traveling through Evabston
Dave in parts is extremely helpful.
My experience was good. The people are awesome!
Dave came in on Saturday on his day off and sold me 2 barriers
Rocky moutain yeti is the best!
Mitchell was great. He took the time to search for what we were looking for. He was great to contact us when he found something he thought we would like and when we said not that one he kept looking. He hit it out of the park and found a great vehicle for us. Steven was awesome with our paperwork and got us taken care of. We even stopped in at the parts department and Dave is helping us find a ski rack. Thanks so much for a great experience!!
Best place to purchase a vehicle around. Colt and Jeremy were wondeful to work with. No games no back and forth just straight up price without the games.
Good service, helpful but didnt hover..Thanks for the help with the new truck guys!
03/26/2020My husband and I needed a transmission for our truck. We decided to take it to Rocky Mountain Yeti where we were helped by Dylan Stack in the Service Department and Bridger Thomas the Mechanic. I really just wanted to give these two a big shout out! They were very honest, informative, prompt to answer any and all of our questions and very patient to hear our concerns. These two were a dynamic duo and we highly recommend them!
Dave was very helpful
Daves awesome
After buying a Jeep at Yeti, my daughter dropped her air pod in the back seat. We tried to get under the seat and failed. We called Wendy at service dept and explained to her what happened, without hesitation she said to drop by and she will have a technician try to help. They did help and find it, sorry boys I forgot your names. Thank you service dept, I look forward to bringing my Jeep into your hands for service.
Broke down outside of town, and had the car taken here.There was some miscommunication that resulted in some issues. Colt was on duty Saturday and even after I told him it was ok to wait until Monday, he found someone to take care of my car on Saturday. Bridger was the mechanic who sacrificed a bit of his weekend so I could get home to my family. Cant thank the both of them enough for going above and beyond. Its greatly appreciated, especially these days.
Highly recommend Yeti. Jeremy gave me the best deal. Glad I choose Yeti. You definitely won’t be disappointed. Great service.
Great Job! Got in at 0800am for oil change and tire rotate. Dillon assisted the entire way and picked it up at 0930, which was earlier than expected! Thanks Dillons and the crew!
Quality service. These guys know their stuff. Thanks again gentlemen!
Great guy
Absolutely FANTASTIC to work with. Everyone was straight forward and easy to work with. Kaylee was very direct and if she didn’t know, she told me she would find out. Even the finance manager was amazing! They even gave me top dollar for my used vehicle.No more buying Utah vehicles for me! Would absolutely recommend.
They have gone above and beyond to fix what the previous dealership had put me in. They tried their best to get me in a better vehicle, but due to still owing too much on my car and my credit still in the crapper they could not do it. Yet they are still trying to fix the issue. Thank you staff at Yet I for all you do!!!
Excellent people in automotive & front desk lady. Thanks
Kaylee was very straight forward. There was no sugar coating I felt very secure and comfortable.. I originally wanted a Wrangler but it was so out of my budget and Kaylee was great with picking out different vehicles in the Jeep family and once I sat in the compass she recommended I immediately fell in love. She got the color down perfectly as well.. It was great! Everyone was so helpful and friendly the entire time. The atmosphere was great and the pricing, financing all worked out in my budget.
I deliver rvs for a living. My truck was acting up and throwing a couple of codes. Contacted the dealership in the morning and they worked me in to look at the truck. They went above and beyond to make sure it wasnt anything major. Turns out fuel filters needed to be changed and they did that even though they were on an after market system. I would highly recommend them to anyone!
So my wife decided to drive from Idaho to South Carolina to surprise me. She has never met my family and wanted to be with me at my nieces wedding. On her way, she hit what looked to be a railroad spike outside of Morgan Utah just after 2am. The spike went through the rear tire and rim crippling the car. After she changed the tire she drove at a snails pace to Evanston Wyoming. I called Altitude Evanston the next morning from South Carolina and they were able to replace the rim and tire the same day so that my wife could get back on the road to be here with me. This dealership went above and beyond to help out a complete stranger from a completely different state! I am highly contemplating that when I buy my next vehicle, making the 450 mile drive just so I can give them my business! Dave in the parts department was extremely helpful and went out of his way to help us. I am eternally grateful for his help and highly recommend anyone in the Evanston area to go see him for any of your parts needs! Thank you again Altitude Evanston for making one of the most difficult traveling experiences my wife and I have ever had into a expedited and painless experience. If I could give them more than five stars on this review, I would.Sincerely,The Ranck familyBoise, ID
Worth the drive from anywhere. Cant wait to have the sticker Rocky Mountain Yeti on my truck. Talk about a boss name.
Best experience I ever had at the service department. Thank you guys so much.
Just wanted to THANK EVERYONE @ Rocky Mountain Yeti in Evanston, WY for EXCEPTIONAL customer service! We were travelling home to Idaho, from a vacation, when our trucks altenator went out. We stopped in to the Dodge dealership, where we were greeted by a very friendly & helpful lady, Kaylee. She got us back to the repair service department & Wendy & Chris got us in & diagnosed promptly. The WHOLE STAFF was so NICE & HELPFUL! Unfortunately they didnt have the part, but Wendy called around & got us an appointment in Morgan, UT. Chris got us charged & ready to roll. They were busy, but got us in right away so that we could keep moving to get home later that evening-they went ABOVE & BEYOND for us! WE REALLY APPRECIATE ALL THAT EVERYONE DID FOR US!!! THANK-YOU SO MUCH!!! Also THANK-YOU to Young Chrysler Jeep Dodge Ram for getting us in & out promptly they too were very helpful & nice! THANKS!!!
These guys are outstanding- My work truck broke down on my way to a meeting and one of their mechanics drove me to it while they worked on my truck. Truly above and beyond what you would expect from a company nowadays. Got me out of a bind when I needed it- highly recommended!
On a road trip and our passenger seat broke in a upright uncomfortable position. We gave it a try a stopped in on our route. We were in and out in less then a hour with a working seat. Super thankful and happy we stopped! Highly recommend if your in the area
Kaylee was fantastic at looking at our options and helping us meet our needs! She went above and beyond to help us get into the truck my husband had dreamed about! She stay late and stayed humble the entire time! Also she was great with my fully energized kids! Kaylee gave us in-site on the truck and made it so we could test drive it and look at all of our options.. The entire experience was wonderful! The truck was in our price range and everyone was so pleasant..
Alot of people buy vehicles from these folks
I am giving this dealership one star because the mechanics and parts department are awesome!! As for the sales department, they where given permission to run our credit threw one company for a vehicle and ran it in upwards of 15 companies. Then when we turned down the original vehicle we went in to purchase because the payment wasnt where we wanted it. They took our permission of giving them the ability to continue to look for something for us as a right to run our credit on a vehicle we has never seen or driven, without even the common courtesy to call us prior to doing so. I will never step foot in this dealership again.
I have purchased 3 vehicles from this company. From the first time I went to Cowboy everyone was polite, professional, and straight forward (which is hard to find at a dealership). This dealership is a hidden gem. You will get the best price with the best service I guarantee you. They truly work for your business!When it comes to the buying process these guys know their stuff. Their team makes the entire process incredibly smooth.I would hands down recommend them to anyone of my friends or family. I worked with Jeff Smith, he is awesome.Im looking forward to buying cars from them in the future!
Rocky Mountain yeti service department was awesome!!! John and Chris helped us out with our truck. Great customer service. They really cared about treating us well and fixing our problem! Thank you John and Chris we so appreciated it!!
Great crew. Knowledge and super helpful during our unplanned pit stop for technical issues on our 2k+ road trip. We were back on the road in less than an hour. So much love!
While on vacation to Evanston we had truck troubles. Had to have the transfer case and front drive shaft replaced along with fuel line repairs and wiring harness repairs after a catastrophic failure in our 2003 Ram 2500 diesel. They acquired the parts and completed the repairs in less than four days. I was totally impressed with the service.
Just car shopping havent committed a buy yet. But alot of people I know have enjoyed their experiences there. Will check again possibly.
Told yeti by walmart in Evanston that good tires was a must that I would not buy unless that was taken care of. Im disabled and cant bend so i took their word that they were great tires 2 weeks after i bought it it snowed i almost wrecked the car thats when i found out they were bad. Called yeti and have only gotten lies and the run around. Dont trust yeti! Still no word from anyone away the dealership. They got the money and dont care about customer service after the sale.
Great I called and asked them to cut a key and they had it done by the time I drove over
I think that the best employee is Jeremy Finn. He is so nice, funny and helpful. I would giv 5,000 stars if I could.
I was coming across I-80 from Indiana to Idaho when my transfer case crapped out. I got towed to Evanston and Altitude penciled me in for the following day as the transfer case was being shipped. When it came in the following morning they got me in and out with no fuss. More than fair on price and transparent on the billable (book) hours. I plan on utilizing their services for oil changes when I pass through and I highly recommend calling them if you find yourself in a bind, with regards mechanical issues and your auto.
I purchased my Jeep Cherokee this past year and from beginning to end the experience was amazing! Jeff Smith helped me find the right vehicle for my needs within my budget. Thank you Yeti for the outstanding customer service. You have a lifetime customer!
Great sales staff and management!
New ownership. Working hard to work out all kinks in every department. Make buying a car easier and comfortable. Want your info so they can be straight up with you about what they can do for you. Gotta know the customer to serve them. Great attitude and will be successful and around for a long time. See for yourself.
I had the BEST customer service experience at this Evanston Jeep dealership, and I can easily say it was one of the BEST experiences EVER in any service industry - BAR NONE! For me to take the time to write this review speaks volumes of how HELPFUL the Evanston Jeep dealership treated me - as I rarely write reviews at all. I came to this Evanston Jeep dealership on a trip across country starting in Virginia, and headed home to California. My Jeep Wrangler JK was starting to overheat and I was a little panicked to say the least. When I arrived at this Evanston Jeep dealership I was greeted immediately with an incredible welcome and as equally important - they IMMEDIATELY began to diagnose the problem. The entire service staff drew their immediate attention to making sure the problem was diagnosed and resolved IMMEDIATELY!! In particular, an EXTREMELY kind and professional staff member by the name of Chris walked me through the diagnosis, and made sure my error codes and ALL problems related to the slight increase in temperature were corrected and resolved. I cannot express enough in my words how much I appreciate Chris and his unwavering and incredible customer service - Chris is AWESOME!! Thank you Chris for helping me to get through this problem and for allowing me to continue on my trip home to California without any further issues! INCREDIBLE customer service such as what was provided to me by Chris, and the entire staff at Evanston Jeep dealership was without any doubt the MOST PROFESSIONAL and BEST SERVICE anyone can hope to receive - THANK YOU, THANK YOU, THANK YOU - to Chris and the entire Evanston Jeep dealership!!!
The customer service everybody there was awesome Kaylee helped me out and Dave the finance guy helped me out it was the best experience Ive ever had purchasing a vehicle
Dylan was great
Outstanding!!!!!! This was hands down the most enjoyable vehicle purchase Ive had. Great customer service and the staff is SO friendly. My next vehicle will be purchased here. Deals for days!!!! Thank you Rocky Mountain Yeti....
The best in this town👍
I have never been a fan of this place, from high sales pressure to mediocre customer service. Some acquaintances have had decent luck here so I will leave it with a nice 3 star rating.
The repair dept is great. Very helpful and courteous. Got me in with nearly no notice on a weekend.
Kaylee went over and beyond to help put us in the perfect truck! She was there every step of the way and we went home happier then ever with our experience at yeti!
Broke down in Evanston and everyone was very nice and helpful getting me repaired and back on the road. Dale the service manager even gave me his lunch when he saw I was hungry. I couldnt ask for anything more.
We had a breakdown while pulling our 5th wheel trailer in Evanston during the week. Without much delay, they came and towed our truck to their facility and completed the needed work within just a few hours. We were back on the road before closing time. The mechanics were knowledgeable and friendly. We would definitely go back there again for service and perhaps even a new truck in the future. Thanks so much for much-needed help at a stressful time.
My Jeep had a censor go off and had to leave my car over night because it was a holiday weekend. The service department was great we didnt have an appointment but they looked at my car right away and got my car fixed and I got to take my car home
I have nothing but good things to say about Cowboy Motor Co. I bought a truck from them a couple months ago and couldnt ask for anything more. They were honest respectful and fair. Not a typical experience I would work with them any day.
Great deal to buy ftom. Very friendly sale person and great place to have your car or turck services. Come check then out....
We had a GREAT experience at this dealership!! My friend and I were an hour into our 26 hour road trip to move her across the country when a Service Transmission notice appeared near Evanston. Her check engine light came on and the car started to lose power and we were really stressed. We called this dealership and drove straight there. Wendy was great at accommodating our needs so we didnt have to take the trailer off the car and Chris was awesome at troubleshooting the problem and making sure everything checked out. It turns out the car needed a bunch of software updates and had gone into a safe mode. They even had ANOTHER guy back the trailer out for us because we were really bad at backing it up. Everyone had a smile on their face and cared about helping us. It was seriously THE best dealership experience I have ever had!!
I broke down in Evanston, WY, on my way west. The service dept at Evanston Motor Co. got my replacement front driveshaft overnight and got my truck in the shop first thing the next morning. Done in an hour and back on the road. They are as good as their word. Great work. Thanks again guys.
Great place to buy a a vehicle if you guys ever need to look for a vehicle I will definitely go here... I would ask for Steve he was a great help he is a dealer by Walmart...go talk to him....ask for STEVE
This is what a dealership should be like! I have only dealt with service and parts, but I am impressed beyond words! Polite and friendly does not begin to describe them! After dealing with Ken Garff and Larry H. Miller in Utah this was beyond refreshing!When I first searched google for a dodge dealer in Evanston I was misdirected to Ken Garff west valley, this kept me from even walking into the store! Im glad I finally did!
Dont let these ppl do any warranty work for you.Our fuel pump went out, and we were told that the fuel filters HAVE to be replaced because it is protocol if they need to do a pump. In person they said it would be covered under warranty, (sure i understand, new pump, filters need to be done. No issue.) so we provided them the filters and they contradicted themselves and charged us labor for maintenance ! Because they had to put them in?! 1 hr of labor = 120$!Something that HAS to be done for proper diagnostics, means it is apart of the total job.Then the joke of a manager had the nerve to say its recommended the filters get done.When they said it is all apart of the job.After we confronted him he contradicted himself and threatened to put a lien on our truck. LOL. Youre a joke buddy.Horrible dealer.
Would not recommend, while I was at work my wife was out and about searching for a used vehicle. Long story short they tried to sell her a 2004 Durango with over 140,000 miles on it for double the blue book value. She didnt know to l I told her and called and left a message with the salesman who tried to sell her this vehicle asking why he quoted it so high. Needless to say he never returned her call. Dont waste your time here, go somewhere where they respect peoples money and dont try to charge double for something .
Great salesman
Easy to buy a jeep, and the dealership was patient and accommodating. Service was timely.
Everything needed to be done when I bought truck was fixed with no extra charge.
Friendly service. Very professional. Glad I took my car there for repairs.
Greeted quickly and helped efficiently.