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uBreakiFix
2938 S Business Dr, Sheboygan, WI 53081, United States
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uBreakiFix
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Tr
Review №1

My phone was coming apart from an overheating battery. They kept me updated when the new one would be in and did a great job fixing it at a reasonable price. Highly recommend going there before buying a new phone.

Jo
Review №2

Great costumer service not long waiting times everything explained really good.

Jo
Review №3

Appreciate the district manager fixing a pretty major issue for me in a fast and professional manner.I’d use You Fix I break again for sure

Er
Review №4

These guys were very helpful and tried their best to fix my phone when it would not connect to WiFi. They spent a lot of time working with software fixes and did not charge me for the time. Although the fixes ultimately did not work and I needed an entirely new phone after factory resets, I still appreciate the politeness and professionalism shown by both employees who were there that night. Will be back for any future problems.

Jo
Review №5

I took my Apple phone to be looked at because a piece of a charging plug broke off inside of my phone and so I couldnt charge it.. US Cellular staff couldnt do anything but did refer me to uBreakiFix. I was in and out in 5 minutes. It took them less than 30 seconds to fix it and they didnt charge me anything. Thats what I call exceptional service!

Ju
Review №6

Thank you for the excellent help with my Google calendar problem! Fast, efficient, and courteous. And I thought you only fixed broken screens. You guys are awesome!!

Ma
Review №7

Great honest business. Gave me a detailed account of what was wrong and what it would rake to fix. Gave me important background information on this laptop to help me make my decision. No charges for this. Ill be going back to them in the future for all my electronic issues!

Pe
Review №8

Go here first they were the only ones that would replace a battery in My HTC U12 plus. My phones as good as new. Thanks again for your great service.

Lu
Review №9

My cell phone screen blacked out completely. I could feel it vibrated and respond to touch but the screen would not turn on. I went to uBreakiFix and Zack greeted me promptly asked me a few questions and figured out what he needed to do. He showed me what they were going to replace and had everything fixed and ready to go that same day! Awesome Job!

da
Review №10

My phone screen was shattered in two corners. They had a screen on hand in the back, and they had it fixed in about an hour and 15 minutes or so, and you cant even tell that it was broke. The job was done very professional, and you cant even tell that it was replaced even around the edges on the seam, the phone looks brand new. Thank you for a job well done. I will definitely go back there if I need any other electronics fixed. Also, staff was very polite and kind.

De
Review №11

UBreakitiFix were very prompt with their service and so thankful they were able to fix. They kept us up to date with what was going on every step. Thanks again.!

Wi
Review №12

I have a newly purchased gaming laptop that was undergoing through some weird issues. I brought it to them to take a look at it and sure enough they were able to fix it and call me back to pick it up before closing hours.Shortly after a night of reinstalling software I ran into another issue with my laptop not restarting correctly. They were able to swiftly identify the issue and help me yet again. I definitely recommend going to this friendly and helpful shop if you need electronic repairs to be done.

QT
Review №13

Id broken my screen & brought it in to uBreakiFix Sheboygan. The staff was friendly & had my phone done in less than 2 hours. I highly recommend stopping in.

Ba
Review №14

Brought my new phone in to get a liquid screen protector added. Expensive product, but the staff were quick in applying it and explaining how to care for it and register it for warranty. Friendly staff member. This is the 2nd time I have visited to have that added to new phones. I can not speak for their fixing qualities because I have not needed those services.

Al
Review №15

Took her iPhone X there needed a new screen the guy was very apologetic about how busy they were and how it was going to take longer than usual and proceeded to tell me it would be at least four hours LOL I thought he was going to say days or weeks great service UbreakIfix

Sh
Review №16

I stopped my fire tab on a tile floor it shattered, got the screen fixed for my sons birthday a bit more than it probably is with for a new one but waste not want not. I am very pleased with their work and the timely schedule. I would recommend them!

Ra
Review №17

Ive been back and forth for two weeks trying to fix this. Went in from screen shatter. They ordered the parts in, fine no problem. They put new screen on, then suddenly my phone that worked fine no longer works off of wifi. Cant make calls or texts or use the internet I pay for. Went in to fix it they said no big deal some new antennas. And once again my phone is still not working. My job requires I use a phone. This is ridiculous. The guys have all been super nice. However my phone not working is incredibly frustrating.

Br
Review №18

Nice guys. Phone works great. Fast service. I highly recommend them.

JB
Review №19

Fixed my phone timely and great price

As
Review №20

Very quick and easy! Busted phone screen took about a half hour to complete and is working well.

Kr
Review №21

They had the replacement screen I needed in stock luckily and finished the repair prior to the anticipated completion time. Was very satisfied. Two weeks later and my phone is still working as designed.

Ro
Review №22

I will not take my devices anywhere else!! The employees are knowledgeable, and they stand behind their work. I’ve brought them phones, tablets, game system accessories, etc. and they knock out out of the park every time.

d
Review №23

Went for a repair on a cracked screen and was requested to provide my password for my phone etc, I was hesitant due to privacy. I did and shortly after my repairs were made a card linked to my apple account was used fraudulently, no evidence of wrong doing but there is a waiver you receive after purchase that they are not liable. Also had my phone in my pocket in basketball shorts and the screen cracked while I was seated, I felt a shift and pop and pulled it out and that was it. Called about the warranty and was notified that since it was physical damage the warranty would not apply regardless of cause. Seems pretty lame to me but Ive had poor luck with the team and parts used, I would look elsewhere because it doesnt seem the warranty offered will work in the customers favor and the parts are likely to fail. Best of luck!

Je
Review №24

Super fast battery swap and back on my way.

Jo
Review №25

I had my wifes phone screen fixed and they ended up receiving a defective screen and got the ok from samsung to put a different color on it for now and said they would order a new screen, its been a week and havent heard anything back and I have been trying to call them 28 times already and keep getting busy signal

L
Review №26

Great experience, fast service. Pricey but cant complain about anything else.

W
Review №27

This is the place for u break THEY fix. Matt and the crew absolutely know what they are doing here. Go there, ask for anyone, and be amazed at there wizardry on electronics......:)

Jo
Review №28

Matt and staff took great care of my device. Truly cared about delivering quality service. They were able to root out the problem even tho involved opening phone twice. Great to see a service strive to do things right! Thank you!

Ch
Review №29

Went there for a warranty repair for a blown external speaker. They replaced it and didnt solve the problem. Had to come back so they could replace the charging port?? Not sure why that affects the speaker. Sounds fishy. They were going to keep changing parts until its fixed.

Br
Review №30

Went there in hopes to fix my wifes phone, which had a pretty bad cracked screen. We were told they could fix it and have it ready in a couple of hours. So when they called 2 hours later they informed us not only did they not fix it but now it wont even turn on. Before we went there the phone was usable, now its junk... Not cool

Me
Review №31

The service was very efficient and professional. Aidan did a good job! Very friendly. Overall great experience.

Ga
Review №32

Excellent service, great staff & they get it done in a timely fashion.

Ja
Review №33

Friendly, always do a great job.

Ma
Review №34

I’ve used them several times now to fix the kids phone, affordable price and quick turnaround. Recently filed a claim with Gadget Guard and had it fixed here, super easy!

Va
Review №35

Excellent super fast!!

Ro
Review №36

They did great work on my daughter phone and it was done in a very timely manner, if u broke it then you must go here to get it fixed.

Na
Review №37

Same day service for new screen.

Sh
Review №38

The employee there was friendly and took in my brothers phone to fix the screen. Said it would take about 2 hours to get it fixed and then called me early to let me know that it would take an additional 15 minutes to test the phone. When I picked it up the screen looked completely crisp and clear after being fixed from the damage it had before. Would definatly recommend this place if anyone doesnt want to wait for a new phone and/ or has extra money to pay for a fixed screen. 👍

JA
Review №39

Very awesome service! Thank you for being so flexible with my work schedule. My phone looks brand new again! Much appreciated.

Ca
Review №40

Super professional and right on time. thanks guys 💚

Ju
Review №41

Great staff and so quick! Aiden was very thorough and his customer service skills are phenomenal!

Ja
Review №42

I needed a new glass for my Samsung S7 edge. I brought the phone in and Matt started working on it right away and completed the repair the same day just before the store closed. Great fast service, Matt!!!!

Mr
Review №43

Fast service, got my phone fixed within the time frame given. BIGGEST ISSUE was that I was told it would cost $109 to fix my screen, parts and labor included, but after the initial receipt was printed the cost was $149. When going to pick up my phone I asked about the upcharge. The support tech said it was an “accidental auto fill”. The tech support quickly fixed the issue, but surely I would’ve been upcharged if I didn’t bring it up.

Ly
Review №44

My 4 month old phone completely quit working. uBreakiFix not only tried to fix the phone that day but had to order a new part, I got my phone back the next night. They were speedy, knowledgeable, and super helpful!!

Al
Review №45

Great customer service. Friendly, thorough and managed expectations very well. Great job.

Am
Review №46

My daughters tablet had a cracked screen. I called and asked questions and brought it in. Dont be afraid to ask them questions. They are very informative and will tell you their process. It took acouple of hours to fix the crack screen. I have to say that their work is at a professional level. And the quality will blow you away. It looked like it was a new tablet again. I highly recommend them. 5 stars!

Sa
Review №47

Opened early to accommodate my moms work schedule. Great customer service!!!

Di
Review №48

This company is excellent!! I worked with Matt and he helped me with both my iPhone and computer issues. They are honest, and very helpful. I appreciate how they gave me different options and are very fair on their pricing. I am so happy that I discovered this company. Without hesitation I have referred them to my family, friends and would recommend them to anyone looking for help.

St
Review №49

Great service, quick and easy. Better than getting a new phone and losing everything on my current phone

Je
Review №50

They did fix our phone screen in about 2 hours but none of the data or anything was restored. I had made an appointment but when I showed up for it they didnt have the part I needed and had to order it, not sure why I bothered with the appointment. Being an almost hour drive I would have expected better or atleast call and tell me not to come.

Bo
Review №51

I work with Matt in the Sheboygan store but everyone is good at what they are doing. Matt is patient, listens to my issues and is excellent at problem solving! I love that they are in our town. They have helped with my iPhone, laptop and desktop issues and try to keep the price as low as possible to fix the problem. I am really happy with this company and would highly recommend anyone to give them a try!!!

Kr
Review №52

Best place to go for any of your device issues !! Theyre really fast, inexpensive, and all around great service!!!

La
Review №53

Awesome and fast service! I was in a pinch to get my phone fixed fast for work and they had it done within an hour. Thankful for great service and quality work. Definitely suggest to go here for a broken screen.

Gi
Review №54

Fantastic service! Absolutely saved my life by fixing my phone!! I will definitely be going here again if and when I need another repair.

Da
Review №55

Super friendly and knowledgeable staff. Fixed my Galaxy S10s broken camera in less than 90 minutes. Thanks guys!!!

Ja
Review №56

I thought with my failing battery in my cellphone Id have to buy a new phone. To my surprise uBreakiFix can replace it with a new battery with a warranty and they did this in less than an hour. Great service and great price!!! Thank you!!!

As
Review №57

The workers appear to be somewhat unorganized at times but I have my phone working like new so I guess I cant complain. Workers were very kind and helpful. Overall it was a quick and easy experience. I would recommend going here for any repairs

ra
Review №58

I am so impressed! Great customer service from beginning to end. They were accommodating, thorough, professional. They went above and beyond.

B.
Review №59

Was greeted by a friendly staff. All three of the employees working, put their heads together to help me out. They gave me a few different options and price ranges. Was a quick fix and they got me on my way. I will 100% be recommending this place to everyone!

Do
Review №60

Saved me $750, great costumer service, amazing management!

Wr
Review №61

Friendly, prompt service...very helpful! I would definitely come here again for IPhone Repairs!!!

Me
Review №62

The service here was fantastic! Everyone I talked to was kind and warm! Plus they got me in right away and had my phone fixed and finished in 4 hours! I thought it would take much longer but they had it fixed and finished before I knew it. They also put the screen protector I bought there on for me which was a blessing in and of itself. I would definitely recommend them to anyone!

De
Review №63

Matt did an incredible job of diagnosing and fixing my computer that had been infected with a virus. He was thorough in making certain the virus was completely removed and my computer well protected going forward. Matt took extra time to explain how this occurred, giving me specifics on ways to help prevent it from happening again. I highly recommend Matt and his extremely professional and highly skilled team!

Bo
Review №64

Had 3 different technicians within one week, first assisted me with backing up data, well when I picked up phone to restore no photos were backed up. So upset.😒 They resolved the problem with complete dedication. Thank You

Ch
Review №65

After cracking my Samsungs phone screen, I enlisted the services of this professional and caring business. The repair was done very fast (within 3 hours of me dropping the phone off) and the staff was very kind. The team member met me at the door and checked in my phone before the business even opened. When I picked my phone up I, again, was greeted with a very kind and professional individual. A day after picking up my phone, I learned of a promotion from Samsung where they would cover the cost of the phone damage due to to my profession. After a lengthy call to Samsung, I was told that there was nothing they could do to refund my repair. I called the local store and spoke with the manager Mike. Mike was very professional and understood my frustration. He worked for days to try to get Samsung to provide me a credit without success. Days later, I learned that the local store and its owner (not Samsung) reimbursed me for the repair because Samsung would not. Thank you for your professionalism and kindness!!!!

Sc
Review №66

Great customer service. They really want your business and seek to make you feel important. I hope my device doesnt break again, but if it does Ill be coming back!

An
Review №67

Absolutely awesome customer service and speed. Somehow my aux broke off in my phone, brought it in and got out within 3 minutes free of charge. Definitely the place to go if you have any issues with your phone and want an honest price and fix. Thanks guys!

Ro
Review №68

I recently had my phone in for a screen replacement. The individuals at uBreakiFix were both knowledgeable and very professional. Their customer service was exceptional and made sure I was kept up-to-date on its progress and was completely satisfied, when it was handed back.

Ja
Review №69

I broke my cell phone screen!! Life Pro Tip: Dont carry your phone in the same pocket as your keys.They fixed it in one day for a reasonable price. (But they only promise 5 business days service.) Thanks Brandon! Thanks Derek!

Ch
Review №70

Fix was pretty quick and service was great!

Ad
Review №71

Staff was very knowledgeable and understanding. They fixed my screen flawlessly but also gave me advice on how to prevent it from happening again. I bought a liquid screen protector which Im very happy with and the sales were very low pressure.

Do
Review №72

We took our computer to best buy to be fixed. The said they couldnt do, but its fixed now. Thank you.

Ne
Review №73

Was given pricing for after market and built to spec front screens. Work was done in the allotted time told to me. Everyone I interacted with was helpful and professional. 90 day warranty on parts and labor. Will use again.

To
Review №74

Very good service. Fixed screen as promised in 1.5 hrs. Would have liked lower price than $69.

Da
Review №75

I went in to get my screen repaired and they were super friendly and they left my phone looking brand new. They’re really thorough with what has to get done and are awesome at answering any questions you have! definitely recommend heading over if you’re looking on getting something looked at or fixed

Da
Review №76

Quick, professional service with helpful knowledgeable staff. Job well done.

Is
Review №77

I took my phone in twice once for the original crack in my screen and then again a week after because the screen was messed up and causing nothing but issues! I just kept on getting turned away because it was part of the “screen adjustment process”. No more than 4 months later my screen starting pulling away from the glass and now it’s completely ripping off my phone! I wouldn’t recommend using this service as they use horrible screens to fix your phone! I am so dissatisfied because now I’m looking at having to get a brand new phone because they used awful products.

St
Review №78

Absolute best service I have experienced in a long time, associate I worked with was very knowledgeable, and patient when we had to make 3 separate calls to tech support to get verizons insurance information right. My phone is put together again very cleanly without a single tool mark or issue, my phone looks like it came straight out of the box! Thanks again uBreakiFix!

Is
Review №79

The staff is very nice and knowledgeable. It only took a couple days to fix my computer. They also only fixed what I asked them too which can be taken as good or bad but in my case it was fine.

Di
Review №80

The staff always does an outstanding job listening to the customer issues and solving the device problems. I had two devices in at the same time and they fixed both problems without charging an arm and a leg!

Wa
Review №81

In case you experience the sad situation of a broken cell phone, this place is where you would like to be. Not only are they super friendly and acommedating, they also go above and beyond to satisfy their customer. And all this was done as fast as they can. The camera was broken and works great now. My daughter is exited and me too, as it was a good price for all the work they had to do.A great team I can only recommend!!

J
Review №82

Brought my new s10 in for back glass replacement to the sheboygan wi location Don the assistant manager was a great help and had my phone fixed charged and installed a liquid screen protector in just about an hr will recommend them to anyone prompt fast and good customer service goes a long way thanks again don!!

Sa
Review №83

I came in with a tablet that the cell phone provider itself could not fix. They fixed it in record time. The staff were super friendly, speedy, and you cant beat the prices! Would definitely recommend to anyone.

Da
Review №84

I worked with the team at the Sheboygan store for the repair for the back glass on my iPhone XR. I typically try to do all of my own electronic repairs but this one had me stumped. I am super stubborn but decided it was the best option to take my phone in to this store. The employees and store manager, Don, took time to explain the process of the repair and made me feel super comfortable with leaving my phone with them. They told me it would take between 4-6 hours to repair it. Within 3 hours of dropping it off, I received a call that it was done. I couldnt be more pleased with the customer service, patience, and the knowledge that these employees have. Not to mention, their price was less than half of what it would cost through Apple AND I didnt have to go over a week without my phone. Work with uBreakiFix Sheboygan - you wont regret it.

Je
Review №85

I am beyond pleased with my experience at uBreakiFix. I’ve had my share of broken screens on a cellphone and other businesses cannot compare. I called the store to inquire about a broken iPhone screen and spoke with Brandon and he answered all my questions professionally and patiently. The store is clean and well kept, and I was immediately greeted upon entry. The associate was friendly and informative and the repair on my phone was prompt and thorough. I highly recommend this store as the only choice to repair any electronic device from now on. Thank you!

Ch
Review №86

Polite, professional, knowledgeable and very fast. The guy I worked with today informed me very well to their options and why they did everything. Super smooth and good experience as far as a broken phone goes.

Ca
Review №87

I needed a screen replace. The staff was very courteous and well-informed. The price was right and I would recommend You Break I Fix for a cell phone replace.

Ta
Review №88

I broke my laptop screen, and brought it in to be replaced, they told me they would overnight the screen and it was fixed by the next day. It works great, and I would bring all my devices here for repairs. They were reasonably priced. And wouldnt go anywhere else.

Br
Review №89

Good customer service, which is a lost art these days. Phone was fixed in the time they said they would. And phone looks as good as new.

Ad
Review №90

The man who assisted me with fixing my laptop was very knowledgeable and helpful. The price was fair and it was repaired super fast.

Eh
Review №91

Fast same day battery replacement for my iPhone 6. Affordable. Would return if repairs were ever needed.

Li
Review №92

Had screen replaced looked good but couldn’t lock or power down after repair. Brought back and working on now. Will update shortly

Ph
Review №93

Excellent business.Fast and very friendly.Did the repair well and correctly the first time.I recommend them highly.

Ka
Review №94

Awesome group, called in and asked if they had the screen. Went in 30 minutes later and was done in about 2 hours. Need a screen call these guys and gals!!!

To
Review №95

Dropped off phone was told it would be $230. Went back 2 hours later as I was getting ready to pay turned on phone and it didnt work. For another $150 -$180 they could try something else. After saying no thank you I had to wait another hour for them to put the phone back to the way it was when I dropped it off. The couple before me paid $200 + for a water fix $100 more than they thought. They went to their car and the phone would not charge!!! Do not go there!!! How can you service something and not test it??? After they put the phone back to the way it was the screen will not even turn on. DO NOT LEAVE ANY DEVICES IN THEIR HANDS.*****UPDATE***** 1 WEEK LATERI want to update the previous post. I was contacted by the district manager Mike who attempted and succeeded at making this right. Suffice to say he was a professional who did what needed to be done to rectify an unpleasant situation. I give him credit because we have a working phone and he made that happen. For this Mike receives 5 stars because of the diligent attempt at getting this done.

Mi
Review №96

We had some issues, and a (remaining nameless) employee wasnt very helpful. But Mike, the District Manager contacted us and very respectfully explained the problem AND then gave us an excellent solution! Thank You, Mike!!

Da
Review №97

Great to work with! Completed the job in a timely manner!

Pa
Review №98

Great customer service! Super fast fixes and very friendly staff. Definitely go to UBreakifix if you need tech repairs!

Mi
Review №99

Within 20minutes, my iPhone 7 camera was resolved. Quick. Efficient. Professional. Great customer service.Definitely recommend repairs here.

Kr
Review №100

Totally worth it! Fast service knowledgeable staff! I completely recommend!!

Information
13 Photos
100 Comments
4.8 Rating
  • Address:2938 S Business Dr, Sheboygan, WI 53081, United States
  • Site:https://ubreakifix.com/locations/sheboygan?utm_source=google&utm_medium=gmb&utm_campaign=sheboygan
  • Phone:+1 920-453-0190
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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