My first time visit at Becker Eye Care Center. I found the staff to be very professional and courteous. Jillian was very pleasant and easy to work with with her part of the exam.Dr. Becker was very professional and thorough and explained everything to my satisfaction once the exam was completed. I Will definitely be making this my eye care center. I will definitely be referring my family and friends!

Good Morning, Becker eye care is very professional & caring about my eye health. And not just my eye health but my health care in general. They explain everything that they are doing and why. They send out reminders days before your appointment & they also call you the day before your appointment to make sure that youll be there. I love this 😀. Sometimes in this life we/me get busy and the last thing on my mind is an appointment. Because they do this it save me a No Show Fee because of a forgotten appointment. From the doctor to the employees they are very caring, helpful & professional. I would recommend there services to anyone I come in contact with. Now I wish that they would put the little bottles of water back in the waiting area.

The front desk ladies were so friendly and quick. Very nice staff!

Everyone was very pleasant and professional I only wish I had them as my eye care team years ago.

Becker Eye Care Center is a Eye Care Center which is very professional, caring, and they make everyone feel like family. It is one of the greatest I have ever experienced. This particular Center is great for ones entire family. God blessed.

Americas best canceled my sons exam at the last minute and I called Becker. They got him in within days and was so kind to him during the exam. Hes 7 and this was his first full exam. We will be going back.

Becker Eye Care has the most amazing staff around! They went above and beyond to get me in to be seen when I called about having a few issues with my eyes. Highly recommend this caring and friendly center for eye care!

Just had an eye exam today and I was pleased with entire process. The staff at Becker Eye Care were courteous, professional and efficient. The service they deliver is rarely seen, and I would recommend them to anyone in the area needing an optometrist!

Polite and courteous staff. I did have to wait a long time to be seen. The optometrist was friendly and kind. She was very helpful with helping me select the best contact lenses based on my needs!

Very friendly staff. Patient and helpful. More modern equipment than my last place. Need side tables in waiting room...smiles

Nice office. Nice staff. They are friendly. The dr is the sweetest. I was not 100% happy about being charged $40.00 for a pd measurement for my 5 year old. I wanted to buy her glasses online because they are cheaper. She is 5.... most likely going to break or lose her first pair of glasses. I cant justify their price of $275.00 for glasses. So I know they charged me the $40.00 for the measurement because they arent getting my money for the glasses. Just excessive.

Excellent experience. Staff was very helpful and friendly. Was my first visit since they changed over computer system so that took a little longer than usual but not excessive. Dr Martha Overmeyer is very professional and answered all my questions completely. Fantastic service and experience. I would definitely recommend them to everyone.

This was a semi-annual exam. Exam was thorough. Staff was courteous, friendly and answered all my questions. Dr Obermeyer did a 6 months review and answered all my questions. Would definitely recommend.

Becker Eye Center is the best! The staff greets each person by name, professional, patient. Dr. “ O” ( I don’t want to misspell her name), is wonderful. Very patient, explains condition. I could on… recommend highly!!

It was a outstanding experience. Were relatively new to the hampton area as residents. With COVID and life, its been difficult going to, let alone find a new eye care provider. Sign in was smooth, all the staff were extremely friendly. Paperwork for new patients was a breeze and the wait was long enough to not feel rushed. Actually, by the time we finished the wait to be seen felt short. The Doctors took time to explain to my children their equipment, what it was for and how they used it to learn about their eyes.Each person we interacted with was patience, personable, and knowledgable. The options for glasses covered by our insurance was exceptional. A true family orientated practice, and close to home. Very excited to continue to grow with this team.

Everyone in the office was so cheerful and kind. They were eager to answer my questions and were professional and hospitable the entire visit!

This was my first visit. The facility was nice and easy to get to. The staff was friendly. The eye exam was very comprehensive. I got my glasses ordered there too. Five stars in my opinion.

I am always completely satisfied with the excellent customer service experience at Becker Eye Care Center. Everyone is friendly and helpful.

I have been going to Dr. Becker for years and have referred several people to her. She is kind, knowledgeable, thorough and her staff exudes those same qualities. Sophia is definitely a true asset in helping her patients choose or recommend the products that are on point or when it is time to change a pair of frames that are whimsically suitable to the client. I will continue to refer people and be a client of Becker Eye Care.

They are do sweet and patient with my daughter and she loves going there. They are amazing and I would recommend anyone I know to her.

I have been going to Becker’s Eye Care for about 5 years now, and I have never been more pleased with this company. The professional caring of all the people working there, should be recognized for the Service they provide. I would definitely recommend Becker Eye Care to my friends.

Dr. Overmeyer was warm, welcoming and knowledgeable. I would loved to have had all other elements of the visit (and post visit) been similar. Check-in was perfunctory. After being escorted to a room, I waited for 20 minutes. With no introduction/acknowledgement, an individual entered the room and began performing her routine. This was my first visit; I had no idea who she was. After asking, she gave her name and said she was the tech.Upon completion of the exam with Dr. Overmeyer, I was escorted to a desk and said that someone would be with me soon to provide my prescription. It must have been lunch hour; no one was in sight. After 15 minutes, I attempted to leave; the doors were locked. I overheard the conversation between two women that she is getting up to leave. At that point, someone came out to assist me. Clearly, the practice does not value the patients time.I should have been more diligent in reading reviews. I was surprised by the $25 co-pay; when I checked my insurance, it clearly states no co-pay. An additional $39 payment request soon followed. To add insult to injury, I just received another $39 invoice for the same services, but from a different vendor (Advanced Vision). It would be nice if someone actually read the forms that we are required to complete; my address information is still incorrect.Having used the same insurance with different optometrists for my annual check-up; I have never been charged anything. The double-billing is definitely problematic. My husband is also looking for an optometrist, needless to say, I will not be recommending this practice.

The staff is friendly. I got charged for a service that I was told at check-in I would not be charged for. The price for glasses is absolutely ridiculous. You can get two or three pairs for the same price at BJs with more add ons.I will be looking for a new eye care provider.

Great service and associates, Dr Overmeyer is the best, very through and explains every detail.

Very thorough examination. Everything was explained. Did not feel rushed at all and my questions were answered when I had them. Very relaxed and satisfied with Dr Beckman

First time at Becker Eye and was treated like I was the only person there very nice and I felt comfortable with all the technicians and the doctor glad I choose Becker to hopefully take care of my eye needs for years to come😎

Very nice a professional establishment. Only issue is my wife was told our coverage from her job was accepted but when I got there I was told no. Great experience other than that.

Becker Eye Care was fast and efficient and I didn’t have to wait a minute past my appointment time to be seen. Thanks to Debbie I got checked in right away and setup with my visual field test. Everything went smoothly. I appreciate the time Dr. Overmeyer took with me to explain the results and show me what doctors look for with my condition. Great job!

The appt went very well. There was a short delay in being seen.But other than that it was a good appt.

Dr. Overmeyer is very professional and thorough. She and the staff are excellent.

I have always felt comfortable and in excellent hands with all the staff and both eye care specialist at Becker Eye Care. I completely trust that I am getting the best care available.

I felt welcomed when I arrived at the clinic and Dr. Overmeyer was pleasant to talk to, answered my questions, along with the other staffs like the receptionist and the lady who first checked my eye, they were all friendly and pleasant to talk with! Just the lady who were supposed to help me find an eyeglass was not helpful, I was actually expecting she will explain to me what glasses do they have, because all these glasses is very new to me since I never wear an eyeglass, I asked her what does she recommend, like what are the basic eyeglass there, and she just told me that was all they have, okay thats all they have but at least explain clearly? My eyes were dilated and could not see clearly and one of her unfriendly attitude was one of the reason I did not bother to check the other glasses they have.

Today, I genuinely recieved excellent patient care during my appointment visit. Your entire staff were very friendly, knowledgeable and customer oriented. Please pass on my sincere thanks to your personnel.

This was my first visit and I am so pleased with the service and courtesy of the staff and Dr. Overmyer is fantastic!

Becker Eye Care is the perfect place to go for eye exams and stylish eye wear. I have purchased 4 pairs of glasses and I absolutely love every pair. The customer service and professionalism of the staff is impeccable. Sopheah in particular makes me feel like a priority as she always delivers exceptional service and superb attention to detail. Courtney is also extremely helpful and efficient. I recently purchased my latest pair of eye glasses and I have received a plethora of compliments. I feel good wearing them. I would definitely recommend Becker Eye Care for your eye care needs. You will most certainly be in good hands with Becker Eye Care. THUMBS UP.

If I wanted to be nickeled and dimed for everything $60 for contact fitting above and beyond my co pay and then insult to injury $60 for my PD is beyond ridiculous.. went to another eye doctor and same visit no extra charges and my my glasses no hassle wont be coming back

I appreciate the very upright attitude and very pleasing personality of the Staff as Well as the Physician. They made me feel That I was important and too feel comfortable with everything that was done on my visit, I would Love others to go there and experience it for yourself. Thanks for making me feel so Welcome and Special!!!

If there was a rating less than one star, I would give it!! Dont ever go to these crooks! They stood me down that I was responsible for a copay even though my insurance clearly stated that I was not!! I called my insurance company to dispute this and they confirmed ZERO copay and told me to print out my EOB and tell Becker they needed to refund the copay. I did just that and was told by Debbie that, Oh, you have a credit on your account. I asked her when was she going to tell me about it! Thats just it.....they werent! They also did the same exam on two different occasions! When I asked the girl why I was having to do this again, she could not give me an answer. I pressed her on this and she became frustrated and said, its part of my job. They did this probably so they could bill for more money! On a strange note, I have NEVER had my blood pressure taken by an optometrist! I suspect they do this so they can bill the exam under their bogus medical claim! I will never go there again nor will I recommend anyone to go there. I come in contact with a tremendous amount of people and trust me, I will be warning them about this so called eye care center! Oh, and the staff is so condescending!!! People deserve much better customer service than what this place provides!!

The staff are always professional and helpful. Absolutely love Dr Overmeyer!

Everyone is so friendly and kind! They are very patient when you get your eye drops! I am not the best patient but they make it feel its nothing! So I feel comfortable! Pamela is so sweet and relatable as we love music so we talk and makes me relax!

The Doctor technician were personable and friendly. They were patient with us and answered all of our questions.

Super clean and professional! Thanks Dr. Overmeyer!

I have been going to Becker Eye Care for yes. The staff is very friendly and easy to talk to.

Dr Overmeyer is a fantastic doctor. Very caring, competent, would highly recommend!

Becker Eye Care Center is exceptional. Dr. Overmeyer is so pleasant and welcoming. Its the one appointment I dont mine going to. The staff is great and very friendly...Such an amazing team.

Staff always very pleasant and professional with good customer service. Dr Becker and Dr Overmyer are very knowledgeable, experienced and personable.Offering a broader variety of frames to choose from would be beneficial.

The staff was super friendly upon my arrival. The optometrist made sure I understood what was going on. I would recommend this place to someone who is scared of the eye doctor! The staff was very kind.

Awesome staff, very friendly and efficient but you are not rushed. The Dr and staff explained everything that was going on during the entire visit.

Best eye exam in years! Dr. O did an excellent job of explaining everything about my eyes. Pam did an amazing job assisting me with choosing the right glasses. So thankful we found this place.

Dr. Overmeyer was wonderful with my 6 year old daughter. She was patient, kind and took a lot of time checking her eyes. My daughter was not nervous or scared and actually enjoyed her visit. The staff was great from scheduling the appointment to being checked in. I highly recommend this practice. They are great!

I really felt very safe while receiving care at Becker Eye Care. The staff was very friendly and professional. I recommended my friend while waiting on me and she made an appointment

Called BEFORE I made my appointment ta ask if they accept my insurance they said yes. Get there for the appointment now my insurance can’t be found in the system/I’m not covered then 5 mins later after receptionist LOOKED I was in the system. Get to the back start eye exam and now my coverage says 1 exam every 2 years and now I have to pay $200-300 for an eye exam. Receptionist then informs me to call my insurance to see if they can waive it. Call insurance they don’t waive anything and to call the office back so they can file it as a medical emergency claim and they call the insurance if need be. I call the office back and they said it’s not an emergency they can not file it as so so they will call the insurance and then call me back. All this back and forth could have been avoided if they would have did their job correctly when I called asking these SPECIFIC QUESTIONS BEFORE THE APPOINTMENT WAS MADE.

Easy to schedule the appointment and friendly staff when we arrived for my sons appointment.

The doctor insisted on doing test which I did not want. I declined the test and walked out! Doctors are not in charge of my health, I decide on what is to be done.

From start to finish, they were all absolutely amazing and 100% friendly! I hate eye exams, but I feel comforted knowing that when I have to go back, Ill be greeted with kindness and professionalism🥰💕

This was the worst experience that I have ever had in a medical environment. The appointment started off okay. Before going to the appointment I spoke to a staff member to verify my benefit, this person put me on hold 3 times and finally stated, my son and I would only be responsible for a 10.00 copay. After we both were seen and dilated, and I was given a trial pair of contacts ( FREE) to the office. Because I was not prepared to pay an additional 60.00 the very unprofessional office manager Debbie told the check out staff member to have me remove the contacts from my eyes or don’t let me leave. After removing the contacts and leaving the office, I waited to calm down and call back to speak to Debbie and she was so rude and stated they don’t do charity cases. I have full medical benefits and work a full-time job. I would not recommend this office to my dog.

Although the Eye Exam, Dr. and staff on the exam side were nice, the issue I had was with the eyeglass center. The assistant working the day I purchased my glasses was not helpful at all. I did not receive the type of one-on-one assistance with selecting glasses that Ive received at other eyecare centers. The eyeglass selection was very limited, most of the racks were empty, and I found only 3 pair that were possibles, and the ones I liked that I selected, do not fit my face correctly. Had I gotten the one-on-one assistance I should have, it would have been made known to me that they did not fit my face, and I could have selected something else, or taken my prescription elsewhere for eyewear. I will not be returning to Becker Eye Care for future eye exams/eyewear purchases. It should have been made known to me up front at the time that I made the eye appt. that their selection of frames was limited to to account changeover, and no new frames could be ordered until that was completed. Now I have a pair of eyeglasses that I cannot wear, because they dont fit my face they way they should.

Great experience. Friendly staff. Thanks

The staff was very attentive and professional.

The process was efficient and professional. Concern was shown by all. Information was provided in a manner that was easily understood. My only issue was the lack of selection for men eyewear.

Becker Eyecare was literally the best eye place I have ever gone to! My tech was so amazing with me, I was nervous TBH, if you’re ever in need of a new eye doctor look no farther! ❤️

Had my first visit today with Dr. Overmayer and she was so wonderful. She was kind and informative. Speaks to you not only as a patient, but also just person to person. The entire staff was very kind. I felt very cared for from the moment I arrived to the moment I left. Such a great staff and great overall experience.

Becker is the best courteous and professional I truly love everyone in the building

I thoroughly love how Becker Eye Care Center takes extra special care of me. Thank you very much for listening to my concerns and caring.

Good energy Positive Vibes I will recommend you to people that I know.

Super friendly staff!

I had my first visit with Dr. Becker and I was so impressed with the entire experience. Beautiful and clean waiting room. Super friendly staff and best part was I was seen almost immediately. I used to suffer from headaches because my glasses weren’t filled properly . Dr. Becker knew what the problem was Immediately and together we came up a great plan. I can see 20/20 now!! I’ll definitely be back.

I really Enjoyed My Visits At Becker Eye Care I Was really Pleased With My Appointments Becker Eye Care Has The Amazing Staff I recomend Anyone too go there!!!!

Nice place. Dr Overmeyer was friendly, accommodating and knowledgeable. The lady who was asked to help me out with picking frames was a little hostile and unhelpful, sadly

We had a great experience. My 5 year old and I are both Patients. They were very patient with my daughter. she has high anxiety when it comes to any sort of Doctors appointment. They were very understanding.

This was my grandson first eye appt I was worried that he wouldnt sit still they were really good with him from the receptionist right to the doctor and not to mention the treasure chest of toys he got a chance to a pick a toy from .

Seen right away, very nice staff, clean comfortable atmosphere, each part of my exam was clearly explained, felt right at home

As an immunocompromised person Dr. Martha Overmeyer and staff made me feel completely comfortable with their C19 protocols. In addition, Dr. Overmeyer gave me information on my conditions that no other eye Dr. told me since my Diagnosis almost 10 years ago! I also appreciate there was no pressure to purchase my eyeglasses from them áa I had felt in the past. Thank you for a great experience.

Knowledgeable doctor and staff, appointment was right on time,

Great place for an eye exam. Both doctors are great!

Very friendly and comfortable atmosphere!

Great experience, lovely people. A lot of care to being health conscious in this pandemic as well!

Every one was great!! Polite and kind. The optician is fine!! I’ll come back just to see her

My exam with Dr. Overmeyer was excellent. She was very thorough and staff is very friendly.

Friendly staff. Dr Obermeyer took her time to go over my eye tests.

Very friendly staff and also very professional.

All the people here are nice！

I had an amazing first experience here. The staff was very helpful and personable. Kensley was my optometrist and his service made the experience worthwhile. I can tell they truly care for their clients and want to make a lasting impression. Thank you Becker Eye Care for the great customer service!

Lots of forms with medical questions that seem unrelated. The exam was very good and thorough.

Doctor was vary nice and professional.

All of the staff was so friendly and Dr Becker is so nice and made me feel so comfortable. Sophia was also a big help and so sweet and the people at the front desk were all so friendly. There are so many stylish frames here I was so relieved after searching other places. After searching the entire area I finally found an amazing new eye care home & Im so happy. Thank you !

Wonderful experience, the doctor is amazing

Horrible experience DO NOT GO HERE ‼️‼️

First of all Dr Becker is amazing, but her billing staff especially her manager Debbie is the most rudest, disrespectful and unprofessional person I have ever met at a doctors office. Lied about billing my insurance, dont return calls and just hang the phone up on you because she had been caught in a lie. They never have to worry about me coming back to that office, sad though because the doctor is great its just her billing manager you have to deal with. Several friends has ask me for recommmendations, sure wont be this office. Replace your billing manager and you will have an awesome office.

Very professional and caring

Fantastic Physicians, Assistants and Staff. Took time to explain everything in detail. Very professional and efficient.

I had a great experience at Becker Eye Care. I was upset about a last minute conflict and even though they could not reschedule me the staff were patient, helpful, professional and helped me to get out timely so I could make part of my other commitment.I had read other reviews prior to making my appointment and some were very critical of the office staff but I disagree. The staff are friendly and understanding. I am happy I chose Becker and know my eyes will be well cared for.

My whole experience was amazing! Dr. Becker is so sweet and caring as well as Kensley! They both made the process so easy and they genuinely do care for the quality of your eye care. Kensley did an amazing job helping me find the right glasses for me & was so professional. They’re affordable too! I will not be going anywhere else ☺️

Avoid this place at all cost. Shady, rude and disrespectful office staff. I went here for a blurred vision issue which I was told was being billed through my health insurance. I thought nothing is it until 9 months later when I go to have my eye/contact exams using my vision insurance and was told my benefits were used back in March 2019. My vision insurance was used as secondary to cover an $11 balance that was not covered by my health insurance. I spent 45 minutes on the phone getting it reversed so I was able to have my exams today. I specifically verified that nothing was being billed to the vision Insurance since it was being billed under medical benefit-and was told NO it was not being used. I would have gladly paid the $11 had I been asked. I don’t appreciate their billing practices.

Dr Overmeyer is exceptional.

Horrible experience! The office manager, Debbie, threatened to call the cops on my son & I because he was logged into his virtual classroom when we walked in. She stood very close to me and screamed and yelled, ordered my son to “mute” his classroom lesson; all she had to do was talk to me like a person. I told her we would just leave and she told me I had to pay a $75 fee for a cancelled appointment! I didn’t mean any harm by bringing the chromebook, we are all just trying to adjust to this “new normal.” There was no need to call the cops!

This place was recommended by a good friend of mine. The staff was very nice and friendly. The doctor was thorough and very sweet. The lady who helped me picked out my glasses was very knowledgeable and helped me utilize my vision benefits. I love my new glasses. I get compliments on them every where I go!

We love Dr. Becker and all the staff here- they are the best!

I do not recommend this location. They have poor customer service, rude an unhelpful associates. There were charges on my account that were never explained to me, it took 3 people to get a direct answer. We waited over an hour for our last appointment. To top it off I receive notification in the mail that my account is being sent to collections after my bill has been paid in full, mind you I have not received anything in the mail and they did not say anything about it last time we were there. We will never go back. Please do not waste your time.

The treatment I received during my office visit was better than any of all my eyecare experiences. The care I received was was impressive because they did not try to sell me anything that I felt was unnecessary. She explained my new lenses and coating in a way that showed me how well I will be able to see. I would recommend this place for anyone who wants the very best care.