When I went to CVS the store closed its doors and just put a hand written note on the door saying store closed but drive through pharmacy is open. I then had to sit in the pharmacy line which was ten cars deep for over an hour just to get one medication. Also when I called the store earlier in the day and I was on hold for 15 mins without being answered. Finally had to hang up and go back to my job. It seems obvious this store is not good.
I have had to wait longer than expected for my regular refill pickups. Today I was told it would be 30 minutes and that they were over 2 weeks behind with refills and over 60 patients waiting. Its the same med, I pick up every month, theres no reason it shouldnt be ready and waiting for me.
Been going here for 2 years and never had issues until about 7 months ago. Ever since Terry took over the pharmacy, customer service has been horrible. Theyve accidentally miscounted my sons medication several times. They NEVER have it filled after the script is available. However today was the worst. I called yesterday to remind them to refill my childs medication and terry says she will have it filled first thing in the morning. So I call around 1030 and it hasnt even been touched. So I tell castle (pharmacist who answered my call) that I called yesterday and it was unacceptable that my sons medication has yet to be filled. He proceeds to SCREAM at me, then puts me on hold for over ten minutes.Do not go to this pharmacy. Terry had flushed it down the toilet
I had to switch to CVS (thankfully) from Walgreens years ago. Still happy with this location. The staff is nice and helpful. Sure they are busy but as is any pharmacy. Ive never felt pressured or rushed.
The CVS Pharmacy staff is always friendly and helpful. They truly look out for the customer and want to help save money any way possible. I have been using this pharmacy exclusively for about a year now and I can honestly say they have saved me hundreds of dollars. These people really care about you getting the best deal so you will want to keep coming back and using them for your medication needs. They are always on time with my meds and I am so very thankful for everything they do. They deserve so much recognition!!!
Terrible. Never correct, Always on hold. Staff very rude and has no idea what you are asking. I sure cannot trust them with the amount of perceptions I have.. Actually think they would kill you. Be better to go to your tribal medicine man...
Great customer support over the phone. I called in regarding refill prescription and Casey was happy to help and patiently explaining things with me. Thank you for working during this pandemic time
Ive been going to get my wifes cancer meds for over a year here..and over 2 years going to get her other meds. Up until recently there was a very customer service orientated gentleman who helped me at the drive thru only..Today I was yelled at by the woman at the window that I had interacted with once before.. because I handed her my wifes new medicaid card, and I guess I was not clear enough on why I was there.its a pharmacy, Im there to pick up prescriptions...DO NOT GO HERE.. horrible customer service
I visited to pick up my medication but they did not prepare the medication after sending the prescription quite a few hours later. Treated me in such a unkind manner. We were extremely busy so we didnt have time... I never heard about the reaction before in any CVS. I mentioned that I will change the pharmacy to them twice but they filled in the medication after that and I even cannot get the medication in a new pharmacy. I hope that management see my reviews and give some trainings to the clerk who treated their customers in an extremely unkind manner.
Terri the Pharmacist is fantastic. She has been very helpful through the years in assisting me. Recently she went above and beyond by alerting me to substantial savings on a prescription. She spent much time with me showing how to request the rebate which will save me much money over the time I need my prescription. She is a great representative for CVS.
The whole staff at this particular CVS pharmacy is very knowledgeable in their field of work. They are all go getters, on the ball all the while their guest service skills are impeccable!The pharmacist is very caring! She searches for coupons and always finds me one that saves me literally $1000s a year!Also, I am very impressed with their attitude and work ethic during Covid-19, with their workload and all the Covid-19 protocols they still sacrifice their health so others may stay healthy and they do so while treating each individual with the same attention and care as the next in line.Excellent!
Do not go here. Go to the Walgreens across the street. They have better selections, it looks much nicer/newer, its not as gross, and the pharmacists dont ignore you for 15 minutes while they chatter. There is zero reason to go to this CVS over the Walgreens 15 feet away.
They need to be more competitive with their prices, especially when you can right across the street and get your item cheaper at Walgreens
Always friendly service. Clean and neat, no cigarettes.
Great customer service. Pharmacy is always helpful and friendly.
Most inconvenient hours possible. 8-9?? Its like you want people to go to walgreens
Closes at 8. Checked 6/9/19.