Everyone was very welcoming and kind! My daughter (7) had the best experience for her first eye exam. I would definitely recommend this place to others.
Great customer service and willing to take the time to make sure everything is perfect! I love that you can drive up anytime to get a quick adjustment if needed. I would definitely recommend to anyone looking for a great eye place!
Nice and caring…something simple, but the dr. Walking you out to the reception is nice 😊
Had a great experience from top to bottom at Insight! My 5 year old has had a lazy eye his whole life. Dr. Brittany made him and I feel 100% comfortable with the process of correction and what it entails! Will be bringing our whole family back.
I like the personal care I get at InSight Eye Care. They are very friendly and helpful.
Ali adjusted my frames quickly. And then, after I asked helped me pick out sunglasses.She got me the right fit. Even went on line to search out if there were more colors for me!I was very pleased!! And love my new Cocoons sunglasses!!
Many thanks to Dr. Denjick and Dr. Beers for all they did to improve my vision.Very happy with all they do there!M
What a great experience! Not only are the trained professionals at Insight Eye Care knowledgeable and professional, but they are also patient & personable.I was thrilled to find out that I could try on as many frames as wanted and then put them in a basket for them to clean off. Also they allowed me to take 6 pair home to see if I like them so I could have my family and friends weigh-in on my choice of glasses. They were flexible in making appointments and even had a drive-through option in Oshkosh. I was very grateful when they ordered different colors of a frame I liked without charge. Lastly, they were helpful in getting the most out of my insurance benefits which I really appreciated. They had a large selection of stylish frames. And my lenses are perfect! I couldnt ask for anything better.
Great staff they all make you feel welcome, you do not see that much anymore. Dr. beers takes time to go over test results and tell what they mean very impressive
Dr. Ames does thorough exams and doesnt rush his time with you. Answers all questions in lay terms. All his staff is as personable as he is. Ive been a patient of Dr. Richard Ames, Ryans father, and now Ryan totaling 48 years! Highly recommended!
They are very very friendly. They did awesome answering any questions I had and they did great with my ten year old and amazing with my three year old. I will go to them every time. I recommend any one that wants a great place for glasses and exams to go to insight!!!! 10/10
Amazing Staff and a Great Outcome ! Very Professional, MyGlasses Fit Perfectly and My Vision Is Perfectly Corrected ! Thank You All So Much
Excellent Staff and Doctor! Im a nervous wreck when it comes to eye tests and exams. This team made me feel safe and heard about all issues and fears. I would highly recommend to anyone!
Everyone there was so friendly and helpful! They have such a great selection of frames!! I would strongly recommend Insight Eye Care!
Dr. Ryan Ames and staff are all very friendly and helpful.
HIGHLY do not recommended coming here! Staff is rude, I had called over a week prior to verify my appointment and insurance information, the gentleman I spoke with said they accepted my insurance, now the rude lady at the front desk says it’s not! Horrible customer service! I scheduled this appointment specifically because I needed new glasses and contacts before vacation, and now I won’t have them in time! I am leaving a bad review anywhere I possibly can for this place. They should’ve given me the correct information UP FRONT!
Very casual but in a professional matter. Felt like they want to make sure you are happy with what you want and not very pushy on selling you something you dont want. Friendly and caring.
Great people and very good at what they do. Heartily recommend them to anyone for eyecare.
Dr Beers and staff at Insight Eye Care in Appleton are friendly, knowledgeable and very helpful!I’m wearing contacts again because Dr Beers listened to my concerns and Stephanie did a great job helping pick my glasses and navigate through insurance.Highly recommend!
Everybody I interacted with was very frienly, professional, and communicated my specific condition clearly. Also very little wait time. Was a painless and enjoyable experience.
Very nice and take time out to explain everything to you. If you have questions they answer them and do not make you feel bad for asking them. I would recommend InSight for your exams and they also give a discount on eye glasses if you do not have insurance.
Very welcoming atmosphere. Dr. Beers listened to my thoughts and concerns and adjusted accordingly. The optician picked out the perfect frame and she measured so accurately that when I put the glasses on, they were perfect. This is the first time in a long time I was able to wear new glasses with no issues. In May I went back for an update and the glasses just werent working right. Beth in the Optical Department took measurements, check with the lab, made them again and again with so much patience. Dr. Beers redid the prescription as a last resort. I am happy to report I believe they are now working. They spent a lot of time with me and when I would apologize for the trouble, they would just say were gonna get it right! I appreciate them and owe them donuts!!
Insight Eye Care and Dr Ames and his staff are outstanding. I highly recommend their office and services.
They take great care of my familys optical needs. A smiling professional staff are awesome to work with and Dr. Ryan is too! We highly recommend InSight Eye Care!
The staff is very friendly and professional. This clinic is very up-to-date on their practices. I had a very thorough eye exam.
The staff was very hospitable and helpful -- they even took the time to help my glasses fit better. It made a real difference!
The staff was helpful and polite, per usual. I have always received a thorough eye exam and feel comfortable asking Dr. Ames any questions I may have. I got great glasses and will be using my trial contacts this week. Thank you!Side note: Ask about their package deals (listed below) on glasses if you dont have material insurance! All package deals include Trivex lightweight & impact resistant material and anti-reflective coating.Thomas Parke Packages:Frame & single-vision lenses: $129Frame & bifocal lenses: $329Frame & progressive no-line lenses: $429-Kids Package: Youth Frame* & single-vision lenses: $169*excluding Flexon Kids frames-Sunglasses: Frame & polarized single-vision: $169Frame & polarized progressive: $299
Dr. Ames if great! He takes his time with my visits and attentively listens to my concerns. I dont feel rushed or pushed out of the chair because another patient is waiting. You walk away feeling like he generally is interested in your well being.
Dr Ames is great! Very personable and worked with me over several visits to get the best vision doe me with bifocal contacts. Reception staff and optical staff also very friendly and helpful.
I always have a very friendly relaxed experience. This time around I was fitted for my first pair of bifocals....and couldnt have asked for better assistance with working with my insurance and what worked best for me in style, comfort and cost. Thank you InSight Eye Care!
It was fast and clean. They were very friendly and the receptionist Ali was very caring with my needs. My eye doctor was also fast and efficient and was very knowledgeable with eye care as well! Friendly staff! My boyfriend will be scheduling for an appointment with this place!
Dr. Ames is as thorough and knowledgeable as his father was. The syaff are always very friendly and knowledgeable.
Insight Eye Care helped me in a time of urgent need with rapid, efficient, and highly skilled service. I am very grateful
AWESOME STAFF everyone had masks on the doctor was very informative along with the staff and they took the time with the person
Very pleased with the professionalism and welcoming attitudes of everyone in the clinic.
Urgent care appt (finger in the eye!) and follow up 5 days later— Dr Ryan Ames addressed the issues and prescribed treatment, progress checkup 5 days later.Healing nicely, probably saved my sight! 😎. Thank you Thank you Thank you Ashley B, Cindy, Dr. Ames and staff at Insight Eye Care!!
The people, skills, and knowledge are what makes this office flow seamlessly. I cant say enough. The honest opinions from Dr. Ryan, straightforward is what I need. He gives me that, even if its tough.Swear by him and his staff.
Excellent customer service! The staff and doctors are great!
Dr Ryan was awesome. I went in to get my eyes check and while I was there he was able to remove a skin tag that was on the tip of my eye lash
I work as an Ophthalmology Technician so patient care is something I feel very strong about. From the moment I walked I was extremely impressed with the patient care from each person I spoke to and that cared for me. Following my appointment my care over the phone ordering contacts as well as obtaining trials until I received mine was also amazing. The office is organized, clean, and has a welcoming feel. Very happy I switched my care to InSight!
Prompt Service, very through Exam, High Quality and reasonably priced Frames. Will be back.
Awesome experience. Dr Beers was great. Friendly staff.
The professionalism and care was top notch and above expectation. Felt very comfortable with everyone and they were very thorough. Spent a lot of time with me going through all the frames and options. VERY SATISFIED.
Super friendly and helpful
I have always had a very good experience at Insight. Staff is very friendly and knowledgeable.
I always feel welcome and I love the device that takes pictures of your eyes so I dont need my eyes dilated each visit. I just scheduled my Mom her first visit to Insight Eye Care yesterday. Great doctors and staff.
Great, friendly and timely service that’s very clear about your needs and health. Been with this group for years and recommend them to everyone!
They don’t accept cash payment at all worst service every they don’t care about patients it is all about the contracts that they have rather than actual people ! Do not go here !EditedWhen I called I did not want to use my insurance but I was told I can not pay in cash only because of agreed upon contracts between insurance and the company. So paying 100% out of my own pocket was not allowed because of said contract.
The staff are very polite and courteous.
Friendly folks. Thorough eye examination with detailed explanations. Very professional.
Very knowledgeable about the many different frames, really helped me out!
Friendly and knowledgeable staff. Dr. Ryan does a great job with the eye exam and any follow up that is needed. Had a problem with my new lenses, they were never ordered. After I called for an update, they realized their error and ordered the lenses. They compensated me for my wait and I ended up being satisfied with the whole process.
Wont trust my eyes to anyone but Dr. Ames, his staff and associates. Professional, courteous, expertise to handle unique eye problems such as mine.
Very courteous and professional, great care, and theyre super careful about COVID-- I feel as safe in the office as I do at home, because they really care!
Great staff. Very professional. Were extremely helpful. Very pleased with every aspect of service there.
Most thorough eye exam my daughter has ever had. So glad we made the trip! This will be the only place I take her going forward.
Choose Insight and you wont be disappointed. From the Ladies at the front desk, the Optical depart and assistants in the room doing all the pre-check, they are all very nice and do what they do very well. And Dr. Ryan Ames is wonderful! Hes very knowledgable, stays current with new treatments, cares about you eye health and will do all he can to keep you seeing well. I wouldnt go anywhere else.
Very friendly environment. They were on time and very efficient.
Always treated great at Insight Eye Care from the moment you walk in the door!
My son was nervous coming in for his contact lens training. I arrived early so he could relax a bit before they called his name. Thank you to Morgan for being so amazing with him. She was informative, patient, and gave him great directions & guidance. He was able to get the contacts in & out in the allowed appointment time. He was so excited! Much appreciation for your calm nature with him!This same day my older son came in to get safety glasses & order prescription sunglasses. I asked for Linda to assist him. My family has appreciated the many many years of fantastic customer service she has provided. Linda always listens to what we are looking for & helps pick frames that look good on our face.Thank you Insight Eye Care
I had to switch because of insurance purposes and my visit was efficient organized, and quick for an eye visit. Everyone was great, and super friendly!
Insight Eye care has always been such a pleasant experience. Not only are you treated with friendliness, but respectful service! Truly a business that puts customers 1st!
Should have been going there for years! Dr Ryan is very knowledgeable and down to earth. The staff very friendly. Very clean also. Highly recommend In sight eye care!
Great eye doctor! Thank you all! See you next year! :)
For several years, my husband and I have been patients of Dr. Anderson. I continue to be impressed by his thorough examination He explains the health condition of my eyes, listens, responds, clarifies to any question I may have. His staff is very friendly and very helpful! I am always grateful for their kind service.
Whoever answered was rude and you cant pay out of pocket.
I really like Dr Ryan. Hes extremely sociable and friendly and was very thorough. The other ladys who helped me were also very helpful and friendly. Definitely will recommend Insight Eye Care!
Love their virtual office visit app for non-urgent issues! 🙂
I am very impressed with Insight Eye Care. Dr. Ryan Ames and staff are very knowledgeable and take time with me and my family in every visit we experience. I am especially impressed with the care he took with me when I dealt with dry eyes. I had seen so many eye doctors previous to Dr. Ames and he was the first to get to the bottom of my issue and truly help me feel better. Ive also had to bring with me to appointments my three year old, and his staff are so helpful and kind to my kids. One of his staff even helped my three year old wipe her nose when it was running. They truly go up and beyond and I am grateful for the care they have provided my family and I over the years. I highly recommend Insight Eye Care.
Perfect. Dr. Britney Beers was excellent - professional with great interpersonal skills. She is a real plus to your practice. Well done!Many thanks to Anthony and the staff for assisting me with selecting frames. They made my normally stressful experience calm and pleasurable.
I love Dr. Brittany!!!
Great service. Absolutely the best!
Dr. Ames is great
Everyone was very friendly and helpful. Great safety precautions for COVID-19
I love, love, love Dr. Ryan and the technicians including the desk personnel. Insight has such a welcoming atmosphere with amazing service. I will NEVER go anywhere else due to the PHENOMENAL care I receive here! Dr. Ryan is THE BEST eye doctor I have ever worked with for my vision needs. Ive been in glasses/contacts for over 32 years and have gone to many eye docs over the years so I know. I HIGHLY RECOMMEND this excellent facility and the services they provide.... just go check them out yourself!
First time customer - great experience and customer service from the reception to ordering new glasses. Very through exam and testing!!!
Good job. professional, thorough and reasonably priced
This is the 2nd year in a row that I gone to InSight eye care and the staff is wonderful! They make you feel important and kindly answer any and all of question. And I got my contacts in 2 days. I would recommend for everybody!
Professional, progressive, and courteous! Our family has been a patient for more than 10 years! Wouldnt go any place else.
Everyone from the Dr. to Staff we’re all very kind and caring. Great place
Staff is friendly and professional. The building is safe and clean. Service is excellent!
The staff at Insight Eye Care provide thorough, consistent and professional care.
Every aspect of my visit was top notch. Very professional and helpful. Offered lots of options specific to me. I would recommend them to everyone.Update:Picked up the new specs. and was continued to be delighted. They had an issue with their supplier on one part of my order but they took care of it and I walked out with new glasses and very happy. Thanks Linda.
Very thorough. Drs are great. Outstanding customer service from everyone. I highly recommend! Insight
Great place to go for your eyes. Excellent staff. Very clean and inviting waiting room.
I have to say (5 Stars). My daughter visited InSight Eye care in Oshkosh to get new contacts. She recommended this place to us saying this guy is the best Optometrist taking the time to get her eye prescription just right. I was like I must try this place out then after I was experiencing burning eye and blurriness in left eye and I wanted to get some new glasses. During the exam the eye care specialist Ryan Ames told me what he found to be causing my eye issues. He took the time to tell me my best course of treatment. Im impressed because I have been seen by several other places that never mentioned or knew what had been causing my eye discomforts and blurred vision. I would also like to mention Antoine the professional there that helped me pick out glasses frames that would fit perfectly for optimal comfort and measured my pupillary distance or matching my eyes to the lenses to perfection. Im basing that off of how comfortable seeing threw this pair of glasses are compared to any other place that i have gotten glasses from before. I should also mention that the prices were pretty good too with a selection to fit most people insurance or budget. Thanks for the great service! The Blankenship Family.
The staff and doctors are very friendly, knowledgeable, and diligently work with you so youre happy with your choice of eyecare. I would strongly recommend them!
I am really impressed with the warranty on childrens glasses. My sons dog recently chewed on his glasses, and they replaced them free, with no hassles. They are very professional and very kid-friendly.
Ryan caught that I had glaucoma and was losing vision in my right eye already! The standard tests (blowing air onto surface of the eye) didnt show it because I have thin corneas, which is how it was missed for so long. Im so grateful he caught this! I cant get back the vision Ive already lost, but I can stop it from progressing any further and prevent sight loss in the left eye. Very personable staff. And you cant beat the fresh-baked cookies!
My name is Dan. My wife works for Insight Eye Care and I have been so happy she has found such a great team to work with. Her past experience with the last optical center, was less then positive. It is so nice to see her come home with a smile on her face every night. As a patient, I know the quality is far superior then anywhere Ive ever been. And it comes back to talented, happy co-workers running a successful company, based on great customer service!
Every visit to Insight is a joy. If I think something might be wrong, Dr. Ryan totally pays attension! He makes every appointment feel like an important part of my overall health, rather than just routine. And he’s just so smart:). Our whole family are fans!
Dr. Aimes does a great job with contacts. The entire staff is very nice and pleasant. Thank you for a great fit and service.
Had a wonderful experience. Staff was friendly and helpful.
Truly a very friendly and knowledgeable staff. Both doctors and staff always provide excellent care and take the time to make sure your questions are answered. Love my new glasses!!
Everyone who works there is so friendly. We were referred by a friend. Glad to be apart of the InSight family.
We took our son in to get his glasses tightened. The woman who helped noticed a small crack in the frames and some scratches on the lenses and reminded us they were under warranty and ordered a replacement pair at no cost to us. Our son is 5 so his glasses go through a lot. The warranty will allow us to keep him in well fitting, scratch free glasses.
Recently I began to have a hard time seeing clearly with my mono vision contacts. Dr. Ames fitted me with bi-focal lenses, which improved my sight somewhat, but it still wasnt crisp. He suggested I try new multi-focal lenses and they are great! Im so grateful that he went the extra mile to help me have the best result instead of just leaving it at adequate improvement. He and the employees at Insight Eye Care are a great team, they all work hard to give you the best care possible. So glad I found them!
I required additional testing I didnt really understand due to a medical condition. I cant say enough about the treatment I received from both Doctors, I feel much better about things thanks to them. The entire crew at insight was wonderful, they even special ordered frames in for me to try on. We have a winner!
Very kid-friendly. They are happy to adjust my daughters glasses at no additional charge after they were bent on the playground; they have replaced my sons frames multiple times under warranty. Dr. Ames is great with the kids and does a thorough exam.
Excellent customer service and the most comprehensive eye exam I have ever received.