The original glasses I purchased ended up not fitting properly, so ended up wanting to reorder a different pair. During the reorder process, the Mgr. was not competent, made a mistake in my original order, and kept changing costs in the new order, very confusing, I was there for 45 minutes while he kept having to redo the order, there were no offers to right his mistake or the inconvenience to me, most places of business will just eat the added cost of their mistake, and inconveniencing the customer..In the end, I was stressed out, and charged for his mistake ..Overall, he was not customer friendly either time I placed an order, impatient and incompetent...Next time, I will choose another Walmart in the area, if he is still the Mgr at Brockway.

I had just had a fairly new pair of glasses break on me and I asked the optician there if she could measure my pupil distance. Her attitida quickly changed to very rudely saying Why!? Am I your doctor? Are you my patient? Its not something I normally do... Wait just a minute. Then she measured it in less than a minute, wrote it down and sent me on my way. I go there often and have never been treated so rudely. Yes I was going to use it to order glasses through Zenni Optical, but Opticians are not paid by commission and she is certainly not a doctor.

I used to love working here as an optician, staff is friendly, prices are good! :)