The crew was so professional. My service that I received was excellent & fast. The cleanliness inside was well above what I expected. I want to thank everybody who helped me. And Im definitely recommending this to other people. You have a very well trained staff.thank you
A great place. I asked them to check & top off the oil. $10 a quart...cheap at twice the price ! Outstanding service ! Ill be taking my car to them for every thing my mechanic is too busy to do, and I dont have the tools, time, or knowledge to handle. I highly recommend this place.
After sitting for 3-4 months, I brought in my company car for a routine oil change. The gentlemen helping me topped off all of my fluids, changed my air & cabin filters, rotated my tires, topped of the air in my tires, and even wiped down my windows within a matter of minutes. I would definitely recommend and return to this location. Everyone here was very knowledgeable and friendly. Thank you!
The shop didnt have my vehicle oil and air filters. I purchased them online and went to them for oil and air filter change. The oil change was fine, but the technicians didnt know how to change the air filters. They spent sometime looking at the youtube videos and at the end gave up, saying they cant do it. I was there for over 2 hours, wasted a lot of time.
I have been here for 20 minutes and no one has checked me in. It seems like one guy is doing all the work and the others are just standing around. This isnt jiffy. This is slow as a turtle. Sorry I came here.Still waiting!
I went there for a brake and light inspection to drive for Uber and they took me right in and finished it very quickly in about 20 minutes then had me on my way Antonio was very helpful thanks guys
Amazing customer service. Professional, fast and efficient. I am a repeat customer, and everytime I get my car serviced the experience ensures my trip back for any cars we used in my house. Thank you Jiffy Lube team. Keep the good work.
Way too slow. Not sure why I have to wait an hour to do an oil change. Not sure why people before I got there are receiving priority while I’m waiting. Also, $90?!?! For an oil change?! With an hour wait? No thank you.
Great service and fast. Very friendly and make you feel comfortable about the services they provide. Completely happy with the service at this location.
My wife has been going here for last 7 years. Very often, I see the windshield wiper fluid is empty. I have no problems with Oil Changer, been going last 20+ years.
On a busy day, they worked not only quickly but thoroughly, too.
Antonio is the man! Professional, fast, and kind. Thanks for incredible service!
Great staff, knowledgeable and explained the problem well. (And saved me $700 off the original quote!)Jose and his team rock, and definitely won my service for any car related issues!
As always, they were polite and prompt. Asked about filter changes and light bulb replacements but didnt try to hard sell added services.
They were fast, kind, and pandemic safe.
Super helpful staff.
They work together as a team to provide friendly, quick and efficient service.
Today when went there, the man there asked me what you need I said I wanna to change the oil, let me for waiting 30 minutes after that said we don’t have oil for your car, he must to check the rest of oil before let me waiting for long time 🙁🙁
Will make you wait 15 min after your car finished for payment so they can start working on other cars.
Very professional, to the point. Fast and reliable service. I’ll be back you guys. Thank you!
Fast, helpful, and did a great job. Per COVID, my oil change was a drive through. It was easy and I felt safe. I definitely feel like I would go back
Quick and friendly service.
The new stay in your car operation is fantastic. I would suggest Jiffy Lube to anyone. fast, professional, fantastic.
Went for a quick oil change now need an appointment for my transmission...what happened? Unprofessional with a smile while damaging my car. Dont go!
I was greeted at my car by a friendly young man who opened the door for me! Walked me into the office and explained the different types of oil and other services they provide. They did some testing and recommended a couple of maintenance itemsI was in and out in 30 minutes
Staff provides good customer service 👍
Great price and excellent service! I changed three light bulbs for my 2005 Lexus car for only $32.52. Sit inside comfortably and have a free coffee and clean bathroom. Great crews!
I went there for Uber car inspection. Mechanics guided me properly, inspection was completed without waiting. Overall, good experience!
GREAT personalized service...,!
The staff here was amazing! I was on my break and expected to take up my whole hour. They were quick and I was able to eat. Not to mention I stupidly left my wallet and phone in the car and it was all still in there when I got it back. Trust worthy guys there and they dont push you to keep spending. Thanks guys!
I received excellent service. Antonio is energetic, knowledgeable, very courteous, prompt and efficient.
Service seemed to be great until they told me I had a brake light out and my wiper was bad. Went home to find that my brake lights were working fine. Now knowing they tried to get extra money from me probably, because I am a woman, I need to check to see if they actually changed my oil. I won’t be going back to this location.
Great service! Came in 11am on Sunday; no wait; Yolanda was great; explained everything, shared coupon on web w/ me to save $. Service guys were polite and helpful answering my questions. Would definitely come back.
Ouch. Expensive, even with coupons. But very quick.
It’s always good
Fast and friendly service...thank you Jose and the team.
Friendly and honest service.
Coming here for years. Evn in these trying times they were courteous, professional and expeditious.
Great customer service, the guys had a positive attitude super early in the morning.
Definitely a place that serves with pride. Staff is very friendly, understands your needs and explains your options and take care of your vehicle.The only complaint I had the last time was their sloppy way they pressured my tires. May be just that one time, so I give them a pass.
Nice crew, accommodating, extremely fast (like 5 mins for an oil change) and they gave me a discount for calling ahead. They even have some pretty tasty coffee in the wait room 😅 Will def come back here for my next oil change.
So much better than the one in Danville, Yolanda keeps this place in order
This branch has a reasonable waiting room with good coffee and while popular the wait wasnt long. There is the usual raft of up sell items but they arent pushy about them.
Great service! Orlando Valencia was very nice and personalable! They was fast with my oil change! I was impressed! Thank you!!!
Customer Service Skills are A+Very Friendly
Great people and service! Attempted to buy all of them lunch, but they turned me down...
I just left this jiffy lube and some a**hole was completely rude to me when I was inquiring about something going on with my car and refused to even take the time to look at it. I will never be returning here and I dont suggest anyone else to either. I cant believe how rude and nasty he was.
Polite, professional and provided a great service. It was so fast to! Would definitely go back and recommend.
Not only did the entire staff worked on our problem they didnt even have too! My girlfriend and I called in because her passenger window suddenly wouldnt roll up on her 2013 Chrysler. Although Jiffy Lube isnt a full service center they understood that driving in the cold back to San Jose is a horrible experience that nobody should have to endure. They diagnosed the problem and not just one technician helped, the whole team come to our aid: Wayne the Manager, C-Lo, Dwyane and another tech that I cant remember his name. Just fantastic service. In the end. they couldnt raise up the window, but they taped it so well that we were able to get home safe. I dont live in the East Bay, but trust me, if you do, this is the Jiffy Lube to go to. If they took care of our car that well, when it wasnt an oil related issue, imagine how well they will take care of your car when it is oil related. Stars all around, and if Im in need of an Oil Change, when Im in the East Bay I know where Im going. 😉😎💪👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌Get the picture yet? Good😊
Very friendly and helpful staff
Great customer service. They were a tad slow.
Quick services but have recently increased their prices. Better to go to your dealership if you want cheaper service.
Quick oil change service with no appointment needed. I went an hour after opening on a Tuesday. $60 for synthetic blend oil change.
Efficient, polite, and well-trained.
Always great service.
Friendly staff.
Great Service and very Knowledgeable.
Way over priced. They said they checked my lights for safety. They didnt. They said they checked my wipers. Another lie. Dont take your car here
Great price, quick, fabulously nice staff. Will definitely return.
They do a good job, just be specific about what you want if you have anything aftermarket on your vehicle.
The service was great and customer friendly workers
Great service, very thorough, will return
Great place ...please read my previous comment
COVID!9 safe ! Customer stays in car !!!!
Today, I went to Jeff Lube in San Ramon, 94583 to service my car. I did a tire rotation to my vehicle and they broke the stud for the front wheel. They didnt mention about it until I found out.Very upset from this company, Really dont recommend it at all.
These guys always do a great job, quick in, quick out, the vacuum, wash windows, and are always friendly too in addition to top notch oil service.
Thank you George, Jose and the rest of the crew for the GREAT Service today with my oil leak, topping of the oil and the check engine light on due to the gas cap not tightened. You made my day!!!!
Evert time i have been here i received good service, 4 years and counting.
7/23/15 had my oil changed as I watch I noticed they didnt check the differentials or transfer case levels. When I questioned the manger she lied and said they did when I wasnt watching. Then walked my receipt to the truck and shut my door for me. I get back out and asked the tech. He said they didnt check them. I went back to the manger and she stuck to her lie but said they will check them again. I will not return.
They are charging way higher than what is required. He said I have change this filter that filter . It ended being 150$ for a oil change. Never going back there .I think it is all for commission.
This place told my daughter they will charge her 700 dollars for a tune up just to change spark plugs and wires ! Then I asked about how much is there charging just for labor the price changed unbelievable and I go here when it’s time for my oil change
Always fast and easy service here.
Excellent service. Prompt too!
Fast and easy; a quick turnaround.
Quick and efficient staff
Fast, inexpensive, convinient
Good service!
Great service as always
Poor service! Manager Maria is rude and they always try to outsell you. Worse place
Quick service
Handy
Fantastic service
Express service