Struggled to get an appointment / call back at another local shop, the Ace team patched my flat tire same day at no cost. After my dash sensor turned on again a week later, they found room in their schedule to replace all four worn tires. I was recommended a brand name tire on promotion & Ace provided me all the details to get reimbursed. Incredible service, I feel fortunate to have found a shop like this in the neighborhood.
My sister in laws 2012 Audi A4 had fuel smell coming from the engine compartment and Ace was able to figure the source of the leak. They repaired the source of the problem and in addition, they replaced the worn front brakes. Danny who helped us was very helpful and sent a text 2 days later to check on how the car is performing. Everything went well with absolute great service from Ace. I highly recommend this place to get your car fixed and maintained.
Danny and Dave are the best! Honest and quality service!
Thank you for your honesty. You have our families vehicle service or repairs indefinitely. Again, thank you.
Ive been getting my car serviced by Ace Auto Repair for ten or twelve years now. Each time I bring my car in to them I feel totally confident that theyll do a thorough job of keeping me safe on the road with their service. I drive 82 miles each day for work across the San Mateo Bridge, and that confidence is important to me! They are honest with their charges and dont try to advocate for services you dont need.
Proof that angels really exist. I had a nail in my tire while driving to Portland. The guys swapped out my spare and checked my fluids and didn’t even charge me!
I would give it more stars but just as I entered the place, the guy said he’s only got 3 people working so he can’t help with tire repair. I mean how many people does it take to repair nail?
Ive used ACE for sometime but reduced my use of them when I purchased an electric vehicle. Upon my recent return with the purchase of another vehicle, their friendliness, competence and professionalism had not altered. I own classic cars to a bump around, get it done truck that ACE takes the best care of. Ive brought my 86 Porsche to them & felt like I got back a different car. Trust me, they are good at what they do, Real Pros.
We moved here five years ago and discovered this shop. They take care of all four of our vehicles. All professional and tells you exactly what is going on. They do not recommend service if not needed- valuable for one that does not have a mechanic background. Appointment is good and generally will get the car back on the same day.
The BEST place for your car repairs. sane pricing, super helpful.
Was worried at some point if I switch away from using the dealer services. However, it turned out to be one of the best decisions I made for my car investment. Theyre just as good as Acura if not better. They will not try to up-sell you anything that you dont need. Their detailed report at time of check-out is pretty awesome. Gives you a good idea one whats needed vs not for future. Been already marketing them to the rest of my family. Thank you, Ace Auto.
I was really grateful to have found out that Ace Auto Repair are willing to stand behind their work. The air conditioning compressor that they had installed in my care 1.5 years ago failed; they were gracious enough to replace at no cost. Usually, the work is exemplary, the personnel polite and attentive and the explanations of the work performed quite accurate. Highly recommended.
Most professional Auto Shop in the area. Ive taken my car here multiple times and each and every time Ive left EXTREMELY happy. Ace is an honest and well priced shop.. Their communication is excellent during the time of your repair. Danny and Kevin are always on it. Ive never felt more comfortable taking my car in. Highly recommend.
George and the crew at Ace Auto Repair really helped me out of a tight jam I found myself in when my 2014 Subaru broke down some 1,000 miles away from my home in Montana. They squeezed me into their books quickly, and took care of me from the start. I felt comfortable the entire time talking to the crew, and they seem to be very open and honest with what they are doing. George kept me in the loop with things, and the actual cost ended up being significantly less than the estimate. If I was a resident of the area, or if I ever break down near San Ramon again, I know I would bring my car back to Ace Auto Repair.
I have been taking all of my family vehicles to ACE for more thank a decade. I can assure you they are very interested the value and service they provide. They never, and I mean never try to sell you something yo can hold on and do later. They will tell you something to the effect of you can actually wait on this until your next service They are fantastic with all vehicles whether domestic, European, Japanese, all makes and models. They can perform everything a dealership does at a much more reasonable cost.
Ace Auto Repair is the best place to take your vehicle when you need it serviced.!! Customer service is outstanding! The shop is so clean and the people are so professional I was YERY impressed. Ask for Danny he will take care of all your needs.
Called in the morning about car overheating and squealing brakes; they said come on in. Dropped car off at 8:30.They diagnosed the overheating as a failed radiator cap and said I needed new pads and rotors for the front brakes (rear brakes were still good).Got an estimate, and I OKAYed the work. They had it ready at 3:30 that same day.Ace Auto consistently exceeds my expectations on diagnosing issues and doing high quality work quickly.
Came in with a slow leak. They whisked the car into the back in a minute, took about 25 minutes to find the nail and fix it. No charge! Not only great service, but I heard a really great attitude to every customer while I was waiting. Ill certainly keep them in mind for future tire or other work.
Came here twice with my dad for a flat tire over the course of 4 years. All of them are always rude to me (women) and I’ve seen them be rude to other people of color. They refused to greet us when we came in, refused to make eye contact and ignored our questions about the car. Plus, they damaged my repairable tire more During inspection, then told me they couldn’t repair or replace the tire after keeping it for 3 days.
Had my truck towed here after it died on the side of the freeway. Everyone was extremely nice, and they worked with me to do the repairs in two parts, making the unexpected expense a little less painful. They do quick work, and my truck was running in no time!
My family has trusted Ace Auto & Repair for many years now & they have NEVER let us down. If you are looking for a mechanic you can trust, George and his crew are a five star crew. Wherever you may live in the Bay Area they are worth the drive to keep your car in tip top shape. They will treat YOU as family and your car as their own.
Great service, great guys, as always.
The only place I will take my cars. Dependable, honest and they do quality work! One of my cars is older and is not driven a great deal, they work with me on keeping it running well but not over spending on things that could be fixed but is not needed for safety. Recently replaced tires on my new car and their price was better than Costco and they were able to do the work in 24 hours rather than the 2 weeks Costco needed to order.
Excellent work, always at a fair price.
Always happy to give a review and rating for Ace.From the moment you call, Ace, to make an appointment, it is a pleasure.Usually, 9 out of 10, Danny answers. Cheerful and upbeat. Ready to help set up a date and time.Upon arriving, the entire staff are full of positive energy.Very informative and helpful.Above and beyond the previous statements, Ace and their entire Family, are honest and consistent.Thank you Ace Family for assisting all of my Family with their vehicles.Pam JehaAll of our Family Vehicles are safe because of Ace. Cheers.
Ace Auto deserves many more stars than only 5! In my opinion they are the most honest, friendly and professional repair business around. Weve been taking our BMWs and Mercedes in for the past 7+ years. There is always open communication, phone calls and discussions before the work begins...no surprises and no unnecessary hidden work.We have used 2 other foreign car repair businesses locally and there is no comparison.ACE ROCKS!!
The folks at Ace are always friendly and helpful. Most recently I had an issue caused by one of those quick lube places (just because Ace is near my work, but not near my home and I had my oil changed on the weekend), and they got me in immediately, fixed it quickly, and got my check engine light turned off. I trust this company to give me fair prices and fair diagnosis. Trust me, I have had my share of paying mechanics too much... I dont believe I would ever be treated that way by Ace.
Simply, the best! Highest quality workmanship - they succeed every time. Ace Auto is the only place I ve had my vehicles serviced for most of this century, and I wouldnt go anywhere else. Complete and thorough auto and truck service - they have cared for our vehicles as their own. My Honda Ridgeline truck has over 320,000 miles -- they know what theyre doing at Ace Auto.
Have been using Ace for a number of years now with both of the familys vehicles. Highest praise! Fair pricing. They dont do unnecessary work nor force unwanted items. Have recommended them to friends so enough said.
Ive been with Ace Auto since 1980 when George Chavez (owner) first was open in a gas station then he started a new place on his own @ the current address . Ive worked with all the guys @ the front desk ( Tom, Jeff, Danny ) & they do much that other places wont even touch . AND, they always give out a schedule with updates on the vehicles in question . I have a Chevy (US) & a Mercedes (German) and they work on both U S & out of country made vehicles . It seems all folks @ the front desk & in the shop are very good taking care of the vehicles & their owners . Ive built up/raced cars & motor cycles in my younger days but the folks there have always given me the straight story . They cant/dont fool me . 5 + STARS .......
Went for a state check and the car passed as could have been expected as it is an 2017. The guys at the front desk were actually very attentive. The thing here is how DISHONEST the technicians are, which may include the whole personnel as nobody told me that they changed a rear bulb but damaged the taillight. Trying to place back the thing they cracked the taillight and glued without letting me know. I did not realize about it until last week. Just imagine, if this happened with something that is visible, how can you trust your car or your safety (or even your family’s) for any kind of auto repair. I DO NOT TRUST THEM and definitely I WILL NOT RECOMMEND THEM. So sad there are still businesses like this.
Ace Auto does a great job. Their work is done very professionally and on time. I will continue to take my cars there!
Ive had nothing but good experiences here, both in taking care of my car when it was 19 years old, and taking care of my new car.
These guys are VERY PROFESSIONAL. I was treated very well and highly impressed. I couldnt use them to fix my issue do to my Budget, they still assisted me. I will use this company in the future and Recommend anybody using this company. Very professional!
ACE has the best mechanics. I have had 3 different cars with alignment problems that other shops dont know how or dont try to fix. They know how and they Do it. Thanks ACE
Ace Auto is outstanding. They have great service, with a friendly helpful staff. I dont and wont take my car anywhere else. Ive had Toyotas and Fords over the years and they maintain my cars to the highest level. I bring my car in and they have shuttle they drop me off and pick me back up. They are the best!!!
I have been doing business with these folks for many years and would not trust my vehicle to anyone else. I drive a Lexus and do not want to drive all the way to Concord or Pleasanton for servicing when Ace is more than capable of doing whatever is needed efficiently. It is an extraordinarily clean facility who also is trusted to maintain our local police vehicles. VERY highly recommended!
I have all the maintenance work for my 2003 BMW 325ci performed by Ace. Their work is always accurate and very dependable. But what I like most about them is they do the work I ask for and they also do a complete evaluation of the car and identify potential issues. They do repairs and they provide advice on how the keep my car performing in the best way possible.It is so comforting to have an auto maintenance and repair facility that I can trust to do the right thing. Ace is that place for me!
Honest, talented and professional! I am a widow with two school aged girls and I know nothing about cars. For many businesses I could be a walking target, but at ACE I know I will be dealt with in an honest manner. They have called me back to question if something actually needs to be fixed, and have suggested less expensive options since my car is 13 years old. Safety is always their first concern but I know they will not do anything to my car just for a profit.
Ive been using Ace for over (10) years & in that time line have convinced my extended family members to use / trust Ace for all their automotive needs.They are friendly, professional, efficient & their pricing is always fair.GREAT TO WORK WITH !!!!!!!
They are fast, friendly and helpful, doesnt get much better than this.
We have a fleet of 18 vehicles, we cant relay on delays, or setbacks, main reason why we take our fleet to Ace Auto, quick and reliable service is what we expect and has been provided to us in the last couple years. There prices are very competitive and their staff are great. Our business count on then 100%.
Ive been taking my cars to Ace for several years now. Theyre always there to help and get me in quickly, work is performed timely and accurately and always fairly priced. I love that feeling of having a trusted place to take my car.
Been using Ace Auto for 15 years and am always satisfied with the results. Straightforward, great service, trustworthy and accommodating!Thanks ACE AUTO!!
Ive taken my car to Ace for routine maintenance as well as any major service repairs needed for about 5 years. Theyve always been friendly, informative, helpful and professional. They always seem to have my best interest in mind. I like that I can drop it off in the morning and catch a ride to work in the shuttle, then get picked up to get the car later when its ready; quite convenient.
Greatest auto repair shop, nice staff and small seating area to wait for your ride
Never a problem dealing with Ace! They are always fair and above boardwhen quoting their services, quickly get the job finished & never havefailed to satisfy our expectations!They have been our source for all our tire needs for many years.
Have very good service and good price. Also they make appointments right away. And give you a ride home & pickup too. Very Happy with the service.
If they make a mistake they refuse responsibility and treat the customer rudely even if you are polite. They made a labor intensive expensive A/C repair (over $2000). Two problems arose from the fix: a noise and a mildew smell, both coming from the vents. Reluctantly they checked and found they mistakenly did not connect a drain hose properly. That fixed the noise but not the mildew smell. From then on both Jeff and Danny made up explanations to avoid assuming responsibility while treating me rudely even though I remained calm but standing my ground. The fact remains the problem started after their initial repair no matter how they deny it. They should properly train Jeff and Danny to not get angry with customers, especially if the customer is proper and respectful. I’ll not go back to ACE and will make sure my friends, neighbors in San Ramon, colleagues and golf acquaintances avoid this place as well.
Easy to make appointment. Great customer service.
Ive been bringing our cars here for 14 years since moving to Danville. The team here is the best. Front office is always helpful and clear with describing work, so anyone could understand. They dont try to up sell you work that can wait to be done on a future visits.While you wait in the morning for an oil change you can always enjoy Eggs Benedict at Katys Korner.
Came in got my wipers blades replaced within 2 minutes. The guy even put them on for me. Super friendly.
They replaced my clutch quickly and for a reasonable price. They called several times during the process to give me status updates. Good service.
Ace quickly and economically resolved a tenacious brake problem that my last shop asserted was because of my bad driving habits. Ace was fast, efficient and Ive referred them to everyone who will listen. Ive been to a number of shops in the area who really only did mediocre work or were too expensive. Ive found my dream shop! Im not going anywhere else.
I found Ace provides quality service, they are upfront and accurate with estimates for repair work. I highly recommend Ace.
Always great service, good advise and good pricing. Been going here for years and always felt I was treated fairly.Their shuttle service is great.
The staff all know their stuff. Thought I needed all new brakes, they checked and advised I had over 5 k left on them. Real Pros. These guys are good, they get all my business.
Ace Auto Repair has provided excellent service for my cars for close to twenty years; on every occasion, they have been extremely professional, honest, helpful, fair, reliable and dependable. I simply could not ask for anything more from a business relationship.
Had fuel door locked out. they charge $39.60 for check and advise, which is high for the job. Their changes for the slandered (oil change etc ) seems to be reasonable. Happy with oil change.
If you want professional, honest and excellent...Call Ace. They have serviced both of our cars for years and we are very pleased with our experience!
THERE IS NOTHING BETTER THAN THE BEST. IVE BEEN DOING BUSINESS WITH A.C.E. AUTO WORKS FOR MORE THEN 25 YEARS, AND THEY ARE THE BEST.
Great service, honest and well priced. It is nice doing business with them.
Weve been a customer for many years and always have complete satisfaction with the services provided at Ace Tire. Highly recommend this company for your next car care need.
Great place to take your car. Have followed the owner for the last 30 years. The staff is friendly and honest, your work gets done in a timely manner and they always take your problems seriously.
I have all of my vehicles serviced at Ace, I am very happy with the customer service.
These guys really take care of me and my car
You will always get treated well and they will not recommend stuff that it not needed. They are honest and great mechanics.
Get place to have emergency tire repair done. AAA endorsed!
Good service . Nice people.
I have been a long time customer of Ace Auto Repair that have also been honest, efficient, kind, and courteous.
The staff were courteous, good listeners and very professionals.
Had great service for my 2015 fiat 500 will be bringing my cars here for service and repair very professional and even found the clunk on my muffler the bushing bracket had come undone put it back on voila no more clunk clunk when I go over bumps.
I used their service many times when I lived in San Ramon, and even now I come to them from Lafayette if I need serious or expensive repair. Their price is usually much lower than at a dealership, and I did not have job quality problems with them.
I always have faith and trust in Ace Auto. They will never suggest something that is not needed, are always very helpful and reliable.My daughter even comes home all the way from Santa Cruz to have her car serviced there!
The service is very good and the fee is reasonable.
Greatest auto repair in the area
Did my mothers Saab 9-3s alignment here, they charge 90$ for 4 wheel alignment but only charged me 65$ since the rear wheels were already aligned. After wards the car had a strange knocking sound when you braked (one single knock) I took it back to them and they diagnosed it and found that one of the tie rods came loose due to long term disaligment, after they tightened it the noise is gone, they did it free of charge as well, now I left my 9-5 for alignment there as well. Defently A+ shop in my book.
Great service, fair prices, and nice folks.
I swear to God whoever it was that picked up the phone is rude as hell. Low IQ individuals really run a business down
Good service. Expensive
Excelant Service and Work ! Couldnt ask for a better automobile repair service! Long time customer.
Honest thorough and reasonable.
Great friendly service..............ALWAYS!
My go to shop when I need work done on my car. They always have the work done in the time frame they gave me, and at the price they quote me.
As usual they took great care of my car and despite me being late to drop off my car they were done right on time. I always trust everything they do!!!
These guys are the best.
Great place
Awful customer service.