user
Quest Auto Sales
4501 L St, Omaha, NE 68117, United States
Appearance
Quest Auto Sales
Comments
Ca
Review №1

Would rate it as zero stars if I could. I looked into possibly trading in my car... Abraham tried to lie to me about my cars transmission about to go out and tried to pressure me to sell my car to him for next to nothing. I took it to Omaha Transmission to get my car checked out and they said my transmission works fine, that its not about to die like Abraham said it was. Dont trust these guys. They do act all friendly and nice but theyre really not.

Ar
Review №2

Great family owned car lot with experienced sales staff. Would highly recommend for a used car purchase. No pressure sales and are very knowledgeable.

Pa
Review №3

Mike is great to work with and knows how to keep a customer. This is my second vehicle I purchased from Quest. Both times easy and at a good price. This time I had a door that needed attention. It was almost 30 days after the sale, I wasnt sure how they would handle it. I was happy to see they said yes they would fix and they did perfectly. So happy with Quest Auto Sales.

Hu
Review №4

I buy my car here 5 Years ago nice servicio

An
Review №5

Went there looking at a Subrau Legacy I found online in one of there listings, they were able to explain the car with great detail, give a very fair offer off the bat and got me in to a test drive with in minutes. I ended up not buying the car from them (they did not have the model I wanted), but I have to say I would go there over where I bought the car any day. I would recommend this car dealer to anyone.I also have to give my thanks to Mike Bush, he was the sales person that helped me. It was a no bull and be honest approach, gave me the facts and followed up with me just to make sure I was happy. With no pressure and a friendly face car buying can be stress free. I would encourage anyone to stop by and ask for Mike, he will help you out with a straight answer and a great deal.

Lo
Review №6

This is hands down, the best car purchasing experience that I have ever had! From the first phone call to my new (to me) Jaguar being delivered to my front door, it was a PERFECT experience. The car is pristine, everyone was unbelievably professional and personable, and I will definitely be a return customer- even from another state. I highly recommend Mike Bush to anyone in the market for a car. Thank you to everyone at Quest Auto Sales, especially Mike!❤️

sh
Review №7

What they said below is not accurate. We told them several times (and had a lengthy conversation) about us doing foster care and why we would need such a large van. They did call us (because we left a review with the bbb) and we were going to do a straight trade. I didnt know they were going to charge us more for another van until they sent me a purchase agreement. I was even working with my bank to make sure we could do a trade and they had to run my credit and everything. I am very angry. I dont normally write reviews, but they have really put us in a bind. We had no van in mind when we came to them asking for a 12 passenger van. We were lead to believe we could put another seat in the van. We are now going through another dealer and will be able to get a van for almost half of what quest wanted to charge us, but because of the bind they put us in, we will be out a few thousand dollars. Yes I am angry and disappointed, but I wouldnt have written the review unless we made it clear (now both times) what we needed and what our intention was.

Je
Review №8

Easy to work with great customer service

Li
Review №9

Great place-Mike was very knowledgeable & helpful- we are going back tomorrow & buying the SUV we test drove today- they are taking care of a mechanical issue right now

Ry
Review №10

Ryan was a fine sales person. Okay deal on the vehicle we purchased. But we Horribly low balled on the original offer for a trade in (over $6,000 under valued). There was a flat tire and empty tank of gas when we drove it off the lot which were not present during our test drive. They were not willing to fix the tire. Cheap & sleazy owner / staff members. Would never purchase a vehicle here again.

Ye
Review №11

Great service, Abraham was very responsive to my question and concerns, nice family business. Highly recommend!

Ja
Review №12

Mike was great to work with my husband and I. I contacted the dealership through CarGurus and Mike promptly responded. He answered all of my questions. I had to travel over 400 miles to make the purchase. So I wanted it to be a sure thing, not just a maybe. He assured me of the quality of the car and put me at ease to travel for this purchase. I believe if the car were not up to satisfaction he would have told me. And not waste either of our time. Mike and his boss, Eddy, both came in on a Sunday to make it possible. This was the only day that worked for me. They were both very pleasant, personable and professional. I felt at ease making this purchase. Thank you so much Mike and Eddy. I love my new brite red 2007 Mustang GT!

Ka
Review №13

Mike Bush is a great car salesman. He has been in the business since he was young and you can tell that he loves selling cars. He is always happy and energetic and has tons of knowledge on all of the cars that he sells. He is honest about what cars he would recommend for each person to best fit there needs. I highly recommend seeing Mike Bush if you are interested in buying a vehicle!

Gi
Review №14

We were very happy about our experience and purchase yesterday at Quest Auto. Everyone was most friendly and helpful. Tom was our salesman assisted by Bill the manager. Also met Mike the owner and Terry in Finance. All four were very knowledgeable and informative. The facility was nice and had a wide selection of quality pre-owned vehicles priced competitively. Thanks Tom for guiding us through the entire process. Well worth the road trip to Omaha. Love the new car !Terry & Ginny Kruger

JO
Review №15

Ive worked at Quest Auto Sales for over 13 yrs. Love the owner Mike, hes great to work for. If youre looking for a good place to purchase a vehicle, come to Quest Auto Sales.

Br
Review №16

Mike Bush from the quest auto sales is the best salesman I have ever known!!! This man knows his stuff about cars. I highly recommend if youre looking for a reliable car within your budget take a stop at Quest Auto Sales, And ask for Mike

Ro
Review №17

I have never been to a car lot where I’ve experienced such amazing customer service. As soon as I walked in I was greeted and sat with Alex who I had an appt with. Alex was very persistent about getting me in to see him because he was so sure he could get me into a vehicle. I was hesitant due to my credit and past history. But I went in and within a few hours Alex had me in a vehicle that I’m absolutely in love with. Great price, low miles and only 2 years old. Alex and his managers, Josh and Ed got me an amazing deal with a low monthly payment. I would give them and this company more stars if I were able to. I’d highly recommend this place to anyone who asks. They will work with anything you’ve got. Stop in and see them for your next vehicle purchase. 😁 thanks again guys!

Ki
Review №18

I would definitely recommend getting your autos from Quest Auto Sales. Arnel did an amazing job explaining and guiding my family to many options. We eventually ended up purchasing two vehicles that same day. We appreciate their business and don’t forget you will be in good hands with Arnel.

Ja
Review №19

Went to Quest Auto and bought myself a sentra . I met with Michael Bush and he is such a sweetheart. He reminded me of my uncle Scott. Just and old school guy. I had a wonderful time chatting with him while the managers were working on the finance end. Glad to do business with Quest! Love my new car 😁

De
Review №20

One thing for sure about this place is that they are very professional. Especially Rosa, she helped me with the test drive and gave me the assurance that the car was well taken care of. After the test drive, the deal was sealed. Very happy.

Ke
Review №21

Ive been involved in purchasing 2 cars here. Both time The sales went off without a hitch. Michael B and Abraham were very friendly and helpful, not pushy at all. The 2nd time there was a bit of a problem getting a broken part fixed, but then the owner Mike contacted me and rectified the problem. Id buy from them again. I updated my review from a previous review since they did a great job taking care of the issue.

Ve
Review №22

I went on 02/10/2020, bought a car. You guys fixed the bare minimum to not fix the problem. I understand the term “sold as is” however this problem was noted when we first bought the car, it was said then and there it would be fixed it was not fixed, then we went back at least 3 times and we spoke to mike the owner and he said he would fix it. This was never fixed we had to go get it fixed ourselves, be honest quest auto sales. Quest knew what was wrong with my car & did the bare minimum meanwhile the motor starting knocking. If you can’t fix it, say it that way I don’t end up with a knocking motor.

Pe
Review №23

Abraham was very helpful in my car search! This was my first car purchase in a long time and I was nervous especially buying such an expensive car from a “small car lot” but I honestly received the best service I have that any big dealership has never provided me. They gave me the information I needed right away to make an educated purchase. Love my new AMG!

Ru
Review №24

I’m usually the type to go to a certified dealer but i fell in love with an Audi A3 so I called and was connected with Rosibel. She was an outstanding salesperson and didn’t push me into buying anything. She genuinely cared about what was best suited for me and we were able to agree on a price that was reasonable for both of us. I know that if i ever need to get a car ever again i will definitely call Rosibel at Quest first before i go anywhere else. Amazing service!

Za
Review №25

I bought a car from Abraham and it was a great experience. He had excellent customer service skills and made sure that I was comfortable throughout the whole process. Overall a great experience!

Sa
Review №26

This is Erin. I came in with my husband, Isaac, and we spoke with Rose and she was able to put us into a Chevy that day!! She was so nice and extremely helpful. If anyone asks my for a dealership recommendation, I and sending them her way!! Thank you Rose 😊

Ni
Review №27

Mike Sheriff is one of the best salesmen I have ever worked with when buying a new or used car. I have and always will recommend him to all my family and friends. He takes the time to listen to all the wants and needs of me, (the customer). I have owned many vehicles from Quest Auto and they have been the best vehicles for me and my family. The whole team is very caring and professional.Nicole

Mi
Review №28

After days of searching for a vehicle i ran across quest auto sales and Abraham. They did a amazing job catering to my needs. I would recommend anyone to go see Abraham for your next vehicle.

Ma
Review №29

Purchased a Subaru Outback recently. I had researched up front and knew this was the model I wanted so it was a relatively easy transaction for Quest, but it was handled with friendliness and efficiency. I have spent entire days in dealerships in the past, in this case maybe 90 minutes total. I appreciate a lack of BS. Worked with Rose the salesperson who is very kind and responsive. Josh in finance is one of the more knowdgable, friendly, and helpful individuals Ive ever worked with when buying a car. Also spoke with Ed the boss who was direct and courteous, and also Chris stepped in nicely when rose was away. This isnt a huge operation like Baxter, no certified pre owned program or the like to my knowledge, but with that comes less overhead and potentially better pricing. Vehicle was priced a bit below market value in my case which I liked of course. Overall would recommend. Thank you

Je
Review №30

Mike Bush is a helpful and kind man. He worked really hard to get me approved. I am happy I went to Quest!

Al
Review №31

Very good dealership! Unique selection of cars! Abraham treated us great and I can’t wait to send others there!

(S
Review №32

I bought a car from Quest and they had amazing customer service! Great Place!

El
Review №33

Was looking for a car all week long and nothing seemed to meet my standards. I ran into Mike Bush and now I’m riding clean! Really happy with my experience! Thank you Mike!

Jo
Review №34

I came to Quest looking for a new vehicle. Worked with Mr. Bush and got it done. I didn’t think I could because of my credit but they made it work. Very professional. I recommend it here.

Ju
Review №35

Went there to see what my options were and they got me instantly approved even with low credit! Great place to go and buy a car! Friendly salesmen and owner! I would definitely recommend this to a friend

ma
Review №36

5 stars! If you have the pleasure of working with Mike Bush he is very knowledgeable and knows cars! Quest has a great variety or vehicles.

Fa
Review №37

An amazing team that went above and beyond to make sure I get a car with all the features I need. Mike went through tons of cars with me to make sure I’m aware of all my options. He was patient and made the stressful process of buying a car waaaay easier. Very thankful for their help in choosing my car as well as dealing with insurance.Highly recommend

Jo
Review №38

Mike Bush helped me find my new car and I absolutely love it! He made the whole process really easy (I didnt know what I was doing) and he helped out a ton. Highly reccomend having him help you out!

Sa
Review №39

Got a car a few weeks ago from Mike and Rose! Love my car! Great service.

Ar
Review №40

I would have given 5 starts if I wouldnt have had so many problems with Ed. I bought i car a few months ago. I have had a couple issues here and there but never a problem. Today I came in and spoke to Ed. I was just curious to see if they had actually changed certain parts out to which he responded what do you want me to do, get to the point. That was super rude and uncalled for. After that I asked Ed to let me speak to the boss. To which he responded yelling at me I am the boss, there is nobody here above me. Then the actual boss came out and handled everything for me with out a problem. This was the first time I met Mike Serif the real owner and he treated me with the upmost respect unlike Ed who likes yelling at customers. Im not saying dont shop here, just be careful with Ed because once he is mad he starts yelling at you. UPDATE They will sell you a broken car and say they will fix it when in reality they wont. Now I have to pay 3k out of pocket to have it running. I bought this car back in February and now it not even usable.

Ro
Review №41

After a few hours looking for the ideal car to buy, my husband and I were about to call it the day when we met Mike Bush! Very friendly yet professional who helped us find the car we were looking for while being transparent. One month later, the car runs fine and no issues! Thank you Mike!

Je
Review №42

Worked with Mike Bush on my new Nissan last week! He did an awesome job! I am very satisfied!

To
Review №43

Went to purchase a vehicle. Ran into Mike Bush. Quick, polite, professional and knowledgeable. 5 Stars!

ja
Review №44

My guy Abraham helped me and the wife get into a newer car. One that is big enough for the three kids and the dog. 10/10 will be back

Br
Review №45

Purchased 2 high top vans for our catering company and can’t say enough good things. Staff and owner was great to work with. Vans are running great 6 mos later and we are very happy with our purchase!

Je
Review №46

Friendly, low pressure used car lot. Had a good selection of vehicles

As
Review №47

Very helpful dealership, Abraham helped me out. I was shopping for a car for my wife and I found it! Sorry for putting you guys through all that work and trouble!

Ja
Review №48

Quest had great customer service and were very friendly. They were extremely helpful in finding the perfect car and with assisting in the loan process. They will answer any questions or concerns you have about the vehicle. Great place would definitely recommend.

Ti
Review №49

Amazing facility! My car salesman Dan was the most inviting, honest salesman I’ve ever met. This dealer ship takes pride in getting the customer a reliable, well maintained vehicle. Thank you again Quest Auto, for the hot new ride!!!!!

Jo
Review №50

These guys are awesome! Rosibel took her time and help me test drive several cars and was super helpful!

Da
Review №51

Mike bush great personality has an amazing vibe would recommend in a heart beat for sales person!

Da
Review №52

We purchased our 2nd car from Quest last weekend and Rose was so kind and very helpful to us. We couldn’t be happier with our newly purchased Cadi SUV!

Ki
Review №53

Bought an Audi A3 earlier this month! Thanks to Mike Bush! Highly recommend this place and Mike!

Jo
Review №54

Rose was very friendly, made it simple, and got right to the facts. I felt like she did a very good job

cr
Review №55

Mike Bush was very friendly and helpful. He was very enthusiastic about getting us into a car and had an immediate recommendation the first time I visited the dealership. Turned out to be spot on because that was the car I purchased after visiting several dealerships. Clint and Terry were also great to work with and made the process easy and smooth. A little humor was injected throughout and it was a pleasant experience.

Ke
Review №56

Clean,polite, like the fellas

B
Review №57

I recently bought a 13 Mercedes Benz from Quest. Both the salesman and the owner (Mike S.) were friendly and as customer oriented as possible. The sale went well, financing was easy and it was an excellent experience all the way around. Mike S. was more than helpful! I highly recommend Quest Auto Sales.

Mi
Review №58

I had an AMAZING experience with Abraham. Very sweet and kind.

Ti
Review №59

Michael Bush is an awesome old school salesman that will get you the vehicle of choice. Thanks Michael

Lo
Review №60

Fantastic service!, Rose put me in the perfect car! My Audi A3 is gorgeous!!!Thank you guys

Ci
Review №61

We recently purchased a Chevy Avalanche from Dante. He was very helpful and made the process very easy. Would highly recommend this business. It was also the cleanest used auto sales business we visited in Lincoln and Omaha.

Om
Review №62

Rosibel was amazing to work with she was able to get me into a new truck that I love so much. I would definately reccomend this place to any of my friends in fact the service was so great that one of my buddies bought a car from her 1 week after and had a great experience with her as well.

Cy
Review №63

Just went in yesterday. From my salesperson Tom, to the final manager working with me to get a great deal on my new BMW X1. Great experience! Keep up the good work. You guys are doing great. Thanks for all your help. It is greatly appreciated!

Ra
Review №64

This is possibly the best place to purchase your dream car! The entire staff at Quest was amazing. They went above and beyond in order to find the right vehicle that fit my needs. Unlike other dealers that tried to pressure me into buying a car, Quest really treated me like a person instead of just a sale. I will definitely be coming back for a second car!!

Se
Review №65

Had a great experience getting a great deal on a 2016 Camry. No high pressure sales. Mike the sales guy was knowledgeable and helpful. Finance expert was clear and direct. The whole process was a easy. Bill the manager even helped me clean out my trade-in. Would definitely go back myself for my next car.

Th
Review №66

I recently had a very positive experience purchasing a quality vehicle, (2015 Nissan Pathfinder) from Quest, for my daughter and two grand-kids.- Quests inventory is mechanically sound, and visually clean and detailed, and is continually being updated, because they do sell a lot of vehicles.- The staff, and whole operation is straight-up professional, up-beat, easy going, ...and they are willing to work with the customer, to strike a reasonable deal.- Our salesman was Josh, a fine gentleman who I recommend.- Clint, the manager, who we closed our deal with, was over-the-top cooperative with having a few minor things we pointed out addressed, as part of the purchase agreement.- I see myself being a repeat customer, and have already recommended Quest to several personal friends.- Lastly, Quest has and maintains a very good, detailed, and up-to-date inventory website.

Ju
Review №67

I was in need of a reliable vehicle. I walked in on a very cold Sunday afternoon. Al came out to great me and my family, he sat us down made us coffee and we discussed my situation. I appreciate the honesty from the very beginning it spoke a lot about Al’s character! After about an hour of friendly conversation we said our good byes. I came back Monday having thought about the different options and suggestions Al had given us we walked in at 4 on Monday afternoon and in less than an hour I was driving out in my 2015 Audi A3. I want to thank Al, and his team at Quest Auto sales for helping me out!

Jo
Review №68

I recently bought a car from Quest Auto and I cant express enough how great of an experience it was. The service was outstanding, and they did everything they could to make the car buying experience worth it. The quality of car I purchased for the price was perfect. My salesmen, Chris was personable and knowledgeable. I would recommend anyone to Quest Auto.

Je
Review №69

Great people to work with.Would buy from them again

Ki
Review №70

MORE THAN WHAT I EXPECTED!! I was a little hesitant at first because of some of the bad reviews but after coming in person and interacting with the whole team, I can honestly say that this is one of the most honest and reliable car dealerships I have ever gone to. As soon as I pulled in the lot I was greeted by one of the salesman there. They were able to help me get a vehicle with my not-so-great credit. They worked with me to find my perfect car. I would definitely recommend Quest Auto Sales if youre looking to buy a car.

Ki
Review №71

This is the most trustworthy dealership I have ever dealt with. They care about getting you the best experience, no matter what! They are truly a blessing and honest to the core. I cant recommend them highly enough. Great inventory, terrific staff, and awesome prices. I am so happy that I found them. Thank you!!!

Du
Review №72

Absolutely best place in Omaha Nebraska to buy a great car or truck. Dont even waist your time or hurt or credit messing with other dealerships. Go to Quest auto and get the car or truck you want. Ale WILL put you in a car or truck. Paul is fast and easy financing. If your just looking then go wast time at other car lots but if you really want a great truck or car go to quest auto sells....... Absolutely great place!!!!!

El
Review №73

Worked with Mike Bush. Fully satisfied with my new vehicle!

Cr
Review №74

Good dealership but has some issues and lack of trust! I had bought a truck from here and i had brought a couple of details to their attention and they agreed too fix those issues so I can buy the truck. They told me that they will get a hold of me too bring my truck in so they can work on it. About 2 weeks past after i purchased the truck i contacted them and so I could bring it in and multiple times they told me they will get a hold of me, and i have been waiting alittle over a year for that call too come in. Other than these issues the staff was very proffesional and thats why I made a purchase here! I would give it 5 stars if they wouldve kept their word!

Jo
Review №75

I was looking for a vehicle for my boys mom.. Mike bush gave us amazing support and on top of everything fought for the best deal.. thank you to everyone that supporter her into her 2019 Outlander...

Je
Review №76

I love my new car! Working with everyone there was great! Mike and his team made getting a new car so so easy! They make sure you are thrilled before you leave the lot! They take care of you! Thanks again everyone for being so great!

Co
Review №77

March 17, 2019My husband and I had initially just wanted to see the kind of vehicles Quest had in their inventory. To my surprise I was amazed at the quality and quantity of cars on the lot. Then we spotted it. It was the kind of SUV we had been talking about for the past year. So, now Im thinking,...ok...you have found the vehicle you like,... you drove it,... now this is where it usually gets sticky...right?...wrong! Al our sales associate was personable, professional, light hearted, just kind of made you feel you were talking to and old friend. Now, my husband is a more laid back, lets talk about the game kind of guy. On the other hand, Im a lets get down to numbers kind of woman. Now, Im in eagle eye mode, just waiting and knowing Al will soon, and I mean very soon say something to mess up the deal. I expected him to say; oh youre going to need a little more down or we have this other car... But no, I told Al what we wanted to do, what our down payment was, then I literately challenged him to make it happen. And he did, even with us not having the best credit. Have you ever won anything and still acted as it was no big deal, you know...kinda like, I was expecting this, or this happens to me all the time. Well this experience with Al at Quest Auto Sales does not happen to me all the time. I was not expecting it...at all. My husband said he has never had so much fun buying a car. For me it has never been such a smooth experience. My husband is taking his niece to Quest to look for a car tomorrow. I would recommend anyone, especially us women to check out Quest, and dont forget to ask for Al.Sincerely,Connie & Lee

Al
Review №78

I live in Colorado. I purchased my car from just the pictures, video and talking with the owner at Quest. All my paperwork and financing was taken care of before I arrived. When I got to the dealership, everything was perfect, as expected. I would not hesitate to purchase another vehicle from Quest Auto Sales. Thanks Mike!

La
Review №79

Great experience! Gary was so helpful, knowledgeable, and patient. The owner made sure we got what we were looking for. We got an AMAZING deal! Would recommend this place to anyone looking for a quality car at a more than fair price!

De
Review №80

Excellent experience and highly recommend this dealership. Key points of satisfaction (there are too many to mention): Willing to let us test drive overnight, went over vehicle with mechanic, honest about pros/cons of other vehicles, patient with the kids, no surprises at the finance desk, timely response from staff, and honest down to earth family business. Ive had friends purchase vehicles here and this is my second. Will be back in 18 months for the next kiddo when he turns 16-year old! Thank you for your quality ethics and values. They are a rare find! PS…love the office birds and dog :-).

M
Review №81

The staff goes out of their way to make sure you have the best car buying experience imaginable! Will defiantly refer family and friends to one of the best car dealers in Omaha! Five star service!

Mi
Review №82

Recently purchased a 2014 BMW from Quest and was absolutely impressed and satisfied with the helpful service provided by the staff. I immediately felt welcome walking into the dealership and they all managed to make choosing the right vehicle an easy process for me. Im very picky when it comes to the mileage, make, and year of a vehicle, but the owner, Mike, was very patient and honest with me. I specifically explained to him everything I wanted in a car and he showed me everything that fit my needs, regardless of the price. It was such a nice and memorable experience and I will most definitely be returning.

Yv
Review №83

Very pleased with the service. People were wonderful and kind and Mike took excellent care of me. Selection of vehicles was phenomenal giving me plenty of options to choose from at more than a fair price. Stop in and say whats up. Quality cars! Quality people!

Ki
Review №84

I am very Happy with my car!!!!! I can say this was one of the best experience Ive had buying a car! I strongly recommend Mike, He is very kind and took very good care of me. Thanks to Mike and Including the Owner for working with me and making the process simple and easy!

Za
Review №85

So happy with my purchase. Excellent customer service. I didnt feel pressured at all. Im definitely coming back for my next purchase.

Mi
Review №86

I have bad credit and never thought. I would get approved, but i did. They are amazing at what they do. Will definitely recommend them to family and friends. I will forever be a loyal customer.

So
Review №87

Abraham worked very hard for me and got me lots of discounts! Thanks for the extra free floor Matts by the way!

AJ
Review №88

Great experience with NO pressure. We took several days to make the decision to go with the SUV we bought from Quest and Al (our salesman) was patient to answer every question we had. Would definitely recommend looking at their inventory.

xA
Review №89

I did not get to buy but I like to rate the places I visited. Simple observation all the cars shine thats very good but they have very fair prices. And in particular all person like to negotiate. They do not move a dollar.

In
Review №90

Literally terrible . Sell up badged cars and claim they’re better than what they are

Yu
Review №91

Mike and his fellow employees were so kind and professional towards us! They provide great deals and provide great answers. It is always a pleasure doing business with Quest auto sales and is always my first choice for auto services! Thank you so much.

Ro
Review №92

Great used car dealership! Everyone was helpful and easy to work with. They were patient and friendly, even though I had my 9 month old kid with me the entire time, and was frequently running behind schedule. Purchasing was smooth. They even let me take the car home overnight, prior to buying it. Positive experience overall. (Side note/Points for Character: I really like the parakeets they keep in the lobby!)

Mi
Review №93

After hearing many unhappy stories of friends and families car buying experiences I feel like I struck gold with my experience at Quest Auto Sales. They have a very friendly and helpful staff. I felt that I controlled the pace of the entire deal from start to finish. Once it came time to talk price the owner was very reasonable and we were able to agree on a number quickly. I was in and out of finance in no time and was extremely happy with my purchase.

Ch
Review №94

Bought a Mini Cooper for my Wife. I loved working with Quest. The owner Mike and Mike Bush treated me with respect and were very friendly. I would highly recommend someone go there when looking for a car. That was the best dealership experience Ive ever had.

cu
Review №95

Just purchased a car from Quest Auto Sales and could not be happier. Tom was our salesman and made the transaction very easy and fun. Great guy. Also the owner Mike was a pleasure to talk and deal with. No high pressure, just a great atmosphere with high quality used cars and a great staff! Thanks again guys!

Au
Review №96

My brother a few months ago purchased a car here he has had no problems and everyone was very friendly. I went in this week to do a trade in for my car. I went to mike he was very nice and easy going but distracted with his cell phone. At the end he said he would work on it and give me a call within a day. Never heard from him... so i contacted him. He asked for money down again which i told him AGAIN i have no money for a down payment. He said he would see what he could do for me. Had to contact him again and he said sorry cant do anything without money down. Thanks... were you ever going to let me know or just have me keep waiting for nothing? After he asked me numerous of times to give him time and not look anywhere else. Unprofessional on his part and made me feel very unimportant.

Ma
Review №97

At first I thought the sales staff were very nice and supportive, being reassuring as I went through all of the hurdles of proving that previous car loans had been paid. We found a good quality vehicle I wanted and then found out I had not been approved.I asked about a 2013 Ford Fusion and they were able to get me approved. I test drove it and immediately found many issues with it, including fluid leaking and problems shifting, which indicated a transmission issue. I brought these concerns up to the owner, Mike and the fact that there were still open recalls on the vehicle and he basically yelled at me telling me all he had done for me, how he was only making $200 profit off of it and he had done a lot of work to it.In a desperate position, having been in a rental for 3 weeks from being hit by a drunk driver, I decide to buy the thing. The one recall is fixed and the problems continue. Al gives me a call and I tell him the problems. He tells me to take it to my mechanic and find out whats wrong and then I can call the owner to see if he can do anything. It takes me a while to get it in and there are several things wrong with it. Within 3 weeks of buying it I am having to pull over because of the smoke coming out of the hood. I look and there is fluids all over everything... The head gasket is bad and I have a serious transmission oil leak. I call Al back and I wait for hours to hear back from the owner. Again, the owner lectures me, this time about the wrong car and I have had enough. The repair costs are going to be over a third of what the car is worth so I am purchasing another vehicle from a more reputable dealer.

Ed
Review №98

I went in today and got helped right away by Michael bush, great guy. Amazing manners. Got me the vehicle I wanted for the price I wanted. Highly recommend him. If I could give 10 stars I would.

Jo
Review №99

They found me a Ford Explorer in my price range and its perfect for what I needed. The truck was extremely clean and they were quick and easy to deal with. Would definitely consider returning here in the future for a different vehicle.

Mi
Review №100

Mike and Clinton were great to work with. First time buying a car from a dealership and was hesitant at first about how the experience would go but they were patient, kind and informative. They let me take it to another mechanic to get an inspection and everything went well. Im happy I chose Quest.

Information
63 Photos
100 Comments
4.5 Rating
  • Address:4501 L St, Omaha, NE 68117, United States
  • Site:http://questautosales.com/
  • Phone:+1 402-316-7347
Categories
  • Used car dealer
  • Car dealer
  • Car repair and maintenance
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations